Hire the Best QA Managers in Philadelphia, PA

With a strong background in web/software testing, technical writing, project management, and business analysis, I possess a diverse set of technical skills that enable me to drive successful digital transformation initiatives. My expertise spans various domains, including product management, agile methodologies, web development, and data-driven decision-making. Product Management and Agile Methodologies As a Certified Scrum Product Owner and ScrumMaster, I excel in leveraging agile frameworks to deliver high-quality products and solutions. I have extensive experience in creating and prioritizing user stories, managing product backlogs, and facilitating sprint planning, grooming, and retrospective meetings. My proficiency in tools like Azure DevOps, JIRA, and Airtable allows me to streamline product development processes and ensure seamless collaboration among cross-functional teams. Web Development and Content Management I possess hands-on experience with web development technologies such as HTML, CSS, and JavaScript, enabling me to contribute to front-end development efforts. Additionally, my expertise in content management systems and search services like Sitecore and Coveo empowers me to lead website personalization and optimization initiatives. I have successfully implemented A/B testing strategies, resulting in significant improvements in user engagement and conversion rates. Data Analysis and Process Optimization With a Lean Six Sigma/DFSS Green Belt certification, I am adept at conducting gap analyses, identifying process inefficiencies, and implementing data-driven solutions to streamline operations. My ability to map current and future state processes, coupled with my expertise in tools like PowerAutomate and Roadmunk, allows me to design and implement optimized workflows that enhance productivity and operational efficiency. Collaboration and Communication Effective communication and collaboration are at the core of my approach. I excel in liaising between IT partners, business stakeholders, and development teams, ensuring that requirements and technical constraints are well-understood by all parties. My ability to facilitate cross-functional collaboration and foster a shared understanding of project goals and objectives contributes to the successful delivery of complex initiatives. With a diverse skill set spanning product management, agile methodologies, web development, data analysis, and process optimization, I am well-equipped to drive digital transformation initiatives and deliver innovative solutions that align with business objectives. My technical expertise, coupled with strong communication and collaboration skills, positions me as a valuable asset in driving organizational success in today's rapidly evolving digital landscape.

🌟 Dr. Tanvi Sachar PMP Certified Project Manager with 18 Years of Experience Certified Monday Consultant and Systems Architect • 🏆 PMP Certified with 18 years of project management experience • 🚀 125+ full Monday implementations delivered • 💼 $400K+ in Monday professional services delivered through Upwork and private clients • ⭐ Consistently five-star client feedback • 🇺🇸 75 U.S. clients served, plus multiple across Europe • 🌍 Experience across more than fifteen industries • 🤝 Supported by an internal team of six specialists for fast, high-quality delivery I do not simply set up project management or CRM systems, but I also... I design and build complete business operating systems in Monday that remove manual work, give leadership real visibility, and keep teams aligned without chaos. With 18 years of project management experience and PMP certification, I bring both strategic execution discipline and deep Monday technical expertise to every implementation. I stay personally involved in every project. The difference is simple: expert strategy plus a skilled delivery team, not a random freelancer or a one-size-fits-all agency. 💡 What I bring to your organization 🧠 Strategy-first system design I start with business process consulting, not features. You get structured workflows, clean data models, and scalable architecture instead of brittle templates. ⚙️ Technical depth Advanced automations and integrations using Make, Zapier, n8n, and APIs. I routinely consolidate five or more disconnected tools into one operational backbone. 📈 Full lifecycle delivery Process mapping, architecture, automations, dashboards, onboarding, documentation, and long-term support. 🏆 Proven results More than 78 implementations across construction, manufacturing, insurance, legal, agencies, SaaS, field operations, wholesale, and more. Most clients return for multiple follow-on projects. 🎯 What you get working with me • 📊 Executive dashboards with real-time, decision-ready insights • ⚡ 50–80% reduction in manual work through automation • 📈 A system that scales as your team grows • 📚 Clear documentation so your team stays empowered after handoff ❌ Not a fit for • 💸 Cheap quick builds • 🧱 DIY duct-tape setups • ⏱️ Shortcut-driven projects ✅ A strong fit for • 👔 Founders, directors, and operations leaders • 📉 Teams outgrowing spreadsheets and fragmented tools • 🧠 Companies ready to make Monday their operational backbone

Hello! I’m Emma, based in Philadelphia, with a Bachelor’s and Master’s in Economics from Fordham University. I have over three years of experience in customer support and client success across SaaS, fintech, edtech, and digital marketing. I specialize in onboarding, account management, complex issue resolution, and building workflows that improve user adoption. In my contract roles, I supported 20–200+ clients per engagement, managing multi-channel communication, resolving technical issues, and designing onboarding processes that reduced setup time by up to 30%. I’ve built full support infrastructures using Intercom, including AI workflows, macros, knowledge bases, and customer-facing features like Product Tours and Checklists. I also have experience creating reports, surveys, and guidance materials to help clients get the most out of their products. I am available for a variety of tasks, including customer success, data entry, market research, virtual assistant work, and usability testing. I work independently, handle sensitive information with care, and consistently deliver high-quality results. Key Skills: Intercom (expert), ZenDesk, Close, GoHighLevel, CRM Tools, Jira, Trello, Microsoft 365, Google Workspace, Slack, Zoom, QA & Usability Testing, Customer Onboarding, Knowledge Base Creation, AI Workflow Implementation

Most freelancers building AI workflows can't read a CAC chart. Most marketers can't ship a RAG pipeline. I do both — and that combination is what separates production AI from prompt demos. Five years scaling premium media — ELLE Kazakhstan and Harper's Bazaar Kazakhstan to 500K+ monthly visitors, 185% daily traffic growth, page speed from 46 to 96 on Core Web Vitals. Now I build AI workflows for marketing teams who need production tools, not strategy decks. What I build: — RAG systems over your marketing data (helpdesk, sales calls, product docs) for personalized email and chat — n8n and Make workflows connecting your stack to LLMs (Claude API primary) — AI agents for content generation, briefing, A/B test ideation, internal tools — Productionized chatbots and assistants that work at scale, not just in spreadsheets Stack I use daily: Claude (API + Code), n8n, LangChain, Pinecone, HubSpot, Klaviyo. Marketing fundamentals are not bolted on — they're embedded in architecture decisions from day one. Best fit: — Growth-stage SaaS or D2C, 10-50 employees — Head of Growth needs AI tools but engineering is 6 months out — You have data you're not using and want it productized — Project budget $1,500-6,000 fixed or 40-100 hour engagements Not a fit: — Pre-seed teams without revenue or data — "AI strategy decks" requests — Generic chatbot builds under $500 Most freelancers building AI workflows can't read a CAC chart. Most marketers can't ship a RAG pipeline. I do both — and that combination is what separates production AI from prompt demos. Five years scaling premium media — ELLE Kazakhstan and Harper's Bazaar Kazakhstan to 500K+ monthly visitors, 185% daily traffic growth, page speed from 46 to 96 on Core Web Vitals. Now I build AI workflows for marketing teams who need production tools, not strategy decks. What I build: — RAG systems over your marketing data (helpdesk, sales calls, product docs) for personalized email and chat — n8n and Make workflows connecting your stack to LLMs (Claude API primary) — AI agents for content generation, briefing, A/B test ideation, internal tools — Productionized chatbots and assistants that work at scale, not just in spreadsheets Stack I use daily: Claude (API + Code), n8n, LangChain, Pinecone, HubSpot, Klaviyo. Marketing fundamentals are not bolted on — they're embedded in architecture decisions from day one. Best fit: — Growth-stage SaaS or D2C, 10-50 employees — Head of Growth needs AI tools but engineering is 6 months out — You have data you're not using and want it productized — Project budget $1,500-6,000 fixed or 40-100 hour engagements Not a fit: — Pre-seed teams without revenue or data — "AI strategy decks" requests — Generic chatbot builds under $500 What's next — invite me to your job, send a message describing your problem, or book a paid consultation if you want to think through the approach

Hey, I am a 𝐅𝐮𝐥𝐥-𝐓𝐢𝐦𝐞 freelancer on Upwork. I have excellent experience in different kinds of 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐈𝐧𝐭𝐞𝐫𝐧𝐞𝐭 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 Projects. My 𝐂𝐨𝐫𝐞 𝐒𝐤𝐢𝐥𝐥𝐬 are listed below: * I am an expert in Web research, Data Entry, Virtual Assistant &, * Lead Generation * LinkedIn Recruiting & Data Mining * Email Finding * Valid and Verified Emails * Email Marketing * Database Building * Admin Support * Contact & Email List Building * CRM Contacts Cleaned up & Update * Database Building in CRM ( Salesforce, Hubspot, Zoho ) * Real Estate Research * Skip Tracing * Data Extraction,Data Mining & Cleaning * B2B & B2C Sales & Marketing * Social Media Marketing (LinkedIn, Facebook, Twitter, etc) and * Any type of document conversion ( PDF, excel, word,Vcard ) * Data research on several sites (Zillow, Trulia, Property RADAR, Yellow pages, White pages and many more.. ** Microsoft Word and Excel formatting (with or without formulas) I used some 𝐏𝐑𝐄𝐌𝐈𝐔𝐌 𝐭𝐨𝐨𝐥𝐬 to find contacts & email addresses as well. LinkedIn Sales Navigator and many more... My primary Goal is to meet clients expectations by delivering error-free jobs on time. I have very strong experience with Upwork. I am always available for your help. *Thanks for visiting my profile. Stay Blessed!