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With a strong background in web/software testing, technical writing, project management, and business analysis, I possess a diverse set of technical skills that enable me to drive successful digital transformation initiatives. My expertise spans various domains, including product management, agile methodologies, web development, and data-driven decision-making. Product Management and Agile Methodologies As a Certified Scrum Product Owner and ScrumMaster, I excel in leveraging agile frameworks to deliver high-quality products and solutions. I have extensive experience in creating and prioritizing user stories, managing product backlogs, and facilitating sprint planning, grooming, and retrospective meetings. My proficiency in tools like Azure DevOps, JIRA, and Airtable allows me to streamline product development processes and ensure seamless collaboration among cross-functional teams. Web Development and Content Management I possess hands-on experience with web development technologies such as HTML, CSS, and JavaScript, enabling me to contribute to front-end development efforts. Additionally, my expertise in content management systems and search services like Sitecore and Coveo empowers me to lead website personalization and optimization initiatives. I have successfully implemented A/B testing strategies, resulting in significant improvements in user engagement and conversion rates. Data Analysis and Process Optimization With a Lean Six Sigma/DFSS Green Belt certification, I am adept at conducting gap analyses, identifying process inefficiencies, and implementing data-driven solutions to streamline operations. My ability to map current and future state processes, coupled with my expertise in tools like PowerAutomate and Roadmunk, allows me to design and implement optimized workflows that enhance productivity and operational efficiency. Collaboration and Communication Effective communication and collaboration are at the core of my approach. I excel in liaising between IT partners, business stakeholders, and development teams, ensuring that requirements and technical constraints are well-understood by all parties. My ability to facilitate cross-functional collaboration and foster a shared understanding of project goals and objectives contributes to the successful delivery of complex initiatives. With a diverse skill set spanning product management, agile methodologies, web development, data analysis, and process optimization, I am well-equipped to drive digital transformation initiatives and deliver innovative solutions that align with business objectives. My technical expertise, coupled with strong communication and collaboration skills, positions me as a valuable asset in driving organizational success in today's rapidly evolving digital landscape.

5+ years experience managing Agile software development Projects and Products. I excel at bringing the harmony and creating the environment required to facilitate smooth collaboration between cross-functional teams and stakeholders to deliver best project/product values even under stringent budgetary and time constraints. The following are some of my capabilities: 1. I am have experience with UX Research, Usability Testing & User Research 2. Experience and Certification in Agile & Scrum 3. Extensive experience with remote and distributed teams 4. Experience with startups, SaaS, mobile and web applications 5. Experience with Healthcare EHR, HIPAA, HR Tech, Operations & Work Management Tech, IoT, Chatbots, 6. Experience with Insurance Tech, Financial Tech, Education Tech, Big Data and AI. 7. Budding Digital Transformation Professional 8. Experience with JIRA, Confluence, Asana, Gitlab, Figma, and other modern project/product management tools. 9. Experience with Product Strategy and Roadmap Development and Management 10. Team Leadership and Stakeholder Facilitation 11. Got-To-Market Strategy and Metrics/KPI management 12. API integration management 13. Experience with Web Development 14. Experienced with Software Development (C# and Javascript) # PMP-ACP | Agile Certified Professional: In View # Certified Scrum Product Owner # Certified Scrum Master MY PLUM REVIEW app.plum.io/profile/769c8a909a3a3c503141df9eb93ca1955088807f

🧠 Senior Technical Project Manager | Scrum Master | Jira & Confluence Expert | Agile Delivery Coach I help organizations streamline product delivery, align cross-functional teams, and implement scalable Agile practices—especially in fast-paced, regulated, or highly technical environments. With over 20 years of experience across web, software, mobile, and data-driven platforms, I specialize in bridging the gap between business priorities and technical execution through clear communication, hands-on leadership, and process-driven results. ✅ What I Bring to Your Team: - Technical PM leadership across Engineering, QA, DevOps & Data - Full-cycle Agile delivery & Jira workflow automation - Executive-ready dashboards, sprint reports & KPI tracking - Vendor coordination, budget reporting, & contract management - Strong hands-on understanding of software architecture and dev tools I’ve led high-impact initiatives in healthcare, pharma, SaaS, finance, and sports tech, with successful outcomes for startups, agencies, and enterprise clients. Whether you need a Jira consultant, interim Head of Product/Engineering, or delivery-focused Program Manager, I can quickly step in to bring structure, momentum, and clarity. Tools I work with regularly: Jira, Confluence, GitLab/Github, Bitbucket, AWS, Pivotal Tracker, Notion, Trello, Asana, PowerPoint/Slides, Excel/Sheets, Word/Docs 🔧 Let’s connect if you’re looking for: - AI-powered Jira automation for product lifecycle - Agile coaching or delivery audits - Executive reporting, dashboards, and portfolio visibility - Hands-on project management to hit delivery goals Your “go-to” technologist and delivery partner, Javier Rivera

Hello! I'm an experienced QA Lead and Project Manager. With 8+ years of dedicated industry experience in Quality Assurance, I provide extensive on-demand QA services customized to suit your requirements. I strive to establish long-term partnerships and I excel at seeing the bigger business picture in projects and am proactive in offering structured and efficient enhancement ideas. With a proven track record of executing thousands of test cases for a diverse clientele, I bring a wealth of expertise to the table. I specialize in various testing domains including: - Web Apps - Mobile Apps - AI-Based Apps - Automated - Manual - UI/UX - Functionality - Performance - Compatibility - Accessibility - Performance and Load - Web Scraping - My services include a spectrum of offerings: # Staff Augmentation: Seamlessly integrating with your existing team. # Assessment and Design: Conducting a thorough assessment of your current QA strategy, identifying areas ripe for improvement and streamlining. # Automation Plan and Coverage: Designing and implementing automation strategies # Manual QA Documentation: Offering comprehensive manual testing services including the execution of test cases, user flows, API testing, and documentation. # Startup Special: Tailoring solutions for startups lacking a dedicated QA team or individual. # Test Strategy and Planning: Crafting detailed test plans that align with your project objectives to ensure comprehensive coverage and efficient QA resource utilization. ______________ Skills and Tools: Selenium, Katalon Studio and recorder, Cypress, Appium, TestComplete, Cucumber, TestRail, Xray, Postman, Postman, Swagger, JMeter, TestComplete, Browserstack automation and more Environments: Android, iOS, Web, Linux, Mac, and PC env. Test Management : Jira, Azure, Trello, Asana, Monday etc ______________ Don’t hesitate to contact me with any question you have!

I help startups and growing companies ship reliable Mobile, Web and SaaS products by finding critical issues before they reach production. Leveraging AI-assisted workflows, manual testing, test automation and QA strategy, I help teams release faster with confidence. With 10+ years of experience, $100K+ earned on Upwork, 100% Job Success and Top Rated Plus status, I deliver QA that scales with your business.

Technical project management experience includes both software and hardware. Software examples are cloud-based SaaS, mobile, embedded, desktop, and client/server software for AI, LMS, EH&S, facility and food safety, auditing, IoT, and Industry 4.0 applications. AI specific experience includes hands on advanced data annotation and tagging, as well as managing junior team members performing these tasks and regular dedicated account Fortune 500 customer touch points with metrics reporting on the results. Hardware experience includes RFP’s, project execution, QA, documentation, logistics, packaging and labeling, BOM’s, part numbers, service and support strategy, and supplier and ODM management for POS, PC, peripherals, safety products, digital signage players, gateways, consumer electronics, kiosks, dataloggers, sensor solutions, and kitchen appliances. These products have included AC, DC, and battery power and include wireless technologies such as Wi-Fi, Bluetooth/BLE, Zigbee, and 3G/4G cellular. Account management capabilities include developing ground-up solutions for new and existing enterprise customers, post sales activities for project execution, on-boarding and deployments, and ongoing sustaining activities such as system status, KPI reporting metrics, product defects, change requests, billing, licensing, MSA's, SOW’s, and up-sells. Regulatory and safety management includes worldwide certifications such as electronics regulated by the FCC, CE, IC, NOM, RCM, UKCA, KC, CB reports, UL, ETL, and all other NRTL certifications, DoC's, consumer goods regulated by the CPSC, CPC's, GCC's, state label laws, FDA Class 1 devices, lasers, cosmetics, textiles, MOCRA, FTC, REACH, RoHS, EU GPSR, CE-RED, WEEE, GCF, PTCRB, AT&T Network Ready, OSHA, California Proposition 65, CPG, textiles, MDF and EPA TSCA Title VI compliance, battery usage and shipment regulations, environmental stewardship, Reese’s law/Public Law 117-171, de minus imports, conflict minerals and 3TG, 16 CFR 1263, worldwide Amazon seller requirements, and Amazon de-listing research and appeals related to regulatory matters.