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“At a time when I was losing faith in agencies & freelancers that over-promised and underdelivered, Michael renewed my faith… He kept our complex Shopify project organized, on time, and on budget.” “I had the pleasure of working with Michael, and I couldn't be more impressed. He was incredibly knowledgeable, patient... without a doubt, I will be hiring him again!” If you're tired of missed deadlines, vague communication, and developers who don’t understand eCommerce, you're in the right place. 👋 I’m Michael, a Shopify Developer and Conversion Optimization Specialist with over 5 years of experience building high-performing eCommerce stores. I’ve worked with brands ranging from startups to multi-million-dollar businesses, delivering results not just pretty websites. My approach is different. I’m not just a developer, I’m your strategic partner. That means better communication, more accountability, and a laser focus on your store’s performance. Here’s what I bring to the table: • Custom Shopify development and theme customization • Conversion rate optimization through A/B testing and UX improvements • Speed optimization, SEO setup, and mobile responsiveness • App integrations, migrations, and ongoing support • Client training and strategic consulting Whether you're launching from scratch or optimizing an existing store, I’ll help you create a user experience that actually converts. Want to see how your store could perform better? Send a message and I’ll get you a free audit with no pressure. Let’s grow your business together.

I’m a Client Success and Operations professional with 5+ years of hands-on experience supporting fast-growing SaaS, coaching, and digital businesses. I specialize in lifecycle management, CRM optimization using HubSpot, and cross-functional coordination to ensure clients stay engaged, supported, and positioned for long-term success. Through my work with high-performance teams at Mastermind and Full Focus, I’ve supported entrepreneurs, sales executives, and leadership teams in building scalable systems behind onboarding, retention, and revenue operations. I’ve worked directly with founders, coaches, and enterprise-level clients, helping structure processes, improve communication workflows, and maintain strong account visibility. I’m known for translating complex workflows into clear, structured processes that improve accountability and execution. My strengths include CRM discipline, documentation, client communications, project coordination, and maintaining operational clarity in fast-moving environments. Teams value my proactive communication style, attention to detail, and ability to step into active pipelines and bring structure without disruption. I thrive in environments where client experience, retention, and operational stability matter.

Hi, I’m Erica Concepcion, an Operations Manager and Business Systems specialist with 10+ years of experience helping service-based businesses, property managers, and startups streamline operations, organize finances, and implement systems that support growth. I help businesses move from chaotic workflows and disconnected processes to organized, scalable operations that improve efficiency, transparency, and profitability. My background spans property management, legal operations, and service-based companies, where I’ve led teams, implemented operational systems, and managed financial workflows for multi-property portfolios and growing businesses. As the Founder of Savvy Pro Solutions, I partner with entrepreneurs and management teams to simplify complex operations through process design, automation, financial organization, and strategic operational support. What I Can Help With Operations & Systems ✔ Business operations management ✔ Process improvement & workflow optimization ✔ SOP creation and documentation ✔ Digital organization and systems implementation ✔ CRM setup and management Project & Team Management ✔ Virtual team leadership (teams of 8–12) ✔ Workflow implementation and accountability systems ✔ Cross-team coordination and operational planning Business Consulting ✔ Current-state operational analysis ✔ Process redesign and efficiency strategy ✔ Operational scaling support for startups and growing businesses Financial Operations & Bookkeeping ✔ QuickBooks setup, cleanup, and financial organization ✔ AP/AR tracking and invoicing systems ✔ Account reconciliation and financial reporting support Property Management Operations ✔ Property management systems support ✔ Vendor coordination and operational workflows ✔ Portfolio financial organization and reporting My Approach I believe strong operations come from clear systems, transparent processes, and empowered teams. My work focuses on building sustainable operational structures, not temporary fixes. The goal is always to create systems that make your business easier to run as it grows. Clients value my work because I bring: ✔ Analytical, systems-driven thinking ✔ Clear communication and proactive problem-solving ✔ A structured approach to complex operational challenges ✔ A collaborative leadership style that keeps teams aligned Additional Highlights • Founder of Savvy Pro Solutions • QuickBooks ProAdvisor Certified • Certified Apartment Manager (CAM) • Bilingual: English & Spanish Skills and actionable tasks: 🔶Operations management (rhythm of business, budget management, planning, strategy and execution) 🔶Project management (workflows, process improvement, reviews, documentation and analysis) 🔶Strategy consulting (current and future state analysis, recommendations, research) 🔶Digital Organization 🔶CRM Setup/Management 🔶Creating and Implementing SOPs 🔶Virtual Team Management [experience managing teams of 8-12] 🔶Social Media Management | Content Creation 🔶Bookkeeping [Invoices & Receipt Creation, Quickbooks Setup & Cleanup, AP/AR Organization & Tracking] Tech Stack: 🔷Microsoft Office: Word, Excel, Project, Powerpoint, SharePoint, Teams 🔷Google Workspace (Meets, Docs, Slides, Sheets, Drive, Calendar) 🔷Asana, Slack, ClickUp, Trello, Monday, Notion, and Basecamp 🔷Canva 🔷Dropbox and OneDrive 🔷Zoom 🔷Mailchimp 🔷Quickbooks, Wave Accounting, Freshbooks, and Zoho 🔷Gusto and ADP 🔷Clio 🔷Guesty, Breezeway, and Appfolio

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

I help schools stay organized, audit-ready, and running smoothly. While my background is primarily with K-12, charter, private, career, and beauty schools, my skills translate easily across many industries. As a compliance and accreditation specialist with over 15 years of hands-on experience, I have supported schools through Cognia, ACCET, NACCAS, and state-level requirements. Schools bring me in when they need relief, clarity, and a partner who can take ownership of the work - not just advise from the sidelines. What I Can Help You With: Accreditation & Certification Support – From Cognia/ACCET/NACCAS readiness to STEM and character education certification, I manage evidence collection, timelines, and documentation so reviews run smoothly. Compliance & Reporting Systems – Replace reactive reporting with structured processes that reduce risk and save time. Enrollment & Student Data Management – Streamline registrar workflows for accuracy and consistency across campuses and establish reporting cycles to identify trends in order to forecast enrollment needs and potential issues. Project Management for School Initiatives – Drive critical projects forward with clear plans, checkpoints, and accountability. Software Implementation & Optimization – Select, configure, and train teams on tools that improve efficiency without adding chaos. Documentation & Operations - Transform scattered policies, procedures, and records into clear, organized and compliant systems that support daily operations. I streamline manuals, handbooks, SOPs, and internal workflows so teams can work confidently and consistently. Why Schools Choose to Work With Me -You get one dedicated expert - not a rotating team -Clear communication and fast turnaround -Flexible support (advisory, hands-on, or full project execution) -Experience across K-12, charter, career, and beauty schools -A calm, organized partner who brings order to chaos

Hi! My name is Kaylee "Kael" Pryble and I'm a passionate editor dedicated to helping aspiring authors and writers of all varieties polish up their amazing manuscripts and documents. I have a keen eye for detail and an avid passion for reading. I excel best in manuscripts and shorter pieces of prose, however, I also have experience with technical projects and poetry. I specialize in the areas of proofreading, and line editing, however, I also have experience in technical writing and developmental editing. I have a Bachelor's Degree in English Professional Writing and Publishing from the University of Wisconsin–Whitewater. Additionally, I have a hefty amount of experience working with books and clients of all varieties, most of whom are long-term clients. I believe that there's potential and value in every single manuscript that comes my way, and I'd love to help play my part in getting amazing stories and unique voices out in the world. I would absolutely love the experience of getting to work on your next project! Thank you, and have a wonderful day!