Hire the Best Troubleshooting Freelancers in Georgia

My friends call me the "I.T. Guru". I've been in I.T. support for 10+ years and I specialize in making small businesses hum. I handle help desk support, laptops, desktops, servers, networking, firewalls, backups, cybersecurity, you name it. I currently support over 20 clients and handle all of their daily I.T. support.

Hi, I’m Aimee, an IT Support professional and Cybersecurity student with a background in customer service, administrative support, and technical troubleshooting. I help users resolve technical issues clearly, patiently, and efficiently. IT & Technical Support * Help Desk and Tier 1 user support * Software, login, connectivity, and basic hardware troubleshooting * Microsoft 365, Google Workspace, and Windows support * Email, chat, phone, and ticket-based customer support * Remote troubleshooting and step-by-step user guidance * Documentation, data entry, and account/file management Tools & Platforms Microsoft 365 | Windows | Google Workspace | Zendesk | Salesforce | HubSpot | Zoom | OneDrive | Google Drive | ClickUp | Trello | Asana I bring strong communication, problem-solving, and organizational skills to every project. I’m dependable, detail-oriented, quick to learn new systems, and comfortable supporting users remotely. I’m especially interested in Help Desk, Tier 1 IT Support, Technical Support, and entry-level cybersecurity opportunities where I can contribute while continuing to grow my technical experience. Let’s connect and discuss how I can support your team.

🌟 Experienced 5★ “J♤” Technical Freelancer; 🚀 Joined Upwork in August 2022, quickly earning the [Rising Talent] badge and achieving a strong Job Success Score (JSS) by October 2022; 🏆 Proudly achieved [Top Rated] status in January 2023, reflecting my commitment to delivering exceptional results and client satisfaction. ⁜⁜ Why Hire Me? ⁜⁜ ✨ Experience That Counts: With 10+ years of enterprise-level experience in the IT industry, I bring a unique blend of technical expertise and business acumen to every project. Your goals become my priority, ensuring innovative solutions tailored to your needs. 🎖️ Unmatched Work Ethic: As a military veteran, I uphold values of selfless service, integrity, and precision. Clients can trust me to deliver high-quality work on time and within budget, every time. 🎨 Creative Meets Technical: With a university degree in both tech and art, I combine creativity with technology to craft solutions that not only function flawlessly but also look great and exceed expectations. 🗂️ Organized and Detail-Oriented: Meticulous work tracking and organization are my forte. Whether it’s progress tracking, troubleshooting, or time management, I ensure every aspect of your project is well-documented and easily revisitable for future improvements. ⁜⁜ I Understand Your Pain Points ⁜⁜ ❌ Missed Deadlines or Incomplete Work? ✔️ I am 100% committed to meeting deadlines and exceeding expectations. If needed, I propose iterative milestones to ensure steady progress and keep you informed ahead of time about any potential challenges—no surprises, just solutions! 🔄 Handling Changing Requirements? ✔️ Flexibility is key! I thrive in dynamic environments and can effortlessly adapt to evolving project needs. Change is expected, and I’m ready to embrace it. ⏰ Time Zone Challenges? ✔️ No problem! I’ve worked with global clients and am skilled at synchronizing schedules to ensure smooth collaboration. I can also automate repetitive tasks to optimize efficiency, regardless of time zone differences. ⁜⁜ BACKGROUND & PROFICIENCIES ⁜⁜ With 10+ years of professional experience, I specialize in building and testing innovative enterprise-level solutions that meet both technical and non-technical requirements with precision. I'm passionate about delivering results that align with acceptance criteria, all while being feedback-driven to ensure continuous improvement. My expertise spans the entire software development lifecycle (SDLC), and I'm a strong advocate for automation and CI/CD practices to enhance efficiency and quality. I thrive on learning new technologies and evolving with the industry, always bringing a can-do attitude to every project. Let's build something amazing together! 💻✨ Soft skills and proficiencies include (but not limited to) → ● Full stack development which consists of UX + front-end web application and GCP + AWS Cloud/ server + database + back-end application. ● Manage desktop and web administration systems. ● System + web/ network testing, troubleshooting, maintenance, and support. ● MS applications and scripting including data entry and analysis i.e., VBA/ macros + web scraping. ● Design and presentation using Adobe programs/ collections + creative applications for commercial use i.e., graphic design, video/ animation, and sound. Tech stack → ● Eclipse/ RAD | IntelliJ | Microsoft VS | ● GCP/ AWS Cloud ● IBM Websphere/ Apigee ● HTML5 | CSS | Javascript/ JQuery | React/ NodeJS | Mocha/ Chai | PHP ● SonarQube/ SonarLint | Fortify SCA | Checkstyle | ESLint | PMD | Dynatrace ● Google Analytics/ GTM ● Java/ J2EE | Spring | JUnit/ Mockito | Hibernate | SQL/ NoSQL ● Swagger/ Insomnia/ Postman ● Maven | SVN/ GIT ● Bitbucket/ Github ● Bamboo/ CircleCI/ Github Actions ● Macros/ VBA/ PowerQuery

✔ Top Rated Plus freelancer, 2022–2024 ✔ Legal writer with nearly four years of experience You have countless freelancers to choose from. Choose me when you need content that is researched, sounds human, and gives readers a reason to trust your business. I am a U.S.-based writer and editor with experience in SEO content, blog articles, travel writing, legal writing, research, and editing. I do not rely on generic filler or stiff AI language. I take the time to understand your audience, organize information clearly, and write in a voice that fits your business. I can help with: • SEO blog posts and articles • Research-based content, how-to guides, and tutorials • AI-content editing, fact-checking, and humanization • Travel, lifestyle, and culturally aware destination content • U.S.-English editing and British-to-American localization • Website content, newsletters, and short-form copy • Legal and immigration content, legal news, and case summaries • Healthcare and educational content • Copyediting, proofreading, and WordPress content preparation I have worked as a freelance writer since 2021 and spent nearly four years in legal writing and operations roles, where accuracy, source review, deadlines, and clear communication mattered every day. I have written high-volume client narratives, reviewed detailed records, handled revisions, and led teams responsible for more than 180 active matters. My travel writing is informed by lived experience. I have traveled to 42 countries, lived and taught in Thailand for five years, volunteered in Tanzania, and speak Spanish. I understand that good travel content is not just a list of places to visit. It should consider culture, logistics, belonging, and the details readers need to feel prepared. Whether you need a concise blog post, a research-heavy guide, a content refresh, legal support, or an editor who can make a rough draft publish-ready, I will deliver organized, thoughtful work that respects your time and your audience. Send me your topic, goal, and preferred tone, and I will let you know how I can help.

PROFILE 678-275-0088 - kellychellers@yahoo.com - 650 Amberwood Drive, Villa Rica, Georgia 30180 I am a freelancer/homemaker looking for remote positions that will utilize my skills. I'm an imaginative individual with an eye for detail, and hope to bring my best to your business. Also, I'm willing to do a work trial if you're intrested in hiring me for your company or project.

I am a new freelancer looking for work in computer related fields. I attended college for Computer Information Technology and Information Technology Management at Florida State College of Jacksonville. I studied many facets of the IT industry and am most interested in programming in that field, specifically the languages of Java, Python, and Javascript. I also have experience in SQL, HTML and CSS. In addition, I am also looking to branch into other fields such as transcription.