Hire the Best Troubleshooting Freelancers
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I am a native English speaker. I attended college at Indiana University Bloomington studying animal behavior. I am creative, task oriented, and driven to help people. I enjoy crocheting and have experience pattern testing unpublished crochet patterns and providing feedback to the designer. I have a lot of volunteer experience, especially with working with animals.

⏱️ I solve most problems in 1 hour or less 👍 Start with a free 15 min consultation 🧼 Meta Business Suite cleanup & troubleshooting 🔁 Facebook & Instagram account recovery 🚀 Meta Pixel and CAPI 👨🏻 About Me I have thousands of hours of in-platform troubleshooting and advertising experience. Through years of experience and research, I possess a master-level understanding of the Facebook ads algorithm, content compliance, and advertising policies. I am a Meta Badged Partner. I'm able to stay up-to-date on the latest changes because I spend 8 hours+ a day in the Meta Business Suite, Facebook, and Instagram helping clients troubleshoot and resolve issues. I understand how to navigate the algorithm and robots for ad approval, account restrictions, and advertising success. I have owned, operated, and successfully exited social media advertising agencies. Get consultation on proper agency/client account onboarding and management processes and SOPs. I leverage my certified knowledge and practical experience of hands-on keyboard work to consult with Clients on troubleshooting issues within Meta Business Suite, Facebook, and Instagram, including tools like Ads Manager, Events Manager, etc. I am an American Digital Nomad living in Portugal! 💻 All Services: 1️⃣ Meta Business Suite Cleanup: - Most projects take one hour per business. - Work is done via Zoom Screenshare, so you don't have to share passwords, and you learn how it works, so you can maintain what we built - Result is a Meta Business Portfolio that contains all necessary assets, like a Facebook page, ad account, Instagram account, Meta Pixel, product catalog, etc. - All assets will be properly connected so you can cross-post on Facebook and Instagram, run ads - Meta Pixel will be added to your website so you can measure the performance of ads that direct traffic to your website - Facebook and Instagram Shop setup for Shopify, Wordpress, or Squarespace so you can tag products in posts and run catalog ads in Ads Manager. 2️⃣ Meta Account Recovery: - Upwork Escrow Contract: payments are only made after the recovery is successful. - After the recovery, implement verifications and security features to prevent future issues. - We can start with a free 15-minute meeting to confirm the issue and discuss the process. - For permanent issues, such as disabled accounts or advertising restrictions, prices can range from $3,000 to $8,000+. - Getting a quote is free, and there is no pressure to proceed if the price is out of your budget. - I can recover lost or limited-access Facebook Pages and Meta Business Portfolios by writing a letter to Meta: $2,000 per asset - For issues related to 2FA lockouts or hacked personal accounts, I will teach you how to contact Meta support and what to say to resolve the issue yourself. -I am currently not able to recover: - Ad Restricted Business Portfolios - Ad Restricted Facebook Pages (after 180 days) 3️⃣ Meta Verified + free verifications: - Apply for Web Domain and Business Portfolio verifications (free backend green tick) to receive advertising benefits like an increased billing threshold, higher ad account creation limit, and more. - Free verifications make you eligible for Meta Verified (front-end blue tick mark) for your Business Facebook page and Instagram account, which provides benefits like impersonation protection, better SEO, and access to Meta support. 4️⃣ Advanced Security and Backup for Facebook, Instagram, and Business Accounts: - Implement advanced security features to protect personal and business accounts from hacking. These features include 2FA via app (recommended), SMS, or physical device. Implement backup login methods to prevent account lockouts and ensure uninterrupted access. Backup methods include recovery codes for 2FA accounts and adding backup full control users to the Business Portfolio. 5️⃣ E-commerce Advertising Consulting: - Most projects take one to three hours. We will start with a live audit of your ad account and tracking. We will review the campaign, ad set, and ad level settings in Ads Manager. We will spend most of our time reviewing audience targeting, creative, and business goals/strategy. This service is designed for new brands looking to learn the basics and maximize their budget or mature brands that want to improve performance and scale. 6️⃣ Agency Onboarding Flow Audit and Optimization: - I will audit your client onboarding/offboarding flow in Meta. We will begin by auditing your agency's Meta Business Portfolio to ensure it is properly set up and secure, providing a suitable environment for onboarding your clients. We will discuss the needs and requirements of your onboarding flow. I will train your team to implement a solution and document processes via 1-3 hours of Zoom calls.

Tech support and web specialist with a track record of completing projects on time and communicating clearly. I help clients with remote troubleshooting, WordPress setup, software testing, and technical documentation. WHAT I CAN DO REMOTELY: • Remote technical support (Windows/Linux) • WordPress website setup and configuration • Software quality assurance and testing • Website testing and bug reporting • Technical documentation and user guides • Content writing (tech topics, product reviews) • Data entry and online research • Email support and customer service • Basic network troubleshooting (remote) • Software installation guidance MY UPWORK TRACK RECORD: • 9 completed jobs • WordPress blog setup (5★ review: "Randy did an awesome job. Everything was well done and taken care of per our contract.") • Software QA and Testing (5★ review: "Randy was a responsive and diligent worker. He was a valuable asset for our project.") • Remote tech support • Website testing • Technical content writing CLIENTS SAY: ✓ "Committed to Quality" (3 endorsements) ✓ "Clear Communicator" (2 endorsements) ✓ "Accountable for Outcomes" ✓ "Reliable" BACKGROUND: • M.S. Cybersecurity Technology (2026) • B.A. Computer Science (2024) • A.S. Information Technology • IBM Cybersecurity Analyst Certificate I respond quickly, explain things in plain English, and don't disappear mid-project. Available for one-time fixes or ongoing support.

Hi, I’m Taylor. I’m a detail-oriented freelancer with experience in digital design, online business management, research, and operations. I enjoy projects that require organization, accuracy, problem-solving, and clear communication. In addition to creating digital products and managing my own online shop, I have professional experience in operations and team leadership, where attention to detail, meeting deadlines, and following processes are essential. I can help with: • Canva graphics and templates • Etsy listing images and product mockups • Pinterest and social media content • Internet research and data collection • Data entry and spreadsheet organization • Administrative support tasks • AI training and content evaluation projects • Process documentation and quality review I am reliable, organized, quick to learn new systems, and comfortable working independently. Whether you need creative support or help with research and administrative tasks, I focus on delivering accurate, high-quality work on time.

Networking support: SSLs, Security, DNS, malware & virus removal, bot protection, site transfers, server support: Linux, Redhat, Ubuntu, MacOS, Windows Server, IIS and Apache. I am A+ Comptia certified with a Cisco Networking Essentials certificate, and Amazon AWS Cloud Practitioner certificate. Can build custom WordPress plugins. We specialize in WordPress and eCommerce. We can get your business up and processing credit cards with Stripe, Braintree, PayPal, Authorize .Net, or just about anyone you want. I am an experienced PHP WordPress Developer with a strong background in web development, networking and SQL. I have a proven track record of building and maintaining WordPress sites, developing custom plugins, and managing complex network systems. My expertise extends to various programming languages, operating systems, and web technologies, making me a versatile and valuable asset. Jeff has years of experience with the web technology & computer networking and holds degrees in Technology, Business, plus has numerous certifications. Network Administrator for Windows Server 2022, 2019, 2016, 2012, also for Linux Redhat, and Ubuntu. Get your business online today with a 100% PCI Compliant payment solution. Don't take chances with your customer's credit card information; risking costly charge backs, lost revenue, or legal problems. Have us do your payment forms. SKILLS: Languages/Scripts: PHP, JavaScript, MySQL, MariaDB, HTML, XHTML, CSS3, Regular Expressions, XML & XSLT, ASP, VBScript, Perl, JQuery, JSON, SOAP, Pascal, Assembly Language for 680x0 processors Operating Systems: Windows Server 2022, 2019, 2016, 2012R2, 2008, 2003; Windows Desktop: 11, 10, 8.1, 8, 7, Vista, XP; Mac OS X, Classic Macintosh, Linux, RHEL (Red Hat), CentOS, Ubuntu, Oracle, Fedora, Debian, Rocky, Alma Linux, Cisco IOS, Apple iOS, Android, and more . . . Web: Internet Information Server (IIS) 10, 8, 7, 6 Apache 2, WordPress, Elementor, WooCommerce Software: Adobe CC, Creative Suites CS6, CS5, CS4, Dreamweaver CC, Visual Studio, MS Expression Web 4, Photoshop, GIMP, Illustrator, Inkscape, Office 365 Networking: Active Directory, VirtualBox, Hyper-V, VMWare, PowerShell, VPN, DNS, cPanel, WHM Accounting: Peachtree, Sage 50, QuickBooks, Tax Preparation, GnuCash, Deprecation, Payroll, Inventory Terms: Minimum billing is one (1) hour.

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!