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🌅 Imagine checking your phone on a Monday morning and seeing: "Done. Anything else?" That's what working with me looks like. You brief me once. I ask clear questions upfront. Then I get to work while you get back to running the parts of the business only you can run. No reminders. No chasing. No "just checking in, did you still need that?" I'm Victoria, a virtual assistant with 7 years of executive support experience, 10 years of professional writing, and 126 completed jobs on Upwork. My clients keep coming back because they stop having to repeat themselves from the very first task. If you've been burned by a flaky VA before, I want to be the reason you try again. ⭐⭐⭐⭐⭐ "Victoria was quick to respond and completed the work in a timely and efficient manner. Would work with again." - Happy Upwork Client You know you need help, but every time you try to delegate, it backfires. 😩 Your last VA "went dark" three days into a project, and you never heard from them again 😩 The one before that needed everything explained twice, then still got it wrong 😩 Now it's midnight, everyone else is asleep, and you're the one formatting the blog post, answering the customer emails, updating the spreadsheet 😩 You've thought about hiring again, but the idea of vetting another stranger and hoping they stick around this time makes you want to just keep doing it yourself 😩 Your calendar is a mess, your tasks are living in too many places, and every small thing you forget turns into a bigger problem, a missed deadline, or an embarrassing “sorry for the delay” message. That's exhausting. And it's not sustainable. Here's where I come in. I reply quickly; I deliver on time (every time). I hold a 100% Job Success Score on Upwork. I communicate clearly, learn new systems fast, and clients keep coming back because they stop having to repeat themselves. Starting from the very first task. ⭐⭐⭐⭐⭐ "She followed directions, submitted work on time, and always gave us great content! Will definitely be hiring again." - Happy Upwork Client Here's what changes when we work together: ✅ You get your evenings back, because the inbox, the calendar, and the blog updates are handled without you lifting a finger ✅ You stop cringing at typos and formatting mistakes, because I proofread and double-check before anything goes live ✅ You stop wondering, "Did they actually do it?" because I tell you where things stand before you have to ask ✅ You get to focus on the parts of your business only you can do, while the busywork quietly gets done in the background ✅ You get a calmer, more organized workflow that helps your business run smoothly instead of constantly reacting to fires. ✅ You build a working relationship you don't have to rebuild every few months, because I stick around WHAT CLIENTS SAY: ⭐⭐⭐⭐⭐ "Good accordance to deadlines and work quality! Freelancer is recommended!" - Happy Upwork Client ⭐⭐⭐⭐⭐ "A+ Excellent experience. I received exactly what I asked for." - Happy Upwork Client ⭐⭐⭐⭐⭐ "Very easy to work with and job well done!" - Happy Upwork Client Here's how we'll work together: → We chat about what you need and where you're stuck → I get to work while you get back to running your business → You review, I refine until it's exactly right → We keep going, one less thing on your plate every week Not sure if we're the right fit? Start with my 2-hour, money-back-guaranteed trial. Zero risk, and you'll know within the first task whether we're a good fit. I'd love to hear what's on your plate right now and take some of it and add it to mine. Send me a message about your project, and let's talk.

I bring over 20 years of experience in business management, offering a comprehensive and well-rounded skill set in administrative support, customer service, and technical support. Throughout my career, I have developed a strong ability to streamline operations, manage day-to-day business functions, and ensure that organizational processes run efficiently and effectively. I am highly proficient in handling administrative tasks such as scheduling, data management, documentation, and communication coordination, all while maintaining a high level of accuracy and attention to detail. In customer service, I excel at delivering professional, timely, and solution-oriented support across multiple channels, consistently enhancing client satisfaction and building long-term relationships. Additionally, I possess extensive technical support experience, allowing me to troubleshoot issues, guide users through solutions, and adapt quickly to new systems and tools. My combination of leadership, problem-solving abilities, and technical knowledge enables me to contribute value in fast-paced, dynamic environments while maintaining a strong commitment to quality and results.

I’m a C-level Executive Assistant and Ecommerce Operations Specialist who supports founders and executives behind the scenes so they can focus on growth, decisions, and leading their business. I specialize in bringing structure to fast-moving environments — managing priorities, coordinating operations, and making sure nothing falls through the cracks. Whether it’s handling executive support, overseeing ecommerce workflows, or supporting content and customer operations, I help keep everything running smoothly and efficiently. With over 10 years of experience across ecommerce, logistics, and executive support, I understand how to operate at both a detailed and strategic level. I’m proactive, highly organized, and dependable — someone you don’t have to follow up with. My goal is simple: make your day easier, protect your time, and help your business run better. If you’re looking for a reliable right hand who can step in and take ownership, I’d love to connect. 💡 How I Can Help: 🛍️ Ecommerce & Logistics Support – Product listing & inventory updates (Shopify, Amazon, Etsy, BigCommerce) – Order processing, 3PL coordination (ShipStation, ShipHero, Shipmonk, SFC) – Vendor communication, tracking, and international shipping workflows 📲 Social Media & UGC Creation – Daily platform management (TikTok, Instagram, Facebook, Pinterest) – Meta Business Suite, scheduling, brand voice & engagement – Short-form video creation, product demos, lifestyle content 📧 Email & Automation – Campaign setup, automation, segmentation (Mailchimp, Kajabi, Keap, MailerLite) – List management and performance review 🤖 AI-Powered Content & Chat Workflows – ChatGPT for writing prompts, chatbot flows, and email replies – Content ideas, captions, scripts, and automation support 🗃️ Executive & Admin Assistance – Calendar management, invoicing, research, customer support – Tools: Notion, Asana, QuickBooks, Google Workspace, Salesforce, Freshdesk 🧰 Tools I Use: Shopify • Amazon Seller Central • Etsy • ShipStation • Canva • Meta Suite • CapCut • Mailchimp • ChatGPT • Notion • Asana • QuickBooks • Kajabi • Keap • Salesforce • Google Suite • Filemaker If you’re looking for someone who can jump in, organize the chaos, and support both your operations and content — I’m ready when you are. Let’s grow your brand, together.

Top rated Freelancer here! I come with a success score of 100%. Always on the lookout for that next great opportuniy! I have a strong history of successfully working with Upwork clients. Have a background in Health Care, Client Success, Administrative Support, Recruiting, Virtual Producing, Intake and Onboarding. Looking for an organized operational partner to handle your hiring, client journeys, administrative tasks, and live virtual events? Let’s talk. I provide comprehensive support to help businesses scale smoothly. I bridge the gap between human resources, client relations, and back-end administration ensuring your workflows run like clockwork and your live events launch flawlessly. How I Can Add Value to Your Team: Recruiting & Talent Acquisition: I source top talent, review resumes, coordinate interview schedules, conduct initial screenings, and manage candidate pipelines through your ATS. Client Intake & Onboarding: I act as the welcoming face of your brand. I handle incoming leads, run discovery calls, send welcome packages/contracts, and ensure new clients or employees transition seamlessly into your ecosystem. Virtual Event Production: I eliminate technical stress during live sessions. I manage tech checks, handle breakout rooms, monitor chat moderation, launch polls, and troubleshoot issues in real time. Zoom Events/Webinars, Microsoft Teams, Webex, Streamyard, Adobe Connect, Slido, Mural, Mentimeter and Miro including their features, functionalities and limitations. Knowledge of PowerPoint. Executive Administration: I keep your daily operations organized by managing chaotic inboxes, optimizing calendars, organizing digital files, and automating repetitive tasks. Tools and Software Experience: Recruiting/ATS: Greenhouse, Lever, Workable, LinkedIn Recruiting, Indeed Recruiting CRM & Onboarding: Monday, Asana, Zoho Virtual Production: Zoom Events/Webinars, Microsoft Teams, Webex, Streamyard, Adobe Connect Admin & Automation: Google Workspace, Microsoft 365, Slack, Calendly I view each project as an opportunity to raise the bar on performance and engagement. I am known for enhancing overall outcomes through communication and implementation of best practices. I am a service-oriented team player who proactively collaborates in values-driven ways. I pride myself on extreme attention to detail, exceptional communication, and absolute reliability. Let’s connect to discuss how I can help you can focus on growth! Thank you in advance, Jim

I worked at Facebook for a year, and I am a paid media consultant who helps businesses optimize their Shopify e-commerce revenue and lead generation efforts with Facebook Advertising, Pay-Per-Click Advertising (PPC) and Social Media Marketing. I have deep experience with Facebook Ads Manager and Instagram Ads, experience with Google Ads, Twitter Ads and TikTok Ads, as well as a broad organic social media content development and strategy background, and deep experience with generative AI for content creation. In the past, I’ve run 10-12x ROAS Facebook and Instagram advertising campaigns for global sports brands (I led social media for the Boston Celtics and UFC) and have run digital ad campaigns for clients across multiple industries like live event tickets (hockey tournaments, conventions, etc.), DTC/e-commerce, luxury soap, premium pet food (Purina) and pet products, baby furniture, women’s designer clothing, book releases, real estate, designer chocolate, and more. I also have a background in lead generation campaigns and helping marketers understand what their cost per lead should look like on Facebook and Instagram. My work in-house at Facebook provided me with insider insight into effective ads strategies on the platform. I’ve also worked in the paid media space for a pharmaceutical company and the retail media space for Fortune 500 CPGs. I’ve managed monthly budgets of up to $1 million on Facebook, and I can work with any business, including start-ups, wedding photographers, real estate agents, small businesses, restaurants, and e-commerce/Shopify stores, as well as local services businesses (cleaning companies, etc.) who need help with lead generation. Whether you need help with Facebook pixel installation, organizing Facebook Business Manager, lead gen and landing page optimization, or lookalikes and audience retargeting, I can help optimize your ad spend and enhance your tactics. If you just need an extra set of eyes on your account for some pointers, or you need a full-on account audit, I’m your guy. I can also help with Wordpress, Shopify and GoHighLevel integrations with your Meta Ads. I have deep experience with event marketing through Facebook Ads, including professional sports ticket sales, networking, conferences and conventions marketing via Eventbrite, and webinar marketing via Zoom and other platforms. I manage Meta Ads for multiple clients and can manage yours as well. I can also help you design ad creative with generative AI tools for rapid creative testing and iteration, including Gemini, NanoBanana, Claude and more. If you need help in these areas of your social media marketing, Facebook Ads or Instagram marketing, let’s chat.

As a versatile freelancer, I bring exceptional attention to detail, clear communication, and a knack for providing actionable insights. My experience spans product evaluation, app testing, and mystery shopping, working with businesses to enhance user experience and optimize services. Why Choose Me? Reliability: Always meet deadlines and deliver top-notch work. Strong Communication: Clear and concise in reporting findings and addressing client needs. Diverse Skill Set: Experience in product evaluation, survey participation, app testing, and design critique. Collaborative: A proven team player, dedicated to exceeding client expectations. If you’re looking for someone who can offer meaningful insights and quality results, I’d love to collaborate on your next project! Let’s bring your vision to life.