Hire the Best Online Help Providers

Whether you need: • A custom web application for your business • A cross-platform mobile app (iOS & Android) • IT infrastructure setup and support • WordPress site development or migration • AI-powered website with intelligent features built in • Workflow automation to save time • Emergency technical troubleshooting • An AI chatbot to handle customer inquiries I bring enterprise-level expertise with the personal attention of a dedicated professional. With 8+ years of experience and cutting-edge AI certifications, I bridge the gap between traditional IT infrastructure, modern web & app development, and artificial intelligence applications. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT MAKES ME DIFFERENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✅ AI-First Approach: I don't just build websites and apps — I integrate intelligent automation that saves you time and money ✅ Real Business Impact: My AI chatbot reduced client support tickets by 40% in the first month ✅ Full-Stack Capability: From servers to AI APIs to mobile apps, I handle the complete technology stack ✅ Enterprise Experience: Previously worked at Automattic (WordPress parent company) serving thousands of clients ✅ Always Available: Saskatoon-based, fluent in English/French, responsive within hours ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📱 APP DEVELOPMENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Cross-platform mobile apps (iOS & Android) using React Native/Expo — one codebase, two platforms • Custom web applications built in React or Next.js • AI-powered apps with integrated chatbots, smart search and automation • In-app payments via Stripe, RevenueCat and PayPal • Push notifications, real-time data and offline support • Published to App Store and Google Play ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🌐 WEBSITE DEVELOPMENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WordPress Development • Custom themes and plugins — no page builder bloat, clean PHP and ACF • WooCommerce stores with intelligent product recommendations • Site migrations, security hardening, performance optimisation • Ongoing maintenance and support (50+ WordPress sites built) AI-Integrated Websites • Websites with built-in AI chatbots for lead capture and support • Smart search powered by vector embeddings • Personalised content and product recommendations • Automated content pipelines (blog, SEO, social) Full-Stack Applications • React/Next.js web applications • REST API development and integration • Database design (MySQL, PostgreSQL, MongoDB, Vector DBs) • Progressive Web Apps (PWAs) that work offline ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI & AUTOMATION SERVICES ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI Chatbots & Virtual Assistants • Custom chatbots that handle FAQs, bookings, and lead qualification 24/7 • RAG (Retrieval Augmented Generation) systems that answer questions using your company docs • Multi-language support and natural conversation flows • Integration with your existing CRM/tools 📄 Intelligent Document Processing • AI-powered contract analysis and key information extraction • Automated data entry from PDFs, invoices, and forms • Document classification and routing • Content summarisation for reports and research ✍️ AI Content & Communication Tools • Automated email response generation • SEO content creation and optimisation • Social media post generation • Marketing copy that converts 🔗 Workflow Automation • Multi-agent AI systems for complex business processes • API integrations connecting your tools (Zapier, Make, n8n, custom) • Automated reporting and analytics • Smart notification systems ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🛠️ IT SUPPORT & INFRASTRUCTURE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Office 365 administration (user management, Teams, SharePoint, Exchange) • Active Directory and Azure AD setup/migration • Network troubleshooting and security configuration • Hardware/software support (Windows, Mac, Linux) • Server administration and virtualisation (VMware, cloud platforms) • Remote desktop solutions and VPN setup • DNS, SPF, DKIM, DMARC and email deliverability configuration • Cloudflare setup and management ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Let's build something great together!

As a computer science professional, I specialize in various technical disciplines, from website development to software solutions and beyond. Here's a snapshot of what I do best: Website Development: Crafting engaging and functional websites is my forte. From conceptualization to execution, I excel in creating user-friendly interfaces and securing SQL databases for seamless interaction. Web and combine creativity and strategy to deliver visually stunning web designs. My expertise extends to SEO optimization, analytics interpretation, and backlinking strategies to enhance online visibility. Software Solutions: I thrive in the realm of software development, adept at both implementation and maintenance. Specialized projects like intrusion prevention systems and Android development showcase my versatility and innovation. Technical Support: With a knack for problem-solving, I provide adept technical support across various channels, ensuring prompt and efficient issue resolution for clients. Whether it's software glitches or hardware malfunctions, I tackle them with precision and professionalism. Cybersecurity: Proactive virus protection, removal, and backup management measures are integral to my approach. Safeguarding clients' systems and data integrity is paramount in every task I undertake. Artificial Intelligence Expertise: As a Subject Matter Expert in AI, I contribute valuable insights to customer service programs, leveraging cutting-edge technologies to enhance user experiences. Technical Curriculum Development: My passion for education extends to technical curriculum writing and peer review. I excel in developing IT lessons and instructional designs, ensuring the next generation of professionals are well-equipped for success. Machine Learning and Data Management: I'm well-versed in handling machine learning models and proficient in image, audio, video, text annotation, labeling, meta-tagging, and data management. I'm a versatile and skilled professional dedicated to leveraging technology to drive innovation and empower businesses to thrive in the digital age. Whether building dynamic websites, providing top-notch technical support, or shaping the future of IT education, I'm committed to delivering excellence in every endeavor. I have a strong background in administrative support and delivering high-quality virtual assistance.

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!

Networking support: SSLs, Security, DNS, malware & virus removal, bot protection, site transfers, server support: Linux, Redhat, Ubuntu, MacOS, Windows Server, IIS and Apache. I am A+ Comptia certified with a Cisco Networking Essentials certificate, and Amazon AWS Cloud Practitioner certificate. Can build custom WordPress plugins. We specialize in WordPress and eCommerce. We can get your business up and processing credit cards with Stripe, Braintree, PayPal, Authorize .Net, or just about anyone you want. I am an experienced PHP WordPress Developer with a strong background in web development, networking and SQL. I have a proven track record of building and maintaining WordPress sites, developing custom plugins, and managing complex network systems. My expertise extends to various programming languages, operating systems, and web technologies, making me a versatile and valuable asset. Jeff has years of experience with the web technology & computer networking and holds degrees in Technology, Business, plus has numerous certifications. Network Administrator for Windows Server 2022, 2019, 2016, 2012, also for Linux Redhat, and Ubuntu. Get your business online today with a 100% PCI Compliant payment solution. Don't take chances with your customer's credit card information; risking costly charge backs, lost revenue, or legal problems. Have us do your payment forms. SKILLS: Languages/Scripts: PHP, JavaScript, MySQL, MariaDB, HTML, XHTML, CSS3, Regular Expressions, XML & XSLT, ASP, VBScript, Perl, JQuery, JSON, SOAP, Pascal, Assembly Language for 680x0 processors Operating Systems: Windows Server 2022, 2019, 2016, 2012R2, 2008, 2003; Windows Desktop: 11, 10, 8.1, 8, 7, Vista, XP; Mac OS X, Classic Macintosh, Linux, RHEL (Red Hat), CentOS, Ubuntu, Oracle, Fedora, Debian, Rocky, Alma Linux, Cisco IOS, Apple iOS, Android, and more . . . Web: Internet Information Server (IIS) 10, 8, 7, 6 Apache 2, WordPress, Elementor, WooCommerce Software: Adobe CC, Creative Suites CS6, CS5, CS4, Dreamweaver CC, Visual Studio, MS Expression Web 4, Photoshop, GIMP, Illustrator, Inkscape, Office 365 Networking: Active Directory, VirtualBox, Hyper-V, VMWare, PowerShell, VPN, DNS, cPanel, WHM Accounting: Peachtree, Sage 50, QuickBooks, Tax Preparation, GnuCash, Deprecation, Payroll, Inventory Terms: Minimum billing is one (1) hour.

I have over 20 years of experience doing online jobs and providing I.T. services for clients, including general administrative work, data analytics, software development, and other tech-related tasks. I have excellent Internet research capabilities, with great attention to detail. I used to teach I.T. subjects (software and hardware) in a university and tech school. I'm an electronics hobbyist as well. I look forward to putting up my own robotics/IoT company someday. I have a small team of dedicated, hard-working assistants, enabling us to handle high-volume data processing and other time-sensitive projects. My skillset includes proficiency and solid experiences in the following applications and fields: - ChatGPT (I have Plus account) - Canva (I have Pro account) - Grammarly (I have Pro account) - Google Gemini - Notion - Acrobat Pro - InVideo - Tally.so - Whimsical - Teachable LMS - WordPress content management - Shopify product listing and management - WooCommerce product listing and management - Elucidat LMS Authoring Tool - Coda Workspace - Microsoft Office (Word, Excel, PowerPoint, Access) - Google Workspace - Google Apps (Docs, Sheets, Slides) - Apple apps (Pages, Numbers, Keynote) - use of collaborative tools (Asana, S l a c k, goBrief, Trello, Milanote, Telegram, Infinity, etc.) - Basic experience on Squarespace content management - CRM operations (Pipedrive, Clientlook) - Airtable Data Entry - Zendesk Data Entry - Zenkit Project Management - Basic Video Editing (Camtasia, MovieMaker) - Experience working on MYOB AccountRight - Experience working on NETO eCommerce Suite - Experience working on eCommerce platforms (goDaddy Store Website Management, Wix, Weebly, PrestaShop) - Experience reposting ads on Gumtree You can count on me on the following: - Lead Generation - File Management - Data Analytics - Email Validation - Data Scraping - Database management (Data Cleaning / Data Enrichment) - Mail Merge for Google docs with auto-send on Gmail - Tally.so forms to Notion database automation - Big Excel/csv file splitting - Data Entry / Data Encoding / Transcription - Web Content Management - MARKUP coding - Online Research / Data Extraction and compilation - PDF editing and conversion / Data Conversion across different formats - Basic Image / Picture editing - Database design and programming - Knowledge in I.T. Applications and Technology - Experienced in Remote Desktop Operations - Very knowledgeable in computer hardware, networking technology, cloud storage - Geo-coding (Address to Longitude/Latitude) - Knowledge in Digital Electronic circuits and designing (basic to intermediate) - Visual Basic Programming, C, C++ Programming My primary goal is to provide quality I.T. solutions to my clients. Why choose me? - Top-rated - Highly experienced, over 13,000 work hours logged here on Upwork alone - Versatile, multi-skilled - Excellent multi-tasker - Very organized - Speaks and writes fluent English and Filipino - Fast learner, can follow instructions quickly, able to adapt as needed - Reliable, pays great attention to details - Will take the initiative to solve problems - Makes sure outputs are always accurate without sacrificing speed - Loves challenges, always willing to learn - Has a team ready to manage big projects, can work long hours, including weekends - Can work and commit to long-term projects - Work environment: two independent high speed internet connections (500+ Mbps speed), dual-screen monitor setup, high specs computer/laptop units, standby backup power supply against power interruptions) Be sure to visit my Portfolio and Work History sections, along with testimonials from satisfied clients!

🏆 Top Rated 💯 Job Success 💯 Experience level 💼 13+ yrs 🕒 Available ✅ Computer Repair ✅ IT Support ✅ Technical Support ✅ OneDrive support ✅ Windows Expert ✅ Outlook Expert✅ Fix any issues on your PC & Mac LET'S MEET ME AND DISCUSS YOUR ISSUE. 🖐 Hi, I'm Jerwin. Are you looking for IT Support with your Computer? I worked at Microsoft as a Technical support for several years and I have a solid 14+ years of troubleshooting experience. 𝙃𝙚𝙧𝙚 𝙞𝙨 𝙩𝙝𝙚 𝙡𝙞𝙨𝙩 𝙤𝙛 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙄'𝙫𝙚 𝙬𝙤𝙧𝙠𝙚𝙙 𝙬𝙞𝙩𝙝: 🔥Microsoft 🔥DXC Technology 🔥Commonwealth Bank Australia (CBA) 🔥ESPN 🔥Dell Support 🔥Lenovo Support 🔥On Geeks IT Support 𝙇𝙞𝙨𝙩 𝙤𝙛 𝙢𝙮 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: 🔥Windows and Microsoft Office Support 🔥 Laptop, Mac & Desktop repair 🔥 Install Windows 11, 10, 8, 7 🔥 Upgrade Mac OS / Install Windows on MacBook dual boot 🔥 Fix MacBook Issues 🔥 Fix Windows Errors 🔥 Fix MS Office Installation and Activation 🔥 Fix Windows installation and Activation 🔥 Fix Outlook for Mac and Windows 🔥 Remove Viruses, Spyware, and Malware 🔥 Boot-up issues, Blue screen of death (BSOD) 🔥 Fix email issues, outlook app problem 🔥 Speed up a slow computer 🔥 Data Backup 🔥 Data Recovery 🔥 Software and system consultant 🔥 Issues with the browser 🔥 Technical support 🔥 Customer Service 🔥 IT Helpdesk 🔥 Email Support 🔥 Live Chat Support 🔥 Computer Repair 🔥 Windows & MS Support 🔥 Ticketing System 🔥 Outlook Support 🔥 Office 365 🔥 Virtual Assistance Cheers! Jerwin