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  • $10 hourly
    • 4.9/5
    • (39 jobs)
    ✈️​💻​​ Would you like to experience the freedom of knowing that your business operations are being expertly managed? Do you want to become first-time buyers into lifelong customers? I offer a unique fusion of expertise in e-commerce optimization (beauty and fashion, wellness and health) and operational management within the travel and hospitality sectors. Elevate your customer experience with an accomplished and reliable Customer Service Specialist boasting a dynamic 12-year track record. In the e-commerce domain, I have adeptly managed Marketplace stores across Amazon Seller Central, Walmart Seller Central, and eBay Seller Hub, ensuring optimal account health and operational efficiency. My skills extend to project management tools like Asana, Trello, Monday, Smartsheet, and Teamwork, which I leverage to bring systematic efficiency and coordination to any team. Specializing in customer interactions across platforms like Hubspot, Zendesk, Freshdesk, Helpscout, Intercome, Gorgias, Front, Podium, and Facebook/Instagram Business Suite. Proficient in Shopify’s system, Bigcommerce, Channel Advisor, and Desktop Shipper) to perform the following tasks: ✅ Membership management (WooCommerce, Checkout Champ, NMI) ✅ Overseeing interactions on social media platforms (Facebook/Instagram Business Suite) ✅ Handling the processing and completion of orders (Shopify) ✅ Revising and maintaining product listings (Amazon, Walmart, Ebay Seller Central) ✅ Researching competitors' products ✅ Managing refunds and resolving disputes (Stripe, Paypal & Braintree) ✅ Inputting and updating tracking information for shipments ✅ Developing and establishing a comprehensive knowledge database (Google Docs, Exel, Word, PowerPoint) ✅ Strategizing and executing operational plans ✅ Monitoring and assessing employee feedback ✅ Administering and managing online customer reviews (Google, Airbnb, Viator, GYG, Expedia). Beyond e-commerce, my experience in the tourism industry has equipped me with a comprehensive understanding of travel operations. I have orchestrated seamless group travel experiences by: ✅ Coordinating transportation, accommodation, and activities (Slack, Skype, Telegram & WhatsApp) ✅ Ensuring hassle-free journeys for clients. (Follow-up calls, Sending tour reminders, email confirmations, weather watch updates, tour date rescheduling) ✅ In-depth research into tourist destinations. ✅ Managing cutting-edge reservation platforms and specialized software (Booking, Skyscanner, FareHarbor) ✅ Streamlined booking processes and enhanced client satisfaction. I ensure every customer query is an opportunity to build brand loyalty. I´m not just an employee; I´m a force multiplier for any e-commerce business aiming for unprecedented growth and customer satisfaction.
    Featured Skill TeamViewer
    Travefy Agent
    Booking Management System
    Travel Itinerary
    Event, Travel & Hospitality Software
    Travel Planning
    Asana
    Shopify
    Ecommerce
    Gorgias
    Freshdesk
    HubSpot
    Online Chat Support
    Email Support
    Social Media Management
  • $11 hourly
    • 4.8/5
    • (20 jobs)
    Hello and welcome to my Profile! I'm Marilena, a passionate Front End Developer with a background in IT support. Skilled in HTML, CSS, JavaScript, and popular front-end frameworks, I specialize in creating visually appealing and user-friendly websites. My attention to detail, love for design, and ability to work effectively in remote teams make me a valuable asset for web development projects. With a strong dedication to delivering high-quality results, I am eager to collaborate on exciting projects and contribute to the success of your team.
    Featured Skill TeamViewer
    Data Entry
    Database
    Adobe Lightroom
    Windows Administration
    Prezi
    Video Editing
    Software Testing
    Software Debugging
    Graphic Design
    Web Development
  • $15 hourly
    • 4.2/5
    • (7 jobs)
    I am a versatile professional with expertise in HR, data entry, and administrative support. With a strong background in these areas, I excel in managing the employee life cycle, accurately inputting and managing data, and providing comprehensive administrative assistance. I have a keen eye for detail, strong organizational skills, and the ability to seamlessly transition between roles, allowing me to prioritize tasks and meet deadlines in fast-paced environments. I am committed to maintaining data integrity, ensuring compliance, and supporting organizational goals. Overall, my unique combination of skills makes me a valuable asset to any organization in need of a versatile professional who can contribute across multiple areas.
    Featured Skill TeamViewer
    Project Management
    Human Resource Management
    Administrative Support
    Digital Marketing
    Google Workspace
    Recruiting
    Online Research
    Microsoft Office
    Data Entry
  • $15 hourly
    • 4.9/5
    • (11 jobs)
    Welcome, and thank you for visiting my profile! Greetings! I'm a seasoned freelancer with a decade-long journey on Upwork, showcasing a stellar track record in customer relations, strategic engagement, and project management. My commitment to excellence is reflected in my impressive 100% job success score, a testament to my unwavering dedication to delivering top-tier service. Key Highlights: - Over 10 Years of Industry Expertise:** A decade of hands-on experience, evolving and adapting with the industry's dynamic landscape. - Business Associate & Administrative Support Specialist:** Proficient in providing comprehensive support and facilitating seamless operations. - Accomplished Project Manager:** Proven track record in orchestrating successful projects from inception to resolution. - Versatile Content Manager & Graphic Designer:** Skillful in crafting engaging content and visually appealing graphics. - Respected NFT Community Manager:** Particularly adept in community management within the NFT ecosystem, with a strong presence on Discord. - Foundation in Coding & Video Editing:** Adding versatility to my skill set with proficiency in coding and video editing. **Work Experience:** Embarking on a diverse range of roles, I've honed my adaptability and skills: • Julian Chang Fashion: Virtual Assistant/Customer Support/Accounting Services - Responsibilities: - Created invoices using Quickbooks. - Generated marketing materials (Graphics, Canva). - Executed marketing campaigns in Constant Contact. - Provided email and phone support. - Managed social media channels. - Set up Shopify websites. • Fused Hawaii: Managed customer support, moderated social media, and handled administrative tasks. • Undarmaa: Orchestrated ReAmaze setup, encompassing chatbots, template responses, and administrative duties. • Nomorerack/Choxi: Excelled as a customer service representative and back-office associate in the eCommerce space. • WineDownBox: Elevated operations as a business associate and admin support professional. • Telemarketing: Demonstrated prowess in POS outbound sales. • CaliPhotography: Wore multiple hats as a customer and administrative support associate, also proficient in photo and video editing. • Princube: Distinguished role as a client relations manager, emphasizing relationship cultivation. • Trim: Steadily managed customer success responsibilities and adeptly negotiated bills. • Scorching Papers: Navigated the realm of Discord as a skilled community manager. • Domino's Pizza: Managed virtual orders as a virtual order-taking specialist. • 411-Telus: Offered directory assistance services. • Coftea: Seamlessly integrated graphic design and social media management expertise. • Pahina Cafe and Coftea Cafe: Social Media Manager and Ads Strategist. Expertise Snapshot: I bring a multifaceted skill set, including: - Customer Support - Project Management - Graphic Design - Dropshipping and Print-on-Demand - Email, Chat, Phone, and Technical Support - Telemarketing - E-commerce Operations - Administrative Support - Social Media Management - Photo & Video Editing - Marketing (Social Media) Proficiency in Tools: Leveraging a comprehensive toolkit, including but not limited to: - Zendesk - Shopify - ReAmaze - Gorgias - Canva - Google Sheets - Trello - Five9 - InfusionSoft - LivePerson - Aweber - WooCommerce - ShipStation - Microsoft Suite - Google Docs - Discord - Slack -Constant Contact -Quickbooks ... and other tools tailored to each project's unique demands. What sets me apart is my unwavering commitment to excellence. I thrive in managing demanding workloads autonomously with a proactive approach. My ability to multitask effectively and my insatiable appetite for growth drive my success. From inception to resolution, I approach challenges with a problem-solving mindset, ensuring optimal outcomes and customer satisfaction. I am eager to contribute my expertise to your projects and pursuits. With dedication, initiative, and a penchant for delivering the utmost quality, I stand ready to elevate your vision to new heights.
    Featured Skill TeamViewer
    Following Procedures
    Multitasking
    Email Communication
    Community Management
    Project Management
    Graphic Design
    Shopify
    Customer Relationship Management
    Product Knowledge
    Customer Support
    Customer Retention
    Phone Support
    Online Chat Support
    Email Support
  • $35 hourly
    • 4.9/5
    • (16 jobs)
    I appreciate you taking the time to look at my profile. I have amassed a wealth of knowledge in grant research and writing over the past ten years. My primary areas of expertise include writing grant proposals and project reports. Please feel free to ask any more questions regarding my professional background and abilities. I'm eager to continue our conversation.
    Featured Skill TeamViewer
    Event Planning
    Fundraising
    Customer Service
    Project Management
    Proposal Writing
    Administrative Support
    Grant Writing
  • $25 hourly
    • 3.8/5
    • (21 jobs)
    Experienced multilingual professional with a background in medicine, public health, and project management, specializing in humanitarian and development contexts. With a Master's degree in Medical Sciences, I bring a strong foundation in health policy, gender equality, and refugee protection, alongside hands-on experience with UNHCR, the United Nations, and various international NGOs. My roles have involved project management, stakeholder coordination, and communications strategy, as well as conducting needs assessments, training programs, and supporting vulnerable communities. Skilled in managing sensitive issues, including sexual exploitation and abuse, I am dedicated to promoting inclusivity and safety within diverse populations. Proficient in Microsoft 365 and enterprise tools, I combine analytical acumen with a compassionate approach, striving for impactful results in complex environments. Fluent in English, French, Bulgarian, and Macedonian, with working knowledge of Spanish and Serbian, I am equipped to support and lead international teams effectively.
    Featured Skill TeamViewer
    Castilian Spanish
    Bulgarian
    Macedonian
    Medical Device User Manual
    Contract Translation
    Translation
    Nonprofit Organization
    Business Analysis
    Quebec French Dialect
    Multilingual Translation
    Macedonian to English Translation
    English to French Translation
    English to Bulgarian Translation
    Medical Writing
    SEO Writing
    Scientific Writing
    French
    Documentation
    Product Documentation
    Stata
    Data Analysis
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    Google Certified IT and Cybersecurity Professional | 6+ Years of Experience Hi, I'm Shofiqul Anwar, an experienced IT professional with over 6 years in providing comprehensive IT support. I specialize in Google Workspace administration, network management, cybersecurity, and server virtualization. I have a proven track record of solving complex technical issues, managing IT assets, and delivering high-quality support to clients globally. Here’s what I can bring to your business: Google Workspace Administration: Certified Professional with hands-on experience managing cloud services. Network and System Management: Expertise in Mikrotik routers, network troubleshooting, VPN setups, bandwidth control, and system security. Cybersecurity: Google and IBM are certified in IT Fundamentals for Cybersecurity, ensuring secure environments for your operations. Server Virtualization & Management: Skilled in managing Proxmox, Esxi, Docker, and containers for smooth and scalable deployments. Live Tech Support: Proven experience providing remote support for Windows, Mac, and Android users. Whether you need ongoing IT support, system security, or network optimization, I am committed to delivering top-tier service tailored to your needs. Let’s work together to keep your technology running smoothly!
    Featured Skill TeamViewer
    Open Source
    Proxmox VE
    Network Administration
    MikroTik RouterOS
    Google Workspace Administration
    IT Support
    Android
  • $20 hourly
    • 4.2/5
    • (50 jobs)
    As an IT Engineer and Bachelor in Business Management with over 13 years of experience, I have worked on several projects for various companies. My expertise in project management has been instrumental in delivering successful outcomes by ensuring that projects are completed within budget, on-time, and with high quality. I have a proven track record of managing complex projects with multiple stakeholders and have consistently exceeded client expectations. In addition, I possess strong communication skills, with a sense of the details and also the ability to work under pressure. I thrive in a dynamic environment and am adept at identifying and resolving challenges that arise during the project development process.
    Featured Skill TeamViewer
    Internet Marketing
    WordPress
    MySQL
    Business Development
    Adobe Photoshop
    CSS
    HTML
    Email Marketing
    Business Analysis
    WordPress e-Commerce
    B2B Marketing
    PHP
  • $15 hourly
    • 4.9/5
    • (40 jobs)
    My native language is Spanish, but I have been learning English for as long as I can remember. I have a CPE level, and therefore can comprehend and translate complex texts. I can also correctly understand and translate expressions in their context. Mi lengua materna es el Español, pero he estado aprendiendo Inglés desde que tengo memoria. Tengo un nivel avanzado de Inglés, por lo que puedo comprehender y traducir textos complejos. También puedo entender y traducir expresiones en su contexto correctamente.
    Featured Skill TeamViewer
    English to Spanish Translation
    Spanish to English Translation
  • $20 hourly
    • 5.0/5
    • (59 jobs)
    Hi, I’m Muhammad Umar Draz – a dedicated Personal Assistant and Executive Assistant with 6+ years of experience supporting CEOs, entrepreneurs, and small business owners in streamlining their work and winning back time. I started as a Virtual Assistant and went on to become a partner in two companies and took over operations in a third because when I work with someone, I go all in. I’m also proud to be the only Pakistani freelancer to secure a position at Duolingo, beating out 2.37 million applicants. What I Bring to the Table: ✅ Executive calendar management ✅ Inbox and communication handling ✅ Travel and meeting coordination ✅ CRM, bookkeeping, and project tracking ✅ Social media scheduling and website updates ✅ And... a get-things-done attitude that never takes a day off Tools I Use Daily: Google Workspace | Microsoft Office | Asana | Trello | Slack | Zoom | Calendly | GoHighLevel | Canva | ClickFunnels | ChatGPT, and more. Whether you need high-level executive support or help with day-to-day personal assistant tasks, I’m here to lighten your load, keep you organized, and help you scale without burnout. I’m proactive, detail-oriented, and available when most others aren’t. If you want a right-hand assistant who actually anticipates your needs and protects your time like it’s gold, you’ve found your guy. Let’s talk about how I can support your success. Click the “Send Message” button to get started!
    Featured Skill TeamViewer
    HighLevel
    Automation
    Leadership Skills
    Database Management
    Office 365
    Communication Skills
    Documentation
    Travel Itinerary
    CRM Software
    Online Research
    Administrative Support
    Meeting Scheduling
    Calendar Management
    Email Management
    Executive Support
  • $25 hourly
    • 4.3/5
    • (217 jobs)
    I am an energetic and enthusiastic Systems Engineer with over 10 years of professional experience, specializing in web hosting solutions, web server installation, and web hosting management. My expertise includes managing and optimizing web servers, databases, and cloud infrastructures, ensuring high performance and reliability for my clients. Here are some key services I offer: Web Hosting Solutions: I have extensive experience with various web hosting platforms such as WordPress, Joomla, CodeIgniter, and Drupal. I can set up, manage, and optimize your web hosting environment to ensure smooth and efficient operation. Web Server Installation: I am proficient in installing and configuring web servers like Nginx, Apache, and LiteSpeed. I ensure that your web server is set up correctly and optimized for performance. Web Hosting Management: I provide comprehensive web hosting management services, including server monitoring, security updates, and performance tuning. I also handle tasks such as SSL installation, DNS configuration, and database management. Cloud Solutions: I have expertise in AWS, GCP, and Digital Ocean cloud solutions. I can help you set up and manage your cloud infrastructure, ensuring scalability and reliability. Security and Optimization: I prioritize security and performance optimization for all web hosting solutions. I implement best practices to protect your website from potential threats and ensure fast loading times. Consultancy Services: I offer consultancy services to help you make informed decisions about your web hosting needs. I can provide guidance on choosing the right hosting solution, migrating to a new host, and optimizing your website for better performance. My certifications include AWS Certified Solutions Architect Associate, VMware Certified Professional 6 - Data Center Virtualization, and cPanel & WHM Proficiency Certification, among others. These certifications demonstrate my commitment to staying up-to-date with the latest technologies and best practices in the industry. I am confident that my skills and experience make me a perfect fit for your web hosting needs. I am available to start immediately and am committed to delivering high-quality services that meet your expectations. Thank you for considering. I look forward to the opportunity to work with you. Blog: systemfixes.com My Certifications : VMC on AWS Master Specialist AWS Certified Solutions Architect Associate AWS Technical Essentials Training Certification VMware Certified Professional 6 - Data Center Virtualization VMware Certified Associate 6 – Network Virtualization Microsoft Certified Solutions Associate (MCSA 2012) Microsoft Certified Systems Administrator (MCSA 2003) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Professional (MCP) EMC Information Storage Associate (EMCISA) VCE Certified Converged Infrastructure Associate Cisco UCS Troubleshooting Boot Camp (UCSTSBC) Accredited Configuration Engineer (ACE) Exam - PAN-OS 7.0 Version edX Honor Code Certificate for Introduction to Linux by Linux Foundation CloudU Certification by Rackspace Cloud University cPanel & WHM Proficiency Certification by cPanel University Backup Academy Certified Professional
    Featured Skill TeamViewer
    System Administration
    LAMP Administration
    Web Hosting
    cPanel
    Linux System Administration
    Amazon EC2
    GoDaddy
    SSL
    MySQL
    WordPress
    VMware Administration
    VMware vSphere
    Amazon Web Services
    Ubuntu
  • $28 hourly
    • 5.0/5
    • (188 jobs)
    I'm a seasoned English writer and teacher with over 15 years of experience in creating, writing, and editing content for clients of all sizes and industries. My accomplishments include creating an online IELTS writing course, planning and creating IELTS, PTE and TOEIC materials, writing dozens of blog articles and academic papers on various topics, and holding TESOL and Business Processing Language Assessor certifications. I'm reliable and efficient, so let's work together to achieve exceptional results. Review snapshots: "One of the best freelancers I've ever worked with!" "Excellent English teacher and very reliable and well liked by students" "We had a wonderful experience with Miracel! She is professional, punctual, and diligent. Will work with her again if the chance presents itself." "I have been working with her for few projects now and she delivers all the time best in her category. Highly recommended." "Miracel is very professional and on delivers great project always on time. Thanks Miracel:)" "Miracel is extremely insightful and knowledgeable in TESOL" "Miracel has delivered what she has promised. She was able to meet the strict deadline, and the quality of her work is excellent! I highly recommend her."
    Featured Skill TeamViewer
    Thinkific
    Course
    Instructional Design
    Proofreading
    Online Instruction
    English Tutoring
    Curriculum Development
    Tutoring
    Teaching English
    Lesson
    Business Writing
    Academic Writing
    English
    Article Writing
  • $50 hourly
    • 4.8/5
    • (80 jobs)
    I am a highly skilled Mobile, Full-Stack Web, and AI Developer with over 9 years of experience delivering innovative, scalable, and user-focused solutions. My diverse expertise allows me to build end-to-end systems that seamlessly integrate mobile and web technologies with cutting-edge artificial intelligence, tailored to meet complex business needs. Mobile Development Expertise: Native App Development: Proficient in Swift and Objective-C for iOS, and Kotlin and Java for Android, creating optimized and feature-rich native applications. Cross-Platform Development: Skilled in React Native and Flutter, delivering consistent and high-performance apps for both iOS and Android platforms. Backend Integration: Expert in integrating RESTful APIs, GraphQL, Firebase, and third-party services into mobile apps for real-time functionality. Advanced Features: Implemented AI-powered tools like chatbots, recommendation systems, and personalized user experiences in mobile apps. Notable Projects: Delivered 20+ mobile apps with top ratings and significant user engagement across fitness, finance, and e-commerce industries. Full-Stack Web Development Expertise: Frontend Development: Proficient in HTML5, CSS3, JavaScript (ES6+), and modern frameworks like React, Angular, and Vue.js to build responsive, user-friendly interfaces. Skilled in CSS libraries such as Tailwind CSS and Bootstrap to create visually appealing, consistent designs. Backend Development: Expertise in Node.js, Express.js, Python (Django, Flask), and PHP (Laravel) to build secure, scalable server-side applications. Experience with database management using MySQL, PostgreSQL, MongoDB, and Firebase, ensuring efficient data handling. Strong knowledge of API design and development, including RESTful services and GraphQL. DevOps & Deployment: Proficient in setting up CI/CD pipelines with Jenkins, GitHub Actions, and Bitbucket. Skilled in cloud platforms like AWS, Azure, Google Cloud, and Heroku for hosting and deployment. Experience with Docker and Kubernetes for containerization and scalable deployments. Notable Projects: Built a full-stack e-commerce platform with real-time inventory updates, secure payment gateways, and robust admin dashboards. Developed SaaS solutions with multi-tenant architectures and efficient backend systems. AI Development Expertise: Machine Learning & Deep Learning: Proficient in creating models for NLP, computer vision, and predictive analytics using frameworks like TensorFlow, PyTorch, and Scikit-learn. Natural Language Processing (NLP): Expertise in building AI-powered tools such as chatbots, sentiment analysis, and language modeling using tools like Hugging Face and spaCy. Computer Vision: Skilled in developing applications for object detection, facial recognition, and image classification using OpenCV and YOLO. AI-Powered Applications: Integrated AI into mobile and web platforms, including recommendation engines, predictive models, and real-time analytics. Model Deployment: Experience deploying ML models to production environments using TensorFlow Serving, Docker, and cloud platforms like AWS SageMaker. Notable Projects: Built an AI-powered financial assistant that automates expense tracking and provides actionable insights. Designed a computer vision-based quality control system for a manufacturing client. General Skills Across All Domains: Proficient in Git for version control, ensuring smooth collaboration and efficient code management. Experienced in Agile and Scrum methodologies for project management and on-time delivery. Strong focus on performance optimization, accessibility, and cross-platform compatibility. Skilled in integrating analytics tools (Google Analytics, Firebase Analytics, Mixpanel) for data-driven decision-making. Why Work With Me?: Combining my expertise in mobile, web, and AI development, I offer a unique, full-spectrum approach to solving your digital challenges. From building feature-rich mobile apps to designing scalable web platforms and integrating intelligent AI-driven solutions, I am committed to delivering high-performance, innovative, and impactful results that drive business growth. Let’s collaborate to bring your vision to life with seamless, intelligent, and user-focused technology!
    Featured Skill TeamViewer
    Amazon Web Services
    Laravel
    MERN Stack
    MEAN Stack
    PyTorch
    TensorFlow
    Machine Learning
    SwiftUI
    Python
    React Native
    Swift
    Objective-C
    Kotlin
    Java
    Flutter
  • $10 hourly
    • 4.5/5
    • (3 jobs)
    I am a reliable and dedicated freelancer. Expert in Administrative Support, Data Entry, Customer support, Web Research, and an efficient Virtual Assistant. Over 5 years of professional experience managing projects and handling customers on the phone, email, and instant messaging. Online research is what I do professionally on a regular basis and as a passion. I'm a quick learner and have experience in MS Excel, WordPress, Coreldraw, MS Office, Siebel CRM, Zendesk and a variety of other applications. I quickly learn/understand your organization's Application. Upon accepting a project, I guarantee to accomplish all requirements. I am always committed to meet deadlines and leave clients completely satisfied. Expert in Data Entry, Power BI, SQL Web Research, customer support, Admin Support, and an efficient VA. My time zone is GMT+1, So I can comfortably work within GMT time zone and outside my time zone. Hire Me. I look forward to working with you.
    Featured Skill TeamViewer
    Administrative Support
    Project Management
    Customer Service
    Customer Relationship Management
    Email Communication
    Online Research
    Data Entry
    Social Media Management
    Online Chat Support
    Phone Support
    Microsoft Office
    Communications
    Zendesk
  • $20 hourly
    • 5.0/5
    • (28 jobs)
    I started my career as a freelance by translating small texts and blogs. Then I embarked on a translation course. Once I specialized in translation and localization, I started working for larger companies in charge of translating entire websites, including many e-commerce websites. I have a solid command of Italian and English, with an understanding of grammar rules and vocabulary of correct sentence structure. Clients rave about my ability to translate accurately and efficiently. Furthermore, I love working with people, traveling and discovering new places and cultures. I am friendly, and administration and logistics-oriented. I like to develop a good rapport with everyone I interact with and I have excellent problem-solving skills. Thank you for your time, Serena
    Featured Skill TeamViewer
    Adobe Premiere Pro
    English to Italian Translation
    Marketing
    General Transcription
    SAP
    Kajabi
    Online Chat Support
    Email & Newsletter
    Shopify
    Customer Service
    Asana
    Markup
    Social Media Content
    WordPress
  • $39 hourly
    • 4.7/5
    • (15 jobs)
    I am an accomplished Fintech Manager with 5+ years of experience and with a proven track record of success in managing complex payment processing projects from conception to implementation. I possess a deep understanding of fintech, cryptocurrencies, and connections with banks/ payment providers and acquirers, making me a valuable asset in the ever-evolving payments landscape. My expertise lies in leveraging agile frameworks, including SCRUM and Kanban, to drive efficient and effective project execution. In my previous role as a Payment Solutions Manager, I played a pivotal role in spearheading the development and implementation of a new payment processing platform for a leading crypto financial institution. Additionally, I possess extensive experience in managing and maintaining existing high-risk payment processing systems, ensuring compliance with regulatory and industry requirements. Core Competencies: Payment Solutions Management Agile Frameworks (SCRUM, Kanban) Fintech Cryptocurrencies Financial Analysis High-Risk Processing Risk Management Regulatory Compliance Bank Account Opening Procedures Proficiency in Software: Asana Jira Confluence Google Workspace Figma Sketch Availability: I am available for both full-time and part-time projects.
    Featured Skill TeamViewer
    Research & Strategy
    Project Risk Management
    English
    CRM Software
    Technical Documentation
    Business Process Model & Notation
    Polish
    Project Management Office
    Ukrainian
    Russian
    Project Management
  • $25 hourly
    • 4.6/5
    • (4 jobs)
    I am a seasoned accountant who can help your business get organized with financial data and understand what they mean. I have experience with accounting software such as Xero, MYOB, and Quickbooks. I can prepare financial reports to better understand your business operations. I can help you improve your business flow when recording your data. I will make sure that your books are organized and easy to understand.
    Featured Skill TeamViewer
    Accounting Principles & Practices
    Bookkeeping
    Xero
    MYOB Administration
    Financial Audit
    Intuit QuickBooks
    Tax Return
    Tax Preparation
  • $22 hourly
    • 4.7/5
    • (36 jobs)
    Professional Experience: With 15 years of experience in customer handling across various domains including customer service and technical support, I have honed my skills in managing phone, email, and chat communication effectively. My background in the BPO industry has equipped me with extensive fluency in spoken and written English, ensuring clear and accurate communication. In addition to my customer service experience, I am a seasoned photographer and editor with expertise in using the Fujifilm XT30 camera. I have a strong background in creating custom presets and LUTs, and I have dedicated nearly a year to real estate photography. My experience includes working closely with real estate agents and companies in the United States, delivering high-quality visual content through meticulous editing. 📷 Photography Specialties: 💯 Real Estate Photography: ✔️ Color Correction: Expert in adjusting and enhancing colors to achieve natural and vibrant tones. ✔️ Blue Sky Replacement: Skilled in replacing overcast or dull skies with clear, blue skies to improve the overall appeal of exterior shots. ✔️ HDR Editing: Proficient in HDR techniques, ensuring balanced exposure in images, particularly in challenging areas like windows and dark spaces. ✔️ Object Removal: Capable of removing unwanted objects to create clean and professional images. ✔️ Property Lines: Experienced in accurately adding or adjusting property lines to define boundaries in real estate photos. ✔️ Noise Removal: Adept at reducing or eliminating noise to produce crisp and clear images. ✔️Creative Editing: Proficient in developing custom presets and LUTs to enhance the aesthetic appeal of photos. ✔️ Technical Proficiency: Skilled in using advanced photography tools and software for seamless editing and post-production work. 🤵🏻 Customer Service & Technical Support Specialties: ✔️ Microsoft Applications: Proficient in Word, Excel, and PowerPoint. ✔️ Networking: Advanced skills in networking. ✔️ Communication: Excellent in both written and spoken English; skilled live chat operator. ✔️ Leadership: Experienced in planning, execution, management, and supervision. ✔️ Adaptability: Flexible and adaptable to any required environment. ✔️ Team Collaboration: Cooperative and able to work effectively in multidisciplinary teams. ✔️ Resilience: Ability to work under tremendous pressure with excellent time management. ✔️ Proactivity: Proactive nature with a readiness to take actions to influence events. ✔️ Decision-Making: Competent in making decisions in emergency scenarios. Goal 💯💯💯 My goal is to build long-term relationships with clients by consistently delivering exceptional creative services and ensuring quality results at a reasonable price. I am committed to putting forth my best effort in every project, aiming for unparalleled output that meets and exceeds client expectations.
    Featured Skill TeamViewer
    TikTok
    Instagram
    Adobe Premiere Pro
    Video Editing Software
    Microsoft Excel
    Customer Satisfaction
    Technical Support
    Data Analysis
    Video Editing
    Customer Support
    Videography
    Photography
    Customer Service
    Online Chat Support
  • $40 hourly
    • 5.0/5
    • (62 jobs)
    Mohammed is a computer engineer. I'm graduated from the faculty of engineering, department of computer engineering in Islamic university with an excellent with honor general grade. I worked in my university as teacher assistance for 4 years. I have a good experience in Artificial Intelligence, Machine Learning, Deep Learning in Python and android development. Finally, I commit to do a great job while respecting deadlines.
    Featured Skill TeamViewer
    Mobile App Development
    React
    Android SDK
    Reverse Engineering
    Android App Development
    Hybrid App Development
    Smartphone
    Java
    Python
    TensorFlow
    Natural Language Processing
    Keras
    Natural Language Generation
    Convolutional Neural Network
    Deep Neural Network
  • $10 hourly
    • 4.2/5
    • (98 jobs)
    With more than 5 years of experience, I have developed wide range of technology and call-handling experience. Looking for a DIVA who’s passionate and reliable when it comes to work? That’s me! I HAVE EXPERIENCED WITH THE FOLLOWING SOFTWARES: * Dentrix * OpenDental * EagleSoft * Carestack New Softwares? I'm sure I can quickly learn and adapt! Let's talk!
    Featured Skill TeamViewer
    Social Media Marketing
    Online Chat Support
    Email Support
    Lead Generation
    Administrative Support
    Product Listings
    Data Entry
    Email Communication
  • $15 hourly
    • 5.0/5
    • (28 jobs)
    Expert in Data Modeling, Data Analysis, Data Visualization, Google Analytics GA4 and Google Ads. * Data Analysis - I use Python, SQL to clean, wrangle, Analyze, and interpret data. * Data Visualization - using Tableau, Power BI, Looker Studio, Seaborn, and Matplotlib. * Machine Learning - using Python, Linear Regression, Logistic regression, K Means clustering, Decision trees, XGBoost, Random forests, and other modeling algorithms. * Google Analytics GA4 - integration of Google Analytics into your Website (using Google Tag Manager) and App (using Firebase SDK). Creation of reports and Dashboards to monitor and optimize your analytics data. Make data-driven decisions. Troubleshoot Google Analytics integration issues. I work hard, I work smart, I pay great attention to details, and I provide excellent service. I have over 4 years of experience and have worked on many projects. Upon accepting a project, I guarantee to accomplish all requirements. I'm committed to meeting deadlines and leaving clients completely satisfied. I look forward to working with you.
    Featured Skill TeamViewer
    Microsoft Power BI Data Visualization
    SQL
    Data Modeling
    Machine Learning Algorithm
    Machine Learning
    Data Visualization
    Microsoft Power BI
    Predictive Modeling
    Tableau
    Data Science
    Python
    Data Analytics
    Data Analysis
    Digital Marketing
    Google Ads
  • $25 hourly
    • 4.8/5
    • (24,995 jobs)
    I'm a graphic designer based in Miami, with more than twenty years of professional experience, including over 50,000 design projects completed for over 25,000 satisfied clients to date. I specialize in enhancing marketing and branding efforts through innovative design. What I offer: –100% originality –High-quality designs –Affordable prices –Quick turnaround times Versatile in: –Logo design –Illustration –Web Design –Packaging –Print Design I offer customized, original and high-quality design services at affordable prices. I promise quick turnaround times, great customer service! thenetmen netmen netmencorp tnmc
    Featured Skill TeamViewer
    Branding
    Cartoon Art
    Drawing
    CSS
    Advertising
    Display Ad
    Print Advertising
    Illustration
    Graphic Design
    Label & Packaging Design
    Infographic
    Adobe Photoshop
    Adobe Illustrator
    Web Design
    Logo Design
  • $70 hourly
    • 5.0/5
    • (88 jobs)
    ITIL Certified IT Professional | Azure & M365 Specialist | Cloud & Security Solutions Expert With over 14 years of experience in IT operations, cloud infrastructure, and security, I specialize in delivering end-to-end solutions on Azure and Microsoft 365 platforms. My expertise spans across designing, building, and optimizing IT environments with a strong emphasis on cloud security, virtualization, disaster recovery, and business continuity. Core Competencies & Technical Expertise: Azure Cloud Infrastructure: Extensive experience in designing and managing scalable Azure IaaS, PaaS, and SaaS solutions, including Azure Virtual Machines, Azure Active Directory (AAD), Azure Networking, and Azure Storage. I’ve successfully executed Azure migrations and cloud optimizations, ensuring cost-effective, secure, and high-performance environments for enterprises. Microsoft 365 Administration: Advanced proficiency in the Microsoft 365 ecosystem, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Intune. I manage seamless tenant migrations, integrations, and ongoing administration, ensuring optimal functionality and performance across Microsoft 365 services. Microsoft 365 Security & Compliance: Expertise in securing Microsoft 365 environments using tools like Defender for Office 365, Microsoft Defender for Endpoint, and Advanced Threat Protection (ATP). I design and implement robust security measures, including Data Loss Prevention (DLP), Multi-Factor Authentication (MFA), Conditional Access, and Endpoint Security to safeguard against cyber threats. Microsoft Defender XDR (Extended Detection and Response): In-depth knowledge of Defender XDR for comprehensive threat detection and response across Microsoft 365 and Azure environments. I specialize in configuring Defender for Identity, Defender for Office 365, and Defender for Endpoint to deliver enterprise-grade protection against advanced threats and breaches. My approach ensures proactive threat hunting and incident response, reducing potential vulnerabilities. Hybrid Cloud Solutions: Extensive experience in integrating on-premises environments with Azure cloud services, leveraging Azure AD Connect and Active Directory Federation Services (ADFS) for secure hybrid identity management. This ensures seamless access to both cloud and on-premise resources, enhancing flexibility and security. Azure Security & Compliance: Proficient in configuring Azure Security Center, Azure Sentinel, and Azure Policy to ensure secure and compliant cloud environments. I implement best practices for securing cloud infrastructures, managing Identity & Access Management (IAM), and mitigating risks associated with cloud computing. Disaster Recovery & Business Continuity: Expertise in implementing Azure Site Recovery and Azure Backup to build reliable disaster recovery and business continuity strategies, ensuring data protection, minimal downtime, and rapid recovery in case of system failures. Cloud Optimization & Cost Management: Skilled in Azure cost management and optimization techniques, ensuring that clients maximize the value of their cloud investments while maintaining security and compliance. My approach includes monitoring usage, right-sizing resources, and utilizing Azure Reserved Instances to reduce cloud expenditure. Why Work With Me? Azure & Microsoft 365 Expertise: I bring a deep understanding of Azure cloud solutions and Microsoft 365 administration, focusing on both operational efficiency and security, ensuring that your cloud environments are not only optimized but protected from evolving threats. Security-Focused Approach: With a strong focus on cloud and endpoint security, including Microsoft Defender XDR capabilities, I offer comprehensive protection across your Azure and Microsoft 365 environments, reducing risks and ensuring compliance with industry standards. End-to-End Solutions: From cloud infrastructure design to disaster recovery and security, I offer complete solutions tailored to your organization’s needs, ensuring a robust and secure digital transformation journey. If you're looking for a highly skilled professional to enhance your Azure infrastructure, secure your Microsoft 365 environment, or implement advanced security measures like Defender XDR, I can help you achieve your goals and ensure the smooth operation of your IT systems.
    Featured Skill TeamViewer
    PaaS
    IaaS
    SaaS
    Cloud Migration
    Cloud Security
    Microsoft Azure Administration
    Email Communication
    Mobile Device Management
    Email Security
    Microsoft Endpoint Manager
    Autopilot
    Google Workspace Administration
    Cloud Engineering
    Server Virtualization
    VPN
  • $13 hourly
    • 4.9/5
    • (19 jobs)
    Hello there.✨ IT and Customer support specialist with more than 20 years of experience in the field. I am a very easygoing person, however, I care a lot about perfection in projects and take my work seriously. 🟢 I will:🎯 🟢Manage and maintain consistency of software configurations for the Citrix & VMWare environments. 🟢Manage VOIP phone users, hunt groups, shortcodes, incoming call routes, time profiles, and auto attendants. 🟢Manage the PC refresh program transferring all user data remotely and installing required software applications. 🟢Work with domains and network protocols such as TCP/IP, DHCP, and SNMP. 🟢Analyze, diagnose and resolve problems on hardware, software, OS, applications, and devices. 🟢Interface with in-house customer service and user setup personnel to determine solutions. 🟢Implement and maintain DHCP, GPOs, file permissions, and shares. Install and troubleshot Citrix XenApp on remote machines. 🟢Resolve issues or escalate them to the appropriate team for resolution. 🟢Prioritize each call, and escalate calls based on service level. 🟢Make changes to domain registration DNS for various applications such as google apps. 🟢Analyze end-user VPN and Internet access connections to provide secure access to the network resources. 🟢Assist users with MFG/Pro password resets, and clearing print jobs, configure VPN client software. 🟢Provide worldwide support to users as it pertains to accounts, query setup, and understanding of query results. 🟢Ghost for converting hard drive content to a virtual disk format such as VMware's VMDK file. 🟢Assist in blackberry account management; create & modify new accounts, and troubleshoot various issues if necessary. 🟢Respond to questions from callers and identify problem locations, document case details, and troubleshoot within the company guidelines. 🟢Develop a system for tracking loaner laptops and procedures for automatic re-imaging of return equipment. 🟢Provide installation, configuration, and troubleshooting of various software and web-based applications on laptops and desktops. 🟢Provide support for remote employees and general troubleshooting/resolution and perform limited system engineer duties including PC and server configuration 🟢Handle operating system issues, TCP/IP, installs, upgrades and troubleshooting. 🟢Assist in the design, implementation, and support of all TCP/IP and satellite network connections. 🟢Provide customer support for agency information systems and operate office equipment in a stand- alone, network, and mainframe environment.
    Featured Skill TeamViewer
    WHMCS Development
    Microsoft Server
    Antivirus & Security Software
    Helpdesk
    Windows Administration
    Desktop Support
    Network Administration
    Hardware Troubleshooting
    Linux
    Email Support
    Troubleshooting
    Technical Support
  • $75 hourly
    • 4.5/5
    • (55 jobs)
    With over 8 years of hands-on experience as a Desktop Support Technician, I specialize in delivering top-notch Help Desk Support and System Administration. My commitment extends beyond just technical expertise—I thrive on utilizing every available medium to provide seamless support. My ultimate goal is not just to resolve issues but to ensure that clients experience genuine relief knowing their challenges are in capable hands.
    Featured Skill TeamViewer
    Configuration Management
    Product Knowledge
    Microsoft Teams
    Mac OS X Administration
    Microsoft Endpoint Manager
    Troubleshooting
    IT Management
    Desktop Application
    Information Technology
    System Deployment
    Desktop Support
    Technical Support
    Office 365
    System Administration
    Microsoft Windows
  • $20 hourly
    • 4.9/5
    • (9 jobs)
    With a robust background in real estate, business development, and sales, I bring a wealth of experience and passion to every project I undertake. Here's a glimpse into my expertise: Real Estate Expertise: I have successfully recruited, trained, and managed large teams within the real estate sector. My hands-on experience spans various aspects of the industry, from property acquisition to client relationship management. I excel in identifying lucrative opportunities, closing deals, and ensuring client satisfaction. Business Development: I am adept at driving business growth through strategic planning and execution. My approach involves identifying market trends, forging strong partnerships, and implementing innovative solutions to boost revenue and market presence. My goal is to help businesses achieve their full potential by unlocking new opportunities and optimizing existing processes. Sales Development: With a proven track record in high-level appointment setting and high-ticket sales, I am passionate about sales and dedicated to achieving exceptional results. I have honed my skills in cold calling, lead generation, and closing deals. My ability to connect with clients, understand their needs, and present compelling solutions has consistently driven success in various sales campaigns. Management Skills: My management experience includes leading and motivating large teams to exceed targets and deliver outstanding performance. I believe in fostering a collaborative and empowering work environment, where each team member is encouraged to develop their skills and contribute to the overall success. My leadership style is characterized by clear communication, strategic delegation, and a focus on continuous improvement. If you're looking for a dedicated professional with a passion for real estate, sales, and business development, let's connect! I am excited to bring my skills and enthusiasm to your next project and help you achieve your goals. Let's make great things happen together!
    Featured Skill TeamViewer
    Customer Relationship Management
    Team Building
    Email Support
    High-Ticket Closing
    Communications
    Answered Ticket
    Customer Service
    Hospitality & Tourism
    Executive Support
    Time Management
    Customer Satisfaction
    Health & Wellness
    B2B Marketing
    Sales
    Lead Generation
    Customer Retention
    Sales Management
  • $22 hourly
    • 4.6/5
    • (142 jobs)
    A highly skilled and proficient Full Stack Developer with over 10 years of professional experience in designing and creating responsive and adaptive web applications. Experienced in leveraging HTML, CSS, PHP, and JavaScript programming languages to drive design, build, test and deployment efforts for custom website solutions. Results-driven individual contributor with a successful track record in exceeding expectations for web development initiatives. • Over 8 years of experience in open sources like Drupal, WordPress etc. • Experience building applications using Frameworks like Laravel, Codeigniter & Yii2. Have knowledge of Symfony as well. • Expertise in developing web pages using HTML5, CSS3, SASS, LESS, ES6, jQuery, AJAX, JSON and XML. • Expertise in creating user validation forms and using the RESTful services to send the data to the server. • Good knowledge on AWS Cloud formation templates and configured SQS service using API. • Third Party Integration : Twillio, PayPal, Authorize.net, Amazon ( Payments, S3 ), UPS, USPS • Databases: MySQL, PostgreSQL, MongoDB • Version Control Systems: GIT, Bitbucket and SVN • Other Tools: Redis, MemCached • Operating Systems : Windows, Linux I've also worked on CRM and ERP solutions like Sugar CRM and integrating it with OpenBravo. My motto is to do everything sincerely, to the best of my ability achieve achieve total client satisfaction and be one of the Top developer on Upwork!
    Featured Skill TeamViewer
    JSON API
    PayPal Integration
    CakePHP
    CodeIgniter
    Shopify Templates
    Software Architecture & Design
    HTML5
    WordPress
    Drupal
    PHP
    Joomla
    MySQL
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