Hire the Best Kayako Specialists

Need a dependable Virtual Assistant who can provide excellent customer support, conduct accurate internet research, and keep your business organized? You're in the right place. With a 100% Job Success Score on Upwork, I deliver reliable, high-quality work, meet deadlines, and prioritize clear communication and client satisfaction. I help businesses save time by providing professional administrative and customer support services, including: • Virtual Assistance • Email & Chat Support • Data Entry & Record Management • Internet Research • CRM Management • Calendar Management • Travel Planning • Order Processing • Administrative Support I'm experienced with Google Workspace, Microsoft Office, Excel, Google Sheets, Canva, HubSpot, Zoho CRM, Zendesk, Trello, Slack, Microsoft Teams, Zoom, and Calendly. I am organized, detail-oriented, proactive, and committed to delivering accurate work that helps businesses run efficiently. If you're looking for a reliable Virtual Assistant who communicates professionally, takes initiative, and consistently delivers quality results, I'd love to support your business. Let's connect.

Need accurate English, French, Swahili or Lingala translation? I deliver natural, culturally accurate and professional translations with fast turnaround. I help businesses and organizations communicate clearly across languages with accurate, culturally adapted translations and high-quality editing. Fluent in English, French, Swahili and Lingala, I ensure your message is not just translated—but understood, natural, and impactful for your target audience. I work with business documents, websites, marketing content, and academic materials. What I Can Do for You: Translation (EN–FR–SW-LN): Clear, natural, and culturally accurate translations Proofreading & Editing: Polished content with improved grammar, clarity, and tone Why Clients Choose Me: 100% Job Success & Rising Talent — proven quality and reliability Culturally Accurate Work — I translate meaning, not just words Detail-Oriented & Efficient — clean, consistent, on-time delivery Professional Communication — smooth collaboration and clear updates If you’re looking for accurate, reliable, and culturally aware translation or editing, I’d be happy to support your project.

I am a multilingual translator, localization specialist, voice-over artist, and East Africa business support consultant with experience helping NGOs, companies, researchers, tourists, and individuals successfully operate across the region. Language Services • Translation and Localization • MTPE (Machine Translation Post-Editing) • Proofreading and Editing • Transcription and Subtitling • Linguistic Quality Assurance (LQA) • Content Writing and Adaptation • Voice Over and Dubbing I support projects in African and rare languages, including Swahili, Kinyarwanda, Lingala, Chichewa, Hausa, Yoruba, Fulah, Somali, Tongan, Samoan, and other underrepresented languages through trusted language networks. Business, Travel & Relocation Support in East Africa I assist NGOs, companies, investors, expatriates, tourists, and individuals with: • House and apartment rental searches • Hotel and accommodation bookings • Office space identification and setup support • Relocation assistance for international staff and consultants • Business registration guidance • Business licences and permit application support • Local partner and service provider identification • Logistics and travel coordination • Airport pickup and local transportation arrangements • East Africa market entry support • Event and meeting coordination Tourism & Travel Support I help visitors discover the best destinations across East Africa, including: • Safari planning and coordination • National parks and wildlife experiences • Cultural and heritage tourism • Mountain trekking and adventure tourism • Beach holidays and island destinations • Business and conference travel arrangements I provide practical support for travel throughout Tanzania, Kenya, Uganda, Rwanda, and other East African countries. Why Work With Me? • Extensive experience working with NGOs, development partners, and international organizations • Strong knowledge of East African business and regulatory environments • Reliable communication and fast turnaround • Professional, confidential, and client-focused service • High-quality deliverables tailored to local contexts Whether you need language services, relocation assistance, tourism support, business setup guidance, or local market expertise, I am committed to helping you achieve your goals efficiently and professionally. Let's discuss how I can support your project in East Africa.

I am an experienced administrative professional dedicated to providing support and ensuring the smooth functioning of office operations. My expertise lies in efficiently managing administrative tasks, supporting executives, and fostering positive relationships with colleagues and clients. Top Skills: Organization: Proficient in managing calendars, scheduling appointments, and maintaining meticulous records to streamline workflow and enhance productivity. Communication: Strong verbal and written communication skills, enabling clear and effective correspondence with internal and external stakeholders, including clients in sensitive or confidential settings. Time Management: Skilled in prioritizing tasks, meeting deadlines, and multitasking to ensure all responsibilities are handled promptly and effectively. Attention to Detail: Keen eye for detail when proofreading documents, preparing reports, and handling administrative tasks to ensure accuracy and precision. Technology Proficiency: Proficient in utilizing office software such as Microsoft Office Suite, ClickUp, SimplePractice (practice management and EHR software), and Nextiva (business phone/VoIP systems), with experience using Figma and Adobe, and adept at learning new digital tools to enhance efficiency and effectiveness. Experiences: Healthcare Office Administration: Served as Office Administrator for a mental health counseling practice, managing client scheduling and intake coordination through SimplePractice, overseeing phone operations through Nextiva, conducting comprehensive research to support practice operations and initiatives, and supporting marketing initiatives including promotional materials and outreach. Executive Support: Provided comprehensive administrative support to executives, including calendar management, travel arrangements, and meeting coordination. Office Management: Managed office supplies, equipment maintenance, and vendor relationships to ensure a well-equipped and functional work environment. Customer Service: Demonstrated dedication to delivering exceptional customer service, addressing inquiries promptly, and resolving issues with professionalism and courtesy. Project Assistance: Assisted with project management tasks, such as research, data analysis, and documentation, contributing to successful project outcomes. Interests: Professional Development: I am passionate about continuous learning and professional development, staying updated on industry trends and best practices to enhance my skills and contribute effectively to the organization. Team Collaboration: I thrive in collaborative environments and enjoy working closely with colleagues to achieve common goals and drive success. Independent Work: I also thrive working independently, managing my own workload and priorities with minimal oversight while still delivering consistent, reliable results. Organization and Efficiency: I am fascinated by organizational systems and enjoy finding innovative ways to improve efficiency and streamline processes within the workplace. In summary, I excel in providing comprehensive administrative support, leveraging strong organizational, communication, and time management skills. With a proactive approach and dedication to excellence, I am committed to contributing positively to any administrative team and helping to achieve organizational goals.

Your business shouldn’t rely on you manually holding everything together. If your backend feels disorganized, your workflows are clunky, your CRM is underutilized, or your operations are taking more time than they should, I help fix that. Hi, I’m Faith — an Administrative & Tech Virtual Assistant who helps service-based businesses streamline their operations, automate repetitive tasks, and build systems that actually support growth. I primarily support coaches, wedding professionals, makeup artists, consultants, OBMs, systems strategists, creatives, and other service providers, but I also work with product-based businesses that need cleaner systems and smoother operations. Whether you need a full CRM setup, workflow automation, project management organization, or ongoing tech and administrative support, I help turn scattered processes into structured systems that save time and reduce overwhelm. HERE’S HOW I CAN SUPPORT YOU: * CRM Setup & Optimization Complete setup, cleanup, and optimization of platforms like HoneyBook, Dubsado, 17hats, GoHighLevel, and Plan Ease. * Workflow & Automation Setup Building automated workflows for inquiries, onboarding, follow-ups, contracts, invoicing, client communication, and project management. * Tech VA & Operations Support Calendar management, inbox management, research, website updates, data entry, scheduling, light graphic design, systems maintenance, and backend operational support. * Website & Email Marketing Support WordPress, Squarespace, Wix, ActiveCampaign, MailerLite, and other business tools that keep your operations running smoothly. TOOLS I WORK WITH: HoneyBook | Dubsado | ActiveCampaign | MailerLite | WordPress | Squarespace | Wix | GoHighLevel | 17hats | Plan Ease | Trello | ClickUp | Slack | Calendly | Acuity | Google Workspace | Microsoft Office Suite | Partnero | Booqable | Halaxy | Moxie | Canva WHAT CLIENTS APPRECIATE ABOUT WORKING WITH ME: - I don’t just complete tasks — I look for ways to improve workflows and make your business run more efficiently. - I learn tools quickly and adapt easily to the way your business operates. - I communicate clearly, stay organized, and pay close attention to detail. - I genuinely care about making your day-to-day work easier and less stressful. One client described working with me this way: “Faith is AMAZING!! I can't say enough good things about her. Her knowledge of systems and automation is flawless. She works fast and finishes on time. She is also very patient and has a great work ethic. If you're lucky enough to work with her, you will be taken care of. We will continue to hire her!” If you’re looking for someone who can combine administrative support, systems thinking, automation, and tech expertise to help your business run more smoothly, I’d love to work with you. Send me a message or invite me to your project.

Hi! I’m a reliable Virtual Assistant based in Tanzania, offering professional online support to help your business grow. I provide: ✅ Virtual Assistance (emails, scheduling, research, data entry) ✅ Social Media Management (content scheduling, engagement, growth strategies) ✅ App & Website Testing (usability, feedback, bug reports) ✅ AI Training Support - AI Trainer (data labeling, text review, quality checks) I am detail oriented, organized, and committed to delivering high-quality results on time. Let’s work together