Welcome to my profile.
A passionate freelancer with a number of skills is here for your assistance. I am prudent to claim that there is no compromise on quality. I am dealing all kind of writings including copy writings, academic writings, legal writings, technical writings, and research writings etc. I also deal followings ones:
✅ Data Analysis
✅ SEO Expert
✅ Internet Researching
✅ Designing Informative and Persuasive Presentations
✅ Project Management
✅ Data Visualization & Infographics
✅ Documentations
✅ Process Automation & Restructuring
Working as a Research Analyst & instructor at an international educational institute. for more than 3 years, I have also attained some exceptional expertise on tools like:
✅ MS Office (MS Excel, MS PowerPoint, MS Word, MS Visio)
✅ Google Docs, Sheets and Slides
✅ Prezi and Adobe PDF
✅ Adobe Illustrator
✅ Abode Photoshop
✅ Databases (Oracle, MySQL, PL/SQL, MS Access)
DATA ENTRY, WEB RESEARCH, LEAD GENERATION, AND VIRTUAL ASSISTANCE
Do you need a fast and effective Data Entry, Web Research or Lead Generation services for your business? I can provide more than that!
What separates me from most of the freelancers on Upwork?
✔️ Extremely fast, efficient, meticulous, hard worker
✔️ Excellent communication skills
✔️ 5+ years of Upwork experience
✔️ Excellent feedback from clients
✔️ Top Rated Plus and Verified freelancer
✔️ Resourceful, Tech-Savvy
✔️ Driven by success, honest and always on point
✔️ Going beyond client satisfaction
✔️ Quick learner
✔️ Fast project turnaround time
✔️ Can overcome any obstacles
CUSTOMER SUPPORT, CHAT SUPPORT, TECHNICAL SUPPORT, ORDER PROCESSING, AND E-COMMERACE MANAGEMENT
✅ Experienced in using different kinds of CRM applications, Oracle SCM, Softphone, Siebel, Legacy Systems, Sales Tools, POS, Monitoring Tools, Business Objects reporting, ServiceNow IT Service Management, SAP for production, sales, inventory and analysis, etc. - Highly knowledgeable in troubleshooting and supporting various issues in Microsoft Operating Systems, familiar and can also use MAC OS
✅ Can guide various customers through chat, email, phone, remote desktop and hands on troubleshooting and using MS Office Applications.
✅ Highly knowledgeable in troubleshooting Desktop and Laptop Hardware and Software Computer issues.
✅ Can do different types of admin and office works
✅ Experienced in managing incidents and generating different kinds of reports that needs to be organized and liaised to the global/local customers/management team.
✅ Key contributor to increase sales and profit and experienced customer service provider for a technical environment and Semi- conductor industry.
✅ Can handle multiple tasks and can work under pressure with good judgment in prioritization and handling difficult customers while maintaining the best customer experience.
✅ Played key role in providing high level of escalations to ensure total customer satisfaction
✅ Results and service oriented, dependable and can easily adjust in fast-paced environments.
✅ Can work in rotating shifts.
✅ Team player committed to excellence but can work independently or with minimum supervision.
I am:
➡️ Reliable
➡️ Accountable
➡️ Responsible
➡️ Legitimate
➡️ Trustworthy
➡️ Think Out of The Box!
➡️ Native English
➡️ Degree (Multimedia University)
💻 Area of Expertise 💻
✅ Executive Assistant
✅ Virtual Assistant
✅ Customer Service
✅ Business Development
✅ Real Estate
✅ Project Management Support
✅ e-Commerce
✅ Shopify
✅ Product Research
✅ Amazon
✅ Woocommerce
✅ Supplier Management
✅ Admin Support
✅ Back Office Management
✅ SMM
✅ Data Entry
✅ E-mail Handling
✅ Copywriting
✅ Blog Writing
✅ Article Writing
✅ Web Content
✅ Blog Posting
✅ Research & Development
✅ Photo Editing
💻 Skills & Expertise 💻
✅ Zendesk
✅ Reamaze
✅ Pure Chat
✅ Gorgias
✅ Zoho
✅ Hubspot
✅ Freshdesk
✅ G-Suite
✅ Google Docs
✅ Google Spreadsheet
✅ Powerpoint
✅ Salesforce
✅ Canva
✅ Photoshop
SOCIAL MEDIA PRO-GURU
master the following:
- Facebook Ads
- Facebook Reporting
- Facebook Pixel Custom Events
- Facebook Pixel Tracking
- Facebook Pixel Analytics
- Google Search Ads
- Google Shopping Ads
- Google Merchant
- Google Analytics
- Google Search Console
- Bing Search Ads
- Shopify and many more
A little bit about me: I am a digital marketer with a passion for advertising, data and running crazy experiments. I help e-commerce brands with their paid media buying campaigns, from initial concepts to creatives, from product testing to scaling the business to new heights.
Kayako
Business with 10-99 Employees
Digital Marketing
Customer Support
Salesforce
Online Chat Support
Writing
Order Processing
Technical Support
Zendesk
eCommerce
Ticketing System
Customer Service
Social Media Marketing
Graphic Design
Data Entry
