Hire the Best Customer Support Freelancers
in Germany

Meine Arbeit holt dich aus dem Content-Struggle heraus. Marius hier. Ich übernehme Content, Technik & Backoffice. Damit Coaches, Creators & Online-Unternehmer ihren Kopf frei haben. Für das, was zählt. Ihre Vision. Du möchtest deinen Kopf frei haben? Und dein Business weiter voranbringen? Da komme ich ins Spiel. Meine Superpower ist: – Podcast-Editing & Video-Cutting – Text & Copywriting – Virtuelle Assistenz & Backoffice Können das meine Kunden nicht selber machen? Klar geht das. Oder? Aus einer möglichen 20-Stunden-Woche wird eine 40-Stunden-Woche, weil sie im Aufgaben-Strudel festhängen. Viele meiner Kunden geben Aufgaben ab und gewinnen Zeit zurück. Für Content, Kunden oder Freizeit. Wieso sollte ein Freelancer mit seinem Bauchladen der Richtige für mich sein? Nur eine Dienstleistung zu haben, ist verschwendetes Talent. Online-Business ist schnelllebig. Kunden erwarten Qualität. Da ist es Gold wert, wenn einer Technik, Text & Content im Griff hat. Ein Skill? Reicht heute nicht mehr. „Ich mach das lieber alleine oder mit der KI, weil es doch teuer ist.“ Verstehe ich. Viele denken, sie sparen Geld, wenn sie alles selbst machen. Aber Fakt ist: Zeit ist dein größter Hebel. Wer auslagert, schafft Raum für Umsatz. Und KI? Hilft. Aber ersetzt kein echtes Verständnis für deine Tonalität, Marke oder Vision. Ich vereinfache seit drei Jahren die Prozesse meiner Kunden. Ich bringe meine Erfahrung ein. Du erreichst schneller deine Ziele. Easy, oder? Direkt, zuverlässig und effizient, mit dem nötigen Auge fürs Detail. Ich schreibe deine Texte mit Herz. Packe die Portion Liebe in den Podcast, wie du es auch tun würdest. Oder halte dir, falls nötig, den Rücken im Daily Struggle frei, sodass du den Spaß an deiner Mission behältst. Also hey. Cool, dass du auf mein Profil gestoßen bist! Schreib mir hier oder per Mail (ankerundmeer2022@gmail.com) Damit dein Business-Leben einfacher wird. Ich freue mich. Marius

7+ years of experience in customer support, back office and day to day operations. Native German speaker based in Germany. I help companies keep customer communication and daily operations running smoothly. I’m used to taking ownership of customer requests, solving problems, coordinating internal topics and making sure nothing gets lost along the way. My background includes customer support, back office, key account support and administrative operations. I have worked with customer portals, complaints, escalations, order and contract related topics, invoice issues, SAP, Excel and internal coordination between different departments. Today I also work independently as a freelancer and support businesses with customer communication, research, offers, coordination, data maintenance and everyday operational tasks. I can support you with: • German Customer Support • Email and Customer Communication • Back Office and Administrative Support • Virtual Assistance • Customer Success • Order and Contract Processing • CRM and Data Maintenance • Excel and SAP related tasks • Research and Coordination • Process Documentation • AI supported workflows and automation I also work regularly with AI tools and n8n to make repetitive processes faster and easier. If you need someone who can communicate professionally with German customers and at the same time keep the operational side organized, feel free to send me a message.

As an experienced freelancer, I offer high-quality remote services tailored precisely to your business needs. Whether it's content/website creation, data management, social media posts, or virtual assistance – I deliver reliable and efficient solutions. My goal is to optimize your processes and boost your productivity through my diverse skills. Let's work together to move your business forward with professionalism and meticulous attention to detail. Key Skills: - AI Avatar & Agent Creation - Copywriting - Data Entry - Virtual Assistance - Email Marketing - Website Creation - Logo Design - Translation: German - English - German - Project Management - Video & Picture Creation - AI Expert

I help e-commerce businesses keep customer service and day-to-day order operations running smoothly in German, Spanish, and English. I combine hands-on customer support with the operational work behind it, order management, returns and refunds, payment issues, shipping problems, replacements, complaints, and coordination with logistics partners. I am comfortable taking ownership of a customer case from the first message through to resolution and working independently within established processes and SOPs. I have successfully managed high-volume support workflows, including reducing a backlog of 50+ payment-related cases to fewer than five through structured follow-up and consistent case handling. I can support your team with: • Email and chat customer support • Shopify order management and order adjustments • Returns, refunds, cancellations and replacements • PayPal, Klarna and card-payment cases • Shipping, tracking and delivery issues • Warehouse, logistics and carrier coordination • Customer complaints and escalations • Customer reviews and feedback • Documentation, internal follow-up and backlog management • AI-assisted customer support workflows and quality control Tools & systems: Shopify, Gorgias, Zendesk, ClickUp, Judge.me, Billbee, PayPal and Klarna. I adapt quickly to new platforms, tools and established workflows. I am particularly interested in ongoing remote collaborations with e-commerce businesses that need reliable, hands-on support for a few hours per day or week. For German clients: Registered freelancer in Germany (Gewerbeschein vorhanden).

Hi, my name is Laura 👋 I’m a trained Medical Assistant with a strong background in administration, customer communication, and digital content creation. I support businesses and entrepreneurs with reliable back-office work, professional customer service, and creative content such as UGC, voice recordings, and social media assets. Through my experience in hospitals, public institutions, and freelancing, I’ve learned how to stay organized, calm, and solution-oriented – even in fast-paced or high-pressure environments. What clients appreciate about me: ✔ structured & reliable work ✔ clear communication ✔ quick understanding of processes ✔ creative mindset combined with administrative precision In addition, I have hands-on experience in co-hosting and short-term rental support. I currently work as a freelancer managing booking processes, calendar coordination, check-ins and check-outs, guest communication, payments, and general administrative workflows for short-term rentals (e.g. Airbnb-style stays). I ensure smooth operations, professional guest support, and well-organized back-office processes. I’m available for additional projects a few hours per week and open to both short-term tasks and long-term collaborations.

𝐁𝐮𝐢𝐥𝐝 𝐅𝐢𝐫𝐬𝐭 • 𝐒𝐜𝐚𝐥𝐞 𝐒𝐦𝐚𝐫𝐭❗ Before you invest heavily, I help you define the right architecture and roadmap for your Mobile App, AI system, Voice Agent, SaaS product, or Web Application, so you move forward with clarity and confidence. Have an idea for a Mobile App, AI Platform, Voice Agent, SaaS product, or Web App, but need someone who can take it from zero to launch without chaos? I help founders and businesses turn concepts into real, revenue-generating software using Flutter, React Native, Python, AI Agents, ChatBots, and scalable SaaS architecture. With nearly a decade of experience, I don’t just code features, I architect full products. 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 • Flutter (iOS & Android) • FlutterFlow (Rapid MVP & Startup Launch) • React Native cross-platform apps • High-performance UI • API integrations • App Store & Play Store deployment 𝐖𝐞𝐛 𝐀𝐩𝐩 & 𝐒𝐚𝐚𝐒 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 • Python (Django / FastAPI) • Full-Stack React / Next.js applications • Multi-tenant SaaS systems • Admin dashboards • Subscription & payment systems • Multi-tenant SaaS architecture 𝗔𝗜, 𝗖𝗵𝗮𝘁𝗕𝗼𝘁 & 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 • AI ChatBots (customer support, SaaS assistants) • Voice Agents & Voice-enabled Apps • AI Agents with task automation • GPT-powered workflows • Smart search & recommendation systems • AI-powered SaaS features • Python automation & AI backends • AI Voice Agents for inbound/outbound calls • AI Customer Support Voice Bots • AI Sales & Appointment Booking Agents • Real-time Speech-to-Text & Text-to-Speech systems • GPT-powered conversational workflows • Voice-enabled SaaS platforms • AI IVR automation systems 𝐓𝐡𝐞 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫: ✔ MVPs launched in weeks ✔ Scalable backend systems supporting growth ✔ AI systems that automate manual business tasks ✔ Clean architecture that saves long-term cost ✔ Production-ready Mobile & Web Apps I think like a product architect, not a freelancer finishing tasks. 𝐂𝐨𝐫𝐞 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬: • Flutter • Mobile App Development • Hybrid App Development • Mobile App Redesign • AI Mobile App Development • Android App • Android App Development • iOS Development • iPhone & iPad Apps • Mobile App • Mobile App Development Consultation • Mobile App Design • Website to Mobile App Conversion • Mobile App Bug Fix • App Development • Dart • Kotlin • SwiftUi • OpenAI API • Node.js • Python (FastAPI, Flask, Django) • REST • GraphQL • Firebase • Firestore • SQLite • MySQL • MongoDB • Firebase Cloud Functions • AWS • Google Cloud • Git • GitHub • GitLab • Bitbucket • Jira • Trello • Figma • Adobe XD • Material Design • Cupertino Widgets • 𝗪𝗵𝗼 𝗜 𝗪𝗼𝗿𝗸 𝗕𝗲𝘀𝘁 𝗪𝗶𝘁𝗵: • Startup founders • SaaS businesses • AI product builders • Agencies needing technical execution • Entrepreneurs launching MVP Click "Invite" to start a conversation! 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: 40+ Hours/week 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝗧𝗶𝗺𝗲: Typically replies within 1 hour 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Daily updates via your preferred method If you're serious about building something scalable and intelligent, let’s talk! Keywords: Flutter developer Flutter app developer Android app developer iOS app developer Cross-platform mobile developer Mobile app development AI mobile app developer Artificial intelligence app development Machine learning app integration Firebase app developer API integration Flutter Hybrid app developer AI solutions for mobile apps AI app developer Mobile App Developer Senior Mobile App Developer Mobile App Development Dating App Flutter Mobile App Development Education App Developer Mobile App Developer Saloon Booking Mobile App Development Dating mobile app development Food Delivery Mobile App Development AI App Development AI Mobile App Developer Chat Mobile App Developer Chat Buddy Mobile App Development