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Rating is 4.8 out of 5.
4.8/5
based on 1,284 client reviews
  • $30 hourly

    • 5.0/5
    • (60 jobs)
    Tired of dealing with people who do just enough to go by? Are you in search for your next go-to person? Someone who can add more value to your business? Your search is over. You can be assured of my reliability and ability to turn around all work in a timely manner. Effective and efficient, I must say that I go above and beyond to make sure that my clients' needs and expectations are met without ever sacrificing quality. I understand that personal details, project content and such are important and that confidentiality is a priority, so each client and project would be treated with much respect and be kept confidential. So, yeah, let's forget about being average and strive to always be awesome.
    Featured Skill Customer Support
    DocuSign
    Error Detection
    Email Support
    Customer Support Plugin
    Administrative Support
    Review
    Proofreading
    Photography
    Online Chat Support
    HR & Business Services
    Real Estate
    Data Entry
    Light Bookkeeping
  • $150 hourly

    • 5.0/5
    • (59 jobs)
    Are you looking to automate and streamline your business? I'm John-Paul, an official monday.com partner with a wealth of resources available. With over 10 years of experience in project management, workflow design, and process improvement, I specialize in helping businesses optimize their workflows and processes. I bring a deep understanding of Six Sigma methodologies and hold a PMP certification, ensuring that projects are managed efficiently and effectively. My expertise includes: Business Management Project Management Process Improvement Workflow and System Design monday.com AI Make.com Zapier Lucid Chart Draw.io Jotform Sharepoint Microsoft Typeform FormStack Hubspot Asana Zoho Quickbooks Stripe Citrix Active Directory Slack Gmail Outlook Google Let's jump on a Zoom call and build your dream workflow together. I offer a free 30-minute consultation. I'm also Expert Vetted on Upwork, placing me in the top 1% of freelancers on the platform.
    Featured Skill Customer Support
    Security Infrastructure
    Customer Support Plugin
    Project Management
    Security Analysis
    Computer Network
    Security Management
    Critical Thinking Skills
    Customer Service
    Time Management
    Jotform
    Automation
    Infrastructure Management
    Project Plans
    Microsoft SharePoint
  • $10 hourly

    • 5.0/5
    • (22 jobs)
    Hello, Are you concerned about your customers’ satisfaction? Well, let me alleviate those concerns right now. I'm Anwar Hossain, and I'm here to help ensure that all your customers are completely satisfied with you and your business. Allow me to share a bit about my background. I am an expert in customer service with over 3 years of experience in the field. During this time, I have worked extensively with clients primarily from the USA and Europe, providing customer service for their e-commerce stores. I have served as both a customer service manager and a store manager for many of my clients' projects. I am confident that the knowledge and experience I have gained over the years will contribute to the success of your business. Through my years in this field, I have learned valuable insights into customer interactions and ensuring their satisfaction. The core values I have developed during this time include: # I always listen to customers. # I never hesitate to apologize to customers. # I always make customers feel important and appreciated, no matter how ridiculous or trivial a question may sound—it’s important to the customers, and therefore to me. # I always stay calm, deal with customers patiently, and show empathy towards them. # I always identify and anticipate their needs, and proceed accordingly. # I suggest solutions and ensure customers feel their purchases are worth their money. # Lastly, I always encourage customers to feel free to reach out to support for any additional concerns they may have. These are just a few insights into how I handle customers and address their concerns. You can be confident that as long as I oversee your customer service department, no customer—I repeat, no customer—will be left dissatisfied, provided they adhere to your company’s terms and conditions. Now, here's a brief overview of the services I efficiently provide: # Customer service using Zendesk, Freshdesk, Intercom, Gorgias, Help Scout, etc. # Livechat Support # Email Support # Over-The-Phone Customer Service # eCommerce Store Management # eCommerce Order Fulfillment # Handling orders' issues such as returns, refunds, or exchanges, etc. Additionally, I have experience in managing customer service teams. I am fully capable of team management, including recruiting new customer service representatives, training them, and monitoring their quality and performance. For more information about me, please review my Upwork profile or feel free to contact me directly through Upwork Message. I am available 24/7. Thank you for your time and consideration. I look forward to discussing your next project. Have a nice time. Ba-Bye.
    Featured Skill Customer Support
    Bookkeeping
    Data Entry
    Shopify
    Social Customer Service
    Customer Service
    Order Fulfillment
    SaaS
    Intercom
    Help Scout
    Zendesk
    Online Chat Support
    Freshdesk
  • $30 hourly

    • 5.0/5
    • (30 jobs)
    High skills in various fields (e.g., Virtual Assistance, Customer Support, E-commerce Assistance, Data Mining, Translations, and more) With me, you will get the following skills: - a good workflow; - a good communication before, after, and during the projects; - a satisfying on-time result; - a win-win situation for both parties; - fast learning and improving my skills in long-term projects. More about me: I am a 36-year-old mechatronics technician by trade, born and raised near the city of Cologne in Germany. Approximately four years ago, I started my career as a customer support representative. At first, I worked full-time for several Chinese warehouses, handling order modifications, cancellations, shipment tracking, refunds, app support, and product information inquiries. The platform we used was their own created ordering system (ONS) and live chat system (xchat), as well as their own created ticket system (TKS). We used Skype for internal communication. Due to financial reasons, I stopped working for the Chinese companies and found a new project at Lime, a US micro-mobility provider. Here I canceled orders, issued refunds, offering app support, authority inquiries, escalated high-level claims, legal and cooperation inquiries. We used Zendesk for email tickets and inbound calls combined with JIRA and Slack for internal communication. Due to the Covid19 pandemic, Lime stopped its service, and unfortunately, they could not keep me in this role. Immediately following that, I was able to start in two part time positions. The first was another role as Customer Support Representative for one of the biggest military and police clothing brands on the globe. Here I was responsible for all German and partially also the international inquiries (in English, other languages using translation tools) in Helpscout and Business Facebook, canceled, edited and tracked orders, managed returns and warranty claims and answered any product questions. I was working closely with the marketing department as well regarding the social media presents and newsletters. Additionally I edited and evolved the FAQs, wrote SOPs, helped with the troubleshooting on the mobile app and website, gave technical support and reported intellectual property abuses. We were using Asana, Slack, Agora, Klaviyo and Spreadsheets. I left this company in the beginning of this year for financial reasons. In the second and my current part time position, I am working as an E-commerce Assistant, setting up and managing several selling accounts (Amazon, eBay, CDiscount, REAL, Conrad, and more), arranging the inbound shipments, managing the fulfillment of orders, creating and modifying listings, troubleshooting, writing SOPs and also supervising our customer support agent. We are using ChannelAdvisor, Plentymarkets, Zenfulfillment, Frisbo, MS Teams, Spreadsheets and Box. Furthermore I constantly working in side projects to expand my skillsets as Virtual Assistant, Translator/ Proofreader (English/German), Data Miner, and also as Content Writer. Since my background is in mechatronic systems and automation industries, my technical understanding is very advanced. Studying Systems Engineering for 2 years in the University Rhein-Waal (in English) developed my technological skills even more. In Spain, I worked two years in sales, marketing, and promotion for an event company representing the best nightclubs globally, e.g., Amnesia, Pacha, Privilege, and former Space. I am proud to say I was one of the best salespersons on my team at this time. For a total four years, I have been living partially in Australia and New Zealand. Through my travels, I worked several jobs in engineering, customer support and finally started as a freelancer, which gave me new opportunities to work remotely. In Australia, I completed the English IELTS Test with an overall grade of 7.5 / Level C1. When I was 20 to 24 years old, I learned the basics of HTML and PHP programming and installed a webpage on a rented Linux root server for my online gaming club. I administrated the homepage, the forum and wrote news articles daily. Besides installing the game servers, voice servers, and other programs on the root server, I also learned how to use Photoshop and produced all graphics for the website..
    Featured Skill Customer Support
    English to German Translation
    Microsoft Office
    Technical Support
    Spreadsheet Software
    German to English Translation
    Slack
    Customer Service
    Customer Support Plugin
    Consumer Goods
    Zendesk
    Troubleshooting
    Data Entry
  • $20 hourly

    • 5.0/5
    • (23 jobs)
    With over seven years of proven expertise in customer support, I am an accomplished 'Customer Support Manager for Shopify Store'. As a seasoned professional, I bring a diverse skill set to the table, specializing in providing top-notch support for Shopify Apps. I thrive as an adaptable team player, efficiently assisting customers through various channels such as email and chat. With a strong background in order management, processing, and fulfillment, I consistently navigate high ticket volumes with ease, ensuring project success. In addition to my technical prowess, I showcase proficiency in poster design using Canva, and possess foundational knowledge in HTML, CSS, and JavaScript. My people-centric, empathetic approach has garnered praise from both colleagues and management, establishing me as a valuable asset to any team. Let's collaborate and surpass your objectives together, delivering unparalleled customer support experiences. I look forward to contributing to your team's success.
    Featured Skill Customer Support
    Ecommerce Support
    File Management
    Personal Administration
    Product Knowledge
    Shopify
    Ecommerce
    Customer Service
    Shopify Apps
    Email Communication
    Customer Support Plugin
    Gorgias
    Order Tracking
    Administrative Support
    Online Chat Support
    Email Support
  • $25 hourly

    • 4.9/5
    • (112 jobs)
    🚀 Full-Stack Web Developer | WordPress, Next.js, React & API Expert With over 10 years of experience in web development, design, and app development, I specialize in delivering efficient, pixel-perfect solutions tailored to your business needs. Whether you're a startup or an established business, I’m here to build robust, scalable, and user-friendly websites that drive results. Key Expertise: ✅ WordPress & WooCommerce – Custom development, theme customization, and plugin integration ✅ Next.js & React.js – Building fast, modern, and scalable web applications ✅ PHP & Laravel – Crafting secure and flexible back-end solutions ✅ Stripe Integration – Implementing secure and seamless payment solutions ✅ Figma to WordPress/Elementor – Turning creative designs into fully functional websites ✅ Supabase – Building scalable databases and efficient back-end solutions ✅ **3rd Party API Integration** – Experience with services like ElasticSearch, Chat functionality, and Getstream ✅ REST API Development – Developing secure and efficient APIs ✅ Speed Optimization Expert – Ensuring fast-loading websites for improved user experience ✅ Custom Theme Development – Creating tailored solutions from scratch 💬 As a high-level English speaker, I prioritize clear communication, collaboration, and delivering solutions that align with your business objectives. I believe in looking beyond the code — focusing on what works best for your users. I’m committed to working as part of your team, providing valuable insights, and delivering exceptional results. Let’s connect and bring your ideas to life! 🚀
    Featured Skill Customer Support
    Membership Plugin
    Information Architecture
    API Development
    WordPress Customization
    WordPress
    JavaScript
    CSS
    Theme Installation
    PHP
    Website Migration
    Bootstrap
    jQuery
    Theme Customization
    HTML
    WooCommerce
  • $20 hourly

    • 4.7/5
    • (167 jobs)
    Thanks for checking my page! Hi, I'm Ishita Khanna and my specialty is E-learning and learning management system (LMS) development - producing online courses, mobile-learning, and implementing, designing, and administering learning management systems using Wordpress and Moodle. I have worked on high level projects for creating network platforms and multisite setups. I focus on helping consultants and business owners to create and customise WordPress websites. **I have successfully worked with many different clients and all of them were pretty satisfied, as you can see from my work history** Some of the things I can help with are: ============================== Marketing Strategy Process Optimization Automation Membership Sites. WordPress basic website building. E-commerce setup and basic design Creating Event Website. Help with integrations such as: ========================= Memberium LearnDash LeadPages Gravity Forms Memberpress. Ulimate member plugin Wishlist plugin.
    Featured Skill Customer Support
    Next.js
    Laravel
    React
    Learning Management System
    MySQL
    Memberium
    Avada Theme Customization
    LearnDash
    WordPress
    Elementor
    PHP
    Divi
    BuddyPress
  • $12 hourly

    • 4.9/5
    • (89 jobs)
    Creative and Tech-Savvy Virtual Assistant | Taking Businesses to the Next Level 🚀 Hi there! 👋 I'm Rome, a freelance virtual assistant and social media specialist. With my expertise and passion for organization and online marketing, I'm here to help you navigate the digital landscape and make your life easier. As a virtual assistant, I offer a wide range of services to support your business. From managing your email inbox and scheduling appointments to conducting research and preparing presentations, I'm dedicated to streamlining your administrative tasks so you can focus on what you do best. When it comes to social media, I understand the power of engaging content and effective strategies. I can create compelling posts, curate your social media accounts, and develop a strong online presence for your brand. Whether it's Facebook, Instagram, Twitter, or LinkedIn, I'll help you reach your target audience and build meaningful connections. By working with me, you can expect: ✅ Efficient and reliable support tailored to your needs ✅ Enhanced online visibility and brand recognition ✅ Increased engagement and audience growth ✅ More time to concentrate on core business activities Let's collaborate and achieve your digital goals together! Contact me now to discuss how I can assist you in taking your business to new heights.
    Featured Skill Customer Support
    Customer Support Plugin
    Marketing Automation
    Administrative Support
    Shopify
    Office Administration
    Social Media Advertising
    Spreadsheet Software
    Social Media Website
    TikTok
    Social Media Content Creation
    Content Marketing
    Social Media Content
    Customer Service
    Email Communication
    Microsoft Excel
  • $10 hourly

    • 4.9/5
    • (87 jobs)
    Completed a degree at De La Salle University Manila specifically BS Business Administration with a Business Management major, Two (2) consecutive year Academic Achievement Awardee, Best in Final Thesis (Most Outstanding Strategic Management Plan) and a consistent Dean's Lister, Above average communication skills, competent management skills, Data Mining Specialist, Expertise in Marketing Research and Development, Superior Project Leads Development, proficient computer high speed typing skills, excellent financial management skills, Advanced Microsoft Office expertise that includes advanced spreadsheet formula and database integration , Strong negotiation skills, Expertise in creating a very attractive presentation, Excellent in writing business correspondence, Highly motivated, and willing to work with time constraint, Expertise on Philippine Government Public Bidding (R.A. 9184) including preparation of Eligibility and technical requirements including financial bid.
    Featured Skill Customer Support
    Administrative Support
    Business Report
    English to Tagalog Translation
    Feasibility Study
    Strategic Plan
    Management Accounting
    Cost Analysis
    Customer Support Plugin
    Research Papers
    Data Entry
    Online Research
    Sales & Marketing
  • $15 hourly

    • 5.0/5
    • (58 jobs)
    Hi there! I'm a skilled graphic designer with a passion for creating visually stunning designs that effectively communicate my clients' messages. In addition to my design skills, I also have experience with e-commerce order processing and preparing files for production. With my strong attention to detail and ability to meet deadlines, I'm able to deliver high-quality work that exceeds my clients' expectations. I am proficient in a wide range of design software, including Adobe Creative Suite (Photoshop, Illustrator, and InDesign), as well as other programs such as PowerPoint and Canva. I am a highly organized and efficient individual, with the ability to handle multiple projects at once and meet tight deadlines. I am also a strong communicator and enjoy collaborating with clients to ensure that their needs and vision are met. I am always looking for new challenges and opportunities to expand my skills and portfolio. If you are in need of a reliable and talented graphic designer, I would love to be considered for your project. Thank you for considering my profile.
    Featured Skill Customer Support
    Shopify
    Customer Support Plugin
    Image Tracing
    Photo Editing
    Order Processing
    Microsoft Word
    Photo Manipulation
    Administrative Support
    CorelDRAW
    Graphic Design
    Email Communication
    Presentation Design
  • $30 hourly

    • 4.6/5
    • (283 jobs)
    Hello, I'm Gulshan Verma, a Acquia Certificated Drupal 10 Developer and Technical Architect, with over 16 years of experience in building scalable, highly-performing, and user-centric web solutions. My expertise lies in leveraging Drupal’s robust framework to deliver seamless digital experiences that drive business success. Key Skills and Expertise * Technical Architecture: Designing and implementing scalable, secure, and efficient architectures tailored to client needs. * Advanced Drupal Development: Expert in custom module development, theme design, and backend functionality for Drupal 7, 8, 9, 10 and 11. * Enterprise Solutions: Proven track record of delivering large-scale enterprise websites with complex workflows, integrations, and multi-site setups. * Third-Party Integrations: Skilled in integrating Drupal with external systems such as CRMs, marketing tools, and APIs. * Performance Optimisation: Proficiency in tuning Drupal websites for high traffic, optimizing server configurations, and ensuring rapid load times. * Upgrades & Migrations: Seamless migrations from legacy systems and upgrades to the latest Drupal versions while maintaining data integrity. Professional Highlights * 16+ Years of Experience: Led diverse projects across industries including healthcare, education, e-commerce, and non-profits. * Acquia Certified: Validates my expertise in Drupal development and Acquia’s ecosystem of tools and best practices. * Community Contributions: Active participant in the Drupal community with contributions to core, modules, and mentorship at Drupal events. * Leadership: Successfully managed cross-functional teams to deliver projects on time and within budget What I Bring to the Table * A client-first approach, ensuring all solutions are aligned with your business goals and user needs. * A commitment to high-quality code, security, and maintainability. * Strong problem-solving skills to tackle complex requirements with innovative solutions. * Clear and consistent communication throughout the project lifecycle. Let’s collaborate to create powerful, future-proof digital solutions with Drupal at the core. I’m excited to help you bring your vision to life!
    Featured Skill Customer Support
    React
    Full-Stack Development
    Mobile Web
    Web Application
    Search Engine Optimization
    Web Development
    Ecommerce Website Development
    jQuery
    Laravel
    MySQL
    GraphQL
    HTML5
    Drupal
    WordPress
    PHP
  • $90 hourly

    • 4.9/5
    • (866 jobs)
    ECommerce Expert | WordPress Development | Woocommerce Developer | CMS Development For the past 15 years, I’ve been the guy other agencies and contractors count on to create and execute exceptional projects for their clients. Yes, I’m a WordPress expert, but I’m a person first. I know how to alchemize technical and human insights so your project doesn’t just check the boxes--but actually converts. I’ve been involved with all sorts of clients, from personal bloggers to Professional Athletes, Universities, and Fortune 500 companies such as Verizon, Virgin, Google, Pitney Bowes and Cisco. ✅ Skills (abridged): CMS: WordPress, Squarespace, Webflow, Shopify, just to name a few WordPress Customization—Finishing your custom or themed project WordPress Development—From HTML to Theme Integration with ACF WordPress Design and Advanced Theme Customization ✅ Experience: 34,000+ hours of development 100% job success Unquantifiable impact ✅ Quirks: Can quote any line from Stepbrothers Die-hard 80’s movie fanatic Jean-Claude Van Damme truther ✅ Skills (unabridged): Site Speed Optimization Website Migration between website builders & website hosting providers Online Payment Gateway Integrations (Stripe, PayPal, etc) Mobile & Tablet Responsiveness WordPress Backups & Updates WordPress Website Maintenance Landing page optimization ADA compliance audit & remediation I’m fluent in PHP, CSS, HTML, Javascript, SQL What I do: Who would you rather have on your team? The consultant that Yes’s their way to a fast finish but doesn’t boost your bottom line? Or the one that knows informed pushback is a prerequisite to success? I’m not a Yes man. But I am a Get It Done Right The First Time man. Who I do it for: Personal bloggers, Professional Athletes, Universities, Fortune 500 companies like Verizon, Virgin, Google, and Cisco--and you. What they say: “Ron possessed speed and efficiency. When presenting his work for approval, revisions were unnecessary as he consistently delivered on the initial attempt.” “Ron is super great! Always answers my call and delivers on time. A problem solver. I’m super critical of developers, I am hard to impress, but Ron certainly impressed me!”
    Featured Skill Customer Support
    WordPress e-Commerce
    WordPress Multisite
    Stripe
    Google Maps API
    jQuery
    API Development
    PSD to WordPress
    WordPress Development
    WordPress
    WordPress Plugin
    PHP
    Shopify
    WooCommerce
  • $35 hourly

    • 4.7/5
    • (233 jobs)
    Professional software development experience since 1988. Has a sound knowledge of the software development life cycle. Willing to join challenging Web projects that will allow to apply and master all the range of his skills and experience, creativity and a quick yet careful mind.
    Featured Skill Customer Support
    Database Modeling
    Web Development
    MySQL
    Symfony
    Joomla
    PHP
    jQuery
    WordPress
    Amazon Web Services
    Magento
  • $15 hourly

    • 4.9/5
    • (177 jobs)
    🥇 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 - WordPress Elementor Expert 🥇 ✅ 𝟏𝟎𝟎% + Job Success 🏆 Award-Winning 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 & 𝐄𝐥𝐞𝐦𝐞𝐧𝐭𝐨𝐫 𝐄𝐱𝐩𝐞𝐫𝐭! 🏆 High-Caliber Learndash, LMS, Buddyboss, Memberpress developer 🎖️ Top 1% LMS Development Specialist —Setting the Standard in Learning Solutions 🎯 Delivered 150+ projects successfully with Client Satisfaction. 🙋 Want to expand your business, worried about how to fix the issues? Don't worry, I'm here! 🤵 𝗪𝗵𝗮𝘁 𝗺𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝗮𝘆𝘀 𝗮𝗯𝗼𝘂𝘁 𝗺𝗲: 🌟 "STOP right here! Parambir is the one! If you are looking for an incredibly professional, efficient, clear communicator and top-notch customer service you do NOT have to look any further. Parambir completed my Elementor Integration with ease and went above and beyond to ensure I was happy with the results. I will use him again and will refer him to all of my entrepreneurial colleagues. Fantastic experience!!" - Satya 🌟 "Phenomenal talent. I highly recommend Parambir for all tech things WordPress/WooCommerce/Learndash!" - Kent 🌟 "Always a pleasure working with Param. He is dedicated and skilled WordPress developer who knows his way around the platform. He does a really good job of coming up with ideas and solutions to build a great website. I look forward to working with him again." - Carl I have 8+ years of experience in web development and design. I'm highly skilled in most trending LMS websites, and online courses such as Learndash, and membership websites using Buddyboss, Buddypress, Memberpress, Membership pro, etc. I design the most appealing designs and can develop a smooth-running website with error-free codes. ✅ 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀: LearnDash, Memberpress, Buddyboss, Buddypress, Divi themes, LMS, etc. Elementor Pro, WP Bakery Builder, Astra themes, Divi themes, etc. API Integration: Facebook API, Twitter API, SMS Gateway, Google API, Google Map, Social Networking, Social Engine. 👇 𝗔𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: 🙋 100% Availability 💰 Budget Friendly 🚀 Ready to Start Immediately 🗣️ Excellent Communication Skills 💻 Expert Coding Proficiency I always prefer to establish a long-term working relationship with my clients. It would be great to hear from you as well !! 🙂 Cheers! Parambir Singh Keywords: WordPress with Divi | WordPress with Elementor | WordPress with WPBakery | WordPress with Sensei Pro | WordPress with Astra | WordPress with SeedProd | WordPress with Beaver | WordPress with SiteOrigin | WordPress with Visual Composer | WordPress with Oxygen | WordPress with Bricksbuilder | WordPress with Brizy | WordPress with Gutenberg | WordPress with Learndash | WordPress with LMS | WordPress with Learning Management System | WordPress with WooCommerce | WordPress with Paid Membership Pro | WordPress with Membership, WordPress with BuddyBoss | WordPress with bbPress | WordPress with Yoast SEO | WordPress with LiteSpeed Cache | WordPress with Kraken.io | WordPress with Cloudfare | Learndash | Learn Dash | Learndash WooCommerce | Learndash with Membarian | Learndash with paid membership pro | LMS | Learndash websites Upwork | Learndash web-design Upwork | LMS Online courses | courses | online | Learning management system | Buddyboss | Buddyboss plugin | bbPress | BuddyPress | Membership | paid membership | membership pro | paid membership pro | WordPress themes | ClickFunnels | Funnels | Sales Funnel | WordPress ClickFunnel | Funnelish | WordPress Tumblr | WordPress Automattic | WordPress website | WordPress Learndash with Landing page Updated on Mar. 13 at 10:20 PM UTC
    Featured Skill Customer Support
    WordPress e-Commerce
    WordPress Security
    WordPress Theme
    bbPress
    WooCommerce
    Elearning LMS Consulting
    BuddyPress
    Elearning
    Learning Management System
    LMS Plugin
    LearnDash
    Elementor
    WordPress Development
    WordPress Website
    WordPress
  • $20 hourly

    • 5.0/5
    • (73 jobs)
    My main concern is providing a highly accurate and responsive service to my clients. I do everything possible to ensure 100% employer satisfaction. Collaboration is essential to any working relationship, which is why I stay in constant communication during the process of any project. If you are looking for someone highly dedicated, professional, and motivated to get the job done right, I would love to work with you. Competent: Zendesk, Gorgias, Reamaze, Freshdesk, Zoho CRM, Monday.com, Notion, Asana, Trello, G-suite, Notion, Google Spreadsheets/Docs, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint Regards, Rayan
    Featured Skill Customer Support
    Accuracy Verification
    Online Market Research
    Dropshipping
    Online Research
    Administrative Support
    Online Chat Support
    Email Support
    Zendesk
    Shopify
    Data Entry
    Virtual Assistance
    Google Sheets
    Microsoft Excel
    Microsoft Office
  • $10 hourly

    • 4.9/5
    • (10 jobs)
    Hi! I'm Joyce from the Philippines. I've handled different accounts focused mainly on handling customer service related concerns and sales. I was a Customer Service Representative for 5 years then almost 2 years as a Quality Analyst in a BPO company. Focused on providing an excellent customer service! Expertise are the following: - Refund and dispute - Sales and service - Email support - Chat support - Appointment setting - Phone support - Social media management - Lead Generation Experienced with the use of the following: - CRM Salesforce - Slack - Trello Board Hope to work with you soon! :)
    Featured Skill Customer Support
    Quality Assurance
    Customer Service
    Email Communication
    Customer Support Plugin
    Virtual Assistance
    Email Support
    Online Chat Support
    Phone Support
    Data Entry
  • $20 hourly

    • 4.8/5
    • (79 jobs)
    📌 Helping E-commerce Brands Deliver Exceptional Customer Support! Are you an eCommerce business owner struggling with customer inquiries, refunds, and order issues? I specialize in Shopify customer support, handling everything from order tracking, refunds, cancellations, disputes, and chargebacks to handling live chat, email, and phone support for your store. 🔹 What I Offer: ✅ Shopify Order Management – Processing orders, refunds, and tracking shipments. ✅ Customer Email & Live Chat Support – Using Zendesk, Gorgias, Freshdesk, and HelpScout. ✅ Dispute & Chargeback Handling – Effectively responding to PayPal and Stripe disputes. ✅ Product Inquiry Handling – Answering pre-sales and after-sales questions to boost conversions. ✅ Process Optimization – Creating SOPs and training materials for customer service teams. 🔹 Why Work With Me? ✔️ 10+ Years of Experience in eCommerce customer support. ✔️ Quick Learner & Adaptable – I can handle any ticketing system and CRM. ✔️ 100% Reliable – Always available and responsive. ✔️ Excellent Communication – Fluent in English (written & spoken). 🔹 Skills ⦾ Shopify Customer Support ⦾ Ecommerce Customer Service ⦾ Zendesk Support ⦾ Gorgias Helpdesk ⦾ Live Chat Support ⦾ Order Processing ⦾ Dispute & Chargeback Resolution ⦾ CRM Management ⦾ Virtual Assistance ⦾Email Support Let’s work together to make your customer service seamless and efficient! 🚀 📩 Message me today, and let’s discuss how I can help your business!
    Featured Skill Customer Support
    Email Support
    Virtual Assistance
    Order Processing
    Gorgias
    Zendesk
    Ecommerce Support
    Shopify
  • $59 hourly

    • 4.9/5
    • (35 jobs)
    OVERVIEW Influencer Marketing Manager • In depth knowledge of social media marketing industry • Excellent knowledge how to communicate with Influencers or Agencies, making contracts, price handeling.. etc • Outstanding project management skills • Networking aptitude • Influencer Research Customer service and social media management for e-commerce companies: • Customer service via Zendesk • Customer service via Facebook, Telegram and Instagram (reply to comments + messages) • Customer service via Whatsapp • Processing of PP cases • Admin in Crypto related Telegram groups Personal qualifications that I would like to emphasize: • I am very flexible and able to communicate at all levels • I have a lot of energy, I am honest and like to take responsibility for myself and others • I am very customer-oriented and have the professional pride to always provide a good service • I love dealing with people, I'm always in a good mood and call my job a passion OTHER SKILLS: • Consistently completed work by deadline • Texts have included fables, medical and business articles, and art exhibition brochures. • Photoshop Languages: - native German - fluent English - conversational Spanish
    Featured Skill Customer Support
    Google Sheets
    German
    Zendesk
    Customer Support Plugin
    Customer Service
    Marketing
    Google Docs
    Influencer Marketing
    Social Media Management
  • $70 hourly

    • 4.6/5
    • (231 jobs)
    Behind every creative person, every small and growing business, is an Alfred. There comes a point in the development of every business where if an organizational overhaul doesn't take place, scaling isn't possible. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things that can be done better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) list of skills by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools and departments. I've had my hands in dozens of different projects and this has allowed me to analyze businesses and develop custom solutions. I've also worked really hard to become acclimated to as much technology as possible. I'm certified in Asana, Notion, Make.com, Quickbooks, Trainual and Gorgias. I'm expert-level in Clickup, Trello, Monday, Processstreet, Jira, Confluence, Hubspot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day to day direct executive support, project management or operations management - Acting as team communication leader and project manager ensuring efficient information sharing - Process development - Analyzing, streamlining and automating workflows - Tool recommendations, data migration, set up and training - Financials (Quickbooks, data transfers, budgets, action plans) I am a certified Quickbooks Pro Advisor! I am certified to help you optimize your usage of Quickbooks. - I specialize in choosing, setting up and executing project management software. I am well versed in all major options. I am also an Asana Together Certified Pro and Notion Certified. - Developing, launching and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management including HR, payroll and employee engagement - Long term goal planning, and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: Asana, Notion, Gorgias, Make.com, Trainual and Quickbooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy Google Data Studio Google Products Harvest Hector Hexnode Highlevel Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday.com Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (google forms, tidyform, notionforms, etc.) Verious email marketing tools (Mailchimp, infusionsoft, constant contact, keap, etc.) WordPress Wrike Zendesk Zoho And even more industry specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)
    Featured Skill Customer Support
    Budget Management
    Change Management
    Scheduling
    Digital Marketing
    Organizational Development
    Administrative Support
  • $20 hourly

    • 5.0/5
    • (14 jobs)
    I'm experienced in Web Development, Technical Support and Data Analysis. I focus on quality work, good communication and efficient service. My approach is professional, consistent and result driven. Please feel free to reach out if you have any questions or would like to chat. Functions include: - Remote technical support on numerous systems - Web design and development - Implementation and support of web-based systems - Ticket system tracking, escalation and management - Updates on support knowledge base sections and FAQ pages - Data analysis, maintenance and reporting functions Technologies include: - WordPress, Squarespace and Wix - HTML, CSS and JavaScript - MySQL, Excel and Power BI - Multiple SaaS platforms I'm flexible and open to discuss your new projects or ongoing requirements. Looking forward to working with you!
    Featured Skill Customer Support
    System Administration
    System Deployment
    Web Application
    Odoo
    CMS Development
    Database Management
    Data Analytics
    SQL
    WordPress
    Ecommerce
    Technical Support
    Front-End Development
    Data Analysis
    Software
    Microsoft Excel
  • $199 hourly

    • 4.4/5
    • (114 jobs)
    I live in Irvine, California (near the Spectrum) and have worked with four different billion-dollar Fortune 500 companies to implement Ai/ML into their products, including using GPT-3. I have extensive experience with GPT-3 and Co-Pilot/Codex. My main focus has been on time-series forecasting, segmentation/clustering, computer vision for recognition projects and GPT-3 text generation. I have worked with 500+ projects of all sizes since 2006, both as an AI/ML product manager and full-stack engineer. I consider myself a polymath and have a wide array of interests. This is shown by my expertise in both front-end and back-end development, with Python, PHP, and Javascript experience. I specialize in building data-driven applications optimized for the use of (and fine-tuning) GPT-3, Co-Pilot/Codex, and soon ChatGPT (or GPT-3.5) I have much experience with WordPress & Shopify, building plug-ins and add-ons for both platforms. I can help you build applications there.
    Featured Skill Customer Support
    WordPress Theme
    Shopify Theme
    Shopify Apps
    PSD to WordPress
    Ecommerce Website Development
    UI/UX Prototyping
    Custom Ecommerce Platform Development
    Shopify Plus
    Shopify Templates
    WordPress
    Shopify
    Ecommerce Website
    Web Design
  • $15 hourly

    • 4.7/5
    • (152 jobs)
    ⚜️ 𝑴𝒆𝒆𝒕 𝒘𝒊𝒕𝒉 𝑨𝒎𝒂𝒛𝒐𝒏 𝑺𝒆𝒍𝒍𝒆𝒓 𝑬𝒙𝒑𝒆𝒓𝒕! ⚜️ 🏆 10+ Years of Expertise 🏆 Top Rated Plus Seller 🏆 100+ Jobs Completed 🏆 25k+ Hours Has Worked 🏆 Cost-Effective, Results-Oriented With over 10 𝒚𝒆𝒂𝒓𝒔 𝒐𝒇 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 in the Amazon and online industries, I specialize in a range of services designed to boost sales and rankings. From Amazon Seller Central to Amazon FBA, listing optimization, PPC campaigns, and SEO, I offer solutions that drive results. I’m dedicated to helping businesses grow, with in-depth knowledge of optimizing Amazon listings, driving sales, and improving account health. Whether you're a new seller or looking to optimize an existing business, I can help you reach your goals. 𝐌𝐲 𝐀𝐦𝐚𝐳𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐈𝐧𝐜𝐥𝐮𝐝𝐞𝐬: ➡️ Amazon SEO ➡️ Amazon Flat Files ➡️ Amazon Sales Boost ➡️ Amazon Case Handling ➡️ Amazon Listings Merge ➡️ Amazon Reviews Writing ➡️ Amazon Order Processing ➡️ Amazon Customer Service ➡️ Amazon PPC & Promotions ➡️ Amazon Store Front Design ➡️ Amazon AMS Ads Headlines ➡️ Amazon Reports Management ➡️ Amazon Inventory Management ➡️ Amazon seller central Management ➡️ Amazon Listings Single/Variation ➡️ Initial product keyword researcher ➡️ Amazon Enhanced Brand Content ➡️ Amazon Browse Node, Errors Fixing ➡️ Amazon FBA Complete Management ➡️ Amazon Backend Keywords Research ➡️ Amazon Account Health Management ➡️ Amazon Reimbursement Case Handling Expert ➡️ Amazon Title, Bullet Points & Description Optimization 𝐞𝐁𝐚𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ➡️ eBay Store Design & Product Template Design with HTML5 & CSS3 ➡️ eBay Product Listing ((Manual, Bulk upload with variation) (Different Tools eBay Selling manager Pro, Turbo Lister, Inkfrog.com.) ➡️ eBay Order Processing ➡️ eBay Admin Support ➡️ eBay Customer Service ➡️ eBay Global Shipping ➡️ eBay Research & Reporting on Terapeak.com ➡️ eBay Cons Whether you need short-term help or long-term support, I'm committed to providing excellent service. I work efficiently and accurately, focusing on results and client satisfaction. 💠 𝙇𝙚𝙩’𝙨 𝙖𝙘𝙝𝙞𝙚𝙫𝙚 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙩𝙤𝙜𝙚𝙩𝙝𝙚𝙧.💠 🏆 𝙃𝙞𝙧𝙚 𝙢𝙚 𝙬𝙞𝙩𝙝 𝙘𝙤𝙣𝙛𝙞𝙙𝙚𝙣𝙘𝙚!🏆
    Featured Skill Customer Support
    Amazon Advertising Console
    Amazon Listing
    Amazon Private Label
    Amazon FBA
    Amazon
    Amazon Listing Optimization
    PPC Campaign Setup & Management
    Content Writing
    Amazon PPC
    Amazon Seller Central
    SEO Competitor Analysis
    SEO Keyword Research
    Product Listings
    Search Engine Optimization
    Content SEO
  • $20 hourly

    • 4.5/5
    • (47 jobs)
    I have worked with 15 different property management for more than 8 years now Great thing is I am familiar with US market and UK market!! Leasing Follow-ups with Prospects Conduct Showings Process Applications Move-in Process Section 8 Maintenance Collections Utilities Onboarding Payables Receivables Vendor Coordination Bidding Expertise: Social Media Marketing (Facebook, Instagram & Youtube) AppFolio expert Buildium Property Matrix Rently Property Meld RentCheck Show mojo Tenant Turner Ring Central Microsoft office (EXCEL) Google workspace or Gsuite (admin console) Marketing 360 Asana MLS ResMan Basecamp Asana Trello Monday.com Grasshopper Slack Mojo Boomtown Firepoint Airbnb Smart BnB VRBO Booking.com Arthur SpareRoom OpenRent Google Ads Hostfully Pricelabs Tenant Tech Doorloop Furnished Finder
    Featured Skill Customer Support
    Contract Negotiation
    Buildium
    QuickBooks Online
    Microsoft Excel
    Microsoft Office
    Asana
    Scheduling
    Social Media Plugin
    AppFolio
    Customer Support Plugin
    Real Estate
  • $20 hourly

    • 4.9/5
    • (22 jobs)
    As an experienced virtual assistant with expertise in resolving customer concerns and ensuring satisfaction and loyalty, I am adaptable and hardworking, excelling in diverse marketing and customer service environments. I am skilled at prioritizing my workload and working efficiently without constant supervision, continuously improving my processes to adapt to any changes in the work environment. My eagerness and willful ability to contribute to the team drive my passion for my work. With my positive attitude, strong work ethic, and attention to detail, I am committed to providing reliable and excellent service while upholding a high standard of professionalism. I am confident that my skills and adaptability will enable me to handle any situation and achieve success in this role, contributing to the growth and success of your company.
    Featured Skill Customer Support
    Project Management
    Project Workflows
    ClickUp
    Xero
    Administrative Support
    Order Processing
    Email Support
    File Management
    Accounts Payable
    Data Entry
    Bookkeeping
    Invoicing
    Intuit QuickBooks
    Bank Reconciliation
  • $30 hourly

    • 5.0/5
    • (12 jobs)
    Hello, My name is Alijeh and I am multifaceted individual with experience in Healthcare, Business, History, Law, and Real Estate. I have over 10 years of experience in reimbursement. I have acted as a consultant for business start ups and have assisted in scaling established businesses. I am open to fixed rate jobs writing white papers, conducting research, and providing professional power point presentations. Samples are available upon request - with exclusion of all proprietary information. Additionally, I am open to long-term opportunities as a Reimbursement Specialist (rate: $25-35/hour - depending on work volume) Education: B.A. Humanities - University of Maryland, College Park J.D. (expected 2023) - University of the District of Columbia Law Skills: - White Papers - PowerPoints - CPT & CDT Coding - ICD-9 & ICD-10 - Writing & Proofreading - Healthcare Billing: Dental, Medical & Mental Health - Oral Radiology License (Maryland) - Real Estate License Recent Projects: 2023: White Paper Copywriter - healthcare, U.S. legal topics, B2B, SaaS 2020-2022: Appeals Specialist 2018-2020: Business Consultant Accomplishments: 2017: Grant Acquisition for dental clinic exceeding $80K over 3 years. Implemented EMR for a dental clinic. Through established guidelines, my client was able to successfully re-attest for continual grant funding (only clinic that received this type of funding in the state) 2018: Billed and collected for insurance claims submitted on behalf of four FQHC with production totaling over $1M per month. Averaged 200+ medical claims per day. Identified trends of payment / non-payment from insurance carriers to resolve issues and secure maximum reimbursement. 2019: Drafted white papers for clients in the healthcare reimbursement industry. Established reimbursement infrastructure for VC Medical Start-Up. Streamlined lead generation. Developed an efficient appeals process. Assisted with CLIA accreditation and CPT development. Developed reimbursement strategies for new treatment targeting adolescent developmental disorders. Performed code analysis for application for new medical code inclusive of treatment. 2020: Established telehealth infrastructure for Medical Cannabis company. Managed recruitment, screening, and job placement for healthcare company. Passed EHR audit for company's Meaningful Use. Completed multi-panel credentialing for mental health providers. 2020-2023: Oversaw senior level management of a corporation resulting in $100k+ increase in revenue per year. Able to scale businesses successfully and provide marketing resources (web design, blog writing, client resources etc.)
    Featured Skill Customer Support
    File Management
    Email Communication
    Google Workspace
    Medical Billing & Coding
    Dental Technology
    Data Entry
    Providing Information to Callers
    Phone Communication
    English
    Virtual Assistance
    Customer Support Plugin
  • $50 hourly

    • 4.9/5
    • (223 jobs)
    🟢 TOP RATED PLUS Freelancer on Upwork 🟢 High 5 Star client's Feedback 🟢 Higher Client Recommendations 🟢 Impressive Job Success Rate 🟢 100% Free Support On my Work. 🟢 100% Satisfaction Guaranteed. I am highly actuated, ambitious, hands on various technical skills and over 10+ years of wonderful expertise in developing web applications. I am proficient in developing Mobile Responsive Websites, Full dynamic websites that make use of PHP, MYSQL, Javascript, JQuery, HTML/HTML5, WordPress, Joomla, Drupal, Expression Engine and Magento. 📎 RECENT TESTIMONIALS 🌟 "Mrs. Pinki & her team are extraordinary, I recommend them 100%. They can handle from the smallest details all the way to the tallest hurdles. The communication & response time was fast. They listen and address everything I absolutely loved working with them and I look forward to continue to work with them in the future!"" 🌟 "Great freelancer, easy to work with and attention to detail is outstanding. Thanks" 🌟 "Very pleased with all aspect of this job! I will definitely hire Mrs. Pinki again! She was timely, skilled, and nice to work with." In addition to those technologies I actually have extensive information of Angular JS. I have expertise within the following areas: 💻 Web & Mobile UI/UX Designer 💻 Knowledge of Foundations, Bootstrap frameworks 💻 Good experience with HTML5 based projects and scripts 💻 Expert in jQuery, jQuery UI, jQuery-mobile scripts 💻 Can build themes for WordPress, Laravel, CakePHP, Angular, Joomla and many more platforms 💻 W3C Validated and SEO friendly designs Extensive information of various Framework and CMS: Laravel, Codeigniter, Cake PHP, Smarty WordPress, Shopify, Squarespace and magento. Client satisfaction is my initial priority, I always offer clean code that verifies W3C committal to writing commonplace. If you want to additional judge my skills, please feel free to ask me to associate degree interview. I will be happy to co-operate. Thank you such a lot for visiting my profile. Kindest Regards, Pinki Y
    Featured Skill Customer Support
    HTML
    CSS
    CodeIgniter
    Webflow
    Plugin Development
    API Development
    Laravel
    Full-Stack Development
    CMS Development
    Figma
    React
    WordPress
    Custom PHP
    PHP
    Web Design
  • $40 hourly

    • 4.7/5
    • (188 jobs)
    Serfe is an ISO 9001:2015 certified company that provides consulting and development services in information technology oriented to Internet. We specialize in the development of (1) websites with Wordpress, (2) E-Commerce stores with Magento, WooCommerce and PrestaShop, (3) develop and maintain large online systems using the latest available technologies (ie: React Native, Angular, NodeJS, PHP, Laravel, Ruby, Python, MySQL, PostgreSQL). Since 2003, we have served as a web and mobile development team to hundreds of companies all over the world, being repeatedly recognized for developing innovative solutions. We are responsible for full lifecycle development of next-generation software, from initial requirement gathering to design, coding, testing, documentation and implementation, merging business and user needs into high-quality, cost-effective solutions while keeping within budgetary constraints. We also known the importance of an effective communication. As we are in Argentina, we have a similar timezone with America and Western Europe, allowing us to take advantages of phone calls and video-conferences to be sure that we are always on the same page on every step we take. Please, contact us if you have any questions, we would be glad to help you.
    Featured Skill Customer Support
    React Native
    PrestaShop
    WooCommerce
    Magento
    RESTful API
    Node.js
    PHP
    Joomla
    WordPress
    CakePHP
    Laravel
    JavaScript
    jQuery
    AngularJS
    Bootstrap
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