Hire the Best Customer Service Chatbot Specialists

THE BACKSTORY I didn't start as a tech consultant. I started in the trenches of the insurance industry, working through every operational role you can imagine. By the time I became COO of a startup commercial insurance agency, I had seen every broken process, every manual workflow, every spreadsheet held together with prayers. The mission: build from zero to substantial premium volume in an impossibly competitive market. Without unlimited budget or massive headcount. Traditional scaling wasn't an option. Hiring more people for manual processes would destroy margins. So I did what most operators don't: I learned to build. Not just dabble. I architected full automation ecosystems using AI, APIs, no-code platforms, and custom integrations. THE RESULT Within 32 months, we went from $0 to $8 million in written premium. With a lean team processing 500+ monthly submissions while most agencies our size had triple the staff. AI voice agents qualifying leads at 80% automation rates. Smart document generation cutting 2-hour COI requests down to 2 minutes. Automated quoting workflows integrated directly with carrier APIs. Real-time dashboards that turned guesswork into decisions. Customer acquisition costs dropped from $120 to $30. Conversion rates jumped from 8% to 15%. Service team capacity tripled without adding headcount. The technology didn't just save time. It changed what was possible. WHAT I DO NOW I run Tensor Garden, an AI consulting firm specializing in operational automation for service businesses. We work across insurance agencies, law firms, healthcare practices, accounting firms, contractors, MSPs, staffing companies, and other service-based businesses. The problems we solve show up in a lot of different ways. 1,000 emails a day across 28 mailboxes with no system to triage them. CRM integrations that break every time a field changes. Intake workflows that lose leads because nobody followed up fast enough. Credentialing processes that eat three people's time because nothing is automated. Manual data entry that slows down billing, quoting, reporting, and everything else. We've built AI triage systems that read, classify, and act on inbound email with structured confidence scoring and human review queues for edge cases. CRM integration workflows across Salesforce, HubSpot, Lead Docket, Litify, Zoho, and others. HIPAA-compliant automation for healthcare and legal. AI voice agents that qualify leads around the clock. Document processing pipelines that handle OCR, field extraction, PDF signing, and return submission without human involvement. Custom reporting dashboards that replace manual spreadsheet work entirely. And we don't just build automations. When the project calls for it, we can architect and deliver full production applications. THE TEAM Our team is structured deliberately. Three senior leads based in the US handle client relationships, solution architecture, and project oversight. They're backed by a European engineering unit based in the Netherlands, five senior specialists with up to 15 years of experience across AI/ML, full-stack development, data engineering, frontend, and QA. These are not junior contractors. The European team includes a CTO-level software architect who has built mission-critical platforms for government infrastructure, a master's-level AI engineer specializing in LLMs and intelligent data platforms, and specialists who have delivered production systems in regulated, compliance-sensitive environments. The combination works because the US side knows your industry and owns the relationship, and the European side brings the kind of engineering depth that most boutique consultancies can't access. Every engagement is scoped and led from the US. The technical execution matches whatever the project actually requires. WHAT MAKES THIS DIFFERENT Most AI consultants come from tech backgrounds and learn industries on the fly. I'm the opposite. 20+ years of deep operational experience. Certified Insurance Counselor (CIC). Transportation Risk Specialist (TRS). I've sat in the COO seat, managed the workflows, dealt with the carriers, and felt the exact pain points our clients come to us with. I understand your business model, your compliance requirements, and your growth constraints. Then I solve them with technology most people in your industry don't know exists. We also work under HIPAA compliance requirements regularly. Audit trails, structured logging, access controls. Not an afterthought on the projects that need it. LET'S TALK If you want a team that's actually operated the kind of business you're running, knows where the real bottlenecks are, and can build the solution from initial scoping through production deployment, let's talk. No generic advice. No cookie-cutter solutions. Just proven systems built by people who've been in your seat.

Every business I've worked with that was losing leads had the same problem not a marketing problem, not a sales problem. A response problem. Calls going unanswered. Follow ups happening too late. Leads sitting in a CRM with nobody calling them back. That window closes fast. I build AI voice systems that close it automatically. I am an AI Voice Agent Developer specializing in Retell AI, Vapi, Twilio, GoHighLevel, n8n, and Make com. I design and deploy production-ready AI phone agents that answer calls 24/7, qualify leads through natural conversation, book appointments directly into your calendar, and trigger the right follow-up sequence the moment a call ends without any manual involvement from your team. I have built AI receptionists that went live handling real patient calls for medical clinics within days of kickoff. I have deployed outbound AI calling systems that dialled through hundreds of aged leads and reactivated deals the client had completely written off. I have engineered post-call automation workflows that eliminated manual CRM entry for sales teams handling over 300 calls per week. These are not demos. These are systems running inside real businesses right now. 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐮𝐢𝐥𝐝 AI Voice Agents & Call Automation I build inbound AI receptionists and outbound AI calling systems using Retell AI, Vapi, and Twilio that handle real conversations, not scripted menus. The agent qualifies leads, books appointments, routes calls to the right person, and logs everything automatically. Systems include AI phone agents for inbound and outbound calls, AI receptionists for healthcare, real estate, legal, and home service businesses, AI lead qualification agents, appointment scheduling automation, IVR systems using Twilio Studio and TwiML, and post-call automation covering summaries, CRM updates, contact tagging, and follow up triggers. GoHighLevel CRM Automation I build complete GoHighLevel systems that capture, nurture, and convert leads without manual input. This covers pipeline setup and stage automation, missed call text back, multi step lead nurturing sequences, Twilio SMS workflows, appointment reminders, AI-powered lead qualification pipelines, and webhook integrations connecting GHL to your other tools. Your CRM should be a live, accurate picture of every lead not a storage dump nobody updates. Workflow Automation & System Integration Using n8n and Make com I build multi-step automation workflows that connect your tools and eliminate the manual work between them. Lead comes in, gets scored, CRM is updated, task is assigned, follow up is triggered all without a human touching anything. I have built 60+ node n8n workflows handling full lead-to-onboarding pipelines and Make com blueprints running automated client reporting across GA4, Google Ads, and Meta Ads delivered every Monday morning without anyone pressing a button. 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐈 𝐒𝐞𝐫𝐯𝐞 Real estate investors and agencies, medical and dental clinics, home service and trades businesses, law firms, SaaS companies, e-commerce brands, and sales teams that depend on phone communication and fast lead response to drive revenue. 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 Retell AI, Vapi, Twilio, GoHighLevel, n8n, Make com, OpenAI GPT-4o, ElevenLabs, LiveKit, Supabase, Node.js, React, Webhooks and APIs, Google Calendar, HubSpot, Salesforce, Zoho CRM. 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞 I do not build fragile demo bots. Every system I deliver is tested against real call scenarios, real edge cases, and real business logic before it goes live. I map the full conversation flow before writing a single line of prompt. I build the post call automation before the client even thinks to ask. And I stay involved through deployment and testing until the system is performing reliably not just technically functional. 94% Job Success Score. Top Rated on Upwork. 64 completed projects. $10K+ delivered across healthcare, real estate, home services, and SaaS clients. 𝐈𝐟 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐚𝐧 𝐀𝐈 𝐯𝐨𝐢𝐜𝐞 𝐚𝐠𝐞𝐧𝐭 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫, 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐕𝐚𝐩𝐢 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫, 𝐓𝐰𝐢𝐥𝐢𝐨 𝐯𝐨𝐢𝐜𝐞 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐨𝐫 𝐀𝐈 𝐫𝐞𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐢𝐬𝐭 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈 𝐜𝐚𝐧 𝐛𝐮𝐢𝐥𝐝 𝐢𝐭. Send me a message with: Your business type and industry How calls and leads are currently being handled Your current tools or CRM What you want automated or built I will review your setup and tell you exactly what system makes sense for your situation whether that is an AI receptionist, an outbound calling agent, a GoHighLevel automation build, or a full endto end voice and CRM system. Let's build something that actually works inside your business.

Hello there! thank you for taking a moment to visit my profile. I’m Hafeez, a dedicated Customer Service Representative with over 3 years of hands-on experience in delivering exceptional support through email and live chat. I specialize in helping eCommerce businesses provide outstanding customer experiences by handling inquiries, resolving issues, and ensuring customer satisfaction. I’ve had the opportunity to work with clients from around the world, including the Netherlands, Belgium, the UK, the USA, and Germany, which has helped me develop strong communication skills and cultural understanding. My expertise includes working with leading CRM and support tools such as Freshdesk, Zendesk, Zoho CRM, and Intercom. I also have practical experience managing customer interactions on platforms like Shopify and WooCommerce. Here’s what I bring to your business: Professional email and live chat support Quick and effective problem-solving Strong communication and customer handling skills Experience with international clients Reliable, organized, and detail-oriented work approach I am passionate about helping businesses grow by creating positive customer experiences and building long-term relationships. Let’s work together to provide your customers with the support they deserve! Best regards, Hafeez

👋 𝗛𝗲𝗹𝗹𝗼! Thank you for taking a moment to visit my profile. Behind every successful eCommerce store, there’s one thing that truly makes the difference 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. In eCommerce, great products attract customers but 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 is what builds trust and long-term loyalty. I work as an 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲, helping online brands manage customer communication with 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝘀𝗽𝗲𝗲𝗱, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝗶𝘀𝗺 within the past 4 years +. 🎯 With a background in 𝗖𝗼𝗺𝗽𝘂𝘁𝗲𝗿 𝗦𝗰𝗶𝗲𝗻𝗰𝗲 and a 𝗠𝗮𝘀𝘁𝗲𝗿’𝘀 𝗶𝗻 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲, along with hands-on experience supporting a 𝗡𝗲𝘁𝗵𝗲𝗿𝗹𝗮𝗻𝗱𝘀-𝗯𝗮𝘀𝗲𝗱 𝘄𝗼𝗺𝗲𝗻’𝘀 𝗳𝗮𝘀𝗵𝗶𝗼𝗻 𝗯𝗿𝗮𝗻𝗱, I understand both the technical workflow and the customer journey in online businesses. 💼 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼: 📩 𝗛𝗮𝗻𝗱𝗹𝗲 𝗲𝗺𝗮𝗶𝗹 & 𝗹𝗶𝘃𝗲 𝗰𝗵𝗮𝘁 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 with fast and professional responses 🚚 𝗔𝘀𝘀𝗶𝘀𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 with order tracking, shipping updates, and delivery issues 🔄 𝗠𝗮𝗻𝗮𝗴𝗲 𝗿𝗲𝘁𝘂𝗿𝗻𝘀, 𝗿𝗲𝗳𝘂𝗻𝗱𝘀, and exchanges smoothly 💬 𝗥𝗲𝘀𝗼𝗹𝘃𝗲 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀 in a calm and solution-focused way 🛍️ 𝗣𝗿𝗼𝘃𝗶𝗱𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 to support customer decisions ⚡ 𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸: I focus on delivering 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗼𝘃𝗲𝗿 𝗾𝘂𝗮𝗻𝘁𝗶𝘁𝘆 every interaction is handled with: ✔️ 𝗖𝗹𝗲𝗮𝗿 & 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 ✔️ 𝗤𝘂𝗶𝗰𝗸 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝘁𝗶𝗺𝗲 ✔️ 𝗔𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝘁𝗼 𝗱𝗲𝘁𝗮𝗶𝗹 ✔️ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗳𝗶𝗿𝘀𝘁 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 🚀 𝗪𝗵𝘆 𝗵𝗶𝗿𝗲 𝗺𝗲? Because I don’t just answer messages, I help create a 𝗽𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗯𝗿𝗮𝗻𝗱 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. ✨ Turn customer issues into satisfaction ✨ Improve response quality and speed ✨ Build trust and long-term loyalty ✨ Support your business growth 💬 𝗟𝗲𝘁’𝘀 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿! If you’re looking for 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲, 𝗳𝗮𝘀𝘁, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, I’m here to help your brand grow 📈 Best Regards, Ghulam Rabbani :)

𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐌𝐲 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 ! I am a dedicated Customer Service Professional with a Bachelor’s degree in Computer Science and over 5 years of hands-on experience in customer support, e-commerce operations, social media moderation, and chargeback/dispute management. My focus is simple: helping businesses deliver exceptional customer experiences while improving efficiency and reducing workload. 𝐍𝐞𝐞𝐝 𝐇𝐞𝐥𝐩 𝐌𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬 𝐨𝐫 𝐃𝐢𝐬𝐩𝐮𝐭𝐞𝐬? I can take that pressure off your team. I’ve supported businesses across fashion, fintech, and real estate, handling everything from routine customer queries to complex dispute resolutions. My approach is fast, professional, and always focused on customer satisfaction and retention. 𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬: • Email, Phone & Live Chat Support • Handling Customer Queries, Refunds & Returns • Chargeback & Dispute Management (PayPal, Shopify, Klarna) • E-commerce Store Support & Order Management • Order Processing, Tracking & Shipping Updates • Ticketing System Management 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡: Zendesk | Gorgias | Freshdesk | Zoho CRM | Shopify Slack | Google Workspace | LiveChat | Discord | Skype 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐂𝐚𝐧 𝐄𝐱𝐩𝐞𝐜𝐭: ✔ Fast and professional communication ✔ Strong problem-solving for complex customer issues ✔ Accurate product and order handling ✔ Improved customer satisfaction and retention ✔ Reliable support across multiple channels 𝐋𝐞𝐭’𝐬 𝐖𝐨𝐫𝐤 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫: If you’re looking for someone who can handle your customer support with consistency, care, and professionalism, I’m ready to help your business run more smoothly. Feel free to send me a message to discuss your needs. Many thanks, Adnan Atif

Hi, I'm Taha, official Retell AI partner & certified advanced by Make 👋 I build inbound & outbound AI voice agents so you never lose a lead. Day or night. Right now I have 20+ agents live, handling 100 to 200 calls daily at a 95%+ success rate, monitored personally. Clients include Cooper Roofing, Cornerstone Property Solutions, NC Homebuyers, Grey Street Dentist, and Letizia Rose, across the US, Canada, UK, France, and Australia. Here's what sets me apart: A lot of freelancers can build a voice agent demo. Very few can build one that survives real calls. Real callers interrupt, go off script, and ask things nobody planned for. My agents handle that, because I build the critical steps (booking, qualification, compliance) so they cannot go wrong, and let the AI speak freely only where it's safe to. ——— Some things I've built: → Speed to lead agents. A lead fills out your form and gets a call back in under a minute, before your competitor even sees the notification. → Lead reactivation agents. Old leads sitting in your CRM get called, requalified, and booked. Revenue you already paid for, recovered. → AI receptionists. Someone calls at 2 AM? The AI picks up, asks the right questions, and books them straight into your calendar. Cooper Roofing was losing $15k jobs to voicemail. They now book multiple jobs weekly through their AI. → Booking agents for medical clinics, dental offices, and beauty studios. Friendly, professional, and always on. Built for Grey Street Dentist and Letizia Rose, including full French language support. → Property and real estate agents. Instant lead qualification and appointment booking for high ticket deals. Built for Cornerstone Property Solutions and NC Homebuyers ——— The tools I work with: Retell AI, Vapi, Bland, Make, Zapier, GoHighLevel, HubSpot, Salesforce — and just about anything else you've got. Every call gets recorded, transcribed, and synced straight to your CRM. No manual work. ——— Why people enjoy working with me: I care a lot about how the conversation feels. Quick response times. Natural back-and-forth. No stiff, robotic scripts. Just sharp, well-built AI that sounds like your best team member. Whether you need me for a one-off build or a long-term partnership — you'll get honest communication, fast turnaround, and a system that actually puts money in your pocket. Want to hear a live demo? Just say the word. Talk soon, Taha P.S. — Even if your tech stack is unusual or niche, still reach out. I genuinely enjoy learning new setups.