Hire the Best Chat Support Specialists
in Armenia

Hello👋 I’m an Expert, bilingual Customer Service and Sales Specialist/ Supervisor and Administrative Specialist with over 12 years of professional experience. My background features a decade of leading e-commerce customer care and 5 years of international office administration in Dubai. I specialize in driving hard-core client servicing and delivering the utmost quality service to support long-term business growth. For 10 years, I served as a Customer Service Supervisor for a New York-based online store (Missesdressy com). I managed omnichannel customer operations across US business hours. Combined with my tech-savvy IT foundation and flawless English/Arabic fluency, I help global e-commerce brands maintain smooth day-to-day operations and premium customer satisfaction.I am looking for challenging, long-term, full-time positions where I can take on new operational challenges, optimize team workflows, and ensure your clients receive world-class care. 🔹 What I Can Help You With: Customer Support: Advanced management of live chat, email, ticketing systems, and phone support, including SOP. E-Commerce Operations: Specialized customer journey management for online retail storefronts. Sales Excellence & Growth: Turning support interactions into sales opportunities through consultative up-selling and cross-selling. Supervision & Team Support: Leading support agents, monitoring quality assurance, and resolving complex client issues. Virtual Assistance & Office Administration: 5 years of corporate experience managing documentation, coordination, and office workflows. Bilingual Translation & Localization: Precise English-to-Arabic and Arabic-to-English marketing and business translation. Data Management & Research: Efficient internet research, market data collection, and accurate data entry. Technical & Desktop Support: Leveraging my IT skills to assist customers with basic technical troubleshooting. Outbound Outreach: Confident handling of telecommunications, cold calling, follow-ups, and promotional campaigns. 🔹 Key Skills and Strengths: ✔Positive tone, patience and empathy dealing with customers. ✔Professional communication skills and time management. ✔Problem solving skills, taking workload and the ability to work under pressure. ✔Attention to details, team player with management skills. ✔Fast learner to new systems and procedures. ✔ Flawless Bilingual Fluency: Seamless written and spoken communication in English and Arabic. ✔ Hard-Core Client Servicing: Deeply committed to delivering professional, utmost quality service. ✔ Sales & Marketing Alignment: Skilled at using customer feedback to support retention marketing and boost customer lifetime value, everything that turns your traffic to sales and troubleshoot any issues beyond. ✔ Leadership Experience: 10 years of supervising support workflows and guiding team success. ✔ Cross-Cultural Adaptability: Experienced with US customers, GCC Arabic market and Middle Eastern corporate environments. ✔ Technical Savviness: Strong IT problem-solving capabilities and fast software adoption. ✔ High Autonomy: Ability to work independently with little to no supervision. ✔ Time Zone Flexibility: Fully equipped to align with your required business hours. 🔹 Tools, Tech, & Infrastructure: CRM & Helpdesk Tools: Zendesk, LivePerson, and related customer ticketing software. Productivity Suites: Expert knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) from older versions to the latest cloud suites. Communication Channels: Multi-line phone support, live web chat systems, and professional business email management. Technical Setup: High-speed broadband internet connection, modern high-spec PC setup, and professional voice-speed supported headset. 🔹 Why Businesses Choose Me: ✔ 12+ Years of Proven History: A solid mix of e-commerce leadership, sales and international corporate admin experience. ✔ Reliable Infrastructure: Zero downtime with a fast connection and modern remote devices to execute work effectively. ✔ Quality-Obsessed Mindset: Dedicated to protecting your brand's reputation and customer retention rates. ✔ Growth-Oriented: Seeking long-term partnerships to scale alongside your business goals. ✔ Verified Voice Quality: Well-spoken English (please feel free to request a voice recording during our interview!).I am passionate about helping online businesses provide outstanding support while building reliable, long-term professional relationships. 📩 Let’s talk ! Send me an invitation to interview, we can talk about how I can streamline your support operations today. Please feel free to check my portfilio and Upwork experience.

My objective is to offer honest, dependable and timely support to you. I'm interested in long-term jobs. My skills include: - Highly motivated, responsible and honest worker - Fluent Russian and written English - High quality live chat and email support - Developing, managing and updating knowledge base, guidelines and SOPs - Supervising customer support department - Creating a rating system for customer support specialists according to the company targets

🌟 Lead Generation | IT Sales | Business Development | Client Communication Pro Hi! I’m Karine - a detail-oriented and empathetic professional with a strong background in IT sales, Business Development, customer support, and service coordination. With years of experience in telecommunications, hospitality, and premium client services, I know how to ask the right questions, uncover customer needs, and deliver tailored solutions that convert. 🔹 What I offer: B2B Lead Generation (manual or tool-based) CRM data entry and cleanup Outreach messaging (LinkedIn, Email) Sales support and follow-up tracking Client communication and service coordination 🔹 Why clients love working with me: Clear, professional communication Reliable, on-time delivery Sharp attention to detail Friendly and client-focused approach I’m passionate about helping businesses grow through quality leads, smooth coordination, and excellent service. Multilingual: Fluent in English, Russian, and conversational in Spanish I’m eager to help businesses thrive by combining my hospitality, sales, and administrative skills. Let’s collaborate to achieve your goals! Let’s work together to make things happen — message me anytime! 🌟

My name is Lilit, from Armenia. I have 8+ years of sales experience and currently I work as a financial consultant in one of Armenia's leading digital banks. During my career I have completed different roles and accomplished multiple various tasks, which enlarged my skillset. Here are the fields of my expertise and the services I will gladly provide: ✅ Administrative Tasks | Administrative support ✅ Executive assistance | Virtual Assistance ✅ Calendar Management | Appointment Scheduling ✅ Client Meeting Coordination ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Customer support | Chat support | Technical Support ✅ Customer Query Handling via Email or Chat ✅ Email Support | Email management ✅ Supplier and Customer Communication ✅ Purchase processes ✅ Social Media Management ✅ Sales ✅ Copywriting | Writing ✅ Microsoft Office 365 ✅ PPTX Presentation design ✅ Market research | Online Research | Google research ✅ CRM ✅ Lead Generation ✅ Community Management ✅ Human resources management - hiring and training, onboarding new team members ✅ Loan and mortgage Specialist ✅ Financial consultation I am a fast learner: I accept challenges and overcome barriers to execute my job with excellence. I will be happy to have an interview and discuss the prospects of our possible cooperation. Please do not hesitate to invite me to a job interview. All the best, Lilit

Looking for a reliable, experienced, and client-focused Customer Support Specialist? You’re in the right place. Having over 6 years of experience deliver excellent customer service and administrative support to international clients. My goal is to ensure customer satisfaction, retention, and smooth daily operations so you can focus on growing your business. ✅ Customer Support Expertise • High-quality customer service with proven satisfaction results • Strong written & verbal communication skills • Email, live chat, and online chat support • CRM tools (Zendesk, Intercom, HubSpot, Freshdesk, etc.) • Ticket management and escalation handling ✅ Why Clients Choose Me • Professional, reliable, and detail-oriented • Strong multitasking and time management skills • Compassionate, patient, and solution-driven approach • Dedicated to meeting deadlines without compromising quality • Honest, trustworthy, responsible, respectful, and working at a fast pace I take pride in helping businesses build stronger customer relationships and ensuring every client interaction is positive. If you’re looking for a dedicated partner to support your customers and business operations, let’s connect! 📩 Let’s discuss how I can support your team.

Hello! I am a motivated English Language and Literature student at Yerevan State University, ready to provide virtual assistance, data entry, and customer support services in english and Armenian. My key skills include: - Accurate and fast data entry - Email and chat support - Internet research and information organization - Microsoft Excel and Google Sheets - Attention to detail and ability to meet deadlines I am a fast learner, responsible, and eager to deliver high-quality work for clients. I am looking forward to helping you complete your tasks efficiently and reliably.