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Senior IT Administrator | 16+ Years Experience | AI-Driven Automation & Asset Specialist I provide enterprise-grade IT administration and strategic asset management for modern, fast-growing businesses. With over 16 years of experience in the software and network industry, I specialize in transforming disorganized IT environments into secure, automated, and cost-efficient powerhouses. 🤖 The AI Advantage: Modernizing IT Workflows In 2026, manual IT administration is a bottleneck. I leverage deep expertise in AI-driven automation to accelerate internal results. By integrating AI into daily operations, I help companies: Automate Routine Tasks: Drastically reduce the time spent on user provisioning, ticket routing, and system monitoring. Predictive Maintenance: Use AI tools to identify potential hardware failures or security vulnerabilities before they impact your business. Rapid Scaling: Implement automated workflows that allow your IT infrastructure to grow instantly alongside your team without increasing headcount. 🛠️ Core Technical Competencies SaaS Ecosystem Management: Expert administration of Google Workspace, Slack, Adobe, JetBrains, Docusign, Asana, Braze, and G2 Track. Identity & Access Management (IAM): Advanced configuration of SAML, SCIM, MFA, and LastPass to ensure a "Zero Trust" security environment. Network & Infrastructure: Hands-on experience with Meraki, network hardening, and troubleshooting complex hardware/software issues. Lifecycle Management: Full-cycle management of IT hardware—from strategic procurement and deployment to secure disposal and compliance. 📈 Business Impact & Strategic Value I don’t just "fix computers"; I manage IT as a business asset. My approach focuses on: Cost Optimization: Identifying "shadow IT," centralizing software licensing, and leveraging cost benchmarks to reduce annual spend. Compliance & Governance: Developing robust company policies, maintaining integration integrity, and ensuring data privacy (SOC2/GDPR readiness). Seamless Onboarding: Creating frictionless automated processes for employee onboarding and offboarding to protect company data and improve the "Day 1" experience. Why Work With Me? I am a business-oriented decision-maker who communicates complex technical ideas in plain English. Whether you need a one-time security audit, a full SaaS migration, or the implementation of an AI-automated IT service desk, I deliver results that are fast, secure, and scalable. Ready to evolve your IT infrastructure? Let’s connect and discuss your project goals.

Hi there! 👋 I'm a dedicated and results-oriented DevOps Engineer with 4+ years of experience transforming complex technical challenges into streamlined, scalable, and efficient solutions. 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐫𝐢𝐧𝐠 𝐭𝐨 𝐭𝐡𝐞 𝐓𝐚𝐛𝐥𝐞 → 𝐄𝐧𝐝-𝐭𝐨-𝐄𝐧𝐝 𝐃𝐞𝐯𝐎𝐩𝐬 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: From CI/CD pipelines to infrastructure automation, I create workflows that enhance development velocity and operational stability. → 𝐂𝐥𝐨𝐮𝐝 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Experienced across AWS, Azure, GCP, and DigitalOcean, I design and manage resilient cloud infrastructures optimized for performance and scalability. → 𝐓𝐨𝐨𝐥𝐛𝐨𝐱 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Proficient with Terraform, Kubernetes, Docker, and Ansible, ensuring seamless integration and deployment processes. 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐓𝐨𝐨𝐥𝐬: 𝐂𝐥𝐨𝐮𝐝 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 AWS, Azure, GCP, DigitalOcean On-Premise: ESXI, Hyper-V, Routers, Switches, VPN 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐚𝐬 𝐂𝐨𝐝𝐞 (𝐈𝐚𝐂) & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 Terraform, Ansible 𝐂𝐨𝐧𝐭𝐚𝐢𝐧𝐞𝐫𝐢𝐳𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 Kubernetes, Docker 𝐖𝐞𝐛 & 𝐏𝐫𝐨𝐱𝐲 𝐒𝐞𝐫𝐯𝐞𝐫𝐬 Nginx, HAProxy 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 / 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 (𝐂𝐈/𝐂𝐃) Azure DevOps, GitLab CI, GitHub Actions, TeamCity 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 MySQL, MariaDB, MongoDB, PostgreSQL, MSSQL Cloud Databases 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 & 𝐋𝐨𝐠𝐠𝐢𝐧𝐠 Grafana, Prometheus, Zabbix, ELK Stack, SonarQube Why Work With Me? I’m not just another DevOps professional; I’m a committed partner in your success. My approach combines technical expertise with a collaborative mindset, ensuring your goals are met with precision and efficiency. Ready to turn your vision into reality? Let's connect and build something amazing together.

🌟 Lead Generation | Sales & Service Specialist | Client Communication Pro Hi! I’m Karine — a detail-oriented and empathetic professional with a strong background in sales, customer support, and service coordination. With years of experience in telecommunications, hospitality, and premium client services, I know how to ask the right questions, uncover customer needs, and deliver tailored solutions that convert. 🔹 What I offer: B2B Lead Generation (manual or tool-based) CRM data entry and cleanup Outreach messaging (LinkedIn, Email) Sales support and follow-up tracking Client communication and service coordination 🔹 Why clients love working with me: Clear, professional communication Reliable, on-time delivery Sharp attention to detail Friendly and client-focused approach I’m passionate about helping businesses grow through quality leads, smooth coordination, and excellent service. Multilingual: Fluent in English, Russian, and conversational in Spanish I’m eager to help businesses thrive by combining my hospitality, sales, and administrative skills. Let’s collaborate to achieve your goals! Let’s work together to make things happen — message me anytime! 🌟

I'm looking for a challenging and interesting professional career on Upwork with over a decade of experience in Customer Service on Ecommerse platforms , applying for full time long term positions that offers growth, with the focus on delivering a reliable and quality service. believing in Hard core Client Servicing. Delivering a Professional Utmost Quality Service as a main priority. oDesk / Upwork complemented my stack of experience by dealing with customer support for sales through communication online , using email / chat / phone , through zendesk and live person , and I really made use of my fluent bilingual skills in English / Arabic , looking forward for other CS and technical support that will complement my IT skills as well. I'm 10 years experienced as customer service supervisor handling chats / emails and phone calls for customers for online store in NY : Missesdressy.com during business hours , looking for similar job online I'm using a broadband Internet connection that is reliable and fast , with all fast and new PC and remote devices that needed to achieve my work most effectively, available at different time zones as agreed. I have experience in office duties have worked for 5 years as an office administrator/ coordinate at Sof-tel Company in Dubai I was handling communication through phone /chat /e-mail regarding document exchange, accounting and office changes etc , with a great knowledge in Microsoft office suites 2007-latest , and PC programs, with my Arabic/English languages, also experience in Arabic/English translation, very Internet/computer savvy, available online for 8 hours or more ( if necessary ) I have fast connection and high speed PC /headset that supports voice speed requirements. Well written and spoken in English language ( please feel free to ask for my voice record to make sure ) also fluent in Arabic. Have communication skills in online chatting/ answer emails/ do research / data collection and entry, customer support, tech. support ,outbound reach , telecommunication, cold calling, phone support and communication and desktop help. fast learner was working as an IT System Administrator for more than 5 years , providing 24/7 support to system network servers and clients my professional skills are : -structure cabling ( patch panels , jack box, crimping) -Windows Server administration ( 2008/2003 SB) -Linux Cantos 5.5 ( Red Hat 5 ) server administrator. -Vmware Server Console. - AD, Group Policy , DNS, DHCP, Active Content administrator , Security Permission setup and Audit user access. -Autoloader administrator. - Data / System state backup regular plans , ntbackup.exe and Symentac S/W -Desktop User Help, Win XP, Win 7, Vista,  Office Suites 2003/2007 and problems shooting. - Setup/administer/update  Antivirus, Antispyware, Internet navigation advisor S/W. -Troubleshoot S/W and H/W problems , device compatibility checking , cooperating with vendors to accomplish the S/W and H/W purchase that most suits the Server/Client machines. - Linux based Scalix (SAC) E-mail server administrator, including installation, deploy, manage/backup, besides the  Exchange 2003 e-mail servers, setting up IMAP, POP3 Exchange Server Account on Microsoft Outlook ,OE and Mozilla Thunderbird Clients. Microsoft Exchange Server Config. -Disaster recovery and prevention /Backup plans, server  replacement plans. Full /Incremental/differential Backups. -Cisco Security Appliances and Router Setup, Using ASDM and CLI.Configuring Multiple site-to-site VPN's , Using Cisco Security appliance. -Familiar, experienced  with RAID types and storage partitioning plans , implementations. -Continuous learning skills, Research Motivation, Self training skills, Troubleshoot skills, and the capability to adapt new systems in short time. -Basic Web Research, Gathering data from websites and entering it into Excel spreadsheets

I am a highly skilled IT professional specializing in networking and systems administration, with strong hands-on experience in designing, configuring, and securing enterprise-level infrastructures. 💡 Key Skills & Technologies: ✅ Cisco (CCNA Certified), Cisco Call Manager ✅ Juniper Networks ✅ Palo Alto Networks & Cortex XDR ✅ Active Directory (AD) Administration ✅ Kaspersky Endpoint Security ✅ Windows Servers ✅ VPN, Firewall Configuration & Network Security ✅ Troubleshooting & Technical Support With a proven ability to work under pressure and deliver reliable solutions, I can help you set up or maintain secure, scalable, and well-structured network systems. Whether it's building a robust corporate network or optimizing system performance, I ensure security, efficiency, and stability. Let’s collaborate to take your infrastructure to the next level!

Welcome to my profile. I'm an Emailing Deliverability expert with more than 4 years experience. I have successfully finished more than 20 projects in the scope of Email Deliverability. I know how to set up SPF DKIM and DMARc records achieves the DMARC policy to reject, create an email accounts and warm up the domains. Also, I have an experience with sending up to 100k emails per day and have my own SMTP servers with dedicated IP. Build free based DMARC reports checker freedmarc.us Looking for long-term employment opportunities here. Nevertheless, I am open to other types of collaborations as well. I am pretty flexible with respect to working hours. Deadlines are sacred to me. I believe that I would make an excellent addition to your team and to your project.