Hire the Best ifbyphone Administration Specialists

System administrator with more than 10 years of experience. Work with all Windows server platforms and user OS, mail, O365, Exchange online, AD, Azure AD, GPO and so on.

Hello there, I am VICIDIAL Engineer working in this filed from last 3 years. I have managed more than 500+ servers and diallers. I can arrange a new server, can provide unlimited support to any type of vici dialller. I can assist in any feature you think about the dialler. If you are looking for a really experienced person, congratulations, you are on the right profile. Thanks!

I'm an experienced IT Support Specialist with over 3 years of providing remote technical support to users across multiple industries. I specialize in troubleshooting hardware, software, network, email, VoIP, and account-related issues while delivering excellent customer service. I have experience supporting hotel and corporate environments, handling user onboarding and offboarding, account administration, ticket management, and remote troubleshooting. I'm comfortable working independently, managing multiple priorities, and communicating technical solutions clearly to non-technical users. ➡My technical experience includes: ✅ Help Desk & Technical Support (Email, Chat, Phone) ✅ Remote Desktop Support ✅ Windows 10/11 Troubleshooting ✅ Microsoft 365 & Google Workspace ✅ Active Directory / LDAP User Management ✅ User Onboarding & Offboarding ✅ Password Resets & Access Management ✅ Ticketing Systems (HubSpot, Halo) ✅ VoIP Support (Zoiper, Bria, MicroSIP, Sangoma, ConnexOne) ✅ Gmail & Outlook Support ✅ Slack & Microsoft Teams ✅ Zabbix Monitoring ✅OVHCloud ✅ Remote Hardware & Software Troubleshooting I also have experience supporting hospitality technology platforms, including Opera PMS, Marriott GXP, Lightspeed POS, Alice App, Knowcross, Elimiwait, HMS, and Synergy. I take pride in being dependable, detail-oriented, and focused on resolving issues efficiently while ensuring a positive user experience. If you're looking for a reliable IT support professional who can quickly adapt to your systems and provide excellent remote support, I'd be happy to help.

I've been working in IT-BPO industry since 2007. I've dealt with several companies and clients all across the globe. I've been outstanding in customer service and customer satisfaction as I go above and beyond client's expectations. I've acquired wide variety of technical skills as follows: Skills: Active Directory Windows OS, Mac OS, Windows servers, iOS, Android, Virtual machine, Amazon workspace, VDI Salesforce, Sandbox, Workbench, Dataloader Adobe, MS Office, Azure, ServiceNow Cybersecurity, Firewall classes JAMF, BitLocker, Antivirus Amazon Connect, Customer service, Problem Solving MS Exchange, Outlook, Google Mail Webex, Zoom, MS teams, Google Meet, Slack ITIL, CompTIA MDM, Genesys Troubleshooting knowledge for Microsoft Windows 7 / 10, Mac, Mobile Devices (Android & iOS), Microsoft Office applications suite, Office365, MS Exchange, Outlook, local and LAN printers, Wi-Fi, VPN, Internet Connectivity, Communication tools (Skype, Webex, etc.) Microsoft Active Directory Users and Groups Management Remote Desktop, LogMeIn, Skype, CMRC, etc. Trainings: a. Corporate Cybersecurity training b. Mac OS Technical troubleshooting training c. CompTIA A+ training d. Windows 10 training e. ITIL v4 Foundation training

SUMMARY - 8 Years of Experience in IT, Security and a Bachelors’ Degree in Computer Science - Expert knowledge of Linux, Windows, Microsoft Products, Phone Systems, Virtualization, VPN, Networking, Switches, Access Controls Systems and Camera (CCTV) Systems - Competent knowledge of GIT, Java, Puppet - Very Good knowledge of HTML, CSS and JavaScript

ISP Network Engineer with 10+ years of experience in GPON, MikroTik, Linux, DNS, Email Infrastructure, and Hosting Operations. I have more than 10 years of hands-on experience operating real production environments, including an FTTH network, MikroTik routing platforms, GPON OLT systems, SmartOLT automation, hosting infrastructure, and business email systems. Recently received a 5-star Upwork review for DNS, Email Infrastructure, and Technical Operations support, with client feedback highlighting quality, problem-solving, and technical expertise. My experience comes from real operational environments rather than lab-only setups. I work daily with customer provisioning, PPPoE services, network troubleshooting, DNS management, hosting infrastructure, and email delivery systems. ISP & Network Operations • MikroTik RouterOS Administration • GPON OLT Administration (ZTE C620 / C650) • SmartOLT Deployment & Automation • ONU Provisioning & Troubleshooting • PPPoE Services & Subscriber Management • VLAN Configuration, Routing & Switching • VPN & WAN Failover Solutions • ISP Customer Provisioning & Operations Linux, Hosting & DNS • Ubuntu Linux Administration • VPS & Hosting Management • cPanel & WHM Administration • DNS Troubleshooting & Migration • Cloudflare Administration • SSL Certificates • Website & Email Migration • WordPress Hosting & Troubleshooting Email Infrastructure • Microsoft 365 Administration • Google Workspace Administration • SPF, DKIM, DMARC & MX Records • Email Deliverability Troubleshooting • Email Routing & Forwarding • SMTP Configuration I focus on identifying root causes, solving technical issues efficiently, and building reliable solutions that work in real production environments. Available for GPON, MikroTik, SmartOLT, Linux, DNS, Email Infrastructure, Hosting, WordPress, ISP Operations, and Network Troubleshooting projects.