Hire the Best eFileCabinet Specialists

I am a certified professional with unique skillset and profound knowledge of DBA, Solution Architecture, SysOps and DevOps. With over 15 years of hands-on experience, I am designing, building, managing and optimizing various databases and environments for Startups, SMBs and Fortune 100 Enterprises from different industries. Reviews have it! ✅ DBA Expertise: 𝐃𝐁 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: Oracle 9i, 10g, 11g, 12c - 19c on premise and in Cloud, MS SQL, PostgreSQL, MySQL, SQL Server, and more. 𝐂𝐥𝐮𝐬𝐭𝐞𝐫𝐰𝐚𝐫𝐞: Automatic Storage Management (ASM), Real Application Clusters (RAC) 𝐎𝐫𝐚𝐜𝐥𝐞 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐞𝐝 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: Exadata, ZDLRA, Exalogic, ODA 𝐌𝐢𝐝𝐝𝐥𝐞𝐰𝐚𝐫𝐞 𝐚𝐧𝐝 𝐄𝐑𝐏 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: NetSuite, Oracle E-Business Suite, Weblogic Server, Apache Tomcat, Glassfish, OBIEE, Discoverer, Fusion Middleware, OAM/IDM 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞-𝐜𝐥𝐚𝐬𝐬 𝐁𝐚𝐜𝐤𝐮𝐩, 𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲 𝐚𝐧𝐝 𝐑𝐞𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧: RMAN, Dataguard, Golden Gate 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, 𝐒𝐜𝐫𝐢𝐩𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: bash, SQL, PL/SQL, Python 𝐂𝐥𝐨𝐮𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Oracle Cloud, AWS, Azure 𝐒𝐲𝐬𝐭𝐞𝐦 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: Unix and Linux, Windows (on premise or in Cloud) ✅ DevOps, SysOps Expertise: 𝐒𝐲𝐬𝐭𝐞𝐦 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠: Scalable, secure, and highly available designs tailored to business needs. 𝐒𝐲𝐬𝐎𝐩𝐬 & 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞: Managing virtual machines, containers, storage, backup, migration, networking, and databases. 𝐃𝐞𝐯𝐎𝐩𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: CI/CD, infrastructure as code (IaC), tools like Jenkins, GitLab CI/CD, Azure DevOps, etc. 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Data encryption, access control, IAM, GDPR, HIPAA, PCI-DSS compliance. Choosing me as your IT Architect, DBA, SysOps, and DevOps Engineer means you gain a trusted partner who will go the extra mile to deliver exceptional results and help your organisation thrive. Let's discuss your requirements and get you the best solution. Contact me today!

Shared Support Center Manager - 24/7 IT Infrastructure Monitoring - 24/7/365 Shared Service Desk support - Microsoft365 Support Services - Managed Desktop Services - Server infrastructure management - Application Operation services - Supporting of Network infrastructure - Optimizing and reporting Good knowledge and everyday hands-on experience of JIRA, Confluence, Nagios, Cacti, Pingdom, N-Central, OMS, Azure, Microsoft 365, Continuum, Zoho, Kayako, Connectwise.

Experienced System Administrator and IT Support Specialist with strong expertise in remote technical support, incident management, and IT infrastructure maintenance. I help businesses maintain stable, secure, and efficient IT environments by delivering fast and reliable support solutions. 🔹 What I Can Do for You: ✅ Level 1 & Level 2 Technical Support (Remote & On-site) ✅ Helpdesk & Ticket Management (Incident resolution & follow-up) ✅ Windows Server & Active Directory Administration ✅ Microsoft 365 Administration (Exchange, Outlook, Teams, OneDrive) ✅ User Account & Access Management ✅ Network Support (TCP/IP, DNS, DHCP, VPN configuration) ✅ System Installation, Configuration & Maintenance ✅ IT Troubleshooting & Root Cause Analysis ✅ Documentation & IT Process Improvement 💡 Why Work With Me? Fast response time Clear communication Problem-solving mindset Detail-oriented and reliable Customer-focused approach I am committed to providing high-quality IT support to ensure business continuity and user satisfaction.

Hi I'm Abel! ✅ I am a Top-rated IT Helpdesk Support Specialist. I am a self-motivated professional that thrives on innovation, overcoming challenges, learning new skills, and encouraging growth in those around me. ✅ I am searching for a job that would make use of my skill set and work experience while providing room for growth. I have over 17 years of professional expertise in enterprise infrastructure services. ✅ I'm always on the lookout for ways to increase productivity and profit. When my clients win, I win. Let's chat about how I can level up your business. Summary of Qualifications: ✅ IT Graduate ✅ Excellent English verbal and written communication skills ✅ Delivering excellent customer service ✅ Effectively translate complex, technical concepts into easy-to-understand language to assist non-technically oriented users ✅ Troubleshoot and resolve a wide range of issues from application support, to complex server and infrastructure issues. ✅ Phone Support ✅ Chat Support ✅ Email Support ✅ Ticket Support Comprehensive understanding of: ✅Microsoft Windows and Mac Operating Systems ✅Apple IOS and Android experience ✅Ticketing System (ConnectWise, Jira, ServiceNow, Kaseya and BMS) ✅Zoho One CRM ✅Sentinel One, Kaseya VSA,Backup Radar,MSP360 ✅RMM and Monitoring tools (Acronis,Datto,Cisco Meraki,Auvik,Cel-Fi) ✅Remote Control Assistance(ConnestWise Automate, ScreenConnect & Control) ✅Windows Server ✅Microsoft 365 and Outlook Exchange (AppRiver/Zix) ✅Email Threat Protection(AppRiver,MxDefense,M365) ✅Active Directory ✅Group Policy ✅VMware ESXi, NAS, Buffalo ✅Managed switches/VLANs ✅Firewall & Network Management ✅Understanding and Working Knowledge of DNS Certifications: ✅ Google Foundations of Cybersecurity Certification ✅ Service Management with ITIL4 Certification ✅ ET15 Sophos Central Endpoint and Server - Engineer Certification ✅ IT GLUE Technician Certification ✅ IT GLUE Deployment Guide Certification ✅ ConnectWise Manage Technician/Engineer Certification ✅ ConnectWise Automate Technician/Engineer Certification ✅ ConnestWise Endpoints_and_Networks Certificate ✅ Cloud Tech Associate Advance Security ✅ Acronis CyberFit Tech Foundation ✅ Acronis Certification Cloud Tech Fundamentals ***The rate can be negotiated according to the needs of the company***

I am a dedicated and professional individual committed to working and growing in a dynamic environment where my experience and skills can be optimally utilized to solve problems efficiently and deliver results productively. Skills set: • AML / KYC processes • Risk and compliance assessments • Policies and internal controls • Trust & Safety • HIPPA • GDPR • Office 365 Migration / Onedrive • Customer Support • Technical Support • Server Administration • Data analyst Tools Experience: Docker, Kubernetes, Terraform, Linux, Google App (Docs, Spreadsheets and etc.), ActiveDirectory, Slack, Office 365 Python & Shell Scripting, AWS Cloud, Azure Cloud, Apache, Tomcat, Nginx, C-Panel, WHM, Plesk Panel, Commvault backup tool, and monitoring tools such as Datadog, Everest, Zabbix, and ELK Stack. I am also proficient with Email Servers like Postfix and Dovecot. I specialize in delivering effective IT support and migration solutions with over 5 years of hands-on experience. My expertise spans VMware virtualization. I have a proven track record in administering, installing, and maintaining servers Never underestimate the value of the beginner’s mind-set. Sometimes the most valuable perspective is not the expert but the curious uninitiated. --Hayden Brown

I support MSPs in delivering faster assistance, enhanced endpoint security, and streamlined IT operations. With over 11 years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, Autotask, Datto, ITGlue, and PowerShell automation, I independently manage tickets, optimize workflows, and drive efficient service delivery from day one. My strong communication skills enable me to manage difficult customers effectively and ensure they leave satisfied with a positive experience. Key Skills - Microsoft Azure Cloud Services - Microsoft 365 / Office 365 (Exchange, SharePoint, Teams, OneDrive) - Windows Server (2003/2008/2012/2016/2019/2021) - Exchange Server (2000–2019) - Windows OS (7, 8, 10, 11) - Exchange Migrations & Tenant Management - Azure AD, Azure Portal, Virtual Machines, Recovery Services - G Suite Administration - Mac OS Troubleshooting & Integration - IT Documentation (ITGlue, HUDU) - RMM & Ticketing Tools (ServiceNow, Jira, Autotask, Quick Assist, Datto) Server Platform Services - Enterprise server hardware & OS support - L1/L2/L3 support & problem management - User & access management - Performance & capacity management - OS installation, configuration, upgrade & migrations - Mac OS integration with Windows networks Certifications MS-101 - Plan, implement, and manage Microsoft 365 services securely and efficiently. MS-203 - Microsoft 365 messaging, including Exchange Online, hybrid configurations, security, and compliance MS-500 - Identity and access management, information protection, and Microsoft 365 compliance. MS-100 - Enterprise Administrator Expert credential. MS-533 - Manage and deploy Azure services MS-663 - Exchange on premise implementation and designing. MS-662 - Mailflow and Exchange infrastructure design MCSA - Microsoft Certified Solutions Associate MCSE - The Microsoft Certified Solutions Expert Education MBA in Information Technology