Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries:
🔹Banking
🔹Fintech
🔹Insurance
🔹Human Resources
My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with:
🔹Deep domain expertise
🔹A proven track record of driving results in high-stakes enterprise environments
I specialize in:
🔹Evaluating systems, processes, and user experiences
🔹Bridging the gap between business stakeholders and technology teams
🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans
Whether you need:
🔹 A Business Requirements Documentation (BRD) crafted from scratch
🔹 Functional Requirements Documents (FRD)
🔹 User Stories & Acceptance Criteria
🔹 Agile/Scrum Documentation
🔹 An Agile team led through a complex sprint cycle
🔹 A system implementation managed end-to-end
🔹 UAT Planning & Support
🔹 Process Flow Diagrams
🔹 Gap Analysis
🔹 Data Mapping & Workflow Documentation
🔹 Stakeholder Communication
🔹 Project Coordination & Delivery Support
I bring structured thinking, strong communication, and enterprise-level execution to every engagement.
𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘
📌 Business Analysis
Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery
📌 Agile & Project Management
Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination
📌 Domain Expertise
Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management
📌 Data & Technical Skills
SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting
📌 Tools & Platforms
Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR
📌 Methodologies
Agile • Scrum • Waterfall • SAFe
✅ Why clients work with me:
✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources.
✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects.
✔ Clear and structured documentation
✔ Strong business-to-technology communication
✔ Enterprise project experience
✔ Reliable stakeholder management
✔ Fast learning and problem-solving ability
✔ Detail-oriented delivery approach
In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs.
Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items
Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project.
Thank you!
Business Analysis
Stakeholder Management
Agile Project Management
Dev & IT Project Management
Digital Project Management
IT Project Management
Customer Experience Management Software
Product Backlog
Requirements Specification
Product Requirements Document
Requirement Management
Requirement Analysis
Enterprise Architecture
Business Process Management
Agile Software Development
AI Product Management
Jira
Software Design
Qualitative Research
Software Consultation
Toluwase T.
Osogbo, Nigeria
$10/hr
5.0
2 jobs
Are you overwhelmed with emails, scheduling conflicts, constant messages, administrative work, and day-to-day operations that never seem to end?
I step in to organize the chaos and give you back your time and clarity through efficient Executive Support, Virtual Assistance, Administrative Support, Email Communication, and effective Communications.
I'm a proactive Executive Virtual Assistant specializing in Executive Support, Administrative Support, Project Coordination, and Client Communication. I help streamline operations, improve productivity, and keep your business running smoothly through structured systems, efficient workflows, and reliable task execution.
From email communication, scheduling, calendar management, task coordination, data entry, file management, and document preparation to project management, I handle your day-to-day operations so you can focus on growing your business.
Here's how I can support you:
Inbox & Email Management
Redesigned a client's cluttered inbox into a structured zero-inbox system, making priority messages easier to find and manage.
Calendar Management & Scheduling
Built and maintained a color-coded executive calendar system managing 15+ weekly meetings, strategic planning blocks, and protected time with 95–98% on-time delivery across scheduled tasks.
Executive & Administrative Support
Supported day-to-day operations, document preparation, data entry, and online research, allowing clients to focus on higher-value work.
Project Coordination & Workflow Optimization
Set up and managed a Trello-based Executive Operations Board tracking active projects, backlogs, and weekly priorities using Trello, Notion, and Asana.
Client Communication
Delivered work rated 5 stars for professionalism, clear communication, and quality that exceeded expectations.
Professional Capabilities
• Organization & Time Management
• Attention to Detail
• Strong Written & Verbal Communication
• Problem Solving
• Confidentiality & Discretion
• Adaptability & Initiative
I am highly skilled with Google Workspace, Microsoft Office (Word, Excel, PowerPoint), Notion, Trello, Asana, ClickUp, and Calendly, adapting quickly to any system your business uses.
If you're looking for a reliable, detail-oriented Executive Virtual Assistant who excels in Executive Support, Administrative Support, Scheduling, Email Communication, Data Entry, and business operations, I'd love to help.
Send me a quick message so we can discuss how I can help.
Document Management System
Virtual Assistance
Administrative Support
Microsoft Word
Microsoft Excel
Executive Support
Email Communication
Scheduling
File Management
Data Entry
Notion
Google Workspace
Project Management
Calendar Management
Research & Strategy
Trello
Asana
Email Management
Maulik P.
Ahmedabad, India
$25/hr
4.5
116 jobs
Are you tired of developers who over-promise and under-deliver?
With over a decade of experience spanning startups, enterprises, and Fortune 500 companies, I've successfully delivered 100+ projects, logged more than 6,000 hours, and earned $100K+ on Upwork alone.
When Engaiz, a Cybersecurity tech company, needed to build their platform from scratch, they brought me in. I led the development of their second-generation solution. Today, it powers their business and drives millions in annual revenue.
I have built solutions that serve industries such as Cyber security, healthcare, travel, eCommerce, real estate, education, Biotech and PMOs,
My core expertise includes following stack:
𝐀𝐈 / 𝐃𝐚𝐭𝐚 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠
OpenAI / LLMs / RAG / Python
AI Integration in .NET using Semantic kernel
𝐁𝐚𝐜𝐤𝐞𝐧𝐝 / 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞
ASP.NET Core
C#
Web API / REST
Entity Framework / Dapper
Azure Functions
OAuth2 / JWT / AAD B2C
Node Js
𝐅𝐫𝐨𝐧𝐭𝐞𝐧𝐝
Angular
React
Next.js
HTML5 / CSS3 / Bootstrap / Tailwind
𝐂𝐥𝐨𝐮𝐝 / 𝐃𝐞𝐯𝐎𝐩𝐬
Microsoft Azure
Azure API Management
Azure DevOps
AWS
GitHub Actions
Integrations
Zoom, Quick Books(QB), Sugar CRM, DNN, Umbraco, various payment gateways including PayPal using NVP and pay flow, Authorize .Net, various travel Booking API including Sabre/Hotelbeds/Expedia/Travel port/Hotels pro/ RCI/Vacation time/American airlines/MNX care hire, OCR software including Autobahn/Adlib, Editors including tinyMCE /Tern editor/CKeditor, Web socket.
I am committed to doing things the right way no inflated promises. I deliver what is needed with precision, integrity, and a strong work ethic.
If you have got a vision or challenge in mind, let’s connect. I am ready to listen, learn, and lay out a clear, actionable path forward.
Thanks
Microsoft SQL Server
Azure DevOps
JavaScript
ASP.NET MVC
SQL
Python
C#
Bootstrap
AngularJS
ASP.NET
React
API Integration
AI App Development
API Development
Machine Learning
.NET Core
Web Design
Automation
Front-End Development
REST API
Alvin S.
San Jose, Costa Rica
$35/hr
4.0
30 jobs
I help SaaS companies, agencies, and government teams deliver complex technical projects on time — without the chaos.
15 years across Fortune 100 (Hewlett Packard Enterprise) and US government digital transformation (Granicus). At HPE I ran a multi-billion-dollar global portfolio across 150+ countries and cut deployment timelines by 20%. At Granicus I led public-sector digitization that changed how citizens reach essential services. On UpWork: 22+ projects · 5,000+ hours · 100% Job Success.
I now operate as SOTO⟂DEV — a doctrine-driven technical practice for businesses that have outgrown chaos. Most automation and software breaks within a year because it was built to demo, not to last. I work the opposite way: documentation-first, maintainable by your team, designed to outlive the technology it runs on.
What I deliver
– End-to-end project management (discovery → UAT → rollout) for SaaS and public-sector engagements
– Custom software & web apps — SaaS products, internal tooling, operational dashboards
– Automation architecture (n8n, Make, custom) with runbooks your team can actually maintain
– AI-assisted workflows (OpenAI, Anthropic) wired into your real CRM, not a toy demo
– Chatwoot deployments — multi-inbox, multi-agent, white-label-ready
– CRM optimization, SaaS operations, agile/sprint planning, cross-functional coordination
– Fractional technical operator engagements for founders and ops leaders who need a steady hand
How I work
– Written scope before any code. Written handoff after.
– Every system ships with a runbook, a recovery procedure, and a change log.
– Stakeholder communication tuned for both engineering teams and executive audiences.
– I optimize for the third year of the system, not the first week.
Who I am
Bilingual EN/ES, based in San José, Costa Rica (GMT-6). Available for US and EU time zones. Operating under a written doctrine — clients see it on day one, because the same standards that govern my code govern the engagement.
If you need a senior operator who's done this at Fortune 100 and government scale, won't disappear on you, and ships systems built to last — let's talk.
Management Skills
Cross Functional Team Leadership
Project Management
Management Consulting
Office 365
Project Management Office
Logistics Management
Project Management Professional
Operations Analytics
Business Report
Business Process Modeling
Business Process Management
Customer Service
Time Management
Phone Support
Sergii K.
Gdansk, Poland
$35/hr
4.6
179 jobs
🟢 100+ successful projects | Top Rated Plus | 10+ years of experience 🟢
I help businesses collect reliable data, automate workflows, integrate APIs, and build AI-powered systems that reduce manual work and turn messy processes into clean, scalable, production-ready solutions.
I’m Sergii, Senior Automation & AI Engineer at DataOx. For 10+ years, we’ve helped startups, small businesses, and growing teams build custom data extraction systems, workflow automation tools, API integrations, backend platforms, data pipelines, and practical AI automation solutions.
What I can help you with:
• Web scraping & data extraction
Custom scraping systems for websites, marketplaces, directories, eCommerce platforms, real estate platforms, job boards, online portals, social networks, and other public or structured data sources.
• Data processing & data pipelines
Cleaning, structuring, normalizing, transforming, and preparing data for reporting, analytics, dashboards, CRMs, databases, Google Sheets, Airtable, internal tools, or AI systems.
• Workflow automation & browser automation
Automation systems that replace repetitive manual work, connect tools, handle business logic, run scheduled processes, and reduce operational workload over time.
• API integration & backend systems
REST API integrations, third-party API connections, custom API development, backend logic, database workflows, admin panels, internal platforms, and scalable business systems.
• AI automation & AI-powered tools
AI agents, ChatGPT / OpenAI API integration, Claude, Gemini, AI-driven workflows, document processing, natural language interfaces, AI-generated reports, classification, extraction, and decision-making support systems.
• Existing system improvement
Bug fixing, refactoring, stabilization, performance improvements, error handling, documentation, feature enhancements, and long-term support for existing automation, scraping, backend, or AI systems.
Typical projects we build:
• Web scraping and data extraction platforms
• Price monitoring and competitor monitoring tools
• Lead generation and contact data collection systems
• Workflow automation and process automation tools
• API integrations between CRMs, databases, SaaS tools, and internal systems
• AI-powered assistants, AI agents, and business automation tools
• Document parsing, classification, and reporting systems
• Data pipelines, ETL processes, and structured datasets
• Dashboards, admin panels, and backend web applications
• Google Sheets, Airtable, Telegram bot, and email automation workflows
Why clients work with us:
• Strong experience with similar projects
• Clear understanding of technical requirements and business goals
• Reliable communication and structured project delivery
• Clean, maintainable, and scalable architecture
• Strong problem-solving approach
• Ability to handle changing requirements and real-world edge cases
• Production-ready solutions with error handling and clear documentation
• Long-term support after the first version is delivered
Tech stack and tools:
Python, Java, FastAPI, Django, Spring Boot, PostgreSQL, MySQL, MongoDB, REST APIs, Selenium, Playwright, Scrapy, BeautifulSoup, Pandas, ETL pipelines, cloud services, OpenAI API, ChatGPT, Claude, Gemini, Google Sheets API, Airtable API, CRM APIs, payment APIs, and custom backend systems.
I work best with clients who need more than just a quick script. If you need an experienced developer or technical partner who can understand the goal, clarify the scope, build a reliable solution, and support it over time, I can help.
Send me a message with your project details, data sources, tools, API requirements, or current workflow, and I’ll help you define the best technical approach.
Python
API
API Integration
Automation
Artificial Intelligence
Web Development
Data Mining
Machine Learning
API Development
Data Extraction
PostgreSQL
SQL
Web Crawling
Natural Language Processing
Bot Development
Java
Selenium
ETL Pipeline
Data Scraping
JavaScript
Lorielyn M.
Calamba, Philippines
$10/hr
4.9
91 jobs
MS Word and PPT Formatting Expert / Virtual Assistant / Graphic Designer
I specialize in handling job requests related to document formatting and graphic design (Word and PowerPoint).
With 10 years of experience as a Document Specialist at a prestigious Global Law Firm, I have honed my skills in document formattings, layout designs, and ensuring that every task is executed with precision and efficiency. My daily responsibilities involve creating well-structured, professional documents and designs, making me a reliable and skilled resource for any related tasks.
MY JOB SKILLS
* Certified Microsoft Office Specialist Master: (MOS Word, Powerpoint, Excel and Outlook
Expert)
* Certified 365 Microsoft Word Expert (certicate attached)
* Virtual Assistance
* Content Research
* Voice Transcription (court trials)
* Data Entry, Encoding and Copy typing
My primary goal is to build a fulfilling and impactful career where I can leverage my skills and expertise to contribute to both organizational and personal growth. I am actively seeking a dynamic company where I can apply my experience and education to help drive success, exceed goals, and support the achievement of long-term objectives.
Data Entry
Document Formatting
Virtual Assistance
Presentation File Format
Microsoft Word
Document Format
Document Conversion
Formatting
PDF Conversion
Microsoft Office
Office 365
Layout Design
Editable Template
Research Documentation
Legal Writing
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Summa Linguae
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