I am an AI Automation Expert and CRM Systems Consultant with a proven track record of delivering high-impact automation solutions across multiple industries, with $10K+ earned through successful projects and long-term client relationships.
I specialize in building intelligent automation systems, AI agents, and end-to-end workflows that help businesses eliminate manual processes, improve efficiency, and scale operations seamlessly. My focus is not just on automation, but on designing complete business systems that connect tools, teams, and data into one smooth ecosystem.
I have hands-on experience working with Make com, Zapier, and n8n to build powerful workflows, along with deep expertise in CRM platforms like GoHighLevel, HubSpot, Salesforce, Monday com, ClickUp, and Airtable. From AI chatbots and calling agents to lead management, client onboarding, and API integrations, I create solutions that directly improve revenue flow and operational efficiency.
Businesses hire me when they need more than a developer—they need someone who understands systems, operations, and scalability.
WHAT I DELIVER 🤖
• AI Agents for CRM, sales, and customer support automation
• End-to-end workflow automation (Make, Zapier, n8n)
• CRM system setup & automation (HubSpot, Salesforce, GoHighLevel, Monday com)
• Lead capture, routing, and automated follow-up systems
• AI Chatbots (WhatsApp, web, internal assistants)
• Client onboarding & business process automation
• Email, SMS, and WhatsApp automation (Twilio, APIs)
• Document and contract automation (PandaDoc, DocuSign)
• API integrations, webhooks, and advanced system architecture
• Cross-platform task automation (ClickUp, Asana, Trello, Airtable)
• Dashboards and performance tracking systems
WHY CLIENTS TRUST ME 🧠
• $10K+ proven Upwork earnings with successful delivery record
• Strong experience across automation, CRM, and AI systems
• Business-first mindset focused on ROI, not just technical setup
• Ability to turn complex workflows into simple, scalable systems
• Reliable communication and long-term client relationships
INDUSTRIES I WORK WITH 🏢
Real Estate, Marketing Agencies, Healthcare, Solar, Construction, E-commerce, Finance, and Service-based businesses.
MY APPROACH ⚙️
Understand your business process deeply
Identify automation and efficiency gaps
Design scalable system architecture
Build and integrate smart workflows
Test, optimize, and ensure long-term stability
If you're looking for someone who can transform your operations into a fully automated, AI-powered system that saves time and increases efficiency, I’m ready to help.
PandaDoc
Project Management
AI Agent Development
Make Build Script
Trello
Zapier
ClickUp
Asana
Airtable
Build Automation
AI Model Development
AI Consulting
AI Implementation
Task Automation
Automated Workflow
Application Integration
API Integration
Marketing Automation
Michael T.
Lagos, Nigeria
$30/hr
5.0
34 jobs
The difference between winning and losing a deal is often the quality of the proposal.
I help businesses create high-converting proposal systems, branded forms, and automated document workflows that improve efficiency, strengthen brand perception, and increase deal closure rates.
Whether it's a PandaDoc proposal, Qwilr page, Proposify template, or Jotform intake system, I design structured, client-ready documents that make your business look more professional and operate more efficiently.
With 4+ years of experience and 50+ clients served globally, I’ve built proposal and document solutions across PandaDoc, Qwilr, Proposify, Jotform, Canva, and Google Forms, helping businesses modernize outdated client-facing systems.
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💼 What I Do
🚀 Proposal Systems
• PandaDoc proposals & templates
• Qwilr interactive proposal pages
• Proposify sales proposals
• Business proposals, quotes & SOWs
• Contracts & service agreements
• Company profiles & capability statements
🚀 Forms & Client Intake
• Jotform onboarding & intake forms
• Lead capture & qualification forms
• Multi-step & conditional logic forms
• Typeform & Google Forms setup
🚀 Branding & Documents
• Canva pitch decks & presentations
• Sales decks & investor materials
• Branded company profiles
• Marketing brochures & PDFs
• Proposal layout & document design
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💡 Why Clients Work With Me
✔ Build PandaDoc, Qwilr, and Proposify proposals that improve trust and conversions
✔ Create Jotform workflows that automate lead capture and onboarding
✔ Replace outdated documents with modern, branded systems
✔ Improve consistency across proposals, forms, and client onboarding
✔ Reduce manual work and streamline document processes
✔ Help businesses present more professionally and close deals faster
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⚙️How I Work
Every project is tailored to its specific use case.
Some clients need PandaDoc proposals, others need Qwilr pages, Proposify documents, or Jotform workflows—and I design each solution based on function, structure, and usability.
My focus is always the same:
clear structure, strong branding, and client-facing documents that improve communication and increase conversions.
I avoid one-size-fits-all solutions. Every document is built around your business, your clients, and your workflow.
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Let’s Work Together 🤝
If you need a PandaDoc expert, Qwilr specialist, Proposify designer, or Jotform workflow builder, I can help you create professional, structured systems that improve your client experience and help you win more deals.
📩 Send me a message and let’s build something that works for your business.
PandaDoc
Business Proposal
Presentation Design
DocuSign
Jotform
Project Management
Asana
ClickUp
HubSpot
Email Template
Graphic Design
Email & Newsletter
Klaviyo
Template Design
PDF Conversion
Usama H.
Abbottabad, Pakistan
$15/hr
5.0
69 jobs
🚀Top Rated Customer & Technical Support Specialist with 6+ years of experience supporting customers, troubleshooting technical issues, and improving business processes for US-based companies.
My background includes customer support, technical support, healthcare, dental SaaS, insurance operations, and workflow automation. Most recently, I worked for 3 years with a US-based dental technology company, providing customer and technical support, resolving software issues, assisting users, and ensuring a seamless customer experience.
I specialize in:
✅ Customer Support
• Email, Chat, and Phone Support
• Customer Onboarding & Training
• Ticket Management
• Customer Success & Retention
• Escalation Handling
✅ Technical Support
• Software Troubleshooting
• User Account Support
• Issue Investigation & Resolution
• System Configuration Assistance
• Documentation & Knowledge Base Creation
✅ Insurance & Administrative Support
• Claims Follow-Up
• Denial Management
• Payment Posting
• Insurance Verification
• Customer Account Management
✅ Automation & Process Improvement
• Zapier & Make Automations
• Jotform & Typeform Development
• CRM Integrations
• Workflow Optimization
• Automated Notifications & Follow-Ups
Tools & Platforms:
Zendesk • Freshdesk • HubSpot • Salesforce • Jotform • Typeform • Zapier • Make • Google Workspace • Microsoft Office • Slack • Asana • ClickUp
Why clients hire me:
✔ Strong written and verbal communication
✔ Reliable and responsive
✔ Detail-oriented and organized
✔ Fast learner and problem solver
✔ Experienced with US-based customers and business processes
If you're looking for someone who can support your customers, resolve technical issues, improve workflows, and become a valuable long-term member of your team, I'd be happy to discuss your needs.
Let's connect.
Technical Support
IT Support
Jotform
Typeform
Jira
Zapier
Customer Support
Quiz
Microsoft Power BI
SQL
Remote IT Management
Google Forms
Account Management
Zendesk
Airtable
Sheyne A.
Malolos, Philippines
$6/hr
4.6
281 jobs
Helping Busy Business Owners Stay Organized, Save Time, and Scale Their Operations
Running a business requires time, organization, and reliable support. That's where I come in.
I'm a Virtual Assistant with experience providing administrative, operations, lead generation, and customer support to businesses across different industries. I help business owners streamline daily operations so they can focus on growing their business.
Here's how I can help:
• Administrative Support
Email & calendar management
Data entry and internet research
Document organization
File management (Google Drive, Dropbox)
• Operations Support
SOP creation and documentation
Project coordination
Task management
Process improvement
Team communication
• Lead Generation & Research
Prospect research
LinkedIn lead generation
Contact list building
Company research
Skip tracing
CRM updates and maintenance
• CRM & Business Tools
HubSpot
GoHighLevel
Salesforce (basic)
Zoho CRM
Google Workspace
Microsoft Office
Airtable
Notion
Trello
Asana
ClickUp
• Customer Support
Email support
Chat support
Appointment scheduling
Client follow-ups
Why clients enjoy working with me:
✔ Detail-oriented and organized
✔ Strong written English communication
✔ Reliable and proactive
✔ Quick learner who adapts to new systems
✔ Able to work independently with minimal supervision
✔ Committed to meeting deadlines and maintaining accuracy
If you're looking for someone dependable who can keep your operations running smoothly, I'd be happy to discuss how I can support your business.
Let's connect!
Data Entry
Google Docs
Public Relations
Data Scraping
Search Engine Optimization
Amazon Web Services
Contact List
Google Search
Data Mining
Communications
Facebook Ad Campaign
Simon M.
Lagos, Nigeria
$15/hr
5.0
9 jobs
If your GoHighLevel account isn’t booking appointments by AI voice, text, or chat while you sleep, it’s not set up, it’s just installed.
I rebuild broken GoHighLevel accounts and build AI-powered systems that turn leads into booked appointments 24/7, no manual follow-up required. I specialize in three high-demand areas most freelancers can’t get right: AI Voice & Conversational AI fully integrated inside GHL, A2P 10DLC & Twilio compliance that clears first time, and CRM automation that actually works without constant fixes.
I work with 7-figure GHL SaaS agencies, real estate investors, coaches, med spas, dentists, solar, roofing, HVAC, and local service businesses anyone where follow-up speed decides whether a lead converts or dies.
Most GHL accounts I take over have the same costly problems: no after-hours coverage, A2P 10DLC rejected (especially Error 30909), SMS not delivering, workflows misfiring, funnels leaking leads, and default HighLevel branding still visible. None of these are platform problems they’re setup problems. That’s exactly what I fix.
AI VOICE AGENTS & CONVERSATIONAL AI
I build native AI Voice and chat systems inside GoHighLevel using Vapi, Retell AI, and ElevenLabs. These agents answer calls, qualify leads against your exact criteria, and book directly into your calendar around the clock plus they route high-intent leads to a human at the right moment, so no one gets stuck talking to a bot unnecessarily.
A2P 10DLC & SMS COMPLIANCE
Full end-to-end compliance: Twilio brand registration, TCR campaign approval, toll-free verification, and deliverability recovery. If you’ve been rejected for Error 30909, low trust scores, weak messaging, or failed submissions, I find the exact failure point and fix it so your resubmission clears the first time.
CRM AUTOMATION & WORKFLOWS
Complete GHL CRM builds from scratch: pipelines, stages, smart lists, tags, custom fields, and trigger-based automation across SMS, email, voicemail drop, WhatsApp, and outbound calling. Every system is built to scale, fully documented, and screen-recorded before handoff.
FUNNELS, LANDING PAGES & SAAS MODE
High-converting opt-in, VSL, webinar, application, and tripwire funnels built mobile-first and wired directly into your CRM, AI follow-up, and payment gateways. I also set up custom snapshots, branded SaaS Mode dashboards, sub-account structures, and Agency Pro billing automation.
EMAIL DELIVERABILITY & INTEGRATIONS
Twilio, Mailgun, SendGrid, and SMTP setup with dedicated sending domains, full SPF/DKIM/DMARC configuration, plus Zapier, Make. com, n8n, and direct API connections for Facebook Lead Ads, Stripe, Calendly, and OpenAI.
WHY CLIENTS CHOOSE ME
Certified GoHighLevel Expert across every module — AI, compliance, automation, SaaS
A2P approvals that stick — first-time clearance for 98% of clients
AI systems that convert — not just look good in demos
Full documentation & walkthroughs — you’ll never be left guessing how anything works
Limited availability — I take only 3–4 new projects monthly to deliver premium results
Fast response — I reply within 1 hour with clear scope, timelines, and pricing
Send me details about your project whether you need an AI voice build, urgent A2P fix, broken workflow repair, full CRM rebuild, or complete account overhaul and I’ll get back to you right away.
SKILLS:
GoHighLevel, Go High Level, GHL, HighLevel, HighLevel CRM, GHL Expert, GoHighLevel Expert, GHL Automation, GHL Funnel, GHL Website, GHL Workflow, GHL CRM, GHL Sales Funnel, GHL Landing Page, GoHighLevel Setup, GHL Subaccount, GHL Snapshot, GoHighLevel SaaS, CRM Automation, Marketing Automation, Sales Funnel Builder, Email Automation, Lead Generation, GHL VA CRM, AI Voice agent, Conversational AI, AI agent. CRM Automation, AI Automation, Gohighlevel Automation, Zoho Automation, marketing automation, automated workflow, AI agent, Automation agencies, SaaS Lead Gen , Outbound automation, AI chatbot automation, AI chatbot integration, A2P SMS compliance, GoHighLevel automation,AI chatbot automation, CRM automation, 0DLC brand registration, AI Integration, API Integration, #GoHighLevel #GHL #GoHighLevelExpert #GHLAutomation #A2P10DLC #Twilio #AIVoiceAgent #ConversationalAI #CRMSetup #BookingAutomation #LeadQualification #SMSGHL #GHLFunnel #GHLSaaS #MarketingAutomation #AppointmentBooking, #GoHighLevel #GHL #GoHighLevelExpert #GHLAutomation #A2P10DLC #AIVoiceAgent #BookingAutomation #247Automation, #Twilio #A2P10DLCRegistration #SMSCompliance #SMSDeliverability #Error30909 #TCRRegistration #BulkSMS #TwilioIntegration, #ConversationalAI #AIagent #Chatbot #Vapi #RetellAI #ElevenLabs #OpenAI #AILeadQualification #AIBooking, #GoHighLevel #GHL #GoHighLevelExpert #GHLAutomation #A2P10DLC#AIVoiceAgent #BookingAutomation #247Automation,#Twilio #SMSCompliance #SMSDeliverability, Error30909 #TCRRegistration #BulkSMS#ConversationalAI #AIagent #Chatbot #Vapi #RetellAI #ElevenLabs #AILeadQualification
#CRMSetup #CRMAutomation
SMS
Automation
HighLevel
CRM Automation
Twilio API
Twilio
Email Marketing
RingCentral Glip
Email Automation
Automated Workflow
Lead Generation
Marketing Automation
API Integration
Sales Funnel Builder
Conversational AI
Zapier
Campaign Setup
n8n
Outbound Call
SMS Gateway
Michael M.
Lady Lake, Florida
$25/hr
4.5
63 jobs
Michael Marcellus
Monday Systems Consultant & Agency Project Lead
• 🚀 Coordinated 100+ Monday implementations delivered by our agency team
• 💼 Agency delivery of $400K+ in Monday professional services
• ⭐ Consistently high client satisfaction across multiple engagements
• 🇺🇸 75+ U.S. clients served, plus organizations across Europe
• 🌍 Experience supporting teams in more than fifteen industries
• 🤝 Backed by an internal specialist team to ensure fast, high-quality delivery
I do not simply “set up boards.”
I coordinate the design and delivery of complete business operating systems in Monday that reduce manual work, improve visibility, and keep teams aligned. Every project combines strategic planning with structured execution through an experienced agency team.
I remain personally involved in project planning, client communication, and quality oversight — ensuring solutions are practical, scalable, and aligned with your real-world workflows.
💡 What I bring to your organization
🧠 Strategy-first system design
We begin with business process consulting, focusing on scalable workflows and clean architecture rather than fragile templates.
⚙️ Technical delivery coordination
Advanced automations and integrations across Make, Zapier, n8n, and APIs — bringing multiple tools together into a unified operational backbone inside Monday.
📈 Full lifecycle project delivery
Process mapping, architecture planning, automation coordination, dashboards, onboarding, and long-term optimization.
🏆 Proven implementation experience
Agency-supported deployments across construction, manufacturing, insurance, legal, agencies, SaaS, field operations, wholesale, and more. Many clients return for expansion and optimization work.
🎯 What you get working with me
• A Monday system designed to support real operational workflows
• Executive dashboards with meaningful, real-time insights
• Automation strategies that reduce manual effort
• Scalable architecture that grows with your organization
• Clear documentation and structured handoff
🔗 Platforms and integrations coordinated
Automation: Make, Zapier, n8n
CRM: HubSpot, Pipedrive
Accounting: QuickBooks, Bill
Document Management: PandaDoc, SignNow, DocuSign
ERP: NetSuite, Holded
Meetings and Notes: Fireflies, Read, Calendly
E-Commerce: Shopify, WooCommerce
Communication: WhatsApp, Slack
❌ Not a fit for
• Quick, low-budget builds without long-term structure
• Patchwork setups intended as temporary fixes
• Projects prioritizing shortcuts over stability
✔️ A strong fit for
• Teams outgrowing spreadsheets and fragmented tools
• Operations leaders seeking structured system design
• Organizations ready to build Monday as a long-term operational backbone
🔮 Ready to improve your system?
Message me with “WIZARD” and I’ll review your current setup, identify structural bottlenecks, and outline practical improvement opportunities.
Project Workflows
Operations Management Software
Software Architecture & Design
CRM Automation
CRM Development
CRM Software
Workforce Management
Business Innovation
Digital Marketing Management
Digital Marketing Strategy
Implementation
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Emerald Tiger
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Kinetic Investments
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Summa Linguae
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