Hire the best Online Community Managers

Name: Online Community Managers
Brand: Upwork
Rating: 4.7 (4382 reviews)

Check out Online Community Managers with the skills you need for your next job.

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Clients rate Online Community Managers

4.7/5

based on 4,382 client reviews

$25 hourly
Sharae W.
- 5.0/5
- (98 jobs)
Experienced but not your ordinary freelancer. ✨ I pride myself in quick turn around times, great communication and stunning results. With 5+ years of professional experience in multiple industries I am dedicated to any task at hand. No project is too small, I approach each opportunity with fresh eyes, a wealth of energy and in depth research. I love connecting with people and helping businesses thrive... so let's work together! ✨ Services: - Social Media and Community Management - Canva Design and templates - Short Form and Caption Writing - Reel Creation / Editing Have something else in mind? Let's chat!

Online Community Management
Recruiting
Customer Engagement
Social Media Content Creation
Community Management
Social Media Management
Community Engagement
Content Creation
Social Media Marketing
Canva
$45 hourly
Yufei N.
- 5.0/5
- (26 jobs)
🌍 Bilingual Project Leader & International Business Developer | 8+ Years Driving Cross-Cultural Success I’m a results-oriented professional with 8+ years of leadership experience spanning China and Southeast Asia, specializing in: ✅ International Project Management (Conferences, Cultural Exchanges, Design Events) ✅ Multilingual Marketing & Business Development (800K USD Sales Achieved) ✅ High-Stakes Interpretation (Architecture, Education, Government Workshops) My Value to Your Business: 🚀 Global Project Execution: Successfully planned and operated large-scale international events (e.g., Beijing International Design Week attended by 10K+ participants). 💼 Revenue Growth: Led marketing teams to secure $800K annual sales through strategic partnerships and channel expansion. 🌐 Cultural Bridge: Fluent in English and Chinese, with a deep understanding of Asian and Western business practices. Recent Achievements: Directed a China-Malaysia education exchange program, increasing partner institutions by 40% in 12 months. Translated and interpreted for 50+ high-level workshops, ensuring seamless communication between multinational stakeholders. Let’s Connect to discuss how I can help you expand in Asian markets or manage your next global project!

Online Community Management
Internet Marketing
Mandarin Dialect
Administrative Support
Customer Service
Business Development
Community Management
Content Creation
Market Analysis
WeChat
Customer Support
Marketing Strategy
Social Media Marketing
$35 hourly
Daniel J.
- 5.0/5
- (94 jobs)
🚀 I managed, led, and moderated an AI Discord community from 1k to 1.7M+ members. 🧑‍💻Managed E-commerce, AI, Coaching, Education, Web3, business, entrepreneurial, and Gaming servers. Small, Medium, and Enterprise level communities. ✅ Led a team of 20+ discord moderators & discord community managers. 💯 Optimized community performance & member satisfaction. 😊 Made a lot of genuine connections and engagements with people that made people stay! 🌐Worked with many influencers for influencer marketing ⭐Built a moderation system that works for you all around the clock on your discord. Save hundreds of man hours. Let's chat! 😄 Discord Community Manager Expert So, you want to create a vibrant community on Discord? And you have been listening to “cheap community managers” say To make a vibrant community, all you need to do is… → Use a copied and pasted template server → Use non-converting onboarding processes. → Add random bots that lack real engagement And whatever you do - Setting up unsuccessful Look, I'm going to be honest with you here. If you do this, → You will have an unengaging community and probably easily hackable server. And I'm going to guess that 1/2 of you are reading this. You're already in that camp →, and that's why you're here. BUT Discord is a tool that if used correctly Can create a warm, welcoming community and money! ONLY If you put in the effort required and Implement a system that works (my system) And how do I know this? Two reasons 1) I do it myself I managed the 2nd or 3rd largest discord server in the world. Part of the contribution allowed for the company to sell and have an exit. And one of the top discord community managers in the space. 2) I managed multiple discord servers with both a big and small team for corporate/startups companies So now you're probably wondering.. What the heck do I do now? Just DM me “Discord Dan” and let's chat. And see if the program might or might not be a good fit for you :) There is no such easy way out with cheap labor.

Online Community Management
Community Outreach
Community Development
Community Relations
Community Strategy
Community Goals & KPIs
Community Moderation
Community Management
Management Skills
Community Guidelines
Community Engagement
Discord
Social Media Management
Customer Support
Social Media Content
Customer Satisfaction
$18 hourly
Alvin L.
- 5.0/5
- (12 jobs)
Results-driven Manager with a proven track record in customer support, marketing, and community management. Adept at delivering exceptional customer experiences while contributing to brand growth and engagement strategies. Strong communication and collaboration skills with a passion for building lasting connections. Key Skills: Customer Support Excellence Marketing Collaboration Community Management Product Knowledge Feedback Loop Implementation Clear Communication Cross-Functional Collaboration Metrics and Reporting

Online Community Management
Community Management
Customer Service
Writing
Social Media Management
Zendesk
Chinese to English Translation
Translation
$30 hourly
Agboola S.
- 4.8/5
- (40 jobs)
Is your brand struggling to make an impact on social media? Let’s fix that! I’m all about turning your social media into a space that people love. Whether you want to boost engagement, grow your followers, or actually drive sales (because let’s be real, likes don’t pay the bills), I’ve got you covered. Here’s what I bring to the table 1️⃣ 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: I’ll handle the day-to-day tasks like creating posts, scheduling, responding to comments, and keeping your accounts active and engaging. 2️⃣ 𝗔𝘂𝗱𝗶𝗲𝗻𝗰𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴: Growing your followers is great, but turning them into a loyal, engaged community is even better. 3️⃣ 𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻: Whether it’s posts, reels, or stories, I’ll craft content that fits your brand’s vibe and gets your audience talking. 4️⃣ 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲𝗿 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻𝘀: If you’re looking to partner with influencers, I’ll help you find the right ones, manage outreach, and oversee campaigns that deliver real value. 5️⃣ 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: I’ll track your performance with detailed reporting, regular updates, and weekly check-ins so we can measure progress together. These sessions are designed to refine strategies and ensure we’re always moving toward better results. Why trust me? I’ve done this for myself. Three years ago, I started from scratch with zero followers. Today, my beauty brand has grown to over 290K followers, and my meme page has hit 120K+ followers. I know the strategies and consistency it takes to build a successful social media presence from the ground up. When we work together, you get more than a manager, you get a partner who’s passionate about helping your brand succeed. I’ll bring creative ideas, personalized strategies, and a commitment to making your vision a reality. Let’s connect and make your vision a reality. Send me a message to schedule a call 📞. I’d love to discuss how we can collaborate to grow your brand! ☝️ Index Pointing Up Emoji ✌️ Victory Hand Emoji 🤟

Online Community Management
Social Media Strategy
Influencer Research
Influencer Outreach
Web Design
Project Management
WordPress
Social Media Optimization
Social Media Management
Canva
Social Media Marketing
Community Management
WordPress Development
Influencer Marketing
Content Strategy
SEO Writing
$20 hourly
Katherine V.
- 3.9/5
- (14 jobs)
I'm a licensed Physiotherapist & Occupational Therapist who found a second passion in Digital Marketing and E-commerce. With nearly 5 years of remote work experience, I combine creativity and structure to help brands grow their online presence especially those in the health and wellness space. Currently working as a Digital Marketing Manager, I specialize in Meta Ads, content creation for social media, e-commerce and funnel strategies for online education. I also provide virtual assistance services, community management, and content writing for brands across different platforms. With a strong background in healthcare, I also write content related to physiotherapy and occupational therapy especially in musculoskeletal, neurological, oncological, geriatric, and ICU care. +Common tools I use in my daily work journey: ✓ Google Calendar, Gmail, Excel, Word, Docs, Sheets, Dropbox, Upwork Tracking ✓ Google Meet, Skype, Zoom, Slack, Discord ✓ Canva, Capcut, Final Cut Pro ✓ Etsy, Shopify, WordPress, Wix ✓ Hootsuite, Later, Zapier, Constant Contact, Mailchimp, Flodesk, Klaviyo ✓ Meta Ads, Google, Facebook, Instagram, YouTube, Twitter and TikTok Feel free to send me a message, I'd love to support your next project or collaboration!

Online Community Management
Blog Writing
Shopify Dropshipping
Optimize Etsy Site
Digital Marketing
Content Creation
Ecommerce SEO
SEO Content
Copywriting
Shopify
Etsy Listing
Etsy
Social Media Marketing
Community Management
$40 hourly
Denise E.
- 4.6/5
- (35 jobs)
Are you feeling overwhelmed with managing your business' social media profiles? Or perhaps you're new to the digital world and are looking to integrate social media into your business? How about some support with your copywriting projects? Whatever your level of need, here's how I can help: SOCIAL STRATEGIZING, OPTIMIZING, & PLANNING • Audit current social media efforts and offer strategic recommendations. • Create a social media marketing plan specific to your business needs. • Optimize current social media profiles and efforts. SOCIAL GRAPHICS, POSTS, & CONTENT • Create brand-specific content including copy/captions. • Create basic social media graphics. • Curate brand-specific photos and influencer content. SOCIAL POSTING, SCHEDULING, & MANAGEMENT • Optimally schedule and post social media posts on most major platforms. COMMUNITY ENGAGEMENT, CUSTOMER SERVICE, & INFLUENCER EFFORTS • Reactively engage with your audience through likes, comments, replies, etc. • Proactively engage via social profiles to extend reach and increase brand awareness. • Respond to customer inquiries/reviews by email, chat, social media, and review platforms. • Reach out to and establish relationships with relevant brands and influencers. My social media experience began in 2010, when I started building my own nail business. Between servicing clients at my home-based studio, I also collaborated with industry leaders through brand ambassador, educational, and social media management roles. While nail art was my first love, I developed a passion for my work within social media marketing. Later on, in 2015, I was recruited as a Social Media Manager for John Casablancas Institute Canada, a role that solidified my love for all things beauty and social. Concurrently, I went on to complete my diploma in Marketing Management & Communications at BCIT (Vancouver, BC). While nails, beauty, and fashion are my areas of expertise, I hold experience in many other industries: food & beverage, hospitality, healthcare, optical, education, health and wellness, personal coaching & development, real estate, and more. In recent years, I helped develop and managed a team of social media customer service agents with Canada's largest online optical retailer: clearly.ca. I concluded this role in 2018 to focus on my own freelancing business and remote lifestyle, which brings me to where I am today. Kudos to you for reading up to this point. Perhaps this is your sign to get in touch? Whether you have an available role, project, or in need of a consultation, I'd love to hear from you! - Denise E

Online Community Management
Customer Retention Strategy
Customer Service
Customer Retention
Cross Functional Team Leadership
Customer Engagement
Community Strategy
Social Customer Service
Social Media Strategy
Copywriting
Influencer Marketing
Facebook
Instagram
Social Media Management
Community Management
Social Media Marketing
$27 hourly
Alfredo V.
- 4.7/5
- (190 jobs)
CEO/Owner of MB Virtual Solutions (mbvirtual.com) since 2011. (@mbvirtual1 on twitter) United States Marine Corps Veteran Top 5% on Upwork in social media marketing. Proven track record of setting up and maintaining Social Media accounts. I will grow your following no matter what your niche or target market may be. I have the experience and tools necessary to find your target demographic and deliver your brand message. Managing clients around the world. Schedule social media posts for any time zone throughout the world. Extensive experience with Facebook, Twitter, Linkedin, Instagram and Pinterest. I understand the differences of each network and will explain if the network is a fit for your company. I provide Social Media Network platform creation and maintenance. I can take over an existing account or start an account from the beginning. I will provide suggestions and implementation of strategies for social media campaigns and day-to-day activities. I am reliable, efficient, innovative and professional. I am open to an interview prior to hire to see if we are a good fit for each other.

Online Community Management
Marketing Strategy
Twitter/X Marketing
Content Strategy
Social Media Content
Content Writing
Social Media Optimization
Blog Writing
Social Media Marketing
Social Media Management
Social Media Engagement
Social Media Content Creation
Community Management
Social Media Account Setup
$20 hourly
Leeia M H.
- 4.9/5
- (73 jobs)
“Building an online community is not an event, it is an ongoing process.” Take your podcast to another level! Create an entire ecosystem around your brand. Sounds scary? No worries! Let me handle it for you. If you’re looking for an absolute rockstar to bring life to your social media and engage your community, you're in the right place! I come equipped with Systems of Process (SOPs) and a seamless customer/member onboarding plan tailored and personalized for any community. I have done community management on platforms such as: Discord, Slack, Facebook groups, Circle.so, and Mighty Networks. About me: As an experienced community manager and social media specialist with over a decade of freelancing experience. I have a proven track record of managing and assisting with the growth of online communities across various platforms such as Facebook, Instagram, Reddit, TikTok, Twitter and Pinterest. My skillset includes content creation, community management, customer support, social media management, public relations, and website marketing. I am a true "People Person" , I enjoy creating connections with people as I have a strong intrapersonal skills which allows me excel! I am well-versed in various topics such as financial literacy, self-care, cryptocurrency, NFTs, and I contain a wealth of knowledge in a number of community building platforms such as Discord & Telegram. I am proficient in various software, including Discord, Photoshop, Canva, Microsoft Office, Logic Pro X, Garageband, Procreate, Fl Studio, WordPress, Wix, Final Cut Pro, DaVinchi Resolve, and Audacity. I am professional, who is highly communicative and committed to delivering top-quality work that helps businesses grow and move forward. I am dedicated to meeting deadlines and exceeding expectations. I aim to provide consistent well organized work and I am confident that I will continue to help my clients achieve their goals and reach their full potential.

Online Community Management
Customer Service
Customer Satisfaction
Communication Etiquette
Online Chat Support
Customer Engagement
Community Engagement
Social Media Management
Content Moderation
YouTube Marketing
Community Moderation
Customer Support
Music & Sound Design
Community Management
Social Media Content
Social Media Marketing
$30 hourly
Gemma A.
- 5.0/5
- (25 jobs)
I have started young working and have handled different projects with different clients for years mainly in the Customer Service and Trust and Safety space. My area of expertise would be as follows: - Content Moderation - Content Review - Content Curation - Safety Investigations - Fraud Investigation - Quality Assurance - Discord Moderation - Community Moderation and Management - Social Media Moderation and Management - Customer Service and Technical Support - Chat Support, Ticket and Email Handling Please do send me a message if you have inquiries.

Online Community Management
Community Management
Content Moderation
Fraud Detection
Community Moderation
Content Audit
Project Risk Management
Community Guidelines
Email Support
Online Chat Support
Forum Moderation
Content Guidelines
Customer Satisfaction
Email Communication
$20 hourly
Providence C.
- 4.9/5
- (73 jobs)
🏆 TOP RATED FREELANCER! " ⭐️ ⭐️⭐️⭐️⭐️— Providence C. has been an invaluable asset to the brand, D’ Rubix, and her role in managing our social media handles have grown our audience to a 110% growth index, generated more leads, and increased our brand engagement. I endorse and recommend her for social media management and marketing services with every iota of trust and confidence. "- Precious A.- Founder, D'Rubix Group. ⭐ Welcome to my profile! If you want to gain an edge over your competitors and achieve your business growth, I can help you do that by increasing your brand awareness. As your social media manager, I will implement a comprehensive brand awareness strategy that puts your business in front of your target audience, fostering a deeper connection and building trust, establishing you apart from your competitors. With over 6 years of experience managing professional and public figures' social media accounts across various niches, I have honed my skills and kept up with the latest trends in the industry. My dedication to assisting businesses and entrepreneurs with brand strategy and social media marketing sets me apart from the rest. Here's what sets me apart as a Social Media Manager: ◼️ Proven track record of managing multiple social media accounts across various niches, ensuring consistent growth and engagement. ◼️ Proficient in collaborating with design, content, and ad copy teams to optimize campaign performance and achieve desired outcomes. ◼️ Expertise in executing digital-first campaigns, seamlessly integrating traditional brands into the digital landscape. ◼️ Successful implementation of influencer marketing campaigns, leveraging the power of influencers to reach wider audiences. ◼️ Skillful integration of graphics design and social media management, enhancing brand impact and recognition. ◼️ Proficiency in running targeted campaigns on major platforms including Instagram, TikTok, Facebook, Twitter, and LinkedIn. ◼️ Proven ability to develop viral campaigns that resonate with target audiences, garnering recognition within the industry.. When you engage my services as your social media manager, you can expect: 🎯 Comprehensive content creation tailored to your brand's voice and audience preferences. 🎯 Strategic email marketing campaigns to nurture leads and drive conversions. 🎯 Engaging graphics design to complement your social media presence and elevate brand aesthetics. 🎯 Proficient management of Instagram, Facebook, LinkedIn, Twitter, TikTok, Pinterest, Reddit, and YouTube accounts. 🎯 Expertise in niche hashtag research to enhance content discoverability and reach. 🎯 Organic growth strategies to expand your social media following and increase engagement. 🎯 Detailed analytics and reports to track performance metrics and inform future strategies. ☑️ I leverage a range of industry-leading social media management tools, including Microsoft Office, Google Suites, Manychat, Notion, Hootsuite, Buffer, Airtable, Tailwind, Canva, Plann, Social Pilot, Metricool, Slack, Meta Business Suite, and others, to streamline my work and maximize efficiency. ✅ When you choose to work with me, you can expect personalized attention, open communication, and unwavering commitment to helping you achieve your goals. I am dedicated to exceeding your expectations and ensuring your social media presence is robust and impactful. Ready to take your social media game to the next level? Send me a message with all the details about your brand, and let's discuss your project further. I am excited to collaborate with you and contribute to the success of your project! Best regards, Providence.

Online Community Management
Social Media Management Analytics
Pinterest
Social Media Marketing
Social Media Marketing Plan
Social Media Page Setup
Social Media Design
Social Media Optimization
Video Editing
Social Media Carousel
Instagram
Social Media Strategy
Social Media Engagement
Social Media Marketing Strategy
Social Media Management
Social Media Content Creation
$20 hourly
Mahmudur Rahman N.
- 4.6/5
- (406 jobs)
Ready to Elevate Your Social Media Presence? You’ve found the right expert. With a proven track record in Instagram Marketing, I transform “followers” into loyal, paying customers. ✅ Managed Zager Guitar’s social media: 👉 Instagram: Grew from 23K to 36K followers in 9 months 👉 TikTok: Grew from 700 to 11K followers in 9 months 👉 Facebook: Grew from 45K to 65K followers in 9 months ☑️ Instagram Marketing Specialist ☑️ Expert in Content Scheduling, Posting, and Editing with CANVA ✅ Successfully grew @BulleitWhiskey (Diageo) Instagram account from 16K to 85K in 18 months ☑️ Based in Narayanganj, Bangladesh | Available for quick chats via phone, Zoom, or Upwork App ⭐⭐⭐⭐⭐ With over 48,000 hours clocked on Upwork, I’ve dedicated the past 13 years to helping businesses grow their online presence and sales. My approach is all about building long-term relationships with my clients, treating their businesses with the same care and dedication as my own. I specialize in crafting highly targeted audiences and developing strategies that drive real results. Social Media Marketing for small businesses isn’t just my job—it’s my passion. Let’s connect and see how I can help your business thrive. 🚀

Online Community Management
Marketing Strategy
Community Moderation
Internet Marketing
Instagram Marketing
Cryptocurrency
Instagram
Community Management
Social Media Marketing
Instagram Story
Social Media Management
$60 hourly
Gil D.
- 5.0/5
- (14 jobs)
I’m an experienced community manager with a well-rounded skillset thanks to a decade of copywriting experience and nearly six years of experience in online community and events management. I’ve spent the last three years as an independent contractor and am now on Upwork. These are the services I offer to help you produce engaging online events and content that builds your community and conveys your brand messaging: - Direct community engagement that motivates activity. - Online events, from planning to production. - Articles, blog posts, and copywriting. - Production assistance on popular streaming and recording platforms, including Zoom, Discord, OBS, Riverside.fm. - Gamification, or creating community games based on your community. - Video production. - Consultation for community brand rules and guidelines. - Community moderation and quality assurance Here's a sample of some of the brand-defining projects I have been a part of: - Conceptualized, produced, and hosted a biannual, 3-day digital convention that significantly boosted community Discord membership. - Hosted 100+ online events over the last five years. - Spearheaded online community fundraisers that have raised more than $30k in charitable donations. - Engage daily with an active Discord community of 500+ users.

Online Community Management
Discord
Hosting Zoom Calls
Zoom Video Conferencing
Community Promotion
Community Relations
Community Guidelines
Community Engagement
Community Strategy
Community Management
Community Outreach
Copy Editing
Proofreading
Copywriting
Article Writing
Blog Writing
$20 hourly
Farjana Akhter T.
- 5.0/5
- (59 jobs)
Hello and welcome! Thanks for visiting my profile. SOCIAL MEDIA MANAGEMENT & DISCORD COMMUNITY MODERATION ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Are you looking for an experienced Community Manager, Moderator, or Collab Manager? Look no further! I’ve successfully worked with various NFT & crypto projects, as well as E-commerce, AI, Coaching, Education, Web3, business, entrepreneurial, and gaming communities. If you’re searching for a reliable and skilled professional to support your project, I’d be delighted to help. Whether it’s on Discord, Telegram, or Twitter, I bring deep knowledge and hands-on experience in managing large communities in the Blockchain, NFT, Crypto, and Web3 spaces. Let’s work together to ensure your community thrives. I’m available for long-term, part-time projects and am confident I can exceed your expectations. I SPECIALIZE IN⬇️: ▬▬▬▬▬▬▬▬ ⇒ Discord Community & Project Management ⇒ Discord Server Setup ⇒ Skool Community Manager ⇒ Skool and Course Creation ⇒ SKOOL Community Creation ⇒ Reddit community moderation ⇒ Telegram community setup with bot ⇒ Telegram Moderator ⇒ slack community setup and moderation ⇒ NFT/Web3/Crypto Discord Moderation ⇒ Crypto Community Manager ⇒ discord moderator ⇒ Discord & Telegram Community Moderation & discord expert ⇒ discord management ⇒ Discord growth/shilling ⇒ Customer Support ⇒ Community Engagement ⇒ Web3.0 Discord Moderation (Moderator) ⇒ Customer Engagement ⇒ Chat Support ⇒ Discord Expert ⇒ NFT Community Engagement and Hype ⇒ Virtual Assistant ⇒ Community outreach ⇒ Instagram MASS DM and Followers Scrapping WHY ME? ▬▬▬▬ - 📈Managed an Moderate AI/NFT/Crypto/web3/Education/Coaching/business/entrepreneurial/Gaming Discord community from 1k to 70k+ members community. - 💼Handled E-commerce, AI, Coaching, Education, Web3, business, entrepreneurial, NFT, Crypto and Gaming servers at various scales. - 👥Led a team of 10+ Discord moderators and community managers. - 🎯Boosted community engagement and member satisfaction. - 🤝Built genuine connections that increased member retention. - 🌟Collaborated with influencers for successful marketing campaigns. - 🛠️Designed a 24/7 moderation system, saving significant time and resources. If you have any additional requirements, feel free to reach out—I’m adaptable and ready to assist! I'm available up to 84 hours a week... ( 12hrs/day )

Online Community Management
Telegram
Customer Service
NFT
Community Outreach
NFT Art
Campaign Management
Community Moderation
Social Media Marketing
Discord Bot Development
Discord
Community Management
Social Media Management
Community Engagement
Focus Group Moderation
Web Design
$50 hourly
Haley G.
- 4.9/5
- (133 jobs)
With degrees in both business and journalism, I am confident that I can help you achieve your social media goals. I would be happy to assist you with the following: content creation (graphic/video), copywriting, hashtag research, community and project management, creating campaign guidelines, engagement, running social ads, and more. Let's talk to see what I can do for you and your business!

Online Community Management
Content Management
Social Media Marketing
LinkedIn
Social Media Design
Social Media Content Creation
Community Management
Social Media Management
Travel Writing
Social Media Content
SEO Writing
Influencer Marketing
Press Release
Article Writing
Blog Writing
$25 hourly
Emily C.
- 4.6/5
- (10 jobs)
Hello there! I'm so glad you've stumbled upon my profile here on Upwork. My goal is to make your business run smoother, so please reach out to see how I can assist you. Over the past several years, I've worn many hats (from virtual assistant to community manager to social media manager). As a social media manager, I manage Pinterest, Instagram, Facebook, TikTok and more. I love brainstorming content ideas, coming up with a content strategy and creating content. Pinterest Management: I am Pinterest Academy certified. You can find example Pins here on my profile that I've created as well as past Pinterest analytics. Managing your social media looks different to each client. You might need content creation, Canva graphics, product photography, or you might already have content you want posted. I'm here for whatever your needs may be. You'll find some examples of various content here on my profile. Keep in mind, content is created based on the branding of each business or individual, so your content will look different than the examples seen here. Instagram Management: I have experience with content creation, content strategy, setting up and running giveaways, finding influencers to promote products or create content, creating story polls, coming up with fun events, Manychat, ect! Let's chat about your Instagram management needs to put together a strategy and content schedule that aligns with your brand goals. TikTok Management: I can edit your videos together for TikTok or create content for you using your products. I typically use CapCut for TikTok and Instagram video editing. Blog Writing: I have experience using Ahrefs to find blog topics, drafting and writing blogs. I understand how to search for low competition keywords and topics to blog about within your niche. I can create blog featured images as well, and graphics for the blog posts. Virtual Assistance: I have experience writing newsletters for email marketing (Mailchimp, ActiveCampaign and System.io), invoices, data entry, transcription, blog linking, amongst a myriad of other things! I enjoy having these types of tasks from time to time and getting a break from social media. Please feel free to reach out so we can discuss how I can help you with your needs. I can't wait to talk with you! I have experience with (but not limited to): -Content creation -Pinterest marketing + SEO -Pinterest management -Social media management -Community management -Blog writing + blog SEO research + Wordpress -Creating copy for captions, websites and blogs -Product photography + videography -Hashtag + keyword research -Canva -Figma -Manychat -Email campaigns (Mailchimp + ActiveCampaign + System.io) -Data entry -Transcription -Facebook group moderation -Youtube comment moderation -Drone videography

Online Community Management
Editing & Proofreading
Community Moderation
Blog Writing
Community Engagement
Social Media Management
Elementary School
Email Support
Photography
Canva
Social Media Content Creation
Blog Content
SEO Keyword Research
Community Management
WordPress
Pinterest
$20 hourly
Michael John V.
- 5.0/5
- (8 jobs)
Helping Founders and Online Service Providers systemize their ideas into simple content that converts, aka, visibility, leads, and sales. Here's why I'm the perfect fit for your brand: - 2x Social Media Audience for an Author and Educator in 4 months. - Boosted Concierge Vintage: 21 leads, 4 tapped influencers for brand collaboration, +43.9% on Instagram in 90 days, no ads. - Worked with Jayden Young, Jason Vana, etc. Challenges I'm addressing for you: 001. Brand Alignment: Your brand, as well as your content, serves as a powerful tool to differentiate yourself from the competition. My brand workbook will help you with this. 002. Content Marketing Strategy: * Content Strategy: Every brand needs to integrate this into its marketing strategy: The three factors that establish KNOW, LIKE, and TRUST (KLT) are authenticity, logic, and empathy—the trust triangle. Regardless of the product or service you offer, competition is likely. Let your content sell for you. *Content System: I build automated content systems using Notion and other tools—from ideation to posting. The goal: keep your content purposeful and consistent across all channels, whether managed by me or your team. 003. Social Media Management: I’ll fully manage your social media—from content creation to engagement—so you can reclaim your time for what matters most: your family or to scale your business MORE. 004. Social Media KPIs: I take this to heart: you can't improve what you don't measure. We track KPIs like content, messaging, and engagement—double down on what works, refine what doesn’t, and drive consistent growth. 0045. Other VA tasks - when needed. I have worked with different types of businesses over time and do very well recognizing that every business has its own different set of needs, priorities, and goals. Message me if you are into it! See my content on IG: @mj.ondemand.

Online Community Management
Video Strategy
Instagram Reels
Lead Nurturing
Marketing
Branding & Marketing
Target Market Research
Social Media Graphic
Social Media Lead Generation
Virtual Assistance
Marketing Management
Community Management
Copywriting
Social Media Content Creation
Social Media Marketing
Social Media Management
$40 hourly
Daniela J.
- 5.0/5
- (8 jobs)
Hey there! I'm Daniela and I’m all about helping brands grow by connecting with their audience in real ways. From building content strategies to managing communities and keeping everything on track (shoutout to my love for organization), I’m here to make sure your brand stays engaged, authentic, and ahead of the curve. Con un mix de creatividad, datos, and trends, I take social media to the next level—whether it's Instagram, TikTok, or Pinterest. Being bilingual in Spanish and English adds an extra layer of creativity to my work, letting me connect with diverse audiences in a more impactful way. Oh, I also got a talent for bringing influencers into the mix to make campaigns even more powerful. I almost forgot! I'm that person who loves a good project—structuring it, setting goals, and making sure everything flows smoothly. Let’s make something great together and have fun while we’re at it. Reach out and let’s chat about how I can help your brand shine ✨

Online Community Management
Community Management
Social Media Content Creation
Pinterest
Adobe Illustrator
Translation
Copywriting
Social Media Management
Time Management
Canva
Trello
Data Entry
Google Workspace
$13 hourly
Gregene T.
- 5.0/5
- (11 jobs)
You’re not hiring just another VA—you’re gaining a partner who thinks ahead, takes ownership, and makes things easier for you, every single day. Customer Service and Community & Social Media Manager passionate about delivering results and building meaningful connections. Clients often tell me I’m the kind of person who just “gets it”—someone who doesn’t need to be micromanaged, who communicates clearly, and who takes initiative with heart. That’s because I treat your business as if it were my own. What I bring to the table: • Customer service (email, chat, phone—with empathy and attention to detail) • Community management and moderation (Discord, social media groups, private memberships) • Social media support (scheduling, content organization, content creation, engagement, collaboration outreach) • Admin & VA support (executive assistance, inbox management, product uploads, fulfillment, tracking, reporting, data entry, etc.) • E-commerce and creator support (including Shopify, dropshipping, wholesale, inventory tracking, etc.) • NFT // Blockchain // Crypto Tools I use regularly and confidently: Kajabi, Teachable, Gorgias, Zendesk, Klaviyo, Mailchimp, Canva, Asana, EasyWebinar, ManyChat, Stripe, Planoly, Loomly, Google Workspace, Zoom, ShipStation, DSCO, Mirakl, and I’m always happy to learn something new if it helps the team. I take pride in being the kind of person clients don’t have to double-check, just trust to get it done, and done right. Looking forward to working together, Gregene

Online Community Management
Partnership & Collaborations Outreach
Retail & Wholesale
Sales & Inventory Entries
Client Management
SaaS
Mailchimp
Content Creation
Canva
Kajabi
Administrative Support
Customer Support
Social Media Marketing Strategy
Community Goals & KPIs
Community Management
Virtual Assistance
$15 hourly
Aubienne E.
- 5.0/5
- (10 jobs)
Hi there! Let me take some load off your shoulders so you can focus on what you do best. I am a social media manager/community manager specializing mainly in Facebook, Instagram, and Pinterest. Here's what I do: - Setup new social media profiles or optimize current accounts - Respond to direct messages & FAQs - Contribute to social media content strategy and calendar - Produce social media content for FB, Twitter, Instagram, and Pinterest using Canva - Write engaging social media copy with relevant hashtags - Schedule content using Facebook Creator Studio, SEMRush, Tailwind, and Later - Grow Pinterest account through Tailwind Additional skills: - Gorgias (Customer Service) - SOP management and creation - Data Entry - Data Sourcing - Internet Research - HubSpot Be it maintaining social media content, creating catchy copy, scheduling posts, or responding to messages — I'll be sure to get it done efficiently! Let's talk about you and your project. I am more than eager to learn and grow with you.

Online Community Management
Gorgias
Customer Service
Community Management
Social Media Management
Social Media Content
SEMrush
Virtual Assistance
Sourcing
Copywriting
Data Entry
Canva
$40 hourly
Sarah N.
- 5.0/5
- (47 jobs)
Hello! My name’s Sarah and I am a virtual assistant and online community manager. I consider myself an internet native and I am quick to pick up any technology. I also have a bachelor’s degree in psychology and experience working as a writing tutor. My skills include a little bit of everything: copywriting and editing, email and calendar management, graphic design, and more. I am also happy doing basic research tasks or anything that you just don’t have time to do yourself! No job is too big or too small. Community management is my greatest strength and I would love to help engage your Facebook group, Discord server, Reddit community, online course, or wherever your community lives! I have experience planning virtual events, cohosting Zoom meetings, and moderating group discussions.

Online Community Management
Administrative Support
Copywriting
Community Management
Social Media Marketing
Social Media Management
Facebook
Google Workspace
Community Moderation
Copy Editing
Microsoft Office
Virtual Assistance
$20 hourly
Norberto Buenaventura R.
- 5.0/5
- (8 jobs)
In today’s digital landscape, the heart of any successful project is its community—a vibrant, engaged, and loyal group of users. At the forefront of every thriving community stands a creative and competent community manager. Hi! I'm Norberto, or Norbz as my friends call me. I've been working as a community manager for almost 3 years, focusing on cultivating strong, engaging, and loyal communities. I specialize in building relationships and boosting community engagement, achieving over 200% increase in engagement and participation over 3 months and contributing to the project's overall expansion ambitiously. Why hire me? ✅Results-driven ✅Team-oriented ✅Always a learner ✅Creative ✅Flexible ✅Excellent people skills ✅Strong commercial awareness ✅Great customer service These are what I offer: ☑️Community Building & Management ☑️Web3 Marketing ☑️Project Development ☑️Community Moderation ☑️Discord Server Setup & Maintenance ☑️Customer Support ☑️Virtual Assistance Extra skills I have you might find useful: ✔️Gaming enthusiast/Gamer ✔️Graphic Designer ✔️Video Editor ✔️Art enthusiast ✔️Computer Geek ✔️Social Media Literate Ready to take your community to the next level? Let's get connected!

Online Community Management
ChatGPT
Telegram
Discord
Community Promotion
Online Community
Community Promotion & Growth Hacking
Community Development
Community Strategy
Community Moderation
Community Management
Community Engagement
Virtual Assistance
Canva
$10 hourly
Jannah D.
- 5.0/5
- (10 jobs)
Let’s Make Your Brand Shine! I handle ➡️ Facebook | Instagram | TikTok | Pinterest | YouTube | Twitter | Reddit | LinkedIn Who I Help: • Product-based brands looking to boost sales and visibility • Service-based brands aiming to engage and expand their audience • Content Creators seeking to grow their online presence and influence What I Offer: 📈 Strategic Planning ✨ Profile Optimization 🔥 Creative Content that converts Why Work with Me? • 3 years experience in Social Media Management • I engage with your audience to build a strong community around your brand. • I create standout graphics and videos while refining strategies and monitoring results for ongoing growth. Success Stories: All Organic 🚀 Took brands from 0 to 3k+ followers on Instagram & TikTok 🎥 Helped a client achieve 4.5M views on Reels 🌟 10 million views and 5k+ followers on Pinterest 🌐 Drove thousands of visitors to client websites If you want to be one of my successful clients, message me and get started today! 📩

Online Community Management
Social Media Engagement
Community Management
Multitasking
Critical Thinking Skills
SEO Keyword Research
Algorithms
Copywriting
Video Editing
Data Analysis
Communication Skills
Social Media Strategy
Social Media Marketing
Graphic Design
Social Media Optimization
Social Media Management
$29 hourly
Katherine Alexandra C.
- 5.0/5
- (72 jobs)
TOP RATED PLUS FREELANCER - Certified Social Media Manager, Canva and Engagement Expert + Content Writer 🚀 Hello! I'm a results-driven and Google-certified professional in Digital Marketing & E-commerce, Social Media Marketing, and Email Marketing. As a Top Rated Plus Freelancer, I specialize in creating compelling content and implementing strategies that boost your online presence and drive meaningful engagement. With a passion for creativity and strategic thinking, I excel in developing holistic marketing strategies that elevate your brand presence and convert likes into valuable leads. My Expertise: ✅ Brand Development: Crafting compelling brand stories and strategies. ✅ Social Media Management: Graphics, videos, branding, ads, analytics, engagement, and listening. ✅ Email Marketing: Strategy, writing, analytics, and design. ✅ Inbound & Customer Marketing: Focused on building customer loyalty. ✅ Brand Management: Ensuring a consistent and impactful brand image. ✅ Influencer Marketing: Leveraging influencers for brand promotion. ✅ Instagram Strategy: Tailored strategies for business growth on Instagram. Key Skills: Marketing, Customer Loyalty, Engagement, Design. Proficient in Tools: ClickUp, Canva, Monday, Later, Planoly, Trello, Flodesk, Hubspot, Slack, Cloud Campaign, Sprout Social, Airtable, Squarespace, CapCut, Notion. Let's collaborate to bring your brand to new heights! Whether it's creating captivating social media content or crafting effective email campaigns, I'm here to amplify your digital presence. 🚀

Online Community Management
Nutrition
Social Media Copy
Social Media Content
Community Engagement
Marketing Communications
Email Design
Email & Newsletter
Social Customer Service
Content Marketing
Social Media Engagement
Canva
Instagram
Social Media Marketing
Community Management
Social Media Content Creation
$40 hourly
Chelsea G.
- 4.8/5
- (9 jobs)
The key to being successful on social media is STRATEGY! I can help you identify your business's social media strategy to produce HIGH QUALITY content that keeps your followers engaged & hungry for more! If you are new to social media and want to learn how social media can grow your business- LETS TALK! BOOK a Discovery call today! -I'm experienced in content creation, content calendar creation, copywriting, and hashtag research. -I can conceptualize and design your brand's identity and voice- so that your audience will stay engaged and genuinely interested in your content - resulting in loyal customers!

Online Community Management
Instagram Story
Web Design
Graphic Design
YouTube Plugin
Social Media Content Creation
Social Media Account Setup
Instagram Plugin
Community Management
Video Editing
Social Media Content
Copywriting
TikTok
Facebook
Social Media Management
$16 hourly
Michaela A.
- 4.6/5
- (41 jobs)
Hello everyone. My name's Micha. A seasoned Marketing Lead and Community Manager with 5 years of specialized experience in NFT, Meme/Alt Tokens, Play-to-Earn, and other Web3 projects. I transform digital communities into thriving ecosystems through strategic leadership, innovative engagement tactics, and data-driven growth initiatives. Core Competencies - Community Strategy Development & Implementation - Community Growth and Project Launches - Cross-Platform Social Media Management - Team Building & Leadership (15-30 member teams) - Content Creation & Visual Design - Partnership Development & Stakeholder Relations - Event Planning & Community Engagement - Process Development & Optimization Key Services Strategic Community Management: Custom engagement strategies that measurably increase community participation, retention, and conversion rates. Community Growth & Expansion: Proven methodologies for scaling communities from dozens to hundreds of thousands of members through targeted campaigns, strategic partnerships, and viral content initiatives. Comprehensive Platform Management: Expert handling of Discord, Telegram, Medium, Twitter, Instagram, Facebook, TikTok, and Reddit aligned with business objectives. Content Creation & Visual Design: Compelling multimedia content optimized for each platform to maximize reach and engagement. Team Assembly & Management: Custom recruitment and leadership of specialized teams tailored to your project's unique requirements. Partnership Development: Strategic outreach and relationship building with complementary projects, influencers, and content creators. Community Growth Achievements - Expanded a flagship community from 50,000 to 400,000+ members within 18 months - Implemented engagement strategies resulting in 40% increase in daily active users - Developed targeted growth campaigns achieving 30% month-over-month community expansion - Orchestrated strategic partnerships yielding 25,000+ new qualified community members - Designed conversion-focused onboarding processes improving member retention by 35% - Created viral social media campaigns generating 500,000+ impressions across platforms Proven Results - Successfully managed a community exceeding 400,000 members - Developed and scaled multiple servers focusing on NFT, Meme/Alt Tokens, Play-to-Earn, and other Web3 projects. - Led cross-functional teams of 15-30 specialists across various disciplines - Built and managed moderation teams supporting 5-10 concurrent projects, directly contributing to successful project launches and sellouts. I'm available to discuss how my expertise can help elevate your Web3 project to new heights. Let's schedule a consultation to explore tailored solutions for your specific needs.

Online Community Management
Blockchain, NFT & Cryptocurrency
Cryptocurrency
Discord Bot Development
Discord
Customer Relationship Management
Telegram
Forum Moderation
Communications
Community Management
Community Strategy
Administrative Support
Interpersonal Skills
Community Engagement
Community Moderation
Human Resource Management
$20 hourly
Oleksandra M.
- 5.0/5
- (13 jobs)
Hello! I'm addicted to marketing :) With a strong foundation in marketing and economics, I believe in crafting robust strategies for industry leadership. I bring over 8 years of digital marketing experience and a background in running a pandemic-affected kids' services business. Experienced in Web2 and Web3 projects, I possess a well-connected network and influencer roster. From Social Media origins to enhancing brand digital identity, I'm passionate about making brands stand out 🤍 * Over 8 years in digital marketing. * Previous business owner (kids' services). * Proficient in Web2 and Web3. * Extensive network and influencers. * Dedicated to elevating brand digital presence.

Online Community Management
Twitter/X Marketing
Social Media Marketing Strategy
Community Management
Audience Research
Facebook
Campaign Management
Social Media Marketing
Instagram
Lead Generation
Social Media Content
Content Writing
Creative Writing
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Last updated: Jun 16, 2025

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How To Hire an Online Community Manager

Online community managers are crucial in building and nurturing engaged audiences across various platforms.

If you’re looking for a freelance community manager, this guide will help you understand the importance of this role, how to write an effective job post, and what to consider when hiring an online community manager.

What is an online community manager?

An online community manager is responsible for creating, growing, and maintaining a brand’s online presence through social media channels and other digital platforms. They foster engagement, moderate discussions, and act as a bridge between the brand and its audience for a positive and cohesive community experience.

These specialists often handle content management, social media posts, and overall community engagement.

Importance of online community management

Effective online community management is essential for building brand loyalty, improving customer satisfaction, and driving business growth. A skilled community manager can:

Increase brand awareness and engagement.
Provide valuable customer insights.
Enhance customer support and retention.
Foster a sense of belonging among community members.
Drive traffic and conversions through strategic content marketing and initiatives.
Implement and optimize marketing strategy.

How to hire an online community manager

Follow these steps to hire a qualified professional who aligns with your brand’s vision and goals.

Define your community management goals and needs. Start by outlining what you want to achieve with your online community.
Develop a clear job description. Create a job description that accurately reflects the role and attracts suitable candidates. Include key responsibilities, required skills, and any specific platform expertise needed.
Post the job. Share your job posting on platforms where skilled community managers are likely to look for opportunities. Upwork is an excellent choice for finding freelance and full-time professionals.
Review applications and portfolios. Evaluate each application, paying close attention to candidates’ past experiences, successes, and how they’ve handled challenges in previous roles.
Conduct interviews. Schedule interviews with promising candidates to gauge their communication skills, problem-solving abilities, and how well they align with your company culture.
Assign a test project. Give top candidates a small, paid project to assess their skills in action. This could involve creating a content calendar, responding to mock community queries, or developing a community growth strategy.
Make an offer. Once confident in your choice, extend a competitive offer to secure your ideal community manager.
Start the onboarding process. Prepare an onboarding plan to help your new community manager integrate into your team and hit the ground running with your community initiatives.

How to write an online community manager job post

We explain how to develop a job post that attracts qualified candidates.

Job post title

Choose a clear and specific title that reflects the role. Examples include:

Online community manager for tech startup
Social media specialist with a B2B focus
LinkedIn community growth strategist
Freelance social media manager for e-commerce brand

Project description

Outline the key elements of the role, including:

Overview of your brand and target audience
Platforms to be managed (e.g., LinkedIn, Facebook, Twitter, TikTok)
Goals for community growth and engagement
Any specific initiatives or campaigns
Whether the position is full-time, part-time, or project-based

Example: “We’re seeking an online community manager to grow and engage our LinkedIn community of tech professionals. The ideal candidate will develop a content strategy, foster meaningful discussions, and drive member acquisition. This role involves managing multiple social media accounts and collaborating with our marketing manager.”

Responsibilities

List the primary duties associated with the role, such as:

Developing and implementing social media strategies
Creating and curating engaging content
Moderating discussions and managing user-generated content
Analyzing community metrics and reporting on performance
Collaborating with marketing and customer support teams
Organizing virtual events and initiatives
Outreach to potential community members and influencers
Project management of community-related campaigns

Qualifications

Outline the essential skills and experience required:

Proven experience in community management or social media marketing
Strong communication and interpersonal skills
Familiarity with social media platforms and analytics tools
Experience with content creation and copywriting
Knowledge of SEO and digital marketing principles
Relevant certifications (e.g., Hootsuite Social Media Marketing)
Proficiency in social networking and community-building techniques

Essential information before hiring an online community manager

Understanding the nuances of the role can help you make an informed hiring decision.

The role of an online community manager

An online community manager wears many hats, including:

Content creator and curator
Brand ambassador and voice
Customer support liaison
Data analyst and strategist
Relationship builder and networker

They must balance creativity with analytical thinking, empathy with problem-solving, and proactivity with adaptability. The required skill set often includes project management, content marketing, and community engagement expertise.

Hiring demand for online community managers in 2024

According to the Bureau of Labor Statistics (BLS), the broader category of public relations specialists, which includes community managers, is projected to grow 6% from 2022 to 2032, about as fast as the average for all occupations.

This growth should lead to about 25,800 new jobs annually over the next decade.

Common projects

Online community managers typically handle a variety of projects, including:

Social media content calendars and campaigns. Planning and executing a consistent stream of content across various platforms to maintain audience engagement and brand presence
Community growth initiatives. Strategies and tactics aimed at expanding the community’s membership, often through targeted outreach, referral programs, or promotional activities
Engagement-focused contests and challenges. Interactive activities designed to boost participation and create a sense of excitement within the community, often involving user-generated content or community-specific rewards
Virtual events and ask me anything (AMA) sessions. Online gatherings that bring community members together for learning, networking, or entertainment, fostering a stronger sense of connection and shared experience
Influencer partnerships and collaborations. Working with industry thought leaders or popular community members to amplify the brand’s message and reach new audiences through authentic, relatable content
Crisis management and reputation monitoring. Proactively addressing and mitigating potential issues within the community, as well as managing the brand’s online reputation through careful monitoring and timely responses
Optimization of community guidelines and processes. Regularly reviewing and updating community rules, moderation practices, and engagement strategies to ensure a positive, productive environment that aligns with the brand’s evolving goals

Who’s hiring online community managers?

While online community managers are in demand across various sectors, some industries with particularly high needs include:

Technology and software-as-a-service (SaaS) companies
E-commerce and retail brands
Media and entertainment
Education and e-learning platforms
Nonprofit organizations
Gaming and esports

Online community manager hiring cost

The cost of hiring an online community manager can vary based on experience, location, and project scope. On average, hourly rates for marketing managers on Upwork range from $24 to $60.

Online community manager FAQ

We answer some frequently asked questions about hiring online community managers.

How can I measure the success of my online community manager?

Key performance indicators (KPIs) may include community growth rate, engagement metrics (likes, comments, shares), response times, sentiment analysis, and conversion rates from community initiatives.

What tools do online community managers typically use?

Common tools include social media management platforms (e.g., Hootsuite, Buffer), analytics tools (e.g., Google Analytics, Sprout Social), and community management software (e.g., Discourse, Vanilla Forums).

What’s the difference between a community manager and a social media manager?

While there’s overlap, community managers focus more on building relationships and fostering engagement within a specific group. In contrast, social media managers typically handle broader content strategy and platform management across multiple channels. A freelance social media manager might combine aspects of both roles.

Get started with online community management

Ready to elevate your brand’s online presence? Hire a skilled online community manager on Upwork today.

Post a job describing your specific needs and receive proposals from talented professionals who can help grow and engage your digital community.

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