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Rating is 4.7 out of 5.
4.7/5
based on 274 client reviews
  • $35 hourly

    • 5.0/5
    • (10 jobs)
    Experienced Team Coordinator with a demonstrated history of working in the internet industry. Skilled in International Relations, Management, Training, Client Relations, and Team Motivation. Strong program and project management professional with humble beginning roles as a content moderator, customer and technical support representative of America Online and DELL for more than 10 years. During those fruitful years in working with America Online Member Services Philippines, Incorporated specifically, I have created tools that help support agents to efficiently work and achieve their performance metrics. I have also worked closely with the leadership team in creating and analyzing data reports submitted to clients. One of my greatest achievements as an online moderator is being part of the AOL Community Action Team strike group who moderated Bebo's Big Think platform in 2009. This is an event where Bebo selected five of its users, through its Big Think platform to meet with U.K. Prime Minister Gordon Brown for a live debate about how his future policies will affect issues that are pertinent to the UK's youth which was broadcast online. Another achievement is when my previous company, Stream Global Services received the Asian - Oceania Computing Industry Organization ICT Best Practice Award in 2010 in which my moderation department (AOL-CAT) played a major role in the success and accomplishment of the award. I was given a certificate for success and as part of the team. Also, I have been a chat and email technical support professional for Dell which includes troubleshooting issues related to Dell Systems of Small Medium Businesses and Employee Purchase Program, processing hardware and software warranties, tracking the shipment of hardware/software parts replacements, forwarding escalated issues to management and assurance of issue resolution within a week time frame by constantly exchanging email communications to customers. I have a Bachelor's degree in Computer Science and also earned some units in MIT (Masters in Information and Technology).
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Zendesk
    Focus Group Moderation
    Leadership Skills
    Project Management
    Email Communication
    Administrative Support
    Supervision
    Community Moderation
    Content Management
    Customer Support
    Management Skills
    Customer Service
    Social Media Management
  • $18 hourly

    • 5.0/5
    • (2 jobs)
    Hi, I am an expert in reputation, review and community management, branding, social media, and can keep abreast of the latest news and trends. I am highly knowledgeable with social media platforms (Facebook, Twitter, YouTube, and others) and content strategy. With strong computer literacy and ability to learn different software/ e-Commerce platforms, CRM systems, and project management tools – Radian 6 Salesforce, Social studio, Conversocial, Volusion, Hybris, PowerReviews, TurnTo Q&A, Basecamp, Trello. I'm looking for a project/work where I can share my expertise mainly in CONTENT MODERATION, reputation management, community management, social media marketing, customer service support, and administrative tasks (i.e. product uploading, review collection). Please do not hesitate to contact me to discuss your project in detail and determine how my skills will positively contribute to your team. Thank you! Rica
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    CMS Product Upload
    Online Community Management
    Review
    Content Strategy
    Social Media Management
    Reputation Management
    Brand Strategy
    Public Relations
    Review or Feedback Collection
  • $20 hourly

    • 5.0/5
    • (32 jobs)
    “Building an online community is not an event, it is an ongoing process.” If you’re looking for an absolute rockstar to bring life to your social media and engage your community, you're in the right place! I come equipped with Systems of Process (SOPs) and a seamless customer/member onboarding plan tailored and personalized for any community. I have done community management on platforms such as: Discord, Slack, Facebook groups, Circle.so, and Mighty Networks. About me: As an experienced community manager and social media specialist with over a decade of freelancing experience. I have a proven track record of managing and assisting with the growth of online communities across various platforms such as Facebook, Instagram, Reddit, TikTok, Twitter and Pinterest. My skillset includes content creation, community management, customer support, social media management, public relations, and website marketing. I am a true "People Person" , I enjoy creating connections with people as I have a strong intrapersonal skills which allows me excel! I am well-versed in various topics such as financial literacy, self-care, cryptocurrency, NFTs, and I contain a wealth of knowledge in a number of community building platforms such as Discord & Telegram. I am proficient in various software, including Discord, Photoshop, Canva, Microsoft Office, Logic Pro X, Garageband, Procreate, Fl Studio, WordPress, Wix, Final Cut Pro, DaVinchi Resolve, and Audacity. I am professional, who is highly communicative and committed to delivering top-quality work that helps businesses grow and move forward. I am dedicated to meeting deadlines and exceeding expectations. I aim to provide consistent well organized work and I am confident that I will continue to help my clients achieve their goals and reach their full potential.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Customer Service
    Customer Satisfaction
    Communication Etiquette
    Online Chat Support
    Customer Engagement
    Community Engagement
    Social Media Management
    YouTube Marketing
    Community Moderation
    Customer Support
    Music & Sound Design
    Community Management
    Social Media Content
    Social Media Marketing
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    Rated 100% Job Sucess on Upwork, over 5 years in this platform - Over 3 years of experience in advertising, and social media management. Over 9 years of experience as CRM Quality Analyst, Customer Service Languages: • Spanish (Native) - Upwork certified • English (Fluent) - Upwork certified • Portuguese (Basic) My skills are multifaceted and I showed extreme flexibility. From managing quality standards for BPOs to managing advertising campaigns of more than $200.000 USD on Meta ads manager and Skai. Here's where we might have crossed paths: I have worked as an advertising coordinator/media ad buyer and social media manager for multiple companies such as Crips Thinking, Rocketware, Spotify and Syneos Health. I have also worked as a bilingual QA, and Team Manager for AT&T, Comcast, Sears, and Epic Games. Aways achieving and exceeding our clients' expectations. I received multiple awards and recognition from the companies I worked for. Some of my previous responsibilities included but not limited to managing advertising campaigns, evaluating the results of marketing efforts, tracking ongoing marketing activities, budget optimization and interpreting results. Monitor the effectiveness of online marketing strategies. Work directly with senior marketing managers and provided support during ongoing campaigns. Brainstorm about marketing strategies and applied new methods to various client plans. ✒ Skills Summary: ✓Strong English communication (marked fluent in Upwork) ✓Strategic, critical, great commons sense to spot potentially harmful content or online risks, and linear thinker ✓Tech savvy ✓Thorough in building knowledge bases and documentation ✓ Meta and Skai certified ✓Content and Social Media Management ✓Customer Service (B2B, B2C, Escalations, Email, Chat, Phone Support) ✓Efficient in conducting research, analysis, and presentations ✓Capable of making timely decisions and has initiative (you won't have to kick my bum) ✓Fast-learner, goal driven, efficient, and resourceful ✓Organized and efficient with time and task management
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Facebook
    Digital Marketing Strategy
    Advertising
    Administrative Support
    English
    Spanish
    Data Entry
  • $10 hourly

    • 4.4/5
    • (24 jobs)
    Hi! I am Saira Alcantara. I am an enthusiastic, resourceful, and trainable recent graduate with academic background in marketing and business administration I possess the following strengths and abilities: - Excellent writing and communication skills. - Knowledge and experience of Microsoft Office. - Knowledge of working with blogs and online media. - Experience with HTML, WordPress, GoogleDocs. -Web Search skills I can work full-time or as a freelancer, depending on your preference.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Product Listings
    Accuracy Verification
    Data Entry
    Administrative Support
    Online Research
    Data Annotation
    CMS Product Upload
  • $19 hourly

    • 5.0/5
    • (5 jobs)
    I am a Nurse by profession before I decided to pursue freelancing as my full time career. In my initial years of being a contractor, I was given the opportunity to develop skills in customer support and content moderation. In my years of working in these position, I was also able to acquire and learn the following: - Web research - Data entry - Email handling - Project Management - Zendesk as Customer Relationship Management. - Freshdesk as Customer Relationship Management. - Google Sheet and Doc as content management system. - Slack as collaboration and communication tool. I have good communication skills both orally and written. I am a very flexible person who is able to work the hours necessary to ensure that the role is done. I am very enthusiastic and would love to learn and try out any given opportunities.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Zendesk
    Administrative Support
    Slack
    Freshdesk
    Customer Support
    Email Communication
    Microsoft Office
    Google Docs
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Certified and awarded team player in the field of Content Moderation. Delegated as TOSAdvisor who acts as a Point of Contact to AOL Community Action Team (CAT) Headquarters. Reviews AOL's content such as reported suspicious emails and instant messages, Blogposts, comments on news articles, possible child endangerment reports and files suspected cases thru the National Center for Missing and Exploited Childred (NCMEC) website. Case Mentor at Dell Convergys Clark Philippines. To provide Total Resolution and to ensure Customer Satisfaction is achieved at the end of each interaction. My goal is to strive to do things right the first time to deliver fast and efficient results. *AOL* - Lined up as a back up trainer/supervisor (Hit by the bus program) which is acknowledged by the Department's Program Manager - Handled the TOSAdvisor function which serves as the Department's POC in the absence of a supervisor and likewise a point of contact of the site to the AOL Headquarters and to the site's other departments - In charge of plotting the team's daily, weekly and monthly schedule, making sure all queues and functions are all properly manned and managed - Managed a high-volume of workload within a deadline-driven environment in any given week and consistently met performance benchmarks in all areas (speed, accuracy, productivity). Had an instance where most of the team were out and was left with just two people to man the queue but all went well at the end of the day. - Provide "Just in Time" Support and conduct skills transfer for employees/agents, also considered as a Subject Matter Expertise (SME) by co-employees - Offered creative suggestions to improve CAT tools and policies in order to enhance the member experience and improve member satisfaction - Reviewed and replied to AOL members’ technical and billing issues through Moxie email tool - Real time review and monitoring of AOL and AIM Twitter accounts, which is another portal used to assist members who are having issues or giving comments and feedback - Documented and submitted Customers' issues, problems,feedback and suggestions regarding the AOL and AIM App to the App's developers - Made real time escalations to client regarding tool issues and provides suggestions about process improvement - Helped company attain the highest customer service ratings (as determined by external auditors). AOL CAT Philippines was awarded the Asian - Oceania Computing Industry Organization ICT Best Practice Award in 2010. *DELL* - As a Case mentor, I handled a team comprising a group of 15-20 agents, acted as the team's assistant supervisor who aided them in monitoring service request cases until issues or services are completed as well as providing just in time support to make sure every service call is completed effectively and efficiently - reported tool issues to the Department's moderator on duty - kept the team updated on changes on policies and processes mandated by the client and ensured that all necessary trainings were completed - Made outbound calls to customers who were disconnected during chat/phone conversations or during follow up on service requests. - Sent follow up emails on customers’ service requests using Moxie tool to ensure high customer service rating by consistently earning 100% Customer Satisfaction marks - awarded as Q4 Top agent for 2016
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Data Entry
    Online Chat Support
    Email Handling
    Customer Service
    Customer Support
    Forum Moderation
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I have several years of experience working in the freelance industry as an Admin Support and Content Moderator. This is where I am able to develop my knowledge when it comes to administrative support, internet research, and task management. I am also confident when it comes to my skills of having excellent attention to detail, being adaptable, and having a strategic way of thinking when it comes to making decisions. I have regularly used tools like Fresh desk, Slack, Hub staff, Microsoft Office, and Google Workspace but I'm always open to learning new tools mainly because I would like to expand my skill-sets and expertise more by taking any available job opportunities. Looking forward to being involved with your projects and helping you achieve your goals and success!
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Data Entry
    Email Support
    Social Media Content
    Microsoft Office
    Google Docs
    Freshdesk
    Slack
    Internet Research
    Administrative Support
  • $10 hourly

    • 4.9/5
    • (26 jobs)
    I am a highly talented virtual assistant, content moderator and FB Ads Specialist looking to be hired. I am interested in working for you as I feel my skills and experience is what you are looking for. I have great skills and experience in virtual assisting, content moderation, FB Ads, Shopify and Ecommerce. I am confident that my qualification and education will suit your project.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Customer Service
    Shopify
    Gorgias
    Administrative Support
    Forum Moderation
    Salesforce
    Focus Group Moderation
    Social Media Marketing
    Community Moderation
    Social Media Management
    Zendesk
  • $20 hourly

    • 4.9/5
    • (18 jobs)
    Hello, This is Disha. I'm having around 5+ years of rich experience in the field of Social Media Marketing and Management and Influencer marketing specialist. I can help you to grow your business and expand your brand on social platforms. I help individuals, brands and businesses connect to their target audience via paid and organic social media marketing, manage and grow your social media audience, and audit and optimize social media pages with a focus on your brand. Instagram, Facebook, Twitter, Telegram ,YouTube, Tik Tok, LinkedIn, Pinterest, Discord & Telegram Marketing Specialist. ♦Also I have experience in Blockchain/Crypto, NFT & DeFi Web3 Blockchain and Cryptocurrency Expert: Unlocking the Future of Finance and Beyond. Join me for insightful discussions on crypto trends, blockchain solutions, and their transformative impact on industries worldwide." About Me: I actively serve on various projects centered around Blockchain and Cryptocurrencies - especially emerging digital currencies. My role spans several important aspects including customer service, community management and moderation. I effectively engage with users, addressing their questions and concerns, fostering a positive user experience. As a dedicated community manager, I foster an inclusive and interactive environment, ensuring strong communication and collaboration within the community. Additionally, I play a key role in data management, using Google Sheets to meticulously record and organize relevant information across these projects. This aids in streamlined operations and informed decision-making. ☑️The tasks that I handle well Content Moderation Online Chat Support Customer Service Community manager I have a passion for cryptocurrency and blockchain, and I would love to put my passion and experience to work for you. Send me an invite or offer so we can look at your project's details and start immediately. Thanks you so much for having your worthy patience.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    SEO Keyword Research
    Discord
    Blockchain, NFT & Cryptocurrency
    Social Media Marketing Strategy
    Twitter
    Facebook
    Instagram
    Social Media Marketing
    Telegram
    YouTube
    Community Engagement
    Community Management
    Community Moderation
  • $12 hourly

    • 5.0/5
    • (22 jobs)
    I have worked with projects related mostly to content moderation and data analysis. I was a consultant, and was promoted to senior consultant in the C.A.T Department (Community Action Team) / Moderation Department of AOL Member Services Philippines, Inc. from 1999 to 2009. I have also accomplished data entry work as a freelancer for 4 years which involved sorts of topic ranging from historical figures; celebrities; locations; festivities and others under the Teraneuro project. I continuously update myself with terms used with regards to content moderation since they evolve from time to time. I prefer long-term projects but we can discuss other interesting tasks as well.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Forum Moderation
    English
    Content Audit
    Data Entry
    Data Mining
    Data Analysis
    Customer Service
    Fraud Analysis
  • $10 hourly

    • 5.0/5
    • (13 jobs)
    I am able to handle and manage a website or a mobile application in terms of editing and filtering its content. I possess strong organizational and multitasking skills. Lastly, I know that I have a proactive approach and a good knowledge of the principles of content moderation and customer service. • Content Moderator (Whisper) Mobile Application from 2013 to 2015 • Fraud Analyst in JP Morgan Chase Bank from 2016 to 2018 • Customer Service Associate in Amazon.com • Investigations and Safety Specialist - Present • Trust and Safety Specialist - Present
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Customer Service
    Content Guidelines
    Fraud Analysis
    Scheduling
    Content Audit
    Project Risk Management
    Communications
    Data Entry
    Medical Records Research
  • $12 hourly

    • 5.0/5
    • (10 jobs)
    I'm a native french speaker with multiple skills, and can help you with different mission such as: - Customer support/service: proven track record in providing exceptional Customer Service on different platforms (Phone, Email, Chat) - Content and site web moderation - Data Entry and Web Research - Various administrative tasks I'm an enthusiastic, reliable, and goal-driven person, who cares a lot about the quality of her work and always meeting delivery dates, I always reach the goals which are confided to me.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Ecommerce Support
    Customer Satisfaction
    Customer Relationship Management
    Customer Service
    Zendesk
    Email Support
    Forum Moderation
    Ticketing System
    Online Chat Support
    Customer Support
    French
  • $12 hourly

    • 5.0/5
    • (2 jobs)
    Hi there, do you need a professional to manage your online community? I am McDonald and I have experience working in the customer service department for startups and established companies providing topnotch service to their customers. I've worked with different companies to help them develop, gain traction, and grow as a community in the best ways possible. This has been done by assisting in structuring and implementing new methods to enhance workflow with marketing teams and strategize creative content for social platforms, so communities remain active and engaged. I offer the following services: ✔ Content Moderation ✔ Virtual Assistance ✔ Zendesk ticket support ✔ Customer Support ✔ Troubleshooting issues ✔ NFT community moderation ✔ Moderation on Social Media/Community ✔ Following up with customers ✔ Discord Server Setup ✔ Online Community Management I'm an avid reader (proofreading, template creation, and good written communication skills) I am well-versed in various topics such as financial literacy, music, and Blockchain technology are my favorites, and I have experience in setting up discord servers, telegram & Facebook groups, and slack. I'd love to learn more about your company and see if we could be a great mutual fit for each other. Hope to connect soon!
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Discord
    Email Communication
    Product Support
    Customer Engagement
    Customer Support
    Social Media Management
    Community Moderation
    Community Management
  • $10 hourly

    • 5.0/5
    • (60 jobs)
    I am Carmela Salinas and I am a Data Entry Specialist/Community Moderator/Email Support/E-Commerce VA. I am an online freelancer for 5 years now. My years of experience in the field of Data Entry, Content Moderation, Customer Support, and E-Commerce help me gain the trust of my past and present clients from different countries like the US, Canada, Australia, and the UK. My willingness to learn and will fully familiarize myself with the product in order to provide the best possible support to customers is my top priority. Investing in the things that I use for my job is very important that is why I have 2 monitors (and backup laptops) to ensure that I am doing my task accurately and with accuracy. High internet speed and good computer specs that I have to help me to do any task quickly. You can just easily check all the 5-star ratings on my profile from my past clients which will surely be enough proof of how they are satisfied with my service. Considering me to be part of your company will surely be the best decision you will make.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Virtual Assistance
    Community Moderation
    Customer Service
    Typing
    Microsoft Word
    Microsoft Excel
    Data Encoding
    Online Chat Support
    Administrative Support
    Email Handling
    Shopify
    Customer Support
    Google Sheets
    Data Entry
  • $15 hourly

    • 4.9/5
    • (8 jobs)
    I have been working as an Independent Contractor as a Virtual Assistant since January 2013. I prefer to work part-time so I can help more clients to be more effective with their businesses. I am well trained in Customer Service and Chat Support Services. I've been working as a Virtual Assistant to a Promotional Products Distributor based in Florida for more than 5 years. I handle Email Management, CRM, Writing and processing orders, Logo Creation, Artwork Modification and Conversion to Vector, Mock-ups, Social Media Management and Marketing. I also work for Chat Services, categorizing each users' images according to their guidelines. I am well-trained with American and European Cultures. I value the trust of my clients. I make sure that I stay responsible, reliable and trustworthy. I am a great believer of Karma, everything we do whether good or bad will all come around, maybe not from the same resource or person but it will with the same weight, in all God's time.-time or part-time tasks. I can assure you quality of work and negotiable rate.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Google Sheets
    WordPress
    TeamViewer
    Order Processing
    Shopify
    Gorgias
    Team Management
    Zendesk
    Microsoft Word
    Adobe Photoshop
    Graphic Design
    Klaviyo
    Customer Service
    Email Communication
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I have extensive expertise in Social Media Platforms, including NFT Discord, and have developed strategies to improve whitelist success rates and increase server activity. As a Social Media Content Moderator, I excel at identifying high-performing content for specific audience segments. I am skilled in writing Articles using AI tools and conducting SEO reviews. Additionally, I am proficient in editing articles based on client feedback and managing emails and messages through platforms like Shopify and Gmail. Furthermore, I efficiently schedule blog and social media posts for publication and sharing while also handling various administrative tasks. ✅Social Media Manager ✅Outreach Specialist ✅Discord Chat ✅ Social Media Engagement ✅Appointment Setter ✅Content Writing ✅SEO Optimization ✅ChatGPT ✅Content Scheduling and Publishing ✅Dropshipping ✅Project Management ✅Other Admin Tasks
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Facebook Advertising
    Blog Writing
    SEO Content
    Email Support
    Google Docs
    Discord
    Community Outreach
    ClickUp
    Customer Support
    Blockchain, NFT & Cryptocurrency
    Canva
    Data Entry
    Facebook
    Slack
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    It can be hard to find the right trust and safety professional who knows all the ins and outs of your specific industry. With so many trust and safety professionals out there, it can be hard to know who is qualified and experienced enough to protect your company. I am an experienced trust & safety and customer support team leader with a proven track record of success. I have experience in a variety of industries, so I know how to create custom solutions that fit your company's specific needs. My team orientation and collaborative approach ensure that we will work together to enhance your overall processes for the company's success.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Personal Administration
    Email Automation
    Marketing Management
    User Identity Management
    Bug Investigation
    Customer Support
    Policy Development
    Fraud Analysis
    Process Safety
    Customer Service
    Leadership Skills
    Leadership Development
    Quality Assurance
    Email Support
  • $15 hourly

    • 4.8/5
    • (109 jobs)
    Hi! A professional virtual assistant and great Customer support, always ready to help! I have worked as an Executive & personal Assistant for 13 years. As I am polyvalent, I am a true all-around assistant with ability to multitask & handle aspects of business, while increasing overall productivity with efficient work. I have an excellent command of all the latest tools of e-commerce and dropshipping (Shopify, oberlo, Dsers, Dropify, Aliexpress, Ebay, Gsuite, Outlook, google drive, Amazon, Zoho, zendesk and feshdesk) I am familiar with all the latest communication tools like Slite, Whatsapp and so forth In addition, I am perfectly bilingual, I do speak and write French as it is the language we use in our daily life, my English is very good as well. I have been working as customer service back-end, customer support, customer care, front-end live chat agents, accountant, personal assistant, communication agent, coordinator, moderator and so forth.......on upwork for years I have an advanced education with Master's degree in Finance and Accouting and a BA specialized in Linguisitics applied to Enlgish teaching. I have completed thousands of varied tasks and I have an immense skill set. I am hard-working, meticulous and efficient. I will provide examplary work with quick turnaround times. I am negotiable on price and always up for challenges. I am eager to help and look forward to serving you!
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Customer Support
    Reputation Management
    Gorgias
    Customer Service
    Ecommerce Order Fulfillment
    Shopify
    Product Listings
    Dropshipping
    Social Media Management
    French
    Order Processing
    Ecommerce Support
    Zendesk
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Thank you for looking at my profile. I am a self-motivated, competent, resilient and full-time freelancer with a wide range of experience. My experience working in the BPO industry for 5+ years equipped me with the knowledge required to tackle any Content Moderation related projects and helped me develop my skills. I have worked for almost 5 years as a Content Moderator in an E-commerce Company and also had experience in Customer Service for 2 years. Below are some of the task that I can do but not limited to: ✅ Content Moderation in a Social Platform/E-commerce website ✅ E-Commerce Customer Support (Social Media and E-Commerce Store) ✅ Photo Editing for E-Commerce Product ✅ Zendesk Expert ✅ Email Handling ✅ Ticketing System ✅ Typist ✅ Microsoft office (word, excel, powerpoint, pdf) ✅ Administrative Support: Data Entry, Web Research, Lead Generation If you feel that I will be a strong candidate for your project, please contact me and let us discuss the position! Kindly, Macky
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Phone Support
    Email Support
    Multitasking
    Email Handling
    Customer Service
    Customer Support
    Zendesk
    Community Moderation
  • $13 hourly

    • 5.0/5
    • (8 jobs)
    Vast experience in Content Moderation (Data/Text/Image/Video) and Analysis, Social Media Management, Customer/Technical & EMAIL Support, Sales Web Chat, and more. I can provide you with the required skills and attitude not just hard work and motivation but also the special detail & focus that is needed for any job. My work experiences would enable me to transition effectively and the professionalism I gained would fit me well. As a life learner, I continue to teach myself: - Content Moderation Techniques - Content Moderation Rules/Guideline Drafting - Analytics - Programming - Project Management - Digital & Social Media Marketing and Content Creation - SEO - Development & Design - Adobe Photoshop/Lightroom/Premiere Pro - Ecommerce Product Listing & Research - Dropshipping - and more...
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Data Entry
    Data Analysis
    Administrative Support
    Email Support
    Analytics
    Fraud Analysis
    Online Chat Support
    Content Creation
  • $10 hourly

    • 5.0/5
    • (21 jobs)
    Presenting my Expertise: Accomplished Virtual Assistant | E-commerce Specialist | Customer Support Pro | Seasoned Moderator & Community Curator | Passionate WEB3 Enthusiast 🔑 Successful experience of 6 years in an online and corporate setting 🔑 Cost-Effective & Tech-Savvy 🔑 Proficient and self-motivated 🔑 High-Speed Internet & Equipment 🔑 Time-Zone & Data Security 𝐇𝐞𝐫𝐞'𝐬 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: 💼 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙩𝙮 & 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙧? I helped manage and build a strong community be it on Discord, Twitter, Facebook, and YouTube with proven track records over the past years. 💼 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙩𝙖𝙧? I always go above and beyond to put a smile on every customer's face at the end. In addition to that, I can take care of your online store by attending to tickets - from answering product inquiries to providing the BEST Customer Service experience for all customers. *wink* • Virtual Assistance • Community Manager • Social Media Manager • Customer Service Support • e-Commerce Support Specialist • Team Management • Graphic Design (Canva) • Data Entry I have the skills that can help your project/business succeed. I'm only a chat away! *wink*
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Canva
    Community Strategy
    Graphic Design
    Email Support
    Customer Support
    Community Management
    Discord
    Order Processing
    Customer Satisfaction
    Order Tracking
    Community Moderation
    Customer Service
    Community Engagement
    Order Fulfillment
  • $25 hourly

    • 5.0/5
    • (11 jobs)
    I'm Amy! I have been in Customer Service for 12 years and have been in a customer-facing position for 5 years at Regus Management. As a Community Manager for both virtual and in-person clients, I am performing duties such as admin front desk work, touring prospective clients, accounts payable and receivable billing, offering services packages to upsell contract prices, and answering phones and sorting mail for 50+ companies. I've been lucky to cultivate relationships with individuals from all different professions and parts of the world. I also have a personal passion for travel and everything that comes with it. I'd love to work on projects incorporating travel planning, travel consulting, booking corporate travel, or research that includes travel destinations. Thanks for considering me and I look forward to hopefully working with you!
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Canva
    Copy Editing
    Instagram
    Travel
    Customer Service
    Travel Planning
    Scheduling
    Lifestyle & Travel
    Administrative Support
    Copywriting
    Computer Skills
    Travel & Hospitality
    Social Media Management
  • $15 hourly

    • 5.0/5
    • (17 jobs)
    Hi, I'm Nam G.; I'm a full stack Web Developer.and Discord Management I'm manage so many discord server success like HeroesTD,Cowboy Snake, CATO NFT,Orbitau.... I have professional team,we can help you marketing , help if your game have bug on zendesk...... Special we have experience about IDO, check bug, stopping FUD....... Services offered: * Discord Builder * Discord Security * Discord Management * English/Vietnamese moderator * Community Manager Please do not hesitate to let me know how I can be at your service! Cheers,
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Vietnamese
    Web Scraping
    Social Media Management
    Social Media Marketing
    Data Entry
    Internet Marketing
    Community Moderation
    Discord
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    1️⃣Discord Community Manager Having troubles with managing your Discord server for your NFT or crypto project? Getting confused with the hundreds of bots needed in your server? Need help with moderating and securing your server while keeping you community engaged and hyped? 🤔 All you need to do is to HIRE ME and we can work together building the perfect community server for your project! 🚀 ✅ Helping you build and manage your Discord server ✅ Setting up bots relevant to your needs (security, reward/rank, ticketing) ✅ Creating regular events (daily/weekly) to increase community engagement ✅ Leading moderation and technical staff in line with project goals General VA 2️⃣ General Virtual Assistance Got no time and need help with Data Entry? Social Media Management? Need a graphic designer for a special occasion or a business? Hit me up and I might just be the guy to help you with your worries! Here is what I can offer: ✅Graphic Design ✅Social Media Management (Facebook, Instagram, Twitter, Reddit, Discord, etc.) ✅Proficient in MS Office ✅Proficient in G Suite ✅Copywriting and Proofreading ✅Chat and Email Support In everything I do, I give it with 100% integrity and dedication. Thank you for viewing my profile!
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Web3
    Crypto Marketing
    NFT Marketing
    Gaming
    Twitter Marketing
    Facebook
    Twitter
    Discord
    Customer Satisfaction
    Community Management
    Social Media Management
    Community Engagement
    Community Moderation
    Online Chat Support
  • $13 hourly

    • 5.0/5
    • (4 jobs)
    I drive company growth through creative writing and marketing. I have more than a decade of experience in writing high impact and persuasive content for blogs, social media platforms, newsletters, press releases, brochures and company profile. My strong penchant for browsing the internet will be your assurance for a well-researched and unique copy. I have handled multiple projects like website redesigning, events exhibitions (pre and post events tasks) and other corporate projects to promote the brand. I also manage social media to create leads, traffic, engagements and sales. I have also 12 years of customer service advocacy in a call center. As a Quality Assurance Analyst, I ensure that calls, chat sessions and emails adhere to the quality standards set by the client and recommend improvements by providing coaching feedback. I was trained to handle different departments including Billing, Technical Support and Community Action Team. Being in this role, I have gained the skills needed to effectively and efficiently deliver the job like: the eye for details, creative, good communication and organization skills.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Project Management
    Content Writing
    Article Writing
    Social Media Marketing
    Quality Control
    Event Management
    Market Research
    Blog Content
  • $15 hourly

    • 4.9/5
    • (57 jobs)
    Are you in need of a seasoned Community Manager, NFT Discord Moderator & Crypto Discord Expert, Content Moderator, and Telegram Moderator to skillfully oversee and manage your online community? I’m Odutola, boasting an impressive three-year track record in Community Management, Discord and Telegram moderation, and Content Moderation. My primary objective is to collaborate closely with you, ensuring that your community not only thrives but also remains highly engaged while achieving its objectives through impeccable communication, unwavering dedication, and potent strategic approaches. My expertise extends across Discord, Telegram, and major social media platforms such as Facebook, Instagram, and Twitter. I’m proficient in various essential tools including Quip, Microsoft Office, Slack, Zoom, Meta Business Suite, and Ads Manager. I’ve successfully managed and moderated numerous online communities spanning from 1k to 100k members on Discord and Telegram. Remarkably, I’ve achieved a staggering 40% increase in engagement within a mere month through the implementation of innovative events, contests, engagement tactics, and enhanced security measures. My comprehensive range of services includes: ✅ Community Management with an emphasis on Engagement ✅ Discord Server Moderation and Expertise in Telegram Management ✅ Discord Server Setup and Ongoing Support ✅ Content Moderation for a Clean Online Environment ✅ Discord Consultation for Optimal Functionality ✅ Proficient Social Media Management ✅ Reliable Virtual Assistance ✅ Customer Service Support for Seamless User Experience ✅ Expertise in Managing Instagram Ads ✅ Strategies for Community Growth and Enhanced Engagement Let’s embark on a transformative journey for your community and actualize your objectives. Reach out to me today, and let’s commence this exciting journey together! I am readily available for up to 84 hours per week to meet your needs.
    vsuc_fltilesrefresh_TrophyIcon Content Moderation
    Customer Service
    Customer Support
    Online Chat Support
    Community Promotion & Growth Hacking
    Virtual Assistance
    Telegram
    Community Development
    Web3
    Social Media Management
    Community Engagement
    Community Moderation
    NFT
    Discord
    Community Management
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