Hire the Best Content Moderators
in Colombia

Graduated Architect and Urbanist with seven years of experience in Interior Design and sales with more than 150 projects, 10 in customer service, user experience, team management and 2 years in content moderation. Adept at establishing collaborative relationships with sales teams, creating effective feedback loops and results. With excellent communication skills, dynamism, proactivity, empathy, focus on results and agility. Skilled in crafting and executing innovative solutions and projects seeking the best result for my clients.

I'm a student experienced mostly in communicating with other people, with all the knowledge in regards assiting a person, I know how to handle dates scheduling, data entry, the whole Office software, to name a few. Even though I'm a young person, I consider my age as an advantage at the time of learning new skills and adapting to hard scenarios, I'm very carismatic and open to learn and help.

Services: Virtual Assistant: Handles administrative tasks, data entry, research, document processing, case management, and workflow organization for streamlined operations. Content Moderation: Reviews, categorizes, and manages digital content according to platform policies, maintaining quality standards and compliance. Customer Service Support: Delivers exceptional bilingual (English/Spanish) customer support, managing inquiries, case resolution, and CRM navigation. Writing and Editing: Professional editing, proofreading, caption writing, and content creation for academic papers, blogs, social media, and marketing materials. Research and Analysis: Conducts comprehensive research, data analysis, trend analysis, and music track categorization across social sciences, culture, and music industry. Social Media Management: Manages social platforms, creates and schedules content, performs media editing, handles account maintenance, supports content shoots, and conducts influencer research. Project Coordination: Coordinates social projects, institutional programs, talent onboarding, and team initiatives for successful implementation. Translation Services: Provides accurate bilingual translation and localization between English and Spanish. Music Curation & DJ Support: Expert in playlist curation with harmonic cohesion, electronic music classification, track analysis using DJ software, and music library management. AI Tools: Leverages AI platforms for content analysis, research optimization, and process improvement. A bit about me: Hi! I'm a bilingual (English/Spanish) sociologist with expertise in research, content management, customer service, social media, and music curation. I bring a comprehensive academic and professional perspective to every project, with a passion for education, social impact, and helping organizations thrive. Background: With 4+ years of experience in customer service, content moderation, social media management, and administrative coordination, I've worked as customer service advocate, content moderator, institutional wellbeing coordinator, editor, educator, administrative assistant, and DJ assistant. My sociology background from Universidad de Caldas provides strong analytical skills and expertise in research, diversity, human rights, and social project management. I excel at streamlining workflows, managing case resolutions, implementing educational programs, coordinating creative projects, and curating specialized content for maximum impact and engagement. Tools and platforms I'm proficient in: Productivity & Management: Microsoft Office, Google Suite, Salesforce CRM, case management systems, research databases, academic platforms, workflow management tools, ticketing platforms, data analysis software, reporting systems Content & Social Media: Content management platforms, social media scheduling and analytics tools, editing software, Canva, Canva Pro, Adobe Lightroom, CapCut, presentation platforms, educational technology Music & DJ: DJ Studio, Beatport, music analysis software, playlist curation tools, harmonic mixing platforms Translation & Communication: Translation tools, localization software, bilingual communication platforms Customer Service: CRM systems, policy management tools, customer support platforms, case tracking systems AI Tools: ChatGPT, Claude, AI content analysis tools, research optimization tools, AI-powered workflow automation Always eager to master new tools and platforms specific to your industry or project needs. I'm deeply committed to delivering high-quality results with attention to detail, offering specialized support in content management, social media coordination, music curation, customer service excellence, and educational program development. With a research-focused mindset and dedication to continuous improvement, I strive to add meaningful value to your business operations. Ready to elevate your project with professional expertise and bilingual capabilities? Let's get started!

I can ensure that your customers receive a high level of service by using active listening and strong engagement skills. I am also able to provide an organized approach to multitasking. Technologist in International Trade Management with experience in customer service, providing administrative and educational support through tickets, chats, and communities, as well as experience as a virtual assistant managing content on social media. Native Spanish speaker with an intermediate level of English. ·Good time management ·Organizational skills ·Microsoft Office ·Google Workspace

Your brand's voice is more than just posts, it's conversations, engagement, and community. And I help brands turn their social presence into real impact. I started in social media management with a passion for creating meaningful connections between brands and their audiences. Over the years, I've managed multiple accounts across different industries, helping brands grow their online presence, boost engagement, and increase customer loyalty. Beyond content and strategy, I specialize in community building, customer engagement, and influencer marketing. I’ve helped businesses transform their online presence, not just with numbers, but with real, lasting relationships that drive results. My approach combines data-driven strategy with a human touch, making every interaction count. Looking to build strong influencer partnerships, create strategies that drive real engagement, or take your brand’s social presence to the next level? Let’s make it happen!

With experience in administrative assistance, content moderation, and customer service, I help businesses and entrepreneurs streamline their daily operations. I focus on delivering practical results to ensure your business runs smoothly. Services: 🌟 Virtual Assistance: Manage daily admin tasks, data entry, and research to keep your operations running smooth. Organize files and update your databases to help you stay productive. Help with document formatting and reports to keep your workflow simple. 🌟 Content Moderation: Review, analyze, and tag content across different platforms. Ensure everything follows the guidelines and stays safe for online environments. Message me!