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Clients rate Forum Moderators
Rating is 4.7 out of 5.
4.7/5
based on 351 client reviews
  • $10 hourly

    • 5.0/5
    • (17 jobs)
    Hello! I'm a full-time freelancer with experience in travel/hospitality, customer and administrative support, community engagement, and content moderation. I have more than 5 years of working experience in the travel and hospitality industry, ranging from hotel operations to OTA. I have actively participated in several blogs, fan forums, and online communities in the past 10 years, making me experienced in managing and moderating online content. I've been a full-time freelancer for the past 7 years and have become one of Upwork's top-rated freelancers. I will gladly assist you in: - Customer and administrative support: chat and email support, virtual assistant, data entry, travel/internet research - Content management: WordPress, WooCommerce, Pinterest - Content moderation: forum moderation, community moderation, community engagement
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Administrative Support
    WooCommerce
    WordPress
    Travel & Hospitality
    Freshdesk
    Online Chat Support
    Customer Service
    Indonesian
    Customer Support
    Community Management
    Community Moderation
    Content Management
    English
    Data Entry
  • $12 hourly

    • 5.0/5
    • (10 jobs)
    I'm a native french speaker with multiple skills, and can help you with different mission such as: - Customer support/service: proven track record in providing exceptional Customer Service on different platforms (Phone, Email, Chat) - Content and site web moderation - Data Entry and Web Research - Various administrative tasks I'm an enthusiastic, reliable, and goal-driven person, who cares a lot about the quality of her work and always meeting delivery dates, I always reach the goals which are confided to me.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Ecommerce Support
    Customer Satisfaction
    Customer Relationship Management
    Zendesk
    Email Support
    Ticketing System
    Online Chat Support
    Customer Service
    Customer Support
    French
    Content Moderation
  • $15 hourly

    • 4.9/5
    • (215 jobs)
    𝓣𝓻𝓾𝓼𝓽𝓮𝓭 𝓫𝔂 𝓬𝓵𝓲𝓮𝓷𝓽𝓼 𝔀𝓸𝓻𝓵𝓭𝔀𝓲𝓭𝓮 𝓯𝓸𝓻 𝓭𝓮𝓵𝓲𝓿𝓮𝓻𝓲𝓷𝓰 𝓮𝔁𝓬𝓮𝓵𝓵𝓮𝓷𝓬𝓮. 🏆 200+ Projects Delivered: Proven track record of successful, high-quality projects. 🌟 Near Perfect Ratings: Consistently rated almost 5 stars across all completed projects. ✅ Immediate Availability: Ready to start your project without delay! 👉I have been Designing & Developing WordPress, Shopify, Webflow, Squarespace websites for the past few years. I am a friendly, professional worker who will be happy to help you. I have worked for lots of people and companies from bloggers to big businesses around the world. About me: - Professionalism, punctuality, and compliance with deadlines - Always follow the trends of web design updates - Constantly developing new software skills - Great attention to detail In my work I find the approach to the wishes and ideas of each client 👉 I have over 8 years of experience in designing and developing custom Website. 👉 I have expertise in: • Complete knowledge and experience of the custom framework of PHP like Laravel, Codeignitor, Symphony, Opencart etc. • Completely custom WordPress themes, coded to meet your needs perfectly. • Customization of any theme to match your business and brand, including Elementor, Avada, Divi, BeTheme, The7, and Newspaper, etc. • Plugin development and customization, including Woo-commerce, Events Calendar Pro, Slider Revolution, Ninja Forms, Buddy Press, Ultimate Member, BB Press, and others. • Complete knowledge of back end development like API integration and database like MYSQL. • JavaScript development, including React.js. • Social networking and membership sites. • Marketplace and Multi vendor website development. • Sustainable, user-centered design. What services I offer: -- 40 hrs/week with all time zones. -- 24*7 immediate availability -- 2-3 months of bug-free support -- Excellent communication skills If you're interested, please invite me to your job. I respond to all invites on the same business day. I look forward to hearing from you! Best Work Keywords ------------------------- WordPress Development From Scratch using: ✔️ Figma To WordPress Development ✔️ Adobe XD To WordPress Development ✔️ PSD To WordPress Development WordPress Development Using Premium Themes : ✔️ Elementor ✔️ Divi ✔️ Avada ✔️ BeTheme WebFlow Website Development : ✔️ Figma To WebFlow Website ✔️ Adobe XD To WebFlow Website ✔️ PSD To WebFlow Website UI/UX Design experience with : ✔️ Adobe Photoshop | XD | Illustrator ✔️ Wireframes (Figma | Invision | Sketch | Zeplin | Marvel) PLUGINS: ----------- Woo Commerce All in One Migration Ninja Forms Flipkart Importer Elemetor AliDropship Woo Plugin Contact Form 7 Flexible shipping UPS Google Analytics Dashboard for WP (GAD WP) Official Facebook Pixel Stripe Payments Woo Commerce Stripe Gateway WP Bakery Page Builder ( Visual Composer) Dropship Me UX Builder GT Translator Updraftplus Duplicate Page Mailchimp THEMES: ---------- Wp Ocean Many Templets of Tyler.com Xstore Astra Flatsome Theme (Classic shop &) Wix Consulting Enfold Phoenix DIVI Silent Theme Newspaper Javelin Be Theme Currency theme Elementor WEBSITE SPEED OPTIMIZATION: ---------------------------------------- 1: Wp-Rocket 2: Delete Unnecessary Data 3: Images Optimization SERVER HANDLING: ------------------------- 1: Manual Migration 2: Logins Find 3: Create & Delete the Directory 4: Create a Database in PHPMyAdmin 5: Establish Connection 6: Purchase the Hosting & Domain 7: Install the SSL 8: Control the Cpanel 9: Transfer Files 10: Control and attach the Nameservers and DNS HTML & CSS: --------------- 1: Write the complete code of the HTML & CSS 2: Mobile Responsive 3: Mobile fully optimized 4: Source file 5: Pure Coding & Modification 6: Editing and development PHOTOSHOP WEBSITE ADJUSTMENT: ----------------------------------------------- 1: Banners adjustment 2: Images Resizing 3: Slicing 4: Cropping 5: Scaling
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    WordPress Customization
    Core PHP
    WordPress e-Commerce
    CodeIgniter
    WordPress Development
    WordPress Plugin
    Laravel
    WordPress Optimization
    WordPress Theme
    WordPress Website
    WPML
    HTML
    WordPress Landing Page
    WooCommerce
    WordPress
  • $37 hourly

    • 4.8/5
    • (16 jobs)
    Hi there! I have many years of experience producing high quality writing in the form of web content, articles, and copywriting in 4 languages. If you're looking for a highly skilled, driven and enthusiastic professional writer look no further. With care and attention to detail I'm able to provide a highly focused end-product that is both well researched and accurately designed. I have written for a wide variety of clients on several platforms from blogs, online magazines, to product descriptions and advertising. I can provide the following in English, German, Spanish, and Dutch: Articles Advertising Website Content Writing Product Review Press Release Blog Writing News Writing If you're interested in any of the above don't hesitate to get in touch.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    YouTube Video
    Video Editing
    Sports Coaching
    Sports Journalism
    Translation
    Forum Posting
    Website Content
    Copywriting
    Scriptwriting
    SEO Writing
    English
    SEO Backlinking
    Creative Writing
  • $30 hourly

    • 5.0/5
    • (24 jobs)
    I have started young working and have handled different projects with different clients for years mainly in the Customer Service and Trust and Safety space. My area of expertise would be as follows: - Content Moderation - Content Review - Content Curation - Safety Investigations - Fraud Investigation - Quality Assurance - Discord Moderation - Community Moderation and Management - Social Media Moderation and Management - Customer Service and Technical Support - Chat Support, Ticket and Email Handling Please do send me a message if you have inquiries.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Community Management
    Content Moderation
    Fraud Detection
    Community Moderation
    Content Audit
    Project Risk Management
    Community Guidelines
    Email Support
    Online Chat Support
    Content Guidelines
    Customer Satisfaction
    Email Communication
  • $20 hourly

    • 5.0/5
    • (44 jobs)
    I am a professional Content Moderator in Live and offline Trust and Safety/Forum Ambassador/VA, can 100% fine guarantee to help your platform safe and secure community. I am responsible to handle and managing a website, forums, Etsy stores, iOs, or a mobile application in terms of editing and filtering its content. I possess strong organizational and multitasking skills. Moreover, I am responsible and have a proactive approach and a great knowledge of the principles of content moderation and customer service. Lastly, I can manage link building, transcription, data entry, content creation/curation, and photo editing. I completed 4 years in Business Administration at USJ-R, Cebu. Aside from Upwork, I had experience as Front Office/Administrative Asst., and a Project Coordinator in Epson Service Provider - Phils for 3 years, and an inventory clerk for 6 years in large-scale Educational Supply production and enterprise. Favorite Quote: “When we strive to become better than we are, everything around us becomes better, too.”
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Social Media Content
    Facebook
    English
    US English Dialect
    Customer Service
    Online Chat Support
    Technical Support
    Administrative Support
    Content Moderation
    Data Entry
    Microsoft Excel
    Typing
    Microsoft Word
  • $20 hourly

    • 5.0/5
    • (18 jobs)
    9 years of live chat and content moderation. Experience in high volume Moderation. 2 years of Trust and safety at a social media company as part of an "abusive behavior response team" Currently a Senior subject matter expert at said social media company. Experienced in testing, Designing, and implementing community/platform policy.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Investigative Reporting
    Internet Security
    Community Engagement
    Content Moderation
    Community Management
    Community Moderation
  • $40 hourly

    • 5.0/5
    • (67 jobs)
    Boosting your social networks to new heights! ✨ As a versatile marketing professional, I specialize in crafting effective marketing strategies, community management, chatbots, influencer marketing, ambassador programs, email marketing, and community engagement. My goal is to achieve outstanding results for clients and grow alongside them. I have successfully grown social media followings to over 3 million followers and likes, achieving a monthly reach of 500K+ and 90K+ engagements. I have directed the art and copywriting for various social media campaigns and created a Messenger Chatbot that drives twice the traffic to CRM systems compared to social media channels, boasting over 250K subscribers and 20K daily interactions. Through strategic Meta Ads campaigns, I have facilitated 1.5K messaging conversations, 1.4K replies, and engaged 8.5K contacts weekly. I have also driven TikTok presences to over 2M likes, 550K followers, and 6M video views through strategic content creation, branding, viral trends, and audience engagement. My efforts have successfully landed products in major retail stores across the United States. Additionally, I have built dynamic Brand Ambassador Programs, recruiting amazing ambassadors to represent various missions and products. I have partnered with major influencers, including Reddit's owner, Luis Fonsi, and Ricky Martin, to showcase our products and share compelling stories. Let's rock the next project together! 🪨 Feel free to reach out—I'm always happy to help!
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Influencer Research
    Marketing Analytics
    Email Marketing Strategy
    Marketing Analytics Report
    Email Marketing
    Advertisement
    Marketing Consulting
    Copywriting
    Project Management
    Creative Direction
    Influencer Marketing
    Marketing Management
    Marketing Strategy
    Marketing Plan
    Marketing
  • $80 hourly

    • 5.0/5
    • (32 jobs)
    Hello! I'm Pranav Rana, a seasoned Project Manager with a strong background in Software Development and eCommerce. Over the years, I've had the pleasure of leading diverse teams and working on a variety of projects, always with a focus on delivering exceptional results that drive business success. What I Bring to the Table: 1. Comprehensive Project Management: I’m well-versed in both Agile and Waterfall methodologies, ensuring projects are delivered on time and within budget. 2. Technical Expertise: With a deep understanding of the software development lifecycle, I can oversee projects from initial concept through to final deployment. 3. eCommerce Excellence: I have extensive experience in building and optimizing eCommerce platforms, improving user experiences, and boosting online sales. 4. Effective Leadership: I excel at leading cross-functional teams, promoting collaboration, and maintaining clear and open communication. 5. Proactive Problem-Solving: I’m skilled at identifying potential challenges early on and finding effective solutions to keep projects on track. ## Why Work With Me? 1. Client-Focused: Your goals are my priority. I strive to understand your needs fully and deliver solutions that exceed expectations. 2. Proven Track Record: My portfolio showcases a range of successful projects across different industries, demonstrating my capability and commitment. 3. Continuous Learning: I stay updated with the latest industry trends and technologies to ensure I’m providing the most current and effective solutions. I believe in creating a positive and productive working relationship, and I’m committed to making your project a success. Let’s connect and see how we can turn your ideas into reality. [Professional Experience] ⇨ As a Solutions Engineer at TimeDoctor.com, I assist customer support team with SQL based reports, and passing on the issues to the Product Development Team as per the Company policies. ⇨ As a Support Engineer at Searchie.io, I assisted Customer Support Team resolving their advanced queries related to the product by co-coordinating with the Product Development Team. ⇨ As a Customer Support Specialist (Happiness Engineer) at WooCommerce, I leveraged HTML, CSS, JavaScript, and jQuery to ensure customer satisfaction and enhance product features. ⇨ As a Contract Support Specialist at WordPress.com (Automattic), I remotely delivered support while balancing multiple responsibilities, utilizing a diverse range of web technologies for effective user assistance. ⇨ In my role as Technical Customer Support at Jotform.com, I enhanced support processes, facilitated communication between customers and development teams, and adeptly handled technical challenges with a background in web development and REST APIs. ⇨ Through freelance web development, I developed websites and web apps, provided programming-related writing services, and managed end-to-end project delivery to ensure client satisfaction. ⇨ As a Full Stack Web Developer at Kayako Infotech, I contributed to web development projects, building foundational skills that evolved into robust expertise in web development. [Skills] ⇨ Advanced proficiency in Three.js, Adobe Animate, PHP, MySQL, and eCommerce platforms such as WooCommerce. ⇨ Strong foundation in web technologies, including HTML, CSS, JavaScript, and jQuery. ⇨ Extensive experience in customer support and technical troubleshooting, complemented by excellent communication and interpersonal skills. [Work Ethic] I am a proactive and performance-oriented professional, dedicated to continuous learning and excellence. My approach to challenges is guided by a growth mindset, respecting and learning from every opportunity. I remain humble and adaptable to new technologies and industry trends. [Languages] Fluent in English, Hindi, and Punjabi. Enthusiastic about the future and committed to learning, I am ready to contribute my skills to a forward-thinking team. Confident in my ability to deliver impactful results, I am eager to align my qualifications with your organization's objectives for mutual success.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    SaaS
    Customer Support
    Troubleshooting
    Customer Service
    Email Communication
    Technical Support
    English
    Online Chat Support
    WordPress
    CSS
    JavaScript
    PHP
    HTML
    MySQL
  • $15 hourly

    • 4.8/5
    • (38 jobs)
    Hello everyone. My name's Micha. I am from Philippines and a community manager with more than 4 years of experience. In those years I've spent time on NFT, Play to Earn and Web3 projects focusing on: * Building and growing a community. * Building community strategies and guidelines to improve the customer relationship. * Building marketing strategies for growth and collaboration with other projects. * Building teams according to the needs of the client ( moderator team, social media team, design team, customize discord bot creators, content creators, etc.) * Lead generation and coordination for potential partners of projects as well as streamers/ content creators. * Creating contents for all social media as well as articles for knowledge base and audience boost. * Creating and organizing events to increase community engagement. How can I help you? * I can create and implement community strategies that can increase engagement, partners and possible members. * I can manage your Discord, Telegram, Medium, Twitter, Instagram, Facebook, Tiktok and Reddit according to the targeted goals and needs. * I can create visuals and content for all your social media accounts * I can create rules, guidelines and processes to improve the community engagement. *I can provide people for different roles What did I do so far? * I've handled a community with more than 400K members * I've create and grow various server for the past year focusing on NFT, P2E and Web3. * I've managed teams with 15-30 people on different expertise. * I've built a team to moderate at least 5-10 projects and help them grow and sell out projects. For more information, you can check my employment history.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Blockchain, NFT & Cryptocurrency
    Cryptocurrency
    Discord Bot Development
    Discord
    Customer Relationship Management
    Telegram
    Communications
    Community Management
    Community Strategy
    Administrative Support
    Interpersonal Skills
    Community Engagement
    Community Moderation
    Human Resource Management
  • $15 hourly

    • 4.2/5
    • (29 jobs)
    ⭐⭐⭐⭐⭐ "Jovin is such a professional in his field!! WOW! Super fast and efficient! I am impressed! We will continue working with him and also hire him for future projects! Fantastic experience! WOW!" Hi 😃 Are you looking for Telegram/discord moderator to manage your Telegram group or discord server? Congratulation!! you clicked the right Gig! With over 4 years of experience in managing Telegram group and discord server I know you may have Telegram group/channel or discord server that need more attention than what you can give it personally. Therefore I will help you with my killer strategies to manage Telegram group/discord server so you may wish to rest with your family or friends while managing your group for you. 🚀WHAT SERVICE I WILL OFFER AS YOUR MODERATOR? ✅Filter spammer, user who spread negativity, fud, fear, doubt and those sending promotion message ✅Add, setup and update Telegram bot in your group/channel ✅Welcome new member onboard ✅Daily posting ✅I will reply to all question (AMA) ✅Review and posting user generated image and content relate to your project ✅Create scheduled post ✅ I will be of help for your project during Presale. ✅Create and pin pinned post 🏆🏆 Review and Feedback from some of my previous clients 🏆 "Jovin is such a professional in his field!! WOW! Super fast and efficient! I am impressed! We will continue working with him and also hire him for future projects! Fantastic experience! WOW!" Daisy Papp, Daisy Pap Mindset Evolution Foundation "Excellent Telegram channel designer. Very knowledge about Rose, bots and easy to work with. Will definitely use again when the need arises." - Michael de Campo, The Quark Amazing guy, got he job done quickly. Will hire him for future work!" - Ashwin T, Richlane Capital Ltd "Amazing person, Done the job successfully before time." - Krish Gajera "Thank you, Jovin for another superb work. You truly are an expert in your field. I am so glad to continue working with you!" - Daisy Papp, Daisy Pap Mindset Evolution Foundation Let's do this 👋
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    In-App Subscription
    Notion
    Discord
    Blockchain, NFT & Cryptocurrency
    Social Media Marketing
    Community Engagement
    Telegram
    Community Management
    Chatbot
    Community Moderation
    Social Media Management
    Customer Service
    ICO Marketing
    Cryptocurrency
  • $25 hourly

    • 5.0/5
    • (26 jobs)
    I fall in love with working at home. I feel so productive in my comfort zone than going to the office. I started as a live safety specialist and worked with different clients. I've seen the technology development and the need to cope with this highly technical time. I grew from being a safety specialist and learned investigation, identity verification, potential fraudulent content, and emergency/Law enforcement escalations for high risks cases, and became a team leader in the said position. Expertise: ° Structuring SOP in Law Enforcement/Crisis management and Emergency response ° Operational skills: Team management, Quality and Policy processes, Process documentation and guidelines, Skills development and hiring, Coaching ° Decision-making: Risk assessment, emergency issues, and escalations, Project/road map prioritization ° Tech skills: Product tool specifications, bug escalations, product improvement ° Fraud/scam investigation, Content moderation, Live moderation, Identity verification, Image curation ° Photoshop, Photo Editing, Illustrator, Graphic Design, Print Design, etc. I've seen a lot of processes being automated but human intervention is still the best in terms of risk assessment, judgment, decision-making, flexibility, and emergency situation. I am ready to take on new challenges and meet new people who are supportive of each others’ strengths and would not hesitate to give feedback when necessary.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Administrative Support
    Microsoft Excel
    Team Management
    Risk Management
    Cross Functional Team Leadership
    Social Media Management
    Project Management
    Internet Marketing
    Content Moderation
    Adobe Photoshop
    Graphic Design
  • $15 hourly

    • 5.0/5
    • (14 jobs)
    Experienced Data Analyst | Content Specialist | Social Media Engagement & Moderation Hi! :) My passion is Social Media, Data Analytics, and Photography! I am also into a variety of projects where I can productively expand my skills and knowledge. I highly welcome tasks for content/social media moderation and engagement, data analytics, and customer support. My background: *Master's Degree in International and Public Relations *Social Media Engagement & Moderation (For big brands like Washington Post, Globe and Mail, Shopkins, LA Times, Coca-Cola, Advance Media, TED Talks, Chicago Tribune, Trip Adviser, etc) *Virtual Assistant - Setting up meetings, maintenance of daily, weekly and monthly activities. Work in Google products (Google sheets, Google calendar, etc) - Data gathering and analytics on a daily basis *Teaching professional At "Voice of English", Istanbul (Turkey) - Teaching the English language to a group of students or one-to-one - Organizing a lecture program - Using the Turkish language as a language of instruction *Writer Ghostwriting - Stories, legal documents, magazine articles, blogs etc. *Intern At Hypo Alpe-Adria-Bank Internship work. *Maintenance officer KMD- Klinikum der Universität München Dienstleistungs GmbH University Hospital, Munich (Germany) *Fluent in English *Clarity and Concision *Friendliness *Confidence *Open-Mindedness *Team-work
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Customer Service
    Data Science
    Lead Generation
    Translation
    Data Entry
    Photo Editing
    Photography
    Community Management
    Content Moderation
    Social Media Management
  • $11 hourly

    • 5.0/5
    • (21 jobs)
    Presenting my Expertise: Accomplished Virtual Assistant | E-commerce Specialist | Customer Support Pro | Seasoned Moderator & Community Curator | Passionate WEB3 Enthusiast 🔥 7 years of successful experience in an online and corporate setting 🔥 7 years in the Customer Service industry 🔥 7 years of Customer Service and Community Management experience 🔥 3 years in Cryptocurrency, NFT, and Blockchain industry 𝙄 𝙘𝙚𝙧𝙩𝙖𝙞𝙣𝙡𝙮 𝙜𝙤𝙩 𝙬𝙝𝙖𝙩 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙! 😉 ✦ Customer Service ✦ Customer and Technical Support ✦ Social Media Management ✦ Community Management ✦ Cryptocurrency, NFT, and Blockchain ✦ E-commerce ✦ Data Entry I have the skills that can help your project/business succeed. Let's get down to business! *wink*
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Intercom
    Cryptocurrency
    Graphic Design
    Content Moderation
    Email Support
    Customer Support
    Community Management
    Discord
    Order Processing
    Customer Satisfaction
    Community Moderation
    Community Engagement
    Order Fulfillment
    Customer Service
    Order Tracking
  • $30 hourly

    • 4.5/5
    • (39 jobs)
    Hire the Best You've Ever Heard! (Now Dialing Pipedrive, RingCentral & Apollo!!) 7+ Years FinTech Phone Sales + Telemarketing Experience 150-400+ Cold Calls/Day 1-2hrs "Talk Time" Cold, Warm and Follow-Up Calls My telemarketing services cover all U.S. Time Zones, Australia & New Zealand. Feel free to visit my full profile, for international reviews! I am a business manager, owner, and consultant; I love what I do and I'm glad UpWork has allowed me to do it Fulltime. Currently, I use Salesforce and Google Voice, as my main CRM/Dialer. I also have telemarketing experience in: NetSuite, 8x8, Five9, Sugar and the following: (-) CRM + Engagement/Retention -- Salesforce, ZoomInfo Engage, Zoho, PipeDrive (-) Dialers -- Twilio, JustCall, AirCall, GoTo Dialer, Zoho Voice (-) Communication + Collaboration -- Zoom, Microsoft Teams, Slack, Telegram, GSuite I currently manage an online brokerage (FullTimeFunding), for business loans, and speak to clients averaging $500k+, annually. I operate the company individually; keeping track of various affiliates, phone calls and all customer outreach. I pride myself in ensuring tasks are completed by deadline. I can answer questions pertaining to the Paycheck Protection Program (PPP), EIDL and other small business related loan programs. Also offering assistance with: - Minority Business Enterprise (MBE) Certifications - Sales Script Supervision - Sales Flow & Pipeline Strategy *Top Rated Plus* Sales & Marketing - 2021/22/23 *Top Rated Plus* Customer Service & Engagement - 2021/22/23/24 I can design custom-tailored business consultations, for Executives, Founders and Partners, to successfully grow and scale their client engagement, and retention. Thank You and I look forward to working with you! -- Andrew Jagopat
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Database
    Customer Relationship Management
    Customer Support
    Business Management
    Salesforce
    Interpersonal Skills
    Price & Quote Negotiation
    Marketing Strategy
    Customer Engagement
    Telemarketing
    Cold Calling
    Scheduling
    Email Communication
  • $23 hourly

    • 4.5/5
    • (19 jobs)
    As an experienced professional with a strong background in customer service and call center operations, I bring a wealth of expertise and a proven track record of excellence to every project. With over 10 years of experience, I possess a deep understanding of customer needs and expectations, ensuring seamless interactions and positive experiences. My multilingual abilities, combined with my extensive experience, make me an invaluable asset in engaging with diverse customers and fostering positive relationships. With a strong focus on delivering exceptional service, I am dedicated to optimizing customer satisfaction and driving business success. Customer-Centric Approach: I thrive on providing exceptional customer service, understanding that meeting and exceeding customer needs is vital to a company's success. My approachable demeanor and active listening skills enable me to build rapport with customers, making them feel valued and heard. Effective Communication: Clear and concise communication is a cornerstone of my success. Whether through phone interactions or written correspondence, I prioritize delivering information accurately and professionally, ensuring that customers receive the support they require. Problem-Solving and Conflict Resolution: I excel in resolving customer issues promptly and efficiently. My ability to think critically and creatively enables me to handle challenging situations with tact and diplomacy, leaving customers satisfied with the resolution. Building Customer Relationships: Building long-lasting relationships with customers is one of my core strengths. I am skilled at understanding customer preferences and anticipating their needs, fostering loyalty and repeat business. Call Center Operations: Having worked in call center environments, I am well-versed in handling high call volumes and meeting performance metrics. My multitasking abilities and attention to detail allow me to manage multiple tasks simultaneously without compromising the quality of service. Adaptability and Flexibility: I thrive in dynamic and ever-changing environments, adapting quickly to new processes and technologies. My flexibility allows me to efficiently manage varying workloads and shift schedules. Training and Team Support: In addition to my frontline customer service skills, I have experience in training new team members and providing ongoing support to ensure a cohesive and efficient team. I have provided excellent services for companies like Samsung Electronic Canada , At&t, DTV, Paperlike, Tophatter, ZazeenTV, and Cleeng Inc. and so one In conclusion, my comprehensive experience in the customer service and call center field has equipped me with the skills and expertise to excel in any project. I am committed to delivering exceptional service, driving customer satisfaction, and contributing to the growth and success of your organization. Thank you for considering my profile, and I am excited about the opportunity to collaborate with you.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Sales
    Ecommerce
    Data Entry
    Customer Support
    Invoicing
    Translation
    Email Communication
    Customer Service
    Zendesk
    Order Tracking
    French
    Online Chat Support
    HubSpot
    Technical Support
    Order Processing
  • $12 hourly

    • 4.9/5
    • (87 jobs)
    Creative and Tech-Savvy Virtual Assistant | Taking Businesses to the Next Level 🚀 Hi there! 👋 I'm Rome, a freelance virtual assistant and social media specialist. With my expertise and passion for organization and online marketing, I'm here to help you navigate the digital landscape and make your life easier. As a virtual assistant, I offer a wide range of services to support your business. From managing your email inbox and scheduling appointments to conducting research and preparing presentations, I'm dedicated to streamlining your administrative tasks so you can focus on what you do best. When it comes to social media, I understand the power of engaging content and effective strategies. I can create compelling posts, curate your social media accounts, and develop a strong online presence for your brand. Whether it's Facebook, Instagram, Twitter, or LinkedIn, I'll help you reach your target audience and build meaningful connections. By working with me, you can expect: ✅ Efficient and reliable support tailored to your needs ✅ Enhanced online visibility and brand recognition ✅ Increased engagement and audience growth ✅ More time to concentrate on core business activities Let's collaborate and achieve your digital goals together! Contact me now to discuss how I can assist you in taking your business to new heights.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Customer Support Plugin
    Marketing Automation
    Administrative Support
    Shopify
    Office Administration
    Social Media Advertising
    Spreadsheet Software
    Social Media Website
    TikTok
    Social Media Content Creation
    Content Marketing
    Social Media Content
    Customer Service
    Email Communication
    Microsoft Excel
  • $33 hourly

    • 4.9/5
    • (498 jobs)
    ✅Upwork's Most Recommended Freelancer Owner of Forum Expert "WITH HUNDREDS OF SATISFIED CLIENTS AND COUNTING!" I am Kristian, vBulletin Expert since 2002. Trusted by MOST EMPLOYERS! Check my Profile Feedback. vBULLETIN SERVICES: -Installation -Upgrade and Setup -Plugins and Themes -Optimization -Custom Themes -vBSEO -Modifications -Management -Wordpress Related -Security and MORE! OTHER SKILLS: WORDPRESS / JOOMLA / CPANEL / WHM / vBULLETIN / HTML / PHP / CSS
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Web Development
    PHP
    WHMCS Development
    vBSEO
    Apache Administration
    vBulletin
    cPanel
    Linux System Administration
    XenForo
    MySQL
    SSH
    WordPress
    Plesk
    CentOS
  • $40 hourly

    • 4.9/5
    • (6 jobs)
    I am a technical support specialist with 15+ years of experience in SaaS, IaaS, Desktop, Server, and Web app support. I have done Level 1, 2, and 3 support, support manager, customer success manager, technical onboarding, and other customer-oriented support work. My focus is customer-centric and leading by example. My main goals have always been to deliver exceptional technical assistance to customers, provide an enterprise customer experience to all customers, and reduce customer churn in the long term. I have led a 24x7 support team service (from zero to more than 14+ support engineers across the globe). Looking forward to the next opportunity to deliver a top-notch customer experience.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Slack
    Implementation
    Troubleshooting
    CRM Software
    Compliance
    Incident Management
    Customer Service
    Technical Support
    Technical Analysis
    Business Intelligence
    Technical Translation
    Technical Documentation
    Customer Support
    Freshdesk
    Zendesk
  • $10 hourly

    • 4.5/5
    • (15 jobs)
    I have over 11 years of progressive experience in the Support Engineer field.  My professional history includes positions such as Google Apps for Work Support (G Suite) as well as Systems Engineer and Support at Hospitality Wifi (Remote Job).   Most recently, as an L1 Customer Support Engineer on Crossover.com, Engineer-Tech Support at Hostpapa and Jotform (Both Remote Job). My responsibilities include resolving issues related to HTML, CSS, PHP, Javascript, etc, and CMS such as Wordpress, Joomla, Moodle, etc, through Tickets, Email, Chat, Zoom, and Calls. Regards. Carlos Carcamo
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Spanish English Accent
    CSS
    Web Development
    Google Apps Script
    Ticketing System
    HTML
    Jotform
    WordPress
    Customer Support
    Zendesk
    English
    Technical Support
  • $15 hourly

    • 4.6/5
    • (25 jobs)
    I can help you with your Discord and Social media needs. *Discord Management* -Build a Discord server - Moderator for NFTs, Web3, text-to-video AI server (AI communities), Daily routine app (Mental Health), and Cosplayers -Grow a community - Invite people to join - Welcome new members - Direct people to the correct channels - Engage with the members - Implement rules - Bans members who do not follow server rules - Does other tasks depending on what needs to be done within the community - Manage Staffing Schedules for Moderators -Training junior moderators *Social Media Management* "Social Media Comment Moderation and Engagement" - IG Growth Management (Manual Method) - Targeting Filtered Demographics - Classic Follow | Unfollow - Pure Engagement, Like, Comments and DMs - DM Grouping - Influencer Outreach - Lead Generation - Content Creation, captions, hashtags - Schedule posts on IG manually or with the use of different scheduling apps - Instagram Reels management (scheduling and posting content) - Graphic Designing using Canva * Facebook Page management* - Facebook Engagement - responds to Facebook page queries, questions, comments for interaction and direct messaging prospects - Facebook Page Moderator - filters out Accept/ Decline Join Member Requests, Accept/ Decline posts from Members, responds to DM, and sends Welcome messages to new members. - Creating traffic to the client's FB page by sending invites to participate in a review for Sponsored ads. *LinkedIn* - Direct messaging prospective candidates on LinkedIn to join a freelancing platform to grow the community. *YouTube* - Upload and schedule videos on the client's account. Thanks for viewing my profile. Let's talk!
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Twitter/X Marketing
    Technical Support
    Instagram
    Customer Service
    Community Moderation
    Lead Generation
    Online Chat Support
    Social Media Management
    Email Support
  • $40 hourly

    • 4.7/5
    • (409 jobs)
    "Legend! Brilliant to work with and very very efficient service - would totally recommend Prince! Thank you very much for all of your help you gave us. Best wishes for the future :-)" Tankhistoria team. "Prince did an amazing job as always. I've been working with him for around 9 months and he's a hard-working guy that really cares about proving the best service he possibly can! He did exactly what I needed him to do, and really help spread brand awareness. The communication was excellent and he did any tweak I wanted hi to do (I'm very picky haha)." Omri, Yourplaymat.com "Very smart and can do almost anything. Best writer with amazing blog posting skills." Tom, Nonothing.us "Fast and good delivery!" - Matt, Dogeshiba.com I have been a freelance marketer and top redditor since April, 2019. I craft high quality posts that are error-free, unique and can rank your business on the top of reddit communities. I run a successful blog which is one of the best in its niche. I therefore know how to create and publish content that sells. I strive to be professional in all my dealings with clients. I communicate early and deliver work on time. I thrive on speed and precision. It is my goal to give make your website go viral which will improve your business and help you to attain your goals. If you're looking for value, hire me now and let's get started.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Blockchain Development
    Mobile UI Design
    Cryptocurrency
    Blockchain
    Growth Hacking
    Kickstarter Marketing
    Crowdfunding
    Reddit Marketing
    Review
    Content Marketing
    Social Media Marketing
  • $15 hourly

    • 4.8/5
    • (19 jobs)
    Let's be honest... Anyone can write content and fill up space on a web page or word document, right? But, not everyone can write engaging content that genuinely captivates your target audience. (I can do that) I am highly skilled at tailoring my writing to accommodate the needs of you and your business so that your content appeals to your target audience. I understand the importance of keeping your readers reading, clicking, buying, and signing-up. Your blog article, Linkedin article, white paper, resume, or bio should serve its purpose. Every business/entrepreneur is uniquely different in what they want to accomplish with their written content, and I understand that. Why Choose Me -100% Satisfaction Guarantee -100% Quality Guarantee -You get the best value for your money. -I am available 7 days of a week for work. -Meeting the client's deadlines. -Update clients daily on a progress report. Your demand is my service
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Instagram
    Forum Engagement
    Administrative Support
    Virtual Assistance
    Canva
    Social Media Marketing
    Forum Posting
    Logo Design
    Community Strategy
    Community Moderation
    Blog Commenting
    Data Entry
    Social Media Management
    Social Media Content
  • $40 hourly

    • 4.7/5
    • (113 jobs)
    I have 16+ years of experience in the development and management of online platforms. My main speciality is in community forum platforms such as vBulletin, Xenforo, IPB (Invision Power Board,) Xenforo, phpBB and MyBB. I also have extensive experience in the development and management of CMS platforms such as Wordpress and Joomla. My clients have ranged from sites with over 28,000 daily viewers to private community sites of under 25 registered users. Tasks I often undertake range for daily maintenance, software upgrades, bespoke plugins and malware removal. I also have a strong background in the online gaming scene. I worked for the online game planetarion.com for 8 years. In that time I undertook a number of roles in the company which included Public Relations, Support, Game development, Testing and Newsletter Editor. I then spent over 4 years working for playSocial, a developer of Social Games on the Facebook platform. I was initially hired in a customer support role but this quickly expanded into a Community Manager role where I was responsible for handling Support (Providing it directly but also building a support team), Managing the vBulletin based Support Forums (Configuring, Maintain and enhancing) and developing bespoke support tools. With the launch of their second game, my duties were expanded further and I was appointed Quality Assurance Manager. Some of my responsibilities included investigating issues with the games, providing the coders with detailed reports, testing new features, building test teams, developing test plans and collating tester feedback.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    vBulletin
    Content Management
    phpBB
    XenForo
    WordPress
  • $40 hourly

    • 4.6/5
    • (32 jobs)
    I am a highly skilled and motivated market research professional with international expertise across a wide variety of innovative and traditional research solutions. With a unique combination of professional experience and advanced training in research, psychology, and linguistics, I deliver full-service research solutions that empower my clients to stand out in their markets. I am well-versed in qualitative methodologies, including in-depth interviews (both in-person and virtual), focus groups, ethnographic research, and diary studies. My qualitative work often delves into consumer motivations and behavioral patterns, using methods such as projective techniques, thematic analysis, and laddering to unearth meaningful insights that drive business impact. On the quantitative side, I have extensive experience with survey design on multiple platforms, including SurveyMonkey, Alchemer, and aytm, tailoring research frameworks to clients’ unique needs. My background in survey development covers everything from questionnaire crafting to logic design, ensuring efficient data collection and high data quality. I am also proficient in data analysis, using statistical software like SPSS and SAS to perform in-depth analysis, including regression, cluster analysis, and factor analysis. This skillset enables me to translate complex data into actionable insights, often creating bespoke reporting dashboards that clearly communicate findings to stakeholders. With Master’s degrees in Social Psychology and Linguistics (English, French, German, and Russian), I bring a blend of academic rigor, linguistic insight, and practical research experience. This combination allows me to approach each project with a fresh perspective, helping clients turn research insights into competitive advantages. Specializations: concept development and testing, product development and testing, communication, packaging development and evaluation, brand audit, retail and merchandising, ethnographic research, trend research, value research, motivational segmentation, employee research, and more. Clients include: Microsoft, Nokia, LG, Sony Ericsson, Samsung, Philips, Toyota, Citibank, Bayer, Merz, Reckitt Benckiser, Coca-Cola, 7 Days, P&G, BDF, Avon, Shell, Amway, SCJ, Campari, Philip Morris, Unilever, JTI, and Danone.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Project Management
    Community Management
    Brand Consulting
    Qualitative Research
    IBM SPSS
    Survey Design
    Market Segmentation Research
    Competitive Analysis
    Report Writing
  • $30 hourly

    • 5.0/5
    • (58 jobs)
    Hello, I'm an experienced SEO content writer with 8+ years of experience in the industry. I have a proven track record of creating high-quality, engaging, and search engine-optimized content that helps businesses drive traffic, leads, and conversions. I have written hundreds of thousands of SEO blogs, articles, product descriptions, and web copy for a variety of industries, including e-commerce, healthcare, finance, and technology. My writing is not only SEO-friendly but also engaging, informative and customer-centric. I have a deep understanding of the latest SEO trends and algorithms, and I use this knowledge to create content that is optimized for both search engines and readers. My ultimate goal is to create content that is so valuable, useful and relevant that it becomes the go-to resource for people searching for the products and services you offer. In addition to writing, I also offer a variety of other services including keyword research, meta tag optimization, and on-page optimization. I am available to work on both short-term and long-term projects, and I am committed to delivering results that exceed your expectations. If you're looking for a professional, experienced SEO content writer to help you drive more traffic, leads, and conversions, please contact me. I'd love to discuss how I can help you achieve your business goals. Here are 10 reasons why you would want to work with me as your dedicated SEO content writer expert: 1. 8+ years of experience in SEO content writing, with a proven track record of creating high-quality, engaging, and search engine optimized content. 2. Extensive portfolio of work, including hundreds of thousands of SEO blogs, articles, product descriptions, and web copy written for a variety of industries. 3. In-depth understanding of the latest SEO trends and algorithms, ensuring that all content is optimized for both search engines and readers. 4. Strong focus on creating content that is valuable, useful, and relevant, with the goal of becoming the go-to resource for people searching for products and services. 5. Offer a variety of other services in addition to writing, including keyword research, meta tag optimization, and on-page optimization. 6. Available to work on both short-term and long-term projects, and committed to delivering results that exceed expectations. 7. Strong work ethic, attention to detail, and ability to meet tight deadlines. 8. Ability to write in an engaging, informative, and customer-centric way. 9. Strong communication skills, ensuring that clients are kept informed throughout the project. 10. Flexibility and willingness to work with clients to understand their unique needs and goals, and to develop a content strategy that will help them achieve success.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Administrative Support
    News Writing
    AP Style Writing
    Research Papers
    General Transcription
    Social Media Marketing
    Social Media Management
    Data Entry
  • $35 hourly

    • 5.0/5
    • (51 jobs)
    🚀 I managed, led, and moderated an AI Discord community from 1k to 1.7M+ members. 🧑‍💻Managed E-commerce, AI, Coaching, Education, Web3, business, entrepreneurial, and Gaming servers. Small, Medium, and Enterprise level communities. ✅ Led a team of 20+ discord moderators & discord community managers. 💯 Optimized community performance & member satisfaction. 😊 Made a lot of genuine connections and engagements with people that made people stay! 🌐Worked with many influencers for influencer marketing ⭐Built a moderation system that works for you all around the clock on your discord. Save hundreds of man hours. Let's chat! 😄 Discord Community Manager Expert So, you want to create a vibrant community on Discord? And you have been listening to “cheap community managers” say To make a vibrant community, all you need to do is… → Use a copied and pasted template server → Use non-converting onboarding processes. → Add random bots that lack real engagement And whatever you do - Setting up unsuccessful Look, I'm going to be honest with you here. If you do this, → You will have an unengaging community and probably easily hackable server. And I'm going to guess that 1/2 of you are reading this. You're already in that camp →, and that's why you're here. BUT Discord is a tool that if used correctly Can create a warm, welcoming community and money! ONLY If you put in the effort required and Implement a system that works (my system) And how do I know this? Two reasons 1) I do it myself I managed the 2nd or 3rd largest discord server in the world. Part of the contribution allowed for the company to sell and have an exit. And one of the top discord community managers in the space. 2) I managed multiple discord servers with both a big and small team for corporate/startups companies So now you're probably wondering.. What the heck do I do now? Just DM me “Discord Dan” and let's chat. And see if the program might or might not be a good fit for you :) There is no such easy way out with cheap labor.
    vsuc_fltilesrefresh_TrophyIcon Forum Moderation
    Community Outreach
    Community Development
    Community Relations
    Community Strategy
    Community Goals & KPIs
    Community Moderation
    Community Management
    Management Skills
    Community Guidelines
    Community Engagement
    Discord
    Social Media Management
    Customer Support
    Social Media Content
    Customer Satisfaction
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