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Helping businesses stay efficient, responsive, and people-first with smart support and human-centred communication. With a background in customer experience, admin support, and social media management, I bring not just skills , but solutions. Whether you're juggling tasks, growing your brand, or trying to connect better with your audience, I’m here to make your work smoother. 🔹 Inbox & calendar management 🔹 Customer support (Zendesk, CRM, email/chat) 🔹 Data entry, research & documentation 🔹 Social media assistance (posting, engagement, Canva edits) 🔹 Project & task coordination (Asana, Trello) Clients appreciate my attention to detail, clear communication, and ability to get things done without hand-holding. I'm not just here to tick boxes , I'm here to make your life easier and your clients happier. Let’s collaborate and get meaningful work done efficiently, thoughtfully, and with a human touch.

Hello! 👋 I’m Mercy Njehia, a multidisciplinary professional with 5+ years of experience helping startups, entrepreneurs, and growing companies streamline operations, gain market insights, and build strong digital brands. I combine Agile project management, market research, virtual assistance, digital marketing, and graphic design to help businesses operate more efficiently and scale faster. I’ve worked with international companies and blockchain startups, supporting teams with research, operations, marketing execution, and creative design. How I Can Support Your Business 📊 Market Research & Blockchain Analysis Market intelligence and competitor analysis Industry trend research and data analysis Blockchain ecosystem research and insights Customer and user behavior analysis Data-driven reports to guide strategic decisions 📋 Agile Project Management Project planning and workflow optimization Team coordination and task tracking Agile frameworks (Scrum / Kanban) Process documentation and operational systems Ensuring projects are delivered on time and within scope 💼 Virtual Assistance & Operations Support Email and calendar management Professional email handling and communication Customer support and client management Data entry and database management Administrative and operational support 🚀 Digital Marketing & Social Media Management Social media strategy and content scheduling Campaign setup and performance tracking Audience engagement and community management Digital marketing strategy development 🎨 Graphic Design Logo design and brand identity Social media graphics and ad creatives Marketing materials (flyers, posters, brochures) Canva and Adobe Suite (Photoshop, Illustrator, InDesign) Why Clients Work With Me ✔ Results-Driven: I focus on work that improves business outcomes, not just task completion. ✔ Highly Organized: Strong systems and project management keep everything running smoothly. ✔ Clear Communication: You’ll always know the status of your project. ✔ Detail-Oriented: Accuracy matters whether it's research, operations, or design. ✔ Adaptable: Comfortable working across industries including startups, blockchain, research, and digital businesses. 💡 Whether you need research insights, project coordination, operational support, marketing help, or creative design, I bring the structure, creativity, and reliability needed to move your business forward. 📩 Send me a message and let’s discuss how I can support your project.

Hello there! Looking for someone who actually understands how Reddit works without getting your brand banned? I’m a Reddit Marketing & Community Growth Specialist helping startups, SaaS companies, and crypto/Web3 brands build visibility, trust, and organic traction on Reddit. I’m a Top Rated Plus freelancer on Upwork with 100% Job Success Score, and I’ve worked with companies that needed more than just posts and comments they needed a real strategy that fits Reddit’s culture. Reddit is one of the most powerful platforms for brand awareness, but it’s also one of the easiest places to get ignored or downvoted if you promote the wrong way. My approach focuses on authentic engagement, strategic positioning, and long-term community growth. Here’s how I can help: • Reddit marketing strategy and organic growth • Community management and engagement • Subreddit research and targeting • Strategic content placement and promotion • Online Reputation Management (ORM) • SEO and brand visibility support • Social media growth strategies for startups and SaaS I focus on building credibility and conversations, not spam. This helps brands gain real traction, drive targeted traffic, and create communities that actually convert. If you’re looking for someone who understands Reddit culture and knows how to grow brands the right way, feel free to send me a message. I’d be happy to take a quick look at your current Reddit strategy and share a few ideas. REVIEWS "Valentine did an excellent job. She is very hardworking, understands very quickly, is very committed. I'll hire her again right away! Communication runs perfect, we work together on new methods and developments. She’s highly recommended!" "Valentine did an excellent job. She is very hardworking, understands very quickly, is very committed. I'll hire her again right away! Communication runs perfect, we work together on new methods and developments. She’s highly recommended!" "Valentine is an awesome contractor I highly recommend working with her!" "Lovely girl hard worker and very clever beyond her years , I would highly recommend her to anyone as an asset ." "Valentine was a great worker. I think she is a very bright young woman, a great worker, and very knowledgable in many fields. I would consider re-hiring her in the future when the time is right and I need her skills again." I am ready to work Looking forward to working with you!

Want your brand to dominate Reddit, Discord, and Quora while leaving competitors behind? You’ve just found the freelancer who can make it happen. I’m a results-driven marketer who lives and breathes online communities. From crypto tokens to e-commerce platforms, I know how to spark conversations, grow engagement, and create buzz that converts into real results. On Reddit, I craft scroll-stopping posts, leverage proven upvote systems, and tap into high-karma accounts to make campaigns go viral. On Discord, I grow servers, keep communities active, and build hype around products. On Quora, I use smart content strategies to boost brands and generate quality leads. What I Offer: REDDIT Viral posts & engaging comments Organic upvotes Community management Access to multiple accounts DISCORD Server growth & promotion Targeted shilling campaigns NFT/crypto server moderation QUORA Brand/product promotion Answer marketing strategies Lead generation I don’t just work for my clients I partner with them. My goal is to help you shine, stand out, and win in crowded digital spaces. Ready to take your brand to the next level? Contact me and let’s make it happen.

𝐏𝐑𝐎𝐅𝐈𝐋𝐄 𝐎𝐕𝐄𝐑𝐕𝐈𝐄𝐖- 𝐃𝐑. 𝐆𝐄𝐎𝐑𝐆𝐄 𝐎𝐉𝐖𝐀𝐍𝐆 I am a practicing medical doctor with clinical experience and a multidisciplinary background in medical communications, healthcare writing, AI training, research support, and multilingual content development. I specialize in delivering accurate, structured, and evidence-based work across healthcare, education, research, and digital platforms. My medical training provides a strong foundation in anatomy, physiology, pathology, surgery, pharmacology, mental health, obstetrics and gynecology, and public health. I apply this knowledge in clinical communication, scientific writing, content review, and healthcare education materials. Over time, I have expanded my expertise beyond clinical practice into digital health communication, AI systems training, and language services, allowing me to work at the intersection of medicine, technology, and communication. 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐖𝐫𝐢𝐭𝐢𝐧𝐠 & 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 - Health blogs and patient education articles - Clinical explainers and disease summaries - Evidence-based medical content writing - Medical case summaries and reports - Public health communication content 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐀𝐜𝐚𝐝𝐞𝐦𝐢𝐜 𝐄𝐝𝐢𝐭𝐢𝐧𝐠 - Proofreading and editing of research manuscripts - Academic paper structuring and formatting - Literature summaries and synthesis - PowerPoint presentations for academic and clinical use - Simplification of complex scientific content 𝐀𝐈 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 & 𝐃𝐚𝐭𝐚 𝐀𝐧𝐧𝐨𝐭𝐚𝐭𝐢𝐨𝐧 (𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐅𝐨𝐜𝐮𝐬𝐞𝐝) - Evaluating AI-generated medical and general responses - Identifying inaccuracies, bias, or unsafe outputs - Providing structured feedback to improve model performance - Supporting healthcare AI development and validation - Reviewing AI outputs for clarity, accuracy, and usability 𝐄𝐧𝐠𝐥𝐢𝐬𝐡–𝐒𝐰𝐚𝐡𝐢𝐥𝐢 𝐓𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐢𝐨𝐧 & 𝐓𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 - English ↔ Swahili translation (general and medical content) - Audio and video transcription - Subtitling and localization - Language quality review and proofreading - Cultural and contextual adaptation of content Certified through 𝐁𝐚𝐬𝐢𝐜 𝐓𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐨𝐫 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐓𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐨𝐫𝐬 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐁𝐨𝐫𝐝𝐞𝐫𝐬 (December 2024), I ensure translations are accurate, natural, and culturally appropriate. 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 - PowerPoint slide creation for medical and academic use - Speaker notes and structured presentation points - Content simplification for educational delivery - Medical communication strategy and formatting I also completed 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 with Dr. Natasha Das (May–June 2025), which strengthened my ability to structure, edit, and communicate medical content effectively for both professional and public audiences. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 & 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - Chat moderation and online community management - Discord and Zoom session moderation - Participant engagement and communication support - Scheduling, reminders, and information coordination - Monitoring and maintaining structured communication environments 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 - Anatomy and Physiology - Internal Medicine and Surgery - Pathology and Pharmacology - Mental Health and Psychology - Public Health and Epidemiology - Obstetrics and Gynecology - Preventive Medicine and Healthcare Systems - Medical AI and Digital Health Tools 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬 & 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐒𝐭𝐲𝐥𝐞 - Strong clinical reasoning and scientific foundation - Ability to simplify complex medical concepts clearly - Detail-oriented editing and structured communication - Reliable, responsive, and deadline-driven - Comfortable working independently or within teams - Strong ethical standards, confidentiality, and professionalism I am particularly interested in healthcare-focused projects, medical education content, research communication, AI training in healthcare systems, multilingual communication, and digital health platforms. However, I am also open to work across related fields such as science, law-adjacent research writing, business communication, and general content development. My goal is to provide high-quality, accurate, and impactful work that bridges the gap between technical knowledge and clear communication. 𝐈 𝐚𝐦 𝐨𝐩𝐞𝐧 𝐭𝐨 𝐛𝐨𝐭𝐡 𝐬𝐡𝐨𝐫𝐭-𝐭𝐞𝐫𝐦 𝐚𝐧𝐝 𝐥𝐨𝐧𝐠-𝐭𝐞𝐫𝐦 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐚𝐥𝐰𝐚𝐲𝐬 𝐚𝐢𝐦 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐰𝐨𝐫𝐤 𝐭𝐡𝐚𝐭 𝐦𝐞𝐞𝐭𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐚𝐧𝐝 𝐜𝐥𝐢𝐞𝐧𝐭 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐩𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧. 𝐒𝐄𝐍𝐃 𝐌𝐄 𝐓𝐇𝐀𝐓 𝐉𝐎𝐁 𝐎𝐅𝐅𝐄𝐑 𝐓𝐎𝐃𝐀𝐘 𝐀𝐍𝐃 𝐒𝐄𝐄 𝐀𝐌𝐀𝐙𝐈𝐍𝐆 𝐐𝐔𝐀𝐋𝐈𝐓𝐘 𝐑𝐄𝐒𝐔𝐋𝐓𝐒

I am a driven and resourceful freelancer with over ten years of experience in communications strategy, content development, client relations management and task management. On Upwork, I have mainly supported my clients with (online) research, leads generation, email outreach, scheduling, calendar management, and content development. Let's connect!