Hire the Best Customer Engagement Freelancers
in Kenya

More than 3,000 reviews on G2
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Risper F.

Nairobi, Kenya

$15/hr
4.7
19 jobs

My name is Risper Flora. I have a Bachelors degree in Economics and Sociology, from the University of New South Wales. I am a reliable and rigorous freelancer. I have 6 years of experience in academic research, content writing, editing and internet research. I have outstanding communication skills and always pays close attention to my client's requirements. I look forward to working with you.

  • Ghostwriting
  • Ebook Writing
  • WordPress
  • Copywriting
  • Content Writing
  • Academic Writing
  • Creative Writing
  • Search Engine Optimization
  • Market Research
Mary N.

Nairobi, Kenya

$12/hr
5.0
1 jobs

I am an experienced customer support personnel with six years of active experience. I have experience in email handling, outreach calls, events management, project management and member/client onboarding. My recent experience has been in using asana for projects, Arlo for events and Salesforce as the main CRM. I am well versed in using Microsoft 365 and google functionalities. I have a friendly aura and I handle tasks assigned to me with enthusiasm. I do respect given timelines, communicate effectively with clients and deliver results that meet the needs of my clients aptly. Make me your go-to-guy for all your customer service and virtual assistant needs.

  • Customer Engagement
  • Customer Service
  • Customer Care
  • Customer Experience
  • Customer Experience Research
  • Customer Onboarding
  • Customer Satisfaction
  • Customer Lifecycle Messaging
  • Customer Service Chatbot
  • Account Management
  • Project Management
  • Client Management
  • Customer Relationship Management
  • Relationship Management
  • CRM Software
Martha M.

Nairobi, Kenya

$15/hr
5.0
5 jobs

Welcome to my profile! Hi, I'm Martha, a goal-oriented and self-driven communication professional and social media manager, I bring a strong foundation in communication and community engagement to my work. As a social media manager and virtual assistant, I am a fast learner and good communicator, with experience in relationship building, community management, and organizing skills. I have a Google Certificate in The Fundamentals of Digital Marketing and I am as well profient in using Mighty Networks for community building and engagement. In my most recent freelancing role, I assisted with social media management, community management, and admin work. I also managed a small team to execute daily tasks and ensured all emails and messages were responded to on time. Additionally, I have previously worked as a communications and marketing assistant, where I developed marketing materials, managed social media platforms, and created different content pieces to boost community engagement on Mighty Networks. I am a good listener, a fast learner and a good leader, I thrive in team environments and enjoy brainstorming and finding practical solutions to problems or challenges. As a purpose-driven individual with a positive attitude towards learning new skills, I bring a diligent spirit to every project. If you're looking for a skilled and reliable person, feel free to contact me. Are you a start-up company, a fast-growing company or even an individual looking for someone with a great attitude and a willingness to learn and grow? Look no further. I am open to offering my skills and services and I am willing to learn and grow with you or your company. I look forward to hearing from you!

  • Public Relations
  • Social Media Marketing
  • Creative Writing
  • Facebook
  • Digital Marketing
  • Instagram
  • LinkedIn
  • Email Communication
  • Writing
  • Customer Service
  • Social Media Management
  • Community Engagement
  • Community Management
  • Community Moderation
Paul C.

Nairobi, Kenya

$15/hr
5.0
5 jobs

I am a hardworking freelancer with experience in Website Development, Virtual Assistance, Telegram Marketing, and YouTube Marketing. I help individuals, businesses, and online brands manage their digital tasks, improve their online presence, and reach their target audiences effectively. Website Development I have experience working on website development projects from planning and design to coding, testing, and maintenance. I focus on creating functional, user-friendly, responsive, and professional websites based on each client's specific requirements. I make attention to details and aim to deliver websites that provide a smooth experience for visitors. Virtual Assistance As a Virtual Assistant, I can support clients with a wide range of administrative and online tasks. My experience includes task management, online research, communication, file and document organization, data handling, scheduling, and other day-to-day administrative responsibilities. I am organized, dependable, and able to manage multiple tasks while meeting deadlines. Telegram Marketing I have experience using Telegram to promote products and services, engage audiences, and grow online communities. I understand the importance of consistent communication, valuable content, and audience engagement when building trust and attracting potential customers. I can work with Telegram channels, groups, and bots to support marketing activities. Youtube Marketing I also have experience managing and promoting YouTube content. My work includes uploading and managing videos, optimizing content using SEO best practices, improving audience engagement, monitoring performance through YouTube Analytics, and promoting videos across social media platforms. I focus on helping channels increase visibility, reach the right audience, and grow over time. I am committed to providing quality work, clear communication, attention to detail, and timely. I am always willing to learn, adapt to new tools and requirements, and give my best to every project I work on. If you are looking for someone dependable to support your website, administrative, Telegram, or YouTube marketing needs, I would be happy to work with you.

  • Digital Marketing
  • Digital Marketing Materials
  • Digital Marketing Strategy
  • Marketing
  • Reddit Marketing
  • Reddit
  • Community Moderation
  • Social Media Marketing
  • LLM Prompt Engineering
  • Off-Page SEO
  • Virtual Assistance
  • YouTube Marketing
Adiel M.

Thika, Kenya

$11/hr
4.0
6 jobs

Hi, I'm a results-driven Data scientist with hands on experience turning raw data into actionable insights and intelligent solutions for businesses. I specialize in building end to end data workflows --from collection and cleaning to modelling and dashboarding-- Using Python, SQL and modern analytics tools With a strong foundation in Economics, Statistics and Machine Learning , I've helped clients and school projects : Automate web scraping pipelines to extract real-time competitor and product data Build predictive models to forecast sales and customer behavior Design interactive dashboards that turn complex datasets into clear, executive-level visuals Optimize business decisions through data-driven experimentation and A/B testing 🧰 My Technical Stack Includes: Languages and Tools : Python (pandas, NumPy, scikit-learn, matplotlib, seaborn, Tensor-flow and spacy) , SQL, Jupyter, Excel , Word and Powerpoint Dashboards: Tableau , Power BI , Excel dashboards Web Scraping : BeautifulSoup, Scrapy, Selenium, playwright Machine Learning: Regression , Classifications, Clustering , Time Series , XGBoost, Random Forest APIs & Automation: Rest APIs , Data Pipelines, Google Sheets Intergration 📈 Why Clients Work With Me: ✔ Clear communication and responsive collaboration ✔ Focused on real-world outcomes, not just models ✔ Transparent documentation and clean code ✔ Business-first approach — I always align technical work to your goals Whether you're a startup founder looking to unlock growth with data , a business analyst needing automation , or a company ready to make smarter decisions -- I'm here to help. 📩 Let’s talk about how I can bring value to your project. With an hour prior notice we can schedule a meeting

  • Data Analysis
  • Data Analytics & Visualization Software
  • Dashboard
  • Data Cleaning
  • Data Manipulation Language
  • Python
Luckylidia J.

Nairobi, Kenya

$25/hr
4.9
36 jobs

⭐⭐⭐⭐⭐ "Lucky knows her stuff. She is creative and analytical." ⭐⭐⭐⭐⭐ "Lucky is high level and delivers. I would hire her again." I'm a certified GoHighlevel, Mindbody, Momence and Arketa Backend Specialist with 6+ years of experience. I have been building and optimizing systems for wellness and fitness businesses, Agencies and Coaches WORLDWIDE. I focus on turning disconnected Revenue operations eco-system into structured, revenue-supporting systems through CRM setup, automation, and integrations. Over the years of helping health, wellness, and fitness brands streamline their operations through automation, one thing I’ve consistently found is that most businesses lose revenue inside their systems, not because their offer is weak, but because the backend isn’t working together. Leads go cold, members drop off after onboarding, follow ups are inconsistent, and powerful tools are never fully optimized. I help businesses solve these challenges by connecting and optimizing Mindbody, Attentive, zapier and GoHighLevel to automate bookings, memberships, client communication, and retention 🏋️ FITNESS & WELLNESS STUDIOS Yoga, Pilates, Gyms, MedSpas, Beauty Clinics, Massage Studios. Studio owners typically reach out when operations become manual, retention drops, and their software stack is not fully aligned with how the business runs. I support: ✅ CRM setup, optimization, and migrations across Mindbody, Momence, Arketa, Glofox, Gymdesk, Bsport, Clinic Master, and related systems ✅ Workflow automation for onboarding, bookings, reminders, waitlists, and follow-ups ✅ Marketing and retention campaigns that improve engagement and repeat visits ✅ Data migration, integrations, and system cleanup to ensure accurate client records ⚙️ COACHES & SERVICE BUSINESSES Coaches, Agencies, Real Estate, Consultants Business owners typically reach out when leads are coming in but not converting due to weak follow-up systems, disconnected tools, or incomplete automation. I build: ✅ CRM and pipeline systems in GoHighLevel and HubSpot ✅ Sales funnels and landing pages that capture and route leads automatically ✅ Email and SMS automation based on user behavior and engagement ✅ Zapier, Make, and AI integrations that keep leads moving without manual input Different tools. Same outcome. A business with connected systems that convert leads, retain clients, and reduce manual workload across operations. Top Rated | 100% Job Success | 6+ Years Experience | Certified Mindbody | Certified GHL | Momence | Arketa Specialist Send me your platform and current setup. I’ll identify where your system is leaking revenue and what needs to be optimized first.

  • Marketing Automation
  • CRM Automation
  • Email Automation
  • Sales Funnel
  • Landing Page
  • Marketing Strategy
  • Lead Management Automation
  • Marketing Operations & Workflow
  • API Integration
  • HighLevel
  • HubSpot
  • Zapier
  • ClickFunnels
  • Lead Nurturing
  • Email Marketing
  • MINDBODY
  • Healthcare Software
  • Health & Fitness
  • Health & Wellness
  • CRM Software

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