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Hi, I'm pleased that you took the time to check out my profile :) I am a Full-time Freelancer at Upwork. I am an Expert in @ Data Entry @ Content/ Blog writing @ Lead Generation @Customer Support @ B2B Email List Building @ Prospect List Building @Admin Support @ Web Research @ Real Estate Management @ Data Scrapping (Manual) @CRM Management(Zendesk, Hubspot) @Live chat @Email support I Use Paid Premium Tools Which make my work 100% Accurate and Efficient Let's discuses your requirements and start work for you. What Clients Say about my Work:- Beryle "Monicah has a good attitude and communication style. My needs just evolved to require a different skillset in a VA I.e. sales. I would definitely consider her for customer service." Mark "Monicah delivered perfect service. There is nothing about her service that I can complain about. Would definitely rehire.🙂"

⭐⭐⭐⭐⭐ "Lucky knows her stuff. She is creative and analytical." ⭐⭐⭐⭐⭐ "Lucky is high level and delivers. I would hire her again." I'm a certified GoHighlevel, Mindbody, Momence and Arketa Backend Specialist with 6+ years of experience. I have been building and optimizing systems for fitness and wellness businesses, Agencies and Coaches. I focus on turning disconnected Revenue operations eco-system into structured, revenue-supporting systems through CRM setup, automation, and integration. Most Businesses are losing revenue inside their systems. Not because their offer is weak, but because the backend is not working together. Leads go cold. Members drop off after onboarding. Follow-ups are inconsistent. Tools are installed but not fully optimized. I fix that through structured CRM and automation systems that connect operations, marketing, and client management. 🏋️ FITNESS & WELLNESS STUDIOS Yoga, Pilates, Gyms, MedSpas, Beauty Clinics, Massage Studios. Studio owners typically reach out when operations become manual, retention drops, and their software stack is not fully aligned with how the business runs. I support: ✅ CRM setup, optimization, and migrations across Mindbody, Momence, Arketa, Glofox, Gymdesk, Bsport, Clinic Master, and related systems ✅ Workflow automation for onboarding, bookings, reminders, waitlists, and follow-ups ✅ Marketing and retention campaigns that improve engagement and repeat visits ✅ Data migration, integrations, and system cleanup to ensure accurate client records ⚙️ COACHES & SERVICE BUSINESSES Coaches, Agencies, Real Estate, Consultants Business owners typically reach out when leads are coming in but not converting due to weak follow-up systems, disconnected tools, or incomplete automation. I build: ✅ CRM and pipeline systems in GoHighLevel and HubSpot ✅ Sales funnels and landing pages that capture and route leads automatically ✅ Email and SMS automation based on user behavior and engagement ✅ Zapier, Make, and AI integrations that keep leads moving without manual input Different tools. Same outcome. A business with connected systems that convert leads, retain clients, and reduce manual workload across operations. Top Rated | 100% Job Success | 6+ Years Experience | Certified Mindbody | Certified GHL | Momence | Arketa Specialist Send your platform and current setup. I’ll identify where your system is leaking revenue and what needs to be optimized first.

What would your business look like if your leads were automatically followed up with, your client onboarding ran without manual work, and your team spent less time on repetitive tasks? That's exactly what I help businesses achieve. I am an AI & CRM Automation Expert specializing in Zapier, Make, Airtable, Monday CRM, GoHighLevel, OpenAI, APIs, and Workflow Automation. I build automation systems that eliminate manual work, improve customer experience, and give business owners back valuable time. Whether you need to automate sales, operations, onboarding, reporting, or customer communication, I build systems that grow with your business. Industries I have worked with and Workflow Solutions: Real Estate • Automated lead capture from websites and property portals into CRM • Lead qualification and instant follow-up sequences • Property inquiry management • Client onboarding workflows • Appointment scheduling and reminders • Agent task automation • Deal pipeline management • Automated reporting dashboards Insurance Companies • Built a custom Airtable CRM to manage thousands of client policies • Policy renewal reminders and follow-up automation • Claims document management • Client onboarding workflows • AI-powered document extraction and underwriting summaries • Automated reporting and commission tracking • Email and SMS notifications Law Firms • Custom Airtable legal case management systems • Client intake automation • Document collection and organization • Appointment scheduling • Automated client communication • Matter tracking and reporting • Internal workflow automation Photography & Creative Agencies • Client inquiry automation • Proposal and contract workflows • Automated booking confirmations • Invoice and payment reminders • Questionnaire collection • File delivery workflows • CRM and project management automation Education & Training • Student portals using Airtable and Softr • Student enrollment automation • Course onboarding • Assignment and attendance tracking • Automated certificates • Email communication workflows • Learning management integrations Coaches & Consultants • Lead funnels • Discovery call booking • Client onboarding • Membership and course automation • GoHighLevel CRM setup • Email marketing automation • Progress tracking dashboards • Client reminder systems Event Management • Event registration workflows • Ticket confirmation emails • Attendee CRM • Speaker onboarding • Vendor management • Event reminders • Post-event feedback automation • Reporting dashboards Automation Services ⭐ Zapier Automation ⭐ Make Automation ⭐ Airtable Databases & Custom CRM Development ⭐ Monday CRM & Workflow Automation ⭐ GoHighLevel CRM Setup & Automation ⭐ AI Automation with OpenAI & ChatGPT ⭐ API Integrations & Webhooks ⭐ Business Process Automation ⭐ Lead Capture & Lead Routing ⭐ Email Marketing Automation ⭐ Client Onboarding Systems ⭐ Dashboard & Reporting Automation ⭐ Automation Audits & Workflow Optimization Why Clients Hire Me ✔ Top Rated freelancer with consistent 5-star reviews ✔ Experience delivering automation solutions across real estate, insurance, legal, education, coaching, photography, SaaS, and event management. ✔ I take time to understand your business processes before building automations, ensuring every workflow supports the way your team actually works. ✔ Every automation is tested, documented, and delivered with clear walkthroughs, making it easy for your team to manage after handoff. ✔ Ongoing optimization and support as your business evolves. Whether you need a single automation or a complete business operating system, I can help you streamline your workflows, integrate your tools, and build reliable automations that save time and scale with your business. Looking to automate your business processes through AI Automation, Send me a direct message here on Upwork, or click "Invite to Job" or send me a message, and let's discuss how we can automate your business.

I’m a Certified Media Buyer (Meta & Google Ads) with 5+ years of experience helping eCommerce, wellness, and service businesses achieve 3x+ ROI within 100 days. I specialize in scaling ad campaigns profitably, reducing CPL, and driving consistent growth across multiple industries. ⭐ What I Do Best ✅ Facebook & Instagram Ads (Lead Gen, E-commerce, Retargeting) ✅ Google Ads (Search, Display, YouTube, Performance Max) ✅ PPC Campaign Setup, Optimization & Scaling ✅ Audience Research, Funnel Optimization & A/B Testing ✅ ROI-Driven Strategy Development ⭐ Why Clients Choose Me 🚀 Proven track record managing $200K+ in monthly ad spend 🎯 Strong focus on results: 3x+ ROAS on average 🔑 Hands-on experience with both small and large businesses 💡 Responsive, reliable, and transparent communication 🤝 5-star rated Top Rated Plus freelancer on Upwork I take full ownership of every campaign I manage because my client’s success = my reputation. My goal is always to deliver profitable growth, not just clicks. Whether you need a fresh ad campaign, an audit & optimization, or ongoing management, I’ll help you reach the right audience, cut wasted spend, and scale profitably. Let’s connect and discuss how I can help grow your business.

I help businesses strengthen customer relationships, boost retention, and drive growth through customer success and smart marketing strategies. My background covers both customer support and sales, giving me a well-rounded understanding of the entire customer journey, from first contact to long-term partnership. I’ve worked with teams to manage client accounts, resolve challenges quickly, generate qualified leads, and implement marketing initiatives that convert interest into results. I’m the kind of professional who thrives on clarity and communication. While managing CRM systems, coordinating follow-ups, and building simple workflows that improve efficiency, I make sure every process keeps the customer experience front and centre. Here’s what I can help you with: Customer onboarding, support, and retention Client account management and reporting Lead generation and prospect research CRM management Email and social media marketing coordination Process improvement and documentation If you’re looking for someone who can bridge customer success and sales, ensuring happy clients and consistent growth, let’s work together.

Most founders and growing teams know what they want to say but they just can't make it land the way it should. And that's where I come in. I am an integrated brand, communications and marketing strategist with 9+ years of experience helping founders, agencies, NGOs, and consultancies turn half-formed ideas into polished assets that actually win work such as: pitch decks that close, brands that feel credible, and content that connects with the right people. I tend to combine strategic thinking with hands-on execution. This means you do not need to manage a strategist, designer, and copywriter separately. I do all three, and I keep the brief & your objectives in mind the whole time. What I can help you with: • Brand strategy, messaging, visual identity, logos, and brand/tool kits • Pitch decks, investor decks, sponsorship decks, and sales presentations • Proposals, reports, PDFs, workbooks, and business documents • Social media content, LinkedIn strategy, campaign assets, and launch visuals • Canva templates, Figma assets, Adobe files (Illustrator, photoshop, Indesign etc.), and reusable design systems • Market research, competitor analysis, customer journeys, and marketing workflows • Website, UX/UI, and digital brand support Why clients hire me over other consultants: I think before I design. Many designers deliver beautiful work that misses the point. Many strategists deliver frameworks nobody can execute. I do both, which means projects move faster, cost less in revisions, and produce work you can actually use. I have worked across industries ranging from tech startups, development organisations, creative agencies, professional services, and consumer brands. This means that I know how to adapt the approach to what your specific audience needs to see and feel. I am a good fit for: • Founders preparing for funding rounds, launches, or investor conversations • Agencies that need senior creative and strategic support • Consultants and coaches building a more credible brand • NGOs and impact organisations communicating value to donors, partners, or communities • Teams that need polished, client-ready work without heavy hand-holding I am open to both fixed-scope projects and ongoing retainer arrangements. If you are working on something that needs to look credible, communicate clearly, and actually move your business forward, I would love to hear about it.