I’m a versatile and results-driven Sales Virtual Assistant with proven expertise in customer service, sales, lead generation, social media management, administrative support, calendar management and manual QA testing. With experience supporting international businesses across industries including beauty, cosmetics, health, automotive, energy, education, real estate, eCommerce, hospitality, tech, and publishing, I bring a wide-ranging skill set designed to help businesses grow, communicate better, and operate more efficiently.
I specialize in building strong client relationships, boosting engagement, recovering lost accounts, and providing consistent, top-notch support whether it’s behind the scenes or front-facing. I’m passionate about helping businesses thrive and always bring my best to every project.
1. Services I Offer
a). Customer Support & Client Relations
Inbound/outbound support | Email & chat handling | CRM follow-ups | WhatsApp Business support
b). Sales, Lead Generation & LinkedIn Outreach
B2B lead generation | LinkedIn outreach & messaging | Sales Navigator prospecting | Cold outreach (email & Instagram) | Sales script writing | Product presentations | Sample follow-up
c). Social Media & Marketing Support
Content scheduling & publishing | Blog support | Canva graphics | Giveaway coordination | Influencer outreach
d). Administrative & Executive Assistance
Calendar & email management | Meeting coordination (Zoom, Google Meet, Zoho Calendar) | Document prep | Online research | Data entry
e). QA Testing (Manual)
Test case writing | Functional & usability testing | Bug reporting (Jira, Gleap, Trello) | QA coordination with dev teams
f). Online Store & Platform Support
Shopify support | Wix updates | Social media store integrations | Order coordination
2. Tools & Platforms I Use
CRM & Communication: Zoho Suite (CRM, Invoice, Sales IQ), HubSpot, Pipedrive, Brevo, Bitrix, Webmail CRM, Quickmail, Ajira
3. Project & QA Tools:
Trello, ClickUp, Jira, Gleap
4. Design & Scheduling:
Canva, Wix.com, Zoho Social, Brevo, Instagram, Slack, Google Suite
5. Meetings & Collaboration:
Zoom, Google Meet, Zoho Calendar, Slack
Why Work With Me?
I’m easy to work with, respectful, and take your business as seriously as you do.
I’m self-motivated, proactive, and always eager to learn new skills.
I understand the value of clear communication, asynchronous workflows, and cross-functional collaboration in remote work.
Your success is my success. Your win is my win.
Let’s build something great together. I’m ready to support your business with the dedication, quality, and heart it deserves.
Looking forward to working with you!
Lead Generation
Sales & Marketing
Email Campaign
LinkedIn Sales Navigator
Online Chat Support
Social Media Engagement
Virtual Assistance
Store Management
Zoho CRM
Cold Calling
Cold Email
Email Marketing
QA Testing
Customer Service
Christine K.
Nairobi, Kenya
$15/hr
4.8
15 jobs
Running a business is exciting, but it can also be overwhelming. As your business grows, so do the emails, follow-ups, meetings, and little tasks that quietly take over your day.
That's where I come in.
I'm Christine, and I help founders and small business owners stay organized by taking the operational work off their plate. Whether it's managing your inbox, keeping your CRM up to date, researching leads, coordinating projects, or building better workflows, my goal is to make your day a little easier so you can focus on growing your business.
With 400+ hours and 9 successful contracts on Upwork, I've helped clients organize messy inboxes, clean up CRMs, manage projects, and create systems that actually work. I believe great support isn't just about completing tasks—it's about helping your business run more smoothly.
Here's how I can help:
📥 Executive Support
Inbox and calendar management
Meeting scheduling
Travel planning
Document preparation
📊 Business Operations
SOP creation
Project coordination
Process improvements
Workflow documentation
🎯 CRM & Sales Support
Lead generation
CRM updates and cleanup
Pipeline management
Follow-up tracking
Contact list building
🔎 Research & Administrative Support
Market and competitor research
Supplier sourcing
Data entry
Reporting and spreadsheet management
🎨 Marketing Support
Canva graphics
Presentation design
Social media scheduling
Content support
Tools I work with
HubSpot • Salesforce • Zoho • Pipedrive • Google Workspace • Microsoft 365 • Notion • ClickUp • Slack • Excel • Canva • ChatGPT
Before freelancing, I worked in technical sales and key account management, where I learned that businesses don't lose momentum because people aren't working hard—they lose it because information gets lost and follow-ups get missed.
That's exactly what I help fix.
One thing clients appreciate about working with me is that they don't have to keep checking if something has been done. I communicate, stay organized, and take ownership of my work. If I notice a process that could be improved or something that might save you time, I'll let you know. I like being proactive, not just reactive.
If you're looking for someone who's reliable, easy to work with, and genuinely wants to help your business run better, I'd love to connect.
Send me a message or click "Invite to Job." I'd be happy to learn more about your business and see how I can help.
Virtual Assistance
Canva
Data Entry
Email Management
Calendar Management
Microsoft Office
Travel Planning
Social Media Management
CRM Software
Google Sheets
Appointment Scheduling
HubSpot
Nelly O.
Nairobi, Kenya
$8/hr
4.9
10 jobs
I’m an expert admin assistant with professional certification in Virtual Assistance. I enjoy offering my services as a VA as it stems from my passion and commitment to serving my clients. I offer my services virtually as a freelancer and can work in any time zone with proper planning, whether it’s PST, EST, or CST. You can rely on me to deliver tasks accurately and timely.
I’m available 5 to more than 30 hours a week.
Here’s what to expect from me:
✅Appointment scheduling
✅Hotel reservations
✅Phone handling
✅Administrative Support
✅Email Management
✅Research
✅Product recommendation & purchase
✅Customer service
✅Marketing Support
I’m very flexible and can handle any other task that may be out of this scope. Kindly get in touch for professional VA services.
Virtual Assistance
Bookkeeping
Social Media Management
Calendar Management
Phone Support
Customer Service
Appointment Scheduling
Email Support
Travel Planning
Online Research
Project Management
Valentine C.
Nairobi, Kenya
$28/hr
4.9
64 jobs
Hello there!
Looking for someone who actually understands how Reddit works without getting your brand banned?
I’m a Reddit Marketing & Community Growth Specialist helping startups, SaaS companies, and crypto/Web3 brands build visibility, trust, and organic traction on Reddit.
I’m a Top Rated Plus freelancer on Upwork with 100% Job Success Score, and I’ve worked with companies that needed more than just posts and comments they needed a real strategy that fits Reddit’s culture.
Reddit is one of the most powerful platforms for brand awareness, but it’s also one of the easiest places to get ignored or downvoted if you promote the wrong way. My approach focuses on authentic engagement, strategic positioning, and long-term community growth.
Here’s how I can help:
• Reddit marketing strategy and organic growth
• Community management and engagement
• Subreddit research and targeting
• Strategic content placement and promotion
• Online Reputation Management (ORM)
• SEO and brand visibility support
• Social media growth strategies for startups and SaaS
I focus on building credibility and conversations, not spam. This helps brands gain real traction, drive targeted traffic, and create communities that actually convert.
If you’re looking for someone who understands Reddit culture and knows how to grow brands the right way, feel free to send me a message.
I’d be happy to take a quick look at your current Reddit strategy and share a few ideas.
REVIEWS
"Valentine did an excellent job. She is very hardworking, understands very quickly, is very committed. I'll hire her again right away! Communication runs perfect, we work together on new methods and developments. She’s highly recommended!"
"Valentine did an excellent job. She is very hardworking, understands very quickly, is very committed. I'll hire her again right away! Communication runs perfect, we work together on new methods and developments. She’s highly recommended!"
"Valentine is an awesome contractor I highly recommend working with her!"
"Lovely girl hard worker and very clever beyond her years , I would highly recommend her to anyone as an asset ."
"Valentine was a great worker.
I think she is a very bright young woman, a great worker, and very knowledgable in many fields.
I would consider re-hiring her in the future when the time is right and I need her skills again."
I am ready to work
Looking forward to working with you!
Social Media Advertising
LinkedIn
Social Media Content Creation
Facebook
Instagram
Email Marketing
Email Marketing Strategy
Customer Service
Customer Support
Reddit Marketing
Evalyne K.
Nairobi, Kenya
$8/hr
5.0
7 jobs
I acquired a Diploma in Sales and Marketing then proceeded to work as a Sales Rep agent at Swivel Marketing. During my stay at the company, I had the opportunity to gain a diverse set of skills. My primary role was to do various product research, interacting with customers as I made direct sales to achieve my daily target limit.
I moved on to work for Buzz Afrique, which entailed Managing the area sales team as they undertook their sales orders and achieving their sales target. In the data entry department, my work was to record the teams' challeges and sending the worksheet to the sales manager
Later on, I transitioned to the restaurant industry at the Capetown fish market in South Africa. Customer relations was the key objective of this role. It involved welcoming customers and setting their meal tables, taking orders, and bookings. I also had the opportunity to engage in the hospitality industry as a tour guide. This role called for organizing, leading excursions, transport, and planning tours
Data Entry
Online Chat Support
Email Support
Microsoft Office
Email Communication
Customer Service
Scheduling
Administrative Support
Hospitality & Tourism
Product Knowledge
Data Mining
Customer Engagement
Fridah W.
Nairobi, Kenya
$15/hr
4.3
9 jobs
I help B2B companies generate qualified leads and build consistent sales pipelines through targeted outreach and structured follow-ups.
I’m a B2B Business Development and Lead Generation specialist with over 5 years of experience helping technology and services-based companies grow revenue.
I’ve built sales and lead generation systems from scratch, supported outbound sales for SaaS products, and contributed to measurable revenue growth, including helping take a business from zero to $500K ARR. My experience spans SaaS, logistics, education, and professional services, working with clients across Africa, Europe, and North America.
I specialize in prospect research, ICP definition, email and LinkedIn outreach, lead qualification, CRM pipeline management, and consistent follow-ups. I’m comfortable handling high-volume outreach while keeping messaging personalized and relevant to decision-makers.
Clients work with me when they need someone who can independently identify opportunities, start conversations, and turn prospects into qualified sales opportunities. I’m structured, results-driven, and reliable.
Customer Relationship Management
Market Research
Outbound Sales
HubSpot
B2B Lead Generation
Business Development
PipelineDeals
Sales Funnel Implementation
Sales Management
Sales Consulting
Digital Marketing
LinkedIn Lead Generation
LinkedIn Sales Navigator
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