Hire the Best Account Managers
in Kenya

I’m a versatile and results-driven Sales Virtual Assistant with proven expertise in customer service, sales, lead generation, social media management, administrative support, calendar management and manual QA testing. With experience supporting international businesses across industries including beauty, cosmetics, health, automotive, energy, education, real estate, eCommerce, hospitality, tech, and publishing, I bring a wide-ranging skill set designed to help businesses grow, communicate better, and operate more efficiently. I specialize in building strong client relationships, boosting engagement, recovering lost accounts, and providing consistent, top-notch support whether it’s behind the scenes or front-facing. I’m passionate about helping businesses thrive and always bring my best to every project. 1. Services I Offer a). Customer Support & Client Relations Inbound/outbound support | Email & chat handling | CRM follow-ups | WhatsApp Business support b). Sales, Lead Generation & LinkedIn Outreach B2B lead generation | LinkedIn outreach & messaging | Sales Navigator prospecting | Cold outreach (email & Instagram) | Sales script writing | Product presentations | Sample follow-up c). Social Media & Marketing Support Content scheduling & publishing | Blog support | Canva graphics | Giveaway coordination | Influencer outreach d). Administrative & Executive Assistance Calendar & email management | Meeting coordination (Zoom, Google Meet, Zoho Calendar) | Document prep | Online research | Data entry e). QA Testing (Manual) Test case writing | Functional & usability testing | Bug reporting (Jira, Gleap, Trello) | QA coordination with dev teams f). Online Store & Platform Support Shopify support | Wix updates | Social media store integrations | Order coordination 2. Tools & Platforms I Use CRM & Communication: Zoho Suite (CRM, Invoice, Sales IQ), HubSpot, Pipedrive, Brevo, Bitrix, Webmail CRM, Quickmail, Ajira 3. Project & QA Tools: Trello, ClickUp, Jira, Gleap 4. Design & Scheduling: Canva, Wix.com, Zoho Social, Brevo, Instagram, Slack, Google Suite 5. Meetings & Collaboration: Zoom, Google Meet, Zoho Calendar, Slack Why Work With Me? I’m easy to work with, respectful, and take your business as seriously as you do. I’m self-motivated, proactive, and always eager to learn new skills. I understand the value of clear communication, asynchronous workflows, and cross-functional collaboration in remote work. Your success is my success. Your win is my win. Let’s build something great together. I’m ready to support your business with the dedication, quality, and heart it deserves. Looking forward to working with you!

Are leads slipping through the cracks, clients going quiet, or communication becoming hard to manage? I help businesses maintain strong client relationships, keep pipelines organized, and ensure clear, consistent communication across teams and stakeholders. What I support: Customer and client support via email, chat, and CRM systems Lead qualification and sales support before escalation to leadership Account coordination, follow-ups, and retention support CRM management and pipeline tracking (Salesforce, HubSpot, Zoho, Microsoft Dynamics) Clear communication between teams, clients, and stakeholders I work best in environments where clarity, responsiveness, and relationship management matter, especially for growing teams, agencies, or founders who need reliable support they can trust. If you’re looking for someone who can step in quickly, communicate professionally, and help keep clients engaged and moving forward, I’m available to start immediately.

I am a skilled Brand Partnership and Sponsorship Professional with a long standing experience as a Senior Sales Manager, Sales Team Manager and Account Manager. My sales development experience spans over 20 years building a solid foundation for my coaching business and Client relationship management. As Brand Partnership and Sponsorship Manager I am responsible for building strategic relationships between a brand and external partners to increase visibility, revenue, audience engagement, and market positioning. A Brand Partnership and Sponsorship Manager I am responsible for identifying, negotiating, and managing collaborations between companies, media platforms, influencers, sports organizations, events, entertainment properties, NGOs, or other brands. My goal is to create mutually beneficial partnerships that strengthen brand equity and drive measurable business results. . I have passion for business growth both horizontally and vertically, setting up new virtual teams and helping teams to meet their targets. I promote team cohesion and work with each individual according to their talents and capacities. Having managed people as a Sales Manager for over 15 years, this has given me a leverage to manage people and deliver projects on time, on budget, within scope and with a desired output. I have a passion for Clients, sourcing new customers and maintaining those that I find already onboarded. My greatest strengths include: Partnership Strategy, Business Development, Campaign & Activation Management, Performance & Reporting, Cross-Functional Collaboration, a fundamental understanding of Sales Processes; Marketing Principles, Sales Teams Dynamics, Project Fundamentals and Cycles, Client Sourcing and Qualification, Client Outreach and Follow Up , Contracting and Onboarding, Customer Care and Relationship Management, Social Media Management ,Team Building Training/Coaching , Community Engagement, SQL Skill and Power BI presentations, A quick learner to new working tools, Strong command of spoken and written English. I am currently in the Advertising Sales and Sponsorship space in the ECommerce Industry.

Results-driven and highly disciplined Forex Account Manager and Proprietary Trading Prop Firm Manager with a proven track record of managing trading accounts, optimizing profitability, and leading teams in fast-paced financial markets. Certified by Equity Edge, I bring expertise in forex trading, risk management, and strategic decision-making, consistently delivering strong returns while minimizing risk. With a deep understanding of market analysis, technical indicators, and macroeconomic trends, I excel at developing and executing trading strategies tailored to client goals and firm objectives. My experience includes managing proprietary capital, mentoring traders, and implementing robust risk management frameworks to ensure sustainable growth.

Retention starts at onboarding. I structure it, track it, and protect it. I support SaaS, education, and service-based teams by managing the full client lifecycle, from onboarding through renewal, with clear systems, proactive communication, and measurable follow-through. With 10+ years supporting growing teams, I operate at the intersection of clients, operations, and leadership. I coordinate across sales, delivery, support, finance, and technical teams to ensure expectations are aligned and execution stays on track. I have also supported and trained junior team members, clarified workflows, and strengthened SOPs to improve overall performance. My work protects completion rates, improves client experience, and gives leadership visibility into retention, risk, and operational health. I combine structured execution with strong relationship management. Clients feel supported. Teams stay aligned. Leadership stays informed. What I Own • End-to-end client or student lifecycle coordination • Cross-functional team alignment and stakeholder communication • Team coordination, task delegation, and performance follow-up • Supporting and guiding junior team members to ensure workflow consistency • Structured onboarding and implementation management • Retention tracking and early risk intervention • Renewal support and account health monitoring • Escalation handling and internal coordination • CRM accuracy and lifecycle documentation • KPI tracking, reporting, and workflow improvement • SOP development and process optimization Industries I Support Best • SaaS platforms • Online education programs • Service-based businesses scaling operations Tools ClickUp Dubsado Salesforce HubSpot Teachable Microsoft 365 Google Workspace Zoom GoTo Trello LinkedIn Sales Navigator Canva

Passionate marketer skilled in Digital Strategy and Social Media Marketing. Currently working as an Account Manager in the advertising industry. Core Focuses of interest currently include: Social Media Marketing, Project Management, Digital Strategy, Lead Generation, Lead Management.