Hire the Best Executive Assistants
in Kenya

Growing businesses don't usually struggle for a lack of ideas—they struggle because important tasks, follow-ups, client communication, and operational details fall through the cracks. I help founders, executives, and law firms build the structure needed to operate smoothly and scale confidently. With 8+ years of experience supporting leadership teams and legal professionals, I specialise in executive support, workflow management, SOP development, project coordination, and operational organisation. My goal is simple: create reliable systems that reduce administrative overload and give leaders more time to focus on growth, clients, and strategic priorities. Achievements: ✔ Managed document organization, legal calendar management, client onboarding, and administrative operations across multiple projects, helping founders save an estimated 10-15 hours per week. ✔ Contributed to the development of SOPs and documented workflows that improved onboarding consistency, reduced process ambiguity, and increased operational accountability. ✔ Coordinated projects and tasks across teams of up to 15 people, improving accountability and ensuring deadlines and deliverables remained visible across stakeholders. ✔ Built workflow systems using Asana, ClickUp, Trello, and Jotform that reduced manual tracking and streamlined day-to-day operations. ✔ Developed Jotform intake and workflow processes that reduced administrative back-and-forth while improving information accuracy and completeness. How I Can Help: • Executive calendar and inbox management • Meeting coordination and follow-up tracking • SOP creation and process documentation • Project and task management • Client intake and onboarding workflows • Team coordination and accountability systems • Legal administrative support and matter organization • Billing support and deadline tracking Project & Operations Tools Google Workspace | Microsoft 365 | Jotform | Asana | ClickUp | Trello | Monday Legal Case Management Systems Smokeball | PracticePanther | MyCase Whether you need a dependable Executive Assistant, an Operations Coordinator, or a systems-minded partner who can bring order to growing operations, I can help create the structure and follow-through that keeps your business running efficiently. Let's discuss how I can support your team.

"Whatever you do, work at it with all your heart, as working for the LORD, not for human masters." Are you seeking a full-time Rockstar Virtual Assistant and Customer Service Pro to elevate your business to the next level? Look no further! I'm a top-notch, highly skilled, and experienced VA ready to exceed your expectations. With over 5 years of experience under my belt, I specialize in an extensive range of services, including Customer Support, Social Media Management, Inbound and Outbound Sales, Appointment Setting, Email Handling and Management, Emails Finding and Email Verification, Online Research and Market Research, Lead Generation, Data Entry and Data Mining, Calendar Management, and other administrative tasks. I'm a master communicator with exceptional prioritization skills and a gift for critical thinking and analysis. This means that I can get your tasks done professionally and efficiently, while ensuring that your business thrives. Plus, I'm a tech whiz! I'm highly proficient in tools like Mailchimp, Salesforce, Monday.com, Hubspot, Hunter.io, SignHire, Aeroleads, Zoominfo, Data.com, Mailtester.com, Slack, Asana, Boards, Trello, ClickUp, and many more. I'm always on the lookout for new tools to make your life easier and more enjoyable! With me on your team, you'll have more time and energy to focus on the profit-making aspects of your business. I'll take care of all the little things that can pile up and cause stress, leaving you free to innovate, grow, and succeed. So, are you ready to rock your business? Invite me to an interview, and let's make some magic together. Cheers, Mariam.

As a business grows, keeping operations organized becomes just as important as winning new clients. Processes, follow-ups, systems, projects, and client delivery all need attention—and that's where I come in. I help business owners, executives, consultants, and growing teams create structure, improve workflows, and manage the day-to-day operations that keep work moving forward. Whether it's coordinating priorities, managing client onboarding, maintaining CRM systems, building workflows in Notion, or automating repetitive processes, I help businesses operate more efficiently and stay organized as they grow. With 5+ years of experience supporting executives, founders, consultants, and remote teams, I bring a combination of executive support, operations management, systems thinking, workflow automation, and community management. Here's how I can help: ✅ Executive Support • Calendar and inbox management • Meeting preparation and follow-ups • Executive communications • Research and briefing documents • Travel coordination and logistics ✅ Operations & Systems • Notion workspace setup and optimization • Business operating systems • SOP creation and process documentation • Project and task management • CRM management and pipeline tracking • Workflow improvement and process optimization ✅ Automation & AI Workflows • Zapier automations • Automated lead capture and follow-ups • AI-assisted workflows using ChatGPT and Claude • Meeting summaries and action-item tracking • Google Workspace automation ✅ Client Onboarding & Business Support • Lead management and follow-up • Contract and proposal coordination • Client onboarding workflows • Payment tracking and administrative support ✅ Community & Content Support • LinkedIn community management • Community engagement and moderation • Content scheduling and publishing Selected Projects & Experience • Managed executive operations for a consulting business, overseeing CRM updates, meeting preparation, follow-ups, client onboarding, sales support, and operational coordination. • Built a Notion and Zapier lead management system that automatically captured, categorized, and organized incoming leads, reducing manual administration and improving lead visibility. • Designed operational systems for a logistics company, including project tracking dashboards, onboarding workflows, SOP documentation, and executive reporting processes. • Managed the client activation process from contract generation and payment collection through kickoff scheduling and onboarding. • Supported executives across multiple time zones by coordinating schedules, communications, travel logistics, and meeting preparation. • Built Notion workspaces, CRM systems, operational dashboards, and workflow management solutions to centralize information and improve team efficiency. • Managed LinkedIn content publishing, community engagement, prospect outreach, and reporting to support business development efforts. Whether you need a reliable Executive Assistant, operations support, or someone to build and maintain the systems behind your business, I can help create structure, improve efficiency, and keep operations running smoothly.

Are you spending too much time on administrative tasks instead of focusing on your business growth? Let me handle the details, so you can focus on what truly matters! Hi, I’m Miriam, a dedicated Executive Assistant & Virtual Assistant with expertise in administration, customer service, and digital marketing. With two years of experience supporting executives, entrepreneurs, and small businesses, I specialize in optimizing workflows, managing schedules, and ensuring seamless communication. ✨ How I Can Help You: 🔹 Executive & Administrative Support ✔️ Calendar & Inbox Management (Inbox Zero) ✔️ Appointment Scheduling & Travel Arrangements ✔️ Data Entry & File Organization ✔️ Research & Report Preparation ✔️ CRM & Project Management (Asana, Trello, Notion) 🔹 Customer Service & Client Relations ✔️ Responding to Inquiries & Managing Customer Accounts ✔️ Handling Complaints & Providing Solutions ✔️ Customer Follow-ups & Engagement ✔️ Technical Support & Troubleshooting 🔹 Digital Marketing & Online Presence ✔️ Social Media Management & Content Scheduling ✔️ Lead Generation & Email Campaigns ✔️ Basic SEO & Analytics Tracking ✔️ Website & Blog Updates (WordPress, Canva) 🚀 Why Work With Me? ✅ Proactive & Reliable: I anticipate challenges before they arise. ✅ Detail-Oriented: I ensure nothing slips through the cracks. ✅ Flexible & Adaptable: I adjust to your needs and time zone. ✅ Tech-Savvy: Skilled in Google Workspace, Microsoft Office, Slack, Kajabi, and more. If you're looking for a dependable virtual assistant who brings organization, efficiency, and a proactive mindset, let’s chat! I’d love to help streamline your business and free up your time.📩 Let’s connect and discuss how I can support you!

Are your days buried under emails, scheduling chaos, and admin tasks that pull you away from strategy and growth? I help founders, executives, and operations leaders reclaim 20+ hours a week by managing inboxes, calendars, CRMs, and workflows so operations stay smooth and priorities stay clear. I’m Anita, an Executive Virtual Assistant and Operations Support Specialist with over 3 years of experience helping CEOs and COOs stay organized, productive, and stress-free. How I Help You Win Back Your Time • Inbox and Calendar Management I triage, organize, and schedule communication so nothing important is missed. • Operations and Workflow Optimization Clear processes and SOPs that remove friction and keep projects moving. • CRM Management (Airtable, Notion, HubSpot) Clean data, organized pipelines, and automations that prevent lost leads. • Project Coordination and Reporting Task tracking, timelines, and updates that keep teams aligned. • Documentation and SOPs Scattered notes turned into repeatable systems for onboarding and scale. • Lead Generation and Research Accurate data and outreach support that drive consistent growth. Why Clients Choose Me • 3+ years of executive support and operations experience • Reduced admin workload by 30 percent and improved process efficiency by 20 percent • Skilled with AI tools like ChatGPT, Zapier, and Make to automate workflows • Proactive, reliable, and detail-oriented with minimal supervision needed Tools I Work With Airtable • Notion • Asana • ClickUp • Trello • Slack • Gmail • Google Workspace • Canva • ChatGPT • Zapier • Make • Microsoft Office • Reporting Tools Your focus should be on growth, not admin overwhelm. Message me with your biggest bottleneck, and I will share three quick fixes you can apply right away. Let’s make your operations run smoother, faster, and smarter.

🚀 New on Upwork, Backed by 12+ Years of Freelancing Experience I bring over 12 years of freelancing experience (since 2014), successfully serving clients across platforms such as Freelancer, Fiverr, FlexJobs, LinkedIn, and through direct client engagements. By professional training, I am a Senior School IT teacher who turned into a seasoned freelancer. 👨‍🏫💻 I have taught in several Senior schools before I decided to do Freelancing on a full time basis. Though my previous experiences are more in the education industry, my skills are not limited to teaching. Growing businesses don't usually struggle for a lack of ideas; they struggle because important tasks, follow-ups, client communication, and operational details fall through the cracks. ⚙️ My Core Competencies are; 📌 Executive Assistant & Administrative Support 📌 Operations & Workflow Management 📌 Project Management & Task Coordination 📌 CRM Management & Client Communication 📌 Meeting Coordination & Documentation 📌 Research & Data Management 📌 Web Research / Boolean Search 📌 Sourcing / Recruitment 📌 Link Prospecting / Website Prospecting 📌 Data Classification / Data Categorization 📌 Data Entry 📌 Data Analysis 📌 Virtual Assistance 📌 Product Research 🛠️ I am also knowledgeable in the following applications & tools: 📧 Email & Calendar: Microsoft 365 (Outlook), Gmail, Zoho Mail, Calendly 💬 Communication: Zoom, Teams, Google Meet, Slack, RingCentral, Grasshopper 📋 Projects & Workflows: Asana, Trello, Notion, ClickUp, Monday, Way We Do 📂 Docs & Files: Google Drive, Dropbox, Box, SharePoint, DocuSign, Adobe Acrobat, PandaDoc 📈 CRM & Leads: LinkedIn Sales Navigator, HubSpot, Salesforce, Pipedrive, Zoho CRM, Airtable 📱 Content & Social Media: Canva, Hootsuite, Buffer, Later, Meta Business Suite, Sprout Social 👥 Recruitment Tools: LinkedIn Jobs, Indeed, Workable, Teamtailor, Skool, Descript. 🚀 How I work: Imagine your day starts calmly and ends productively. ☕✅ 🕗 It’s 8:00 AM. You open your laptop, and your calendar is already structured for the day, no double-bookings, no forgotten meetings. There’s even an hour blocked off for you to focus on the big project you’ve been putting off. 📥 Your inbox? It’s clean. The clutter is gone. The critical emails are right at the top, already flagged, with drafts of thoughtful replies waiting for your review. Follow-ups from last week’s client meeting were sent out yesterday, and two replies have already come in. 📞 Before your 9:00 AM call, you glance at the meeting brief I sent. It includes the agenda, key talking points, and the client’s preferences, all in one tidy document. When the call starts, I’m in the background, making sure the Zoom link works, taking notes, and capturing action items for later. ✈️ At noon, while you’re catching up over lunch, I’m confirming your flight for next week’s conference, arranging airport transfers, and adjusting your hotel booking after the airline changed your arrival time. 📊 Later in the afternoon, I send you a quick update: ✔ The compliance calendar is up to date. ✔ The new client onboarding files are uploaded to Google Drive and shared securely. ✔ That overdue vendor payment? Already handled. 📅 By 5:00 PM, your social media posts for the week are scheduled, the team has their action points for tomorrow, and I’ve filed today’s meeting notes into your shared drive. 🌅 The day ends. Your desk is clear. Your mind is clear. Nothing fell through the cracks. Now this is where I step in; not as someone who waits for instructions, but as a steady partner who keeps the wheels turning while you focus on what only you can do. 🤝 ⚡ I take time to understand how your business works, what matters most, and where the pressure points are. Then I quietly handle the moving parts, emails, calendars, team workflows, documentation, client follow-ups, and even compliance processes, so you finally have space to breathe. 🛡️ If your business operates in a regulated industry, I’ll also help you maintain the systems and records you need to stay compliant, without pulling you away from your core work. ❤️ I always enjoy working on a project where my skills and experiences are very significant. I love helping my clients grow their business and run their project smoothly. 🌟 Why clients work with me I take time to learn how your business runs; your preferences, your priorities, and even your non-negotiables. 🎯 If you’re ready to hand off the details and get back to focusing on the big picture, send me a message.