Hire the Best Active Listeners

🥇 𝗧𝗼𝗽 𝟭% 𝗼𝗳 𝗚𝗹𝗼𝗯𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸 🥇 ( Please don’t invite me if it’s a short project, I’m open for long term projects only ) Do you need a customer support specialist or virtual assistant expert? Do you need someone to handle customer-related issues? I can help with both! With close to 9 years of customer service experience, both virtually via social media/ online support tools and face to face jobs as well. I have worked in restaurants, retail management, personal training studio owner, social media management, moderating/ engaging, Zendesk support, live chat, Shopify, email support, and operations manager. I understand the importance of giving every customer a pleasurable and memorable experience. A happy customer is a repeat customer!

I’m Joseph, a customer-focused professional with experience in administrative support, customer service, healthcare administration, and remote appointment setting for international clients. I specialize in delivering seamless customer experiences through CRM-based communication across phone, email, and live chat. My experience includes managing patient records with accuracy, handling high-volume outbound calls for qualified leads, and supporting financial customer service and dispute resolution in fast-paced banking environments. Across BPO, healthcare, and sales support roles, I’ve developed strong adaptability, attention to detail, and the ability to perform consistently under pressure with minimal supervision. I transitioned to remote work to eliminate long daily commutes and focus on improving productivity, efficiency, and the quality of my output. I’m now seeking a remote role where I can bring reliability, strong communication, and a results-driven approach to a growing team.

Your next AI-powered mobile app deserves more than a developer who can write code - it needs a builder who understands architecture, owns the product roadmap, and ships features that users actually love. Over 6+ years of delivering production-grade mobile applications across iOS and Android, I specialize in building AI-native apps, GPS & GIS-powered platforms, BLE device integrations, and scalable backend systems - from the first Figma frame to a live App Store listing. 𝑯𝒆𝒓𝒆'𝒔 𝒘𝒉𝒂𝒕 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒘𝒊𝒕𝒉 𝒎𝒆 𝒍𝒐𝒐𝒌𝒔 𝒍𝒊𝒌𝒆 𝒊𝒏 𝒑𝒓𝒂𝒄𝒕𝒊𝒄𝒆: ✔ React Native & Flutter apps architected for performance, scale, and long-term maintainability ✔ AI capabilities embedded directly into mobile UX - LLM chat assistants, RAG pipelines, OpenAI & Claude API integrations ✔ Real-time GPS tracking, geofencing, Mapbox/Google Maps layers, and full GIS data pipelines ✔ Bluetooth Low Energy (BLE) device pairing, background communication, and IoT integrations ✔ Firebase & Supabase backends - auth, Firestore, Realtime, Edge Functions, push notifications (FCM + APNs) ✔ End-to-end App Store & Google Play deployment - CI/CD, TestFlight, signing, and release management ✔ Figma-to-pixel-perfect mobile UI - custom design systems, responsive layouts, smooth animations 𝗠𝗲𝘁𝗿𝗶𝗰𝘀 𝘁𝗵𝗮𝘁 𝗱𝗲𝗳𝗶𝗻𝗲 𝗺𝘆 𝘄𝗼𝗿𝗸: → 20+ mobile applications shipped to production (iOS & Android) → Reduced average app load time by 42% through lazy loading, caching, and bundle optimization → Integrated AI features into 8+ mobile products, including real-time LLM assistants and vector-search knowledge bases → 5+ GPS/GIS platforms built - fleet tracking, field service, delivery routing, and geofencing systems → 98%+ crash-free session rate maintained across top apps under active development 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤 𝐚𝐭 𝐚 𝐆𝐥𝐚𝐧𝐜𝐞: 📱 Mobile: React Native, Expo, Flutter, FlutterFlow, TypeScript, Swift, Kotlin 🧠 AI/LLM: OpenAI API, Claude API, LangChain, RAG pipelines, Prompt Engineering, Vector DBs 🗺 Maps & GIS: Mapbox, Google Maps SDK, GPS Tracking, Geofencing, Route Optimization 📡 BLE & IoT: Bluetooth Low Energy, background scanning, device pairing, peripheral communication 🔥 Backend: Node.js, Python, Firebase, Supabase, PostgreSQL, REST APIs, GraphQL ☁️ Cloud & DevOps: AWS, Azure, Firebase Cloud Functions, Mobile CI/CD, GitHub Actions 🎨 Design: Figma, Mobile Design Systems, Web-to-App Conversion 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙩𝙮𝙥𝙚𝙨 𝙄'𝙫𝙚 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙚𝙙: SaaS MVPs · AI Chat & Assistant Apps · Fleet & Delivery Tracking · Field Service Platforms · Healthcare Mobile Apps · GIS Mapping Tools · BLE Companion Apps · Enterprise Workflow Apps · Logistics & eCommerce 𝑴𝒚 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒔𝒕𝒚𝒍𝒆: Clean, documented code is non-negotiable - every component I write is built to be maintained, extended, and handed off. I operate in agile sprints, communicate proactively, and treat your timeline as seriously as my own. I use Cursor, Claude Code, and GitHub Copilot daily to move faster without cutting corners. Whether you're taking an idea from zero to MVP or scaling an existing product, you'll get an engineer who takes ownership, asks the right questions, and delivers. Let's talk about your project - send me a message and we'll map out exactly how to bring your app to life.

Hello! I'm a dedicated Customer Support Specialist focused on providing excellent customer experiences through professional communication and efficient problem-solving. I can help businesses manage customer inquiries, resolve issues quickly, and maintain high customer satisfaction through email, live chat, and ticket-based support. What I Can Help With: ✔ Email Support ✔ Live Chat Support ✔ Customer Service ✔ Order Processing & Tracking ✔ Refunds and Returns Management ✔ CRM Management ✔ Ticket Handling ✔ Customer Follow-ups ✔ Data Entry & Administrative Support ✔ Shopify Customer Support Tools I'm Familiar With: Zendesk Freshdesk Intercom Shopify Google Workspace Microsoft Office I am committed to delivering professional, friendly, and timely support that helps businesses retain customers and build long-term relationships. I am eager to learn, adapt quickly to new systems, and contribute to the success of your business. Let's work together to provide outstanding customer support and create a great experience for your customers. Stronger Profile Title Customer Support Specialist | Email Support | Live Chat Support | Shopify | Zendesk Keywords to Naturally Include Customer Support, Customer Service, Email Support, Live Chat Support, Customer Success, Shopify, Zendesk, Freshdesk, Intercom, CRM Management, Order Processing, Ticket Management, Virtual Assistant. One tip: if you have no experience yet, don't claim expertise you don't have. Instead, complete a few free tutorials on Shopify and Zendesk, then honestly state that you're familiar with those platforms. Clients value honesty and reliability more than exaggerated claims. Thank you

Customer support is more than answering messages, it's about building trust, creating positive customer experiences, and ensuring every customer and lead feels heard, valued, and supported. From customer support and customer service to lead follow-up, appointment setting, and CRM management, I help businesses stay responsive, organized, and customer-focused while ensuring that opportunities never fall through the cracks. ⭐ 5-Star Client Review: "Very pleased with the quality of the work. The customer support templates were well written, easy to use and covered a variety of situations. She followed instructions carefully and delivered everything on time. Highly recommended." I have supported businesses by managing customer conversations, responding to inbound inquiries, maintaining CRM records, following up with leads, scheduling appointments, and supporting customers through every stage of their journey. By improving response times and maintaining consistent follow-up, I help businesses create better customer experiences, strengthen customer relationships, and keep opportunities moving forward. SERVICES I PROVIDE: ✔ Customer Support & Customer Service Handling customer inquiries, complaints, refunds, order concerns, tracking requests, product questions, issue resolution, and customer communication professionally while maintaining customer satisfaction and positive customer experiences. ✔ Email Support & Live Chat Support Managing high-volume customer conversations across email, live chat, and messaging platforms with fast response times, organized workflows, multitasking, and professional communication. ✔ Lead Follow-Up & Appointment Setting Responding to inbound inquiries, qualifying leads, nurturing prospects, scheduling appointments, confirming bookings, and maintaining consistent follow-up to improve engagement, appointment rates, and conversion opportunities. ✔ CRM & Helpdesk Management Managing CRM systems, customer records, ticketing systems, support workflows, and lead pipelines while ensuring accuracy, organization, and timely follow-up. ✔ E-commerce Customer Support Supporting e-commerce brands with order tracking, product inquiries, delivery updates, refunds, exchanges, post-purchase support, and customer communication. RESULTS I HELP BUSINESSES ACHIEVE: ✔ Faster response times and improved workflow efficiency ✔ Better customer satisfaction and customer retention ✔ Improved lead engagement and appointment booking consistency ✔ Organized inboxes, ticketing systems, and CRM workflows ✔ Stronger customer relationships and brand trust ✔ Reliable support operations that keep businesses running smoothly TOOLS & PLATFORMS GoHighLevel | HubSpot CRM | Zendesk | Freshdesk | Intercom | Shopify | Google Workspace | Calendly | Slack | Zoom | Meta Business Suite WHY CLIENTS ENJOY WORKING WITH ME ✔ Professional, empathetic, and customer-focused communication ✔ Organized, proactive, and dependable ✔ Strong attention to detail and follow-through ✔ Fast learner with the ability to work independently ✔ Committed to delivering exceptional customer experiences 📩 If you're looking for someone who can support your customers, follow up with leads, schedule appointments, manage CRM workflows, and keep communication running smoothly, feel free to invite me to your job or send me a message. I respond promptly and would be happy to discuss how I can support your business.

Hi, I'm Rana Hamid, 🥇 a Google-certified Web Analytics & Conversion Tracking expert with over 8 years of experience in this field. I specialize in ✅Google Tag Manager, ✅Google Analytics 4, ✅GA4 Server-side Tracking, ✅Dynamic Value Tracking, ✅eCommerce Tracking, ✅Website Tracking,✅Conversion Tracking, ✅Facebook Pixel Conversion API, ✅Google Ads Conversion Tracking, ✅Bing Ads Conversion Tracking,✅Any Lead Form Tracking, ✅TikTok Pixel, ✅Snapchat Pixel, ✅X Pixel, ✅Pinterest Pixel, ✅LinkedIn Pixel, ✅All Social Media Pixel connect in your websites. Feel free to check out my services or portfolio and message me anytime to discuss your project. Let’s get started and grow your business with data-driven results! 💻INCLUDES MY SERVICE:⤵️ ---------------------------------- 👉PIXEL SETUP & CONVERSION API ----------------------------------- ✅Facebook Pixel Integration ✅Tracking Audit & Fix ✅Facebook meta conversions API ✅Meta Pixel Setup ✅FB Pixel Installation ✅Custom event setup ✅Facebook Ads Tracking ✅Fix Pixel diagnostics ✅Improve event-match quality ✅Fix iOS 14.5 Update Issues ✅Domain verification ✅Event Deduplication ✅TikTok Pixel & Event API ✅Twitter X Pixel ✅LinkedIn Ads Conversion Tracking ✅Pinterest Conversion API ✅Snapchat Pixel Tracking ✅Reddit Pixel ✅Quora Pixel ✅Native Ads Conversion Tracking ✅All Events from the Browser and Server-side Tracking ✅Standard event (PagerView, ViewContent, Add To Cart, Initiate Checkout, Purchase) 👉Google Tag Manager (GTM) Web + Server Containers: ------------------------------------- ✅Audit, Fix & Clean up Google Tag Manager existing setup ✅Google Tag Setup or Fix ✅GTM Web & Server Container Setup ✅Pixel tracking Tag Template Installation ✅GTM Tag, Trigger, Variable Configure ✅JavaScript & Custom HTML tag implementation ✅cHTML Tag Setup ✅Microsoft Clarity ✅Hotjar Tracking setup ✅ JavaScript Variables Crate ✅Custom Tag, Trigger, Variable ✅Cookies Consent Banner ✅Google Consent Mode v2 Setup ✅Conversion Goal Setup ✅Google Ads Conversion Tracking ✅Dynamic Google Ads Re-marketing Tag ✅Google Ads Call Tracking ✅Google Ads enhanced conversion tracking 👉Google Analytics 4 (GA4) -------------------------------- ✅GA4 Goal Setup ✅GA4 Audit & Fix ✅First Visit & Session start ✅Fix Google Tag ✅GA4 server-side tracking ✅Google Analytics API ✅GA4 Data Analyst ✅GA4 event setup & key events tracking ✅GA4 Server Side Configure ✅GA4 cross-domain tracking ✅Google Signal Enable ✅Google Analytics 4 Setup ✅Testing and debugging Data ✅Shopify E-commerce Tracking ✅Attribution & reporting ✅Enhanced E-commerce Tracking ✅Custom Event Tracking ✅b2c, and B2B Tracking setup ✅GAds Button, Outbound Click, Lead, Download & more Conversion Goal Setup ✅Scrolls, Outbound clicks, Button click, Newsletter Submit, Site search, YT or Vimeo Video Engagement, and file download tracking 👉 Google Ads & Microsoft Bing Ads Tracking: ------------------------------------- -UET Tag Setup -Google Tag Setup -Add to Cart -Began Checkout -Purchase (with dynamic value) 👉Server-Side Tracking Setup & Optimization⤵️ ------------------------------------ Delivering advanced tracking solutions using server-side tagging for improved accuracy, privacy compliance, and data control. ✅ Setup sGTM Server Container ✅ Configure Custom Domain & Loader for first-party data routing ✅ Implement GA4 via Server-Side Tagging ✅ Google Ads Enhanced Conversion Tracking ✅ Enable Google Ads Dynamic Remarketing via server-side ✅ Integrate Conversion APIs (Meta CAPI, TikTok, Snapchat, Pinterest) with proper event deduplication (with hashed data) 🛠 Fix and debug issues with any server-side tracking setup Tools & Platforms: GTM (Web + Server container), Stape, GA4, Meta Events Manager Let’s make your tracking faster, more reliable, and privacy-friendly! 👉Deliverables: -------------------- - Full implementation - Proof screenshots - Loom video walkthrough for clarity and future maintenance 👉WHY HIRE ME? ---------------------- 🔰Get accurate tracking & real-time debugging 🔰Proven track records 🔰Fix Tracking Issues 🔰High-Quality work 🔰Boost ROI with Proper Tracking 🔰Fast response, Quick delivery 🔰Available for Zoom support 🔰8+ Years of experience in tracking platforms 🔰Proof screenshots & Loom video 💻WEBSITE CMS: ---------------------- ☛Shopify ☛WordPress ☛WooCommerce ☛Wix ☛Webflow ☛BigCommerce ☛GoHigh Level ☛GoDaddy ☛Mixpanel ☛Open cart ☛PHP, Laravel ☛Squarespace ☛ClickFunnels ☛Funnelish ☛CheckoutChamp ☛Magento 2 ☛Salla ☛SaaS ☛Prestashop ☛PHP, Laravel, or Any 𝗖𝘂𝘀𝘁𝗼𝗺 𝗺𝗮𝗱𝗲 𝘀𝗶𝘁𝗲 with knowledge of HTML, CSS, and JavaScript Do you need assistance with tracking? Click the top right “Hire” button or send me a message — I'll get back to you quickly." ✅Currently available for new projects! Reach out, and let’s talk about your web analytics and tracking setup. 🤝Please confirm your order now. Best Regards, Rana Hamid Founder & CEO PixelPulse Tracking Agency GTM | GA4 | Meta CAPI | Stape sGTM