Hire the best Active Listeners in the Philippines
Check out Active Listeners in the Philippines with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (13 jobs)
I am a problem solver, critical thinker, flexible, have good communication skills, teamwork, a detailed oriented person, creative and emotional intelligence. I work as marketing auditor in real estate I focus on analyzing the effectiveness of marketing channels, from digital platforms like social media and property listing sites to traditional advertising methods. My goal is to ensure that every marketing dollar spent delivers measurable results, aligns with market trends, and resonates with the target audience. My other task before was bookkeeping, I am a previous team leader in customer support and has a strong background in B2B sales. I created financial report, payroll and Year end report. Expert in excel, Quickbooks, google sheets, google docs, power point, google slides, Salesforce, Hubspot, LinkedIn, Sales navigator, Zillow, Realtor, Trulia, Hotpads and admin tasks. Being a Team Leader, I created and implemented a sales plan, meeting sales goals by monitoring progress, analyzing sales data, and mentoring my team.Active Listening
Virtual AssistanceCustomer ServiceActive Record PatternAdministrative SupportOnline Chat SupportPhone CommunicationSales StrategyEmail SupportLead GenerationSalesTime ManagementData EntryCommunications - $5 hourly
- 5.0/5
- (6 jobs)
I have also experience as Customer Service Representative including inbound call, mail and online process using CRM from Walmart. I have been in Medical Secretary for 3 years and it has always been my main goal to provide high quality work to all companies I have work with through excellent people, medical assistant and health verification.Active Listening
Customer ServiceMicrosoft OfficeMicrosoft WordOnline Market ResearchMicrosoft ExcelDatabase ManagementMultitaskingCommunication EtiquetteTransaction Data Entry - $10 hourly
- 5.0/5
- (80 jobs)
"Michelle is amazing. Very hard worker. I'm sure we will use her again in the future!" "Michelle is easy to work with, very competent and helpful. Very smooth communication and excellent end result." "Michelle was great to work with and I would hire her again in the future. Michelle completed the required tasks in a timely manner, asked questions for clarification when needed, and was extremely polite and pleasant to communicate with." Why Work with Me? I'm dedicated to delivering high-quality work and always aim to exceed expectations. My organizational skills and attention to detail ensure that your business runs efficiently, freeing up your time to focus on growth. Let’s work together to make your business operations seamless!Active Listening
Editing & ProofreadingPodcast TranscriptionMicrosoft WordGeneral TranscriptionMicrosoft ExcelAudio TranscriptionTypingEnglishVideo TranscriptionData EntryTranscription TimestampingLecture NotesLegal TranscriptionMeeting Notes - $6 hourly
- 4.7/5
- (7 jobs)
Hi, I am a full-time Ecommerce Virtual Assistant - in different marketplaces and platform with over 7 years of experience as a Listing Creator and Customer Service.I am proficient in the following: Product Research, Product Sourcing, Product Analysis, Extracting Email, Google, Yahoo, MS Office(VLOOKUP) Google Docs, Google Sheets, and Linkedin. My Skills and Expertise in: Typing speed at 40WPM ✅Email/Verify ✅Trello ✅Canva ✅Revseller ✅Seller Cloud ✅Channel Adivsor ✅Shopify ✅Macys Martkeplace ✅Manor Marpletplace ✅Helium10 ✅Amazon FBA ✅Sello Integration ✅Swiss Post ✅Wolf & Badger Marketplace ✅Zalando Marketplace ✅Listing Mirror ✅Web Research ✅Microsoft Office/Excel/Powerpoint ✅Online Researching/ Boolean Research ✅Product Research, Sourcing,Analysis ✅Google Docs, Google Sheet ✅Proficient Typing skills ✅Organizational abilities ✅Good communication skills, both written and verbal ✅Fast Learner and Teachable Why hire me? ✅I am committed to providing the best quality work with the highest standards of Accuracy within the required time. ✅I can handle pressure, and I am serious about deadlines ✅I don't do guesswork, and Accuracy is my virtue My utmost priority is to create an excellent working relationship with my Upwork clients. I prefer long-term clients for administrative work. I believe I can satisfy my Clients by using my skills. So, if you are looking for high-quality work in Web research and Lead Generation, then hire me. If you need a hardworking person, who can communicate with you all the time during the project and submit the project before the deadline while maintaining the quality of work. Please don't hesitate to contact me. I will give my best effort to execute the project. All the task that I take for me is an opportunity, and this gives me a chance to share my skill-set. I am committed to my task and provided an opportunity. I will support you to level up your industry. Every assignment is significant to me, whether minor or major. I assure you to help achieve your goal and, on the other hand, gain your trust and confidence. I am currently looking for a long-time work, where I can focus my full attention. Thank you! LydilenActive Listening
Virtual AssistanceCustomer ServiceProblem SolvingGeneral TranscriptionTime ManagementCommunication SkillsDetermineProduct ListingsData AnalysisTyping - $8 hourly
- 4.7/5
- (6 jobs)
I have been working in the Ticket Broker Industry since 2018. My main task is to buy tickets from different websites like Ticketmaster, Livenation, AXS and many more, and my other tasks are monitoring tickets left per events, drop checking, and creating accounts. I am a hard working person, I am always happy and motivated to do and finish my tasks, trust worthy, and I am always eager to learn any new skills to get the job done well. And I also has an experience in chat support and NFT whitelist. I can be the following in your team: Customer Service Representative Sales Representative Ticket Purchaser Ticket Pricer Drop Checker Monitoring Virtual Assistant I have working experience in using these following tools: Slack Microsoft Excel Microsoft Word Insomniac SOS Ticket Discord TelegramActive Listening
Social Media MarketingGaming NFTNFT MintingBinance NFTTicketing SystemSales - $12 hourly
- 5.0/5
- (6 jobs)
I am an efficient and effective sales representative with over 10 years of experience. I have maintained and exceeded sales goals by seeking solid negotiation skills and extensive product knowledge. * 7 years Experienced as a Sales Closer (telco accounts) * 3 years Experienced as a Sales Closer in a Business to business and Government Purchasing * 2 years Experienced as a Lead Generation in a Mail order Pharmacy * 2 years Experienced General Admin and Dispatch (Roadside Assistance)Active Listening
Outbound SalesSalesComputerCold CallingMicrosoft OfficeLead GenerationTelemarketingAppointment Setting - $6 hourly
- 5.0/5
- (3 jobs)
Customer service professional with 6+ years of experience in call center industry. Proven expertise in customer support, data entry, banking, appointment setting, order fulfillment and drop-shipping. Proficient with various software applications including Microsoft, Google Workspace, Salesforce, Zendesk, Gorgias, Zoho and e-commerce platforms(Amazon, ebay, shopify). Manage teams as temporary subject matter experts by providing knowledge, guidance and strategies. I have the ability to work remotely and still be incredibly effective and efficient.Active Listening
GorgiasShopifyCustomer ServiceEmail SupportOnline Chat SupportEcommerce SupportBPO Call CenterMultitaskingAppointment SettingInterpersonal SkillsSalesforce CRMTime ManagementMicrosoft Excel - $9 hourly
- 5.0/5
- (5 jobs)
Hi, I’m Aisha, a licensed pharmacist, medical writer, medical record reviewer, and virtual assistant with a strong background in healthcare, research, and administrative support. With over seven years of experience in the medical field, I specialize in creating accurate, engaging, and evidence-based content while also assisting with medical documentation, research, and virtual administrative tasks. What I Offer: ✅ Medical Writing & Content Creation – Research-based articles, blogs, patient education materials, and SEO-friendly healthcare content. ✅ Medical Record Review & Chronologies – Detailed case summaries, medical evidence compilation, and document organization for legal and insurance purposes. ✅ Virtual Assistance for Healthcare & Telemedicine – Appointment scheduling, claims processing, data entry, and administrative support. ✅ Regulatory Compliance & Documentation – HIPAA-compliant record handling, medication reviews, and policy documentation. I am highly organized, detail-oriented, and passionate about delivering high-quality work. Whether you need medical content, documentation review, or administrative support, I am here to help! Let’s connect and discuss how I can contribute to your project. 🚀 Let’s work together! Feel free to reach out, and I’d be happy to assist. 😊Active Listening
CounselingCommunicationsMedicineStrategy - $10 hourly
- 5.0/5
- (2 jobs)
If you are looking for a professional customer service who can represent your brand with excellence and help you build a loyal customer base, then you found the best candidate, I am Rhea, with 7 years of experience in customer service. I have developed a deep understanding of how to deliver exceptional support that goes above and beyond client expectations. I am dedicated, a team player individual and hardworking. I strive in a positive workplace, but I can also work under pressure.Active Listening
ShopifyMultitaskingSocial Media ManagementTicketing SystemEcommerceComputer SkillsCustomer RetentionZendeskOnline Chat SupportEmail SupportCustomer ServicePhone SupportSales - $8 hourly
- 5.0/5
- (3 jobs)
I am a dedicated and versatile professional with extensive experience in customer service, sales, technical support, virtual assistance, and data entry. My diverse background has equipped me with a unique skill set that allows me to excel in various roles and adapt quickly to new challenges. I pride myself on being hardworking, goal-oriented, and a team player who thrives under pressure. Key Skills and Attributes: Customer Service: Exceptional ability to handle customer inquiries and resolve issues efficiently, ensuring high levels of customer satisfaction and loyalty. Sales Expertise: Proven track record in driving sales through effective communication, relationship building, and persuasive techniques. Technical Support: Skilled in troubleshooting technical issues and providing clear, step-by-step solutions to clients, enhancing their overall experience. Virtual Assistance: Proficient in managing administrative tasks, scheduling appointments, and supporting business operations remotely with a high degree of professionalism and reliability. Data Entry: Accurate and efficient in data entry tasks, maintaining meticulous attention to detail and ensuring data integrity. Professional Traits: Hardworking and Sincere: Committed to delivering high-quality work and going the extra mile to meet deadlines and exceed expectations. Goal-oriented: Focused on achieving set targets and continually striving for improvement and success. Open to Feedback: Receptive to constructive criticism and dedicated to continuous learning and professional growth. Team Player: Collaborative and supportive, working well within a team to achieve common goals and share best practices. Adaptable: Able to quickly adjust to new situations and technologies, ensuring seamless integration into any work environment. With a passion for providing exceptional service and a drive to succeed, I am eager to bring my skills and experience to a new and challenging role.Active Listening
Customer ServiceInbound MarketingCall Center ManagementBusiness ManagementServerOutbound SalesBPO Call CenterKPI Metric DevelopmentSalesInvoicingManagement SkillsData Entry - $8 hourly
- 4.9/5
- (11 jobs)
ADMIN AND EXECUTIVE VIRTUAL ASSISTANT (ACCOUNTING FIRM): I handled back office operations, tax return preparation, and consolidated billing statements. I efficiently managed Quickbooks for bank statement reconciliation and updated CRMs like Drake Sessions and Bill4Time, ensuring accurate financial records. Back Office Operations; Tax Return Preparation; Power of Attorney Faxing; Efiling Tax Returns; Reviewing Notices; Sending Esignatures to clients; Processing Consolidated Billing Statement for updating and sending Billing and Invoices; Ad-hoc Tasks; Quickbooks and Files Bank Statements Reconciliation; Data Entry tasks such as Updating CRMs; Spreadsheet Excel Tasks; and other Basic Admin and Executive Accounting Tasks. GENERAL ADMIN AND EXECUTIVE VIRTUAL ASSISTANCE: Used Monday, Asana, and Slack for project management. Calendly and Google Calendar are used to set up scheduling and appointment settings. Outlook, Gmail, and Google Texts for client interfacing and other communication handling. LastPass, Appointmentlet, Gmail, Google Calendar, and Google Suites Apps for other tasks. Also did research and any tasks per the client's requests; I did Bank Statement Reconciliations using Quickbooks and updating CRMs. LINKEDIN AND EMAIL MARKETING VA: LinkedIn cold outreach messages are sent using automated campaigns using Expandi software. Lead generation was carried out using Sales Navigator. We scraped leads and verified email domains. Cold Email Outreach with QuickMail and Instantly. Create message sequencing for email marketing campaigns. Keep track of key performance indicators (KPIs) for healthy campaign performance and domain health scores. I replied, followed up, and fostered leads. SCRIPTWRITER AND VOICE-OVER VA: Scriptwriter and voiceover artist for a YouTube channel. Content production with Asana for Project Management. Used ChatGPT, QuillBot, Google Drive, and other Google Suites applications. I also use Audacity for voice recording and editing. SOCIAL MEDIA VIRTUAL ASSISTANT: Content Calendar Creation, Facebook and Instagram management through the META business suite, Researching for trends and virals. Canva and Capcut for video editing and other content creation. ChatGPT and other relevant software. Handle posting, commenting, and messaging. DATA ENTRY VA: Jobber and Engagebay. Other familiar Software and tools (Open to learning new ones): Drake Sessions and Drake Website; Bill4Time; Encyro; FTB Government Website; MyFax Tool; Microsoft Office Suites; Google Suites; Quickbooks; CutePDF; RingCentral. PR Pitches, Slack, Rephonic, Clearout, Audacity, MailChimp P.S. I am open to learning new software and CRMs. Looking forward to hearing from you! Skills: Customer Service Communication; Organizational, Writing, and Documenting Skills; Leadership Skills; Priority Management Skills; Active Listening and Flexibility.Active Listening
SchedulingEmail CopywritingEmail MarketingAppointment SettingLeadership SkillsSpreadsheet SkillsManagement SkillsCommunication SkillsJournalism WritingTraining & DevelopmentFilingTime ManagementMicrosoft ExcelData Entry - $10 hourly
- 4.7/5
- (2 jobs)
Dedicated and detail-oriented customer service specialist with 7 years of experience. Excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management, and document control. Dependable self-starter and forward-thinker.Active Listening
MultitaskingPhone CommunicationCustomer Service - $13 hourly
- 4.9/5
- (227 jobs)
TOP RATED Transcriptionist on Upwork specializing in general transcription, close-captioning and subtitling. With over 15 years experience in transcribing general content and over 300,000+ minutes of video/audio transcribed, some of which have been published as a book, used as a material for podcasts and even used as a course guideline for e-learning. ⭐WHY CHOOSE ME? ⭐ ✅ Responsiveness: I always make sure that my lines are open and making sure that I respond within 24 hours or less. ✅ Over-Delivering: This is my core objective. My goal is to always over-deliver in everything I do and keep my record of never missing a deadline intact. ✅ Client Feedback: I always provide VALUE on my work. It is very important to me that I satisfy all of my clients and keep them coming back for more projects. Allowing them to refer me to their colleagues because I provided them QUALITY work always. ✅ Quality over Quantity: I always make sure that I only accept projects that I can deliver with high quality output and most especially delivering it ON TIME. I am very keen to help you succeed and happy to help you in your business. Looking forward to working with you. Please contact me so we can talk about how we can work together to completely discuss your business needs.Active Listening
ProofreadingGoogle DocsEditing & ProofreadingData EntryData ScrapingGeneral TranscriptionSubtitlesClosed CaptioningTranscription TimestampingMedical Transcription - $15 hourly
- 5.0/5
- (26 jobs)
Stand Out Results. Trusted Partnership. Are you looking for a Virtual Assistant? Then, I am definitely YOUR GIRL! I offer my years of progressive experience and professional skills for delivering the best performance. I would like to utilize the skills I have developed and achieve the goals of every employer/organization. I am a full-time freelancer and can work Australian or U.S. business hours. If you want high-level results with uncompromising accuracy then look no further. Your ultimate satisfaction is my number one goal.Active Listening
Editing & ProofreadingPodcast TranscriptionAI-Generated TranscriptionVerbatim TranscriptionVideo TranscriptionExecutive SupportVirtual AssistanceProject ManagementAdministrative SupportProofreadingData EntryMedical TranscriptionGeneral TranscriptionMeeting Notes - $6 hourly
- 5.0/5
- (40 jobs)
I am a diligent and versatile Data Entry and Virtual Assistant with a strong track record of providing administrative support and ensuring data accuracy. Proficient in data entry, document management, and a range of virtual assistance tasks. Adept at multitasking and managing time effectively to meet deadlines. Key Skills: Data Entry & Validation Virtual Assistance MS Office Suite (Excel, Word, Outlook) Document Management Email Management Calendar Coordination Attention to Detail Time Management Customer ServiceActive Listening
General TranscriptionTypingProblem SolvingLead GenerationCustomer ServiceTime ManagementTechnical SupportData EntryComputer SkillsAdministrative SupportGoogle DocsPhone Communication - $9 hourly
- 4.9/5
- (3 jobs)
💎TOP RATED | 💻TECH SAVVY | ⌚ 1,000+ HRS in UPWORK 🧑💻With a versatile background spanning executive assistance and tech support, I bring a blend of organizational prowess and technical expertise to enhance efficiency and drive success. 🛠️ Executive Assistance: Calendar Management, Travel Planning, Email & Phone Handling 🛠️ Virtual Assistance: Administrative Tasks, Data Entry, Research 🛠️ Customer Support: Live Chat, Email Support, Ticket Management 🛠️ Technical Support: Troubleshooting software issues, assisting with IT-related tasks, providing technical guidance, and support. 🛠️ Social Media Management: Content Creation, Scheduling, Engagement 🛠️ Project Coordination: Collaborating with cross-functional teams to ensure projects are delivered on time and within scope. 💻Tools I am proficient in: - Microsoft Office Suite (Word, Excel, PowerPoint, etc.) - Google Workspace (Gmail, Drive, Docs, Sheets) - CRM Tools (Zendesk) - Customer Support Software (Zendesk) - Project Management Tools (Trello, DTools) - Communication Platforms (Slack, Zoom, Teams) - Dispatching (Zello) 🥇Top Qualities: • Organized • Proactive • Reliable • Detail-oriented • Resourceful • Discreet • Adaptable • Efficient • Skilled • Multitasking I am reliable, highly organized, and detail-oriented. I can work on my own initiative or as part of a team and can deal with duties competently with less or no supervision. My diverse background and passion for working with people would make me a great contributor to your organization's team and employment experience. Quality and accuracy are vital to my professional work. Thank you for taking the time to read my profile. I look forward to working with you. 📣 Elevate your productivity with a dedicated executive assistant—your strategic partner in achieving seamless efficiency and success.Active Listening
CRM SoftwareTechnical SupportCustomer SupportReal Estate Cold CallingCold CallingMicrosoft ExcelMicrosoft PowerPointTroubleshootingMicrosoft WordAdobe PhotoshopEmail SupportZendeskOnline Chat Support - $7 hourly
- 5.0/5
- (19 jobs)
High quality service provider for individuals and businesses with immediate needs in: *Transcriptions *Typing jobs (speed is 80 WPM) *MS Excel : (Database, Reports and Ad Hocs) *MS Word (Written Reports) *Data Analysis *ResearchActive Listening
Microsoft WordBusiness WritingBusiness AnalysisMicrosoft Excel - $20 hourly
- 4.9/5
- (6 jobs)
I worked in a BPO for more than 7 years. I started as a sales agent, then ventured to customer service. Since I was a constant top agent I was promoted to retention then became a quality analyst. After that I fulfilled my endeavor and became a freelancer. I worked as a Virtual Assistant for 2 years for a CEO of an SEO company in Oregon. I also ventured as a content writer for a website that has listings of caliber senior homes in the US. After that I became a customer service superstar for a medical billing company. I was able to support my studies and got a degree while supporting my family. There is no task that I am not able to learn. I never provide mediocre results but always aim for impeccable numbers. I strive to be the best and works for continuous improvement.Active Listening
Quality of ServiceCustomer SupportRecruitingAccount ManagementWritingLead GenerationTelemarketingData Entry - $15 hourly
- 5.0/5
- (364 jobs)
Hi! 😊 I'm Jelaine, a highly experienced Transcriptionist and Virtual Assistant with a proven track record of 7 years in the industry. I am dedicated to providing top-notch transcription services and comprehensive virtual assistance to help clients achieve their goals. With strong attention to detail and exceptional organizational skills, I am committed to delivering reliable and efficient support. Services Offered: ✅ Transcription Services I specialize in accurate and timely transcription of audio and video content. Whether it's interviews, meetings, podcasts, webinars, or other materials, I possess the skills to transcribe various file formats with meticulous attention to detail. You can trust me to deliver high-quality transcripts that capture the essence of the content. ✅ Subtitling and Closed Captioning I provide professional subtitling and closed captioning services to make audiovisual content more accessible and engaging. Using industry-standard tools, I synchronize written text with visuals, ensuring accurate timing and adherence to formatting guidelines. I strive to create subtitles and captions that enhance the viewer's experience. ✅ Virtual Assistance As a virtual assistant, I offer a range of administrative and organizational support to help streamline your business operations. This includes managing emails, scheduling appointments, handling data entry, conducting research, preparing reports, and coordinating projects. I am skilled at handling multiple tasks efficiently and ensuring a smooth workflow. Transcription and Subtitling Tools: ➡️ oTranscribe, Temi, Otter.ai, Sonix, Descript, SubtitleEdit, Aegisub Proofreading Tools: ➡️ Grammarly, QuillBot Communication Tools: ➡️ Zoom, Microsoft Teams, Google Meet, Skype, Slack, Microsoft Teams, Google Chat, Microsoft Outlook, Gmail Task and Project Management Tools: ➡️ Asana, Trello, Basecamp, Monday.com, Todoist, Microsoft To Do, File and Document Management Tools: ➡️ Dropbox, Google Drive, OneDrive, Box, Google Docs, Microsoft Office 365 Calendar and Appointment Tools: ➡️ Google Calendar, Microsoft Outlook, Calendly Customer Relationship Management (CRM) Systems: ➡️ Kartra Productivity and Collaboration Tools: ➡️ Loom, Filmora, CapCut AI Tools: ➡️ ChatGPT Core Values: Speed ● Accuracy ● Confidentiality ● Honesty ***What makes me a good candidate for your job?*** I'll achieve results within the promised time duration. I am trustworthy, responsible, and committed. If you are seeking a dedicated professional who delivers accurate transcriptions, efficient virtual assistance, and meticulous proofreading, please reach out. I look forward to assisting you in achieving your objectives. Let's do this!Active Listening
ProofreadingData EntryAdministrative SupportPDF ConversionClosed CaptioningGeneral TranscriptionEnglishSubtitles - $9 hourly
- 5.0/5
- (17 jobs)
Hi! Thank you for visiting my profile and showing interest in working with me. My name is Maria, a Jill-of-all-trades with proven experience in content writing and editing. I also have experience in transcription and virtual assistance. When it comes to content writing and editing, I've worked for clients in various industries, including: Health and Wellness: Senex Senior Living iGaming: CasinoOnlineCA, AuCasinosList, etc. Real Estate: MCR Bahamas Digital Marketing: NicheStack, LeadsMarket, DesignRush, Attrock Pets: KOHA Pets Event Management: EventPipe I look forward to speaking with you and, hopefully, working with you. I'm sure our professional relationship will be mutually fulfilling and beneficial!Active Listening
Content ManagementConference Call TranscriptionData EntryData ManagementCustomer Relationship ManagementProofreadingSEO WritingCustomer ServiceEmail SupportContent WritingBusiness TranscriptionAudio TranscriptionGeneral Transcription - $10 hourly
- 4.5/5
- (7 jobs)
I have years of experience as a Customer Service Representative and an Inside Sales Associate, and I bring diverse skills from teaching English as a second language to clients of all ages, from children to professionals. I’ve also led our family’s merchandising business as the head manager and worked as a reservation officer at a local airline in 2011. Throughout my career in customer service, I've honed strong active listening skills and developed the ability to handle frustrated or upset clients with ease. My students often describe me as sunny and cheerful, and my approachable personality helps me connect with even the most reserved clients. In addition to being engaging and lively, I am a driven and ambitious individual with a mature, responsible approach to my work. I take pride in completing tasks efficiently and within deadlines, aiming to avoid overtime by ensuring all work is finished during my shift. I strike the right balance between fun and professionalism.Active Listening
Customer ExperienceInterior DesignESL TeachingCustomer SatisfactionCustomer ServiceCustomer SupportSocial Media WebsiteFashion DesignGardeningEmail CommunicationEnglishOnline Chat SupportEmail Support - $15 hourly
- 5.0/5
- (15 jobs)
What you get from hiring me: Exceptional Communication Native in both English and Tagalog, I have a great grasp and comprehension, not just of the languages but of the cultures as well. I prioritize effective communication, as from experience, this ensures smooth operations that reduce the possibility of inaccuracies. Speed Rapid Reponse (within 22:00-07:00 EST) Quick and enthusiastic to learn new skills specific to your project Agile adaptability to changes Swift result delivery without the compromise on quality and attention to detail Team Player I understand that working as part of a team is essential to the success of the project. I work humbly with coworkers and strive to create a productive and amicable work relationship as part of a group.Active Listening
Photo EditingFilipinoVoice-OverTagalog to English TranslationTranslationCreative WritingBlog WritingWritingUS English DialectVoice ActingFemale - $10 hourly
- 4.9/5
- (76 jobs)
-Medical/Legal/General Transcription (US and AUS-based). -Worked as a Documentation Specialist/Quality Assurance (OASIS) for a US-based Company. -Data Entry -With experience in EMR. -Experienced in data entry and basic bookkeeping (Intuit)Active Listening
Financial AuditQuality AssuranceDocumentationEditorial WritingAustralian English DialectData EntryTypingMicrosoft ExcelTranscription TimestampingLegal TranscriptionMicrosoft WordMedical Transcription - $7 hourly
- 5.0/5
- (23 jobs)
I'm an experienced freelancer that focuses on Data Entry, Virtual Assistance and Customer Service. I'm looking forward knowing you and your challenges so I may be able to assist you getting where you needed to be. Let's get started!Active Listening
Administrative SupportCustomer ServiceGeneral TranscriptionCustomer SupportProduct KnowledgeOrder TrackingData EntryOnline Chat SupportEnglishEmail Support - $15 hourly
- 4.9/5
- (24 jobs)
Hi there! I'm Mandy, and I'm all about making your customers happy. With over 6 years of experience in customer service, I've got the skills to: * Talk to your customers like a friend, not a robot 🤖 * Fix problems fast, so your brand looks good 👍 * Juggle multiple tasks without breaking a sweat 💪 * Always look for ways to make things even better 🚀 Key Skills: * Customer Service * Administrative Solutions * Issue Resolution * Client Relationship Management * Feedback Analysis What I Can Do For You: * Answer questions and solve problems for your customers. * Handle orders from start to finish. * Make sure your customers feel heard and valued. * Find ways to improve your brand's overall customer experience. Why Choose Me: * 6+ Years Experience * Fluent English Verbal and Written * Quick Learner * Proven Track Record * Highly-Adaptive Let's chat about how I can help your business thrive! 👋Active Listening
Ecommerce SupportShopifyCustomer ExperienceCustomer SatisfactionEmail SupportOrder ProcessingOnline Chat SupportCommunication SkillsCustomer ServiceEmail Communication - $10 hourly
- 4.9/5
- (8 jobs)
Hi, my name is Shoban and I am an Account Administrator, Research Specialist and Client Services Support Expert. I provide administrative assistance. I handle client communications via phone, email, and chat. I create data and maintain spreadsheets. Previously, I was a B2B client specialist for AsiaTechPodcast, I provide support to the clients of the business and my main duty was to reach out to hosts and schedule clients for podcast shows. I also assist with troubleshooting the errors that the clients encounter joining the meetings. Prior to this, I was an Amazon Account Manager for an Amazon Seller from Canada. I help with stock control, bookkeeping, quality compliance, purchase orders, and reviewing stock categories. I offer services such as Account Management, Amazon product research wholesale and online arbitrage, Product Shipments, Managing Refunds, and Managing customer communications. Aside from this, I can also do Shopify admin tasks such as order tracking, data entry, customer service, and many more. I am familiar with tools such as Tactical Arbitrage, Keepa, Jungle Scout, Amazon DS Quickview, FBA calculator, Google Sheets, Asana, and Amazon seller central which I use for my daily product research and admin tasks. I am also familiar with CRMs and I am capable of learning new tools as necessary. Before this, I worked as a Quality Assurance Specialist, I evaluate customer service representatives' calls, emails, and chat on a daily basis. I rate an interaction based on certain service level criteria. I also transcribe the calls and proofread the chat and email interactions which were part of my responsibilities. Here I was able to develop my active listening skills and sharpen my eye for details. Formerly a Customer Support Specialist for SAP Concur for 3 years, where I provided assistance to their software users. And prior to this, I served as a Trainer / Technical Support for Comcast for their cable and internet subscribers. With many years of experience, I have proven success and have developed my communication skills. I am a freelancer ready to provide you with efficient, reliable, flexible, and honest support. I can work with minimal supervision, communicate, and give updates on the status of my work output. You can be assured that I will deliver excellent service and meet expectations. Shopify Skills • Website Creation • Administration • Product Description Optimization • Photo Editing / Uploading • Order Tracking • Customer Service • Facebook Ads Management Amazon Skills • FBA Shipments • Amazon Product Research • FBA Profit Analysis • Amazon Seller Central • Online Arbitrage / Wholesale • Inventory Management • Managing Customer Feedback Rating Client Support and Technical Support Skills: • Fluent English Communication • Professional Call/Chat/Email Handling • Customer Account Management • Expense Report Management • Cable, Internet, and Phone Troubleshooting Quality Consultant Skills: • Call Evaluation • Proof Reading • Process Documentation • Escalation Management • Meeting Facilitator/Scheduler Trainer Skills: • Process Onboarding • Classroom Training Facilitation • Employee Data Management • Cross Department Collaboration • Constructive Coaching Tools Handled: • Shopify • Facebook for Business • Amazon Seller Central • Tactical Arbitrage • Amazon FBA • Jungle Scout • Keepa • TWF Buy Box Scope • DS Amazon Quickview • Asana • Microsoft Office • Google Docs • SAP Concur • Salesforce • HMC • Incontact • ServiceNow • SharePoint • Microsoft Office • Google Docs • Paint 3D • CanvaActive Listening
Quality AssuranceAmazon FBATechnical SupportRoot Cause AnalysisGeneral TranscriptionEmail EtiquetteAdministrative SupportData ScrapingCustomer SupportEmail CommunicationProofreadingData EntryOnline Chat Support - $8 hourly
- 4.5/5
- (8 jobs)
Listed below are my roles along with relevant experience: • Virtual Assistance • Sales Closing • Social Media Management • Customer Service • Cold Calling • Canva Designing • Technical Support • Appointment Setting • Shopify E-commerce Virtual Assistance • Team Management • Chat Moderation These were the tools I used in my last campaign: • CRM (Pipedrive, Zendesk, Oracle) • Microsoft Excel, Word, and Sheets • Google Workspace (Slides, Docs, Sheets) • Canva, CapCut, and Shopify • Slack, MS Teams, and Outlook • 3CX, Business VoIP, RingCentral, Softphone.Active Listening
Inbound InquiryCustomer ExperienceTransaction Data EntrySalesCold CallingOutbound SalesCustomer ServiceComputer SkillsData Entry Want to browse more freelancers?
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