Hire the Best Interviewers
in the Philippines

Hi, I'm Mike, a dedicated BPO professional with over 10 years of experience in customer service, lead generation, appointment setting, quality assurance, and sales support. I have extensive experience communicating with business owners, decision-makers, and potential clients across various industries. My background as a Quality Assurance Supervisor has helped me develop strong communication skills, attention to detail, and the ability to consistently deliver high-quality results. My expertise includes: ✔ Cold Calling ✔ Appointment Setting ✔ Lead Generation ✔ B2B & B2C Outreach ✔ CRM Management (Salesforce, HubSpot, Zoho, and similar platforms) ✔ Customer Service & Support ✔ Call Quality Monitoring ✔ Email Outreach ✔ Data Entry & Web Research I pride myself on being reliable, professional, goal-oriented, and committed to helping businesses grow by generating quality leads and building strong client relationships. If you're looking for someone who can represent your business professionally and deliver results, I'd be happy to discuss how I can help. Skills Cold Calling Appointment Setting Lead Generation Telemarketing Customer Service Quality Assurance Sales Development CRM Management Data Entry Email Communication B2B Sales Virtual Assistance Employment History (Sample) Quality Assurance Supervisor Monitored and evaluated agent performance. Provided coaching and feedback to improve call quality. Ensured compliance with company standards and client requirements. Generated performance reports and conducted quality audits. Lead Generation & Appointment Setter Conducted outbound calls to business owners and decision-makers. Qualified leads and scheduled appointments for sales teams. Updated CRM records and maintained accurate lead information. Consistently met daily and weekly outreach targets.

I’ve been with the BPO industry for 6 years. I worked as a Market Research Interviewer for 5 years and a Customer Service Representative for 1 year. I always make sure to give my 100% best in everything that I do. In this industry, I’m known as a responsible, reliable, and trustworthy person. My experience honed my communication skills, handling both outbound and inbound calls. I'm all about giving my best. Within the industry, I've earned a reputation for being responsible, reliable, and trustworthy. My extensive experience has not only sharpened my communication skills but has also equipped me to handle both outbound and inbound calls. I can handle a variety of tasks - cold calling, internet research, emails, customer support, order tracking, lead generation, and phone support. What sets me apart is my eagerness to learn, making me highly trainable and proficient in working independently. I'm excited to contribute my skills and expertise to new opportunities and challenges. Looking forward to connecting with you all! Experienced with these tools: Mojo Dialer Xencall Calltools Outlook Microsoft Teams Webex Skype Excel Word Rent Manager REISift Google

I have been handling calls for 8 years now and I can say that I am used to talking to people and building rapport with them. I am a go-getter, I focus more on the solutions rather than pointing fingers and got stuck in a problem. I make sure that I produce quality calls.

I bring a unique blend of expertise in end-to-end recruitment, workflow automation, and project management, helping businesses streamline processes and achieve optimal efficiency. With years of experience across diverse industries, I specialize in sourcing top talent, managing projects with precision, and leveraging advanced tools to automate repetitive tasks. Core Skills: - LinkedIn Recruiter & Sales Navigator: Proficient in sourcing and engaging with high-quality candidates to fill complex roles. - Project Management with Asana: Skilled in organizing workflows, tracking progress, and ensuring timely project delivery. - Microsoft Excel (VBA): Advanced capabilities in data analysis, creating dashboards, and automating repetitive tasks. - Power Automate & UiPath: Experienced in building automation workflows to optimize operational processes. - Technical Expertise: Proficient in SharePoint Administration, Bullhorn, Monday.com, and JIRA, ensuring seamless collaboration and task management. Why Work With Me? I am passionate about driving efficiency, optimizing workflows, and delivering outstanding results. Whether you need recruitment support, workflow automation, or project management expertise, I am committed to providing tailored solutions that align with your goals. Let’s collaborate to elevate your business operations and achieve measurable success! --------------------------------------------------------------------------------------------------------------- Skills Overview: • Business Development • ADP Workforce • Slack • Indeed Smartsourcing • UiPath StudioX • Power Automate • Recruiting • Process Improvement • US Healthcare • US Home Health • SharePoint Administration • Workflow Optimization • Zoho Recruit • LinkedIn Recruiter • LinkedIn Sales Navigator • Manatal • CEIPAL TalentHire • Bullhorn • Monday.com • RingCentral • Notion • Canva • Wondershare Filmora • Adobe Illustrator • Docusign • WellSky • Axxess • MS Excel VBA • Asana • JIRA • Salesforce • GoHighLevel

I have worked in a BPO company for 6 years as a Market Research Interviewer and inbound calls as a sale representative and customer service. I have been cold calling for four years now and I can say I have greatly improved since I started. I am familiar with Xencall, Mojo, CallTools, Podio, VoipLine, MightyCall and can be easily trained. When working as a cold caller, I make sure that I work efficiently and effectively. I never had an attendance issue with the prior company that I worked with. One thing is for sure, I can work with less supervision and I can work with integrity.

I’m Florabel Gurrea, a detail-oriented and results-driven professional with a background in Psychology and over 4 years of experience providing recruiting, business support, and virtual assistance to clients across different industries. My expertise includes: Recruitment & Talent Sourcing – Resume screening, candidate sourcing (LinkedIn, job boards, referrals), initial interviews, and full-cycle coordination. Business Support – Document review, research, client communication (emails, calls, scheduling), and application assistance for financial programs. Instructional Design & Training – Redesigning training content, creating engaging learning modules, and developing interactive assessments. Virtual Assistance – Calendar management, reporting, task coordination, and ad hoc admin support. Fraud Review & Verification – Skilled in validating client data, performing fraud reviews, and handling compliance-related documentation. I’ve worked with companies like Lendistry (a U.S.-based financial institution), Outsource Access (as a General VA and Instructional Design team member), and currently serve as a Professional Recruiter with Veteran Alliance Bank and Tenth Mountain. I’m passionate about helping clients streamline processes, improve efficiency, and deliver excellent customer and candidate experiences. Whether you need a recruiter, a business support specialist, or a reliable VA, I bring adaptability, strong communication skills, and a service-oriented mindset to every project. Let’s work together to bring value to your business.