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  • $15 hourly

    • 5.0/5
    • (12 jobs)
    I have been in the customer service and fraud investigation industry for more than 9 years. So I believe that I could definitely help a business grow as I am really into helping customers and I take pride in my strong investigation skills. I always make sure to give the extra mile in every task or job that I do. Supporting via phone, chat, and email is not an issue for me. Account Security Investigation is one of my strong skills too. As a fraud analyst, I can create stories through the shreds of evidence that I have gathered from the net. I also have an opportunity to lead a team of 12 agents in my first job in an online sports betting/casino account. I am punctual and professional when doing business with my clients. Most of all, I am open to feedback as I believe that in order for me to grow, I need to listen about my flaws so I can avoid them, fix it and be better in the future. If you have the tools and access, I have a strong investigation skill, to conduct a fraudulent investigation for your clientele. If you are interested, just leave a message so we can start talking about doing business together. I am looking forward to our future collaboration.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Content Moderation
    Project Risk Management
    Customer Service
    Fraud Detection
    Online Chat Support
  • $20 hourly

    • 4.8/5
    • (14 jobs)
    KYC/AML/Enhanced Due Diligence/Fraud/Sanctions/CTF/Compliance/Risk Thank you for taking the time to read through my profile. I'm Charity, self-motivated, detail-oriented, and constantly looking for new ideas. I am looking to launch a freelancing career with eight years of corporate experience in jobs such as Customer Service Associate, Analyst, and Account Servicing and 3 years of freelancing for start-ups and fintechs. I possess a diverse range of skills and expertise encompassing various areas such as customer support (via email, chat, and phone), account monitoring, payment processing, review of loan documents, credit risk assessment, KYC (Know Your Customer), AML (Anti-Money Laundering), enhanced due diligence, fraud detection, training, data entry, administrative assistance, virtual assistance, providing personalized customer service to high net worth individuals, generating reports, and more. In summary, I am versatile and capable of multiple roles and responsibilities. I am an expert in email management, account administration, customer service via chat and phone, research, data input, professional report writing, process workflow and document development, process mapping, and other areas. I was able to attend several trainings as a result of my work experience in the corporate world, including Lean Six Sigma Yellow Belt training, essentials of team dynamics, risk management, Business English speaking and many more. I always put my clients at the heart of everything I do and go beyond and above for them. I gauge my own success solely based on the success of my clients. Let's chat and talk about your goals and ambitions. I would love to hear it and let me help you get there My skills are as follows: - Time Management - Attention to Details - Creating Standard Operating Procedures - Outstanding Customer Service - Familiar with Microsoft Office Suite - Familiar with Zoom and Skype - Basic knowledge of Canva - Team Player - Web Research - Familiar with Lexis Nexis Bridger and Refinitiv World check - Problem Solver - Decision Making - Quick Learner - Resourceful - Result Interpretation - Process Improvement - Flexible - Managing Teams - Good Communication - Zendesk ticket Handling - Microsoft office - Google Suite - Slack -Mailchimp For AML/Fraud/KYC and EDD tools, I am very much familiar with the following tools: -Lexis Nexis Bridger -Refinitiv's Worldcheck -Accuity, Orbis & Sayari -Factiva -RDC -Comply Advantage -Sardine -Sift -Persona -Sentilink -Sardine -Plaid -Sumsub The rate is negotiable depending on Business needs. Looking forward to hearing from you soon
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Operations Management Software
    Communications
    Customer Support
    Forum Posting
    Fraud Detection
    Know Your Customer
    Process Improvement
    Microsoft Word
    Due Diligence
    Administrative Support
    Anti-Money Laundering
    Data Entry
    Presentation Design
    Zendesk
    Phone Support
  • $25 hourly

    • 5.0/5
    • (47 jobs)
    Qualifications & Certifications 🎒 CAMS - Certified Anti-Money Laundering Specialist 🎒 ACMA - Associate Chartered Management Accountant 🎒 CGMA - Chartered Global Management Accountant Navigating the regulatory landscape can be challenging for businesses, especially within finance and cryptocurrency, where regulations are constantly evolving. The consequences of non-compliance in AML, CFT, KYC, and other regulatory areas can be severe, including heavy fines, reputational damage, and legal risks. I provide expert AML, CFT, KYC, and Regulatory Compliance Consulting Services, tailored to ensure your business not only meets regulatory standards but also upholds industry best practices. With over 5 years of experience developing and implementing compliance programs across sectors such as banking, finance, and cryptocurrency, I bring both strategic insight and practical solutions. What I Offer ✔️ In-depth risk assessments and compliance strategy planning ✔️ Custom AML/CFT/KYC policy development aligned with your industry ✔️ Comprehensive compliance monitoring and auditing ✔️ Guidance on navigating regulatory changes, reducing risk, and maintaining compliance seamlessly With my guidance, your business will have the expertise needed to confidently manage regulatory obligations and mitigate compliance risks. Areas of Expertise: ✅ Design and Implementation of AML, CFT, and KYC Policies and Procedures ✅ Risk Assessment and Management for AML/CFT Compliance ✅ Transaction Monitoring and Suspicious Activity Reporting (SAR) Analysis ✅ Regulatory Compliance Assessments and Audits ✅ Know Your Customer (KYC) and Customer Due Diligence (CDD) Processes ✅ Anti-Bribery and Corruption Compliance ✅ Sanctions Screening and Compliance ✅ Anti-Money Laundering (AML) Training and Education ✅ Compliance Program Management and Monitoring ✅ Regulatory Reporting and Filing Requirements ✅ Compliance with Anti-Fraud and Anti-Terrorist Financing Regulations ✅ Compliance with Data Privacy and Security Laws and Regulations ✅ Management of Regulatory Examinations and Enforcements ✅ Design and Implementation of Compliance Technology Solutions ✅ Compliance Consulting for Cryptocurrency and Blockchain-Based Businesses. ✅ Fraud Investigations and Analysis ✅ Scam and Spam Investigations ✅ Fraud Analyst and Management ✅ AML Ops and Trust & Safety ✅ Chargeback Analyst and Investigator ✅ Credit Card Fraud Investigations ✅ Disputes Resolution ✅ Customer Identity Specialists Industries: 🏦 Startups 🏦 Financial Institutions 🏦 Money Services Businesses (MSBs) 🏦 E-commerce 🏦 Crypto Exchange 🏦 Blockchain 🏦 Fintech / Digital Banking 🏦 Investment Managers / Investment Management Firm 🏦 Brokerage Firms Territorial experience: 🌎European Union (EU) 🌎United States of America (USA) 🌎United Kingdom (UK) 🌎Canada 🌎Kingdom of Saudi Arabia (KSA) 🌎United Arab Emirates (UAE) 🌎Africa 🌎Asia I have helped businesses apply for licenses with different regulators, including but not limited to: United Kingdom: The Financial Conduct Authority (FCA) United States: The Financial Crimes Enforcement Network (FinCEN) Canada: The Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) Europe: Various competent authorities established under the Fifth Anti-Money Laundering Directive (AMLD5) United Arab Emirates: The Dubai Financial Services Authority (DFSA) Saudi Arabia: The Saudi Arabian Monetary Authority (SAMA) Qatar: The Qatar Financial Information Unit (QFIU) Softwares used and experienced with: Zendesk, Nice Actimize DFO, Office 365, Google Suite, Sumsub, Persona, Jumio, Shufti Pro, Sift, Sentilink, Stripe, QuickBooks, Xero, Asana, Harvest, Miro, Figma, Slack, Trello and much more My qualifications and experience make me suitable for following positions in addition to above.... Compliance Officer, MLRO, AML Officer, Fraud Analyst, Fraud Investigation, Fraud Management, AML Ops, Trust & Safety, Chargeback Analyst, Chargeback Investigator, Credit Card Fraud, Disputes, Internal Audit, SOX Compliance, AML Compliance
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    GDPR
    Risk Assessment
    Legal Agreement
    Governance, Risk & Compliance Software
    Compliance Consultation
    Compliance Plan
    Compliance
    Policy Writing
    Governance, Risk Management & Compliance
    Legal Writing
    Anti-Money Laundering
    Know Your Customer
    Cryptocurrency
    Fraud Detection
    Regulatory Compliance
  • $60 hourly

    • 4.9/5
    • (130 jobs)
    I am a professional Chargeback, Card dispute and Payment Processing specialist with experience of 15+ years in Cards & Payments domain. I have gained in-depth knowledge in PAYPAL, STRIPE, SHOPIFY, BRAINTREE, AMAZON, VISA, MASTERCARD, AMEX etc. dispute resolution including chargeback, re-presentments and arbitrations. 𝗜 𝗮𝗺 𝗮𝗹𝘀𝗼 𝘁𝗵𝗲 𝗸𝗲𝘆 𝗽𝗲𝗿𝘀𝗼𝗻 𝗯𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗮𝗽𝗽 "𝗖𝗵𝗮𝗿𝗴𝗲𝗯𝗮𝗰𝗸 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁". Having taken several CERTIFIED chargeback trainings, I'm confident that I can help you prepare a WINNING Chargeback/Rebuttal letters. Besides, I can also investigate reasons behind your increased card disputes, chargebacks, FRAUDS and help to reduce them permanently. I have expertly used following systems: # Visa Online/Mastercom/SMTM/CDRS # Multiple Payment Gateways (you name it) #POS & Merchant Management systems # Fraud Management System (FMS) # Account Receivables/Payables #CRM: JIRA, FreshDesk, Chargebee, Intercom, Gorgia, etc. I am hard working(meet deadlines), Trustworthy, Value Time, pay attention to detail and most honest with my clients. I look forward hearing from you. Thank You :)
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Process Improvement
    Shopify
    Customer Service
    Alternative Dispute Resolution
    Payment Plugin
    Fraud Detection
    Legal Writing
    Stripe
    Project Risk Management
    Fraud Mitigation
    Customer Support
    Payment Processing
  • $25 hourly

    • 5.0/5
    • (20 jobs)
    Chargeback Specialist - Expert with both VISA/MasterCard rules when it comes to chargebacks. Fraud Specialist - Expert in performing investigation on anything fraud related. Experienced in responding to Disputes/Chargebacks via Stripe, Shopify, Paypal, and other payment portals Experienced in handling emails for drop-shipping businesses with order fulfillment and chargeback/dispute handling I'm also able to perform tasks very well using Excel, google sheets, etc which is convenient when performing Data Entry tasks. Prior to handling chargebacks, I was a customer support representative and very comfortable in communicating with customers.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Data Analysis
    Phone Support
    Alternative Dispute Resolution
    Fraud Detection
    Social Media Management
    English
    Fraud Mitigation
    Email Support
    Dropshipping
  • $20 hourly

    • 4.3/5
    • (43 jobs)
    Hey there! I'm Cristy Bautista, a seasoned freelance professional with over a decade of experience in the dynamic realms of marketing and operations. 🌐 🎯 Strategic Visionary: I excel at crafting and implementing result-driven strategies that propel brands to new heights. Whether it's devising impactful email marketing campaigns, mastering the art of social media, or optimizing web content with basic SEO principles, I've got the playbook for success. 💼 CRM Expert: Proficient in handling CRM platforms like Salesforce, HubSpot CRM, and Pipedrive, I seamlessly manage customer relationships, ensuring personalized and effective interactions at every touchpoint. 📊 Operations Management & Numbers Maven: From Trello and Asana to Jira, Monday.com, ClickUp, AirTable, and Notion, I navigate project management tools like a pro, ensuring smooth collaboration, on-time delivery, and bringing a keen eye for detail and financial acumen to the table. 🎨 Creative Pro: Armed with skills in Canva, Photoshop, and Capcut, I bring ideas to life with visually stunning creatives that captivate audiences and elevate brand presence. 📧 Email Marketing Expert: I've mastered the art of email marketing using platforms such as HubSpot, Revinate, Mailchimp, Convertkit, and Active Campaign, creating engaging campaigns that resonate with the audience. 🌐 Web Content Maven: Navigating the digital landscape is second nature to me. I build and optimize websites using WordPress, Elementor, and Gutenberg, ensuring a seamless online presence. 📱 Social Media & Scheduler Pro: From strategizing impactful social media campaigns on platforms like Facebook, Instagram, Youtube, Tiktok, Lemon8, and Pinterest to managing content schedules effortlessly with tools like HootSuite, Planoly, Later.com, and Meta, I ensure timely and consistent brand communication. 🤖 AI Enthusiast: Leveraging the power of AI tools like ChatGPT and others, I infuse innovation into marketing strategies, creating unique and personalized customer experiences. Ready to embark on a journey of innovation and success? Let's connect and explore how my diverse skill set can elevate your projects and drive tangible results.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Email Marketing
    Social Media Audit
    Social Media Audience Research
    Content Strategy
    Brand Strategy
    Project Management
    Marketing
    Fraud Detection
    Google Workspace
    Data Entry
    Canva
    WordPress
    Administrative Support
    Microsoft Office
    Social Media Management
  • $26 hourly

    • 4.9/5
    • (28 jobs)
    I am a seasoned business process outsourcing (BPO) expert specializing in service delivery. For 3 years, I worked with a J.D. Power Certified and a leader in domain registration, Network Solutions, LLC. After leaving the technology industry, I was invited and eventually joined J.P. Morgan Chase & Co., the #1 Fortune 500 in Commercial Banks category. For four years, I handled challenging posts -- from Debit Card Claims Analyst to an Escalations' Analyst. I left the company as a Team Leader. I take pride of my experiences, expertise, wide-range of skill set, and outstanding work ethics. These set me apart from the rest of the independent contractors. Below is a list of services that I can do in detail: Financial Risk Analysis and Management Supervisory/Managerial Tasks Coaching/Motivating/Guiding Identifying Areas For Improvement (AFIs) Account Management (Zillow, Trulia, Realtor.com, etc.) Social Media Management (Facebook, LinkedIn, Google +, Twitter, Youtube, Pinterest, etc.) Lead-farming (website and social media plaforms) Newsletter Design and Management (Mailchimp) Customer Service Technical Support Inbound/Outbound Calls Taking Escalated Calls Doing Warm and Cold Calls Telemarketing Converting Lead into a Sale Up-selling/Sales Order Taker Domain Name Registration/Migration Web Hosting Set-up/Migration File Transfer Protocol (FTP) Secure Socket Layer (SSL) Installation Website Creation/Modification Web Research Data Mining General Office Tasks Document Creation Document/Data Management PDF to DOC Conversion DOC to PDF Conversion E-mail Management Live Chat Support Back-end Process/Support Transcribing Audios and Videos Writing Blogs Writing Business Proposal Writing Grant Proposal Radio Hosting Radio Teaser Creation
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Social Media Marketing
    Project Risk Management
    Fraud Detection
    Administrative Support
    Internet Marketing
    Zendesk
    Customer Service
    Fraud Mitigation
  • $10 hourly

    • 5.0/5
    • (1 job)
    As a Subject Matter Expert in Fraud Investigation - I have an extensive knowledge about fraud detection in different manner which is a product of me being keen to details that I was able to acquire through the years of experiences in the Fin-Tech Industry. I previously manage a team of Fraud Investigator for 4 years which helped my previous company to secure the account of our clients and eventually led to the success of our organization.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Fraud Detection
    Expert
    Bookkeeping
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    12 years experience in the Fraud environment covering KYC, login analysis, payments., trade monitoring, data analysis, rule creation, and loss prevention.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Customer Service
    Fraud Mitigation
    Risk Assessment
    Fraud Detection
    Data Entry
    Data Analysis
    Project Risk Management
    Data Mining
    Compliance
  • $20 hourly

    • 4.3/5
    • (17 jobs)
    Arnold is objective, independent, accountable, and places the highest degree of integrity in his work. He carefully plans, diligently executes, clearly reports, and follows up on outputs and outcomes in a comprehensive manner. Moreover, he exercises due diligence, due professional care, and competence. Furthermore, formal on-site work experiences, duties, and responsibilities with documentation (certificates of employment) are, to wit: 1) Currently serving as the Internal Auditor II under the Internal Audit Service, Operations Audit Division, at a PH government agency in the agriculture sector. My duties are responsibilities are to ensure that activities, projects, programs, and departments are operating effectively, efficiently, ethically, and economically and are in conformance with the laws and its implementing rules and regulations, mandates, systems and processes, code of conduct, accountability measures, and contractual obligations. Moreover, to evaluate the adequacy of management control and operations performance. A comprehensive audit report is then submitted to the Department Secretary for approval and corrective/appropriate actions. 2) Three (3) years of experience working as a compliance analyst for a digital company with expertise in Optizmo and Lashback. I was tasked to ensure that affiliates are compliant with CAN-SPAM and GDPR rules and regulations. Further, to ensure that the email contents (subject, from, domain, hero creative, opt-out) are duly approved by advertisers. Non-compliance will result in financial penalties. 3) Experience as an internal auditor for a retail company for 3 years implementing an ERP system, SAP Business One. I have made sure that the company was operating effectively and efficiently. Proven expertise in inventory, sales, cash handling, and accounting. Also, I have conducted a compliance review of the policies, procedures, and statutory requirements of the outlets based on applicable laws and its rules and regulations. Beneath those formal job experiences here in the Philippines, Arnold has also conducted remote work for international clients both on Upwork and Onlinejobs.ph. He has gained experience in lead generation, data entry and analysis, web research, inventory, audit and data analysis, audits and investigations, NZ AML/CFT Act of 2009, vendor operations, and organizing compliance standards. Arnold practices continuing professional development. He attended trainings, seminars, and workshops involving financial analysis, information technology, strategic and operations planning, ISO 9001, the risks and challenges of auditing, advanced technical report and policy writing, internal control, and internal auditing. He has expertise in utilizing the following software: Microsoft 365/Google Suite; SAP; Quickbase (CRM); Lashback (compliance); Optizmo (compliance); Hitpath (tracking); Salesforce; and Asana. He is a Certified Internal Control Auditor and bachelor's of science degree holder in Business Administration major in Internal Auditing. He has scored C2 (advanced/mastery) in the English Level Test based on TestGorilla, and his DISC style is Assessor - Ic based on Tony Robbins.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Operational Planning
    Quality Control
    Quality Audit
    Process Improvement
    Fraud Detection
    Fraud Mitigation
    Internal Auditing
    Project Management
    Inventory Management
    Risk Assessment
    Compliance
    Risk Analysis
    Financial Audit
    Internal Control
  • $11 hourly

    • 4.4/5
    • (51 jobs)
    I am a competent virtual assistant who enjoys supporting business owners as they manage their personal lives. I have assisted countless business owners in growing their operations so they could rest easy knowing they selected the best virtual assistant.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Amazon Listing Optimization
    Account Reconciliation
    Virtual Assistance
    Customer Support
    Bookkeeping
    Staff Recruitment & Management
    Invoice
    WooCommerce
    Fraud Mitigation
    Shopify
    Human Resource Management
    Search Engine Optimization
    Canva
    WordPress
    Social Media Content Creation
  • $90 hourly

    • 5.0/5
    • (40 jobs)
    As a Certified Public Accountant, I offer a track record of achievements in adopting strong financial controls, driving continuous improvements, optimizing financial results, and ensuring compliance with all applicable industry regulations. I believe my track record as a CPA makes me well equipped to handle the responsibilities your firm expects of me as an Accountant. I am proficient in accounting software, including, but not limited to, MS Excel, Word, PowerPoint, and various other tax and accounting software. I provide expert oversight of the general ledger, reporting, analysis, budgeting, and forecasting for the company. My expertise focuses on exceptional Analytical and Communication Skills. My empathic nature allows me to quickly and effectively address different client issues. My willingness to learn, adapt, and pay attention to detail has helped my previous employers reach their company goals. My pleasant personality has fostered strong connections with supervisors, peers, and clients.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Asset Management
    Fraud Detection
    Sales Tax
    Financial Statement
    CPA
    Bookkeeping
    Accounting Software
    Financial Accounting
    Payroll Accounting
    Accounts Receivable
    GAAP
    Account Reconciliation
    Tax Preparation
    Accounts Payable
  • $15 hourly

    • 4.9/5
    • (10 jobs)
    Are you facing issues with PayPal transactions, disputes, account limitations, and chargebacks? Look no further, I'm here to help! 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: 🔹𝗣𝗮𝘆𝗣𝗮𝗹 𝗗𝗶𝘀𝗽𝘂𝘁𝗲 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻: I'll guide you through the PayPal dispute resolution process, providing expert advice on communication and evidence presentation to achieve fair and favorable outcomes. 🔹𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗟𝗶𝗺𝗶𝘁𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻: If your PayPal account has been restricted, I'll assist with the appeal process, helping you provide the necessary information and communicate effectively with PayPal to have the limitation lifted. 🔹𝗖𝗵𝗮𝗿𝗴𝗲𝗯𝗮𝗰𝗸 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴: I'll help you navigate chargebacks, offering strategies to gather evidence and make informed decisions on disputing or accepting chargebacks. 🔹𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴: I'll provide valuable education on PayPal best practices, policy understanding, security measures, and compliance to help you make the most of your PayPal account. 🔹𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗥𝗲𝗰𝗼𝗿𝗱-𝗞𝗲𝗲𝗽𝗶𝗻𝗴:I'll assist in maintaining organized records of transactions, communications, and other pertinent information for your PayPal-related matters. 🔹𝗟𝗲𝗴𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲:In complex cases involving legal aspects, I can collaborate with legal professionals to ensure the best possible resolution. 🔹𝗦𝘁𝗮𝘆𝗶𝗻𝗴 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱: I stay up-to-date with the latest PayPal policies and procedures to keep you informed about changes and ensure your compliance. If you're experiencing PayPal-related challenges, I'm here to provide expert guidance and support. Let's work together to resolve your PayPal issues efficiently and effectively. 𝑪𝒐𝒏𝒕𝒂𝒄𝒕 𝒎𝒆 𝒕𝒐𝒅𝒂𝒚! 🌟
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Cryptocurrency
    Fraud Mitigation
    Fraud Detection
    Alternative Dispute Resolution
    Email Communication
    Customer Support
    Virtual Assistance
    Notice of Appeal
    Debt Collection
    Stripe
    PayPal Development
    PayPal
    Phone Support
    Online Chat Support
    Email Support
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    I’ve been working for Fraud and Risk Management for 8 years. I’m responsible for more involved research and analysis of account activity to assess levels of risk and fraud.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Risk Management
    Fraud Mitigation
    Customer Service
    Product Knowledge
    Email Communication
    Fraud Detection
    Customer Support
    Communication Etiquette
    Time Management
    Data Entry
    Zendesk
    Email Support
  • $300 hourly

    • 5.0/5
    • (6 jobs)
    Certified Fraud Examiner expert in fraud detection, mitigation, loss quantification and divorce valuation. I am an expert in fraud investigations and expert witness in questioned documents as well as cryptocurrency. FBI Agent (retired) with over 30 years experience.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Legal Research
    Candidate Interview Consulting
    Law Enforcement Software
    Fraud Mitigation
    Fraud Detection
    Crime
  • $150 hourly

    • 5.0/5
    • (47 jobs)
    Hello! I help funded startups, midsize, and fortune 500 companies in the healthcare, technology, and government contracting industries. I do this by implementing cybersecurity frameworks that address compliance and protect data, thereby enhancing your marketability and trustworthiness. My expertise includes 20 years of experience, knowledge from real world experience, and industry certifications (i.e. CISSP, CISM, ISO 27001.) My clients have included healthcare EHR, telemedicine, mobile, medical device, and behavioral health organizations. Other clients have been within the fintech, retail, and non-profit industries. These dynamic ecosystems have equipped me with the ability to provide tailored solutions for your unique needs. Compliance Expertise: HIPAA: I am a healthcare information security and privacy practitioner. I have successfully guided several healthcare organizations in effectively handling sensitive patient data. Notably, I orchestrated a full-scale HIPAA compliance overhaul for a 500+ employee healthcare Non-Profit, mitigating potential risks and ensuring continuous adherence to standards. SOC 2: I have been instrumental in developing and executing successful SOC 2 compliance strategies for SaaS, technology, and healthcare companies. My comprehensive understanding of the Trust Service Criteria has allowed SaaS providers obtain favorable SOC 2 Type II reports. ISO 27001: Specializing in risk management, I led the ISO 27001 certification process for multiple organizations. My systematic approach to implementing the ISMS framework has ensured ongoing conformity to this international standard, reducing information security risks and promoting a security-aware organizational culture. CMMC: With a thorough grasp of the Cybersecurity Maturity Model Certification (CMMC), I have assisted defense contractors in preparation to maintain their contracts by helping them achieve and maintain the required CMMC levels. I spearheaded a project to bring a mid-sized defense contractor up to CMMC Level 2, a significant undertaking that involved both technical and policy modifications. PCI-DSS: I conducted PCI assessments and collaborated with IT Teams for technology companies and payment gateway service providers to ensure a PCI Compliance environment. Additional services included writing policies, conducting risk assessments, managed penetration tests, collect AOCs from vendors, and filled out SAQ forms annually. Certifications: CISSP, CISM, ISO 27001 LEAD IMPLEMENTER, GCIA, ECSA, CEHv7 My Services: - vCISO Management - Policies & Procedures Development - Privacy Management - Compliance Implementation - Security Assessments - Risk Assessments - Third-party Security Questionnaires - SSP Development - Cybersecurity Strategy Testimonials: Imagined Cloud | CEO: "Larry exceeded our expectations with their comprehensive SOC 2 services. They not only helped us navigate complex compliance requirements but also provided valuable insights that improved our overall security posture. Highly recommended!" Johnson & Johnson | MedTech Product Security Manager: "Larry was instrumental in guiding our medical device company through our HIPAA assessments with his digital health expertise, significantly easing our compliance process. I highly recommend him for his cybersecurity expertise in the medical device sector." Keywords: cybersecurity expert, compliance, HIPAA, NIST, SOC 2, ISO 27001, CMMC, ISO 27001, policies and procedures , vCISO, risk assessment, compliance software, security assessments, healthcare
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Medical Device
    NIST Cybersecurity Framework
    Cybersecurity Management
    Health & Fitness
    Healthcare Software
    Compliance
    Healthcare
    Telemedicine
    Healthcare IT
    SOC 2
    ISO 27001
    Governance, Risk Management & Compliance
    HIPAA
    IT Compliance Audit
    Security Policies & Procedures Documentation
  • $18 hourly

    • 5.0/5
    • (11 jobs)
    I worked with top financial institutions as risk management analyst. My roles include recovering financial losses due to fraud and fraud investigation. I also have experience doing customer service and email support jobs for savings account and internet banking. My other skills are music production and arrangement. I have been producing tracks for 7 years. I have skills in FL studio.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Email Communication
    Risk Analysis
    Customer Experience
    Project Risk Management
    Fraud Mitigation
    Fraud Detection
    Risk Assessment
    Cybersecurity Management
    Customer Service
  • $180 hourly

    • 5.0/5
    • (80 jobs)
    I utilize my 35 years as a Revenue Agent with the Internal Revenue Service to provide expertise tax resolution. Tax Resolution is the process of working with the IRS to find a solution to your tax problems. I am able to provide Tax Resolution in the following areas: Audit Representation (Field Audit, Office Audit, Correspondence Audit) Transcript Protest Non-Collectible Debt Tax Penalties Unfiled Returns Paying Back Taxes Compromising With The IRS Payroll Tax Recovery Tax Liens Wage Garnishment Help Professional Licenses: Certified Public Accountant – # 2331 Issued 1991 – Active – Rhode Island Certified Financial Planner – # 101325 Issued 2005 – Inactive Series 7 – General Securities Representative – Issued 2000 – Inactive Series 65 – Uniform Investment Advisor – Issued 1999 – Inactive Insurance Producer License – Issued 1999 – Inactive
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Tax Theory
    IRS Income Tax Audits
    Fraud Detection
    IRS Resolution
    Tax Law Compliance
    Fraud Mitigation
    Tax Return
    Tax Preparation
    Tax Accounting
  • $90 hourly

    • 5.0/5
    • (47 jobs)
    Ex-Big 4 senior consultant with 10+ years of experience in assisting clients in cybersecurity, IT compliance, AI security management and security risk assessment projects. ❗You have lost contracts because you were not certified? ❗Your clients pressure you to provide them with an information security certification (PCI-DSS, SOC 2, ISO 27001, HIPAA, FedRAMP, CMMC, ISO 42001) ? ❗You don't know what to answer to the security assessment questionnaire you recently received from your biggest client & it's taking too much time ? ❗You don't have time and resources to be consumed by compliance efforts and endless meetings? ❗You are struggling to understand the certification process, the related cost, and the timelines? ❗You just purchased a compliance tool (Drata, Vanta, Thoropass/HeyLaika, Sprinto, OneTrust/Tugboat, SecureFrame, Strike Graph, Audit Board, TrustCloud) but don't know the next step or don't have time for it? Services provided: 📝 Policies & Procedure writing & review 📝 Security gap analysis (based on frameworks on your choice, ISO 27001, NIST, SOC 2, etc.) 📝 IT and Compliance Audits 📝 Performing Risk Assessments, risk treatments, and establishing actions plans & roadmaps. 📝 Evaluation of the existing IT security state of maturity against established standards & regulatory requirements. 📝 Organization-wide security strategy 📝 Support in Governance, Risk & Compliance (GRC) projects 📝 Cloud security governance, management and strategy 📝 Security Operations 📝 DPO service: I can provide you with assistance with regards to GDPR/CCPA compliance, policy writing/reviewing, GDPR gap assessment analysis, and accompanying you in your GDPR compliance journey and Data Privacy requirements. 📝 CISO service: I can provide you with assistance and support in defining your security strategy, putting in place action plans and following up implementation over the long run. 💥WHY ME AND NOT ANOTHER FREELANCER?💥 ✅ Big 4 consultant expertise. End-to-end managed security services. ✅ All work is completed by myself, with constant communication with you and taking into account your every remark & need. ✅ Excellent Client Reviews: I focus on providing you with VALUE and earning your TRUST. ✅ Over-Delivering: I focus on GIVING you more than what I expect to RECEIVE. I am happy when my client's expectations are exceeded. ✅ Responsiveness: All lines of communications are open, and I can be reached very easily. ✅ Kindness & Ethics: As security and compliance professional, we hold ourselves to high ethical values, treating everyone with respect, understanding and genuinely IMPROVING my client's situation. Let's get in touch. (The hourly rate shown is indicative only, as I adapt depending on the project and client's budget) Security questionnaire and vendor assessment tools: CyberGRX, Panorays, KY3P (S&P, PWC), RSM, CyberVadis, SIG, CAIQ, VAS, HECVAT, OneTrust, Graphite Connect, Centrl, Whistic, Compliance management tools: Drata, Vanta, Onetrust Compliance Automatization - Tugboat Logic, Sprinto, SecureFrame, Thoropass (HeyLaika), Trust Cloud, Strike Graph, Audit Board, ISMS.online, Instant27001.com Security/Compliance frameworks: ISO 27001, SOC 2, FedRAMP, NIST 800-53, NIST 800-171, NIST CSF, TISAX, HIPAA, HITRUST CSF, GDPR, NERC, ISO 27017, ISO 27018, CMMC, CMMI, TX-RAMP, StateRAMP, AZ-RAMP, NY DFS 23 / NYCRR Part 500, PCI-DSS, FFIEC, C5, ENISA, Center of Information Security (CIS), IRAP, ISO 42001
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Certified Information Systems Security Professional
    Information Security Audit
    Cloud Security
    Governance, Risk & Compliance Software
    Security Management
    Data Privacy
    SOC 2 Report
    GDPR
    IT Compliance Audit
    Risk Assessment
    ISO 27001
    Information Security
    Security Policies & Procedures Documentation
    Vulnerability Assessment
    Information Security Consultation
  • $250 hourly

    • 5.0/5
    • (33 jobs)
    As a Top Rated vCISO with a 100% job success rate, rest assured that I execute at a high level of expertise, integrity, and professionalism. I am the President & Founder of Aspire Cyber, a full-service consulting firm that rapidly delivers privacy and cybersecurity compliance solutions to help small and medium-sized businesses satisfy their legal, regulatory, and contractual requirements. Aspire Cyber was founded on the core belief that every business should have access to world-class cybersecurity talent, regardless of budget or security needs. I have over 20 years ​of experience managing information security projects and implementing strategic cybersecurity controls for the United States Army, Bank of America, and numerous Fortune 100 companies. We offer entirely “Done For You” solutions that help your business rapidly achieve compliance while we manage everything. Don’t waste 6-18 months trying to figure this out yourself. Regulatory and industry cybersecurity frameworks have hundreds of different controls you must comply with and require knowledge of IT, Cybersecurity, HR, Legal, and more. Aspire Cyber is a leading provider of comprehensive cybersecurity compliance solutions. Our team of experts has a proven track record of implementing NIST SP 800-171 practices to help defense contractors achieve Cybersecurity Maturity Model Certification (CMMC). We make it easy for your business to prove it's a safe choice for handling Federal Contract Information (FCI) and Controlled Unclassified Information (CUI). Schedule a free call with me to learn how our team of dedicated cybersecurity experts can help save you months of time and, in many cases, five or even six figures in excessive spending trying to become compliant without expert guidance. ★High Profile Clients ✔ I worked for the United States Army, Lockheed Martin, Bank of America, Hewlett-Packard Enterprise, and many others. Aspire Cyber specializes in the following areas: ★ Risk Assessment and Auditing - We have conducted over 200 Information Security, Business Continuity, and Cloud assessments. -Compliance (NIST, PCI, HIPAA, ISO 27001, GDPR, CCPA, COPPA, FedRAMP) - Cybersecurity Advisor -Cloud Secure Design -Data Privacy Officer (DPO) -Cloud Security -Policy Writing -Penetration Testing -Application Security -Incident Response -Vulnerability Management -Third-Party Risk Management -Security Awareness Training ★ I hold the following degrees and certifications: ✅ Certified CMMC Assessor (CCA) ✅ Certified CMMC Professional (CCP) ✅ CMMC Provisional Instructor ✅ Certified Information Systems Security Professional (CISSP) ✅ Certified Cloud Security Professional (CCSP) ✅ Certified Information Security Manager (CISM) ✅ Certified Risk and Information Systems Control (CRISC) ✅ CMMC Registered Practitioner ✅ CompTIA Security+ ✅ CompTIA A+ ✅ Master of Business Administration (MBA) ✅ Graduate Certificate Cybersecurity Technology WHY CHOOSE ASPIRE CYBER? -Professionalism: We treat all clients respectfully and adhere to the highest ethical standards. -Fast: We always aim to deliver your project ahead of schedule. -Expertise: We have vast experience across various cybersecurity and compliance areas. -Responsiveness: Constant and effective communication is the key to a successful engagement. 🙋🏼‍♂️Our team is eager to partner with your organization to deliver cybersecurity compliance solutions rapidly. Contact Aspire Cyber today to learn how we can fulfill your cybersecurity needs.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Cloud Security Framework
    NIST SP 800-53
    Policy Writing
    Information Security Governance
    FedRAMP
    Information Security Awareness
    Risk Assessment
    NIST Cybersecurity Framework
    Business Continuity Plan
    Information Security Audit
    Information Security
    Incident Response Plan
    Security Testing
    Vulnerability Assessment
  • $20 hourly

    • 5.0/5
    • (44 jobs)
    As a client, you deserve the best possible result. I am an independent translator that likes to deliver excellent English-Spanish, Spanish-English, and German-Spanish translations to my clients in the shortest time possible. During the translation process, I like to ask and answer questions the client or myself could have to deliver the best project a client could expect. I work occasionally for a civil engineering company, helping them to translate CVs, contracts, and communications with clients. I recently finished my studies in the Sprach & Goethe Institut, expecting to become soon a Spanish-German translator. Also, I worked as a customer service/technical support representative for 9 months. (Lorex & Stand Up Wireless). My educational background allows me to satisfy the client's requests and requirements. I am confident that you are going to be satisfied with the results of my work. I look forward to hearing from you soon. Best regards, Luis
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    Colombian Spanish Dialect
    Latin American Spanish Accent
    German to Spanish Translation
    Customer Support
    Technical Support
    English to Spanish Translation
    Customer Service
    Spanish to English Translation
    Contract Translation
    Spanish
    German
    Proofreading
    Translation
    Official Documents Translation
  • $40 hourly

    • 5.0/5
    • (11 jobs)
    E-payment Expert 💳 Payment Processing 🌐 Online Transactions Bookkeeping Expertise 💼 Financial Record Keeping 🧾 Transaction Tracking Email Support Proficiency ✉️ Prompt Responses 📧 Inbox Management Chat Support Mastery 💬 Live Chat Solutions 🤝 Customer Interaction Administrative Wizardry 🗃️ Organized Task Management 📅 Calendar Coordination Technical Skills 💻 Tech Savvy 🔄 Adaptive Learning Research Enthusiasm 📚 In-Depth Exploration 🧠 Analytical Insight Data Entry Precision 📊 Accurate Data Handling ⌨️ Efficient Typing Skills
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Account Management
    FinTech Consulting
    Bank Reconciliation
    Google Sheets
    Microsoft Excel
    Accounting
    Finance
    Ecommerce
    Invoicing
    Customer Service
    Email Support
    Phone Support
    Administrative Support
    Technical Support
    Virtual Assistance
  • $20 hourly

    • 5.0/5
    • (29 jobs)
    🎖 𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗣𝗟𝗨𝗦 𝗙𝗥𝗘𝗘𝗟𝗔𝗡𝗖𝗘𝗥 🎖 I am a senior Data Engineer and Data Analyst with nearly 𝟭5+ years of experience working with various suite services. Experience as a Sr. Data Engineer with 𝟭𝟬+ year of experience with python, Azure pipelines, SSIS, SQL etc.. And also have a created 𝟭𝟱𝟬+ interactive dashboards and intelligence reports for various fields like marketing, call centers, investment and many more. I have completed 𝟮𝟱+ web scrapping, ETL processing, API development and document processing projects. 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝗱 𝗸𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀: ⭐𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮 𝗪𝗮𝗿𝗲𝗵𝗼𝘂𝘀𝗲 𝗗𝗲𝘀𝗶𝗴𝗻: MS SQL/SSAS/SSIS/Azure Data Factory/Athena ⭐𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 𝗗𝗲𝘀𝗶𝗴𝗻: MS Excel/MS Power BI/SSRS/Amazon Quick sight ⭐𝗗𝗮𝘁𝗮 𝘃𝗶𝘀𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀, 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: DAX / Python ⭐𝗖𝗹𝗼𝘂𝗱 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Azure/Databricks ⭐𝗪𝗲𝗯 𝘀𝗰𝗿𝗮𝗽𝗽𝗶𝗻𝗴/𝗔𝗣𝗜 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁/𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: beautiful soup/Scrapy/Python/JS ⭐𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝘃𝗮𝗿𝗶𝗼𝘂𝘀 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀(𝗦𝗲𝗻𝘁𝗶𝗺𝗲𝗻𝘁𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀, 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗲𝘁𝗰...) ⭐𝗘𝘅𝘁𝗿𝗮𝗰𝘁𝗶𝗻𝗴 𝗱𝗮𝘁𝗮 𝗳𝗿𝗼𝗺 𝗻𝗼𝗻-𝘄𝗲𝗯 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 𝘀𝘂𝗰𝗵 𝗮𝘀 𝗣𝗗𝗙, 𝗗𝗼𝗰𝘅.... ⭐𝗗𝗮𝘁𝗮 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Cronjobs / batch jobs / Selenium / Google sheet ⭐𝗦𝗲𝗿𝘃𝗲𝗿 𝘀𝗶𝗱𝗲 𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗻𝗴: shell scripts , python ⭐𝗗𝗮𝘁𝗮 𝗳𝗹𝗼𝘄 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Azure Data factory ⭐𝗔𝗺𝗮𝘇𝗼𝗻 𝗪𝗲𝗯 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀: Amazons3, Amazon Textract ⭐𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗦𝘂𝗶𝘁𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲𝘀 𝗼𝗳 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗺𝗲: ✅ 100% Productivity ✅ Regular Communication ✅ Dedicated & Friendly Team ✅ On-time delivery ✅ Long-Term Relationship ✅ Satisfied and successful work
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Microsoft SQL Server Administration
    Microsoft PowerApps
    Scripting
    Microsoft SQL Server Reporting Services
    Microsoft SQL SSAS
    Microsoft Azure
    Microsoft SQL Server
    MySQL
    SQL Server Integration Services
    Microsoft Azure SQL Database
    ETL Pipeline
    Microsoft Power BI
    Microsoft Excel
    Python
    Data Visualization
  • $18 hourly

    • 5.0/5
    • (13 jobs)
    With over 20yrs experience in combating online fraud within various industries ranging from Gaming, Employment, 419 Scams, Cypto, Social Media and Dating Scams. If you having doubts about a potential match or sceptical about investing in something that sounds to good to be true. Reach out to me so I can provide you with some deep diving checks and balances before you end up with a broken heart or God forbid a zero balance.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Gambling
    Cybersecurity Management
    Microsoft Excel
    Fraud Detection
    Technical Support
    Customer Support
    Data Analysis
  • $45 hourly

    • 5.0/5
    • (21 jobs)
    Services Offered: 1. Advanced Fraud Detection and Prevention: * Comprehensive Risk Assessment and Fraud Audits * Continuous Transaction Monitoring and Analysis 2. Strategic Chargeback Dispute Management: * In-Depth Chargeback Analysis * Compelling Evidence Compilation * Hassle-Free Dispute Submission and Follow-Up * Preventative Root Cause Analysis 3. Personalized Consultation and Advisory Services: * Comprehensive Policy and Procedure Review * Ongoing Support and Consultation
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Risk Analysis
    Anti-Money Laundering
    Risk Management
    Fraud Mitigation
    Alternative Dispute Resolution
    Investigative Reporting
    Fraud Detection
  • $10 hourly

    • 4.9/5
    • (6 jobs)
    I'm a hard working, well-rounded Fraud Analyst equipped with in-depth fraud detection, investigation and prevention. With extensive years of experience in Banking, Remittance and E-Commerce. I am also a seasoned KYC Analyst skilled in AML/CFT, KYC onboarding, KYC Regulatory Operations and Compliance combined. Endowed with strong time management skills, ability to think analytically and detect risks and confidence in accurate decision making. Always act as an empathetic partner to our clients and customers by listening and seeking to understand. Treating everyone with utmost respect to build a positive and long-lasting relationship.
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    Email Support
    Google Docs
    Microsoft Excel
    Zoho Desk
    Zendesk
    Salesforce CRM
    Cybersecurity Tool
    LexisNexis
    Fraud Detection
    Fraud Mitigation
    Risk Assessment
    Regulatory Compliance
  • $20 hourly

    • 5.0/5
    • (11 jobs)
    Hello there! With over 7 years of experience, I take great pleasure in making consumer and business clients happy by providing excellent service through various channels such as chat, email, phone calls, and scheduled catch-ups. I have also identified process gaps, created tailored reports for clients and leadership, and engaged in social media interactions including responding to product reviews. In addition, I have worked with various tools such as HubSpot, Agile, Zendesk, Magento/RJ Metrics, G Suite, MS Office, and other internal software, and I'm familiar with eCommerce platforms such as Shopify, NETO, WooCommerce, and others. As a full-time Upwork freelancer, I am currently helping clients across 5+ eCommerce sites with dispute prevention and resolution. My services include handling fraudulent transactions, customer complaints about billing, non-receipt of items, general complaints, and more. I am also involved in fraud prevention, dispute resolution, analysis, and reporting. My expertise extends to a broad range of business support functions, including but not limited to creating custom tools using spreadsheets, web apps, or CLI apps to streamline workflow, auditing invoices, writing process documentation, creating CRM macros, and several other essential tasks aimed at enhancing business efficiency. If you have any questions, please feel free to contact me. Have an amazing day!
    vsuc_fltilesrefresh_TrophyIcon Fraud Analysis
    React
    Fraud Detection
    Account Management
    JavaScript
    Python
    PostgreSQL
    HTML
    Fraud Mitigation
    Django
    Business Development
    Project Risk Management
    CSS
    Marketing Analytics
    Customer Support
    Technical Support
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