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With a proven track record in tech and mental health, I bring a unique blend of expertise to the virtual assistant role. My knack for creating compelling tech- and mental health-related blogs and a flair for crafting visually engaging social media graphics and content positions me as a versatile content creator. Moreover, I am passionate about delivering exceptional customer support, rooted in a customer-centric approach, ensuring every interaction leaves a positive impact. My ability to train and onboard team members underscores my dedication to fostering a collaborative and knowledge-sharing environment. Known for my strong work ethic, I pride myself on consistently exceeding expectations and maintaining a high standard of excellence in every task. My creative thinking is integral to my problem-solving approach, allowing me to find innovative solutions to complex challenges. I am a dedicated and empathetic professional who thrives on creativity, collaboration, and a commitment to customer satisfaction.

Do you need a reliable expert to manage and grow your Shopify store? With 10+ years of experience in Shopify, eCommerce management, and virtual assistance, I help business owners streamline operations, improve customer experience, and scale their online stores efficiently. I’ve worked with premium clients for over a decade, supporting startups and established brands in building and managing successful eCommerce businesses. From product uploads to customer support and fulfillment, I handle the day-to-day operations so you can focus on growth. I’m known for being dependable, detail-oriented, and easy to work with. I follow instructions precisely, require minimal supervision, and consistently deliver high-quality results. What I Can Do for You Shopify & eCommerce Management Shopify store management Inventory and order management Store maintenance and updates Order Processing & Fulfillment Order fulfillment via ShipStation & ShipBob Dropshipping (AliExpress and other suppliers) Returns, refunds, and tracking management Customer Support Email and chat support via Zendesk, Gorgias, and Freshdesk Handling inquiries, complaints, and disputes professionally Social media message and comment moderation (Facebook & Instagram) Virtual Assistant & Admin Support Data entry and CRM management Google Workspace (Docs, Sheets, Drive) Inbox and task management (Outlook, Slack, Todoist) Why Work With Me? 10+ years of hands-on eCommerce experience Strong background in Shopify and operations management Excellent written and verbal English communication Reliable, organized, and proactive Able to work independently with minimal supervision Tools & Platforms Shopify | ShipStation | ShipBob | Zendesk | Gorgias | Freshdesk | Slack | Outlook | Todoist | Canva | ChatGPT | DeepL | AliExpress

Experienced Recording Artist under Warner Music PH and Media Public Relations Specialist for Beat This PH with a demonstrated history of working in the entertainment industry. Worked full time as a Sales and Recruitment Specialist for an Australian Outsourcing Agency and technical support for Australian casino based in Adelaide. Currently owner of Noteworthy, a virtual assistant agency for musicians and the entertainment agency Skilled in Entrepreneurship, Media Relations, Creative Writing, and Critical Thinking. Strong media and communication professional, graduated from Sacred Heart School Ateneo de Cebu under the Accountancy, Business, and Management course.

I help organizations run high-quality online events, webinars, and virtual programs from concept to post-event reporting. With 4+ years of experience as a Top-rated Virtual Assistant and Event Operations Specialist, I support companies, speakers, and organizations in delivering smooth, engaging, and professionally executed virtual events. I specialize in end-to-end webinar production, ensuring every detail is handled—from planning and promotion to live event management and post-event follow-up. What I Can Help You With 1. Event Strategy & Planning • Event concept development (title, objective, audience, goals) • Agenda and webinar flow design • Speaker coordination and briefing • Success metrics planning (registrations, attendance, engagement) 2. Webinar Setup & Technical Preparation • Webinar setup aligned with your brand and event goals • Registration page setup and attendee tracking • Run of show / runsheet preparation with links and contingency plans • Polls, surveys, and breakout room setup • Speaker rehearsals and technical dry runs • Moderator and host script preparation 3. Event Marketing Support • 6-email campaign creation and scheduling: Invitation Email, Value-Based Email, About the Speaker Email, Last Call to Join Email (cold leads), Obligation Email (increase live attendance), Follow-Up Email (replay + resources) • Event posters, banners, and promotional materials • Registration tracking and reminders PLUS: Social Media Copywrite + Basic Edits (24-hour and 1-hour reminders are triggered through Zoom or the registration platform.) 4. Live Event Management • Hosting or technical facilitation (front-end or back-end) • Screen sharing and presentation control • Breakout room management • Polls and engagement tools • Chat and Q&A moderation • Speaker coordination and time management • Live troubleshooting • Recording management 5. Post-Event Support • Follow-up emails with replay and resources • Event analytics and engagement insights • Post-event report with recommendations for improvement Event Platforms: Zoom | Microsoft Teams | Google Meet | StreamYard Why Clients Work With Me ✔ Highly organized and detail-oriented ✔ Experienced in both technical event management and audience engagement ✔ Strong communication and coordination with speakers and teams ✔ Calm under pressure during live events If you're looking for someone who can take ownership of your webinar operations and ensure a seamless experience for your speakers and attendees, I’d love to support your next event. I’m passionate about helping businesses grow by keeping operations clear, data accurate, and events stress-free. 🛠 Tools I use: 📒Microsoft Suite (Microsoft Word, Microsoft Sheets, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, One Drive),📔Google Suite (Google Drive, Google Sheets, Google Docs, Google Presentation, Google Forms),📔Calendly☎️Ringcentral💻Zoom💻Google Meet💻Skype 📞Telegram📞Discord💾Team Viewer🎨Canva🎨Photoshop📝👬Slack📝👬Trello 👬👭🧑‍🤝‍🧑 Applicant Stream, Indeed, CareerBuilder🧑‍🤝‍🧑 Craigslist📹 CapCut📹 Filmora📹 InShot 💯Eventbrite💯Airbnb Experience💯Peerspace📷Instagram x Planoly📷YouTube📷Tiktok 🎥 OBS for Screen recordings 📧 Mailchimp for Email Marketing/Newsletters🏘️Splacer 🏘️Storefront🙌Infusionsoft / Keap 🙌Airtable Let’s talk about how we can support your next event or simplify your systems.

PERSONAL BACKGROUND Fluent in English and Filipino. Well-versed with Microsoft Office applications with a focus on Excel. Proficient technical and creative writer. Excellent public speaker and academic leader. Video editor with experience. Competent team leader. Passionate, ready to learn, and well-organized worker.

About Me I’m a passionate and energetic professional with a diverse background in customer service, sales, and event hosting. Whether I’m hyping up a crowd, assisting customers, or ensuring safety as a lifeguard, I bring enthusiasm, strong communication skills, and a people-first mindset to everything I do. I thrive in fast-paced environments and love connecting with different people. What I Bring to the Table ✔ Strong communication and social skills ✔ Excellent time management and organization ✔ Tech-savvy and computer literate ✔ Experienced in handling and assisting customers ✔ Confident public speaker with a talent for engagement