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  • $15 hourly

    • 5.0/5
    • (21 jobs)
    I’m an experienced Sales Development Specialist with over 10 years of expertise in call center environments, sales, customer service, and business development. Throughout my career, I've worked with a variety of industries, including SaaS, Web Development, Healthcare, Hospitality, Telecommunications, and more, helping businesses grow through cold calling, lead generation, email outreach, and relationship building. I’m passionate about driving results, whether it's by generating high-quality leads, setting appointments, or creating personalized email campaigns that stand out. My experience includes working with tools like HubSpot, Apollo.io, ZoomInfo, and Outreach.io to manage and track campaigns, always ensuring the highest level of client engagement and conversion. I also bring strong experience from my time as a Product Trainer for Samsung UK, where I trained 400+ agents daily to sell smartphones effectively. I pride myself on my ability to adapt, learn quickly, and work independently or as part of a team. If you’re looking for a reliable, results-driven professional who knows how to make connections and drive business forward, let’s connect and discuss how I can help your business succeed.
    Featured Skill Training & Development Professionals
    Email Campaign Setup
    Team Management
    LinkedIn Sales Navigator
    Online Chat Support
    Cold Calling
    Sales
    Training & Development
    Customer Service
    Outbound Sales
    Lead Generation
    Telemarketing
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I am a professional virtual support and have been in the financial industry for more than 10 years now. I am a reliable, hardworking individual that offers high-quality service. I have experience in doing different admin tasks which include data entry, loan and credit analysis. I have managed a team in the past, I conduct a quality review, coaching and product training. I have assisted various projects in Marketing, Banking and Finance. In addition, I have worked as a customer support representative providing call, chat and email support for ISP, credit card accounts and financial services. I look forward to being part of your team and be able to assist you to help your business grow!
    Featured Skill Training & Development Professionals
    Customer Service
    Training & Development
    Management Skills
    Email Support
    Phone Support
    Financial Analysis
    Leadership Skills
    Data Entry
    Accuracy Verification
  • $6 hourly

    • 5.0/5
    • (8 jobs)
    My name is Kent, and I am an enthusiastic and high-energy customer service specialist. I can handle all inquiries, feedback, and complaints your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests, and any other way your customers communicate with you and your business. I have five years of experience in the customer service field. I have also spent part of that time on training programs. I have developed training programs, assisted companies in streamlining processes, and worked on corporate training betterment. Throughout my time, I have learned to work with these programs: Zendesk Groove Freshdesk Hubspot Gorgias Shopify Sellercloud SAP GUI Stone Edge Order Manager Skype Slack Ring Central Vonage 8x8 Work Microsoft 365 Gmail
    Featured Skill Training & Development Professionals
    Email Communication
    Lead Management
    Shopify
    Lead Generation
    Customer Support
    Account Management
    Training & Development
    Customer Service
    Technical Support
    Lead Qualification
    Sales
    Customer Retention
    Sales Development
    Online Chat Support
    Customer Service Training
  • $30 hourly

    • 4.8/5
    • (7 jobs)
    Experienced Sales, Technical, and Customer Care Lead Trainer. Training professional who leads by example in execution, effort, task accomplishment, and goal attainment. Certified in adult learning and professional curriculum development and delivery. With demonstrated and recognized abilities in the design and delivery of programs for learning & competency building, talent management and leadership development; and leading successful change management initiatives. Major strengths include communication, facilitation, coaching, stakeholder collaboration, and business partnering. A people-oriented professional with a strong work ethic and passion for results. Strong background in HR disciplines of managing employees. Firmly believe in concurrent professional and personal growth and value for ongoing people development recommendations and feedback. • Successfully managed a project-based program of the largest U.S.-based telecommunication company, which resulted to less churn rate and higher customer satisfaction. • Produced web-based training courses, LMS curriculum setup, videos, photos, and technically written documents. • Created eLearning modules to promote adult learning, including converting existing instructor-led curriculum into an online format. • Developed a schedule to assess hiring needs. • Conducted employee surveys and interviews. • Conceptualized training materials based on data and research. • Communicated training needs and online resources to shareholders. • Received multiple Top Trainer Award for exceeding the goal for New Hire Proficiency and Retention. • Trained groups of up to 22 new hires at a time, focusing on sales techniques, service, customer loyalty development, and technical assistance for the biggest telecommunication company worldwide. • Implemented 30/60/90 day follow up for all instructor-led training. Established quick hit training that is focused on opportunity trends that our quality team discovers. • Streamlined Customer Service New Hire training curriculum to maximize training impact; thereby reducing in-classroom time from 8 weeks to 5 weeks, which proved a better information retention rate and better audit scores during probationary period. • Created extensive coaching and development documentation on individual students outlining specific strengths and opportunities. • Communicated with clients, several managers, and employees daily, simultaneously addressing multiple needs. • Created soft skill presentations which helped increase the call center customer service survey score from 80%-85% in a two month period.
    Featured Skill Training & Development Professionals
    Qualitative Research
    Multimedia Instruction
    Hospitality
    Property Management
    Customer Service
    Management Skills
    Training Needs Analysis
    Training Design
    Training Plan
    Training & Development
    Training
    Leadership Training
    Shopify
    Training Materials
    Magento
    Zendesk
  • $20 hourly

    • 5.0/5
    • (15 jobs)
    Ten years of experience as a human resources professional, with expertise in hiring and retaining staff, managing HR records, planning and strategizing, resolving conflicts, developing HR policies, and adhering to regulatory requirements. I have extensive experience working for foreign businesses in the UK, USA, and Canada mostly in the finance, manufacturing, education, recruitment firms, fintech, and healthcare industries. I am quite knowledgeable about the following HR resources: ✅ Sage HR ✅ Bamboo HR ✅ Deputy HR ✅ Freshworks ✅ Lanteria ✅ Google Suite (Sheets, Presentation, Documents, Forms & etc) ✅ Microsoft Office (Excel, document, Visio, PowerPoint & etc) ✅ Canva I have obtained several certificates that have improved my knowledge and aided me in my HR profession, making me a productive member of the HR community. Some of the certificates I obtained are listed below: ✅Talent Management ✅ Strategic Human Resources ✅ Talent Sourcing ✅ Handling Discrimination ✅Talent Acquisition ✅ HR Analytics ✅ Social Media Management Looking forward to the opportunity to assist you with your Human Resources consulting and building needs. You may be confident that with my years of expertise, passion, and attention to my work, I can deliver top-notch results.
    Featured Skill Training & Development Professionals
    Boolean Search
    Administrative Support
    Applicant Tracking Systems
    Google Workspace
    Performance Management
    Human Resource Information System
    Microsoft Office
    Human Resources Analytics
    Human Resource Management
    Staff Recruitment & Management
    Training & Development
  • $15 hourly

    • 4.8/5
    • (5 jobs)
    𝐖𝐨𝐧𝐝𝐞𝐫𝐢𝐧𝐠 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐚𝐝𝐝 𝐯𝐚𝐥𝐮𝐞 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐞𝐧𝐝𝐞𝐚𝐯𝐨𝐫𝐬? 🤔 👑 Maximized Cross-Selling and Up-Selling Opportunities 🤝 Proactive Customer Support ⚔️ Competitive Advantage Here's what I bring to the table. 👇 👉 𝐁𝐨𝐨𝐬𝐭 𝐘𝐨𝐮𝐫 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 I spill the beans on how 𝐈 𝐬𝐮𝐩𝐞𝐫𝐜𝐡𝐚𝐫𝐠𝐞 𝐬𝐚𝐥𝐞𝐬 by nailing cross-selling and upselling. With personalized tips, irresistible offers, and friendly follow-ups, I'm all set to boost your revenue game. Ready to skyrocket your sales? Let's dive in and make it happen! 👉 𝐀𝐧𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐍𝐞𝐞𝐝𝐬 𝐚𝐧𝐝 𝐄𝐱𝐜𝐞𝐞𝐝𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 I share the inside scoop on how to 𝐬𝐭𝐚𝐲 𝐨𝐧𝐞 𝐬𝐭𝐞𝐩 𝐚𝐡𝐞𝐚𝐝 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫'𝐬 𝐧𝐞𝐞𝐝𝐬. From crafting helpful resources and reaching out before problems pop up, to using fancy tech stuff like predictive analytics and personalized chats, I'm here to help you wow your customers like never before! 👉 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐟𝐨𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 We dive into all the 𝐣𝐮𝐢𝐜𝐲 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 to help your business shine. From making your offerings stand out and treating customers like royalty, to always staying one step ahead and teaming up with the right partners, this guide has got you covered. Get ready to rock the market, build your brand, and make your competitors green with envy! Allow me to share a glimpse into what sets me apart and makes me uniquely positioned among others. 💎 Detail-oriented, leaving no aspect unchecked. 💎 Exceptional communicator, conveying ideas with clarity and precision. 💎 Superior writer, crafting compelling content with finesse. 💎 Resourceful navigator, adept at tackling complexity with creativity. 💎 Strong organizer, orchestrating tasks efficiently and skillfully. 🛠️ I'm 𝙥𝙧𝙚𝙩𝙩𝙮 𝙝𝙖𝙣𝙙𝙮 with a bunch of 𝙩𝙤𝙥-𝙣𝙤𝙩𝙘𝙝 𝙩𝙤𝙤𝙡𝙨! You'll find me navigating my way around ✦ HubSpot ✦ Slack ✦ CallRail ✦ Dialpad ✦ Twilio ✦ Salesforce CRM ✦ Stripe ✦ Google Workspace ✦ Microsoft Excel ✦ Microsoft Word ✦ Microsoft Powerpoint ✦ 365 Ready to team up for success? Here's what comes next: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting button 3️⃣ Provide me a date and time when we can on a 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐜𝐚𝐥𝐥 Cheers, Joanne
    Featured Skill Training & Development Professionals
    Online Chat Support
    Salesforce CRM
    Slack
    Audio Transcription
    Customer Support
    Customer Service Training
    Employee Training
    Training & Development
    Email Support
    HubSpot
    Customer Service
    Administrative Support
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    I've always believed that efficient and effective training is the backbone of every successful companies or services that's why I made sure that all the programs that I managed, campaigns that I've started were well organized, effective and set up to succeed. The key to my success has been to learn quickly, utilize all resources, listen to my client's demand and to always innovate new training materials based on previous feedback, outcomes and results. I have designed, collaborated and customized training materials and programs using eLearning and self-paced modules. I oversaw quality analyst performance and held regular calibrations to align on interpretation of policies and procedures and identify opportunities to improve support agent or learner experiences. I have also launched several projects such as using virtual reality (VR) to give learners the "real life" experience even on a classroom set-up. I've helped built knowledge based learning center, SOP's and internal processes. Thus, addressing operational inefficiencies and inconsistency, and improving customer experience, and hit top call drivers for CSAT and QA. I also have designed multiple Train the trainer programs and facilitator's guide to create more flexibility and autonomy for new trainers. My genuine interest in helping build a stronger foundation of training, maintaining a high level of standards has led me to become successful in my role as a Training Facilitator and Consultant. Although the above information is only a brief snapshot, this philosophy has served me well in my professional career.
    Featured Skill Training & Development Professionals
    Customer Service Training
    Email Communication
    Training & Development
    Customer Service
    Facebook
    Safety Assessment
    Communication Etiquette
    Training
    Sales & Marketing
    Real Estate
    Online Chat Support
    Customer Support
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    Trainer and Intrapreneur with a demonstrated history of working in the BPO, food manufacturing and farming industries. Skilled in Training, Business Development, Wholesale, Organic Farming, Sales & Marketing, and Deal Closure. Strong business development professional with a Master in Management focused in Strategic Management from University of the Philippines.
    Featured Skill Training & Development Professionals
    Entrepreneurship
    Customer Service
    Business
    Good Manufacturing Practice
    Training & Development
    Customer Support
    Business Development
    Teaching
    Technical Support
  • $30 hourly

    • 5.0/5
    • (19 jobs)
    Do you want to create a course, learning materials for face-to-face or elearning delivery? I help startups, freelancers, CEOs, and entrepreneurs develop curricula, courses, and learning materials for their needs - training of their staff, education of students in a formal setting, or learning of customers or clients. Turn your ideas into reality and let's collaborate! I can help you: 🌟Develop your course curriculum 🌟Create or review course outcomes and align them with activities and assessments 🌟Design presentations, self-instructional modules, and other materials based on your provided content 🌟Research, including interview subject matter experts, to create content on a topic 🌟Create fun and interactive learning activities 🌟Convert course materials developed for face-to-face instruction to synchronous, asynchronous, or hybrid delivery I have 11 years of experience as a university educator for an occupational therapy program. I've created courses for a wide variety of topics but I specialize in 🌟soft skills training🌟 such as communication and social skills, emotion regulation, anger management, workload and time management, problem solving and critical thinking, etc. Tools: 🌟Canva 🌟Powerpoint 🌟Jasper 🌟OpenAI Playground Message me and let's talk about what I can do for you!
    Featured Skill Training & Development Professionals
    Presentation Design
    Editing & Proofreading
    Curriculum Design
    Employee Training
    Training & Development
    Elearning
    Education Presentation
    Education
    Curriculum Development
    Content Writing
    Soft Skills Training
    Academic Writing
    Online Instruction
    Higher Education
    Instructional Design
  • $7 hourly

    • 4.9/5
    • (11 jobs)
    ADMIN AND EXECUTIVE VIRTUAL ASSISTANT (ACCOUNTING FIRM): I handled back office operations, tax return preparation, and consolidated billing statements. I efficiently managed Quickbooks for bank statement reconciliation and updated CRMs like Drake Sessions and Bill4Time, ensuring accurate financial records. Back Office Operations; Tax Return Preparation; Power of Attorney Faxing; Efiling Tax Returns; Reviewing Notices; Sending Esignatures to clients; Processing Consolidated Billing Statement for updating and sending Billing and Invoices; Ad-hoc Tasks; Quickbooks and Files Bank Statements Reconciliation; Data Entry tasks such as Updating CRMs; Spreadsheet Excel Tasks; and other Basic Admin and Executive Accounting Tasks. GENERAL ADMIN AND EXECUTIVE VIRTUAL ASSISTANCE: Used Monday, Asana, and Slack for project management. Calendly and Google Calendar are used to set up scheduling and appointment settings. Outlook, Gmail, and Google Texts for client interfacing and other communication handling. LastPass, Appointmentlet, Gmail, Google Calendar, and Google Suites Apps for other tasks. Also did research and any tasks per the client's requests; I did Bank Statement Reconciliations using Quickbooks and updating CRMs. LINKEDIN AND EMAIL MARKETING VA: LinkedIn cold outreach messages are sent using automated campaigns using Expandi software. Lead generation was carried out using Sales Navigator. We scraped leads and verified email domains. Cold Email Outreach with QuickMail and Instantly. Create message sequencing for email marketing campaigns. Keep track of key performance indicators (KPIs) for healthy campaign performance and domain health scores. I replied, followed up, and fostered leads. SCRIPTWRITER AND VOICE-OVER VA: Scriptwriter and voiceover artist for a YouTube channel. Content production with Asana for Project Management. Used ChatGPT, QuillBot, Google Drive, and other Google Suites applications. I also use Audacity for voice recording and editing. SOCIAL MEDIA VIRTUAL ASSISTANT: Content Calendar Creation, Facebook and Instagram management through the META business suite, Researching for trends and virals. Canva and Capcut for video editing and other content creation. ChatGPT and other relevant software. Handle posting, commenting, and messaging. DATA ENTRY VA: Jobber and Engagebay. Other familiar Software and tools (Open to learning new ones): Drake Sessions and Drake Website; Bill4Time; Encyro; FTB Government Website; MyFax Tool; Microsoft Office Suites; Google Suites; Quickbooks; CutePDF; RingCentral. PR Pitches, Slack, Rephonic, Clearout, Audacity, MailChimp P.S. I am open to learning new software and CRMs. Looking forward to hearing from you! Skills: Customer Service Communication; Organizational, Writing, and Documenting Skills; Leadership Skills; Priority Management Skills; Active Listening and Flexibility.
    Featured Skill Training & Development Professionals
    Scheduling
    Email Copywriting
    Email Marketing
    Appointment Setting
    Active Listening
    Leadership Skills
    Spreadsheet Skills
    Management Skills
    Communication Skills
    Journalism Writing
    Training & Development
    Filing
    Time Management
    Microsoft Excel
    Data Entry
  • $10 hourly

    • 5.0/5
    • (23 jobs)
    I was a therapist or “teacher” as my students used to call me. My experience as a therapist who deals with children with various needs and abilities has honed me for a case to case problem-solving. I also had to attend to different kinds of people, from different walks of life. I am currently doing day-to-day operations management for a construction materials and retail store. I am the perfect balance of the corporate world as well as its processes and the nurturing aspect for people and relationships from my psychology background. Here are some of my skillsets: - Project management - Excellent Verbal and Written Communication - Holistic / Integrative Approach - Project Coordination - Organization & Attention to Detail - Time Management and Productivity I hope to support you and build not just a working but valuable relationship with you. Talk to you soon!
    Featured Skill Training & Development Professionals
    Training & Development
    Teaching
    Child Counseling
    Counseling Psychology
    Task Coordination
    Business Coaching
    Mental Health
    Time Management
    Administrative Support
    Personal Development
    Presentation Slide
    Psychology
    Client Management
    Project Management
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    Customer service expert, offering coaching, mentoring, training, analytical skills, communication, remote teamwork, complaint handling, data management, demographics understanding, administrative support, content moderation and research.
    Featured Skill Training & Development Professionals
    Training
    Email Support
    Customer Service
    Customer Support
    Content Moderation
    Employee Training
    Training & Development
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Customer Service (American English) -Chat Support -Email Support -Phone Support -Experience in using Zendesk, Google Workspace General Management -Promoted to Account Manager (Customer Service) (Workforce Peak: 56 agents, 2 Team Leaders, 1 Quality Assurance Specialist, 1 Workforce Specialist) Training & Development -Handled a class of 10 to lecture, onsite train, and onboard -Promoted to Onboarding Specialist for a Real Estate Lead Generation Company Social Media Management -Statusbrew -Buffer -Later Email Marketing -Klaviyo -Aweber Project Management -Google Workspace Content Creation -Article Writing (500 to 1,000 words)
    Featured Skill Training & Development Professionals
    Training & Development
    Training Materials
    Customer Onboarding
    Email Support
    Online Chat Support
    Employee Onboarding
    Phone Support
    Training
    Event Management
    Administrative Support
    Social Media Marketing
    Customer Service
    Google Sheets
    Data Entry
  • $17 hourly

    • 5.0/5
    • (7 jobs)
    Hello there! I'm Joe, your dedicated Training and Development professional. With over twelve years of hands-on experience in Training and Development, I bring a wealth of expertise to the table. My key areas of specialization include: Team Management: Proven ability to lead and motivate teams for optimal performance. Instructional Designs using Articulate 360: Proficient in creating engaging and effective training materials to enhance learning experiences. Industry Focus: Specialized in US Healthcare and proficient in Lead Generation and Marketing. Curriculum Development: Well-versed in crafting comprehensive curricula for both classroom and virtual training environments. Client Roadmap Support: Responsible for ensuring client roadmaps are accurate and delivered on time. Thought Leadership: Adept at providing valuable recommendations and thought leadership to enhance training strategies. Visual Creations: Skilled in visual content creation, including editing photos and videos for impactful training materials. Project Management: Experienced in efficiently managing projects to meet objectives and deadlines. I am committed to delivering excellence in every aspect of Training and Development. Let's work together to achieve your training goals!
    Featured Skill Training & Development Professionals
    Training & Development
    Training Presentation
    Training Design
    Microsoft PowerPoint
    Elearning Design
    Extension & Module Development
    Data Analysis
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    I'm an experienced Executive Assistant skilled in managing schedules, coordinating tasks, and providing top-notch support to executives. I excel in streamlining processes and using technology to boost efficiency. Whether in the corporate world or education, I'm committed to excellence and driving success through innovation and dedication. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I look forward to working with you.
    Featured Skill Training & Development Professionals
    Content Creation
    Video Marketing
    Virtual Assistance
    Training Presentation
    Training & Development
    Training Design
    Documentation
    Process Documentation
    Business Process Outsourcing
    Process Development
    Organizational Development
    Course Creation
    Digital Marketing
    Travel Planning
    Administrative Support
  • $15 hourly

    • 5.0/5
    • (13 jobs)
    Dynamic Supervisor with a proven track record in customer service and sales environments. Skilled in building and motivating teams to deliver exceptional call handling and drive sales growth. Proficient in staff development, performance metrics analysis, and cross-functional team management. Strong communicator with a knack for delivering actionable feedback and presenting business reviews to clients. Detail-oriented and adaptable, committed to optimizing call handling efficiency and achieving success.
    Featured Skill Training & Development Professionals
    Training & Development
    Hiring Strategy
    Customer Service
    Sales Leads
    Sales
    Sales Leadership
    Leadership Development
    Leadership Training
    Leadership Coaching
    Leadership Skills
    Sales Management
    Lead Management
    QA Management
    Management Skills
    Customer Service Training
  • $10 hourly

    • 4.8/5
    • (55 jobs)
    Born to be a leader, hard-working and a competitive person. Competitive by means of doing the best that I can to provide a high quality of service and ensures that I’m doing my job with Integrity. Professional enough in handling stress and hard work by simply diverting my attention to other stuff. Work enthusiast and knows how to communicate in Filipino, English, and Japanese. Highly competent in communicating in both written and verbal for Filipino and English. Knowledgeable in utilizing MS Office such as Microsoft Word and Powerpoint. Also with installing software programs and basic troubleshooting in devices. Education and qualifications: - Centro Escolar University - Bachelor of Science, Major in Tourism Management - Canadian Tourism and Hospitality Institute- Travel and Tourism - St. Joseph College, Olongapo city– 1st to 4th year High School - Columban College, Olongapo city – Kindergarten to Grade 6 WORK EXPERIENCE: September 2019 - April 2020 Strikingly Japanese and English Email/Chat Support June 2016- August 2019 Shore Solutions Training Assistant (fraud analyst)(Moderator) March 2016- June 2016 JP English Corp ESL Teacher May 2015 - March 2016 TASKUS PH EMAIL SUPPORT REPRESENTATIVE January 2015 - April 2015 TELEPERFORMANCE EDSA CUSTOMER SERVICE REPRESENTATIVE October 2014 - January 2015 SEATTLE’S BEST COFFEE 　　　　 Barista
    Featured Skill Training & Development Professionals
    Training Materials
    Japanese to English Translation
    Content Moderation
    Training Online LMS
    Campaign Optimization
    Translation
    Training & Development
    Facebook Ads Manager
    Email Communication
    Japanese
    Social Media Management
    Zendesk
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    I'm Elie—a versatile manager with 7 years of experience, passionate about creating seamless operations and exceptional customer experiences. My expertise spans across various fields, including logistics, team leadership, and process optimization, giving me a unique ability to tackle complex challenges with a strategic mindset. In my current role, I lead teams with a focus on performance, growth, and efficiency, ensuring that every part of the operation runs smoothly. My logistics background strengthens my ability to manage workflows, solve problems proactively, and streamline processes that drive business success. I’m known for my reliability, honesty, and commitment to delivering excellence at every stage. When faced with challenges, I don’t settle for quick fixes—I dive deep to find lasting solutions that ensure long-term success. Your success is personal to me. Whether I’m managing teams or refining operations, my focus is on helping you achieve your goals. I bring a unique blend of leadership, organizational skills, and a results-driven mindset to every project. Ready to elevate your business with a dedicated partner? Let's connect and explore how we can work together to achieve your vision.
    Featured Skill Training & Development Professionals
    Administrative Support
    Ecommerce Order Fulfillment
    Logistics Coordination
    Canva
    Project Management
    Email Communication
    Underwriting
    Third-Party Logistics
    Process Documentation
    Logistics Management
    Supply Chain & Logistics
    Zendesk
    Cross Functional Team Leadership
    Training & Development
    Team Management
  • $15 hourly

    • 4.9/5
    • (11 jobs)
    A Graduate of Bachelor of Science in Nursing who is capable of Training and Development with good leadership, sales, and marketing skills. Has strong and analytical and problem-solving skills, computer proficiency, and ability to follow through with projects from inception to completion. Skills: ▪︎ Email and Chat Support ▪︎ Customer Service ▪︎ Microsoft Office ▪︎ Salesforce ▪︎ Interpersonal Skills ▪︎ Briefcase ▪︎ Sales and Marketing ▪︎ General Admin Support ▪︎ Leadership and Management ▪︎ CRM ▪︎ Social Media Platforms Interests: ▪︎ Customer Service ▪︎ Sales and Marketing ▪︎ Email and Chat Support ▪︎ Virtual Assistant ▪︎ General Admin Role
    Featured Skill Training & Development Professionals
    Email Communication
    Sales
    Interpersonal Skills
    Training & Development
    Data Entry
    Leadership Skills
    Critical Thinking Skills
    Time Management
    Salesforce CRM
    Task Coordination
    Spreadsheet Software
    Microsoft Office
    Management Skills
    Customer Service
    Retail & Consumer Goods
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    I am a well-seasoned customer service representative with a diverse skill set. My expertise includes health and wellness, focusing on cosmetics and vitamins, where I provide informed and helpful advice on product use and benefits. In addition to this, I have extensive experience in the travel industry. I am proficient in flight booking, managing reservations, handling changes and cancellations, and finding the best routes and fares for travelers. My attention to detail ensures a seamless booking experience. I also excel in hotel reservations, combining research skills with an understanding of individual preferences to create tailor-fit stays. Whether clients seek luxury, budget-friendly options, or specific amenities, I can find and arrange the perfect accommodations. My background in customer service, health and wellness, and travel bookings equips me with the versatility and expertise to excel in various roles. I am committed to continually enhancing my skills to better serve my clients and meet their diverse needs.
    Featured Skill Training & Development Professionals
    Training & Development
    Online Chat Support
    Email Communication
    Data Entry
    Wellness
    Health
    Travel & Hospitality
    Travel
    Customer Service
  • $8 hourly

    • 0.0/5
    • (1 job)
    Hi! I'm Korine. I'm a digital designer ready to help you with anything from publication materials to website design. Along with design, I have a background in human resources, so I can assist with talent recruitment and training. If you’re looking for a well-rounded sidekick with versatile skills, feel free to message me anytime!
    Featured Skill Training & Development Professionals
    Elementor
    WordPress
    Graphic Design
    Video Editing
    Photo Editing
    Google Workspace Administration
    Resume Screening
    Recruiting
    Human Resources
    Management Skills
    HR & Recruiting Software
    Training & Development
    Human Resource Management
  • $25 hourly

    • 3.9/5
    • (4 jobs)
    Hi! I'm Joy. I help call centers identify communication and customer service skills gaps, create lessons and activities that target those gaps, and train team members to provide an effortless experience to customers via phone, chat and email. I handle ad-hoc tasks that involve Google Workspace, Microsoft apps, Zoom, and more. I also do content writing and Wordpress management on the side. You can find a detailed description of my job experiences on and off Upwork below. Let me know if you need someone to help you provide quality phone, email and chat support, or if you need help with general office or admin work. I'm looking forward to hearing from you! ^^
    Featured Skill Training & Development Professionals
    Customer Support
    Communications
    English
    Training & Development
    Teaching English
    Customer Service
    Online Chat Support
    Content Writing
    Email Support
    Phone Support
    Search Engine Optimization
    Administrative Support
    WordPress
  • $8 hourly

    • 3.7/5
    • (3 jobs)
    Glad that you took the time to look at my profile. Let me tell you a little about myself to help you decide if we are a perfect match. I have 10 years of BPO industry experience working in multiple roles covering responsibilities in Operations, Training, and Quality Assurance. As a Virtual Assistant, I am looking for opportunities wherein I can use the knowledge and skills that I have gained from both my studies and work experiences. I am willing to do all sort of tasks within my capacity and has the drive to learn and experience new set of skills. Here are some of my forte: ◘ Data Entry ◘ Web Research ◘ MS Office ◘ Customer Service ◘ Technical Support ◘ Management ◘ Virtual Assistant Works I am willing to work for up to 48 hours a week, from Monday to Sunday. I am available to work full-time or part-time. Above all - I believe that a good business relationship is the key to a successful endeavor. If you are looking for a business relationship that adds value to your business, hit me up any time. If you've read this far, chances are we will make a good team!
    Featured Skill Training & Development Professionals
    Training & Development
  • $15 hourly

    • 0.0/5
    • (2 jobs)
    Dynamic software project manager with expertise in business analysis, risk management, and budget optimization. Skilled in leading teams, streamlining workflows, and ensuring project success. Adept at fostering employee growth, aligning goals with organizational strategy, and delivering results that drive business value and innovation.
    Featured Skill Training & Development Professionals
    Resume Design
    Animated GIF
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    Critical Thinking Skills
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    Communication Skills
    Typing
    Web Design
  • $5 hourly

    • 3.8/5
    • (2 jobs)
    Flexible Customer Service Representative with 3 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Trustworthy Training Proctor with an 8 month of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. I'm experienced in email management, administrative tasks, Word Processing and Google workspace. A great team-player and very adaptable to different work environment.
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    Problem Solving
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    Excel Formula
    Email Marketing
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  • $10 hourly

    • 0.0/5
    • (1 job)
    *Professional Licensed Teacher *Great Communication Skills *Customer Service oriented *Fast Learner *Flexible *Hardworking
    Featured Skill Training & Development Professionals
    Coaching Session
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  • $40 hourly

    • 4.9/5
    • (38 jobs)
    Need to build a course and instructional materials? I can you help you build your best training. ✅ 15+ Years in training, consulting, and instructional design ✅Trusted by Fortune 500s, non-profits, & industry thought leaders ✅ Upwork's top 3% best: Top-Rated Plus on Upwork (100% Job Success) 📌 What I Offer: ✔ eLearning Development (Articulate Storyline, Rise, iSpring, Captivate) ✔ Online Course Creation (Video-based courses, Microlearning, Gamification) ✔ Curriculum Development & Instructional Strategy ✔ LMS Implementation (Learndash, Kajabi, Thinktific, Axcelerate, Employment Hero) ✔ Instructor-Led Training (ILT/VILT) & Facilitation Guides ✔ Training Needs Assessment (TNA) ✔Learning Experience Design (LXD) 💡 Why Work With Me? I specialize in experiential learning and task-based methodology, ensuring that training is not just informative—but practical, engaging, and impactful. My D.E.M. Method (Digestible, Engaging, Memorable) helps organizations build training that sticks. 🚀 Notable Clients & Projects: 🔹 Global Companies: Facebook, Canva Design School, HSBC, ANZ, Barclaycard, Capital One, IHG Hotels, Marriott, Macquarie, BUPLAS 🔹 International Organizations: International Labor Organization, USAID, Alabama Talent Triad 🔹 Top Edupreneurs: Kerry Barrett (Emmy-winning journalist) Daniellock.com (Change Management Expert) Katrina Macdermid (Award-winning Author) Sneha Lundia (Forbes Business Council) Michael Werle (Former AITD National President) Kenyatta Young (Purpose Speaker) Emily Liou (Linkedin Top 10 Voice in Career Development) 🔹 Philippine Enterprises: Hi-Precision Diagnostics, Cebuana Lhuillier, Ateneo de Manila University, Manila International Airport Authority, Bagosphere, Connected Women, Philippine Society for Talent Development (PSTD) 📩 Let’s build training that works. Send me a message to discuss your project!
    Featured Skill Training & Development Professionals
    Coaching
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    Elearning Design
    Canva
    Online Instruction
    Leadership Training
    Employee Onboarding
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