Hire the Best Salesforce Experts in Dumaguete, PH

✅ 12+ Years in SaaS & Telecom Experience Management (Call, Chat, Email) ✅Tier 3 SaaS Specialist - Handling Escalated Technical Cases and Managing Supervisor-Level Inquiries ✅ SaaS Tool Expert - Advanced proficiency in CRM and Help Desk ecosystems including Salesforce, Zendesk and Zoho ✅ Process Manager (From Lead to Customer Payment, Start to End Transaction) ✅Leading Supervisor-Level Support Calls with Precision ✅Skilled in Advanced Troubleshooting With more than 10 years experience in the BPO industry, I offer a blend of compassionate coaching and strategic leadership. My background includes managing supervisor calls and complex technical troubleshooting for cloud-based service providers. After years of handling escalated issues for a major service provider, I’ve learned how to balance empathy with efficiency. I am committed to creating a supportive work environment that consistently hits performance targets and meets specific client needs. Tools✅ CRM & Support: ✔ Salesforce ✔ Zendesk/Zopim ✔ Zoho ✔ Shopify Communicationsm& Chat: ✔Avaya ✔Talkdesk ✔ Slack ✔ Microsoft 365 ✔ Tidio ✔ ClickUp Operations & Analytics: ✔ Pathlight ✔ Retool ✔ ReAmaze ✔Google Workspace ✔ Adobe Photoshop, Canva Together, we can achieve your project goals while fostering positive and collaborative work relationship. I look forward to partnering with you to fully utilize my extensive experience and skills to drive success for your project.

As a ServiceTitan and QuickBooks accountant/bookkeeper, I bridge the gap between field service operations and financial accuracy. Using ServiceTitan, I ensure job costing, invoicing, and payments seamlessly sync with QuickBooks, maintaining clean financial records. I handle reconciliation, payroll, and inventory, while also troubleshooting integration issues and optimizing workflows. My role is to keep books organized, provide real-time financial insights, and support business owners in making informed decisions.

“Shaina is doing a fantastic job! She is the best Virtual Assistant I’ve ever had and I’d like to keep her!” - Artur M. Need to boost your productivity and manage tasks effortlessly? Let me assist you! 😉 ⭐I work in either of these roles: 1) ALL-IN-ONE-VA: I can streamline data, email, and calendar management, enhance communication, boost productivity, and improve workflow efficiency through effective task management and automation. 2) Social Media Management: I can manage your social media accounts by handling content creation, scheduling, community engagement, analytics, and marketing tasks. 3) E-Commerce Management: I can manage your Shopify store by handling product listings, order fulfillment, inventory, customer service, marketing, and analytics for efficient online operations. 4) Graphic Design & Web Design: I can assist with graphic and web design to enhance your brand's visual appeal and online presence. ✨ Skills That Set Me Apart - Creative: Innovative solutions for efficient workflow management. - Communication: Timely updates to keep you informed and in control. - Time Management: Managing tasks and deadlines smoothly. - Flexibility: Adapting to your needs and changing priorities. - Efficiency: Fast, effective results for maximum productivity. Sounds like what you need? 🤔 3 Easy Steps to Get Started: 👇 ✅Send me a message on Upwork or invite me to your job post. ✅Schedule a meeting with me. ✅Let’s discuss how I can simplify your life! 😉

🏆Top SDR Awards 💎CSAT Achiever 💯100% Goal Getter 🌟English Fluency at Best! 💼With 8 years of experience across Real Estate, Insurance, Medical Campaigns, Staffing, Recruiting and IT maintenance, I bring a strong background in customer service and sales/business development. My diverse remote work history with U.S.-based companies equips me with the adaptability and skills to excel in dynamic environments. 🚀📈🌐 I am fully equipped with the following skills. ✔️Lead Generation ✔️Appointment Setting ✔️Customer Service ✔️Email Sequencing ✔️Discovery Calls ✔️B2C ✔️B2B ✔️Real Estate Campaigns ✔️Insurance Campaigns ✔️IT Campaigns ✔️Great Communication Skills Experienced with tools such as, ✔️HubSpot ✔️Salesforce ✔️Sales Navigator ✔️Apollo ✔️Linked In ✔️Outlook ✔️Google Office ✔️ZoomInfo ✔️Phone Burner ✔️Aloware ✔️Fresh Caller ✔️Call Tools ✔️Emak ✔️Avaya ✔️Slack ✔️Skype ✔️Teams and more. 🤙📲Looking forward to future conversation and converting your leads to sales 💲💰💸

Helping small business owners stay organized and efficient through expert customer service, vendor communication, and administrative support. With hands-on experience as the operational backbone of businesses, I specialize in managing vendor relationships, handling customer inquiries, booking appointments, and streamlining daily operations. Known for being detail-oriented, highly organized, and a natural problem-solver, I provide reliable admin and customer support that lets business owners focus on growth.

Your Trusted Virtual Assistant. Helping You Focus on What Matters Most! Hi there! I’m Rose, a seasoned Virtual Assistant with more than 6 years of experience, and I proudly hold a Top Rated Plus badge here on Upwork. This reflects consistent client satisfaction and a strong track record of delivering high-quality, reliable support. I specialize in supporting business owners and entrepreneurs by handling the time-consuming tasks they don’t have time for. I take a personalized approach, learning the ins and outs of your business, industry, workflows, and preferred tools to ensure we hit your goals efficiently and effectively. You can count on me to be proactive, detail-oriented, and fully dedicated to your success. Let me take care of the back-end work so you can focus on growing your business. 🔹 My Core Expertise: ✅ Administrative Support ✅ Social Media Management ✅ Data Entry & Collection ✅ Lead Generation ✅ Customer Service Support (Phone, Chat & Email) ✅ Recruiting ✅ Property Listing Management (Airbnb, Booking.com, etc.) ✅ Email Management & Marketing 🔹 Tools I Work With: ✅ Hubspot ✅ Zendesk ✅ Salesforce ✅ Sendinblue ✅ Sales Navigator ✅ LinkedIn Recruiter ✅ ActiveCampaign ✅ MailChimp ✅ Microsoft Office 365 ✅ Google Workspace (Docs, Sheets, etc.) ✅ Canva ✅ Xero ✅ Designdesk ✅ Agorapulse ✅ Asana ✅ Uplisitng Let’s work together! Sit back, relax, and leave the rest to me, your trusted VA. I’m committed to delivering work that meets (and exceeds) your expectations.