Hire the best Salesforce Experts Find top Salesforce Experts on Upwork — the leading freelancing website for short-term, recurring, and full-time Salesforce.com contract work.

A cloud-based customer relationship management (CRM) platform, Salesforce enables businesses of all sizes and specialties to organize their databases of customers and leads. Then, it helps you automate communications with these contacts throughout the conversion and sales funnels. For instance, you can use Salesforce to create and automatically send reminder emails to accounts that haven’t placed an order within a set time frame, or send reminders to sales reps to call leads a predetermined number of days after their previous contact. Salesforce also provides users with a variety of customized reports to track communications, workflows, and sales.
To get the most out of Salesforce, you need an administrator who can maintain the database and tailor its myriad robust features to best suit your organization. Salesforce administrators on Upwork will ensure that all records are up to date and formatted properly—a sales rep’s failure to update records properly can reduce the tool’s effectiveness. A skilled admin can configure page and email templates, track analytics, ensure that alerts are sent to the correct contacts, and customize reports, dashboards, and workflows for your business’s specific needs—ensuring that the platform improves the efficiency of your team, both now and as your business grows.