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I’m a senior Microsoft 365 / Exchange specialist with deep hands-on experience (25 years) in email deliverability, email security architecture, and compliance-driven DLP design across hybrid and cloud environments. I have worked for many large IT vendors like HP, EDS, and for various Government departments. I help organisations fix email delivery problems, reduce security risk, and implement Microsoft Purview DLP correctly — without breaking business workflows. If your organisation is experiencing: * Emails landing in spam or being blocked * DMARC / SPF / DKIM confusion or failed enforcement * Purview DLP policies that trigger false positives (or don’t trigger at all) * Regulatory or legal pressure around data leakage * Complex Exchange Online / hybrid mail flow …I can help. 🔐 Email Security & Deliverability Expertise I specialise in diagnosing and correcting real-world email delivery and security failures, not just deploying templates. * DMARC, SPF, DKIM (including sub-domain strategy) * MTA-STS & TLS-RPT * Sender reputation & spam mitigation * Mail flow analysis (Exchange Online, hybrid, third-party gateways) * Troubleshooting Microsoft EOP / Defender for Office 365 * SMTP diagnostics, headers, message tracing, and forensic analysis * Domain & IP reputation recovery (Google, Microsoft, Yahoo) 🛡️ Microsoft Purview DLP (Done Properly) I design Purview DLP policies that protect data without breaking productivity. * DLP for Exchange Online, SharePoint, OneDrive, Teams * Sensitivity labels & classification workflows * Policy tips, overrides, and user justification * Custom sensitive information types (regex-based) * Incident handling, alerting, and audit defensibility * Aligning DLP with legal, compliance, and HR requirements I focus on precision — not “block everything and hope”. ☁️ Microsoft 365 & Exchange Background Exchange Online & Hybrid (Exchange 2016 / 2019) * Complex mail routing and connector design * Third-party gateways (Mimecast, Barracuda, Proofpoint, MailMarshal, etc.) * Secure SMTP relay design * Tenant-to-tenant and hybrid migrations (where relevant to mail flow) ⚖️ Risk, Compliance & Evidence-Ready Work * My work is structured, documented, and defensible — suitable for: * Internal security reviews * Compliance audits * Legal discovery support * Incident response and root-cause analysis (Experience supporting legal teams and expert-witness-style reporting.) How I Typically Work * Clear scope and outcome-driven engagement * Practical recommendations you can implement * Written findings, diagrams, and configuration guidance * Optional ongoing advisory / retainer support Ideal Engagements * Email deliverability audits & remediation * Purview DLP design or rescue projects * Email security posture reviews * Post-incident investigations * Ongoing advisory retainers If email is critical to your business — and failure is not an option — let’s talk.

🏆 9,000+ HOURS WORKED | 🏆 500+ JOBS COMPLETED | 🏆 20+ YEARS EXPERIENCE Enterprise AI & Automation Architect specializing in custom AI applications, intelligent automation platforms, and AI-powered SaaS solutions that transform business operations and unlock new revenue streams. 💼 WHAT I BUILD FOR YOUR BUSINESS: ✅ Custom AI-powered applications with LLM integration (ChatGPT, Claude, Llama) ✅ Intelligent automation workflows using n8n, Make, and Zapier with AI enhancement ✅ AI-driven SaaS platforms and MVPs with real-time data processing ✅ RAG (Retrieval-Augmented Generation) systems for document intelligence and knowledge bases ✅ Chatbot and AI agent applications with custom tool integration ✅ Automated data pipelines that extract, transform, and analyze business data ✅ AI workflow automation that eliminates repetitive tasks and reduces operational costs by 60% ✅ Full-stack AI applications from concept to deployment (Python backend, React frontend) 🛠️ TECHNICAL EXPERTISE 🤖 AI Application Development: Custom AI Apps: Python, FastAPI, Flask, Django backends with React and Next.js frontends LLM Integration: OpenAI GPT-4, Claude API, Llama models, custom prompt engineering AI Agents: LangChain, AutoGPT, autonomous agents with tool calling and memory Vector Databases: Pinecone, Weaviate, Chroma for semantic search and RAG systems RAG Systems: Document processing, embeddings, intelligent Q&A, knowledge retrieval ⚡ Intelligent Automation: Workflow Automation: n8n (expert-level), Make, Zapier for complex multi-step workflows API Integration: REST and GraphQL APIs, webhooks, custom connectors, third-party service integration Data Automation: Web scraping, data extraction, ETL pipelines, automated reporting Business Process Automation: CRM integration, email automation, lead qualification, data enrichment AI-Enhanced Workflows: LLM-powered decision trees, intelligent routing, automated content generation 💻 Full-Stack Development: Backend: Python (FastAPI, Flask, Django), Node.js, serverless functions (Lambda, Cloud Functions) Frontend: React, Next.js, Vue.js, responsive UI and UX, modern web applications Databases: PostgreSQL, MongoDB, MySQL, Redis, vector databases APIs: RESTful design, GraphQL, authentication (JWT, OAuth), rate limiting, documentation ☁️ Cloud & Infrastructure: Cloud Platforms: AWS (Lambda, EC2, S3, RDS, SageMaker), Azure, Google Cloud Containerization: Docker, Docker Compose, container orchestration CI/CD: GitHub Actions, GitLab CI/CD, automated deployment pipelines Monitoring: Application logging, error tracking, performance monitoring, uptime alerts 🧠 AI & Machine Learning Operations: MLOps Platforms: Model deployment, versioning, monitoring, A/B testing ML Frameworks: TensorFlow, PyTorch, Scikit-learn for custom model training Computer Vision: Image processing, object detection, OCR, video analytics NLP Processing: Text analysis, sentiment analysis, entity extraction, document classification Data Engineering: Apache Airflow, data pipelines, batch processing, real-time streaming 🔒 Enterprise Security & Network (20+ Years): Network Architecture: Enterprise-grade design supporting 10,000+ users at 99.9% uptime Security Systems: Fortinet, Cisco Firepower, zero-trust architecture, compliance (SOC2, ISO 27001) DevOps: Infrastructure as Code (Terraform), Ansible, Kubernetes, monitoring (Grafana, Prometheus) Hybrid Cloud: Multi-cloud integration, secure connectivity, disaster recovery 🎯 SPECIALIZED SOLUTIONS: 📱 SaaS & MVP Development: End-to-end SaaS platform development from concept to launch MVP development with rapid iteration and user feedback integration Multi-tenant architecture with user management and billing integration Subscription management, payment processing (Stripe, PayPal) Admin dashboards, analytics, reporting features 🔄 Business Automation: Marketing automation with AI-powered personalization Sales pipeline automation and lead scoring Customer support automation with intelligent chatbots Data synchronization across multiple platforms Automated reporting and business intelligence dashboards 📊 Data Processing & Analytics: Web scraping and data extraction from complex websites API data aggregation from multiple sources Real-time data processing and transformation Automated data cleaning and enrichment Custom analytics dashboards with visualization 🤝 Integration Expertise: CRM Systems: Salesforce, HubSpot, Pipedrive integration Communication: Slack, Teams, Discord bots and notifications E-commerce: Shopify, WooCommerce, payment gateway integration Marketing Tools: Google Ads, Facebook Ads, email marketing platforms Productivity: Google Workspace, Microsoft 365, Notion, Airtable

🚀 Top-Rated for 8+ consecutive years | 🧠 14+ years of full-stack excellence | 🛠️ AI-integrated CRM & eCommerce solutions I’m a senior full-stack web developer and certified CRM consultant, helping modern businesses scale with smart technology. I specialize in Shopify, WooCommerce, Zendesk, and custom API development, now enriched with AI-powered automation to streamline workflows and boost efficiency. 🔥 What I Bring to the Table: 14+ years of hands-on experience in PHP, JavaScript, MySQL, and API-rich development Up-to-date skills in integrating AI/ML tools into eCommerce & CRM systems A background in Admin Support and Technical Consulting means I don’t just code — I solve business problems 💡 AI & Automation Expertise: Integrate GPT-based AI Assistants for Zendesk and Freshdesk (e.g., ticket summarization, intent routing) AI-enhanced eCommerce: product recommendations, predictive search, and smart FAQs Build custom API bridges to OpenAI, LangChain, or Hugging Face models 🛒 eCommerce Development (Shopify/WooCommerce): Shopify (Plus), WooCommerce, OpenCart – theme dev, custom checkout flows, and API logic AI-enhanced SEO: auto-generate meta tags, product descriptions Payment integrations: Stripe, Apple Pay, Amazon Pay, Braintree, Authorize.net 🧠 CRM & Customer Support Systems: Expert-level Zendesk setup and automation (macros, triggers, custom apps) Cross-platform experience with Desk.com, Salesforce, Freshdesk GPT-powered CRM bots, reporting automation, agent productivity tools 🔧 Web & API Stack: PHP (CodeIgniter, Laravel), Node.js, AngularJS, Backbone.js HTML5, CSS3, JavaScript, jQuery, AJAX, REST APIs, JSON, XML Front-end to back-end, fully mobile-responsive 🎯 Why Clients Hire Me: Communicative, detailed, and focused on business results Available during U.S. business hours Trusted by global brands for long-term projects and next-gen solutions 💬 Ready to turn your platform into a smart, scalable engine? Let’s talk about how I can elevate your CRM, eCommerce, or SaaS product — with modern tech and AI integration leading the charge.

"At TechSquid, our job isn't complete, until yours is!" TechSquid is a new IT startup company, based in Auckland, New Zealand. TechSquid serves small to medium sized businesses across a wide array of common Technical issues, including: * Automation across PHP, Python, Javascript, VBA etc. * CRM Implementation and Customisation * O365 Implementation and Administration * Excel / Access Training * Customised Programming and Development * Data Visualisation We are just generally awesome when we get to use: * API’s * JSON/XML * REST Services * Curl * SSH * FTP/SFTP We have extensive experience across the following systems: * Woocommerce * Wordpress (Including BuddyBoss, BuddyPress, Memberpress, Paid Memberships Pro, Etc.) * All Microsoft Office Packages (E.g Excel, Access, Word etc) * Shopify * Zoho * Amazon Web Services * Bigcommerce * ERPNext Our main programming languages include: * JavaScript/JQuery * Python * PHP * VBA * HTML/CSS Drop us a line

Extensive experience in the following: * Data Migration - covering all aspects from Strategy development, landscape analysis, data profiling, data cleansing, data mapping, ETL, and reconciliation * Data Analysis of large complex data sets * Business Analyst * Business Process Mapping * Data Mining * Software development via the SDLC * Software design * VBA * SaaS design and development * SQL and PL/SQL scripting

I am a highly motivated, customer-centric professional known for delivering exceptional service with precision and efficiency. With a sharp eye for detail and a natural ability to learn quickly, I consistently exceed expectations in fast-paced environments. My strong sense of ownership and self-drive allows me to adapt seamlessly, take initiative, and contribute meaningfully to any team or task. Passionate about creating positive customer experiences, I bring a solution-focused mindset, strong communication skills, and a commitment to excellence in everything I do.