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🚀 Top-Rated for 8+ consecutive years | 🧠 14+ years of full-stack excellence | 🛠️ AI-integrated CRM & eCommerce solutions I’m a senior full-stack web developer and certified CRM consultant, helping modern businesses scale with smart technology. I specialize in Shopify, WooCommerce, Zendesk, and custom API development, now enriched with AI-powered automation to streamline workflows and boost efficiency. 🔥 What I Bring to the Table: 14+ years of hands-on experience in PHP, JavaScript, MySQL, and API-rich development Up-to-date skills in integrating AI/ML tools into eCommerce & CRM systems A background in Admin Support and Technical Consulting means I don’t just code — I solve business problems 💡 AI & Automation Expertise: Integrate GPT-based AI Assistants for Zendesk and Freshdesk (e.g., ticket summarization, intent routing) AI-enhanced eCommerce: product recommendations, predictive search, and smart FAQs Build custom API bridges to OpenAI, LangChain, or Hugging Face models 🛒 eCommerce Development (Shopify/WooCommerce): Shopify (Plus), WooCommerce, OpenCart – theme dev, custom checkout flows, and API logic AI-enhanced SEO: auto-generate meta tags, product descriptions Payment integrations: Stripe, Apple Pay, Amazon Pay, Braintree, Authorize.net 🧠 CRM & Customer Support Systems: Expert-level Zendesk setup and automation (macros, triggers, custom apps) Cross-platform experience with Desk.com, Salesforce, Freshdesk GPT-powered CRM bots, reporting automation, agent productivity tools 🔧 Web & API Stack: PHP (CodeIgniter, Laravel), Node.js, AngularJS, Backbone.js HTML5, CSS3, JavaScript, jQuery, AJAX, REST APIs, JSON, XML Front-end to back-end, fully mobile-responsive 🎯 Why Clients Hire Me: Communicative, detailed, and focused on business results Available during U.S. business hours Trusted by global brands for long-term projects and next-gen solutions 💬 Ready to turn your platform into a smart, scalable engine? Let’s talk about how I can elevate your CRM, eCommerce, or SaaS product — with modern tech and AI integration leading the charge.

Hi There. My name is Tatiana. I am a meticulous and analytical AI Trainer with specialized experience in refining LLMs through high-quality training datasets and critical evaluation. I have a proven track record of identifying errors in model reasoning and providing structured feedback that directly improves factual accuracy, logical coherence, and helpfulness. Having recently completed the Outlier Rubrics Course, Prompt Engineering Course, I am deeply familiar with the complex guidelines required to meet high-level AI performance standards. My background as a Purchasing Analyst allows me to bring a unique pattern-recognition mindset and root-cause analysis approach to every project. Beyond AI training, I leverage my extensive background as a Purchasing Analyst to provide AI-driven procurement consulting. I build AI-driven automation systems to help businesses track market data in real-time. Specialist in creating autonomous agents that monitor Amazon/E-commerce prices and provide actionable 'Buy Now' insights directly to Google Sheets. I help clients make informed, data-backed purchasing decisions. I don't just find products; I analyze TCO (Total Cost of Ownership), evaluate vendor reliability, and track price volatility to ensure maximum value. Core Competencies • AI Training & Data Curation: Evaluation and ranking of AI responses, CoT analysis, and quality assurance for LLM outputs. • Language & Localization: Expert Russian ↔ English translation and localization, including adaptive Russian writing across various tones and genres. • Analytical Excellence: Demand forecasting, inventory performance analysis. • Technical Proficiency: Advanced use of MS Office, Google Suite, SharePoint, and a rapid ability to master new software platforms. -------------------------------------------------------------------------------- Professional Experience Highlights • AI Generalist (Outlier/Scale AI): Accelerated model iteration by systematically reviewing and ranking AI-generated responses. • Purchasing Analyst (Bidfood): Leveraged data analysis skills to optimize supply chain decisions, a skill set I now apply to data annotation and pattern recognition. • QC / Training Coordinator (ALARON): Designed and delivered training for complex Standard Operating Procedures (SOPs), ensuring 100% compliance with strict guidelines. Education & Certifications • Outlier Rubrics Course and Prompt Engineering Course Completion • New Zealand Diploma in Supply Chain Management • Engineer Technologist Degree in Food Technology

🏆 9,000+ HOURS WORKED | 🏆 500+ JOBS COMPLETED | 🏆 20+ YEARS EXPERIENCE Enterprise AI & Automation Architect specializing in custom AI applications, intelligent automation platforms, and AI-powered SaaS solutions that transform business operations and unlock new revenue streams. 💼 WHAT I BUILD FOR YOUR BUSINESS: ✅ Custom AI-powered applications with LLM integration (ChatGPT, Claude, Llama) ✅ Intelligent automation workflows using n8n, Make, and Zapier with AI enhancement ✅ AI-driven SaaS platforms and MVPs with real-time data processing ✅ RAG (Retrieval-Augmented Generation) systems for document intelligence and knowledge bases ✅ Chatbot and AI agent applications with custom tool integration ✅ Automated data pipelines that extract, transform, and analyze business data ✅ AI workflow automation that eliminates repetitive tasks and reduces operational costs by 60% ✅ Full-stack AI applications from concept to deployment (Python backend, React frontend) 🛠️ TECHNICAL EXPERTISE 🤖 AI Application Development: Custom AI Apps: Python, FastAPI, Flask, Django backends with React and Next.js frontends LLM Integration: OpenAI GPT-4, Claude API, Llama models, custom prompt engineering AI Agents: LangChain, AutoGPT, autonomous agents with tool calling and memory Vector Databases: Pinecone, Weaviate, Chroma for semantic search and RAG systems RAG Systems: Document processing, embeddings, intelligent Q&A, knowledge retrieval ⚡ Intelligent Automation: Workflow Automation: n8n (expert-level), Make, Zapier for complex multi-step workflows API Integration: REST and GraphQL APIs, webhooks, custom connectors, third-party service integration Data Automation: Web scraping, data extraction, ETL pipelines, automated reporting Business Process Automation: CRM integration, email automation, lead qualification, data enrichment AI-Enhanced Workflows: LLM-powered decision trees, intelligent routing, automated content generation 💻 Full-Stack Development: Backend: Python (FastAPI, Flask, Django), Node.js, serverless functions (Lambda, Cloud Functions) Frontend: React, Next.js, Vue.js, responsive UI and UX, modern web applications Databases: PostgreSQL, MongoDB, MySQL, Redis, vector databases APIs: RESTful design, GraphQL, authentication (JWT, OAuth), rate limiting, documentation ☁️ Cloud & Infrastructure: Cloud Platforms: AWS (Lambda, EC2, S3, RDS, SageMaker), Azure, Google Cloud Containerization: Docker, Docker Compose, container orchestration CI/CD: GitHub Actions, GitLab CI/CD, automated deployment pipelines Monitoring: Application logging, error tracking, performance monitoring, uptime alerts 🧠 AI & Machine Learning Operations: MLOps Platforms: Model deployment, versioning, monitoring, A/B testing ML Frameworks: TensorFlow, PyTorch, Scikit-learn for custom model training Computer Vision: Image processing, object detection, OCR, video analytics NLP Processing: Text analysis, sentiment analysis, entity extraction, document classification Data Engineering: Apache Airflow, data pipelines, batch processing, real-time streaming 🔒 Enterprise Security & Network (20+ Years): Network Architecture: Enterprise-grade design supporting 10,000+ users at 99.9% uptime Security Systems: Fortinet, Cisco Firepower, zero-trust architecture, compliance (SOC2, ISO 27001) DevOps: Infrastructure as Code (Terraform), Ansible, Kubernetes, monitoring (Grafana, Prometheus) Hybrid Cloud: Multi-cloud integration, secure connectivity, disaster recovery 🎯 SPECIALIZED SOLUTIONS: 📱 SaaS & MVP Development: End-to-end SaaS platform development from concept to launch MVP development with rapid iteration and user feedback integration Multi-tenant architecture with user management and billing integration Subscription management, payment processing (Stripe, PayPal) Admin dashboards, analytics, reporting features 🔄 Business Automation: Marketing automation with AI-powered personalization Sales pipeline automation and lead scoring Customer support automation with intelligent chatbots Data synchronization across multiple platforms Automated reporting and business intelligence dashboards 📊 Data Processing & Analytics: Web scraping and data extraction from complex websites API data aggregation from multiple sources Real-time data processing and transformation Automated data cleaning and enrichment Custom analytics dashboards with visualization 🤝 Integration Expertise: CRM Systems: Salesforce, HubSpot, Pipedrive integration Communication: Slack, Teams, Discord bots and notifications E-commerce: Shopify, WooCommerce, payment gateway integration Marketing Tools: Google Ads, Facebook Ads, email marketing platforms Productivity: Google Workspace, Microsoft 365, Notion, Airtable

It’s 2pm on a public holiday. The sun is out, it’s warm. One of those days that makes doing anything other than slouching in a bean bag with a rosé pretty damn hard. I’m at work. Our sales team has been accused of getting on the wrong side of consumer law. As the company lawyer, I’m preparing our response. I’m still at the office at 2am and beginning to think there must be a better way. The better way, I decide, is to change tack. Do something I truly love doing. Do Marketing. Quitting the job was easy, quitting the career took a bit more courage. Though, it was made easier by my passion for marketing and appetite for learning everything there was to know about it. These days I spend my time trying to master it. I run a content and campaign agency, consulting to businesses all over the world. The things I can help with: Inbound Marketing Methodology Copywriting Content Strategy and Creation SEM Social Media Strategy and Management Campaigns and Brand Need any proof? Just reach out and we’ll have a free chat about what I can do for you.

If you're looking for a highly competent, motivated, and forward-thinking CRO expert, I am the right choice for you. As a seasoned consultant and independent developer based in New Zealand, I bring a wealth of experience to the table. I have served as a lead developer for various agencies, including my own allowing me to be one of few people in the world who have the knowledge to implement & suggest conversion rate optimisation strategies while also being able to directly implement those suggestions for my clients. I bring a strong work ethic and exceptional writing skills to the table. Follow on from my marketing degree, I have focused on sharpening my ability to communicate effectively with clients and team members, ensuring seamless collaboration throughout your project.

100% Job Success Score. 7+ years in digital marketing. Clients across New Zealand, Australia, and the US. I handle the full digital marketing mix: Google Ads, SEO, AI visibility, Meta Ads, and landing page design. Most clients come to me for one thing and end up working with me across all of it. I keep my client list small enough that I'm actually across the accounts. If you want someone hands-on, message me and we can see how I can grow your business.