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What our customers are saying

At A Glance: Zoho CRM

The modern business environment is a diverse and competitive place. Customers and clients are capable of interacting with your business from all over the world through the Internet, opening up vast marketing opportunities and providing real-time information on your customers’ needs. Customer relationship management has always been important, but now as the world grows smaller through technology, its proper use is integral to the success of any business. Software companies have been working and developing CRM software suites that, when implemented successfully, have been proven to increase sales and improve marketing. A CRM specialist can apply these software tools and have them optimized for your business.

Zoho is a web-based online office software suite that provides cloud-based software services for managing office needs, from word processing to project management. One of the more powerful tools it offers is the Zoho CRM suite. A Zoho CRM specialist knows how to leverage the Zoho software and tailor it to your needs. Zoho CRM specialists can set up powerful CRM tools for you and your business, like data-driven marketing, sales tracking, or social media interaction. CRM specialists can also help you integrate email systems or existing mobile applications into the Zoho software platform, unifying all your CRM needs. A specialist is knowledgeable about all Zoho products and can help you manage and integrate any aspect you need into the Zoho service. The freelance Zoho specialists available on Upwork are highly computer literate and business-savvy individuals who can provide a cost-effective way to set up or manage your customer relationship systems.

Customer Support

6 Bonus Tips for Choosing the Best Customer Service Representatives

According to C. Britt Beemer, an authority on customer service, “A good customer service person is born, not taught.” Based on experience from several industry experts, these six tips can help you consistently identify talented customer service representatives.

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October 28, 2016

For Clients

How to Prepare the Perfect Bookkeeper Job Description

A freelance bookkeeper can step in and handle many of the organizational aspects of the business such as generating financial reports, handling payroll, and dealing with accounts payable/receivable. Here’s how to write the perfect bookkeeper job description to land the best professional for the job.

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October 27, 2016

Mobile Development

7 Common Mistakes That Could Affect Your Android App’s Performance

Mobile development is much different than desktop programming—there are UI elements, battery usage, bandwidth, and operating system support to account for. Any of these aspects can hurt your Android app’s performance, and your user experience. For Android developers, here are tips on a few common mistakes to avoid when designing and building a mobile app.

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October 26, 2016

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