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based on 713 client reviews
  • $125 hourly
    Greetings, I'm a Salesforce certified consultant who specializes in all aspects of the platform. I have certifications as both a Developer and Administrator. As an administrator, my goal is to provide clean solutions that are easy to maintain. As a developer, my goal is to implement code that enhances your experience and drives growth. My experiences include: building custom apps, digital experiences, automating processes, reporting, and maintaining existing infrastructures as well as establishing new ones. In the past, I've implemented applications that allow businesses to go fully digital and ditch the traditional need for paperwork. Outside of that, I've also saved clients thousands by building branded/In-house solutions. I've worked with small(2+ users) and large organizations(100+ users) in projects ranging from simple flow fixes to custom apps that enhance business productivity. Ultimately, my goal is to take your complex requirements and deliver groundbreaking solutions that focus on long-term success while engaging your team with the platform. Let's talk about your goals and how I can help, Thanks! List of some of my expertise: Expertise: Salesforce, PDF Butler, Butler Sign, Conga Composer & Conga Sign, Salesforce Maps, High Velocity Sales, Digital Experiences, API Integrations, Apex, and Lightning Web Components
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Authorize.Net
    Salesforce CRM
    Dashboard
    Salesforce Sales Cloud
    Administrative Support
    Salesforce Lightning
    Lightning Bolt
    Apex
    Salesforce
    Customer Relationship Management
    Twilio
    Salesforce Service Cloud
    JavaScript
  • $150 hourly
    Salesforce Consultant & Solution Architect with 8+ years of CRM development experience. Specializing in implementing and designing CRM, ERP, and custom in-house databases. Advanced skills in user testing, workflow automation, integrations, and data analytics. Experience: Salesforce SalesCloud implementations Salesforce Healthcloud Salesforce Service Cloud CPQ Einstein Analytics, Tableau CRM Data Migration Cum Laude Bachelors of Business Administration in Statistics and Quantitative Methods from Zicklin School of Business.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Marketing Cloud
    Salesforce CRM
    Salesforce App Development
    Apex
    Salesforce Lightning
    Administrate
    Salesforce Service Cloud
  • $120 hourly
    As a Salesforce/Technology enthusiast since 2010, I have worked on 200+ projects ranging from small to medium businesses to fortune 50 companies. I have logged over 10,000 hours working in the Salesforce Platform. A self-motivated and technical/business systems architect/admin/consultant with a proven track record in information technology, business analysis, application development, data architecture, scrum/agile, and project management. Excellent communication skills and ability to work at all levels of management. High energy team player with expertise in accounting, inventory management, marketing and business information systems. Proven leader with experience managing vendors and resources both onshore and offshore. Recent Notable Projects Include: Sales Cloud & Marketing Cloud Implementation for large insurance company with integration to 3 custom portals and a custom insurance ERP platform. New Business Onboarding - Served as the lead architect and consultant on a project where we developed a full onboarding and journey management process for a large oil and gas company. Disaster Recovery Application - Lead a team that developed a mobile custom application hosted on the Salesforce Platform that allowed the company to build out the structure of the building and capture information in real time on the project details. Lightning Implementation - Assisted a large manufacturer with moving from Salesforce Classic to the lightning UI. This included building custom lightning components. Service Cloud & Community Cloud Implementation for a Software Company - Lead a project to transition a company from a legacy case management system to Salesforce with communities. Implemented Service Console, Community Cloud, Knowledge, Live Agent, and other features.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Apex
    Salesforce Marketing Cloud
    Salesforce App Development
    Salesforce Wave Analytics
    Salesforce Lightning
    Salesforce CRM
    Salesforce Service Cloud
    Salesforce Sales Cloud
  • $65 hourly
    TOP 1 PERCENT ON UPWORK WITH EXPERT VETTED BADGE AND 100 PERCENT JOB SUCCESS RATE Phone System Expertise - Amazon Connect, Amazon Connect Adapter for Salesforce, Service Cloud Voice, AWS Lex for chatbots and voicebots, AWS lambda Amazon Connect and Lex Architect Profile with extensive development experience. 100 plus AWS Connect contact centers created AWS Lex expert in creating chatbots and voicebots. Worked on 50 plus Lex bots creation from scratch. AWS Kendra integration with Lex. Salesforce Rank - Ranger Salesforce Certified Administrator Extensive experience in Amazon Connect, LEX, Lambda, Kendra, Cloudformation, Dynamo Db, SES, SNS, EC2, Secret Manager, Cloud watch, Event bridge, S3, IAM and other AWS services. Custom CCP implementation for Amazon connect react js app with ac dialer, live agent status, real time metrics, recent activities, call result and many more features. 1. More than twelve years of IT experience. Amazon connects four years of extensive experience from the architect level to the development level. 2. Complete deployment knowledge for both username and SSO-based. More than 100 amazon connect deployments and created contact flows of a very complex nature. 3. Knowledge of all configurations like create user, queue, routing profile, quick connect, reports, hours of operation, phone numbers, etc. 4. Can design architect and create contact flows as per the customer requirement of any complexity involving amazon lex or lambda or some other stuff. 5. Have a working knowledge of creating amazon lex and integrating it with amazon connect. 6. Know using lambdas to call external applications and using external data in amazon connect. 7. Implemented amazon connect chat widget and chat functionality. Interactive chat for amazon connect 8. Experience as technical lead development for amazon connect. 9 . Knowledge of other AWS services like lambda, kinesis, amazon Polly, transcribe, lex, SES, SNS, pinpoint, single sign-on, etc. 10 . Implemented amazon connect custom CCP using amazon connect streams. 11. Integrated custom CCP in Salesforce. Amazon connects CTI adapter whole working experience 12. Implemented features like callback, recording, amazon lex, out-of-office hours, wait time, dynamic queue selection, voicemail, etc. 13. Fluent in English with good interpersonal communication skills. 14. Working experience on Salesforce Service Cloud Voice. 15. Interactive chat messages for amazon connect. 16. Async chat solution for amazon connect. Extensive experience with 3CX configurations and management consoles. 3CX call flow designer. 3CX integration with MS Teams. Twilio experience with Studio, configuring inbound outbound calls, sip domains, whatsapp integration with amazon connect, lambda functions Live demonstration available anytime. Open for any questions related to Amazon Connect, Lex, 3CX. Customer satisfaction is the foremost goal. Believes in building long-term relationships. IT experience architect, development for over twelve years. Working in multiple technologies, including Salesforce, Dotnet, electron jS, Angular js, React Js. AWS amazon connects, lambda, cloud front, cloud watch, transcribe, contact analysis, Polly. Product Created - AIM - APP in Minutes. It can create both windows and mac apps for any website in less than 3days. Salesforce Rank - Ranger Salesforce Certified Administrator Immense experience on Dot net MVC, Forms I have Salesforce expertise in the Lightning Aura Components and the Salesforce admin configuration.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    AWS Application
    Amazon Lex
    Amazon Web Services
    Node.js
    Electron
    Salesforce
    Salesforce Service Cloud
    Salesforce Lightning
    AngularJS
    ASP.NET MVC
  • $45 hourly
    10+ years of salesforce experience with customization, administration, development, integration, deployments/migration, community implementation, the security review process, and app distribution using app-exchange/trial force. ★ Certifications: • Salesforce Certified Application Architect • Salesforce Certified Data Architecture and Management Designer • Salesforce Certified Sharing and Visibility Designer • Salesforce Certified Platform Developer I • Salesforce Certified Advanced Administrator • Salesforce Certified Administrator • Salesforce Certified Community Cloud Consultant • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce certified App Builder • Salesforce accredited Financial Service Cloud Consultant ★ Developing solutions and apps on Salesforce since 2011. ★ Main current specialization - Lightning components, Apex triggers, Apex classes, Visualforce, Rest API integration, Process Builder, Workflows, Validation rules, Email Templates Creation Governor limits, Data migration and Reports, Refactoring code, Reports, Dashboards ★ Technologies/Languages: Salesforce.com, Force.com, JavaScript,Angular JS ★ Integrations with Salesforce : • Pay- pal Payment Gateway, • Stripe payment gateway, • Authorize.net payment gateway, • Amazon Web Service • Google maps, • Bing maps • Textey SMS • 360 SMS • SMS Magic • Quick Books • SMS Magic • Salesforce to Salesforce Integration ★ Service Cloud Implementation: • Service console • Live chat • Omni Channel • Email to case • Web to Case • Field Service Lightning ★ Salesforce Community Builder
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Sales Cloud
    Salesforce
    Salesforce Lightning
    Salesforce Service Cloud
    Salesforce CRM
  • $60 hourly
    I am a certified Salesforce developer with over 5 years of experience. I have helped many businesses to integrate Salesforce with their systems and develop customizable applications on the Salesforce platform and AppExchange. I am also an expert in integrating Salesforce with other technologies, such as Ruby, TypeScript, JS, and Python. I am a highly motivated and results-oriented individual. I am also a team player and I am always willing to go the extra mile. I am passionate about Salesforce and I am committed to helping businesses achieve their goals. I am available for remote work and I am flexible with my hours. I am also willing to travel for long-term projects.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Visualforce
    AWS Application
    Salesforce App Development
    API Integration
    Salesforce Sales Cloud
    Ruby on Rails
    Salesforce Lightning
    Apex
    Salesforce
    Salesforce CRM
    Salesforce Service Cloud
    React
    SQL
    Ruby
    JavaScript
  • $140 hourly
    Experienced Salesforce Consultant - 5x Certified. I have been Implementing and Administrating Salesforce for over 7 years with extensive experience with 3rd Party Integrations, Custom Apex Development, Automation Tools, and Reporting. While my average organization I support is roughly around 100-200 Salesforce users, some of my clients have +1000 employees that I support on the Salesforce Cloud.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    SQL
    Apex
    Salesforce Lightning
    Microsoft Project
    CRM Software
    Object-Oriented Design
    Marketing Automation Audit
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Customer Relationship Management
    Salesforce Service Cloud
    Pardot
    Email Marketing
    Salesforce CRM
  • $75 hourly
    🏆 Top - Rated Plus 🏆 100% - Job Success 🏆 100% - Clients who would recommend us What we offer: ✅ Highly dedicated team ✅ Free consultation ✅ Maintenance 24/7 ✅ Our Salesforce Certified App Builder can make a complete application to your business requirements. ✅ Our Salesforce Administrator will keep Salesforce users trained and educated, solve complicated business problems and keep projects moving forward. ✅ Our Salesforce Consultant will improve your business by generating revenue and bring value to the clients! Our Certifications: 🎓Salesforce Certified Administrator🎓 🎓Salesforce Certified Developer🎓 🎓Salesforce Certified Platform Developer I🎓 🎓Salesforce Certified Platform App Builder🎓 🎓Salesforce Certified Sales Cloud Consultant🎓 🎓Salesforce Certified Service Cloud Consultant🎓 🎓Salesforce Certified System Architect🎓 🎓Salesforce Certified Identity and Access Management Designer🎓 🎓Salesforce Certified Integration Architecture Designer🎓 🎓Salesforce Certified Marketing Cloud Consultant🎓 🎓Salesforce Certified Pardot Consultant🎓
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce CPQ
    Salesforce
    SQL
    SOAP
    REST
    Salesforce Wave Analytics
    Pardot
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Visualforce
    Salesforce Marketing Cloud
    Salesforce App Development
    Apex
    Salesforce Lightning
    Salesforce CRM
  • $75 hourly
    ✅ Expert-Vetted (TOP 1% expert at UpWork) ✅ TOP RATED PLUS ✅ 100% Job Success ✅ $800k+ earned. Yet, I am just getting started.! I'm Thiago, a seasoned full-stack developer and marketing automation specialist dedicated to delivering outstanding outcomes. Throughout my career, I've had the privilege of collaborating with prestigious clients and esteemed organizations, including Bloomberg, Cargill, Costar, and various companies engaged in digital transformation. My unwavering commitment to client satisfaction is exemplified by my consistent track record of surpassing expectations and going the extra mile. Custom Application Development: My expertise lies in the realm of custom application development, encompassing a wide range of technologies such as .Net, C#, ASP.NET MVC, .NETCore, ReactJS, Angular, JQuery, SQL Server, HTML, CSS, WordPress, Salesforce, mobile app development, JavaScript, and Apex programming language. Salesforce: I possess an in-depth understanding of Salesforce clouds, including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Mulesoft, Field Service Lightning, Financial Service Cloud, Commerce Cloud, Experience Cloud, and NPSP. Additionally, I am well-versed in APEX programming, Lightning Web Components, process builders, workflow automation, and RESTful/SOAP API development. Marketing Automation: My extensive experience includes successfully executing numerous large-scale projects, involving the design of system architectures, seamless integration with external systems and databases, and the development of tailored solutions for lead routing, email notifications, and record de-duplication. I possess proficiency in leading marketing automation platforms such as Salesforce Marketing Cloud, Marketo, Eloqua, Pardot, and HubSpot, with a proven track record of implementing and configuring cutting-edge marketing automation solutions for enterprise-level organizations. Feel free to reach out to discuss how I can contribute to your success. Let's connect and explore the possibilities together. Technical Specification: Wordpress, CodeIgnitor, Zend, Magento, ExpressionEngine, iOS Development, Craft CMS, Personalization, Hubspot, Marketo, Eloqua, Mandrill, Git, PHP, Joomla, Silverlight, Android Development, IoT Development, Litmus, Symphony, .NET, C#, Agile SCRUM, HTML5, CSS3, SASS, NPM, Gulp/Grunt/Yarn, XML, SOAP, JSON, Linux, Bash, Apache/NGINX, Javascript, Node.js, Express.js, jQuery, mySQL, MongoDB, PostGres, Salesforce, CiviCRM, Apple Watch, Machine Learning, TensorFlow, Cloud AI, Azure Machine Learning, Shopify, Laravel, Amazon AWS, Ruby on Rails, Kentico, Sitecore, Umbraco, Elcom, Progress Sitefinity, DNN, Ingeniux, Episerver, Pimcore, Vue, Cesium, React, Angular, Ember, Backbone.js, Ember, Sharepoint, Java
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    XML
    Salesforce Email Studio
    Business Applications Consultation
    Architecture Design
    Custom App
    Customer Portal
    API
    Salesforce Service Cloud
    Pardot
    Salesforce Marketing Cloud
    Salesforce App Development
    SOAP
    Salesforce Lightning
    Apex
    Salesforce CRM
  • $40 hourly
    One of the Top rated developers on Upwork with a “𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 𝐏𝐋𝐔𝐒” badge and 99+ job success rate. I have successfully completed 𝟒𝟎𝟎+ 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 over the last 8 years, which include Salesforce and HubSpot consultation, development, customization, Integration and complete implementation to small bug-fixing jobs. The project length does not matter to me, 𝐌𝐲 𝐦𝐚𝐢𝐧 𝐦𝐨𝐭𝐭𝐨 𝐢𝐬 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐚𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡 𝐭𝐡𝐞𝐢𝐫 𝐠𝐨𝐚𝐥𝐬. So, I am ready to take care of your project. Over the last 8+ years, I have implemented every aspect of Salesforce and HubSpot – 𝐒𝐚𝐥𝐞𝐬 𝐂𝐥𝐨𝐮𝐝/𝐇𝐮𝐛, 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝/𝐇𝐮𝐛, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝/𝐇𝐮𝐛, 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐂𝐥𝐨𝐮𝐝, 𝐏𝐚𝐫𝐝𝐨𝐭, 𝐂𝐮𝐬𝐭𝐨𝐦 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧, 𝐄𝐦𝐚𝐢𝐥 𝐓𝐞𝐦𝐩𝐥𝐚𝐭𝐞 𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠, 𝐖𝐞𝐛/𝐥𝐚𝐧𝐝𝐢𝐧𝐠 𝐏𝐚𝐠𝐞𝐬 𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠, Third-party Integration, Data Migration, Customer Portals, Force.com Sites, Salesforce Lightning and AppExchange App Development. 𝐌𝐲 𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: • Proficient in comprehending high-level project specifications and strategizing project implementation approaches. • Customization of standard logic and pages. • Set up workflow and approval processes. • Configure Sales automation & Analytics • Integrations with 3rd-party services • Expert in data migration and management • Specialization in email template and landing page designing • Rich knowledge of Apex triggers and controllers. • Strong command of Lightning Web & Aura Components • Communities and Force.com site development with custom login forms and design. • Excellent in communication. • Expert in setting up data security and developing reports to visualize data on the dashboard. • Expert in CTI, Zapier, Docusign, Mailchimp, Quickbooks, Stripe integration Independently, I have handled numerous projects from these varied domains for clients based out of the American, European, Asian, Australian and African regions. I have extensive experience with various multinational corporations. Delivering on-time quality products is the strength I value the most. 𝐑𝐞𝐦𝐞𝐦𝐛𝐞𝐫: 𝐖𝐡𝐚𝐭 𝐈 𝐩𝐫𝐨𝐦𝐢𝐬𝐞...𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫!!
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Forecasting
    Automated Deployment Pipeline
    Process Development
    JavaScript
    Salesforce CPQ
    Report
    Dashboard
    Pardot
    Salesforce Service Cloud
    Visualforce
    Salesforce Marketing Cloud
    DocuSign
    Salesforce Sales Cloud
    Apex
    Salesforce Lightning
  • $70 hourly
    I have expertise in integrating Salesforce with other applications using SOAP, REST API. I also have extensive experience developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components. My core skills are: -- Consulting and providing solutions based on the "Best Practices" -- Setup the salesforce.com (including Configuration and Customization) -- Business Process Automation (visual workflows, process builder, approvals, etc) -- Creating Dashboards and Reports -- Getting Data clean and keeping it that way -- Extending Salesforce CRM with apps from AppExchange -- Salesforce APIs and Integration with other platforms -- Apex/Visualforce development -- App Development -- Data migration and maintenance (Data loader, Demandtools & PeopleImport) -- Service Cloud Administration (Console, Web2Lead, Web2Case, Email2Case,System Security, Role Hierarchies, Profiles, Sharing settings) -- Create DocuSign, Conga merge templates -- Communities I help companies transform their business processes to Force.com Platform and help them utilize the full potential of their Salesforce Org. Do let me know, if i can work with you in any case related to it, i appreciate your time in reading this.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Pardot
    Salesforce CRM
    Salesforce Marketing Cloud
    GitHub
    Apex
    Salesforce
    Salesforce CPQ
    Visualforce
    Salesforce Service Cloud
    Salesforce App Development
    Pardot Marketing
    Pardot Development
    Salesforce Sales Cloud
    Salesforce Lightning
    Amazon Web Services
  • $150 hourly
    I am experienced Certified Salesforce Architect/Admin with over 10 years automating business processes and developing custom scalable solutions on the worlds #1 CRM. I am great at listening to needs of stakeholders, discussing best practices, talking through solutions and transforming gathered requirements into efficient solutions. I have worked on projects as a solo Administrated and have been part of large scale implementations. I have been at a Senior Level Administrative position for the past 3 years within the Salesforce ecosystem specializing in B2B Commerce (Cloudcraze and the newer internal version within Salesforce using communities). I have tremendous amount of experience using all the declarative tools within Salesforce and can read/update/modify Apex code as well. I currently hold 10 Salesforce Certifications: Salesforce Application Architect Salesforce Data Architect and Management Designer Salesforce Sharing and Visibility Designer Salesforce B2B Commerce Administrator Salesforce Platform Developer I Salesforce Service Cloud Consultant Salesforce Sales Cloud Consultant Salesforce Advanced Administrator Salesforce Administrator Salesforce Platform App Builder
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce CRM
    Salesforce Sales Cloud
    Salesforce Service Cloud
    Salesforce
  • $40 hourly
    I am a certified Salesforce Developer and Administrator having 4+ years hands-on experience with Salesforce. Experience in Force.com Development/ Integration experience on Salesforce.com using Custom Objects, Record Types Apex (Classes, Controllers & Triggers), Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce Pages, SOSL, SOQL, WSDL, Custom Tabs, Custom Objects, Junction objects, master-detail relationships and lookup relationships.Analytics and Dashboards. A competent Team Player who possess exceptional skills to exceed set target. I am result-oriented, independent, have ability to work with small/large teams, commendable interpersonal and time management skills, and have capability to work under pressure and manage other members of the team. Through my experience to date I believe that I have developed a range of skills and qualities to a high level. In particular, I can easily empathize with people's needs which enables me to be a strong team player. However I am equally comfortable and effective when left to work alone and I give maximum effort and commitment to all tasks undertaken. Learning new skills and investigating new ways of doing things interest me greatly and I try to make a positive contribution in my community whenever possible.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Marketing Cloud
    API
    Salesforce1
    JavaScript
    Visualforce
    Salesforce
    Apex
    Salesforce App Development
    Salesforce Service Cloud
    Salesforce Lightning
    Salesforce CRM
    Salesforce Sales Cloud
    API Integration
  • $75 hourly
    Based in Indianapolis (EST), I am a 10x+ certified Salesforce Architect/ Developer/ Consultant/ Admin. Carrying with me over 10 years of experience, my passion is architecting and implementing CRM solutions on Salesforce platform that are scalable, easy to adapt, intuitive and follow best industry practices. I have extensive experience implementing Sales, Service, Marketing, B2C Commerce and CX solutions of all sizes and complexities spanning across several industry domains (Life Sciences, Retail, Non Profit, Manufacturing, Real Estate, Finance, Fitness, Wineries, Hospitality, PetCare etc.) Have completed over 45 Sales and Service Cloud implementations, over 18 Marketing Cloud Implementations and 11 Pardot implementations so far. Have extensive depth and breadth of projects on Salesforce - IMPLEMENTATIONS - Fresh implementations, Sales/Service process setup & automation, Reporting, Customer and Partner/PRM Portals INTEGRATIONS - Have integrated Salesforce with ZenDesk, Quickbooks, Netsuite, Slack, HubSpot, Pardot, Marketing Cloud, Mail Chimp, Drift, Google Sheets, STRIPE, Teachables, Snowflake, JIRA, Outreach.IO, Salesloft and many more CUSTOMIZATIONS - Flows, Apex, LWC, Lightning, Triggers, Classes APP DEVELOPMENT - Custom App Development for AppExchange ADMINISTRATION - Security, SSO, User Setup, Custom Objects, Page Layouts, Automations, Reporting REPORTING/ ANALYTICS - Sales Reports, Service Desk KPIs, Forecasting, Pipeline reports, Lead/ Opportunity Funnel, SLAs and other custom reports My clients admire me for my Consulting and Problem Solving skills. I bring to the table a perfect blend of Sales, Service, Customer Experience and Marketing technologies along with domain expertise Below are the various certifications in my bag Certified Salesforce Application Architect Certified Salesforce Data Architect Certified Salesforce Integration Architect Certified Salesforce Sharing & Visibility Designer Certified Salesforce Admin Certified Salesforce Developer Certified Salesforce Service Cloud Consultant Certified Marketing Cloud Architect Certified Marketing Cloud Email Specialist Certified Veeva Admin My technology/tool stack comprises - - Force.com - Salesforce Sales and Service Cloud - Experience Cloud, Revenue Cloud (CPQ) - Health Cloud - Marketing Cloud/ ExactTarget - Pardot - Hubspot, Mail Chimp - B2C Commerce Cloud - Veeva CRM and Veeva Vault - Informatica Power Center (Development, Administration) - Informatica Cloud (Development, Administration) - Data warehousing, Data Modeling - SQL, PL/SQL - Zapier
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Apex
    Commerce Cloud
    Salesforce App Development
    Informatica Cloud
    Salesforce CPQ
    Pardot Development
    Informatica
    Service Cloud Development
    Salesforce Service Cloud
    Salesforce Lightning
    Salesforce
    Salesforce Sales Cloud
    Zapier
    Pardot
    Salesforce Marketing Cloud
  • $40 hourly
    Seeking a Salesforce expert to elevate your business? Look no further! ⭐️⭐️⭐️⭐️⭐️ 🌟 A top-rated Salesforce expert on Upwork with over 15+ years of experience. 🎯 Official Salesforce Platinum Consulting Partner and ISV, PDO Partner. 🎯 Author of "CRACKING SMS CONVERSION CODE." 🎯Certifications: ▶️ Salesforce Certified Administrator from 2009 ▶️ Salesforce Certified Sales Cloud Consultant ▶️ Salesforce Certified Service Cloud Consultant ▶️ Salesforce Certified Platform App Builder 🌟 Achievements: 🎯 Over 1500 projects completed. 🎯 Diverse industry experience including Media, Entertainment, Real Estate, Healthcare, Finance, and more. 🎯 Collaboration with renowned brands like PwC, Deloitte, Colgate Palmolive, and others. 🎯 I can help you design a roadmap for your business vision and deliver tailored Salesforce solutions, whether you need CRM implementations, Pardot, web and app development, or third-party tool integration. I can help you design a roadmap for your business vision and deliver Salesforce solutions that are tailored to your unique needs. Whether you're looking for custom CRM implementations, Pardot, web and app development, or integration with third-party tools, I can help you achieve your goals. ▶️EXPERIENCE IN IMPLEMENTING: 💠 Sales Cloud 💠 Marketing Cloud 💠 Pardot/Account Engagement 💠 Service Cloud 💠 Community Cloud/ Experience Cloud 💠 Salesforce Health Cloud 💠 3rd Party Tools Integrations 💠 Appexchange Apps Development 🎯 MY EXPERTISE: 💠 15+ Years of Industry Experience 💠 100+ Custom Integrations including Quickbook, DocuSign, Marketo, Mailchimp, Conga, Authorize.net, Stripe, Task Ray, Mission Control, Five9, Ring Central, Talkdesk etc. 💠 Appexchange App Development and Listing. Some of them are 360 SMS App, 360 VTM, Techsee, Textolic, and many more 💠 Integrated more than 150+ systems with Salesforce. 🎯 SKILL SET AND EXPERIENCE: 💠 Good experience in designing and creating custom solutions using Salesforce and exposure to reports and dashboards. 💠 Worked with APEX, Visualforce, Aura, Lightning, Process Builder, data loader, validation rules, approval processes, configurations, etc. 💠 Worked on APIs, flows and triggers, custom integrations, data integration, Business logic, and User Interface integration If you are looking for an extra pair of hands to join your team and expand your portfolio, I offer a FREE INITIAL CONSULTATION, so you can see why I'm the right choice for all your Salesforce needs. Let's collaborate to create a brighter future for your business. Contact me today and take the first step towards your business's success! Get in touch today and take the first step towards a brighter future for your business! Thanks
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Marketing GPT
    Salesforce1
    Pardot Development
    Salesforce Marketing Cloud
    Salesforce Service Cloud
    Salesforce Einstein
    Salesforce Email Studio
    Salesforce Lightning
    Salesforce CPQ
    Salesforce
    Salesforce Wave Analytics
    Salesforce Sales Cloud
    Salesforce App Development
    Salesforce CRM
    Pardot
  • $48 hourly
    Salesforce Developer/Architect with over 14+ years of experience building and deploying large, scalable systems on top of Salesforce clouds, as well as consulting, integration, and Admin/Development services for Salesforce, Lightning Framework AURA, and LWC. Expert in: Worked on many projects for FSL, Zoom Integration with Salesforce, B2B Lightning Salesforce, CPQ, Pardot, MuleSoft Integration, AWS S3 Integration(using S3 Link), Marketing Cloud, Conga Composer, DocuSign, Adobe Sign, WebMerge, Mailchimp, Sightcall, Jitterbit. Worked on project for many business domains likes, 📌 AR (Account Receivable) 📌 AP (Account Payable) 📌 B2B (Business To Business) 📌 B2C (Business To Consumer) 📌 EIPP (Electronic Invoicing Presentment and Payment) 📌 CRM (Customer relationship management) 📌 CPQ (Configure, Price, Quote) 📌 Campaign Survey 📌 Banking & Finance 📌 Medical & Pharma 📌 Training & Education 📌 Credit Review etc. Offer services such as: ✅ Salesforce.com Customization and Force.com Development. ✅ Salesforce1 enabled sites, communities, and portals. ✅ Streamlining processes ✅ Integrating 3rd party applications through APIs (REST, SOAP), ✅ Data optimization and Data Migration ✅ Salesforce packages and clearing salesforce screening for app exchange packages. Hold the following certifications: 🏅 Salesforce Certified Solution Architect. 🏅 Salesforce Certified Integration Architect. 🏅 Salesforce Certified Platform Developer I. 🏅 Salesforce Certified Platform Developer II. 🏅 Salesforce Certified Sales Cloud Consultant. 🏅 Salesforce Certified Service Cloud Consultant. 🏅 Salesforce Certified Experience Cloud Consultant. 🏅 Salesforce Certified Force.com Developer. 🏅 Salesforce Certified Advanced Administrator. 🏅 Salesforce Certified Administrator. For the last 9 years, mostly served clients from the United States, the United Kingdom, and Canada, and communication has never been an issue due to timezone differences.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Email Studio
    Visualforce
    Jitterbit
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Salesforce Service Cloud
    Salesforce Lightning
    Apex
    Salesforce App Development
    Salesforce CRM
    Salesforce
    API Integration
  • $35 hourly
    𝘐’𝘮 𝘢 𝘚𝘦𝘯𝘪𝘰𝘳 𝘚𝘢𝘭𝘦𝘴𝘧𝘰𝘳𝘤𝘦 𝘊𝘦𝘳𝘵𝘪𝘧𝘪𝘦𝘥 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘢𝘯𝘵 & 𝘊𝘰-𝘍𝘰𝘶𝘯𝘥𝘦𝘳 𝘰𝘧 𝘢 𝐂𝐥𝐨𝐮𝐝𝐂𝐚𝐜𝐡𝐞 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 - A Top Rated Agency on Upwork 🏆🏆 . 𝘐 𝘩𝘢𝘷𝘦 𝘮𝘰𝘳𝘦 𝘵𝘩𝘢𝘯 10 𝘺𝘦𝘢𝘳𝘴 𝘰𝘧 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘪𝘯 𝘵𝘩𝘦 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺. 𝐎𝐧𝐞 𝐨𝐟 𝐦𝐲 𝐚𝐫𝐞𝐚𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐥𝐢𝐞𝐬 𝐢𝐧 𝐏𝐚𝐫𝐝𝐨𝐭, 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞'𝐬 𝐩𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐭𝐨𝐨𝐥. 🚀 Implementation and Migration: I have successfully implemented and migrated Pardot for numerous clients, ensuring a seamless transition and minimal disruption to their marketing workflows. I have a deep understanding of Pardot's features and functionality, allowing me to tailor the implementation to meet specific business requirements. 🎯 Lead Management: I excel in configuring and customizing Pardot to optimize lead management processes. This includes designing and implementing lead nurturing programs, scoring models, and automation rules to efficiently manage leads throughout the entire customer journey. ✉️ Email Marketing Automation: With the Salesforce Certified Marketing Cloud Email Specialist certification, I possess specialized knowledge in utilizing Pardot for email marketing automation. 𝐈 𝐡𝐚𝐯𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐛𝐨𝐭𝐡 𝐂𝐥𝐚𝐬𝐬𝐢𝐜 𝐚𝐧𝐝 𝐋𝐢𝐠𝐡𝐭𝐧𝐢𝐧𝐠 𝐝𝐨𝐢𝐧𝐠 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠: 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬; 🔰 I have successfully implemented and migrated Salesforce CRM systems for numerous clients, ensuring a smooth transition and minimal disruption to their business processes. 🔰 I have provided valuable insights on data structure optimization, data cleaning, importing, and updating. I excel in configuring objects and object types to meet specific business requirements. 🎓Certification🎓 ✅ Salesforce Certified Associate ✅ Salesforce Certified Marketing Cloud Administrator ✅ Salesforce Certified Development Lifecycle and Deployment Architect ✅ Salesforce Certified System Architect ✅ Salesforce Certified Platform Developer II ✅ Salesforce Certified Integration Architect ✅ Salesforce Certified Experience Cloud Consultant ✅ Salesforce Certified Identity and Access Management Architect ✅ Salesforce Certified Platform App Builder ✅ Salesforce Certified Application Architect ✅ Salesforce Certified Data Architect ✅ Salesforce Certified Sharing and Visibility Architect ✅ Salesforce Certified Service Cloud Consultant ✅ Salesforce Certified Sales Cloud Consultant ✅ Salesforce Certified Administrator ✅ Salesforce Certified Marketing Cloud Email Specialist ✅Salesforce Certified Platform Developer I 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 𝑩𝒆𝒚𝒐𝒏𝒅 𝑺𝒂𝒍𝒆𝒔𝒇𝒐𝒓𝒄𝒆 ⭐ 𝐙𝐨𝐡𝐨 𝐂𝐑𝐌: - My expertise lies in tailoring Zoho CRM to cater to the specific and unique requirements of your business. This involves a meticulous process of customization and configuration to ensure optimal performance. Zoho CRM Services: ✔ Zoho CRM ✔ Zoho One ✔ Zoho Books ✔ Zoho Inventory ✔ Zoho Campaign ✔ Zoho Sign ✔ Zoho Form ✔ Zoho SalesIQ ✔ Deluge Script ✔ Data Migration from other CRM ✔ Marketing Workflow Automation ⭐ 𝐏𝐢𝐩𝐞𝐝𝐫𝐢𝐯𝐞: - I excel in successfully implementing and customizing Pipedrive instances to precisely match your business needs. By maximizing the features of Pipedrive, I enhance sales processes and elevate customer relationship management. ✔ Pipedrive CRM Configuration ✔ Email Integration ✔ Integration With Third-Party Tools ✔ DocuSign Integration ✔ Xero or Quick Book Integration ✔ Web Form Integration ✔ Workflow Automation (Lead, Deal) ✔ Data Migration from other CRM ✔ Telephony System integration ✔ SMS features and integration ⭐ 𝐇𝐮𝐛𝐒𝐩𝐨𝐭: - With a deep understanding of HubSpot, I bring expertise in implementing and customizing this platform. The seamless integration with Salesforce creates a unified and streamlined approach to customer relationship management. ✔ HubSpot CRM ✔ Workflow Automation ✔ Integration With Third-Party Tools ✔ HubSpot Sale Hub Configuration ✔ HubSpot Marketing Hub Configuration ✔ Email Sequence ✔ Data Migration from other CRM ✔ Telephony System integration ✔ SMS features and integration ⭐ 𝐖𝐨𝐫𝐤𝐚𝐭𝐨: - Integration Pro for Seamless Workflows: As a Workato integration professional, I specialize in creating seamless workflows, enabling efficient data synchronization, and ensuring interoperability across systems. ✔ Integration Services: ✔ Workflow Automation ✔ Data Synchronization ✔ Real-Time Data Integration ✔ Event-Driven Automation ✔ Data Mapping and Transformation ✔ Custom API Creation ✔ Error Handling and Logging ✔ Job Scheduling ✔User Authentication and Authorization ✔ Notification Services ⭐ 𝐌𝐨𝐧𝐝𝐚𝐲.𝐜𝐨𝐦 ✔ Implementation Services ✔ Customization and Configuration ✔ Integration Services ✔ Automation Solutions ✔ Consultation and Advisory ✔Migration Assistance ✔Dashboard and Reporting Services ✔ Collaboration Enhancements
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce App Development
    Pardot Development
  • $190 hourly
    𝟱-𝗦𝘁𝗮𝗿 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 ⭐⭐⭐⭐⭐ Salesforce Certified since 2010 ✅ 🎓 Certified Sales Cloud Consultant 🎓 Certified Service Cloud Consultant 🎓 Certified Data Architect 🎓 Certified Account Engagement (Pardot) Specialist ➡️ Plus 6 more Salesforce certifications 🎓 and 170+ Badges 🏆 👇 Check out my video 👇 👇 Check out my portfolio 👇 🎓 MBA from Duke University, North Carolina 🎓 Certified practitioner/consultant on Salesforce, Google Cloud, and Amazon Web Services 🎓 Fluent in English and French You're in good hands! I have 15 years of consulting experience helping companies of all sizes, from 3 to 300 employees. I lead consulting engagements and helped dozens of customers in Europe and Australia improve their sales and service operations by streamlining and digitizing their processes. "Sami is in a different league altogether as a stand-out, top calibre freelancer and simply outstanding Salesforce.com GURU." -- actual client feedback, October 2019 I pay high attention to detail with focus on end results. I set up customer-centric processes and data-driven KPIs. I specialize in B2B and B2G businesses, particularly in financial services (mortgage brokers, lenders, BNPLs, insurance brokers and carriers), technology (SaaS and fintech), and professional services (law firms, recruiting firms, compliance service providers). I am deeply familiar with the Salesforce technology stack: - Sales/Service/Experience Clouds - Account Engagement (Pardot) - Analytics and reporting - Integration with MailChimp, DocuSign, Xero.com, Conga, Nintex Drawloop, Zapier, HubSpot, LinkedIn, DiscoverOrg, LeanData, Drift, and much more - Installation and configuration of AppExchange apps I specialize in challenging assignments: - Greenfield and brownfield projects - Salesforce migration - Rearchitecting live orgs with zero end-user disruption - Updating and manipulating large data sets - Upgrading from Classic to Lightning
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    B2B Marketing
    Salesforce CRM
    Database Design
    Strategy
    Customer Relationship Management
    Pardot Development
    Salesforce App Development
    Pardot
    Salesforce
    Salesforce Sales Cloud
    Business with 100-999 Employees
    Salesforce Service Cloud
    Salesforce Lightning
  • $50 hourly
    Experience in working with: ✅ Salesforce configurations/setup ✅ Salesforce classic to lightning migration. ✅ Field Service Lightning ✅ Flow Builder ✅ Rest/ Soap API Integration ✅ Apex, Lightning Aura Framework & Lightning Web Components ✅ Triggers, Apex Test Classes ✅ Workflows, Process Builder, Approval Process. ✅ Profile, Sharing Settings, Role Hierarchy ✅ Service Cloud and Sales Cloud Implementation. ✅ Live Agent Setup ✅ Einstein Bot, Salesforce CPQ Salesforce Certified Developer and Consultant ✅Salesforce Certified Application Architect ✅Salesforce Certified Data Architect ✅Salesforce Certified Sharing and Visibility Architect ✅Salesforce Certified Sales Cloud Consultant ✅Salesforce Certified Service Cloud Consultant ✅Salesforce Certified Field Service Lightning Consultant ✅Salesforce Community Cloud Consultant ✅Salesforce Certified Platform App Builder ✅Salesforce Certified Platform Developer I ✅Salesforce Certified Administrator Successfully delivered Integrations with: ✅ Stripe ✅ SAP ✅ Tipalti ✅ PokitDok ✅ QuickBooks ✅ MYOB ✅ JIRA ✅ Esker ✅ YayPay ✅ ZenKraft ✅ PayPal ✅ Accounting Seed ✅ Google Maps ✅ Office 365 ✅ Slack AppExchange Product Experience: ✅ Conga Composer ✅ Property Base ✅ DocuSign ✅ Nintex DrawLoop ✅ Salesforce CPQ (formerly called SteelBrick) ✅ Field Service Lightning
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    API
    Salesforce CRM
    Salesforce Sales Cloud
    Dashboard
    Salesforce App Development
    Apex
    CPQ Software
    Automated Workflow
    Salesforce1
    Salesforce Service Cloud
    Salesforce Lightning
    Business Applications Consultation
    Visualforce
    AppExchange
  • $60 hourly
    Expert Salesforce Developer and Admin with 10+ years of experience in the Salesforce Eco-system. Experienced in building Salesforce Systems that reflect your business process, utilizing automation to create efficiencies, and provide clarity and insight into your business. I have expertise in reporting, custom automation, Salesforce Lightning development & migration, data management, data analysis and sales operations management. Salesforce Skills - Sales Cloud, Service Cloud - Salesforce Lightning & Classic - Mobile Configuration - Reports & Dashboards - Custom Automation - Lightning App Builder - Security & MFA My Certifications: ✴️ Salesforce Certified Platform App Builder ✴️ Salesforce Platform Developer 1 ✴️ Salesforce Certified Administrator ✴️ Salesforce Community Cloud Consultant Share your requirements, and I'll provide you with the most suitable CRM solution per your needs.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Email Studio
    Salesforce Einstein
    Salesforce CPQ
    Visualforce
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce Marketing Cloud
    Apex
    Salesforce App Development
    CRM Automation
    API
    Salesforce
    Customer Relationship Management
    Salesforce CRM
  • $30 hourly
    Hello I have 12 years of experience helping companies of all sizes, from 3 to 300+ employees. I help successful companies build their customer strategy, optimise their sales and service processes, and translate this into an effective Salesforce setup. I am deeply familiar with the Salesforce technology stack: - Sales/Service/Experience Clouds - Analytics and reporting - Einstein AI Predictions and chatbots - Integration with MailChimp, DocuSign, Xero.com, Conga, Nintex Drawloop, Zapier, HubSpot, LinkedIn, DiscoverOrg, LeanData, Drift, and much more! - Installation and configuration of AppExchange apps I have helped clients in many industries: - Financial services: insurance, asset management, advisory - Technology - Professional services - Fast-moving consumer goods (FMCG) - Aviation - Manufacturing - Health care - Telecom Technical Exposure: 1) Salesforce | Lightning Components | Lightning Flows | Apex Class | Web Services(REST/SOAP) | VF Pages | Triggers |APEX Schedulers | Custom Settings | Custom Labels 2) Approval Process | Batch Class | Sales/Service/Experience/Marketing Cloud 3) Email Services |APEX/Custom Data Loader | Customization 4) Integration of Salesforce with other ERP and API's | Custom Salesforce Data Loader 6) Heroku Cloud | AWS | MEAN Stack Framework. 7) PL/SQL | SOQL | SOSL 8) CSS | HTML | Javascript | Jquery | Angular JS | Node JS | Bootstrap | Inoic Framework | LDS(Lightning Design System of Salesforce) 9) Git | SVN | Netbeans | Eclipse | JDeveloper | Atom | JIRA | MavensMate | Asana | Teamgrid | Google Drive 10) Other API's integration like Twilio,Shopify,Stripe,AnswerHub,WooCommerce,etc.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    RESTful Architecture
    SOAP
    Administrative Support
    Visualforce
    Salesforce1
    Lightning Bolt
    Salesforce App Development
    Apex
    Salesforce Lightning
    Salesforce Marketing Cloud
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Salesforce CRM
    Salesforce
  • $25 hourly
    I am a Salesforce Developer and administrator helping businesses onboard Salesforce and use the tools to improve their operations. I have performed Business Analysis, Salesforce Integration, CRM administration, APEX development, Process Builder Flow Implementation. My expertise also includes Flows, LWC, Aura, 3rd Party Integration, Apttus CPQ/CLM, Einstein Analytics, etc. I have vast experience in implementing Sales Cloud, Service Cloud, and Experience Cloud. Certifications: 1. Salesforce Administrator 2. Salesforce Platform Developer I 3. Salesforce Platform Developer II 4. Salesforce App Builder 5. Salesforce CPQ Specialist 6. Salesforce Einstein Analytics and Discovery Consultant 7. Salesforce Service Cloud Consultant 8. Salesforce Experience (Community) Cloud Consultant I would love to connect with you to discuss how I can utilize my skills to help you successfully implement your project. Prashant
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Business with 1-9 Employees
    CPQ Apttus
    Salesforce CPQ
    Business with 10-99 Employees
    Salesforce Marketing Cloud
    jQuery
    JavaScript
    Salesforce Service Cloud
    Apttus
    Salesforce Lightning
    Salesforce Sales Cloud
    Salesforce App Development
    Apex
    Salesforce CRM
  • $49 hourly
    I am a senior Salesforce consultant for the last 9+ years with many clients across the world. Provided business analysis, architecting, and configuration. Managed multiple client projects involving Salesforce Sales Cloud, Service Cloud, and Marketing Cloud instances from 5 users to over 1000 users. Having knowledge of Industries including banking, insurance, finance, energy, real estate, manufacturing, and software development Extensive experience in integration. Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies. Have done integration in Salesforce with: • QuickBooks • Office 365 • JIRA • Payment Gateway • Google Calendar • Drive • Maps • Outlook Below is the list of a few technologies that I have expertise on: Apex, Visualforce, Lightning, Web-services, Streaming API, Batch Apex, CPQ, Schedule Apex, Future Methods, Remote Actions, SOQL, SOQL, Workflow Rule, Process Builder, Flows, Sites, Approval Process, Record Types, Validation Rule, Reports, Dashboards, Sharing Rules, CRM Content, Role, Profile, Group, Omni channel, Live Agent, Layout Configurations, Test Class development and Unit Testing, import/export, ZIP file download with pdf/doc, Email-To-Case, Omni Channel, Live Channel I am driven by my desire to provide my clients with a professional level of work that exceeds their expectations in an efficient and effective manner. Thanks, Tirth Patel
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Salesforce Email Studio
    Salesforce CPQ
    Apex
    Salesforce App Development
    Salesforce CRM
    Salesforce Lightning
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Salesforce Service Cloud
    JavaScript
    Java
    Salesforce1
  • $120 hourly
    Software engineer with experience in Javascript, JQuery, C#, MVC, Web Services, Python, SQL, git, html, APEX, SOQL, Lightning Components, Visualforce, Salesforce REST, Metadata API, 3rd party integration with Salesforce including Stripe, Tamarac, TowerData, Quickbooks, Docusign, Google API and EmailOversight.
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Python
    C#
    Salesforce App Development
    Visualforce
    JavaScript
    Salesforce Lightning
    SQL
    ASP.NET MVC
    Salesforce CRM
    Apex
  • $85 hourly
    I deliver modern, clean, functional and up-to-date designs that meet your brand standards. I work to improve the entire user experience from mobile to web. What I can provide: -UX Research -Wire framing -Low fidelity - High fidelity designs - Usability testing - UI/UX Design For: - Mobile Apps iOS/Android - Desktop Apps - Website Design Experience in designing products for various industries that include: eCommerce, Saas, Beauty & Wellness, and travel. All created on tools such as Adobe XD, Figma, Sketch, Invison Studio, Principle and Webflow. I'm eager to jump into all projects small or large, I'm flexible and can work within your budget. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Search Engine Optimization
    Adobe After Effects
    UI/UX Prototyping
    Webflow
    UX Research
    User Interface Design
    UX & UI
    Wireframing
    Sketch
    InVision
    Adobe Photoshop
    User Flow
    Adobe Illustrator
    Figma
    ProtoPie
  • $25 hourly
    A Salesforce Certified Consultant,Admin and Developer with over 8 years experience with Salesforce CRM and Force.com platform as a Salesforce Solution Architect, BA, Admin and Developer, Experience in Agile and Waterfall Project Management. Experience on Sales Cloud,Service Cloud,NPSP and Financial Services Cloud ⏩Delivered 50+ Salesforce Projects ⏩ 5 Star Feedback⭐⭐⭐⭐⭐ ⏩7x Salesforce Certifications: • Salesforce Certified Administrator • Platform Developer 1, • Service Cloud Consultant, • Sales Cloud Consultant • App Builder • Salesforce Certified Associate • Sharing and Visibility Designer I have extensive experience in Salesforce Administration/development and below are some of the typical activities that I perform: 1. Creation of custom Objects, Fields and Record types 2. User security and permission, profiles and permission sets , roles , sharing settings,Org wide defaults etc. 3. Create point and click code - using Process builder , Flows, Workflows , validation rules , simple triggers ,apex code and integrations via API calls 4. Setup of reports and dashboards - custom reports and dashboards 5. Data import using both data import wizard and dataloader 6. Installation of AppExchange apps into the Enterprise Org 7. Data entry for Account and contact setup , lead data import etc 8. De-duplication of accounts , contacts , leads 9. Handled average to complex Flows and process builder automation
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Social Media Marketing
    API Integration
    Technical Documentation
    Technical Writing
    Salesforce
    Apex
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce CRM
    Salesforce Service Cloud
    Salesforce App Development
    Customer Relationship Management
    Microsoft Excel
  • $14 hourly
    With more than 10 years of valuable experience in Customer Service, specializing in Live Chat, Email, and Phone Support. My expertise lies in the E-commerce domain, where I have extensively utilized platforms like Shopify, Zendesk, and Amazon Seller Central to assist customers with their order status, delivery inquiries, and refund requests. During my time as an Operations Supervisor at an Australian Telco (Telstra), I successfully maintained strong customer relationships, effectively resolved disputes, and skillfully escalated issues when necessary. My approach to conflict resolution involves active listening and adept negotiation, enabling me to understand the customer's perspective fully. I have also handled real-time complaint escalations, effectively averting the need for further escalation to a third party. I strongly believe that acknowledging a customer's concerns should always precede any upselling efforts. By highlighting a product's strengths, I can not only retain business but also ensure customer satisfaction. Patience, professionalism, and a quick grasp of product knowledge are among my key strengths. Providing exceptional customer service brings me great satisfaction, knowing that customers walk away from the interaction feeling happy and satisfied with the resolution of their inquiries and leaving a positive impression. Here are my areas of expertise : Customer Service : • Chat and Email support • Inbound and Outbound Call Handling • Answering product inquiries Administrative Work: • Social Media Management • Proficiency in Microsoft Office and Google Docs • Data Entry CRM: • Gladly • Amazon Seller Central • Salesforce • Airtable • Freshdesk • HelpScout • ZenDesk • ship station • Zoho • Shopify • HubSpot • ConnectWise • Front • Gorgias Telephony applications: • Zoom • RingCentral •G Suite • MS Office Equipments : ✓ Dual Monitor PC ✓ Processor - AMD Ryzen 5 3500 6-Core Processor GHz ✓ 16GB installed RAM ✓ Macbook Air 2019 Intel Core i5-8210Y Dual Core and 256GB storage SSD back up ✓ 15mpbs internet connection and 5-10 mbps back up ✓ generator back up in case of power interruption ✓ noise cancelling headset ✓ web camera I work well under minimum supervision, highly trainable, receptive to feedback, and always aim to exceed expectations. My main advantage is I continuously learn every day and always keep myself updated with the changes. I always want long-term relationships with my clients and I value every project that has been given. I can assure you that I will never let you down in terms of professionalism. Best Regards, Maria Roxanne
    vsuc_fltilesrefresh_TrophyIcon Desk.com Development
    Zendesk
    Freshdesk
    Online Chat Support
    Email Support
    Email Communication
    Customer Service
    Order Fulfillment
    Live Chat Operator
    Shopify
    Product Knowledge
    Gorgias
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