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Based on 389 client reviews
Nghia N.

Hue, Vietnam

$25/hr
5.0
6 jobs

I build AI agents, automation systems, SaaS-style platforms, and API-driven web applications that help businesses automate operations, customer support, sales workflows, internal processes, and data-heavy tasks. Iโ€™m a Senior Software Engineer with 8 years of professional experience building backend systems, full-stack applications, REST APIs, microservices, dashboards, database-driven platforms, and third-party integrations. My focus is not just creating a quick demo. I build practical, production-ready systems with clean architecture, reliable backend logic, database integration, authentication, error handling, logging, deployment, and maintainable code. ๐—™๐˜‚๐—น๐—น-๐—ฆ๐˜๐—ฎ๐—ฐ๐—ธ & ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜ I can also help with: โ€ข SaaS MVPs and internal business tools โ€ข Admin dashboards and customer portals โ€ข Full-stack web applications โ€ข Backend APIs and database design โ€ข Authentication, user roles, and payment workflows โ€ข Bug fixing, refactoring, performance improvement, and system cleanup ๐—”๐—œ ๐—”๐—ด๐—ฒ๐—ป๐˜๐˜€, ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—”๐—ฃ๐—œ๐˜€ I can help you build: โ€ข AI agents for sales, support, operations, and internal workflows โ€ข AI chatbots connected to documents, websites, FAQs, CRMs, or databases โ€ข OpenAI / Claude API integrations โ€ข Workflow automation using APIs, webhooks, n8n, Zapier, or Make โ€ข RAG-based systems with document search and business logic โ€ข Custom API integrations with Stripe, Twilio, Gmail, Google Sheets, Airtable, Slack, Shopify, CRMs, and other platforms โ€ข Backend automation systems that reduce manual work and improve business operations My core stack includes Node.js, TypeScript, JavaScript, React, Next.js, REST APIs, PostgreSQL, MongoDB, OpenAI API, Claude API, Express.js, backend architecture, database design, API integrations, Docker, AWS, Azure, and Java/Spring Boot for enterprise-grade backend systems. ๐—ช๐—ต๐˜† ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€ ๐—ฒ๐—ป๐—ท๐—ผ๐˜† ๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐˜„๐—ถ๐˜๐—ต ๐—บ๐—ฒ โ€ข I think like a senior engineer, not just a tool operator โ€ข I can build both the AI layer and the backend system behind it โ€ข I understand APIs, databases, workflows, dashboards, and deployment โ€ข I care about reliability, security, performance, and maintainability โ€ข I focus on solving business problems, not just writing code Why so few reviews? Think of it like this โ€” Iโ€™ve been cooking software for years, I just opened a new restaurant here ๐Ÿ™‚ I completely understand that reviews matter, so we can start with a small โ€œtasting menuโ€ first. That way, you can sample how I work, communicate, and deliver before ordering the full course. If you need an AI agent, automation system, SaaS MVP, internal tool, API integration, or full-stack platform that actually works in the real world (not just in a demo video), I can help you build it properly โ€” without the usual โ€œit works on my machineโ€ surprises.

  • AI Development
  • AI Agent Development
  • OpenAI API
  • API Integration
  • Full-Stack Development
  • Node.js
  • TypeScript
  • React
  • Next.js
  • SaaS Development
  • RESTful API
  • PostgreSQL
  • Automation
  • n8n
  • CRM Software
  • CRM Automation
  • Canva
  • Make.com
Andrew M.

Scottsdale, Arizona

$45/hr
5.0
180 jobs

โœ… ๐— ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ฒ ๐Ÿณ-๐Ÿด ๐—ณ๐—ถ๐—ด๐˜‚๐—ฟ๐—ฒ ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ & ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€/๐—ฎ๐—ฝ๐—ฝ๐˜€ ๐—ฎ๐—ฐ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—ฑ. โœ… ๐Ÿณ๐Ÿฑ+ ๐—ฎ๐—ฝ๐—ฝ๐˜€ ๐—ฏ๐˜‚๐—ถ๐—น๐˜. ๐Ÿญ๐Ÿญ+ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ. โœ… ๐—”๐—ฐ๐—ฐ๐˜‚๐—ฟ๐—ฎ๐˜๐—ฒ & ๐—ด๐˜‚๐—ฎ๐—ฟ๐—ฎ๐—ป๐˜๐—ฒ๐—ฒ๐—ฑ ๐—พ๐˜‚๐—ผ๐˜๐—ฒ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐Ÿฏ๐Ÿฌ-๐Ÿฐ๐Ÿฌ% ๐—น๐—ผ๐˜„๐—ฒ๐—ฟ ๐—ฐ๐—ผ๐˜€๐˜๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ฒ๐˜ƒ ๐˜๐—ถ๐—บ๐—ฒ๐˜€ ๐˜๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฒ๐˜๐—ฎ๐—ฟ๐˜† ๐—ณ๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜‚๐˜€๐—ฒ(prebuilt-SaaS code). โœ… ๐—ฃ๐—ต๐—ฒ๐—ป๐—ผ๐—บ๐—ฒ๐—ป๐—ฎ๐—น ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ ๐˜€๐—ธ๐—ถ๐—น๐—น๐˜€. ๐—œ๐—ป๐˜๐—ฒ๐—น๐—น๐—ถ๐—ด๐—ฒ๐—ป๐˜ ๐—ฑ๐—ฒ๐˜ƒ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ณ๐—ผ๐—น๐—น๐—ผ๐˜„๐—ฒ๐—ฑ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐˜๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ฒ๐˜€. โœ… ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฎ๐—ฏ๐—น๐—ฒ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ-๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐—น๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต. โœ… ๐—จ๐—ฆ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜ ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น๐˜๐˜†. Hi, Iโ€™m Andrew! I specialize in delivering polished SaaS apps consistently focused on earning revenue. ๐—œ๐—ป๐˜ƒ๐—ถ๐˜๐—ฒ ๐—บ๐—ฒ ๐˜๐—ผ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—ผ๐—ป ๐—จ๐—ฝ๐˜„๐—ผ๐—ฟ๐—ธ ๐—ผ๐—ฟ ๐˜€๐—ฒ๐—ป๐—ฑ ๐—บ๐—ฒ ๐—ฎ ๐—ฑ๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜ ๐—บ๐—ฒ๐˜€๐˜€๐—ฎ๐—ด๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—ณ ๐˜๐—ต๐—ฒ๐—ฟ๐—ฒโ€™๐˜€ ๐—ฎ ๐—น๐—ถ๐—ธ๐—ฒ๐—น๐—ถ๐—ต๐—ผ๐—ผ๐—ฑ ๐—ผ๐—ณ ๐—ฎ ๐—ด๐—ผ๐—ผ๐—ฑ ๐—ณ๐—ถ๐˜ ๐˜๐—ผ ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜๐—ผ๐—ด๐—ฒ๐˜๐—ต๐—ฒ๐—ฟ, ๐—œโ€™๐—น๐—น ๐—ถ๐—ป๐˜ƒ๐—ถ๐˜๐—ฒ ๐˜†๐—ผ๐˜‚ ๐˜๐—ผ ๐—ฏ๐—ผ๐—ผ๐—ธ ๐—ฎ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐—ฟ๐˜† ๐—ฐ๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฐ๐—ฎ๐—น๐—น ๐˜๐—ผ๐—ด๐—ฒ๐˜๐—ต๐—ฒ๐—ฟ. ๐Ÿ—ฃ ๐—๐—ผ๐—ต๐—ป ๐— ๐˜‚๐—น๐—น๐—ฒ๐—ป๐—ต๐—ผ๐—น๐˜‡ - ๐—›๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐—ณ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€, ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—˜๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ - ๐—จ๐—ฏ๐—ฒ๐—ฟ ๐—˜๐—ฎ๐˜๐˜€ โ Andrew is the most skilled freelancer and developer I have ever worked with, and I have worked with a lot. He was able to take very broad ideas and turn them into actionable insights and plans in a way I could never imagine was possible. Andrew is the best possible thing to happen to our business and the definition of a true professional. I could not recommend him enough. Anyone who has the opportunity to work with Andrew should consider themselves extremely lucky. โž I excel at expertly guiding the app dev process to max out your revenue-earning potential in contrast to your costs, and to steer you away from common SaaS app pitfalls. Client Outcome Examples: โšก amzalert.com (8-Figure Acquisition - Rebuilt In 4 Months) โšก launchcontrol.us (8-Figure Annual Recurring Revenue - ARR) โšก GuestBan.com (Concept-To-Live in 5 Months - 1M+ Monthly App Checkins) My support is based on hard-won successes built through more than a decade of SaaS app obsession. Most of my clients are: โ˜‘๏ธ Existing Businesses - Post-revenue โ˜‘๏ธ Solopreneurs & Small Teams - Wanting to build an MVP app โ˜‘๏ธ Funded Startups - Focused on turning funding into MRR โ˜‘๏ธ Existing Early Stage SaaS - Want to rebuild and scale up Iโ€™m the founder of a small, hand-picked team of talented humans. Iโ€™m personally involved in all projects, and we only employ senior developers and native English speakers from the US for project management and communication. My team and I are able to consistently reduce dev costs by about 30-40% by leveraging pre-built development frameworks for common app experiences like the user login or checkout, for example, while reserving valuable dev hours for truly custom functionality. Every project we build delivers: ๐Ÿ“ฑCross Device Compatibility - Desktop - Mobile - Tablet ๐Ÿ“ˆ App Speed Optimization ๐Ÿงฉ Scaleable - Cost-Effective Feature Addition Potential ๐Ÿ›ก๏ธ Security ๐Ÿ“Š User Analytics & Internal Dashboards ๐ŸŒ Multi-Language Localization ๐Ÿค– Quality Assurance - QA ๐Ÿ“œ Paid User Subscription, Billing & Renewal Management Thanks for taking the time to learn more about me. Invite me to your project or send me a direct message if youโ€™re interested in working together. Talk soon! Andrew Mace - Founder - Lean Engineering Highlights of the work I have extensive experience in includes: SaaS MVP โ€ข AI Automation โ€ข No-Code/Low-Code โ€ข Process Automation โ€ข RPA โ€ข .NET 8 โ€ข Python โ€ข AWS โ€ข Azure โ€ข Docker โ€ข Serverless โ€ข OpenAI / ChatGPT โ€ข Generative AI โ€ข Zapier โ€ข Make.com โ€ข UiPath โ€ข Power Automate โ€ข n8n โ€ข Bubble โ€ข Airtable โ€ข Stripe โ€ข PayPal โ€ข Twilio โ€ข Slack โ€ข Teams โ€ข REST APIs โ€ข Webhooks โ€ข SQL โ€ข PostgreSQL โ€ข Redis โ€ข Power BI โ€ข KPI Dashboards โ€ข ETL โ€ข Airflow โ€ข Real-Time Chat โ€ข Push Notifications โ€ข Subscription Billing โ€ข CRM Integration โ€ข Lead Generation Bots โ€ข Data Analytics โ€ข Digital Transformation โ€ข Workflow Automation โ€ข Rapid Prototyping

  • C#
  • SaaS
  • .NET Framework
  • SQL
  • ASP.NET
  • Web Development
  • Web Application
  • Microsoft Azure
  • Chatbot
  • Customer Portal
  • Customer Relationship Management
  • B2B Marketing
  • Machine Learning
  • Chatbot Development
  • Artificial Intelligence
Jose David H.

Bogota, Colombia

$40/hr
4.8
476 jobs

SEO & AEO Specialist | Technical SEO | Google AI Overviews | LATAM & Global Google is no longer the only place your customers look for answers. They're asking ChatGPT, Gemini, Perplexity, and Google AI Overviews the exact question your business is meant to answer โ€” and if your brand isn't part of that answer, a competitor's is. I'm Josรฉ David Hernรกndez. For 12+ years I've built SEO strategies that actually move revenue โ€” and for the last several, I've been rebuilding those same strategies for a search landscape where AI systems, not just search engines, decide who gets found. 389+ completed projects. 20,000+ hours delivered on Upwork. Clients in 42 countries. 100% Job Success. Top Rated Plus. 216 reviews. THE REAL QUESTION TODAY It's not "how do we rank #1?" anymore. It's: when someone asks an AI which company to choose, does it mention yours? Answering that takes more than backlinks and blog posts โ€” it takes entity clarity, structured data AI systems can parse, topical authority, and content built to be cited, not just indexed. The brands winning right now are the ones treating AI visibility as infrastructure, not an experiment. WHAT I DO ๐Ÿ”น AI Search & Answer Engine Optimization (AEO/GEO) Visibility audits across ChatGPT, Gemini, Perplexity, and Google AI Overviews ยท citation and visibility gap analysis ยท entity and semantic SEO ยท question-based content architecture ยท conversational search research ยท AI search share-of-voice tracking ๐Ÿ”น Technical SEO Full-site audits ยท crawlability & indexation ยท website architecture ยท Core Web Vitals ยท structured data / schema markup ยท JavaScript SEO ยท canonicalization ยท international SEO (hreflang) ยท site migrations ยท traffic-loss diagnosis and recovery ๐Ÿ”น Content & On-Page SEO Topical authority strategy ยท content gap and competitor analysis ยท search-intent mapping ยท content briefs built for both readers and AI retrieval ยท commercial and service page optimization ยท internal linking strategy ๐Ÿ”น Local SEO Google Business Profile optimization ยท multi-location strategy ยท citation building and NAP consistency ยท local landing pages ยท city/service keyword mapping ยท review strategy TRACK RECORD ๐Ÿ† 12+ years in SEO, evolved into AI search ๐Ÿ† 389+ completed projects ๐Ÿ† 20,000+ hours delivered on Upwork ๐Ÿ† Clients across 42 countries ๐Ÿ† 100% Job Success Score, Top Rated Plus ๐Ÿ† 216 client reviews TOOLS & PLATFORMS Ahrefs ยท SEMrush ยท Screaming Frog ยท Google Search Console ยท Google Analytics ยท Google Tag Manager ยท BrightLocal ยท DataForSEO ยท WordPress ยท Shopify ยท WooCommerce ยท plus AI-driven tools for content testing, entity mapping, and AI-visibility tracking INDUSTRIES I'VE WORKED WITH SaaS and technology ยท eCommerce and DTC brands ยท real estate ยท law firms and legal services ยท professional services agencies ยท local and multi-location service businesses ยท healthcare and clinics ยท hospitality WHO I WORK BEST WITH SaaS and tech companies competing for category-defining searches, where organic and AI visibility directly influence the sales pipeline eCommerce brands that need stronger visibility across product, category, and AI-driven search Law firms, real estate, contractors, and other local or multi-location businesses competing through local search and AI-powered recommendations Agencies that want an experienced SEO/AEO specialist to work independently or plug into their existing team HOW I WORK No vanity metrics. My process is straightforward: Audit โ€” I map your current visibility across Google and AI search engines, and where your competitors are outperforming you Strategy โ€” a prioritized plan focused on the opportunities with the highest realistic impact, not busywork Execution โ€” technical fixes, content, structured data, and entity building, done right the first time Reporting โ€” transparent, business-outcome reporting: visibility, qualified traffic, authority, and citations โ€” not just rankings I work independently or collaborate directly with your developers, writers, designers, and marketing team. Bilingual in English and Spanish, with deep experience across both the LATAM and global markets โ€” so language and cultural nuance are never a gap in strategy or execution. HOW TO START Send me three things: Your website Your top 3 competitors The query, product, or service you most want your brand to own โ€” in Google and in AI search I'll show you exactly where you're losing visibility and where the biggest opportunity is. If you need basic SEO, there are plenty of freelancers for that. If you want to be the answer AI systems give โ€” and still dominate traditional Google โ€” let's talk. WHY CLIENTS STAY I don't disappear after the audit. I stay hands-on through execution, adjust strategy as AI search evolves, and communicate clearly at every stage โ€” no jargon, no guesswork, just visibility you can measure month over month. #SEO @LOCALSEO#AISEO #AEO #GEO #SEOExpert #TechnicalSEO #LocalSEO #GoogleAIOverviews

  • Search Engine Optimization
  • SEO Strategy
  • Technical SEO
  • SEO Audit
  • On-Page SEO
  • Local SEO
  • SEO Competitor Analysis
  • SEO Localization
  • SEO Setup & Configuration
  • Search Engine Optimization Report
  • SEO Keyword Research
  • Off-Page SEO
  • Content SEO
  • SEO Performance
  • SEO Content
  • ChatGPT
  • Gemini
  • SEO Writing
  • Video SEO
  • Ecommerce SEO
Oleg U.

Boca Raton, Florida

$60/hr
5.0
110 jobs

Microsoft 365 | SharePoint Online | Azure | Power Apps | Power Automate | Power BI | Microsoft Teams | OneDrive | Artifitial Inteligence (AI) Hello and thank you for visiting my page. Over the past 15 years, Iโ€™ve helped organizations like yours adopt the tools in the Microsoft 365 & SharePoint ecosystem, including SharePoint Online, Power Apps, Power Automate, Copilot, Power BI, Microsoft Teams, Project Online, Planner, OneDrive, and Exchange. By doing this, my team and I empower users, optimize operations, and ultimately transform their businesses. I build intranets, extranets, and collaboration solutions using SharePoint 2013/2016/2019/Online, Power Pllatform, SPFx, React, C#, .Net Core, JavaScript, TypeScript, Microsoft Teams, OneDrive, and other features in Microdoft 365. I'm extremely proficient in optimizing operations by automating manual business processes, migrating on-premise solutions to the cloud, and enhancing reporting for actionable insights. I use cutting edge no-code Power Platform to build forms and automate processes as well as custom solutions development and integrations. My personal goal is to deliver perfectly designed solutions. I always ensure perfect UI/UX design in custom SharePoint Online branding and Power Apps development projects.

  • Microsoft Azure
  • Intranet Implementation
  • Microsoft SharePoint Development
  • JavaScript
  • .NET Core
  • C#
  • Application Integration
  • Microsoft PowerApps
  • Microsoft Power Automate
  • Microsoft SharePoint Designer
  • Angular
  • Microsoft SharePoint Administration
  • React
Abhishek D.

Abohar, India

$17/hr
4.6
435 jobs

I design and build custom web applications that replace manual operations, streamline workflows, and scale reliably as your business grows. Iโ€™m a Top Rated Plus Full Stack Developer (PHP, JavaScript, MERN) with 9+ years of experience delivering SaaS platforms, booking systems, CRMs, marketplaces, and operational tools for startups and growing companies. My systems support multi-role teams, complex workflows, and high-volume data environments where reliability and performance matter. If youโ€™re looking for more than a basic CRUD app and need a stable, scalable business platform, youโ€™re in the right place. What I Build โ€ข Custom web applications tailored to your exact business workflows โ€ข Booking, rental, and scheduling systems with real-time availability and automated invoicing โ€ข CRM and ERP dashboards with lead tracking, reporting, and workflow automation โ€ข Healthcare and EMR systems with HIPAA-ready portals and secure patient data handling โ€ข Multi-vendor marketplaces with secure payments and role-based dashboards โ€ข Logistics and operations platforms including dispatch, routing, and fleet tracking โ€ข eCommerce and inventory systems with order management and stock automation โ€ข API integrations including Stripe, Twilio, Google APIs, payment gateways, and internal systems Business Outcomes I Focus On โ€ข Replacing spreadsheet-driven processes with automated platforms โ€ข Centralizing operations, communication, and reporting โ€ข Enabling real-time scheduling, billing, notifications, and analytics โ€ข Building systems that remain fast and stable as usage scales โ€ข Improving operational visibility, accuracy, and team efficiency Tech Stack Frontend: React, JavaScript (ES6+) Backend: PHP, Node.js Databases: MySQL, MongoDB UI: Tailwind, Bootstrap Infrastructure: AWS, REST APIs, Git Why Clients Work With Me โ€ข Architect-level custom builds designed for long-term scalability โ€ข Clean, secure, and maintainable codebases โ€ข Strong experience across SaaS, CRM, EMR, logistics, and marketplace platforms โ€ข Clear communication and proactive project ownership โ€ข Top Rated Plus | 98% Job Success Score If you're planning a serious custom platform or want to modernize an existing system, send me a message with your goals. I typically respond within 24 hours. Abhishek

  • HTML
  • CSS
  • JavaScript
  • PHP
  • WordPress
  • Webflow
  • Shopify
  • Squarespace
  • SaaS
  • Tailwind CSS
  • Laravel
  • React
  • roots.io
  • Vue.js
  • Node.js
Christine O.

Mandaluyong City, Philippines

$25/hr
5.0
37 jobs

I am a Program and Project Manager with more than 20 years of experience delivering complex technology initiatives across enterprise and government environments. My background combines hands-on software development experience with over a decade leading large technology programs, enterprise system implementations, and digital transformation initiatives. I specialize in helping organizations deliver mission-critical systems, improve operational visibility through analytics, and successfully execute complex technology projects. I have led cross-functional teams responsible for delivering enterprise platforms, analytics solutions, GIS applications, and public-facing digital services supporting nationwide operations. Many organizations struggle with project execution, stakeholder alignment, and technology delivery. I help solve these problems by providing strong program governance, clear communication, and structured project delivery. Areas where I can help: โ€ข Program and Project Management for complex IT initiatives โ€ข Digital Transformation and enterprise system modernization โ€ข Agile delivery and cross-functional team leadership โ€ข Executive dashboards, analytics platforms, and reporting systems โ€ข Stakeholder management across technical and business teams โ€ข Program governance, reporting, and delivery oversight Clients appreciate my ability to quickly understand complex environments, coordinate teams, and drive projects from planning through successful delivery. If you need an experienced Program Manager to lead your initiative, improve delivery execution, or support a digital transformation effort, I would be happy to help.

  • Project Management
  • Agile Project Management
  • NotebookLM
  • Jira
  • Scrum
  • NetSuite Administration
  • Business Operations
  • ClickUp
  • Process Improvement
  • ITIL
  • IT Service Management
  • Project Planning
  • Project Analysis
  • Risk Management

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Don't just take our word for it

What does a Desk.com developer do?

A desk.com developer builds custom integrations that connect the Salesforce Desk.com customer service platform with external business systems. This role focuses on writing code that authenticates with the Desk.com REST API to exchange data between support tickets and other software applications. The developer configures API credentials within the admin interface and writes scripts that pull or push case information automatically. These technical connections allow support teams to view customer data from third-party tools directly inside their Desk.com workspace without manual copying.

  • The developer creates and configures a Desk.com API Application within the admin user interface to generate the necessary security tokens and credentials. This step establishes the secure handshake required for any external software to communicate with the Desk.com platform. The developer stores these credentials safely and uses them to sign every subsequent HTTP request sent to the API endpoints. Proper configuration here prevents authentication errors and ensures that only authorized applications can access sensitive customer support data.
  • The developer authors client-side or server-side code that sends authenticated REST API requests to Desk.com resources such as cases, customers, and interactions. This code handles the logic for retrieving ticket details, updating case statuses, or creating new records based on triggers in other systems. The developer tests these API calls extensively to verify that the data formats match the expected JSON structures defined by the Desk.com documentation. Robust error handling is built into the scripts to manage rate limits, network timeouts, or invalid data inputs gracefully without crashing the integration.
  • The developer builds data synchronization operations that keep information consistent between Desk.com and external databases, CRMs, or e-commerce platforms. This work involves mapping fields from one system to another so that customer notes, order history, or account details appear correctly in the support interface. The developer may also plan and execute migration tasks that move existing Desk.com usage patterns into broader Salesforce Service Cloud workflows. These sync processes run on scheduled intervals or event-based triggers to ensure support agents always see the most current customer context when responding to inquiries.

How to hire a Desk.com developer on Upwork

Step 1: Post a job

Define your integration needs clearly to attract developers who understand the Desk.com REST API. Use the Job Post Generator powered by Umaโ„ข, Upwork's Mindful AI to draft a precise description in seconds. Describe your requirements in a few sentences, and Uma creates a structured post for you. You can write a new post, update a saved draft, or reuse an existing post to save time.

  • Specify whether the role involves building new API integrations or migrating data from Desk.com to Salesforce Service Cloud.
  • List required technical skills, such as experience with HTTP-based REST API clients and managing API application credentials.
  • Include details about the external systems that must sync with Desk.com to clarify the scope of data exchange work.

Step 2: Evaluate candidates

Look for portfolios that demonstrate working code for authenticated API requests and data synchronization. Uma can run instant video interviews and build shortlists with side-by-side comparisons to help you assess technical fit. Focus on candidates who show concrete examples of configuring API applications within admin interfaces.

  • Verify experience creating and configuring Desk.com API Applications to obtain access tokens and credentials securely.
  • Check for evidence of server-side or client-side code that successfully authenticates and calls the Desk.com API.
  • Review past projects involving migration scenarios where Desk.com usage moved to Salesforce Service Cloud workflows.

Step 3: Interview your top choices

Discuss specific technical challenges related to REST API endpoints and authentication flows. Schedule and conduct interviews within Upwork Messages, which generates an immediate transcript and summary after each session. This ensures you capture key details about their approach to integration logic.

  • Ask how they handle error handling and retry logic when issuing REST calls against Desk.com resources.
  • Request examples of how they tested and iterated on API integrations during previous projects.
  • Explore their strategy for mapping data fields between Desk.com and external systems during sync operations.

Step 4: Agree on scope and begin work

Define clear milestones for delivering configured credentials, working integration code, and tested data exchanges. Use Upwork Messages and the contract workroom for all communication and project management tasks. Upwork verifies freelancer identities, offers hourly tracking, and holds project funds to protect both parties.

  • Set a milestone for the initial setup of the Desk.com API Application and generation of access tokens.
  • Agree on deliverables for the core integration code that authenticates and executes API requests.
  • Define acceptance criteria for data sync operations to ensure accurate exchange between systems.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a Desk.com developer cost?

$500-$1,500 per project is a typical range for focused Desk.com developer work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

API credential configuration

$500-$1,200/project

Entry-level to mid-level
  • Configured API application in Desk.com admin UI
  • Generated access credentials for integration use
  • Recorded authentication details and usage notes

REST API integration

$1,200-$2,500/project

Mid-level
  • Implemented client-side or server-side auth logic
  • Built functions to call Desk.com REST endpoints
  • Verified API responses and error handling

Data synchronization

$2,500-$4,500/project

Mid-level to senior-level
  • Coded data exchange between Desk.com and external systems
  • Defined field mappings for consistent data transfer
  • Confirmed data accuracy across connected platforms

Migration support

$4,500-$7,000/project

Senior-level
  • Outlined steps for moving to Salesforce Service Cloud
  • Built temporary links to support transition workflows
  • Extracted and formatted legacy Desk.com records

Custom workflow automation

$7,000-$12,000/project

Expert-level
  • Developed custom logic for complex support processes
  • Linked Desk.com with third-party tools via API
  • Optimized request frequency and data payload sizes

Frequently asked questions

Is hiring a Desk.com developer worth it?

For most businesses, yes: hiring a Desk.com developer is worthwhile. This specialist configures API credentials and writes code that connects Desk.com to your existing systems. They handle the technical details of REST API calls so your support data flows correctly without manual entry.

How do I evaluate Desk.com developer candidates?

Look for candidates who describe specific steps for creating an API Application in the Desk.com admin UI. Ask them to explain how they obtain access tokens and use those credentials to authenticate REST API requests. A strong candidate will share examples of data sync operations they built between Desk.com and other platforms.

What tasks does a Desk.com developer perform?

A Desk.com developer builds integrations by writing code that calls the Desk.com REST API. They configure API applications in the admin settings and test authenticated requests to exchange data with external systems.

Can a Desk.com developer help migrate to Salesforce Service Cloud?

Yes, these developers plan and apply integration work for moving Desk.com usage to Salesforce Service Cloud workflows. They use their knowledge of the Desk.com API structure to map data fields during the transition.