Hire the Best Zendesk API Development Specialists
in India

TOP RATED PLUS FREELANCER ⭐⭐⭐⭐⭐ Generative AI & Enterprise CRM Solutions Architect Top-Rated Plus and certified expert in the full suite of CRMs: Zendesk (10+ yrs), Freshdesk (8+ yrs), Kustomer, Gorgias, Shopify plus, Salesforce, Zoho, Intercom, Hubspot, and Helpscout. I am a Full-Stack AI Integrator with extensive experience across all major Large Language Models, including OpenAI, Perplexity, Grok, and Gemini. I specialize in creating and deploying custom, conversational AI agents and automation bots that are deeply embedded into your existing CRM infrastructure. 🏆 Certifications and Achievements: ✅ Zendesk Technology Partner ✅ Zendesk Certified Support Admin ✅ Zendesk Certified App Developer ✅ Zendesk Certified Guide / Knowledge Developer ✅ Zendesk Certified Explore / Analytics Developer ✅ Top-Rated Plus Freelancer | 300+ Projects | 35,000+ Remote Hours ✅ Master of Computer Applications (MCA) ✅ Extensive experience setting up Zendesk and Freshdesk for large enterprises and call centers with over 1,000 agents, implementing complex workflows and configurations to match their unique operational needs. 👨‍💻 As a Zendesk Professional Consultant, I can help you with: ⚡ Audit and clean up your Zendesk instance to streamline and speed up the support process 🔄 Zendesk implementation and workflow customization (Triggers, Automations, Macros, SLAs, etc.) 🌐 Zendesk Multi-branding setup 📝 Zendesk Help Center (Guide / Knowledge) setup, branding, and customization 💬 Zendesk Chat/Messaging setup ☎️ Zendesk Talk setup 🔗 Zendesk Engage voice setup and customization 📞 Amazon connect integration and customization 📲 Zendesk Text setup 📧 Zendesk Email setup 🌍 Zendesk helpcenter Host mapping 🧠 Zendesk Chatbot / Answer Bot setup and customization 🤖 Zendesk AI Agent and Copilot setup and optimization 💡 Zendesk Workforce management (WFM) setup 🧩 Zendesk custom app development 🔗 Zendesk API development & integrations with tools like Salesforce, Intercom, Twilio, etc. ⛓️ Zendesk Integration Services (ZIS) script, Google App script development 📈 Reporting in Zendesk Explore, Google Analytics, Zoho Analytics, and Power BI 🗂️ Setting up and using Custom Objects in Zendesk Sunshine 🔐 Zendesk Single Sign-On (SSO) setup ⛓️ Zendesk Gather (Community) setup, customization, and branding 🔁 Data migration to Zendesk from Gmail, Freshdesk, Salesforce, HelpScout, Zoho, etc. 💼 Zendesk Sell migration to other CRM platforms 👨‍💻 As a Freshdesk Expert, my services include: ⚡ Audit and clean up your Freshdesk environment to optimize support operations 🔄 Freshdesk implementation and Workflow automation setup 📱 Social channel integration with Freshdesk 📧 Email configuration in Freshdesk ⏱️ Freshdesk SLA setup 💬 Freshdesk Chat (Freshchat) setup and customization 🤖 Freshdesk Chatbot (Freddy AI) setup and optimization 📞 Freshcaller setup 🧾 Canned responses configuration 📝 Freshdesk Customer portal (Help Center) development, branding, and customization 🔌 Freshdesk Integration with other tools and platforms 🧩 Freshdesk Custom app development 📊 Freshsales customization 🧑‍🤝‍🧑 Freshteam customization 🏢 Setting up and branding of Employee Portal in Freshteam 🔁 Data migration from other platforms to Freshdesk 🛠️ CRM and Workflow Automation: ✔ Kustomer | HubSpot | Salesforce – Custom CRM automation Specialist ✔ Airtable | Zapier | Make | Workato – No-code workflow automation ✔ Google Apps Script – Custom Google Workspace automation 💡 Custom Development, E-commerce and Email marketing expert: ✔ SQL | C# | ASP.NET | JavaScript | Liquid – Custom scripting & integrations ✔ WordPress | WooCommerce – Website & e-commerce enhancements ✔ Shopify store setup, theme development, & app customization ✔ Klaviyo | MailChimp | Customer dot io | Marketo – Automated campaigns ✨Profile Highlights: Zendesk Expert, Zendesk administrator, Zendesk Specialist, Zendesk Developer, Zendesk Consultant, Zendesk auditor, Zendesk Freelancer, Zendesk API Developer, Zendesk App Developer, Zendesk Guru, Zendesk Guide Specialist, Zendesk Explore Expert, Zendesk Automation Expert, Zendesk Implementation Expert, Zendesk Workforce Management Expert, Zendesk Optimization Specialist, Zendesk Messaging Expert, Zendesk Talk Expert, Zendesk Sell Expert, Zendesk Chatbot Expert, Zendesk AI specialist, Zendesk Copilot expert, Zendesk Sunshine developer, Zendesk Sales CRM specialist 📩 Need a Zendesk Guru, Freshdesk Consultant, API Developer, or Chatbot Specialist? Let's discuss how I can help scale your support operations! 🙏

As a skilled and Certified Zendesk Administrator, I specialize in optimizing customer support operations with a focus on leveraging Zendesk AI agents - Essential functionalities. With expertise in both Zendesk and Essential AI, I offer tailored solutions for: • Zendesk Setup & Configuration • Multichannel Integration • Customization & Branding • Reporting & Analytics • Ticketing System Customization with AI-powered features (e.g., Intelligent Triage, Advanced Bots) • Workflow Automation with Zendesk AI functionalities • Cross-Functional Collaboration • User Training & Support on Zendesk and its AI features Whether you need Zendesk alone or want to integrate its Essential AI capabilities, I’m here to enhance your customer support experience. Let’s connect and elevate your brand together. #ZendeskCertified #ZendeskAdministrator #ZendeskEssentialAI #EssentialAI #CXOptimization #CustomerSuccess #WorkflowAutomation #ZendeskImplementation

🚀 I help companies design and scale Zendesk the right way, not just make it work, but make it reliable, measurable, and easy to operate as support grows. I’m a Service Systems Architect with 9+ years of hands-on Zendesk experience, working with startups, D2C brands, and enterprise teams. I’ve built and optimized support systems handling everything from early-stage setups to ~70,000 tickets/month omnichannel environments. I’ve worked with companies like Vimeo, Logitech, OLX, WeWork, Kaseya, Mobillium, and many more, and have experience supporting high-compliance workflows (KYC, fraud, VIP handling) ⚙️ What I Do Best ✔️ Zendesk Setup from Scratch (done right the first time) ✔️ Audit & Re-architecture of messy Zendesk instances ✔️ SLA design, escalation logic, and reporting accuracy ✔️ Omnichannel routing (email, chat, messaging, voice) ✔️ Automation design (triggers, automations, macros) ✔️ Zendesk Explore dashboards that leadership can trust ✔️ SSO (JWT), integrations, and API-based workflows ✔️ Migration from tools like Tawk.to, Freshdesk, etc. 🏆 Credentials & Recognition ✔️ Certified Zendesk AI Practitioner ✔️ Zendesk Support Admin Specialist ✔️ Official Zendesk Community Moderator ✔️ Hackathon Winner (Zendesk / Freshworks ecosystem) ✔️ Designed award-winning Omnichannel Routing system (~70K tickets/month) 🛠️ Product Thinking (Beyond Implementation) I’m also building ScriptRunner — a Zendesk-native automation platform. This gives me a deeper understanding of: - Where Zendesk works well out of the box - Where systems break at scale - How to design robust, future-proof workflows 🤝 If You’re Looking For - Someone who can clean up a messy Zendesk setup - Someone who can build from scratch properly - Someone who understands support operations, not just tools - Someone who thinks long-term, not quick fixes 👉 Then we’ll work well together.

I am a full-stack PHP web developer with more than 14 years of experience in web development and API integration.I develop web applications using PHP, MySQL, WordPress, and Laravel.My goal has always been to create websites that are highly functional but also completely focused on the needs of the client . I have successfully integrated over 300 APIs globally, which has equipped me with expert skills in API integration.Here are some of the API integrations I have successfully completed. Accounting & Billing :- Billing Orchard API, Chargebee API, Debitsuccess API, Escrow API, MYOB API, Payleadr API, Payme API, QuickBooks API, Reckon API, Saasu API, SecurionPay API, Small2Invoice API, Xero API CRM & Marketing Automation :- ActiveCampaign API, Capsule CRM API, GoHighLevel API, HubSpot API, Keap (Infusionsoft) API, Klaviyo API, Ontraport API, Total Expert API, Zoho CRM API E-Commerce, Inventory & Shipping :- Booqable API, eBay / Shopping API, FedEx API, Inventory Planner API, Magento API, Parcel Pro API, ShipEngine API, Shipit API, Shopify API, SKUSavvy API, Unleashed API, UPS API, USPS API Field Service & Project Management :- FieldRoutes API, Filevine API, Housecall Pro API, Hubstaff API, Procore API Productivity, Automation & Forms :- Google Apps Script, Jotform API, Qualtrics API, Zapier API Communication & Helpdesk :- Constant Contact API, Freshdesk API, OneSignal API, Phone Wagon API Social Media & Ad Tech :- AdButler API, CJ (Commission Junction) API, Facebook API, Instagram API, LinkedIn API, Linkshare (Rakuten) API, X (Twitter) API Events, HR & Staffing :- Avionté API, BambooHR API, Bookeo API, RunSignUp API, TryBooking API, Webtickets API ERP & Open Data & Media & Wearables :- NYC Open Data API, Odoo API, Quickbase API, Zoho API , Discogs API, Fitbit API, Garmin API, Spotify API Other :- Angaza API, Bisnode (Bisweb) API, CommCare API, ElevenLabs API, Jobs API, Litmos API, Lovable AI, Redtail API, SpyFu API, Teamleader API, Whereismypartners API Specialist in the following domains:     - Front End development , Back-end development, Full Stack PHP, Laravel, CodeIgniter, Cakephp.     - Shopify, WordPress, Webflow, Custom Wordpress Plugin , Custom Wordpress Theme. - Wordpress widget development, Created Leaderboard by using the 3rd party api data     - Wordpress Custom plugin and Wordpress themes development , Wordpress Api integration       - Wordpress Woocommerce orders and customer synch with 3rd party site   - n8n Workflow automation , SuiteDash customization ,Website development in the Lovable Reasons to select my services: - I possess a demonstrated history of producing high-quality work. - I offer clients continuous support following the project's completion. Should we collaborate, I am dedicated to delivering high-quality work efficiently. After completing a project, I offer continuous support to ensure the applications are error-free and highly adaptable for end users. Feel free to reach out with any inquiries, and I will respond promptly..

I’m Anil, a Zendesk Integration Specialist and Senior Application Developer who helps businesses transform Zendesk into a fully connected, automated, and intelligent support ecosystem. I help businesses automate customer support by integrating Zendesk with tools like Shopify, HubSpot, and custom APIs. My core expertise lies in syncing, migrating, and integrating data into Zendesk from various CRMs, ERPs, and business platforms — ensuring clean data flow, real-time context for agents, and highly automated support operations. I design and build scalable integration architectures that make Zendesk the central source of truth across your entire tech stack. ──────────────────────── 🔹 Zendesk-Centric Expertise ──────────────────────── I specialize in deep integrations, data synchronization, and large-scale migrations into Zendesk from platforms such as: • Salesforce • HubSpot • Zoho • Pipedrive • SAP Business ByDesign • Sellercloud • Airtable • Help Scout This includes bi-directional sync, historical data migration, ticket/user/org mapping, and real-time enrichment of Zendesk tickets with CRM and operational data. ──────────────────────── 🚀 Core Specializations ──────────────────────── • Zendesk custom app development & deep API integrations • CRM → Zendesk data sync & migration pipelines • Automated workflows, triggers, and SLA optimization • Slack alerts & threaded ticket insights from Zendesk • Twilio IVR integration with Zendesk & CRM data checks • Script automation using Google Apps Script & webhooks • System health scoring & automated BAU testing for Zendesk Additionally, I provide: • Freshdesk customization, app development & theme design • Shopify custom app development & theme customization • Cross-platform API integrations and workflow automation ──────────────────────── 💡 How I Deliver Value ──────────────────────── I don’t just connect tools — I architect Zendesk-focused ecosystems where every ticket is enriched with real-time customer, CRM, and operational data automatically. My solutions help teams: ✔ Eliminate manual data lookup across systems ✔ Automate repetitive support workflows ✔ Maintain clean and consistent CRM-support data sync ✔ Scale Zendesk into a powerful operational hub ──────────────────────── 🎯 Ideal Clients & Projects ──────────────────────── I work best with SaaS companies, product businesses, and support-driven organizations that rely on Zendesk and need a specialist to unify CRM, communication, and operational systems into one seamless workflow engine. Whether it’s complex CRM migrations into Zendesk, custom app development, IVR routing with live data checks, or large-scale automation — I focus on building robust, scalable, and future-ready Zendesk solutions tailored to your business needs.

I help businesses seamlessly integrate CRM, ERP, and HR platforms with third-party platforms and HubSpot. With a focus on data accuracy and creating robust ecosystem apps, I ensure that your business operations run smoothly and efficiently. ♦♦ CRM platform expertise ♦♦ • Salesforce • Oracle NetSuite • HubSpot • Stripe • Microsoft Dynamics 365 • Pipedrive • Zendesk • Tessitura Network • DocuSign ♦♦ Technologies and skills ♦♦ • Frontend Framework: React JS • Backend Languages: Node JS • Databases: MongoDB, MySQL, and PostgreSQL • Backend Framework: Express JS • API Development: REST API • HubSpot CRM: Integration and Customization • HubSpot CMS and Workflow Automation ♦♦ What I offer ♦♦ • CRM Data Migration: Expertly migrate your CRM data to HubSpot and your website, ensuring data integrity and minimizing downtime. • Integration Services: Seamlessly integrate various CRM platforms, such as Salesforce, Microsoft Dynamics 365, and others, with HubSpot. • Ecosystem App Development: Create custom apps that enhance your CRM's functionality within your business ecosystem. • Workflows: Implement and customize HubSpot workflows to streamline your business processes and increase efficiency. ♦♦ Why Choose Me? ♦♦ Expertise in CRM Platforms: Deep understanding of CRM, HR and HubSpot CRM, CMS, and workflows. • Comprehensive CRM Knowledge: Proficient in various CRM platforms, ensuring a smooth migration and integration process. • Technical Proficiency: Strong technical background in both frontend and backend development, ensuring robust and scalable solutions. • Attention to Detail: Committed to maintaining data accuracy and integrity during migrations. • Client Satisfaction: Proven track record of delivering high-quality projects on time and within budget. I like to speak with my clients so that I can have a clear understanding of their needs and vision of the project. Thank you in advance for your time and consideration. I look forward to working with you soon.