Hire the Best Zendesk API Development Specialists
in India

✨ CRM and AI Development Expert Top-Rated professional with 15+ years of experience transforming customer service operations. I deliver end-to-end customization for Zendesk, Freshdesk, Gorgias, and Shopify, specializing in complex integrations. My AI expertise focuses on deploying intelligent automation and Generative AI solutions to maximize efficiency and customer satisfaction. 🥇 I have got the certification for Zendesk Administrator (Zendesk Certified Admin) 🥇 I have got the certification for Zendesk Application Developer (Zendesk Certified App Developer) 🥇 I hold a Master of Computer Application Degree 🥇 I am a Top Rated Freelancer on Upwork with a 100% Job Success Score (JSS) 🥇 I have more than 6000 hours of work experience on Upwork. 🥇 I have more than 15 years of software development experience 🥇 I am a Zendesk and Freshdesk implementation expert with the knowledge of setting up these software platforms for over 100 clients. 🥇 I have gained experience setting up these softwares for many large companies and call centres with more than 100 agents and complex workflows. As a Zendesk Expert consultant, I can help you with the following: 🌟 Clean up the zendesk instance to speed up the support process. 🌟 Workflow customization (Triggers, Automations, SLA, Targets etc.) 🌟 Multi Branding setup 🌟 Zendesk Helpcenter Guide / Knowledge setup, branding, and customization 🌟 Setting up, customization, and branding of Zendesk Community Forum 🌟 Zendesk Email Setup 🌟 Zendesk Chat Setup 🌟 Zendesk Talk setup 🌟 Zendesk Text Setup 🌟 Host mapping 🌟 Zendesk AI Agent and messaging set up and customization 🌟 Setting up Service Level Agreements (SLA) 🌟 Zendesk custom app development. 🌟 Zendesk API development and integrations 🌟 Zendesk integration with other applications like Salesforce, Intercom, Twilio, Slack, Jira, Quickbooks etc. 🌟 Reporting in Zendesk Explore / Analytics 🌟 Reporting in Power BI, Zoho Analytics and Google Analytics 🌟 Setting up and using Custom Objects in Zendesk sunshine 🌟 Setting up Single Sign On (SSO) 🌟 Migrating ticket data from other applications like (Gmail, Salesforce, Helpscout, Zoho etc) to Zendesk 🌟 Zendesk sell setup and migration to other CRM platforms. As a Freshdesk / Fresh service / Fresh Team development expert my skills include: 🌟 Clean up Freshdesk environment to optimize the support process 🌟 Workflow setup 🌟 Social channel integration 🌟 Email setup 🌟 SLA setup 🌟 Freshdesk Chat (Freshchat) setup 🌟 Freddy AI agent setup 🌟 Freshcaller setup 🌟 Canned responses setup 🌟 Customer portal (Help center) development, branding, and customization 🌟 Email template branding in Freshdesk and Freshsales 🌟 Integration with other applications 🌟 Custom app development 🌟 Freshsales set up and customization 🌟 Freshteam set up customization 🌟 Setting up and branding of employee portal in Fresh team 🌟 Data migration from other platforms to Freshdesk AI development Expert: 🤖 Open AI 🤖 BotPress 🤖 Perplexity 🤖 Gemini 🤖 Grok As an email marketing professional, I have expertise in: 🌟 Email Design and Code 🌟 Email Deliverability and Testing 🌟 Email Debugging 🌟 Email Best Practices and CAN-SPAM Compliance 🌟 Responsive​ Design 🌟 Creating forms 🌟 Landing pages and Stationaries 🌟 Social media publishing and blog posting. 🌟 Email campaign management 🌟 Importing contacts 🌟 Bulk Email Sending 🌟 Setting up automated programs. 🌟 Report Analysis (Open Rate, Click Rate ) Softwares used for Email Marketing:- 💻 MailChimp 💻 Active Campaign 💻 Klaviyo 💻 Act-On 💻 Marketo 💻 Constant Contact 💻 SendGrid 💻 Hubspot 💻 Customer.io My other skills includes: 👨‍💻 Zapier /Make / Workato / n8n 👨‍💻 Salesforce 👨‍💻 Shopify development 👨‍💻 Shopify theme customization and branding (Shopify templates) 👨‍💻 Wordpress 👨‍💻 Woocommerce 👨‍💻 C# 👨‍💻 ASP. net 👨‍💻 API development 👨‍💻 SQL server 👨‍💻 SSRS 👨‍💻 Jira 👨‍💻 Liquid template language 👨‍💻 Javascript 👨‍💻 Jquery 👨‍💻 CSS 👨‍💻 Bootstrap 🛡️ Please give me a chance to invite you to your jobs. I guarantee you to provide 100% genuine work.

TOP RATED PLUS FREELANCER ⭐⭐⭐⭐⭐ Generative AI & Enterprise CRM Solutions Architect Top-Rated Plus and certified expert in the full suite of CRMs: Zendesk (10+ yrs), Freshdesk (8+ yrs), Kustomer, Gorgias, Shopify plus, Salesforce, Zoho, Intercom, Hubspot, and Helpscout. I am a Full-Stack AI Integrator with extensive experience across all major Large Language Models, including OpenAI, Perplexity, Grok, and Gemini. I specialize in creating and deploying custom, conversational AI agents and automation bots that are deeply embedded into your existing CRM infrastructure. 🏆 Certifications and Achievements: ✅ Zendesk Technology Partner ✅ Zendesk Certified Support Admin ✅ Zendesk Certified App Developer ✅ Zendesk Certified Guide / Knowledge Developer ✅ Zendesk Certified Explore / Analytics Developer ✅ Top-Rated Plus Freelancer | 300+ Projects | 35,000+ Remote Hours ✅ Master of Computer Applications (MCA) ✅ Extensive experience setting up Zendesk and Freshdesk for large enterprises and call centers with over 1,000 agents, implementing complex workflows and configurations to match their unique operational needs. 👨‍💻 As a Zendesk Professional Consultant, I can help you with: ⚡ Audit and clean up your Zendesk instance to streamline and speed up the support process 🔄 Zendesk implementation and workflow customization (Triggers, Automations, Macros, SLAs, etc.) 🌐 Zendesk Multi-branding setup 📝 Zendesk Help Center (Guide / Knowledge) setup, branding, and customization 💬 Zendesk Chat/Messaging setup ☎️ Zendesk Talk setup 🔗 Zendesk Engage voice setup and customization 📞 Amazon connect integration and customization 📲 Zendesk Text setup 📧 Zendesk Email setup 🌍 Zendesk helpcenter Host mapping 🧠 Zendesk Chatbot / Answer Bot setup and customization 🤖 Zendesk AI Agent and Copilot setup and optimization 💡 Zendesk Workforce management (WFM) setup 🧩 Zendesk custom app development 🔗 Zendesk API development & integrations with tools like Salesforce, Intercom, Twilio, etc. ⛓️ Zendesk Integration Services (ZIS) script, Google App script development 📈 Reporting in Zendesk Explore, Google Analytics, Zoho Analytics, and Power BI 🗂️ Setting up and using Custom Objects in Zendesk Sunshine 🔐 Zendesk Single Sign-On (SSO) setup ⛓️ Zendesk Gather (Community) setup, customization, and branding 🔁 Data migration to Zendesk from Gmail, Freshdesk, Salesforce, HelpScout, Zoho, etc. 💼 Zendesk Sell migration to other CRM platforms 👨‍💻 As a Freshdesk Expert, my services include: ⚡ Audit and clean up your Freshdesk environment to optimize support operations 🔄 Freshdesk implementation and Workflow automation setup 📱 Social channel integration with Freshdesk 📧 Email configuration in Freshdesk ⏱️ Freshdesk SLA setup 💬 Freshdesk Chat (Freshchat) setup and customization 🤖 Freshdesk Chatbot (Freddy AI) setup and optimization 📞 Freshcaller setup 🧾 Canned responses configuration 📝 Freshdesk Customer portal (Help Center) development, branding, and customization 🔌 Freshdesk Integration with other tools and platforms 🧩 Freshdesk Custom app development 📊 Freshsales customization 🧑‍🤝‍🧑 Freshteam customization 🏢 Setting up and branding of Employee Portal in Freshteam 🔁 Data migration from other platforms to Freshdesk 🛠️ CRM and Workflow Automation: ✔ Kustomer | HubSpot | Salesforce – Custom CRM automation Specialist ✔ Airtable | Zapier | Make | Workato – No-code workflow automation ✔ Google Apps Script – Custom Google Workspace automation 💡 Custom Development, E-commerce and Email marketing expert: ✔ SQL | C# | ASP.NET | JavaScript | Liquid – Custom scripting & integrations ✔ WordPress | WooCommerce – Website & e-commerce enhancements ✔ Shopify store setup, theme development, & app customization ✔ Klaviyo | MailChimp | Customer dot io | Marketo – Automated campaigns ✨Profile Highlights: Zendesk Expert, Zendesk administrator, Zendesk Specialist, Zendesk Developer, Zendesk Consultant, Zendesk auditor, Zendesk Freelancer, Zendesk API Developer, Zendesk App Developer, Zendesk Guru, Zendesk Guide Specialist, Zendesk Explore Expert, Zendesk Automation Expert, Zendesk Implementation Expert, Zendesk Workforce Management Expert, Zendesk Optimization Specialist, Zendesk Messaging Expert, Zendesk Talk Expert, Zendesk Sell Expert, Zendesk Chatbot Expert, Zendesk AI specialist, Zendesk Copilot expert, Zendesk Sunshine developer, Zendesk Sales CRM specialist 📩 Need a Zendesk Guru, Freshdesk Consultant, API Developer, or Chatbot Specialist? Let's discuss how I can help scale your support operations! 🙏

Experienced across Zendesk, Freshdesk, Salesforce, Jira, Intercom, Gorgias, Typeform and Zapier, with a focus on implementation, administration, integrations, workflows and platform optimization. I help businesses build, improve and manage customer support systems that are practical, scalable and easy for teams to use. ZENDESK SPECIALIZATION Zendesk is my primary specialization, with hands-on experience across implementation, administration, workflows, automation, ticketing, forms, reporting, Help Center customization, integrations, routing and ongoing platform optimization. PLATFORMS & EXPERIENCE • Zendesk Implementation & Administration • Freshdesk Setup & Workflow Management • Salesforce Support Operations • Jira Workflows & Service Management • Gorgias & Intercom • Typeform & Zapier • Ticketing Systems & Support Processes • Workflow Automation • Multichannel Support Setup • Reporting & Analytics • Help Center & Form Customization • API & Third-party Integrations • System Migration & Process Improvement Whether you are setting up a new support platform, improving an existing one, connecting multiple systems or simplifying complex support processes, I can help build a setup that works smoothly for both your team and your customers.

I'm a highly skilled API & ETL developer with over 10 of experience building scalable, secure, and efficient data integration solutions. Whether you're a startup needing to connect multiple SaaS platforms or an enterprise modernizing legacy pipelines, I help you unlock the full potential of your data. ✅ What I Do Best: API Development & Integration REST | GraphQL | SOAP | Webhooks | Authentication (OAuth2, JWT) I design and build robust APIs or integrate with third-party services (Salesforce, HubSpot, Stripe, etc.) ✅ ETL/ELT/EDI Pipeline Design Airflow | Talend | Apache NiFi | dbt | Azure Data Factory | Informatica Clean, transform, and move data across systems efficiently and reliably. ✅ Data Integration & Automation Seamless connections between databases, cloud platforms, CRMs, ERPs, and custom apps using Python, SQL, and low-code tools like Zapier,N8N, Servicenow,MuleSoft,Workato and Make com ✅ Cloud Platforms & Databases AWS | GCP | Azure | Snowflake | Redshift | BigQuery | PostgreSQL | MongoDB 🛠️ Tech Stack Highlights: Python,PHP, SQL, FastAPI, Flask, Node.js, Docker, Kubernetes, Apache Kafka, JSON/XML, Pandas, Git 🎯 Why Clients Hire Me: Strong communicator who understands both tech and business Agile, clean, and scalable code Proven track record of reducing manual processes & saving teams hours per week 100% commitment to project success and client satisfaction Let’s talk about how I can help streamline your data flows, reduce bottlenecks, and deliver fast, reliable integration that scales.

🚀 I help companies design and scale Zendesk the right way, not just make it work, but make it reliable, measurable, and easy to operate as support grows. I’m a Service Systems Architect with 9+ years of hands-on Zendesk experience, working with startups, D2C brands, and enterprise teams. I’ve built and optimized support systems handling everything from early-stage setups to ~70,000 tickets/month omnichannel environments. I’ve worked with companies like Vimeo, Logitech, OLX, WeWork, Kaseya, Mobillium, and many more, and have experience supporting high-compliance workflows (KYC, fraud, VIP handling) ⚙️ What I Do Best ✔️ Zendesk Setup from Scratch (done right the first time) ✔️ Audit & Re-architecture of messy Zendesk instances ✔️ SLA design, escalation logic, and reporting accuracy ✔️ Omnichannel routing (email, chat, messaging, voice) ✔️ Automation design (triggers, automations, macros) ✔️ Zendesk Explore dashboards that leadership can trust ✔️ SSO (JWT), integrations, and API-based workflows ✔️ Migration from tools like Tawk.to, Freshdesk, etc. 🏆 Credentials & Recognition ✔️ Certified Zendesk AI Practitioner ✔️ Zendesk Support Admin Specialist ✔️ Official Zendesk Community Moderator ✔️ Hackathon Winner (Zendesk / Freshworks ecosystem) ✔️ Designed award-winning Omnichannel Routing system (~70K tickets/month) 🛠️ Product Thinking (Beyond Implementation) I’m also building ScriptRunner — a Zendesk-native automation platform. This gives me a deeper understanding of: - Where Zendesk works well out of the box - Where systems break at scale - How to design robust, future-proof workflows 🤝 If You’re Looking For - Someone who can clean up a messy Zendesk setup - Someone who can build from scratch properly - Someone who understands support operations, not just tools - Someone who thinks long-term, not quick fixes 👉 Then we’ll work well together.

I specialize in connecting complex business systems through API integration, custom architecture, WordPress development, and automation.I am a Senior Full-Stack Engineer with 16+ years of experience building high-performance web applications, wordpress, front-end and back-end systems, custom APIs, and integrations for e-commerce businesses, SaaS companies, and digital agencies.Using PHP, Laravel, WordPress, Shopify, WooCommerce, Make, Zapier, and AI-powered tools, I connect websites, CRMs, e-commerce platforms, and third-party services to synchronize data, automate workflows, and reduce manual operations. 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱 𝗨𝗽𝘄𝗼𝗿𝗸 𝗙𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿 | 𝟭𝟲+ 𝗬𝗲𝗮𝗿𝘀 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 | 𝟰𝟲𝟬+ 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 | 𝟯𝟬𝟬+ 𝗔𝗣𝗜 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲: ---------------------------------------------------------------------------- 16+ years of hands-on development experience 460+ successfully completed projects 300+ API integrations across multiple platforms Strong e-commerce, Shopify, WooCommerce, and CRM experience Clear communication and reliable project management Thorough testing and validation before delivery Ongoing post-project support ---------------------------------------------------------------------------- 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝗱𝗼𝗺𝗮𝗶𝗻𝘀: AI & Automation : Make, Zapier, and AI-powered workflow automation - Website development , Product-based & E-Commerce website development - Full-Stack Development: Front-end, back-end, PHP, Laravel, CodeIgniter, CakePHP - Product catalog and orders feed integration with Wordpress , Shopify and Crm - Integrating APIs to sync data across various websites and CRMs. , CRM Automation - Wordpress themes development , - Wordpress WooCommerce orders & Product and customer data synch with 3rd party site - WordPress Development - API Development & Integration: REST APIs, third-party integrations, webhooks, data synchronization, and automation - Wordpress Api integration   - Custom WordPress Website Development - WooCommerce Developer – Troubleshooting & Maintenance - Custom Plugin Development - Elementor & Elementor Pro Development - Divi, WPBakery, GeneratePress & Astra Customization -AI API Integration ,AI Agents 𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗔𝗣𝗜 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗜 𝗵𝗮𝘃𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱. 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗶𝗻𝗴 & 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 :- Billing Orchard API, Chargebee API, Debitsuccess API, Escrow API, MYOB API, Payleadr API, Payme API, QuickBooks API, Reckon API, Saasu API, SecurionPay API, Small2Invoice API, Xero API 𝗖𝗥𝗠 & 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 :- ActiveCampaign API, Capsule CRM API, GoHighLevel API ( GHL api ), HubSpot API, Keap (Infusionsoft) API, Klaviyo API, Ontraport API, Total Expert API, Zoho CRM API , Boulevard api , Redtails Api 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲, 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 & 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 :- Booqable API, eBay / Shopping API, FedEx API, Inventory Planner API, Magento API, Parcel Pro API, ShipEngine API, Shipit API, Shopify API, SKUSavvy API, Unleashed API, UPS API, USPS API , Shopify Api integration ,Kartra api 𝗙𝗶𝗲𝗹𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 & 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 :- FieldRoutes API, Filevine API, Housecall Pro API, Hubstaff API, Procore API 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆, 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗙𝗼𝗿𝗺𝘀 :- Google Apps Script, Jotform API, Qualtrics API, Zapier API , Printful Api integration 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 :- Constant Contact API, Freshdesk API, OneSignal API, Phone Wagon API 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 & 𝗔𝗱 𝗧𝗲𝗰𝗵 :- AdButler API, CJ (Commission Junction) API, Facebook API, Instagram API, LinkedIn API, Linkshare (Rakuten) API, X (Twitter) API 𝗘𝘃𝗲𝗻𝘁𝘀, 𝗛𝗥 & 𝗦𝘁𝗮𝗳𝗳𝗶𝗻𝗴 :- Avionté API, BambooHR API, Bookeo API, RunSignUp API, TryBooking API, Webtickets API 𝗘𝗥𝗣 & 𝗢𝗽𝗲𝗻 𝗗𝗮𝘁𝗮 & 𝗠𝗲𝗱𝗶𝗮 & 𝗪𝗲𝗮𝗿𝗮𝗯𝗹𝗲𝘀 :- NYC Open Data API, Odoo API, Quickbase API, Zoho API , Discogs API, Fitbit API, Garmin API, Spotify API , Manager io api 𝗢𝘁𝗵𝗲𝗿 :- Angaza API, Bisnode (Bisweb) API, CommCare API, ElevenLabs API, Jobs API, Litmos API, Lovable AI, Redtail API, SpyFu API, Teamleader API, Whereismypartners API , Acuity Scheduling Api Should we collaborate, I am dedicated to delivering high-quality work efficiently. After completing a project, I offer continuous support to ensure the applications are error-free and highly adaptable for end users. 𝗙𝗲𝗲𝗹 𝗳𝗿𝗲𝗲 𝘁𝗼 𝗿𝗲𝗮𝗰𝗵 𝗼𝘂𝘁 𝘄𝗶𝘁𝗵 𝗮𝗻𝘆 𝗶𝗻𝗾𝘂𝗶𝗿𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗜 𝘄𝗶𝗹𝗹 𝗿𝗲𝘀𝗽𝗼𝗻𝗱 𝗽𝗿𝗼𝗺𝗽𝘁𝗹𝘆.