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I'm a ServiceNow Developer with strong hands-on experience implementing various modules and building custom applications. CSA, CAD, and CIS-Discovery certified with many micro certificates as well. I've been involved in complete ServiceNow project lifecycles, from initial requirements through to successful delivery. I have worked closely with international clients across different regions and time zones. I will provide services in the following areas related to ServiceNow (but not limited to). I can create new modules and provide support to an existing system. JavaScript Scripting Client Scripts and UI Policies UI Actions Business Rules Script Includes and GlideAjax Service Catalogs and Record Producers SLAs Access Control List (ACLs) Import Sets and Data Import Notifications and mail scripts Dashboard and Reporting Portal Development and Customizations (Widgets, Pages) Incident, Problem, Knowledge, and Change Management HRSD (HR Cases, Tasks, and lifecycle events) REST APIs (Outbound & Inbound) Chat Bot / Virtual Agent App Engine Studio Teams, Slack, JIRA Integration

I help SaaS companies, startups and engineering teams by creating clear, practical documentation that makes products easier to use and maintain. My work includes user guides, how-to guides, API documentation, SOPs, and developer documentation. I always focus on creating content that helps users complete tasks quickly, reduces repetitive support requests and improves onboarding for both customers and internal teams. With a strong background in software engineering and web development, I understand the systems behind the documentation. This allows me to work directly with APIs, codebases, product teams and technical stakeholders to create accurate, well-structured documentation that stays useful as products evolve. 🔹 User Guides | How-to Guides I create clear, task-focused documentation that helps users understand your product, complete workflows efficiently, and reduce dependency on support teams. ✅ User guides ✅ How-to guides ✅ Step-by-step tutorials ✅ Product onboarding guides ✅ Feature walkthroughs ✅ Knowledge base articles ✅ FAQs and troubleshooting guides ✅ Internal process documentation ✅ User manuals ✅ Visual workflows and screenshots 🔹 API Documentation (OpenAPI / Swagger Expert) I create complete, production-ready API documentation that includes: ✅ Clear endpoint descriptions ✅ Request body parameters ✅ Query parameters & path parameters ✅ Authentication flows (JWT, OAuth, API Keys) ✅ Response structures with status codes ✅ Error codes with detailed schemas ✅ Properly defined data models ✅ Example requests & responses ✅ Postman collections ✅ SDK usage examples I work extensively with: Markdown • YAML • JSON • OpenAPI • Swagger • Redocly • Postman • GitHub ▪︎ ReadMe • Google Docs ▪︎ Zendesk • Docusaurus Your APIs will not only function well - they will be understood instantly. 🔹 Developer & Technical Documentation I create: ✅ Developer Guides ✅ API References ✅ SDK Documentation ✅ Integration Guides ✅ Database Documentation (SQL & NoSQL) ✅ System Architecture Documentation ✅ Technical Blogs & Articles ✅ Internal Engineering Documentation ✅ System Operating Procedures (SOPs) ✅ User Manuals ✅ How-To Guides ✅ Step-by-Step Tutorials Whether your audience is developers, internal teams or non-technical users - I adapt tone, depth and structure accordingly. 🔹 Developer Portals & Documentation Platforms I build structured, branded documentation portals using: ✅ Redocly ✅ ReadMe ✅ GitBook ✅ Docusaurus ✅ Mintlify ✅ Stoplight ✅ Confluence ✅ GitHub I ensure your documentation is searchable, scalable, version-controlled, and beautifully structured. 🔹 Technical & Engineering Strength My technical capabilities allow me to go beyond surface-level writing: ✅ Testing and validating APIs with Postman ✅ Running and testing SDKs ✅ Code commenting and codebase documentation ✅ JavaScript & TypeScript documentation ✅ Python code refactoring & documentation ✅ REST API workflows ✅ JSON, YAML, HTML, CSS ✅ Database structure documentation (SQL | NoSQL) Because I understand the code, I document it accurately. 🔹 What You Can Expect ✅ Clear, concise, and developer-friendly API documentation ✅ Reduced support tickets and improved onboarding ✅ Well-structured, scalable documentation systems ✅ Fast turnaround & deadline commitment ✅ Proactive communication ✅ Long-term documentation management support #TechnicalWriting #TechnicalDocumentation #UserDocumentation #UserGuides #APIDocumentation #OpenAPI #Swagger #SOPWriting #KnowledgeBase #DeveloperDocumentation #InstructionManual #ProcessDocumentation #SoftwareDocumentation #Markdown #GitBook

Is your AWS bill going up faster than your business? Is your infrastructure not secure, scalable, and resilient enough to support your growth? Is a HIPAA, PCI-DSS, or SOC 2 audit coming up, and you are not sure your AWS will pass? Unsure about taking the first step into the cloud? If yes, you are at the right place. WHO I AM I am Vikas. I have 8 years on AWS and 26 years in IT. AWS Solutions Architect Professional certified. I work with SaaS companies in healthcare, fintech, and general B2B. I design, build and run their AWS infrastructure. AWS architecture and DevOps are my core skills and I specialize in HIPAA, SOC2 and PCI-DSS work for the clients. I work AI-augmented — using modern tools (Claude, Kiro) to move faster on implementation while keeping every architectural decision under my own judgment. WHAT I HAVE BUILT AND RUN ★ Full AWS setup for an Australian IT services company — 5-year retained client. Built on Terraform. EC2, RDS, SQS, SNS, Lambda, API Gateway, WAF. Now extending into Amazon Connect. ★ Another continuing 1.5-year engagement with a Singapore client — built an active-active 3-tier SaaS on AWS. Multi-region setup with cost-aware design. Currently in retainership. ★ HIPAA-compliant AWS for a Canadian healthcare SaaS — built end-to-end on Terraform. Networking, IAM, KMS encryption, Multi-AZ Aurora, VPC endpoints, encrypted S3, CloudTrail with KMS. Also guided them through the AWS Business Associate Addendum (BAA). The client wrote: "Valuable recommendations regarding HIPAA compliance and system security. We are already planning to work with him on the next stage of our project." ★ PCI-DSS AWS remediation for a financial services AWS Organization — fixed infrastructure gaps across multiple accounts. Scrut compliance score for AWS moved from 42% to 81% in three weeks. Provided necessary evidences for compliance. ★ Java application containerization for an enterprise client — moved their applications to ECS. Architecture design plus Terraform deployment. WHAT I CAN DO FOR YOU → Build new AWS environments from scratch (VPC, ECS, EC2, RDS, S3, IAM, monitoring) → DevOps and CI/CD (GitHub Actions, CodePipeline, Docker, Terraform, CloudFormation) → HIPAA, SOC2 and PCI-DSS infrastructure work — I build the AWS side. I am not a QSA and I do not write policies. That is a separate job → Compliance remediation using Scrut, Vanta, or Drata → Cost reduction (right-sizing, savings plans, storage tiers, better architecture decisions) → Long-term retained work — I can be your senior architect for months and years, not just one project HOW I WORK → Clear communication from day one. Written scope. Weekly updates. Quick replies. → Clean handover documentation at the end of every project. → I take only a few projects at a time. You work with me directly, not with juniors. → I tell you what is risky before we start, not after. WHEN I AM A GOOD FIT ✓ Startups or growing SaaS that need a senior AWS architect or DevOps engineer ✓ Teams that want a long-term architect, not a one-time contractor ✓ Healthcare, fintech, or payment SaaS with HIPAA, PCI-DSS, or SOC 2 needs ✓ Teams fixing an AWS setup that has to pass an audit ✓ Founders who want an honest opinion, not a sales pitch WHEN I AM NOT A GOOD FIT ✗ Full PCI-DSS audit work — that is a QSA's job ✗ HIPAA policy writing or compliance officer work ✗ Lowest-price hourly work CREDENTIALS → AWS Solutions Architect — Professional → HashiCorp Terraform Associate → Top Rated on Upwork, 100% Job Success Score → Published author on AWS in Plain English and AWS Tip TECH STACK AWS (EC2, ECS, Fargate, Lambda, RDS, Aurora, S3, VPC, IAM, KMS, CloudTrail, CloudFormation, Organizations, SSM, Secrets Manager, API Gateway, WAF, CloudFront, Amazon Connect, SQS, SNS), Terraform, CloudFormation, Docker, GitHub Actions, CodePipeline, Linux, Python, Bash, Scrut, Vanta, Drata. LET'S TALK If you need a senior AWS architect for design, build, day-to-day operation, or compliance work — send me a short message. Tell me where you are, what your stack looks like, and what is the main problem. I will reply within 24 hours with an honest answer on whether I am the right person for the work.

Building a secure SSO (SAML, OAuth, OIDC) and multi-IdP IAM systems for real-world production environments. I help SaaS platforms and enterprises implement enterprise SSO and resolve complex SAML, OAuth, and AD/LDAP across Google, Okta, Entra ID (Azure AD), Keycloak, Auth0 and AWS Cognito with seamless user experience. 🎯 What I Help You Achieve → Implement SSO (SAML / OAuth / OIDC) across Okta, Entra ID, Keycloak, Auth0, AWS → Enable multi-IdP authentication for SaaS platforms → Resolve SSO failures (SAML errors, OAuth callbacks, redirect loops) → Design secure authentication & authorization architectures → Implement SCIM provisioning and lifecycle automation → Support enterprise customer onboarding with SSO (B2B SaaS integrations) 🔐 Core IAM Expertise ✅ SSO / Identity Federation → SAML SSO, OAuth 2.0, OpenID Connect (OIDC) → Multi-IdP integration (Okta, Entra ID, Keycloak, Google, Auth0, AWS) → Enterprise SSO for SaaS (multi-tenant, domain-based login) → Identity federation design and custom authentication flows ✅ Authorization & Access Control → RBAC / ABAC implementation → Fine-grained authorization (OpenFGA, OPA) → Secure API authentication & token validation (JWT lifecycle) → Session management and access policy enforcement ✅ MFA & Security → MFA: OTP, TOTP, WebAuthn, YubiKey, Push → Conditional access & adaptive authentication → Step-up authentication and risk-based flows ✅ User Lifecycle & Provisioning → SCIM 2.0 integrations → AD / LDAP sync → Automated provisioning & deprovisioning → Identity migration and federation transitions ✅ Troubleshooting Complex SSO & OAuth Issues → SAML assertion and metadata issues → OAuth redirect / callback errors → Token validation and session misconfigurations → Infinite redirects, login failures, federation issues 🛠️ Identity Platforms Primary: Okta • Microsoft Entra ID • Keycloak • Auth0 • AWS Cognito • Google Workspace Enterprise: Ping • OneLogin • ForgeRock • IBM Verify • Shibboleth • ADFS • WSO2 Custom / Open Source: Custom SAML SP/IdP • IdentityServer • SimpleSAMLphp • LDAP / RADIUS 🧠 Why Clients Work With Me → Delivered enterprise SSO integrations across 20+ identity providers → Deep expertise in SAML, OAuth, OIDC internals (not just configuration) → Strong debugging capability for complex identity issues → Experience building multi-tenant SaaS authentication systems → Clean, production-ready implementations with documentation ⚙️ Tech Stack Java • Node.js • Python • Golang • TypeScript • .NET • PHP Spring Security • Express • Django • React • Angular SAML2 • OAuth2 • OIDC • JWT • SCIM • MFA • WS-Fed • RBAC AWS • OCI • Docker • Kubernetes • CI/CD 📌 Available for hourly, fixed-rate, and long-term IAM engagements Let’s make identity your strongest layer, secure, scalable, and seamless.

Need a secure, seamless Single Sign-On (SSO) solution for your business? I can help. I’m a Senior IAM Consultant with 8+ years of experience specializing in Identity and Access Management (IAM). I design and implement robust authentication systems using Okta, Microsoft Entra ID (Azure AD), Keycloak, Shibboleth, OneLogin, Auth0, OpenFGA, and custom SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC) providers. I also have expertise in LDAP, WS-Fed, RADIUS, JWT, and other authentication protocols to simplify access control and safeguard critical data. My Expertise: ✅ SSO & Authentication Solutions – Implementing SAML 2.0, OAuth 2.0, JWT-based logins, API key-based security, and server-to-server authentication. ✅ IAM Integration & Setup – Configuring Okta, Microsoft Entra ID, Keycloak, ADFS, OneLogin, Auth0, Identity Server 8, and other IAM providers, Simple SAML PHP. ✅ Troubleshooting Authentication Issues – Resolving login-related issues for SAML, OAuth, and custom identity providers. ✅ Fine-Grained Authorization – Deploying reverse proxy and bridge solutions, OpenFGA, and custom authorization mechanisms. ✅ User Provisioning & Governance – Secure provisioning/de-provisioning of users, groups, and resources via SCIM, custom scripts, or scheduled sync with databases, Active Directory, or other identity sources. ✅ Multi-Factor Authentication (MFA) & Identity Governance – Enhancing security with strong IAM policies. Technical Skills: I am proficient in PHP, Java, JavaScript, Python, Golang, Shell Scripting, and various frameworks, including Spring, Spring Boot, Node.js, React, Angular, Django, WordPress, CodeIgniter, Symfony, Laravel, Gin, and more. DevOps & Cloud Security: ✅ Cloud & On-Prem Infrastructure – Hands-on experience with AWS, EKS, EC2, Kubernetes (K8s), Docker, KAAS, SAAS, and on-prem deployments. ✅ Application Deployment & Security – Securing and deploying applications in cloud and on-prem environments. 🛠️ Identity Providers I’ve Worked With (100+): ✅ Google SSO login ✅ Microsoft Entra ID (Azure AD) SSO ✅ Okta SSO Integration ✅ Keycloak SSO ✅ Oracle IAM – OCI IAM, OAM, OIM ✅ Oracle Student Financial Aid (SFA) ✅ GitHub SSO ✅ Ping Federate SSO Login ✅ Auth0 Universal Login Setup ✅ OneLogin SSO Integration ✅ Shibboleth IdP/SP ✅ JumpCloud SSO Login ✅ ForgeRock IAM ✅ IdentityServer4/8 ✅ WSO2 Identity Server ✅ SimpleSAMLphp ✅ Custom SAML SPs ✅ AWS Cognito SSO ✅ Salesforce SSO ✅ G Suite Login ✅ Apple & Facebook OAuth ✅ Slack / Zoom OAuth Integration ✅ ADFS (Active Directory Federation Services) ✅ LDAP & RADIUS Authentication ✅ CyberArk Identity ✅ Centrify (now Delinea) ✅ IBM Security Verify / Tivoli Access Manager ✅ NetIQ Access Manager / Micro Focus ✅ Bitwarden SSO / Enterprise Login ✅ Duo SSO (Cisco Secure Access) ✅ VMware Workspace ONE Access (formerly vIDM) ✅ Zoho Directory / SSO ✅ Atlassian Access (Jira, Confluence SSO) ✅ SAP IAS / IPS ✅ Azure B2C & B2B Flows ✅ Facebook Workplace SSO ✅ Moodle SSO (via SAML / OIDC plugins) ✅ Canvas LMS SSO Integration ✅ OpenAM (legacy Sun Access Manager) ✅ FreeIPA / Red Hat SSO ✅ Ory Hydra / Kratos ✅ FusionAuth ✅ Gluu Server / Janssen Project ✅ NetIQ eDirectory SSO ✅ Apache Knox (for Hadoop ecosystem) ✅ IBM ISAM / ISVA ✅ Citrix Gateway (SSO via SAML/OAuth) ✅ Palo Alto Prisma Access (SAML Integration) ✅ CrowdStrike Falcon Identity ✅ BeyondTrust Identity Security ✅ Keeper Enterprise SSO ✅ Zoho One / Zoho Directory ✅ Freshworks SSO (Freshservice, Freshdesk) ✅ ServiceNow SSO Integration If you're looking for an IAM expert who can secure your authentication workflows, integrate IAM solutions, and troubleshoot identity-related challenges, let's connect!

Hi, Full Stack value is provided to assist development and operation teams in streamlining the digital lifecycle—from lead acquisition and automated nurturing to secure asset management and scalable cloud infrastructure. Biggest Work achievement:- For over 5 years, I have been working on PIM/DAM (Bynder) architecture, API integration, and Metadata strategy, as well as developing Chrome extensions for DAM applications. Web Technologies and Tools Frontend:- HTML, CSS, JavaScript, Jquery, Ajax Javascript Framework:- AngularJs, ReactJs, VueJs Backend Technologies:- PHP, NodeJS, CodeIgniter, Laravel Database Programming:- GraphDB, MySQL, SQL, MongoDB API integration for third-party required API keys and RESTful, JSON, Webhooks, and Cronjobs for custom API development. Challenging Projects Completed for Enterprise Solutions Social Media API integration:- Facebook APIs, Google APIs, LinkedIn, Instagram, and Twitter APIs. SEO Tools:- SERP, Moz APIs, Majestic, Google Analytics, Dashboard development. Digital Asset Management:- Bynder, Aprimo, Canto, Cloudinary, and Widen API integration CRM/ERP/Social Tools:- HubSpot, Trello, Hootsuite, Xero, and Zoho Marketplace:- E-commerce, User Tracking, Data Tracking, Orders, Inventory management, etc. Healthcare and Pharma:- Website development for products and Doctors'/Patients' modules for Appointment Booking and Scheduling. The list goes on.... Project Documentation:- ★ Project Feature list based on initial discussions ★ Project Proposal with time and cost estimate ★ Flow Chart and Architecture ★ Wireframe and Prototype designing Communication:- I will be happy to assist you on a call and consultation about the project idea. I have helped many startups and companies with new ideas and advanced features in existing products. I hope you like my work profile and would like to discuss your project requirements. Looking forward to you Regards Raj