Hire the Best Zoho CRM Developers
in Australia

I connect business systems to AI. 20 years building CRM, ERP and accounting integrations for Australian companies (HubSpot, Salesforce, Zoho, Xero, MYOB), and most recently CTO of an AI marketing SaaS where I shipped generative-AI and LLM pipelines in production (AWS Bedrock, OpenAI, Temporal workflows). $900K+ earned on Upwork, 100% Job Success, 15,000+ hours, Top Rated Plus. Every integration I ship is secure by default: read-only where possible, audit-logged, consent-aware, no personal data at rest unless you need it. WHAT I BUILD • AI agents that work inside your existing systems: read the CRM, draft quotes, triage enquiries, reconcile invoices, with audit logs and human approval before anything sends. • Integrations between the tools you already pay for: HubSpot ↔ Salesforce, CRM → Klaviyo, Xero or MYOB ↔ your app, marketplaces ↔ inventory (FlxPoint, Cin7, BigCommerce). • Custom Laravel, Node.js or Python back ends and REST/GraphQL APIs when off-the-shelf tools run out. • Rescue and rebuild of broken n8n, Make and Zapier automations. • Long-term ownership: monthly retainers for the systems I build. RECENT RESULTS • AI marketing SaaS (CTO, 2023–2025): led a ~200,000-line platform — Neo4j + PostgreSQL GraphQL API, Temporal workflows, 12 social and ad-platform integrations (Meta, Google Ads, TikTok, LinkedIn) including the Meta app review and Google verification approvals, Stripe subscriptions with quota enforcement, generative-AI ad creatives and LLM classification, extraction, sentiment and summarisation services on AWS ECS, 150+ automated tests. • Childcare group (via a Sydney agency): CRM → Klaviyo bridge replacing a Zapier build. 3,370 families synced at cutover, 15-minute sync, no personal data at rest, 181 automated tests, 7 CloudWatch alarms. Live since August 2026, delivered in 8 weeks. • Pest-control franchise: ERP with a built-in cloud call centre (Twilio IVR, voicemail, after-hours routing, operator presence), suburb-based technician scheduling, invoicing, SMS campaigns and 12 management reports. 10 years in production, upgraded through to Laravel 12. • Security services company: CRM/ERP for guard rosters, patrols, alarm response and key management, with Xero invoicing, Deputy rostering and TrackTik integrations and automated nightly contract billing. 6 years as sole developer. • E-commerce retailer: integration middleware connecting BigCommerce, FlxPoint, Cin7, Prisync and TestFreaks — 10 scheduled sync jobs for orders, inventory, purchase orders and repricing, delivered in 4 months ("almost no revisions required", client). • DTC e-commerce brand (Shopify AU/US, Amazon, eBay, three 3PLs): paid technical audit and orchestration architecture, 43 pages across 4 documents, covering bundle-aware routing, inventory normalisation and source-of-truth boundaries; the blueprint for a fixed-price build. • Industrial inspection SaaS: 7 years modernising a multi-tenant Laravel platform (6 roles, 3 report formats, 126 migrations), now adding a read-only MCP gateway so AI assistants can query it safely. • Education provider: bidirectional Salesforce ↔ HubSpot sync across 10 record types, idempotent re-runs with per-record audit logs. HOW I WORK Brisbane time zone, overlapping US mornings and UK afternoons. Replies within the hour on business days. I build with Claude Code and ship with CI (static analysis, automated tests), scripted AWS provisioning, runbooks and a handover pack. Clean, SOLID code your next developer can read. Currently architecting a privacy-preserving AI platform (RAG on AWS Bedrock) for a regulated Australian sector. STACK PHP/Laravel · Node.js/TypeScript · Python · React · Angular · PostgreSQL/MySQL/Neo4j · GraphQL · AWS (ECS, RDS, Bedrock, SES, S3, CloudWatch) · Docker · Temporal · GitHub Actions · OpenAI and Claude APIs · MCP · n8n · HubSpot · Salesforce · Zoho · Klaviyo · Shopify · Xero · MYOB · Stripe · Twilio · Meta and Google Ads APIs If you have a system that should be talking to another system, or to an AI, message me with what it does today and what you want it to do.

I design and build the systems small and mid-sized businesses run on. CRM, quoting, contracts, job management, and the automation and AI that connect them. Most of my work starts with a business that has outgrown its tools. Data in four places. Staff retyping it. Old automations failing quietly. I work out how the business really runs, then build a system that fits it. 🏗️ CURRENT PROJECT Lead architect on a full back-office rebuild for a Queensland construction and solar contractor. Live since early 2026. - Custom quoting app in Zoho Creator - Branded contracts with one-click Zoho Sign - Automatic job setup in Zoho Projects - File management in Box - Field crew portal with daily SMS - 37,000 records migrated from their old CRM It now runs their sales and production every day. 🧠 HOW I APPROACH IT Process before tools. Sometimes the right call is to keep a step manual. Edge cases first. Duplicates, missing fields, events out of order, automations triggering each other. Handled before go-live. AI with a narrow job. Classifying enquiries, drafting replies, pulling data out of documents. A person can always review the output. 🛠️ TOOLS Zoho One (CRM, Creator, Flow, Projects, Sign, Deluge) | n8n | Make | Zapier | HubSpot | OpenAI and Claude APIs | PHP, Python, JavaScript 🔐 SECURITY Master of Cybersecurity, RMIT. Access, permissions and data handling are set up properly from day one. 💬 LET'S TALK Have a system that needs rebuilding, connecting or taking over? Send a short note on how things work now and what is going wrong. I will reply with an approach and a realistic estimate.

Hi, I'm Harshan 👋 I build AI integrated sales, marketing, and operation systems. - I've generated $45,000 in leads for a video production agency in 30 days. - I've generated $5,000 in revenue for an e-commerce store in 30 days. - I've generated $3,000 revenue for a consulting agency in 2 weeks. Some of the systems I build include: - Automatic lead gen and outreach systems to source leads, qualify them, and reach out via email/SMS/social media. - Content marketing systems to automatically create blog posts, articles. and social media content. - Onboarding systems to completely automate client or new hire onboarding, including payment forms and CMS integrations. I've also set up custom CRM/project management tools such as GHL, Zoho, and Airtable, and built dozens of custom API integrations to enhance their functionality. If your looking for someone passionate about building lean, efficient processes and dissolving your friction points, I'm your guy. Look forward to meeting you 🚀.

🎯 AI Automation, Low-Code Apps & Systems Integration ✅ Microsoft Solutions Partner · Zoho Authorized Partner · Odoo Implementation Partner · Shopify Solutions Partner ✅ 25+ years across banking, insurance & government systems · Brisbane + Chennai delivery Most businesses don't have a software problem — they have a disconnected-systems problem. The CRM doesn't talk to the ERP, the same data gets typed in three times, and nobody fully trusts the reports. I build the automation, apps and integration layer that fixes that. 🏢 Certified capability behind the work I deliver as part of Infogenx, a Brisbane-based consultancy with a Chennai delivery team — a Microsoft Solutions Partner, Zoho Authorized Partner, Odoo Implementation Partner and Shopify Solutions Partner. You get partner-level platform capability at freelance rates, with overlapping hours for Australian, Asian and European clients. 🤖 What I build ✔ Intelligent process automation — Power Automate, Power Platform and RPA bots that eliminate repetitive manual work: invoice processing, approvals, onboarding, reporting and data entry ✔ Low-code business apps — rapid application delivery on Microsoft Power Apps and Zoho Creator, so you get a working internal tool in weeks instead of a six-month custom build ✔ Enterprise integration — secure, high-throughput REST and GraphQL APIs connecting your whole ecosystem, with webhooks, OAuth2, message queues, retry logic and dead-letter handling so failures surface instead of silently losing records ✔ CRM & ERP integration — Zoho One, Odoo, Dynamics 365, Salesforce, HubSpot and Shopify connected to your finance, inventory, support and website systems ✔ AI where it earns its place — document intelligence, extraction and classification, plus machine learning for forecasting, demand prediction and risk flagging ✔ Business intelligence — live Power BI and Tableau dashboards built on automated multi-source ETL pipelines, running on Azure SQL or SQL Server 🛠 Why my integrations hold up Most automation freelancers can connect two apps. Fewer understand what happens to your data afterwards. I spent 25+ years designing and running the databases behind banking, insurance and government systems — so I build for real volume, real failure modes and real audit requirements. You get automation that still works in month twelve, not just on demo day. 📊 Track record Certified Azure and Microsoft SQL Server Database Administrator. Delivered mission-critical systems for: • Suncorp Metway, Brisbane - banking, insurance and wealth management • South Australian Department of Correctional Services • Government of Papua New Guinea - Department of Treasury and Planning • Trinidad & Tobago - Department of Main Roads and Transport All delivered under strict SLA and minimal-outage conditions. ⚙️ How I work I map the actual business process before touching a tool. You get a short written plan naming the systems, triggers and failure points before any build starts. Typical timelines: two-platform integration 2–4 weeks · multi-system hub 4–8 weeks · automation pilot live in 4–6 weeks. Clear updates, documented handover, no black boxes. 💬 Let's fix the process that's costing you hours Message me with the process you want automated and the systems involved. I'll reply within a day with how I'd approach it and what it realistically takes. AI Automation · Intelligent Process Automation · Business Process Automation · RPA · API Integration · Enterprise Integration · CRM Automation · Workflow Automation · Low Code Development · Microsoft Power Apps · Zoho Creator · Power Automate · Power Platform · SharePoint · Dataverse · Microsoft 365 · Dynamics 365 · Zoho One · Zoho CRM · Odoo · Shopify · Salesforce · HubSpot · ERP Integration · Systems Integration · Document Intelligence · Machine Learning · Predictive Analytics · Power BI · Tableau · Azure SQL · SQL Server · ETL · Data Migration