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Freelance Operations Managers

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Rating is 4.8 out of 5.
4.8/5
based on 1,143 client reviews
  • $25 hourly
    • 5.0/5
    • (52 jobs)
    Hi, I am Sanja - a Certified Google Project Manager with over 20 years of experience in Operations, Project Management, and Administration. I help businesses unlock their full potential by streamlining workflows, managing projects, and delivering actionable insights. I have experience working in both local and international environment, with strong communication skills and a talent for collaborating with diverse teams. Since 2017, I have partnered with businesses to solve operational challenges and drive efficiency, leveraging tools like Google Apps, Asana, G-Suite. What I Offer? Operations & Project Management - SOP's and creating workflows - Process Optimization: Automatization - Budgeting & Forecasting: Managing budgets and aligning them with business goals. - Cross-Functional Coordination: Ensuring seamless collaboration across teams. - Metrics & Reporting: Creating performance dashboards for smarter decisions. Finance & Data Analysis - Auditing & Reconciliation: Ensuring financial accuracy and compliance. - Invoice auditing - Data Management: Transforming raw data into actionable reports. - Expense Oversight: Identifying and addressing cost-saving opportunities. Tools Expertise - Project Management: Asana, Trello, Google Workspace - Financial Oversight: Advanced Excel, Google Sheets (including automation) - Data Visualization: Building intuitive dashboards and reports Why Work with Me? - Certified Expertise in Google Project Management - Proactive Problem Solver: I thrive on operational challenges - Proven Results: I have consistently delivered streamlined processes and cost savings
    Featured Skill Operations Manager
    Executive Support
    Business Process Management
    Google Workspace
    Microsoft Office
    Budget Planning
    Xero
    Notion
    Asana
    Task Coordination
    Process Optimization
    Financial Analysis
    Data Analysis
    Automated Workflow
    Business Operations
    Project Management
  • $55 hourly
    • 5.0/5
    • (9 jobs)
    Hello! Iโ€™m Sam, a passionate Process Engineer and Program Manager with a decade of proven experience in driving operational excellence across diverse sectors, including construction, technology, and telecommunications. My expertise lies in streamlining processes, enhancing cross-functional communication, and implementing automation to boost efficiency and uncover hidden revenue streams. With a strong foundation in financial analysis, project management, and change management, I excel at transforming challenges into profitable opportunities. Collaborating closely with clients, I strive to understand their unique needs, delivering customized, impactful solutions that align with their business goals. Areas of Expertise: Process Optimization & Automation Financial Analysis & Revenue Assurance Change Management & Communication Strategy Project & Program Management Cross-functional Collaboration & Team Leadership Strategic Planning & Implementation Ideal Projects and Clients: I am on the lookout for forward-thinking business owners, who are seeking to elevate their operational efficiencies and profitability. My ideal projects involve: Operational Process Optimization Implementation of Automation Tools Project Management and Organization Improvements Revenue Stream Identification and Maximization Strategic Business Development Consulting
    Featured Skill Operations Manager
    Program Management
    Process Engineering
    Financial Analysis
    Revenue Management
    Construction
    Communications
    Lucidchart
    Microsoft Visio
    Project Management
    ClickUp
    Change Management
    Automation
    Root Cause Analysis
    Microsoft Excel
    Process Optimization
  • $45 hourly
    • 5.0/5
    • (8 jobs)
    Your strategy is only as good as your ability to articulate it. If you're great at running your business but find certain areas lacking in organization, I'm here to help!๐ŸŽฏ My purpose is to bring ORDER and EFFICIENCY to your world. Think of me as your go-to person for putting everything in its right place; from streamlining your operational processes for growth, to expertly managing your projects and teams - I've got you covered. I'm all about creating straightforward, easy-to-implement strategies and systems that make your life easier. What can I do for you ? 1. OPERATIONAL SYSTEMS AND PROCESSES. โœ” Establish and document optimal systems and processes for scaling your business operations. โœ” Assist in streamlining operations and day-to-day tasks. โœ” Boost productivity and amplify profits in your business. 2. PROJECT AND TEAMS MANAGEMENT โœ” Lead projects and teams from start to finish. โœ” Oversee planning, execution, and finalisation of projects. โœ” Employ Lean Agile methodologies for heightened efficiency. โœ”Guarantee swifter and more effective project completions. My enthusiasm for organization, continuous learning, and strategic thinking makes me the perfect partner for your growing business needs ๐Ÿ“ˆ IMPORTANT: If you've got a task, project or team that you can't seem to get off the ground, just send me a message and letโ€™s explore how I can assist you in getting it done FASTER and BETTER. โœ… I always make sure my clients are fully satisfied. โœ… I use Lean Agile methodologies to ensure no time is wasted. โœ… I can navigate through complex challenges with ease and require minimal oversight to deliver impactful solutions. โœ… I work at a high pace and I will provide you access to my projects/tasks dashboard so you can keep on track of timelines and status. โœ… I have experience working with different productivity systems such as Sheets, Excel, Notion, Trello, Monday, Slack, Power BI, Zapier, Google Suite, Microsoft Suite, ChatGPT prompting, among other AI tools
    Featured Skill Operations Manager
    Research & Strategy
    Customer Relationship Management
    Business Operations
    Virtual Assistance
    Service Blueprinting
    Social Media Management
    ChatGPT Prompt
    Zapier
    Slack
    Asana
    Notion
    Administrative Support
    Project Management
  • $175 hourly
    • 4.8/5
    • (214 jobs)
    ๐Ÿ‘‹ Welcome! I'm Shannon, your go-to No-Code Consultant specializing in ClickUp, Airtable, SmartSuite, Softr, and Noloco ๐Ÿš€ With over 6 years of experience, I empower businesses to streamline operations using top no-code tools. My expertise spans multiple platforms, ensuring tailored solutions for your unique needs. I also help teams harness the power of AI to automate tasks, enhance decision-making, and build smarter, scalable systems without increasing headcount. ๐Ÿข Industries I Serve: While I've worked extensively in Construction, Education, Digital Marketing, Law, Real Estate, Accounting, Coaching, Interior Design, Non-profits, Media Production, Social Media, AgTech, Travel, Publishing, and Manufacturing, my experience spans many other industries as well. My versatile skill set allows me to adapt to various business environments and deliver customized solutions. ๐Ÿ–ฑ๏ธ Verified ClickUp Consultant: Since 2020, I offer comprehensive ClickUp services to maximize your team's productivity. Custom templates and dashboards tailored to your business needs, ensuring efficient project management and tracking. Automations to streamline repetitive tasks and enhance workflow efficiency. In-depth training sessions to onboard your team and ensure they are well-versed with ClickUpโ€™s functionalities. Workspace configuration to optimize collaboration and project tracking. Process documentation to ensure consistency and clarity across your team. ๐ŸŒฌ๏ธ Airtable Service Partner: As a Certified Airtable Partner, I deliver robust solutions to streamline your workflows. Develop intricate databases tailored to your specific business processes. Utilize Airtableโ€™s automation features to save time and reduce errors by automating repetitive tasks. Integrate AI-powered tools with Airtable to unlock advanced functionality like smart form responses, call summaries, and content generation. Seamlessly integrate Airtable with tools like Softr, Noloco, Fillout, Zapier, and Make to enhance functionality and connectivity. Design and implement custom interfaces to improve data visualization and user interaction. Provide continuous support to adapt and evolve your Airtable systems as your business grows. ๐Ÿง  SmartSuite Partner: As a Certified Partner Consultant of SmartSuite, I provide expert services to optimize your business operations. Offer expert advice and training sessions to ensure effective use of SmartSuite. Seamlessly integrate SmartSuite into your existing systems, ensuring smooth transitions. Connect SmartSuite with other tools to create a cohesive and efficient workflow. ๐Ÿ’ป Softr Expert: Certified Softr Expert specializing in creating user-friendly and functional solutions. Develop bespoke dashboards and portals tailored to your business needs. Implement AI integrations where applicable to personalize user experiences or dynamically deliver insights through portals. Integrate Softr with other tools to add advanced features and improve user experience. ๐Ÿ’ช Noloco Expert: Recently certified, I excel in creating custom web solutions and integrations. Build tailored web applications to meet your specific business requirements. Connect Noloco with platforms like Google Sheets, SmartSuite, and Airtable to streamline data management and workflows. Develop intuitive client portals and CRM systems to enhance customer interactions and data management. ๐Ÿ’ผ Our Agency - SMV Virtual Consulting: Top-rated Upwork agency specializing in no-code system implementation and operational support. Certified in ClickUp, Monday.com, Airtable, SmartSuite, Asana, Hive, Noloco, Softr, and Zapier, ranking in the top 3% of all agencies. We are actively helping clients explore AI use cases in operations, marketing, data processing, and customer engagement. โœจ Client Success Story: Virtual Legal Clinic โœจ Check out this inspiring journey of launching a one-of-a-kind virtual legal clinic using Airtable, Softr, and Fillout. We developed a system managing over 2,000 applicants, significantly surpassing their typical capacity. Client Feedback: "We started with a rush buildout of an Airtable database that morphed into adding multiple software integrations like Softr, Fillout, and Twilio. Shannon was integral to our startup and ongoing IT needs. Always available and willing to go the extra ten miles." โœจ Client Success Story: Educational Organizations โœจ Partnering with educational organizations in the Midwest, we replaced manual spreadsheets with a centralized Airtable system to manage student attendance, engagement programs, and billing for truancy interventions. The solution featured automated case tracking, real-time reporting, and streamlined notifications for staff. ๐Ÿš€ Let's Connect: Need help with ClickUp, Airtable, SmartSuite, or any other specialized tool? Schedule a free 30-minute Discovery Call to discuss how we can boost your business operations. Let's make things happen together! ๐Ÿ’ป
    Featured Skill Operations Manager
    No-Code Development
    Zapier
    Automation
    Airtable
    ClickUp
    Task Automation
    Task Coordination
    Virtual Assistance
    Business Operations
    Business Consulting
    System Automation
    Project Management Support
    Process Improvement
    Automated Workflow
  • $181 hourly
    • 5.0/5
    • (54 jobs)
    Are you an entrepreneur that wants to take it to the next level? 100% of my coaching clients have shared they are more clear, inspired and energized after working with me. Let me help you find your mojo! I am a Top Rated Plus Business Coach on Upwork with 100% satisfaction score, contact me today! โšก๏ธŽI can help you if you are struggling with these challenges: โ— "I have no idea on how to get started with my startup" โ— "Life has been chaotic and I need to get clear on my direction " โ— "I don't have the energy or motivation right now to grow my business" โ— "I want to get to the next level and I am not sure how to get there" โ— "I'm starting a new chapter in my life and I need someone to hold me accountable" โ— "HELP! I'm overwhelmed and I don't know what to do next" I focus on working with entrepreneurs with startups or small businesses. The process: Who are you? You are the main factor in your success. Why should your business exist? A purpose. How do you do things? Something that makes you unique. What do you offer? Your product or service. All success revolves around the answers to these four questions. All failure comes from a lack of understanding these questions. This is my method. It does not matter if you are a startup or an existing business, this is the core of your work and journey. A client had dozens of business ideas, I helped him launch just one. A client stopped chasing 3 different startups and now is an executive in a new business. One client grew from 5 to 50 employees in just two years. Let's get on a call today! We can set up an initial zoom call in a free 30 min consultation and I will explain how my process will get you the results you are wanting. Best regards, Brian **If youโ€™re interested in working with me hit the Invite Freelancer button and send me a short description about you and your project.
    Featured Skill Operations Manager
    Career Coaching
    Business Analysis
    Business Consulting
    Personal Development
    Business Plan
    Business Modeling
    Leadership Development
    Startup Company
    Startup Consulting
    Growth Strategy
    Innovation Strategy
    Business Coaching
    Entrepreneurship
    Business Development
    Life Coaching
  • $25 hourly
    • 4.5/5
    • (38 jobs)
    A top-notch VA for 15 years, providing sterling services in different niches, including administrative assistance, client support, virtual support, operations, project management, and marketing. A furmom of pawsome rescues, guardian of Aspin and Puspin paws. ๐Ÿ• Co-founder of Casa Henry - Aspin Rescue. I have basic to advanced skills in: โ–ช WordPress, Teachable, InvestorCarrot, Elementor, Squarespace โ–ช Invoca, Typeform, Mailchimp, Drip, AWeber โ–ช Meetup, BiggerPockets, Eventbrite, TutorBird, Notion โ–ช ClickUp, NetSuite, Trello, Asana, Podio, Atlassian JIRA, ApolloHQ, HighRiseHQ, Basecamp, Hubspot, OnePage CRM โ–ช Intercom, Helpscout, Zendesk, WHMCS, WP Engine, EasyWP, Ringba โ–ช WooCommerce, Magento, Zen Cart, Shopify โ–ช FMLS, DocuSign, Mojo, CallRail, ClickSend โ–ช G Suite, Google Domains, โ–ช Stripe, ClickBank, PayPal โ–ช TriNet, Wizehire, WhenIWork โ–ช Slack, Zoom, Google Meet, Hatch, Calendly, Microsoft Teams โ–ช LinkedIn, Instagram Professional, Facebook Business, Linktree โ–ช Canva, GIMP, Office 365, Keynote, Pages, Excel, Powerpoint Here are a few of the certifications I have earned: โ€ข Work Smarter, Not Harder: Time Management for Personal & Professional Productivity by University of California, Irvine on Coursera โ€ข Project Management: The Basics for Success by the University of California, Irvine on Coursera โ€ข Finance for Non-Financial Professionals by the University of California, Irvine on Coursera โ€ข Communication in the 21st Century Workplace by the University of California, Irvine on Coursera P.S. I can help you build your Knowledge Base (even write your first help articles). Feel free to chat. tinyurl.com/katehelps tinyurl.com/katewrite tinyurl.com/katearticles tinyurl.com/kateshopify tinyurl.com/katewix tinyurl.com/katebeaverbuilder tinyurl.com/kateTagManager tinyurl.com/kateGenPress tinyurl.com/katetypo3
    Featured Skill Operations Manager
    Click-to-Call
    Performance Marketing
    ClickUp
    Pay Per Click Advertising
    Asana
    Administrative Support
    Email Communication
    Project Scheduling
    Customer Support
    Trello
    Business Operations
    Phone Communication
    Lead Generation
    Intercom
    Email Support
  • $65 hourly
    • 5.0/5
    • (8 jobs)
    Throughout my career, I have been passionate about delivering exceptional results and exceeding targets. Whether as Brand Marketing Lead at Zappos.com, Director of Operations at Products That Count, or in my current work supporting various companies with marketing, sales, and lead generation strategies, I have consistently focused on driving growth, building strong partnerships, and creating lasting impact. I thrive in dynamic environments and am always seeking new opportunities to leverage my expertise to drive meaningful results and positive change.
    Featured Skill Operations Manager
    Recruiting
    Leadership Development
    Staff Development
    Human Resources
    Executive Support
    Public Relations
    Training
    Marketing Operations & Workflow
    Marketing
    Business Operations
  • $39 hourly
    • 5.0/5
    • (17 jobs)
    With over 14 years of experience in Operations and Project Management. Known for outstanding project / operations delivery and maintaining a 100% job success rate across diverse industries. I excel in leadership, team management, and agile methodologies, offering a unique blend of skills to drive operational excellence and project success. Key Skills: Leadership and Team Management: Effective collaboration and team leadership in call centers, transportation, online retail, and software domains. Operations Management: Strategic decision-making, process improvements, and data-driven approaches for optimal performance. Project Management: Certified ScrumMaster leading successful projects in software domains, including feature enhancements, performance optimization, and more. Agile Methodologies: Proven expertise in implementing agile methodologies (Scrum) for seamless software project delivery. Why Choose Me: Proven Excellence: Top Rated Plus with a 100% job success rate, consistently exceeding client expectations. Dual Proficiency: A unique combination of Operations and Project Management skills for holistic project success. Adaptive Expertise: Comprehensive understanding of diverse project dynamics, tailoring approaches to specific project requirements. Let's Discuss How I Can Help: Whether you need an Operations Manager driving efficiency or a Project Manager ensuring agile success in software projects, let's connect. My combined expertise is ready to contribute to your project's success.
    Featured Skill Operations Manager
    Microsoft Power BI
    Office 365
    ClickUp
    Operations Analytics
    Agile Software Development
    Performance Management
    Team Management
    Business Process Management
    Business Operations
    Microsoft Excel
    Jira
    Asana
    Scrum
    Software Development
    Project Management
  • $150 hourly
    • 5.0/5
    • (70 jobs)
    Reduce Churn, Scale Support, Increase LTV I help SaaS companies and growing digital businesses improve their customer experience by streamlining support operations, identifying journey friction, and aligning service delivery with business goals. Whether you're dealing with rising ticket volumes, inconsistent processes, or unclear customer feedback, I provide solutions that retain users and reduce operational strainโ€”without adding unnecessary overhead. With over 25 years of experience across SaaS, e-commerce, and government sectors, I specialize in CX audits, journey mapping, SOP development, and ongoing CX advisory. I work with leadership and support teams to uncover root issues, optimize onboarding and support flows, and build systems that scale with your business. My approach combines strategy and executionโ€”offering both insight and implementation support. If you're ready to reduce churn, simplify support, and improve retention through better customer experience, I can help. I'm available for project-based work or as a fractional CX partner for ongoing optimization and advisory. Letโ€™s connect to discuss how I can support your team.
    Featured Skill Operations Manager
    Management Consulting
    Business Consulting
    Customer Support
    Customer Service Analytics
    Strategic Planning
    Process Documentation
    Freshdesk
    FAQs Compilation
    Business Planning & Strategy
    Ticketing System
    Voice of the Customer
    Business Operations
    Root Cause Analysis
  • $30 hourly
    • 5.0/5
    • (11 jobs)
    I have garnered a vast combination of skills, knowledge, and experience in various industries since I joined the ranks of the workforce in 1986. Up until 2009 I had been exposed to mainly management roles within the financial industry (insurance), Business Process Outsourcing (BPO) and the Shipping industry (MAERSK Line/Safmarine) in which my analytical skills were honed. My experience in the Information and Communications Technology industry however, started with my employment as a Specialist: Service Level Management at the State Information Technology Agency (SITA) in 2009. It is within this role that I was introduced to the Centre for E-innovation within the Department of the Premier, Western Cape Government. I am confident that my unique combination of experience, skills and long track record stand me in good stead to be considered as a candidate. Prior to being employed by the Sizwe IT Group in 2018, I was recruited by the Branch: Centre for E-innovation, Western Cape Government, in 2012 as a Programme Manager. It is within this ambit that I gained exposure within the six (6) years up to 2018 , to most aspects of the Branch operations ranging from project management within various programmes, to the Supply Chain Management processes within the Department as well as the IT Service Continuity Management functions that are part of the Branch deliverables. Since joining Sizwe IT Group in 2018, I have been assigned to the Western Cape Government, Centre for E-Innovation as a Business Analyst and Program Manager and have been performing much the same role as I had been within the environment previously. I consider myself to be an assertive, hands-on manager with outstanding interpersonal, communication, negotiation and people management skills. Throughout my tenure as project manager and/or business analyst, I have shown proven ability to translate business needs into technology requirements that support business objectives, especially within the process of drafting business cases and bid specifications while also having experience in successfully managing IT projects, participation in vendor selection and implementation of services. I value acting as an advocate and a team player on management teams to promote collaborative working in the hope of achieving the business objectives. In addition, I am an effective communicator able to forge solid relationships at all levels
    Featured Skill Operations Manager
    Content Writing
    Afrikaans
    Editing & Proofreading
    IT Service Management
    Business Cases
    Supply Chain Management
    Business Continuity Plan
    Project Management
    Business Operations
    Business Analysis
    English
    Resolves Conflict
    Leadership Skills
    Administrative Support
  • $60 hourly
    • 5.0/5
    • (22 jobs)
    โšก Simple & Smart Tech Support โ€“ On-Demand for Your Business ๐Ÿš€ Tech should work for you, not slow you down. I help solopreneurs and small teams streamline their systems, eliminate tech headaches, and automate workflowsโ€”so you can focus on what matters. โœจ What You Get โœ… Save hours every week by automating repetitive tasks โœ… Eliminate tech frustration with smooth, reliable solutions โœ… Run your business seamlessly without manual work โœ… Feel confident in your systems with clear documentation ๐Ÿ› ๏ธ Services Offered Tech Support & Platform Setup ๐Ÿ–ฅ๏ธ - Setup and optimization of Monday, Notion and ClickUp to create smooth workflows. - Connecting and integrating tools via Zapier, Make.com for automation. - Troubleshooting tech issues so you never get stuck. - Building easy-to-manage systems that simplify your operations. Automation & Workflow Optimization โš™๏ธ - Automating repetitive tasks so you spend less time on admin work. - Optimizing workflows so your business runs effortlessly. - Setting up automated lead funnels and email sequences (without copywriting). - Improving existing processes to boost efficiency. Website & System Optimization ๐ŸŒ - Providing tech support and updates for websites and business tools. - Improving website functionality for a better user experience. Process Documentation & SOPs ๐Ÿ“– - Creating clear, step-by-step Standard Operating Procedures (SOPs) to streamline your processes. - Developing easy-to-follow guides so you and your team can confidently use your tech. - Documenting workflows to keep your business running smoothly, even without you. ๐Ÿค Why Work With Me? โœ”๏ธ I make complex tech simple - no wasted time figuring things out โœ”๏ธ My systems are intuitive and easy to use - no overwhelm, just efficiency โœ”๏ธ You focus on your business, I handle the tech - less stress, more results โœ”๏ธ On-demand support when you need it - so youโ€™re never stuck ๐Ÿ’ฌ Not sure what you need? Book a consultation directly on Upwork. Letโ€™s discuss your challenges, identify quick wins, and find the best tech solutions for your business. Letโ€™s simplify your tech and make your business run effortlessly. Send me a message or book a consultation today.
    Featured Skill Operations Manager
    Automation
    CRM Automation
    Zapier
    Notion
    Virtual Assistance
    Business Operations
    Process Improvement
    Process Architecture
    Marketing Operations & Workflow
    Automated Workflow
    Sales Funnel
    Management Skills
    Project Management
    Technical Support
  • $85 hourly
    • 5.0/5
    • (23 jobs)
    Certified Smartsheet Solutions Consultant with 8 years of extensive Smartsheet experience. I help re-design inefficient work processes and build efficient and automated solutions that help your team work better and faster, reduce human error, reduce redundant tasks, control user visibility and access, and provide visibility and metrics to aid in effective decision-making. These solutions include designing and building the following: โ€ข Custom data dashboards โ€ข Reports โ€ข Calendars, Gantt charts โ€ข Automated alerts, approvals, workflows โ€ข Intake forms (with conditional logic) โ€ข Complex sheet formulas โ€ข Premium apps (Dynamic View, WorkApps, Calendar, Pivot, Calendar, DataShuttle, Control Center)
    Featured Skill Operations Manager
    Microsoft Outlook
    Google Docs
    Excel Formula
    Process Improvement
    Business Operations
    Automation
    Smartsheet
    Microsoft PowerPoint
    Microsoft Word
    Microsoft SharePoint
    Microsoft Excel
  • $15 hourly
    • 4.8/5
    • (165 jobs)
    With over 15 years of experience as an Executive Assistant, it has made me the perfect candidate for any Virtual Assistant, WordPress Assistant, Receptionist, or Customer Service Job. Please see some of my skills below; Project Management Onboarding of customers or clients Calendar Management Email Management Customer Support or Ticketing ( Zendesk, OsTicket, Fresh Desk, and other ticketing system) Shopify Expert WordPress Expert- Building websites, Managing Content Email Marketing SEO Social Media Marketing Booking Travel Arrangements Receptionist / Answering calls Email Support/ Phone Support Live Chat Support Installing Scripts Research Filing for Lawyers or filling out forms Cliow Grow Clio Manage Hubspot Zoho Workflow Automation Zapier There is no limit to what I can do, I am also a fast learner. I am not interested in working for less than 10hrs per week.
    Featured Skill Operations Manager
    Shopify
    Kajabi
    Business Operations
    Microsoft Word
    Scheduling
    Task Coordination
    Communications
    Administrative Support
    Email Marketing
    Project Management Professional
    Travel Planning
    Customer Service
    Legal
    WordPress
    HubSpot
  • $125 hourly
    • 5.0/5
    • (18 jobs)
    As a Fractional COO/Business Coach with 15+ years of experience, I help companies transform operations, streamline processes, and achieve sustainable growth. My expertise lies in optimizing workflows, building high-performance teams, and implementing scalable systems that align with your vision and drive profitability. In the past 5 years I have led the delivery of over $20 million in business value to the organizations I served. Key Projects: Freelance Projects: Jefferson County Alabama (July 2023-Nov 2024) Delivered over $10 million in operational efficiency savings working 10-15 hours per week facilitating workshops, documenting processes, providing coaching and recommendations for improvement. Nice Find Wholesale (April 2023-Jan 2024) As Fractional COO for this reverse logistics and e-commerce company I transformed operational effectiveness by implementing the Entrepreneurial Operating System (EOS), establishing key performance indicators, and developing robust process documentation. I strengthened accountability across the organization while providing strategic coaching and leadership to the executive team. The Paper Memory (April 2024-September 2024) As Fractional COO, I optimized business operations through systematic improvements in customer service, vendor relationships, and payment systems. I developed strategic recommendations that drove revenue growth while implementing process automation solutions to enhance operational efficiency. Skills: Facilitation, EOS, Lean/Six Sigma, Process Improvement, Process Automation, Business Coaching, Leadership Coaching, KPI, Project Management, Operational Efficiency, Continuous Improvement, Product, Agile, Training
    Featured Skill Operations Manager
    Insurance Agency Operations
    Staff Development
    Continuous Improvement
    Training & Development
    Process Optimization
    Business Coaching
    Zendesk
    Customer Experience
    Lean Consulting
    Data Analysis
    Business Transformation
    Strategic Planning
    Business Operations
    Change Management
  • $50 hourly
    • 5.0/5
    • (18 jobs)
    Morgan Lett is a highly skilled Automation Specialist and Management Consultant based in Atlanta, Georgia. Morgan is dedicated to creating sustainable, scalable solutions, systems, and strategies that keep businesses profitable and thriving. As a certified professional in Project Management and Revenue Operations, Morgan has the knowledge, expertise, and solutions-first mindset to help clients consistently exceed their goals. Morgan's areas of expertise include, but are not limited to: โญ Process Improvement, Process Automation, Systems Development, Systems Integration, Business Planning and Management, Project Management, Operations Management, Operational Support, Online Business Management Morgan's expertise includes implementing and managing the following softwares and systems: โญZapier, HubSpot, Trainual, ClickUp, Quickbooks, ClickFunnels, Asana, Trello, Kajabi, Monday.com, Microsoft Office Suite, Google Workspace, and more Please message Morgan directly if you have questions or are interested in her services. Thank you! โ˜บ๏ธ
    Featured Skill Operations Manager
    Content Planning
    Article Writing
    Content Development
    Content Writing
    Proofreading
    Executive Support
    Customer Relationship Management
    System Automation
    Employee Onboarding
    Customer Onboarding
    Operations Management Software
    Business Operations
    Project Management
    Email Copywriting
  • $85 hourly
    • 5.0/5
    • (8 jobs)
    Hi! Iโ€™m Kate, Online Business Manager for Soulpreneurs. I support online coaches, experts, and course creators by managing their projects, teams, and day-to-day operations. I'm a believer in work-life alignment, and ditching the hustle for work that is sustainable and soul-centered. Equal parts creative and techie with a background in systems & marketing and a passion for small businesses with big visions. My clients work primarily in the wellness, coaching, and spirituality space. Hereโ€™s a quick overview of what that looks like: Project & Launch Management: + Project planning, goal setting, timeline creation, and task delegation + Support during live launches and events (summits, etc.) + Strategic visioning and idea development support for CEOs + Blog, Podcast, and YouTube channel management Ops Management + Backend organization and streamlining + Process creation & documentation (SOPs) + Optimization, automation, and/or delegation of tasks + Regular strategy sessions & metrics reporting Team Management + Vetting, onboarding, offboarding, and ongoing management of team members & contractors + Setup and management of team communication channels and project management tools + Recurring meetings and check-ins customized to team needs Implementation: + Building and maintaining courses and membership areas + Website management including maintenance, updates, and tracking analytics + Create lead-gen/sales funnels & marketing automations; Build landing pages, opt-in pages, and sales pages + Email list segmenting & tagging; Set up email broadcasts, automations, and sequences **Launching a course? Check out my specialized "Web Design" profile to learn more about how I can support you.**
    Featured Skill Operations Manager
    Integrated Marketing
    Business Strategy
    Business Coaching
    Business Consulting
    Business Operations
    Strategic Plan
    Automation
    Project Planning
    Email Marketing
    Kajabi
    Team Management
    ClickUp
    Asana
    Project Management
    ActiveCampaign
  • $45 hourly
    • 5.0/5
    • (54 jobs)
    Looking for a Project or Operations Manager that can help you with a little bit of everything? Are you overwhelmed by your daily goals? Do you need someone to help you stay focused and on target? Does your life feel chaotic? I am here to help. - Project Management โ–ช Process Automation โ–ช Marketing, Web Dev, Media, CS, Accounting teams โ–ช Technical Campaigns โ–ช PPC Ads Campaigns (Google Ads/Adwords, FB Ads) โ–ช Web Development โ–ช Graphic Design Team โ–ช Video Projects โ–ช Webinar Facilitator (Zoom) โ–ช Customer Support โ–ช FB Community Management โ–ช Team Management โ–ช CRM/Project Management (Podio | Zoho | Trello | Asana | Slack | Evernote | Basecamp | Jira | Monday.com | Hubspot | Notion | FreedomSoft..) โ–ช Event Creation/Management - Executive Assistant โ–ช Administrative Tasks โ–ช Customer Relations | Client Specialist | Recruitment โ–ช Social Media & Community Manager (Facebook, Instagram, Twitter & LinkedIn) โ–ช Google Suite | DropBox | Box โ–ช Email Management, Outreach and Marketing (Mailchimp | Campaign Monitor | Active Campaign) โ–ช File and Documentation Management โ–ช Web Research, Data Entry โ–ช Managing database (ie filing | sending | updating, etc.,) โ–ช MS Office Applications (Word, Excel, Powerpoint) โ–ช Calendar Management (Scheduling, Appointment Setting.,) โ–ช Accountability Coach (Reminders, Tasks, To Dos) โ–ช Web Development | WordPress Website Hosting | Creation & Maintenance โ–ช E-Commerce (Shopify) Support | Inventory | Graphic Design | Website Management & Analytics โ–ช Real Estate: Running Comps | Lead Gen | Sorting | Follow ups & Listing/Property Manager โ–ช Transcription | Proofreading โ–ช Audio/Video Editing (Adobe CC) โ–ช Graphic Design | Branding | Character Design (Adobe CC) โ–ช UI / UX Figma โ–ช Sample Casting/Brand Marketing (Corporate Design|Flyers|Banners|Business Cards|General Layout Design) โ–ช LinkedIn Managing/Recruiting โ–ช Digital Marketing - Onpage and Offpage SEO - Good Listener - Link Building - Lead Generation - Windows and Mac proficiency In over 7 years of experience, I have worked with almost all of the departments in a company if not more. I pride myself in my capability to deliver amazing results ahead of deadline and with outstanding work ethic. I consistently enhance my skills by taking online courses to ensure that my knowledge is up-to-date. I'm always up to the challenge of learning something new every day. Especially if it allows me to provide more value to your business. I am currently looking for new opportunities to build strong relationships with clients. If you feel that we can be great partners in helping each other out, send me a message and Iโ€™ll do my best to exceed your expectations.
    Featured Skill Operations Manager
    SEO Setup & Configuration
    Time Management
    Customer Service
    Adobe Creative Cloud
    WordPress
    Digital Project Management
    Graphic Design
    Communications
    Business Operations
    Cross Functional Team Leadership
    Marketing Operations & Workflow
    Team Management
    Social Media Management
  • $110 hourly
    • 5.0/5
    • (24 jobs)
    With an Expert-Vetted Badge (top 1% of freelancers on Upwork) and an MBA from Harvard, along with a robust portfolio that includes collaborations with industry leaders such as Google, LinkedIn, and Spotify, I have transitioned from the corporate sector to offer my expertise to niche markets. I've been featured in Buzzfeed and Authority Magazine. As a seasoned operations director and project delivery specialist, I bring a founder's mentality along with a wealth of experience in: โœ… Agentic AI for Operations Efficiency and Business Augmentation/Transformation โœ… AI-Powered Efficiency โœ… Daily Operations Management (Customer Success, Finance, HR, Sales, Production, General Business) โœ… SOP/Workflow/Process Building & Maintenance โœ… Customer Success Best Practices โœ… C-Suite Executive Management & Leadership Consulting โœ… Talent Sourcing/Recruitment โœ… Team Management/Oversight and Reporting โœ… IT/Marketing Project Management โœ… E-commerce Management โœ… Digital Marketing/Advertising Consulting โœ… Product Management I'd like to share some accomplishments from previous clients: ๐Ÿš€ Optimized operations for a SaaS company, reducing manual workflows by 35% through the implementation of some AI-powered tools such as Zapier and Power Automate, saving over 600 hours annually. ๐Ÿš€ Revamped SOPs for a logistics firm, which reduced onboarding time by 50% and boosted operational efficiency by 20%. ๐Ÿš€ Led a multi-team project for a Fortune 500 company, delivering a $1.5M product launch three weeks ahead of schedule by implementing agile project management techniques. ๐Ÿš€ Increased productivity by 25% for a mid-sized marketing agency by implementing ClickUp best practices and agile frameworks, resulting in faster campaign rollouts and higher client satisfaction scores. ๐Ÿš€ Streamlined recruitment for a healthcare startup, automating candidate sourcing with smart workflows and delegation systems, which shortened time-to-hire by 40% and reduced hiring costs by 20%. My proficiency extends to a range of essential online tools + many more: โ˜‘๏ธ N8N โ˜‘๏ธ Relevance AI โ˜‘๏ธ Gumloop โ˜‘๏ธ Make โ˜‘๏ธ Zapier โ˜‘๏ธ Jira โ˜‘๏ธ Monday โ˜‘๏ธ Trello โ˜‘๏ธ Slack โ˜‘๏ธ Notion โ˜‘๏ธ Figma/Invision โ˜‘๏ธ Hive โ˜‘๏ธ ClickUp โ˜‘๏ธ Google Suite โ˜‘๏ธ Google Cloud โ˜‘๏ธ Canva โ˜‘๏ธ Adobe Suite โ˜‘๏ธ Webflow โ˜‘๏ธ Squarespace โ˜‘๏ธ Wix โ˜‘๏ธ Wordpress โ˜‘๏ธ Facebook Business Manager โ˜‘๏ธ Google Ads โ˜‘๏ธ Salesforce โ˜‘๏ธ Go High Level โ˜‘๏ธ Hubspot โ˜‘๏ธ Motion โ˜‘๏ธ Guidde โ˜‘๏ธ Scribe โ˜‘๏ธ Flowster โ˜‘๏ธ Bardeen โ˜‘๏ธ Asana โ˜‘๏ธ Power Automate + more! I'm quick at learning and integrating any additional tools your organization utilizes. I'm a huge fan of enhancing operational efficiency, streamlining workflows, and boosting profitability. A core part of my experience involves implementing solutions that automate routine tasks, optimize processes, and provide actionable insights, enabling companies to focus on strategic growth while also keeping teams and talent healthy. Let's collaborate to elevate your vision and drive success. "If you hire people just because they can do a job, they'll work for your money. But if you hire people who believe what you believe, they'll work for you with blood, sweat, and tears." โ€” Simon Sinek
    Featured Skill Operations Manager
    Brand Management
    Account Management
    Influencer Marketing
    Organizational Structure
    AI Implementation
    Operations Management Software
    IT Project Management
    Project Management
    Client Management
    Operational Plan
    AI Development
    AI Consulting
    Business Operations
    Customer Satisfaction
    Marketing Management
    Management Skills
    Management Consulting
    Marketing Strategy
  • $125 hourly
    • 4.9/5
    • (103 jobs)
    Welcome๐Ÿ‘‹ I'm Dr. Shaun. I'm a professional business strategist & writer with a passion for helping startups & growth-minded companies develop ๐—ฑ๐—ฒ๐˜๐—ฎ๐—ถ๐—น๐—ฒ๐—ฑ ๐—ณ๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐˜๐—ฎ๐—ถ๐—น๐—ผ๐—ฟ๐—ฒ๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฝ๐—น๐—ฎ๐—ป๐˜€, & ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ-๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐—ฝ๐—ถ๐˜๐—ฐ๐—ต ๐—ฑ๐—ฒ๐—ฐ๐—ธ๐˜€. Let's discuss! I'm an Expert Vetted, Top Rated Plus freelancer, and I ๐—น๐—ผ๐˜ƒ๐—ฒ ๐—ต๐—ฒ๐—น๐—ฝ๐—ถ๐—ป๐—ด ๐˜€๐˜๐—ฎ๐—ฟ๐˜๐˜‚๐—ฝ๐˜€ ๐˜๐˜‚๐—ฟ๐—ป ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ถ๐—ฑ๐—ฒ๐—ฎ๐˜€ ๐—ถ๐—ป๐˜๐—ผ ๐—ฝ๐—น๐—ฎ๐—ป๐˜€, ๐˜๐—ฒ๐—น๐—น ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐˜€๐˜๐—ผ๐—ฟ๐—ถ๐—ฒ๐˜€, ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ด๐—ผ๐—ฎ๐—น๐˜€. Over the past 10+ years I have ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฒ๐—ฑ ๐—ฐ๐—น๐—ผ๐˜€๐—ฒ๐—น๐˜† ๐˜„๐—ถ๐˜๐—ต ๐Ÿญ๐Ÿฌ๐Ÿฌโ€™๐˜€ ๐—ผ๐—ณ ๐˜€๐˜๐—ฎ๐—ฟ๐˜๐˜‚๐—ฝ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต-๐—ผ๐—ฟ๐—ถ๐—ฒ๐—ป๐˜๐—ฒ๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ around the world developing business plans, financial models, pitch decks, confidential information memorandums, and other business and marketing materials helping ๐—ฟ๐—ฎ๐—ถ๐˜€๐—ฒ ๐—บ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฎ๐—ป $๐Ÿฎ๐Ÿฌ๐Ÿฌ ๐—บ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป. I have studied business - and startups - extensively, having earned an MBA from the University of Cincinnati and a Ph.D. in Entrepreneurship from the University of Louisville. I've also taught courses in Business Planning, Entrepreneurship & Innovation, and Entrepreneurial Small Business to undergraduate and graduate students, so I have a deep understanding of how to help guide founders and business owners through the planning process. I bring a rigorous, well-researched approach to business planning and strategy and a vast array of knowledge to help you with your business planning needs. โœฐ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ โœฐ The most common type of business planning services that I provide include: ๐Ÿ—น ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€: Prepare a customized Business Plan for your business tailored to your specific business needs including market research, financial projections and structure and storytelling. ๐Ÿ—น ๐—ฃ๐—ถ๐˜๐—ฐ๐—ต ๐——๐—ฒ๐—ฐ๐—ธ๐˜€: Prepare an investor ready Pitch Deck with your startup or company narrative including content and design. ๐Ÿ—น ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€: Prepare editable financial models for your startup, including 5-year financial projections (Pro Forma P&Ls, Cash Flow, and Balance Sheets), sensitivity analysis, and KPIs. ๐Ÿ—น ๐—ข๐—ป๐—ฒ-๐—ฃ๐—ฎ๐—ด๐—ฒ๐—ฟ๐˜€: Prepare a One-Pager summary of the business opportunity. ๐Ÿ—น ๐—–๐—ผ๐—ป๐—ณ๐—ถ๐—ฑ๐—ฒ๐—ป๐˜๐—ถ๐—ฎ๐—น ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฒ๐—บ๐—ผ๐—ฟ๐—ฎ๐—ป๐—ฑ๐˜‚๐—บ: Prepare a Confidential Informational Memorandum presenting your business for acquisition or sale. ๐Ÿ—น ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—ถ๐˜๐—ฐ๐—ต ๐——๐—ฒ๐—ฐ๐—ธ ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ถ๐—ป๐—ด & ๐—˜๐—ฑ๐—ถ๐˜๐˜€: If you already have a business plan or pitch deck but need to update its contents or make it investor ready, we can provide feedback, suggestions, and help you through the process of updating or revamping your existing materials. โœฐ ๐—ง๐˜†๐—ฝ๐—ฒ๐˜€ ๐—ผ๐—ณ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ โœฐ The type of business plan you need will likely be determined by its intended purpose. Types of business plans that I specialize in include: ๐Ÿ—น ๐—œ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ ๐Ÿ—น ๐—ฆ๐—•๐—” ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ ๐Ÿ—น ๐—•๐—ฎ๐—ป๐—ธ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ ๐Ÿ—น ๐—œ๐—บ๐—บ๐—ถ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ ๐Ÿ—น ๐—ฆ๐˜๐—ฎ๐—ฟ๐˜๐˜‚๐—ฝ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ ๐Ÿ—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐˜€ โœฐ ๐—ง๐˜‚๐—ฟ๐—ป๐—ฎ๐—ฟ๐—ผ๐˜‚๐—ป๐—ฑ ๐—ง๐—ถ๐—บ๐—ฒ๐˜€ โœฐ Although the turnaround times for each project may vary depending on your specific needs, the traditional timelines for most business plan projects are 1 to 4 weeks. โœฐ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป ๐—•๐—ฟ๐—ฒ๐—ฎ๐—ธ๐—ฑ๐—ผ๐˜„๐—ป โœฐ First time startup founders usually spend between 100-200 hours to write their business plan. With my efficient (yet thorough) business planning process, we can help you craft a well-researched, well-strategized business plan in a fraction of the time. ๐Ÿญ) ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ถ๐—ป๐—ด & ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† (2 to 4 hours) ๐Ÿฎ) ๐—œ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐˜† & ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ฅ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต (4 to 8 hours) ๐Ÿฏ) ๐——๐—ฒ๐˜๐—ฎ๐—ถ๐—น๐—ฒ๐—ฑ ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€ (4 to 12 hours) ๐Ÿฐ) ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด & ๐—ช๐—ฟ๐—ถ๐˜๐—ถ๐—ป๐—ด (4 to 12 hours) ๐Ÿฑ) ๐—จ๐—ฝ๐—ฑ๐—ฎ๐˜๐—ฒ๐˜€, ๐—˜๐—ฑ๐—ถ๐˜๐˜€, & ๐—™๐—ถ๐—ป๐—ฎ๐—น๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป (2 to 4 hours) โœฐ ๐—ช๐—ต๐˜† ๐—ช๐—ผ๐—ฟ๐—ธ ๐˜„๐—ถ๐˜๐—ต ๐— ๐—ฒ? โœฐ There are a number of benefits of using professional business planning services, like: ๐Ÿ—น ๐—ช๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐˜„๐—ถ๐˜๐—ต ๐—ฎ ๐˜ƒ๐—ฒ๐˜๐˜๐—ฒ๐—ฑ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜! ๐Ÿ—น ๐—ฃ๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—ป ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ ๐—ฟ๐—ฒ๐—ฐ๐—ผ๐—ฟ๐—ฑ ๐—ผ๐—ณ ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€! ๐Ÿ—น ๐—›๐—ฎ๐˜ƒ๐—ฒ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—บ๐—ฎ๐˜๐—ฒ๐—ฟ๐—ถ๐—ฎ๐—น๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ต๐—ฒ๐—น๐—ฝ๐—ฒ๐—ฑ ๐—ฒ๐—ป๐˜๐—ฟ๐—ฒ๐—ฝ๐—ฟ๐—ฒ๐—ป๐—ฒ๐˜‚๐—ฟ๐˜€ ๐—ฟ๐—ฎ๐—ถ๐˜€๐—ฒ ๐—บ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฎ๐—ป $๐Ÿฎ๐Ÿฌ๐Ÿฌ ๐—บ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป! ๐Ÿ—น ๐—œ๐—ป๐˜€๐—ถ๐—ฑ๐—ฒ ๐—ธ๐—ป๐—ผ๐˜„๐—น๐—ฒ๐—ฑ๐—ด๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฝ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€! ๐Ÿ—น ๐—ฆ๐—ฎ๐˜ƒ๐—ฒ ๐˜๐—ถ๐—บ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ณ๐—ฟ๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป! ๐Ÿ—น ๐—ฃ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น-๐—น๐—ฒ๐˜ƒ๐—ฒ๐—น ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฝ๐—น๐—ฎ๐—ป๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ฒ๐—ฐ๐—ธ๐˜€! Let's talk more about your business planning and strategy needs and how I can help your ideas take off. Kind Regards & Best of Luck in Your Startup, Shaun Shaun P. Digan, MBA, PhD CEO & Lead Strategist Pro Business Planning
    Featured Skill Operations Manager
    Financial Analysis
    Book Writing
    Business Consulting
    Business Operations
    Business Writing
    Startup Consulting
    Business Plan
    Business Analysis
    Market Research
    Presentations
  • $125 hourly
    • 5.0/5
    • (23 jobs)
    As an operational consultant, my job is to make your life easier and your business run smoothly. I learn your industry and company's uniqueness to help you identify the foundational business structures to increase your efficiency and automate menial tasks. I will work with you and your team to uncover sources of friction and implement processes and technical solutions. All solutions will be shaped to you, your current and potential future team. All processes will be maintainable, measurable and provide your team insight for the future. I have experience partnering with companies across diverse industries. I have recently worked in the consumer goods, software, marketing, training, law, real estate, manufacturing and non-profit industries. The first step is to break down your company or issue into its foundational parts through an Operational Audit. The audit allows us to understand how you adapted the foundational parts, the dials you can access to make a change, and their effect on your business. Through interviews, process investigation, operational research, and financial review, we will learn and document your systems and resources. This analysis will be the guidance to prioritize the operational work. Project management tools such as Asana, Monday, and Clickup have become the foundational tools for remote work and working with talented, geographically diverse teams. I help your team set up tools like these to fit your organization's culture now, grow with you in the future, and integrate with the rest of your tools and systems. By training, I am a rocket scientist and systems engineer. I have had the privilege of working on some of the world's most complex engineering systems throughout my career. I apply this experience to every problem. These principles of systems engineering will guide me as I analyze your organization. By focusing on the core of the business, I can quickly learn about your industry and product. My career has exposed me to the operations of companies from two employees up to 100,000. I have managed a 55 million dollar division with 150 employees and the day-to-day of my entrepreneurial ventures. I am an extremely quick study, love to learn, candid, open, and self-aware. These things, combined with my diverse experience, allow me to provide straightforward, rapid results in any industry.
    Featured Skill Operations Manager
    Microsoft Excel
    Asana
    Data Analysis
    Entrepreneurship
    Business Operations
    Zapier
    Research & Strategy
    Data Entry
    Google Sheets
    Marketing Operations & Workflow
    Process Optimization
  • $60 hourly
    • 4.9/5
    • (26 jobs)
    ๐Ÿ‘‹๐Ÿพ Hi, Iโ€™m Sadรฉ. I help mission-driven founders, teams, and changemakers stand out by bringing clarity, cohesion, and beauty to their messages through expertly crafted documents, high-impact presentations, and powerful design. Combining strategic thinking, creative design, and technical knowledge, I create deliverables that not only look beautiful but also fit your unique brand and vision and work hard to engage and impress your stakeholders. ๐Ÿค Why Work With Me? โœ”๏ธ Strategic Thought Partnership With a background in operations, Iโ€™m more than a writer or designer. Iโ€™m a sounding board, strategic creative partner, and systems thinker. I approach every project with a birdโ€™s-eye view of your goals and a ground-level focus on execution, helping you distill complex ideas, find new approaches to elevate your business communications, and bring your vision to life. โœ”๏ธ Meticulous Craftsmanship & Excellence From font choices and formatting to tone and structure, every deliverable is designed with a deep commitment to professional quality. My natural attention to detail means that nothing gets overlooked and every element is reviewed for clarity, precision, and impact. Excellence isnโ€™t an afterthought; itโ€™s an intentional standard baked into every step of the process. โœ”๏ธ Creative + Tech-Savvy Execution No matter the project, I use todayโ€™s top visual and productivity suites to masterfully create content that is functional, accessible, impactful, and future-proof, without sacrificing style or substance. The result? Beautiful, engaging, and easy-to-navigate materials that are optimized for all screens and seamless team collaboration. โœ”๏ธ A Human-Centered Approach As a certified coach, I bring curiosity, intuitive questioning, and deep presence to every collaboration with the goal of uncovering the heart of your message. This ensures your voice is felt, your values are communicated, and that every piece, whether visual or written, resonates with authenticity and a human touch (something AI can never replicate). ๐Ÿ’ผ Core Services Hereโ€™s how I can support your business: โญ Word Processing & Editorial Design Professional-quality proposals, reports, workbooks, and other materials proofread, formatted, and polished to perfection. โญ Presentation Design Custom presentations created with Canva, Google Slides, or PowerPoint and built for clarity, engagement, and visual impact. โญ SOP & Documentation Writing Clear, concise, and branded Standard Operating Procedures (SOPs), guides, handbooks, and internal documentation to support your teamโ€™s consistent, autonomous, and quality output. Every deliverable includes layout, proofreading, editing, formatting, and design that reflects your brand voice and visual identity. โค๏ธ Client Love โ€œSadรฉ is a pro. The quality of her work is superb and sheโ€™s simply a pleasure to work with. In my work, we deal with complex and nuanced concepts that are difficult to communicate. Sadรฉ gently probed and explored my thinking until we were both clear on what needed to be communicated and how best to represent the information graphically. She was part coach and part marketing expert. Itโ€™s a rare combination of capacities which made the difference in the ultimate excellent quality of the deliverable.โ€ โ€”Luisa P., Chief Executive Officer ๐ŸŒณ The Best Partnerships Are Built Over Time While I welcome short-term projects, I value long-term collaborations where I can become a trusted partner in your business growth, learning the nuances of your brand, anticipating your needs, and delivering with increased consistency over time. ๐Ÿ’ต Pricing My hourly rate typically ranges from $40โ€“$60/hour, depending on the projectโ€™s scope, complexity, and duration. Letโ€™s talk about what works best for your needs. ๐Ÿš€ Ready to Elevate Your Message? If youโ€™re looking for a creative partner who understands your vision and delivers consistently with excellence and integrity, letโ€™s connect. Together, weโ€™ll bring your ideas to life and build the resources that move your mission forward.
    Featured Skill Operations Manager
    Administrative Support
    Business Operations
    Vendor Management
    Policy Development
    Process Improvement
    Communications
    Research & Development
    Client Management
    Presentation Design
    Hiring Strategy
    Team Management
  • $45 hourly
    • 5.0/5
    • (7 jobs)
    I am here to support your unique business challenges - no matter what stage your business is in. From the sole entrepreneurial startup in need of a Virtual Assistant, to the established, multi-team business looking take their organization to the next level with an Online Business Manager, I provide solutions to your challenges with cost-effective scalability based on your specific needs. Bringing me on as a Virtual Assistant or Online Business Manager will give you access to a professional, experienced team member without having to take on the burden and costs of a full-time employee. With a Bachelor of Science in Business Administration combined with more than 15 years of operational management and customer service experience, I am in a unique position to deliver a wide variety of services that my clients continually rely on for long-term business results.
    Featured Skill Operations Manager
    Scheduling
    Business Operations
    Customer Support
    WordPress Multisite
    Trello
    Canva
    Social Network Administration
    Event Management
    Project Management
  • $100 hourly
    • 5.0/5
    • (10 jobs)
    I specialize in helping small and medium-sized businesses (SMBs) and their founders achieve their full potential and growth. My expertise revolves around the Entrepreneurial Operating System (EOS), a powerful framework that I leverage to structure the path to scalability and success for businesses. My Key services are: EOS Implementation: I excel in guiding businesses through the process of implementing EOS within their organizations. This involves assisting them in defining their vision, streamlining their operations, and aligning their teams to work towards their goals. Fractional COO : I offer part-time COO services tailored to the unique needs and budget constraints of SMBs. This involves optimizing operations, improving processes, and executing EOS strategies to drive growth. I prioritize building strong relationships with my clients, understanding their unique needs, and providing ongoing support as they implement EOS and work towards their goals. I focus on strategy, systems and people to sustainably grow enterprise value.
    Featured Skill Operations Manager
    Business Planning & Strategy
    Business Modeling
    Business
    Business with 10-99 Employees
    EOS
    Management Consulting
    Finance & Accounting
    Business Operations
  • $165 hourly
    • 5.0/5
    • (9 jobs)
    โ— Revenue Driven โ€“ created growth strategy for startup healthcare company and grew annual revenue to over $2MM annually within the first 12 months of engagement. โ— Progressive Leadership - successfully vetted, trained and developed departmental teams of over 350 team members across 4 organizations and rolled-out policies and procedures reflective of the mission, vision and culture of the organization. โ— Compliance/Regulatory - achieved above satisfactory site surveys and 100% compliance across licensed health care clinics and agencies responsible for directing. โ— Workforce Planning - Devised recruiting and workforce planning solution that saved $13MM company $750K in contractual services within 3 months or project initiation. โ— Technology โ€“ responsible for selection and implementation of technology solutions for new company including EHR, data security, CRM, and project management tracking. Startup Strategy | Policy & Procedure Expert | Empathetic Leader | Licensing/ Credentialing | Strategic Planning | CHC | P&L | Outstanding Verbal & Written Communication | HIPAA Privacy & Security | Progressive Leadership | IT Implementation | B2C & B2B Marketing | Emergency Operations Plan | Risk Management | Brand Strategy
    Featured Skill Operations Manager
    Data Analysis Consultation
    Training & Development
    Business Innovation
    Strategic Planning
    Mergers & Acquisitions
    Contract Negotiation
    Brand Development
    Due Diligence
    Wellness
    SEO Strategy
    Proofreading
    SWOT Analysis
    Employee Training
    Health & Wellness
  • $50 hourly
    • 5.0/5
    • (32 jobs)
    Technical Project Manager with a strong background in QA management. -Proven track record of successfully overseeing multiple Web3 projects from inception to delivery. -Fluent in four languages, I leverage effective communication to foster collaboration among diverse remote teams, cultivating a cohesive and inclusive work environment. -With over seven years of team leadership experience, I excel at coordinating technical teams to achieve exceptional results. -My commitment to delivering high-quality products and solutions aligns seamlessly with the ever- evolving landscape of Web3. I am enthusiastic about contributing my skills and experience to drive the growth and success of forward-thinking organizations. Open to exciting opportunities for long-term and full-time projects and happy to answer any questions or provide more information on my experience and skills. #Project Management #Quality Assurance #Multilingual #Cryptocurrency #Software Development #Jira #Agile Methodologies #ClickUp #Web3 #Crypto #NFT #Blockchain #Games #ISTQB #English #French #Polish #Russian #Web Development #Game Development #App #WebDev #GameDev #Agile & Waterfall Methodologies #Asana #Monday #Slack #Google Suit #Scrum #E-commerce Ecommerce #Ecom
    Featured Skill Operations Manager
    Web Development
    Scrum
    Critical Thinking Skills
    Software QA
    Quality Assurance
    Test Report
    Cryptocurrency
    Game Testing
    QA Management
    Project Management
    Blockchain
    Game Development
    Test Case Design
    Web3
    Digital Project Management
  • $35 hourly
    • 4.8/5
    • (39 jobs)
    Dear Potential Client, With over 15 years of experience in project and operations management, I have supported large companies and start-ups in app and website development, ERP implementations, scheduling and forecasting systems, and AI and Knowledge Management software development. My experience also includes shop floor automation and logistic cost reduction projects that have resulted in significant annual savings. I have a proven track record of successfully leading cross-functional teams and driving projects to completion. My skill set includes problem-solving, negotiation, critical thinking, time management, scheduling, communication, team management, effective meeting management, collaboration, and product launches. My computer science and engineering education, master's degree in Artificial Intelligence, and MBA from EGADE Business School give me a unique perspective on product management and the ability to analyze data, interpret market trends, and make data-driven decisions. After finishing my MBA in global business, I developed new skills working on international projects with worldwide collaborators and customers. I have focused on multiple software development and implementation projects for small companies. I have also served clients in digital marketing, business strategy, and financial/budget analysis. Thank you for reviewing and considering my profile. I am looking forward to the opportunity to bring my skills and experience to your and would be happy to discuss how I can contribute to your team. Sincerely, Jose
    Featured Skill Operations Manager
    Business Operations
    Scheduling
    Statistics
    Data Analysis
    English to Spanish Translation
    System Deployment
    Business Management
    Program Management
    Project Scheduling
    Project Management
    Machine Learning
    Critical Thinking Skills
  • $45 hourly
    • 4.9/5
    • (132 jobs)
    With over 16 years of experience across industries as far-ranging and disparate as aircraft maintenance, ecommerce fulfillment, oil and gas, immigration law, healthcare, and education, among others, am proud to be entering a fourth year as a one-hundred-percent, location-independent consultant. I endeavor to continue to LEARN HARD and WORK HARDER! I have led multiple global organizations that range in size from 50 to 300 personnel and specialize in e-tail, e-commerce, and retail migration. I also have a 'traditional' logistics skillset, especially when it comes to aircraft operations, airframe logistics, project management, inventory control, and continuous process improvement. Bottom-line is that I produce high-quality work on time, on cost, and on spec and which is backed by not one, but TWO Lean Six Sigma Black Belt certifications (USAF and GE). I have a Bachelor of Science in Foreign Area Studies with a minor in Russian and general engineering as well as a Master of Science in Logistics Management. I completed all coursework for my MBA at Strathclyde Business School in Scotland in September 2019. I am a bibliophile and runner that is passionate about leadership, learning, management, think tanks, writing, politics, and current events. Thank you in advance for your time.
    Featured Skill Operations Manager
    Statistics
    Business Operations
    Economics
    Six Sigma
    Microsoft Word
    Report Writing
    Total Quality Management
    Microsoft Office
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