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Clients rate Operations Managers
Rating is 4.8 out of 5.
4.8/5
based on 1,143 client reviews
  2. Admin & Customer Support Talent
  3. Project Managers
  4. (Current) Operations Managers
  • $168 hourly

    • 5.0/5
    • (24 jobs)
    Are you an entrepreneur that wants to take it to the next level? 100% of my coaching clients have shared they are more clear, inspired and energized after working with me. Let me help you find your mojo! ⚡︎I can help you if you are struggling with these challenges: ● "I have no idea on how to get started with my startup" ● "Life has been chaotic and I need to get clear on my direction " ● "I don't have the energy or motivation right now to grow my business" ● "I want to get to the next level and I am not sure how to get there" ● "I'm starting a new chapter in my life and I need someone to hold me accountable" ● "HELP! I'm overwhelmed and I don't know what to do next" I focus on working with entrepreneurs with startups or small businesses. The process: Who are you? You are the main factor in your success. Why should your business exist? A purpose. How do you do things? Something that makes you unique. What do you offer? Your product or service. All success revolves around the answers to these four questions. All failure comes from a lack of understanding these questions. This is my method. It does not matter if you are a startup or an existing business, this is the core of your work and journey. A client had dozens of business ideas, I helped him launch just one. A client stopped chasing 3 different startups and now is an executive in a new business. One client grew from 5 to 50 employees in just two years. Let's get on a call today! We can set up an initial zoom call in a free 30 min consultation and I will explain how my process will get you the results you are wanting. Best regards, Brian **If you’re interested in working with me hit the Invite Freelancer button and send me a short description about you and your project.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Career Coaching
    Business Analysis
    Business Consulting
    Personal Development
    Business Plan
    Business Modeling
    Leadership Development
    Startup Company
    Startup Consulting
    Growth Strategy
    Innovation Strategy
    Business Coaching
    Entrepreneurship
    Business Development
    Life Coaching
  • $45 hourly

    • 4.9/5
    • (123 jobs)
    I have over 10 years of military experience in the United States Air Force as a logistician with over 12 years of direct supervisory and leadership experience. I have four-plus years of experience as a certified Lean Six Sigma Black Belt (NOTE: earned within GE's Oil & Gas division in 2014) and most recently spent three years at Amazon.com as a Quality Control expert in four geographically disparate Fulfillment Centers. I have led multiple global organizations that range in size from 50 to 300 personnel and specialize in e-tail, e-commerce, and retail migration. I also have a 'traditional' logistics skillset, especially when it comes to aircraft operations, airframe logistics, project management, inventory control, and continuous process improvement. Bottom-line is that I produce high-quality work on time, on cost, and on spec! I have a Bachelor of Science in Foreign Area Studies with a minor in Russian and general engineering as well as a Master of Science in Logistics Management. I completed all coursework for my MBA at Strathclyde Business School in Scotland in September 2019. I am a bibliophile and runner that is passionate about leadership, learning, management, think tanks, writing, politics, and current events. I have worked successfully for three projects on Upwork and am hungry for more--please feel free to reach out to me if you believe that I can add immediate value to your venture. Thank you in advance for your time. NOTE: resume can be sourced on LinkedIn.com or simply by asking!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Statistics
    Business Operations
    Economics
    Six Sigma
    Microsoft Word
    Report Writing
    Total Quality Management
    Microsoft Office
  • $45 hourly

    • 4.8/5
    • (22 jobs)
    We are your team of experts. Staats Solutions, a leading Virtual Operations Management Company, is the secret tool successful real estate professionals use to support their business across the US. Our dedicated team provides you with everything you need to set-up, maintain, and grow your real estate business. We take your ideas, challenges and goals to heart, and provide the best possible solutions to fit your current and future needs. Each client job is treated with an extreme attention to detail, whether its setting up systems, managing projects, or coordinating transactions. As owner of Staats Solutions, I have a variety of experience relating to real estate management, including over 10 years of experience as an operations manager for a Los Angeles brokerage. I have opened several successful businesses and franchises across the U.S. My team is comprised of talented professionals with a wide range of skills and experience. We love what we do, and we do it with passion. You name it and we can do it, lets make you successful and organized!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Database Administration
    Database Management
    Intuit QuickBooks
    Business Operations
    Operating Systems Development
    Customer Service
    Social Media Management
  • $95 hourly

    • 5.0/5
    • (51 jobs)
    A seasoned project manager, Rachael keeps the workflow progressing as companies scale, implement new initiatives or simply need additional bandwidth. Experience includes e-commerce, sports event management, website design and development, D2C marketing and operations, real estate, fintech, adtech, interior design operations, and company rebrands. Other experience includes virtual conference management, event planning and execution, copyediting, recruiting, establishing SOPs and workflows. Rachael's 15+ years in marketing roles combined with 10+ years of project management experience often results in her serving as a bridge between departments and teams. Her familiarity with many different project management tools and styles is well received by clients who have specific requirements or need recommendations on what the right approach is for their business. A lifelong learner approach to life she is always up for learning a new tool or approach and keeps current by enrolling in ongoing courses and certifications. **Short sprints available** - Many times clients need to first assess what their project management needs are before committing to an ongoing partnership. I'm happy to do a quick two week audit sprint to assess your needs and give you better insight on your day-to-day needs.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Marketing Management
    Business Services
    Project Management
    Office Administration
    Event Planning
    Business Operations
  • $215 hourly

    • 5.0/5
    • (21 jobs)
    After 15 years of running a profitable e-commerce brand, Canopy Verde, I have returned to my consulting roots to help businesses grow. I built my accessories brand from scratch and achieved profitability by year 2. I’m a creative problem solver and brand strategist who can help companies make the most of their resources. I have helped subscription brands, B2B services, SaaS, B2C products, and consumer goods companies scale their businesses. As founder of Canopy Verde, I drive every aspect of the business including branding, sourcing, design, product development, sales, PR, and logistics. Prior to starting my own brand, I managed the accessories category at Fila, ran B2B marketing at American Express, and conducted in-depth analyses for clients across different industries at Bain. My background: Upwork Top Rated Plus (top 3% of professionals on the platform) Branding, sales and marketing, business development, and operations - 15 years running profitable handbag brand, Canopy Verde Management consulting - Bain + projects for Fila and Cole Haan B2B sales and marketing - American Express, clients in SaaS, tech, and retail 15+ years in design, sourcing, and product development 15+ years of industry experience in D2C, fashion, apparel, consumer goods, e-commerce Columbia MBA & Brown graduate (Phi Beta Kappa) Language skills - Mandarin and Cantonese Minority-owned Woman-owned I help growing businesses prioritize their goals and maximize their resources. If you are a startup or mid-size business, I can be your business coach, brand strategist, and fractional CMO. If you run an established business, I can identify areas of growth, improve organizational effectiveness, and provide data-backed recommendations. Here are examples of business challenges I have helped with: How do we launch a new product and get our startup off the ground? How do we create a branding and marketing strategy that will position the company for success? How can we streamline operations and improve efficiency & profitability? How do we compare to our competitors? As a management consultant, I can get up to speed quickly on an industry, gather data from various sources, and provide a comprehensive overview. I can also help with business plans, branding, and marketing strategies. I have advised companies from pre-launch startups to established brands like Fila and Club Monaco. Please get in touch if you would like samples of previous work or client referrals.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Brand Strategy
    Financial Projection
    Product Development
    Startup Company
    Industry Research
    Competitive Analysis
    Branding & Marketing
    B2C Marketing
    B2B Marketing
    Sales & Marketing
    Business Plan
    Business Operations
    Management Consulting
    Strategic Plan
    Growth Strategy
  • $25 hourly

    • 5.0/5
    • (6 jobs)
    As a professional project manager and virtual assistant with 12 years of experience, my job is to make yours easier. I provide expert help managing complex projects that deliver quality results, hit the return on investments, expand business opportunities. Overall, I strive to achieve business outcomes. I value integrity, trust and teamwork. Adaptable and multi-skilled, I am trained to approach projects via the six sigma method, this is through my experience in customer service on operations teams. Real estate ( US) experience ) • US Real Estate knowledge (inbound/outbound sales) • Basic US REI knowledge (Investors) • Proficient in Salesforce crm. • Proficient in Google spreadsheets. • Proficient in Microsoft word • Proficient in Microsoft PowerPoint. • Proficient in dialers (Mojo, Salesdialers) • Proficient in Liondesk crm. • Proficient in basic social media marketing. Operations and Project management • Data mining' • Transcription • Basic invoicing • Basic web design • Email handling • Research • Trello • Basecamp •. Tableu •. Heroku • Ecommerce- Fashion. • Client acquisition • Basic Data analytics.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Business Operations
    Critical Thinking Skills
    Leadership Development
    Six Sigma
    Data Entry
    Administrative Support
    Communications
    Process Development
    Customer Service
    Process Improvement
    Project Management
    AIMS (Audit & Inspection Management System) Chameleon
    Cross Functional Team Leadership
    Customer Retention
    General Transcription
  • $15 hourly

    • 4.8/5
    • (14 jobs)
    📊10 years experience as an Executive Assistant 🗂️A+ Project Manager/Personal Executive 📊Experienced in Light Bookkeeping 🧑🏻‍🎓Certified Lean Six Sigma Yellow Belt 🤝Ready to talk about your success? I am the Donna to your Harvey, the Alfred to your Batman, the Jarvis to your Ironman, the Dwight Schrute to your Michael Scott.. err, okay, maybe not Dwight. Point is, tell me what you need, and I'll tell you how I could help you succeed. My skills include (but not limited to) ✔️Project Management ✔️General Customer Service ✔️ General Administrative tasks ✔️ Google Suite ✔️Microsoft Office ✔️ Canva ✔️ WordPress ✔️ Active Campaign ✔️ClickUp ✔️Trello ✔️ Asana ✔️ Slab ✔️ Airtable ✔️ Dubsado ✔️HubSpot
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Real Estate
    Lean Startup
    Six Sigma
    ClickUp
    Executive Support
    Business Development
    Project Management
    Administrative Support
    Light Bookkeeping
    Airtable
    Communications
    File Management
    Virtual Assistance
    Asana
    Light Project Management
  • $25 hourly

    • 5.0/5
    • (18 jobs)
    Do you need help with: Take management off executive team’s plate Remove administrative tasks from employee workload Facilitate teamwork between multiple departments Communicate clearly top-down and bottom-up Manage client expectations Keep projects within scope and on target Manage timelines, hours, and deadlines Maximize efficiency Minimize cost? Then you definitely need a Project manager! Highly skilled in process extraction & writing, managing projects, and implementing project management tools (ie,Asana and Trello). I help companies reduce cost with efficient project management & tools using tailored approaches based on resources (people & systems), communication, and process. Strategic consulting that provides value to the bottom line while developing people resources, ensuring lasting results. Treating cost savings like a treasure hunt within operations via resource deployment and process implementation. Recognizing and empowering existing resources, both people and systems. Keeping up with project tool updates and ideas. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅Resilience: Any issue that my Clients face, I attack them and find a SOLUTION. ✅Fluent in English ✅Native in Arabic ✅Great communication skills, detail-oriented. ✅Leadership skills ✅Team Leading ✅Project documentation ✅Resource allocation ✅Communication ✅Sales ✅Time managmenet and task distribution ✅Team Building ✅Leadership ✅Status reports ✅Coordinating meetings with different departments ✅Stratigic thinking ✅Budgeting, resource planning, project coordination ✅Dedicated ✅Quick Learner ✅Flexible Availability ✅Problem Solver ✅Your Go-to Person ✅Willingness to always learn and improve. *** Experienced in: Project management tools: ✅ Trello ✅ Trengo ✅ Clickup ✅ Asana Others: ✅ Slack ✅ Microsoft office suite ✅ Google Office suite ✅ Agile SCRUM ✅ Amazon Seller centre ✅ LightSpeed ✅ Freshdesk ✅ TrustedShops ✅ Trustpilot ✅ Siebel CRM ✅ WooCommerce ✅ Wordpress ✅ ShopifyDo you need help with: Take management off executive team’s plate Remove administrative tasks from employee workload Facilitate teamwork between multiple departments Communicate clearly top-down and bottom-up Manage client expectations Keep projects within scope and on target Manage timelines, hours, and deadlines Maximize efficiency Minimize cost? Then you definitely need a Project manager! Highly skilled in process extraction & writing, managing projects, and implementing project management tools (ie,Asana and Trello). I help companies reduce cost with efficient project management & tools using tailored approaches based on resources (people & systems), communication, and process. Strategic consulting that provides value to the bottom line while developing people resources, ensuring lasting results. Treating cost savings like a treasure hunt within operations via resource deployment and process implementation. Recognizing and empowering existing resources, both people and systems. Keeping up with project tool updates and ideas. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅Resilience: Any issue that my Clients face, I attack them and find a SOLUTION. ✅Fluent in English ✅Native in Arabic ✅Great communication skills, detail-oriented. ✅Leadership skills ✅Team Leading ✅Project documentation ✅Resource allocation ✅Communication ✅Sales ✅Time managmenet and task distribution ✅Team Building ✅Leadership ✅Status reports ✅Coordinating meetings with different departments ✅Stratigic thinking ✅Budgeting, resource planning, project coordination ✅Dedicated ✅Quick Learner ✅Flexible Availability ✅Problem Solver ✅Your Go-to Person ✅Willingness to always learn and improve. *** Experienced in: Project management tools: ✅ Trello ✅ Clickup ✅ Notion ✅ Asana Others: ✅ Slack ✅ Microsoft office suite ✅ Google Office suite ✅ Agile SCRUM ✅ Amazon Seller centre ✅ LightSpeed ✅ Freshdesk ✅ TrustedShops ✅ Trustpilot ✅ Siebel CRM ✅ WooCommerce ✅ Wordpress ✅ Shopify
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Administrative Support
    Customer Service Training
    Project Workflows
    Project Scheduling
    Team Alignment
    Ecommerce
    Project Objectives
    Customer Service
    Business Operations
    Customer Support
    Research & Strategy
    Communication
    Budget Plan
    Project Plans
    Project Timelines
    Milestones
    Specifications
  • $78 hourly

    • 4.9/5
    • (26 jobs)
    Project Manager certified as a monday.com Master with more than 10 years of experience 🏆 I am obsessed with helping teams optimize their workflows and increase efficiency using monday.com. If you're looking for someone who can turn your work management app from "meh" 🫤 to "heck yeah!" 🥳, I'm your gal. Say goodbye to managing work with post-its, spreadsheets, processes that exist only in your head, and hunting down updates. I'll take the time to get to know your company’s needs, goals and projects then work my magic to create a work management plan that's tailored just for you. 💫 Workflows, CRMs, templates and deadlines? No problem. I got you covered. 💪 My goals: to create valuable, efficient systems that make businesses run like a dream 🎯 I’ll build or overhaul your tech stack to make communication and operations as smooth as butter. 🧑‍💻 Here’s a taste of what I can offer: ⚡ Set up and customize workspaces and seamless workflows that will make your workdays feel like a walk in the park (instead of a marathon through quicksand) ⚡ Develop custom automation and integration solutions that will save you time and reduce human error (because let's be real, we all make mistakes) ⚡ Define and document processes that streamline operations and increase efficiency so everyone gets more time to do skilled work ⚡ Provide training and support to your team so they can use monday.com like pros (no more "uh, how do I do this again?" moments) ⚡ Ongoing support and consulting to help you squeeze every last drop of awesomeness out of your work management system ⚡Manage all the nitty-gritty details your creative projects on a regular basis making sure they run like clockwork, giving you the chance to work on the business instead of in it ⚡On-time and on-budget delivery, with regular updates Why is it hard to find someone like me? 🤯 There’s one thing that sets me apart: I’ve worn many hats in my career and understand how to use the right tools to most effectively meet your needs. The stuff I create vastly improves the way organizations operate. Here are some results you can expect in our work together using monday.com:: ✅ 50% increase in productivity ✅ 26% more time on skilled work ✅ 55-75% reduction in emails to coordinate work ✅ 41% reduction in conference calls ✅ 5x faster to act on inbound requests This is what I love to do. To help you find calm in the chaos. 🧘 I get a thrill out of solving tricky problems with my intuition, experience and a touch of creativity ✨ Tired of the same old work management routine? Let’s find a new way to work. 🚀
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Training & Development
    CRM Automation
    Task Automation
    CRM Development
    Business Operations
    Project Management Software
    Business with 1-9 Employees
    Zapier
    Project Scheduling
    Integromat
    Project Workflows
    Project Management
    SaaS
    Process Improvement
    Digital Project Management
  • $15 hourly

    • 4.6/5
    • (68 jobs)
    In today's economic climate, many companies needing additional help growing their businesses. If your firm is in this situation, I can provide a solution. You found the right person to do the job. Check out my work experiences and skills below: Skills: ✔ 12+ Years in Customer service ✔ Understand and communicate well with customers ✔ Probing Knowledge ✔ Excellent Communication Skills (both in verbal and written) ✔ Admin tasks ✔ Graphic Design ✔ Logistics ✔ Dropshipping Expert ✔ With Managerial Background ✔ Solution-Driven ✔ Positive Attitude ✔ Time Management ✔ Prioritize Quality Work ✔ Digital Marketing ✔ Content Creation ✔ Social Media Management ✔ Photo and Video Editing Expertise: ✔ Shopify ✔ Canva ✔ Aliexpress ✔ Oberlo ✔ Woocommerce ✔ Freshdesk ✔ Zendesk ✔ Getstensil ✔Wordpress ✔ Klaviyo ✔ Camtasia ✔ Google Productivity Tools- Sheet, Drive, Word, etc. ✔ Microsoft Productivity Tools- Excel, Word, OneDrive, etc. Many to mention.. Experiences: ☛ Kehe (Food distributor) – Logistics Specialist ☛ Heaflow (Retail) – Customer Support Manager ☛ Bluthopia (Retail) - Customer Support Manager ☛ Wonghaus (Retail) - Customer Support Manager ☛ Call Criteria (Voice Analytics) – Call Calibrator ☛ Pizza Marketing (Marketing Agency) – Marketing Assistant ☛ Teknikforce (SaaS company) – Content Creator / Quality Manager ☛Landscapers Web Marketing (Marketing Agency) - Marketing Assistant / Graphic Designer ☛ Puzzli (Retail Company) - Graphic Designer ☛ Vanzi (Retail) - Social Media Manager / Graphic Designer ☛Reputation Arm - Content Creator
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Project Management
    Product Description
    Shopify
    Customer Onboarding
    Client Management
    WordPress
    Social Media Posts
    Graphic Design
    Social Media Content Creation
    Canva
    Customer Service
    Social Media Marketing
    Email Marketing
    Email Handling
    Content Creation
  • $65 hourly

    • 5.0/5
    • (14 jobs)
    Hello! I'm a trilingual (English 🇬🇧, Spanish 🇪🇸, Portuguese 🇵🇹) expert in restaurant consulting with a specialized degree in Food Industry Management. I marry academic excellence with hands-on experience to boost your business 🚀. My offerings: Strategic Management & Business Analysis 🎯: I craft custom strategies to steer your business towards success. Delivery App Optimization 📲: I enhance your visibility and profitability on popular platforms. Operations Advisory 📋: I streamline operations for efficiency in both back and front of house. Menu Engineering 🍽: I remodel your inventory for cost-effectiveness and customer delight. IT Consulting 💻: I advise on tech integrations for a competitive edge. Tech Implementation 🧩: I roll out and manage tech solutions to boost your efficiency. Financial Analysis 💰: I perform comprehensive financial forecasts for sustainability. With proficiency in ERP systems like Toast, 7shifts, Popmenu, Foodager, UberEats Manager, DoorDash Manager, GrubHub Manager, and project management tools like Asana and Notion, I bring a tech-centric approach to consulting 🔧. I've served a diverse range of clientele from full-service restaurants 🏪, limited-service venues 🍔, hotels 🏨, food trucks 🚚 to ghost kitchens 👻. Seeking to refine your delivery strategy, tech implementation, or operations? Let's collaborate to formulate your winning strategy! 🤝
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Restaurant
    ERP Software
    Financial Analysis
    IT Chef Restaurant Manager
    Business Operations
    Market Analysis
    Business Management
    Business Analysis
    Quantitative Research
    Report
    Strategic Plan
    Consumer Goods
    Food & Beverage
  • $33 hourly

    • 5.0/5
    • (65 jobs)
    ✅ TOP RATED PLUS ✅ 🌟 100% Job Success 🌟 ⚡ $600k+ earned independently via Upwork ⚡ 23,000+ hours worked ⚡ 70+ satisfied clients ⚡ 10+ years of experience in Project and Operations Management ⚡ Past clients and employers include: Dropbox, Pinterest & Google (verifiable) Welcome to my Upwork profile, I'm Izabel. My Operations and Project Management experience spans over 10 years and clients such as Dropbox, Google and Pinterest (among many other notable companies). A key facet of my role involves acting as a liaison between clients and teams, ensuring smooth communication and workflow, and making sure client expectations are met. I excel in building and managing remote teams, recruiting for diverse roles, and ensuring projects are delivered on time and with high quality. I'm also a ClickUp expert, but my experience spans across multiple platforms, including Asana, Trello, Notion, Jira and Airtable. You've arrived at the right place if you're seeking seamless operations and project management. Let's transform your business together :-)
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Marketing Operations & Workflow
    Business Consulting
    Digital Project Management
    Localization
    Business Management
    Airtable
    ClickUp
    ERP Software
    Operations Management Software
    Recruiting
    Management Consulting
    Business Operations
    Project Management
    Business Development
    Business Plan
  • $50 hourly

    • 5.0/5
    • (1 job)
    I'm dedicated to problem solving. Nothing makes me happier than starting with nothing and ending with something. Building from the ground up and organizing possesses that will ultimately remain strong as a company grows. I have successfully helped multiple companies scale to infinity with quick thinking and the ability to sit back and analyze a given situation. I have worked with the worlds best Marketers and influencers in the make money online Niche for over 5 years now. Designing and implementing systems what I do best.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Leadership Skills
    Business Operations
    Efficiency Testing
    Organizational Development
    Project Analysis
    Project Workflows
    Business Management
    Customer Relationship Management
    Customer Service
    Customer Experience
    Active Listening
    Database Management
  • $35 hourly

    • 5.0/5
    • (40 jobs)
    ✅Supporting Fortune 500 and Enterprise clients worldwide with the capability to work on any timezone needed ✅Over 7 years of experience as a developer which helped me to become one of the expert freelancers in my field ✅+500 projects completed with a 100% Job Success Score I'm a certified Solution Architect, Developer and Infrastructure Engineer specialized in UiPath RPA and other automation tools. Do you want to get rid of boring tasks in your business and need someone that can be technical and also understand business needs? I'm your guy. Both my clients and I consider myself not only a problem solver but also a ‘guru’ in the tech space. For the past 7+ years I've been working in automating processes for clients ranging from startups to Fortune Global 500 companies and I help them save over 500k USD per year. Industries that I have worked in include but are not limited to finance, insurance, healthcare, retail, banking, media and many more. I have also had the opportunity to work on multiple occasions with the UiPath team on amazing projects, presenting at university lectures, creating custom components and organizing events. My services include: - Automation of Processes - Adopting and Integrating Tools in your Processes - Website and Mobile App development - Business Consulting What you should know about me is that I aspire to build the most reliable and optimized solutions based on the needs of my clients and I am able to adapt to other technologies if required. Sound like a fit? I think you might find it very interesting to have a chat.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Business Consulting
    Process Optimization
    Microsoft Azure
    .NET Framework
    Business Operations
    IT Consultation
    Machine Learning
    Software Architecture & Design
    ASP.NET Core
    Robotic Process Automation
    Automation
    .NET Core
    UiPath
    React
    Microsoft SQL Server
  • $79 hourly

    • 5.0/5
    • (17 jobs)
    ✅ TOP RATED PLUS ✅ 🌟 100% Job Success 🌟 Passionate about order and continuous improvement. I help entrepreneurs and startups thrive through the first steps of their companies, solving their most crucial challenges by building effective workflows, implementing and improving systems. I also provide business and management consulting for companies of all sizes, to help them run smoothly and continue growing. I've done various tasks throughout my professional career: 🚩 Project management 🚩 Production line management 🚩 Economic and financial analysis 🚩 Feasibility and profit analysis 🚩 Generation of control panels 🚩 SOP documents 🚩 Systematization of tasks 🚩 Budgets 🚩 Product development Feel free to send an invitation to know more about me and how I can push your project to be successful!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    API Integration
    Automated Workflow
    Notion
    ClickUp
    Process Optimization
    Process Engineering
    Process Documentation
    Business Process Automation
    Process Improvement
    Project Workflows
    Business Process Management
    Integromat
    Zapier
    Automation
    Project Management
  • $35 hourly

    • 4.7/5
    • (8 jobs)
    I help busy business owners save time and unnecessary workload. I am Aaron, an expert Executive Assistant, Operations & Project Manager with 9+ years of experience providing a comprehensive range of remote services to business owners, start-ups, and entrepreneurs. Most of my clients are not on Upwork, but I'm slowly transitioning to using Upwork for the long term. I am Top Rated here on Upwork and have a 100% Job Success score. I have been well-equipped with the knowledge and skills in growing the presence of companies and businesses of various natures. But it is my talent for innovation and quality of service that sets me apart from the rest. My previous clients have all spoken highly about my creative direction, strategy, and commitment to help their businesses grow and succeed. Send me a message NOW if you want help with any of the tasks below: ✔️ Executive Assistance ✔️ Operations Management and administration ✔️ Account Management (Client-facing) ✔️ SOP creation ✔️ Team management ✔️ Project management ✔️ Strategy development No task is menial for me. I just require the work to be challenging.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Customer Support
    Light Bookkeeping
    Executive Support
    Administrative Support
    Business Operations
    Data Entry
    Brand Management
    Social Media Management
    Project Management
  • $80 hourly

    • 5.0/5
    • (72 jobs)
    As a Strategic Productivity Partner, I equip professional Entrepreneurs, Freelancers & businesses with productivity tools, habits, and processes to take control of your time to make more money while working smarter, not harder. As YOUR Strategic Productivity Partner, I will be YOUR productivity resource ninja and accountability ally! As an Operations Manager, I build and monitor the day-to-day work distribution of International remote operations and customer service teams. Using my expertise recruiting international freelancers, implementing project management tools, and setting up communication processes, my teams reduce turn-around time while increasing the quantity and accuracy of task completion! As YOUR Operations Manager, I will increase your team's streamlined productivity by continually improving systems and automated processes! 🔹 I am now officially an Authorized Partner of @monday.com! EXAMPLES OF HOW I HAVE PARTNERED WITH CLIENTS: ✔️Working with a client to track multiple business priorities and his run for California State Senate using Monday. Com. The workflow and weekly priority updates process we follow has reduced ‘delayed tasks’ while setting realistic expectations that are now met. ✔️Worked with a rodent extraction company to implement Monday.Com to track department priorities, automate assignments and develop a company-wide dashboard. ✔️Working with a Developer from Austin to create a 7 step daily productivity process and implement Trello to track priorities. We meet 4 times a week to strategize his priorities, resolve challenges & complete his productivity process. ✔️Improved workflow process by transitioning a marketing agency from spreadsheets to Wrike, including auto responders and notifications. The agency grew 25% the month after the implementation. ✔️Provides support to a Mortgage Broker by automating their applicant workflow. By integrating Floify, Asana and Slack their international team was able to reduce the approval turnaround time by 3 days in their first month. ✔️Worked with a hearing specialist office to create a workflow, process documentation, outreach and monthly visits to 8 locations around the state. Automated ongoing process, reporting and notifications using Asana. ✔️Working with a Creative entrepreneur to use Monday to strategically prioritize client work while launching a new e-commerce business resulting in focused time for task completion and eliminating missed deadlines. ✔️Working with an Anesthesiologist to create a personalized task tracker and build productivity habits while juggling teaching, administration and clinical work resulting in clear expectations of when and what to do for focused task time. ✔️Working with an ADHD counselor to create a personalized priority and task tracker to organize tasks. Assist with strategic business planning including developing a budget tracking tool for financial planning. ✔️Support multiple clients to hire VA’s, marketing assistants, operations managers and customer support freelancers using the Upwork platform. Including creating the post, sourcing, hiring, onboarding training and approving hours. ✔️Worked with a Telehealth Consultant to create a daily productivity checklist and personalize tools to track priorities and business opportunities resulting in becoming a million dollar consultant. ✔️Worked with an online travel agency to recruit agents, onboard and develop a training program. A FEW CLIENT RESULTS: 🔹 Improved a client’s prospecting processes using a pipeline to identify & nurture leads increasing their closed deals by 200% in 2 months 🔹 Implement Asana projects/templates/workflows to automate & systemize processes resulting reduced task turnaround time & increased my client’s web building agency book of business by 25% in 6 weeks 🔹 Prioritize, plan and launch a client’s eCommerce store 30 days ahead of schedule 🔹 Setup a client’s CRM system, outreach campaign and follow up process to raise over $50 million of capital for a development project
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Personal Development
    Marketing Operations & Workflow
    Management Skills
    Project Management
    Business Operations
    Time Management
    Remote IT Management
    Project Management Software
    Business Coaching
    Teachable
    Kanban Methodology
    Asana
    Trello
    Human Resource Management
  • $40 hourly

    • 5.0/5
    • (15 jobs)
    I'm a multiskilled professional who started his career as a Technical Support Representative, and scaled as a Senior Support Professional, Operations Team Manager, Workforce Manager and Operations Manager in the Call Center Industry. After working for the 2nd largest Call Center in the world, I decided to step into entrepreneurship and apply all my experience in my own business, I'm currently into the Food Delivery and Business Process Outsourcing business, my job is to do everything possible to maintain a 100% Customer Satisfaction. I'm currently rated as part of the 3% Top Rated Freelancers, and I will be happy to bring something new to your business and help you take it to the next level. How about you text me so we can discuss how to improve your project/operation? :)
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Performance Management
    Quality Control
    Startup Company
    Startup Consulting
    Scheduling
    Team Management
    Entrepreneurship
    Light Project Management
    Customer Service
    Operations Analytics
    Business Operations
    Staff Recruitment & Management
    Scrum
    Project Management
  • $150 hourly

    • 5.0/5
    • (5 jobs)
    Ready to scale your operations or increase efficiency to make room for growth? I can help! As a results driven thought leader I can: Apply my experience in operational efficiency, training, and Lean/Continuous improvement to help you achieve your goals. Work with your cross functional teams to understand and close gaps in processes, training, and knowledge that present barriers to amazing client experiences. Implement QA programs that support team members and equip them to provide elevated service. Work with your leadership team to develop short and mid term strategy and a plan to execute that strategy. Use data to drive decisions and inform where to best deploy your limited resources. Provide end-to-end project management for any of your operational efficiency or transformation projects. use proven methodology to sustain changes and ensure continuous improvement. I am well known and respected for quickly building strong relationships that create buy-in.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Insurance Agency Operations
    Staff Development
    Continuous Improvement
    Training & Development
    Process Optimization
    Business Coaching
    Zendesk
    Customer Experience
    Lean Consulting
    Data Analysis
    Business Transformation
    Strategic Planning
    Business Operations
    Change Management
  • $55 hourly

    • 5.0/5
    • (63 jobs)
    My clients verbatim "Ilesha's professionalism, warmth, and problem-solving competence makes her a strong candidate for anyone seeking her skills." "Ilesha is a lovely human who was always a pleasure to work with. She was consistent and efficient. She was good at finding potential issues and coming up with solutions. Her work was conscientious and thorough. I cannot recommend her highly enough!!" Hire me, who will be equally committed to your success as you are! Hey, my name is Ilesha, and I am an Online Business Manager, supporting business owners towards reaching their goals and scaling-up their businesses, with Tech, Operations, Administration, and Project Management. I am a self-motivated individual who has been consistently delivering process enhancements with exponentially growing efficiency. With over 7+ years of experience and 50+ projects completed I’m a Top Rated Plus representing the top 3% of performers on Upwork. Here is why: Just think of me as your in-house COO (Chief Operations Officer) or even your second BRAIN! I assist you in digitally organizing your business by building a solid foundation that operates efficiently and effectively for sustainable growth. My skills include supporting the CEO and building robust systems and processes for your online business operations, coordination of projects from conception to completion, giving you more time to do what you love doing at your business. What sets me apart? The sea of 3 Cs- calm, curious, and confident. I am someone who is resourceful and intuitively knows when to try to “figure things out” on your own and also when to ask for help. I’m adept at collaborating with cross-functional teams and building trusted relationships with clients and stakeholders. I possess written/verbal communication, engagement, and problem-solving skills with strong knowledge of various cultures/regional standards. As a result, I have been delivering enhanced project efficiency, on time and within budgets. It's fun to solve problems and shape businesses. The more complex the challenge, the higher the motivation to overcome it. Some more testimonials: “It was a privilege spending precious hours learning from her precise intellect and awareness of what 'works' in reality!” - Spiritual Teacher “I could completely trust her to represent our company professionally with our clients and make sure what needed to get done, got done." - CEO, Government Contract Consulting Firm “Hiring Ilesha is a no-brainer.” - Online Speaker and Crypto Expert “She is the ultimate professional and has wide range of skillsets that can lend a hand to various problem-solving exercises.” - CEO, Advertising Agency Here's how I can support you: -- Fractional COO / Integrator: partnering with you to keep your entire company on track. Becoming the ying to your yang - keeping you focused on the business goals that will help you truly scale up. -- Project management: Naturally wired for processes, procedures, and project planning. My superpower is my ability to work with people in order to make sure that everything gets done well and on time. -- Online Business Manager: Managing the day-to-day operations and handling multiple projects at the same time while knowing which ones to prioritize first. Creating workable SOPs and checklists that keep a virtual team running efficiently. I enjoy creating bespoke solutions that fit your business model. I invite you to have a Coffee Chat and use my experience and knowledge to build a specialised solution for your business.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Recruiting
    Staff Recruitment & Management
    Business Operations
    Marketing Operations & Workflow
    Leadership Skills
    People Management
    Team Alignment
    Project Management Professional
    Agile Project Management
    Digital Project Management
    Project Plans
    Team Management
    Project Timelines
  • $120 hourly

    • 5.0/5
    • (66 jobs)
    I help businesses streamline, transform, or improve their customer experience programs, operations, workflow systems, and customer journeys through CX system assessments. I have over 20+ years of experience providing exceptional customer service and developing customer service operations, strategies and workflow systems in various industries from government agencies to business start-ups, e-commerce platforms, and small to mid-size corporations. I am well versed in many e-commerce CRM Systems, establishing CX Standard Operation Procedures, developing clear efficient workflows and mapping out implementation plans. Once clients work with me and execute these strategies the results save time and create better overall experiences for internal team members and customers. Providing consistent customer service and experiences is an integral part of establishing good relationships with customers and the overall success of one's business. I best assist companies that are in a phase of growth (entering a new phase of operations or service) or have incomplete or outdated customer service procedures that need review through the clutter, developing reliable protocols, and streamlining their processes. CX Transformation and Outcomes from System Assessments 1. Streamlined Workflows and Processes 2. Clear understanding of the root cause of customer pain points 3. Easier process to onboard CS agents 4. Strategy to get ahead of potential customer issues 5. Foundational or Improved CS SOP Documentation 6. Strategy on how to optimize software to support CS team delivery 7. Understanding of how business policies affect the customer experience 8. Customer Journey Maps of their Customer Experience 9. Fresh Perspective on how to service their customers If your customer experience support system could use a review or you are looking to improve your customer service operations please send me a DM message and we can discuss how I can help.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Customer Support
    Gorgias
    Zendesk
    Customer Experience
    Customer Service Analytics
    Strategic Planning
    Process Documentation
    Freshdesk
    FAQs Compilation
    Business Planning & Strategy
    Ticketing System
    Customer Service
    Voice of the Customer
    Business Operations
    Root Cause Analysis
  • $95 hourly

    • 5.0/5
    • (65 jobs)
    Hi! Thanks for visiting. I'm Shaun. I am a professional business strategist and writer with a passion for helping startups and growth-minded companies turn their visions into reality. As a startup enthusiast and seasoned expert, I’m ready to put my vast knowledge and experience to work for you. I love helping startups turn their ideas into plans, tell their stories, and achieve their goals. I have studied business - and startups - extensively, having earned an MBA from the University of Cincinnati and a Ph.D. in Entrepreneurship from the University of Louisville. Over the past 10+ years I have worked closely with 100’s of startups and growth-oriented businesses around the world developing business plans, financial models, pitch decks, confidential information memorandums, and other business and marketing materials. I've also taught business planning, entrepreneurship & innovation, and entrepreneurial small business to undergraduate and graduate students, so I have a deep understanding of how to help guide founders and business owners through the planning process. I bring a rigorous, well-researched approach to business planning and strategy and a vast array of knowledge to help you with your business planning needs. ✰ Services ✰ The most common type of business planning services that I provide include: 🗹 Business Plans: Prepare a customized Business Plan for your business tailored to your specific business needs including market research, financial projections and structure and storytelling. 🗹 Pitch Decks: Prepare an investor ready Pitch Deck with your startup or company narrative including content and design. 🗹 One-Pagers: Prepare a One-Pager summary of the business opportunity. 🗹 Financial Projections: Prepare editable financial models for your startup, including 5-year financial projections (Pro Forma P&Ls, Cash Flow, and Balance Sheets), sensitivity analysis, and KPIs. 🗹 Confidential Information Memorandum- Prepare a Confidential Informational Memorandum presenting your business for acquisition or sale. 🗹 Business Plan and Pitch Deck Consulting & Edits- If you already have a business plan or pitch deck but need to update its contents or make it investor ready, we can provide feedback, suggestions, and help you through the process of updating or revamping your existing materials. ✰ Types of Business Plans ✰ The type of business plan you need will likely be determined by its intended purpose. Types of business plans that I specialize in include: 🗹 Investor Business Plans 🗹 SBA Business Plans 🗹 Bank Business Plans 🗹 Immigration Business Plans 🗹 Startup Business Plans 🗹 Strategic Business Plans ✰ Turnaround Times ✰ Although the turnaround times for each project may vary depending on your specific needs, the traditional timelines for most business plan projects are 1 to 4 weeks. ✰ Business Plan Breakdown ✰ First time startup founders usually spend between 100-200 hours to write their business plan. With my efficient (yet thorough) business planning process, we can help you craft a well-researched, well-strategized business plan in a fraction of the time. 1) Business Consulting (2 to 4 hours) 2) Market Research (4 to 8 hours) 3) Financials (4 to 12 hours) 4) Writing (4 to 12 hours) 5) Updates & Edits (2 to 4 hours) ✰ Why Work with Me? ✰ There are a number of benefits of using professional business planning services, like: 🗹 Working with a vetted expert 🗹 Proven track record of success 🗹 Have created materials that have helped entrepreneurs raise more than $100 million 🗹 Inside knowledge of the business planning process 🗹 Save time and frustration 🗹 Professional-level business plans and decks Let's talk more about your business planning and strategy needs and how I can help your ideas take off. Shaun Shaun P. Digan, MBA, PhD
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Financial Analysis
    Book Writing
    Business Consulting
    Business Operations
    Business Writing
    Startup Consulting
    Business Plan
    Business Analysis
    Market Research
    Presentations
  • $90 hourly

    • 5.0/5
    • (11 jobs)
    New to UpWork - Not Freelancing 5 years freelancing Experience - 15 years Remote Expierence I am a highly skilled professional with a wealth of experience in project management, operations, and people management. As a self-starter, you can trust that I will take the initiative and hit the ground running without the need for direction. My leadership and mentorship skills will also be at your disposal, ensuring that you benefit from my extensive expertise. With my excellent communication skills and detailed approach, you can trust that I will keep you informed at all times. Whether through regular video calls or frequent updates, you can be sure that you will always know the progress of all projects. When you work with me, you can also trust that I will do what I say I'm going to do. I take great pride in delivering high-quality results, and I am committed to exceeding your expectations. So, whether you need a project manager, operations manager, or people manager, I am here to help My professional titles have included: Vice President, Operations Head of Operations Head of Agency & Client Operations Head of Ad Operations Sr Manager, Operations Sr Manager, Agency Operations My skills include: Head of Operations: Supply Chain Management Quality Control and Assurance Process Improvement Inventory Management Logistics and Transportation Procurement and Vendor Management Safety and Compliance Onboarding/Offboarding Recruitment/Recruiter Head of Customer Service: Customer Relationship Management (CRM) Customer Experience Design Service Level Agreement (SLA) Management Customer Retention Strategies Customer Feedback Management Multichannel Support Management Dispute Resolution and Mediation Service Quality Assurance Head of eCommerce: Digital Marketing Search Engine Optimization (SEO) Pay-per-click (PPC) Advertising Email Marketing Social Media Marketing Conversion Rate Optimization (CRO) Affiliate Marketing Market Research and Analysis Agency Management: Creative Strategy Account Management Team Performance Management Financial Management Resource Planning and Allocation Contract Negotiation Talent Acquisition and Retention Client Satisfaction Management Tools Expertise Asana Slack Teams Google Workplace
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Amazon Plugin
    Advertising Strategy
    Growth Strategy
    Amazon FBA
    Business Operations
    eCommerce
    Marketing Operations & Workflow
    Amazon Listing Optimization
    Business Strategy
  • $35 hourly

    • 5.0/5
    • (10 jobs)
    I have worked in various industries in my professional career, all in the office environment. I have worked from a Receptionist, all the way up to an Office/Operations/Business Manager! I have great communication skills as well as a reliable and dependable nature! My work is ALWAYS completed on time. If I foresee an issue with a deadline, I will clearly communicate that, along with the "why" and a solution. I have an excellent grasp (and love) of the English language and have always "unofficially" been the main proofreader in each office team of which I've been a part! I have a known record of streamlining and efficiency and can improve or develop and implement processes and procedures to ensure a better and more efficient workflow for you! I have worked across most of the "Main" office operating systems, and have worked with various industry-specific programs as well. I have a strong technological side and can easily grasp new programs, software, etc. I have "dabbled" in various coding projects and am never afraid or hesitant to learn a new skill or program as needed. Basically, I have worked in and seen almost every thing there is to see in an office environment, no matter the industry, and have exceled at each position. I have great flexibility and can work at any hour, and as many hours as it takes to get the job done in a fast and accurate manner! I have great attention to detail and most often triple-check my work to be sure it is the best and most accurate possible!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Process Development
    Procedure Manual
    Scheduling
    Google Sheets
    Email Communication
    Travel Planning
    Process Documentation
    Google
    Event Planning
    Process Improvement
    Microsoft Office
    Google Docs
    Company Policy
    Procedure Development
  • $60 hourly

    • 4.2/5
    • (3 jobs)
    I am seeking a challenging project management or operations management position where I can contribute to company success and learn and add to my skill set. I am a PMP certified project manager with 20 plus years working in project management and operations with healthcare, business optimization, software implementation, HIPAA implementation, insurance team building and BPO projects. I am confident in presenting and communicating to stakeholders and adept at anticipating and handling issues before they become problems. I have worked in on-site, hybrid, and remote environments to achieve excellent outcomes.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    KPI Metric Development
    Operations Management Software
    Intuit QuickBooks
    Team Building
    Google Workspace
    Wrike
    Business Management
    Life Insurance
    Project Management Professional
    HubSpot
    Salesforce CRM
    Project Plans
    Microsoft Office
    Microsoft Word
  • $25 hourly

    • 5.0/5
    • (25 jobs)
    ARE YOU SEARCHING FOR A RIGHT FIT THAT CAN HELP YOU CLOSE DEALS? Your search for closing deals in Real Estate would end here if you scheduled a 30 minute call with me. Why? I know what you need to close deals. If you don’t have an idea of which direction to go with marketing to sellers or buyers just get in touch with me. If you need help with pulling out the right lists get in touch with me. If you want to be more successfull with Acquisitions, Cold Calling, Texting, RVM and Dispositions get in touch with me. If you are not closing deals at all or closing less deals get in touch with me. I KNOW ABOUT EACH AND EVERY PROCESS AND TOOL THAT IS USED TO CLOSE A WHOLESALE DEAL. I have experience in: - Lead Generation - Lead Qualification - Building Rapport - Running Comps - Calculating ARV - Giving Offer - Negotiating Price and Sending Contract. If you want Quality leads for your Real Estate business, or you are looking for someone that can Lead or Manage your business you should get in touch with me. I also provide Services for Real Estate: - Acquisitions Manager - Top Notch Cold callers - Top Notch Texters - Disposition Managers - Lead Mangers I have helped many Wholesalers start their wholesale business from scratch and now they are doing great. I have proven track record of Closing Deals. Perks of Hiring me: - Strategic Analysis - Pulling Lists - Lead Generation - Lead Qualification - Building Rapport - Skip Tracing - List Building - Following up - Running Comps - Calculating ARV - Presenting Cash Offer - Managing CRM - Appraisals - Contacting Title Companies - Making and Sending contracts - Driving For Dollars - Pulling Foreclosures - Pulling Probates - Pulling Evictions - Pulling Tax Delinquent - Pulling Distressed Tools, and Softwares I have Used: - BatchLeads - Podio CRM - Calltools - Callrail - Xencall - LeadSherpa - LaunchControl - Constact Contact - Mailchimp - FreedomSoft - REIreply - Propstream - Liondesk - ListSource - Mojo Dialer - Stratics - SlyBroadcast - Craigslist - Facebook, IG, Linkedin - Zillow, Trulia, Realtor - Slack, Skype, Micorsoft Teams
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    English
    Phone Support
    Online Chat Support
    Team Building
    Real Estate Cold Calling
    Real Estate Acquisition
    Customer Service
    Real Estate Investment Assistance
  • $19 hourly

    • 3.8/5
    • (32 jobs)
    My aim is to help you by supporting you in various bookkeeping, administrative and logistics tasks. My total professional experience is 9+ years and took place mostly in office setting, so I am experienced in data entry, bookkeeping, extensive phone and email communication, ordering material and maintaining stock levels, organizing shipments, conducting promotional activities, dealing with a digital archive of documents, basics of financial analysis. Upwork has been a very positive experience for me which enabled me to improve many of the skills above. My organizational and time-management skills were greatly improved through my work as a member in the International Logistics support team were I trained my colleagues from Romania, Serbia, China, Morocco (2015 - 2018). If you are looking for a hard-working, motivated, adaptable person and a proven team player in international and multicultural teams, I thank you for considering me. I thank you for your time spared in viewing my profile and hope for a successful cooperation. So, let`s work together.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Sports Writing
    Project Management
    Xero
    Supply Chain Modeling
    Light Project Management
    Writing
    Property Management
    Accounting
    Vendor & Supplier Outreach
    Supply Chain & Logistics
    Zoom Video Conferencing
    Bookkeeping
    Intuit QuickBooks
    Data Entry
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