Hire the best Call Center Agents

Check out Call Center Agents with the skills you need for your next job.
Clients rate Call Center Agents
Rating is 4.6 out of 5.
4.6/5
based on 13,845 client reviews
  • $15 hourly
    I am an experienced customer support personnel with four years of active experience as an agent in a call center. I have experience in email handling, inbound and outbound calls. I have experience using Microsoft excel, Ms outlook, Google docs, Google drive and Google calender. My recent experience has been in using asana and podio for task management. I have a friendly aura and I handle tasks assigned to me with enthusiasm. I do respect given timelines, communicate effectively with clients and deliver final documents that meet the needs of my clients aptly. Make me your go-to-guy for all your customer service and virtual assistant needs.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Podio
    Shopify
    Customer Service
    Google Docs
    Quality Control
    Slack
    Asana
    Phone Communication
    Phone Support
    Order Processing
    Zendesk
  • $10 hourly
    Hello ladies and gents, Been looking for the right VA for you? Dont overworked I can help you with anything. Do you have an online business with customers asking for inquiries and assistance? Or a real estate owner or investor who sends thousand of emails or SMS and you need someone to deal with them to identify if that is a potential lead or not? Do you want to lessen your workloads? Are you tired of doing the same repetitive and tedious one when you still have more important things to do like go to meetings, doctor's appointments, dates, or family gathering? It stops you from doing that because you need to meet the deadline. Well duh... you came to the right place!!! Be at peace, focus what's more important, and I'll lift the workload from you. I can do Administrative Tasks for you such as Data Entry, Typing, Copying and Paste, Online, and Product Research. In addition, Ive been in chat and email support for more than 4 years now. I will be the one to handle your customer with care and with white-glove service. You focus on running the business and Ill do my way to gain exceptional customer satisfaction. :)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Support
    File Maintenance
    Technical Support
    Transaction Data Entry
    Google Workspace
    Legal Transcription
    General Transcription
    Data Entry
  • $15 hourly
    - Extensive experience and knowledge in Credit Repair. - with advanced knowledge in Credit Repair: Analysis & Processing Disputes (CFPB, FTC, Metro 2, Consumer Law) - Proficient in Customer Service, Sales, and Marketing both from the entry-level and supervisory positions. - with experience in drop-shipping & product listing. - with excellent Administrative Skills: Email, Chat, Appointment Setting, Problem Solving, Research & Development - Types 90wpm speed with 100% accuracy - Committed to success with high standards of efficiency. - Self-motivated, with great Organizational Skills, Detail-Oriented & Results driven. Knowledgeable in the following software: - Credit Repair Cloud; Disputes Manager; Prodigy; Creditfixxr; Dispute Fox - Less Annoying CRM, Vcita, Pipeline - Acuity, Calendly - MS Office and Google I am always excited to try and learn new things that would help expand my knowledge and skills in different fields and I can't wait to work with you!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft Excel
    Lead Generation
    Phone Communication
    Sales
    File Management
    Credit Repair
    Customer Service
    Email Communication
    Customer Relationship Management
    Phone Support
  • $22 hourly
    I am currently working as a legal intake specialist for a US Law Firm but I was also a former Shopify Guru on support with E-commerce experience for 3 years. I'm someone who always works with integrity and productivity. If you are looking for someone who has strong customer service skills, then feel free to send me a message. My skills as an E-commerce Shopify Virtual Assistant: • Product listing • Product research • Order processing • Handling refunds • Invoicing • Shipping • Report • Drop shipping • Sales channel • Theme editor (basic coding) • Domains (setup) • Shopify Apps • Graphics (sales banner, image editing, logo design) Apps that I can use: • Canva (editing image, creating logo or banner) • Trello (for organizing tasks and projects) • Excel • Powerpoint • Google Docs • FreshDesk (for email support) • Zendesk (for email support) • HelpScout (for email support) • FreshCaller (for call support) • Basecamp Other skills and things about me: • I have a strong background in Customer Service(phone, chat, email). I worked in the industry for almost 5 years (includes being a Shopify support) and I love the feeling of being able to help people out. • Family time is very important to me so it's necessary that we communicate about the tasks and deadlines that I need to meet, and set expectations so I won't miss anything. • Data entry • General Admin • Has knowledge of recruitment process • Basic video and photo editing skill • Admin and clerical tasks
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Data Scraping
    Executive Support
    Dropshipping
    Shopify
    Online Chat Support
    Phone Communication
    Email Support
    Data Entry
    Customer Satisfaction
    Canva
    Administrative Support
    Customer Service
    Email Communication
    Customer Support
  • $10 hourly
    Email/Phone Support | Shopify Amazon VA | Customer Service PRO | Administrative Support | Data Entry | Shipment Manager - Consistent Upwork TOP RATED Freelancer with 100% Job Success Score - Highly trained in a world-class customer handling; BPO - 10 years experience in Customer Service, Data Entry, and Admin tasks - I specialize in Customer Service & Satisfaction. - 3 years in eCommerce and email & phone support for dropshipping stores with over 9,000 tracked Upwork hours - Experience in social media management - Digital Business Management I know my obligations and responsibilities when it comes to the job/tasks that I am assigned. I work with passion, and I work with a heart. I can guarantee that I will maximize my capabilities to help you reach your goals. I enjoy taking one extra step beyond what’s expected. I am tech-savvy and can easily navigate and learn any software or tool. An eager learner, a conscientious worker, and a thoughtful, supportive human ;) Technology Stack: -Shopify -Amazon -Zendesk -Reamaze -Helpscout -Gorgias -Slack -Etsy -ClickFunnels -AliExpress -Shipstation -Calendly -Microsoft office -Quickbooks -Nobeeh -Dialpad I am confident in handling stressful situations and projects based on my experiences as I am reliable, prompt, and a quick learner. Pull me to work now, and I am so much ready. Send me tasks directly, and I'm ready to go!! I have prepared myself for this. I have set my mind for the opportunity TO WORK with you and focused on the job first! Let’s work together for our success! :)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    eCommerce
    Customer Service
    Intuit QuickBooks
    Phone Communication
    Ticketing System
    Email Communication
    Customer Satisfaction
    Administrative Support
    Data Entry
    Social Media Management
    Order Processing
    Email Support
    Online Chat Support
  • $20 hourly
    I am a graduate of Bachelor of Science in Business Administration major in Financial Management. My studies have included courses in computer science, business administration, speech communications and business writing. I am very flexible and I am confident that I can perform any job that fits my qualifications and skills effectively. I am motivated and skilled with outstanding customer relationship skills. I can speak English, Tagalog and Cebuano. Technologically updated with computer Microsoft applications like Microsoft Word, Microsoft Excel and Microsoft Powerpoint. I can type 50-60 words per minute. I worked a a Customer Service Representative at Qualfon Philippines for 5 years and 6 months and had undergone call center training. I am a Civil Service Professional exam passer.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Virtual Assistance
    Phone Communication
    Microsoft Excel
    Administrative Support
    Data Entry
    Customer Service
    Email Communication
    Customer Support
    Xero
    Medical Billing & Coding
    Online Chat Support
    Phone Support
  • $15 hourly
    🏡👩🏻‍💻 5+ years of experience as a Real Estate VA ☎️🤳🏻 3+ years of experience as a high-caliber cold calling expert with proven results 🏡🗂️ 2+ years of transaction coordination 📈🧑🏻‍💼 VA Team Leader I'm Laurice, but you can call me Laurie for work. With five years of dedicated experience as a real estate virtual assistant, I bring a deep understanding of the industry to the table. Whether it's supporting wholesalers, real estate agents, or managing operations, I've got you covered! 😉 In those five years, I've successfully handled cold calling, appointment setting, admin tasks, social media management, skip tracing, data entry, creating SOPs for teams and transaction coordination for top real estate agents. I've even led a team of VAs for clients. From listing to closing, I've overseen the entire transaction and sales process. My search for job stability, growth, and continuous learning drives me forward. I'm eager to acquire new skills and contribute effectively to your team. You can rely on my integrity and track record of delivering results. Just see my job success score, numbers don't lie! 😊
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Cold Calling
    Staffing Needs
    Google Workspace
    Phone Communication
    Executive Support
    Task Coordination
    Social Media Website
    Virtual Assistance
    Data Entry
    Communications
  • $10 hourly
    Hello, I'm a seasoned Customer Service and Accounts Manager with 8 years of proven expertise. My passion lies in providing top-tier support and cultivating strong client relationships. With a knack for problem-solving and a track record of success, I'm dedicated to delivering exceptional service and driving mutual growth.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Social Media Management
    Email Support
    Online Chat Support
    Administrative Support
    Email Communication
    Lead Generation Analysis
    Communication Etiquette
    Customer Service
    Phone Communication
    Technical Support
    Scheduling
    Customer Satisfaction
    Computer Skills
  • $17 hourly
    Hi there¡ If you are looking for high customer service satisfaction you have come to the right person; with seven years of excellent customer service level, I started this great experience with telecommunication company in my country named Claro, I dealt with customers face to face solving difficult customer service troubles providing support service to the internet, home phone and mobile service, I stayed there for almost two years. After this big experience, I got my first job in a call center providing customer service, support to people who received government assistance where I also performed as a quality assurance representative. I had the opportunity to work for the finance ministry of my country, verifying the accounting books, making audits and tax revisions. The last experience I got was in Marketo Inc where I performed as a collector Analyst I worked there for 2 years, making and receiving calls and emails, checking agreements, and also handling different systems such as Salesforce, intact, smart sheet. I worked under pressure getting the ability to reduce in a 60% a portfolio with more than 90 days past due. And all this large experience has given to me, an advanced English proficiency and high sense of responsibility, being also a person who follow instructions and demonstrate the ability to be multitasking. I am a highly self-motivated and determined person, as well as with a perceptive and intuitive sense.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Stripe
    Slack
    Answering Product Questions
    Supervision
    Customer Service
    Intercom
    Phone Communication
    Zendesk
    Freshdesk
    Email Support
  • $15 hourly
    I'm a seasoned medical virtual assistant based in the Philippines with quite a diverse background. My experience ranges from working alongside mobile, clinic-based, and concierge physicians specializing in family medicine, internal medicine, metabolic medicine, ophthalmology, to neurology. My main goal is to build strong professional relationships based on honesty and integrity. While I'm known for my strong work ethic, I also make sure to keep that work-life balance in check. I've got a bunch of services up my sleeve that I'm pretty good at. Think handling phone calls and email inquiries, sending out those all-important appointment reminders right on time, keeping patients' medical records up to date and super organized, managing electronic files like a pro, and smoothly coordinating jam-packed appointment schedules. Oh, and I'm on top of processing prior authorizations, helping with prescription refills, and making sure medical records, imaging, and lab orders get where they need to via fax. I'm also a champ at diving into comprehensive insurance verifications. When it comes to Electronic Medical Record (EMR) systems, I've got hands-on experience galore. I've tackled platforms like Kareo, Practice Fusion, GE Centricity, iCanotes, MDLand iClinic, IntelleChart, Amazing Chart, Athena, and eClinicalWorks. And hey, I'm no slouch when it comes to Home Medical Equipment (HME) and Durable Medical Equipment (DME) software – I'm all over Fastrack and Bonafide. But wait, there's more! Beyond my medical expertise, I've spent a good seven years as a customer service representative. I'm your go-to guy for smoothing out customer interactions – I'm all ears for their concerns, and I make sure to give them the lowdown to address their questions pronto. And if there's a snag, you bet I'll sort it out quick. I've also got a knack for escalating stuff to the higher-ups when needed. Plus, rest assured, I treat confidential info like gold and go that extra mile to keep customers smiling. If my mix of skills and experience sounds like your cup of tea, don't hesitate to drop me a line. I'm stoked about the chance to see how I can chip in and help you reach your business goals. Cheers!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Data Entry
    Medical
    Phone Communication
    File Management
    Microsoft Excel
    Microsoft Word
    Communications
    Email Communication
    Medical Billing & Coding
    Online Chat Support
  • $20 hourly
    Hardworking, efficient, and dependable are some of the words that describe my professional capabilities. With over 15 years of managerial experience in the service industry, I have a gamut of knowledge, skills, and abilities to do the best with every challenge. I commit myself to effectively completing every job just right.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Social Media Marketing
    Employee Onboarding
    Document Review
    Following Procedures
    Project Scheduling
    Administrative Support
    Online Research
    Customer Support
    Phone Communication
    Customer Service
    Data Entry
    Email Communication
    Phone Support
    Online Chat Support
  • $15 hourly
    Hello! Thank you for checking my profile. I worked in the call center industry for more than six years as a Customer Service and Technical Support Specialist (Comcast/Xfinity) 2 years, I resolve customer complaints or concerns via phone, email, or chat. I can carry out multiple tasks with less to no supervision for more than four years as a Quality Assurance Specialist with Apple.   Each day is a learning process, and being receptive to feedback would always be the best key to achieve success in life. I am a goal-driven type of person, and I always make sure that I give the best of my ability to contribute to the people I am working with.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    BPO Call Center
    Data Entry
    Administrative Support
    Customer Experience
    Customer Service
    Scheduling
    Chat & Messaging Software
    Phone Communication
    Quality Assurance
    Cold Calling
    Online Chat Support
    Real Estate
  • $35 hourly
    Thank you very much for visiting my profile. Born in Canada, I have lived and worked in three countries; U.S., N.Z. and Canada. Formally sales trained, I am a career sales professional and President's Club sales award winner with a history of B2B sales target over-achievement, including channel and partnership development. Throughout my career I have been responsible for the entire sales cycle, from prospect generation to closing and onboarding. I've marketed software, hardware and professional services and represented organizations such as Telus, GE, Xerox and Sprint Corp. as well as start-ups. I am interested in marketing any and all professional products and/or services. Thank you for your consideration.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Cold Calling
    Sales Strategy
    Salesforce
    Account Management
    Sales Leadership
    Business Development
    Outbound Sales
    Contract Negotiation
    Relationship Management
    Partnership Development
    HubSpot
    Business Planning & Strategy
    Sales Development
    Lead Generation
    Sales
  • $28 hourly
    I'm a top notch business development professional with a proven strength in sales persuasion and customer relationship building.I'm an administrative PRO! From data entry, creating spreadsheets, working CRM’s, organizing files etc. I possess strong marketing skills across interpersonal, as well as digital platforms by nature. All of which encompasses my untouchable customer service expertise.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Email Communication
    Organizational Development
    Administrative Support
    QuickBooks Online
    Scheduling
    Google Workspace
    Customer Service
    Task Coordination
    Lead Generation
    Phone Communication
    Content Writing
    CRM Software
    Google Docs
    Data Entry
  • $10 hourly
    I am an organized, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. With my outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty. I have a proven track record in resolving and reducing customer complaints and meeting customer service level agreements. Competently implemented new CRM software system and trained staff to maximize the benefits of technology to achieve excellent customer satisfaction levels. I am responsible for successful strategic initiatives to improve team productivity and increase staff retention. A highly efficient individual with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. I have a strong ability to multi-task, priorities, able to organize, train and monitor teams.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Personal Administration
    Light Bookkeeping
    Corporate Strategy
    Virtual Assistance
    Corporate Brand Identity
    Cross Functional Team Leadership
    Leadership Development
    Marketing Communications
    Scheduling
    Phone Communication
    Crisis Communications
    Relationship Management
    Call Center Management
  • $10 hourly
    Integrity is just one of the biggest factors needed to keep a long-term project and sustain good evaluation. That is exactly how I do things all the time. Skills can be taught but not the attitude as they say. I was a billing and sales representative from a call center two years ago. I were able to stay in the same company at the same account for one year and three months. Before this, I had a day job as a front liner on a multi-brand motorcycle dealer company and stayed there for five years and six months. I decided to resign from the call center and go back to our town and started a little business. But I really like my profession before I left the corporate world, and I believe I may be able to like it more if I can do it in my own place. I am a good team player and can do multi-task. I always aim for an excellence and I hope I can be able to share the good vibe to the right company and clients.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Phone Communication
    Telemarketing
    Customer Service
    Email Communication
  • $10 hourly
    I am have been a Senior Logistics Coordinator and E-commerce Associate for over 5 years now with extensice experience in managing supply chain and e-commerce fulfillment warehouses such as DM Fulfillment, Amazon Vendor and Seller Centrals, Walmart, as well as using administrative tools like NetSuite, TMS, DAT, 3PL platforms, Google Suite Apps, Zendesk, and Slack and I am quick to learn to use any tools that would get the job done well. I can work with minimal supervision, guarantee my online availability, and understand commitment to work. I have been working remotely for over 7 years now with extensive experience in providing phone, email and chat support for clients across US, UK, AUS, and ZA for businesses of all sizes
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Third-Party Logistics
    Account Management
    Phone Communication
    Inventory Management
    Online Chat Support
    Ecommerce Platform
    Amazon FBA
    Shipping & Order Fulfillment Software
    Technical Support
    Product Marketing
    Virtual Assistance
    Supply Chain & Logistics
    Problem Solving
    Data Entry
    Email Marketing Strategy
  • $25 hourly
    TOP RATED PLUS!!! Odesk's Top 1% Successful Freelancer and a member of Upwork Premium Programs. In the Customer Service industry since 2004. Proficient in US credit from working for one of the major credit bureaus and credit repair consulting companies focusing on credit repair and securing personal and business credit alike. Very experienced in dropshipping and e-commerce using order processing and inventory systems like Unleashed, Neto, Xero, e-Bay, Stripe, Infusionsoft, etc. Has used Worpress and Magento as the backend tool to manage and maintain an e-commerce store. Completes administrative tasks including but not limited to handling and managing a team, report generation, quality assurance, and team assessments. Works efficiently and timely regardless of pressure. Goes the extra mile in getting tasks done. Very good in Google Sheets and Excel. Maintains a 100MBPS internet speed - wired FIBR connection. Using a Macbook exclusively for work.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    QuickBooks Online
    Google Docs
    Xero
    Customer Service
    Zoho Books
    Credit Repair
    Inventory Management
    Phone Communication
    Sales
  • $35 hourly
    Hi there! If you're looking for an experienced and serious professional you're in the right place. • Brazilian Portuguese native. • Fluent in English. • Advanced in Spanish. • International Relations degree. • Technical course in HTML, PHP/ MySql. • More than 10 years of experience working as an international trader. • 5 years of experience as a Project Manager. Previous Jobs: • SaaS Sales Executive - Calling to leads (hot/warm/cold) and developing all sales cycle. Presenting demos and making sure to establish the next step till reach the sales goal. Daily CRM update tracking record of all qualified leads in the system. • Customer Support - Always searching to provide the best experience for customers with a top quality service. Responding to tickets, emails, live chats, and phone calls. Always in a good mood, I know how to make a client happy! • Sales Manager - dealing with incoming leads (warm and cold leads), sending quotes, closing sales, maintaining client relations, managing CRM's (Zoho, InfusionSoft, Service Zone, HubSpot) and working together with the international support team. • Business Manager - Organizing administrative tasks, managing all the digital marketing campaigns (Facebook, Instagram, and AdWords), searching for warm leads, calling for clients and suppliers. Some of my skills: • Excellent phone skills (English, Portuguese and Spanish), • Honesty above all. • Very confident (never stop dreaming :P) • Action-oriented. • A fast learner (this one I'm quite good) • Ability to work without supervision ( easy peasy, I'm very organized and responsible) My language pairs are: Portuguese - English Spanish - Portuguese Feel free to contact me anytime! Cheers!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Sales
    Customer Experience
    Customer Support
    Administrative Support
    Email Communication
    Sales Leadership
    Phone Support
    Sales Development
  • $25 hourly
    Definitely passionate for the cannabis industry with a professional approach, its a big market with interesting potential. Business comes first and mistakes are paid in cash. I Speak Cannabis! To acquire a stable position with a growing, reputable organization utilizing my skills, abilities and knowledge. I am an enthusiastic, reliable team player. I am sure my professional optimistic personality will be an asset to your team. As you will see on my resume I have extensive experience in customer care, service, relations and sales. “Coming together is a beginning. Keeping together is progress. Working together is success.” Henry Ford
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Outbound Sales
    Customer Relationship Management
    Customer Service
    Sales
    Translation
    B2B Marketing
    Dropshipping
    Print Production
    Manufacturing
    Business Development
    Product Development
    Phone Communication
    Business Operations
    Data Entry
  • $15 hourly
    As a highly skilled and experienced customer support/sales rep with general logistics, I possess a wide range of knowledge and skills that will allow me to contribute to the success and growth of your company. I worked and trained in one of the largest contact Centers in Belize, number one in performance. With that experience, I managed to gain a wealth of knowledge in different areas of business. Over 13 years of experience in Customer service, Telemarketing, Real Estate, Sales, Technical support, and data entry. - 4 years experience in Telemarketing, both inbound and outbound calls - 2 years experience as a Senior Sales Acquisition Rep for a real estate company - 5 years as a sales representative. - 3 years Customer Support -Skilled in Technical Support, Data Entry, phone (Outbound & inbound). - Advance knowledge of system such as: - REI Automator - Freedom Logic - Call Shaper -TSR Portal -Netcracker -Nimble This -RSC Tools -Google Meet - Excel - Microsoft word -Microsoft Teams -Zoho Mails I am confident that I can take on new challenges and provide additional ideas to your Company with the skills I portray. With that being said, as a self starter and highly motivated individual I can assure you that I will put my all into every single tasks provided to me. Let's work together and allow me to be that additional energetic member of your team! Thanks, Robert M.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Lead Generation
    Phone Communication
    Technical Support
    Data Entry
    Telemarketing
    Sales
    Customer Support
    Customer Service
    Helpdesk
    Call Handling
    BPO Call Center
    Real Estate
  • $50 hourly
    I have over 20 years of experience in telemarketing and lead generation. I also have over 5 years of experience in management, quality control and supervision. I do have the ability and update your contact list in real time. I would love to be able to show you how I can increase your business! Skills: -telemarketing -Appointment Setting -webinar confirmations -cold calling -Worked a variety of CRMs -English as 1st Language -data mining -contact verification
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Business Development
    Sales Development
    Warm Leads
    Phone Communication
    Business Services
    Project Management Professional
    Data Mining
    Appointment Setting
    Scheduling
    Cold Calling
    Outbound Sales
    Sales
    Lead Generation
    Customer Service
    Telemarketing
  • $10 hourly
    Hello! I am Sophia and I am delighted to go the extra mile with you as a healthcare remote assistant. • Licensed occupational therapy consultant • 2 years of work experience in remote healthcare office • 4 years of work experience in an internationally recognized healthcare institution • 3 years of experience in supervising and training interns • 3 years of experience in leading and managing within a team environment • Outstanding administrative work skills • Technical Skills (Halaxy, Cliniko; Microsoft Word, Outlook, Excel, PowerPoint; Google Docs, Sheets, Drive, Calendar, Airtable, Classroom, Zoom, Hangout, Slack, Confluence, Officevibe, Gmail, HubSpot; Numbers, Keynote; Pandadoc) • High-level organizational skills • Good problem-solving skills • Strong interpersonal and communication skills Hoping to work and grow with you soon! - Sophia
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Project Management
    Telemarketing
    Cold Calling
    Virtual Assistance
    Phone Communication
    Email Support
    Online Chat Support
    Microsoft Office
    Medical Translation
    Appointment Scheduling
    Healthcare Management
    Supervision
    Calendar Management
    Safety Assessment
    Administrative Support
  • $25 hourly
    Accomplished Project Administrator and Freelancer that has aided 10+ clients spanning over 13 years. This includes key project initiatives from CEOs and other top executives to minor tasks that require routine daily objectives. With my education and extensive background as a researcher, I have become an expert level evaluator in information research. and have been recognized for my effective communication skills. Below are a few of my top key strengths and attributes. • Manage projects and complex calendars simultaneously for efficient time management. • Coordinate event planning initiatives that included nonprofit organizations. • Prepare well-researched and time-sensitive documents for effective decision making. • Thorough and accurate processing of timesheets and invoices. • Reduce client’s workload by 15-30% through email filtering, research, and data review. • Proficient user of MS Office (Word, Excel, PowerPoint), and Google platform.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Support
    Customer Service
    Customer Support
    Management Skills
    Microsoft Word
    Administrative Support
    Typing
    Email Communication
    Phone Communication
    File Management
    Google Workspace
    Data Entry
  • $20 hourly
    I have been virtually helping global businesses since 2009 by providing Admin, technical, and customer service support. With these experiences, I have strengthened the following skills: - customer service B2B or B2C (I love providing support to people) - technical support (I took BS in Computer Science) - excellent English communication skills (C1 CEFR level; 135 DET score) - store management (I managed eBay, Amazon, Zulily, Shopify, Tundra, Faire for a UK-based retail store as well as a NY-based toy store) - project / team management (I managed a team of people to provide overall store management) - software testing and documentation - data entry and database updates - research (I have extensive research background backed by 3 years of BS in Biology) - order tracking (ShipStation) - managing receivables and light Accounting via Quickbooks, WaveApps - documents management, cloud storage and technologies related to it - transcribing calls, podcasts and the like Being flexible, reliable and dependable, I can do any task as assigned. I have strong attention to detail and I love working on new challenges and managing resources to reach goals. I can also pick up any tech tools fast with my Computer Science background and IT management experience. Feel free to reach out to discuss any questions you may have.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Project Management
    Communications
    Administrative Support
    Phone Communication
    Management Skills
    Quality of Service
    Customer Service
    Quality Control
    Bookkeeping
    Technical Support
    File Maintenance
    Accounting Basics
    English
  • $50 hourly
    Greetings prospective clients, Welcome to the profile of the best sales and marketing consultant on Upwork! I bring over 15 years of experience into this space and have sold across all major industries. I now focus primarily on building sales and marketing process, creating marketing content and campaigns to leverage for sales, cold calling campaigns, and the passing of knowledge and experience through coaching and assessment. During the first 13 years of my career, I had worked in the IT/Telecom space selling various products across various levels. Over the last 3 years, I have leveraged this experience to provide assistance to various clients across the country, regardless of industry, with sales and marketing consultation. Even earlier in my life, I spent my senior year of High School through college working in the customer service/telemarketing field and have great experience managing accounts, providing inbound assistance, and solving problems remotely. I enjoy writing of all types, researching various topics, and learning about new technologies and concepts. I truly look forward to assisting you more in the future and growing your business one new client at a time! Certifications Include: Cisco Certified Network Associate CCNA 2009 Polycom Sales 2010, 2014, 2017 Cisco Sales 2010, 2014, 2017 Crestron Sales 2010 AMX Sales 2010 SMART Board Sales 2010 Vidyo Sales/Installation 2012 Level 3 Network Sales 2014 Acano Sales 2015 Ring Central Sales 2016 ConnectWise Sales/Marketing/Implementation 2016 Broadsoft Sales and Installation 2016 Intelisys Telecom Solutions Professional 2017
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales Management
    Mailchimp
    Salesforce
    Phone Communication
    Email Marketing
    Sales Lead Lists
    Marketing Strategy
    Cold Calling
    B2B Marketing
    Sales
    Tech & IT
    Telemarketing
    Lead Generation
    Sales & Marketing
    Outbound Sales
  • $28 hourly
    Hello my name is Kaylyn. I am a certified 200 YTT yoga instructor, revenue cycle trainer, mentor, and life coach. I am certified in nutrition and administrative support. I love helping other succeed using my skills and abilities. Skills: Communication, leadership, active listening, public speaking, customer service, organized, self-motivated, time management, computer literacy, attention to detail, personable, and goal driven.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Email Support
    Phone Communication
    Training Presentation
    Microsoft PowerPoint
    Customer Service
    Data Entry
    Microsoft Office
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How it works

 

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

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How do I hire a Call Center Agent on Upwork?

You can hire a Call Center Agent on Upwork in four simple steps:

  • Create a job post tailored to your Call Center Agent project scope. We’ll walk you through the process step by step.
  • Browse top Call Center Agent talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Call Center Agent profiles and interview.
  • Hire the right Call Center Agent for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Call Center Agent?

Rates charged by Call Center Agents on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Call Center Agent on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Call Center Agents and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Call Center Agent team you need to succeed.

Can I hire a Call Center Agent within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Call Center Agent proposals within 24 hours of posting a job description.

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