Hire the best Call Center Agents

Check out Call Center Agents with the skills you need for your next job.

Clients rate Call Center Agents
Rating is 4.6 out of 5.
4.6/5
based on 13,845 client reviews
Ramelyn V.
$15/hr
  • Trophy Icon Telephone Handling
  • Lead Generation
  • Administrative Support
  • Virtual Assistant
  • Virtual Assistance
  • Data Entry
  • File Management
  • Cold Calling
  • Email Communication
  • Outbound Sales
  • Phone Communication
  • Telemarketing
  • Customer Service
  • Email Marketing

A Multi-faceted and reliable Virtual Assistant and Telemarketer with 10+ years of experience in administrative roles, appointment setting, lead generation, customer service, and data entry I experienced working in different fields such as SEO, Reputation Marketing, Software, and Application Development, Recruitment, Real Estate, Insurance, and Personal Growth. I have worked with clients from the Philippines, US, Canada, Europe, and Australia. My passion for work, efficiency, persistence, and drive are qualities I can bring to the table.

Daniela P.
$35/hr
  • Trophy Icon Telephone Handling
  • Communication
  • Mexican Spanish Dialect
  • Customer Support
  • Organizer
  • Logistics Management
  • Translation
  • Official Documents Translation
  • Virtual Assistant
  • English to Spanish Translation
  • Phone Communication
  • Email Communication

Full time freelancer with ability to multi-task and work in a fast-paced environment. Diverse background with 7 years of experience in commercial development, sales, customer relationship, finance, and administrative functions. As a remote Mortgage Loan Processor I have managed a a portfolio of 250 residential US mortgages with a value of 170MM in loan amounts. Closing transactions in 2 to 16 days. I have also done English-Spanish translations and worked as an Executive Assistant for my clients in Upwork. ▪ Languages: English (fluent), Spanish (fluent)

Daniella I.
$25/hr
  • Trophy Icon Telephone Handling
  • Administrative Support
  • Email Communication
  • Customer Service
  • Email Handling
  • Proofreading
  • Researcher
  • Appointment Scheduling
  • Community Management
  • Client Management
  • Editor
  • Time Management
  • Phone Communication
  • Human Resource Management
  • Shopify
  • Personal Administration

"Dani has been an absolute God-send! She is extremely professional, motivated, organized, and dedicated. I'm not exaggerating when I say she's saved my business. She took so much off my plate and helped move me in the right direction. I can't sing enough of her praises!!" ~Briana Melissa Ford "We enjoyed working with Daniella. She is professional and self-aware about the outcome of her work. We appreciate the good work we had with her and can recommend her to other companies." ~Sebastian Herz Over the last couple of years, I have developed a wide range of skills and now I am able to fit myself in multiple roles as well as multitask...

Viola K.
$15/hr
  • Trophy Icon Telephone Handling
  • Shopify
  • Zendesk
  • Google Docs
  • Order Processing
  • Virtual Assistant
  • Asana
  • Podio
  • Customer Service
  • Slack
  • Quality Control
  • Phone Support

I am an experienced customer support personnel with four years of active experience as an agent in a call center. I have experience in email handling, inbound and outbound calls. I have experience using Microsoft excel, Ms outlook, Google docs, Google drive and Google calender. My recent experience has been in using asana and podio for task management. I have a friendly aura and I handle tasks assigned to me with enthusiasm. I do respect given timelines, communicate effectively with clients and deliver final documents that meet the needs of my clients aptly. Make me your go-to-guy for all your customer service and virtual assistant needs.

Cynthea F.
$15/hr
  • Trophy Icon Telephone Handling
  • Virtual Assistant
  • Recruiting
  • Office Administration
  • Data Entry
  • Microsoft Office
  • Management Skills
  • Human Resources Analytics
  • Appointment Scheduling
  • Task Coordination
  • Schedule
  • File Management
  • Personal
  • Calendar Management
  • Executive Assistant
  • Google Suite

*ROCKSTAR* Virtual Assistant With Great Attitude and Excellent Communication Skills I've been working as a VA for more than 1 year supporting professionals and handling a team. My attributes: • Motivated • Positive Attitude • Organized • Team Player • Detail Oriented • Solution Oriented • Multitasking Skills • Excellent Writing and Verbal communication skills in English • Proficiency in MS Office programs • Project Management Skills • Knowledge in call and message software • Knowledge in Google Dox, Dropbox, and Google Calendar • Experience in leading a virtual team I have more than 10 years experience in United Arab of Emirates in the...

Liliana V.
$22/hr
  • Trophy Icon Telephone Handling
  • Customer Service
  • Customer Support
  • Complaint Management
  • Administrative Support
  • Data Entry
  • Clerical Skills
  • Call Center Management
  • English to Romanian Translation

Aptitudes: High ability to adapt to new rules and a new team, willingness to learn and teach, talent for organizing, project oriented personality, versatility in sales pitches depending on product to be sold and client interests. Trustworthy and punctual, organized and task oriented person, problem solving capabilities. Languages: Romanian, mother tongue. Fluent in English written and spoken at native level. Computer skills: High ability to learn new programs. More than proficient in: Office 365, Outlook, Public Folders handling, QuickBooks, and a variety of databases and programs such as: Jira, Infusionsoft, Zoom, Slack, Infusionsoft,...

Chelsi Tricia Khandi M.
$10/hr
  • Trophy Icon Telephone Handling
  • Data Entry
  • Problem Solving
  • Supply Chain & Logistics
  • Virtual Assistance
  • Email Marketing Strategy
  • Product Marketing
  • Technical Support
  • Amazon FBA
  • Online Chat Support
  • Inventory Management
  • Phone Communication
  • Account Management
  • Third-Party Logistics

I am a well-seasoned Logistics Coordinator for over 5 years now. Working experience with administrative tools such as Oracle NetSuite, 3PL scheduling platforms, Salesforce, Amazon Fulfillment and Seller Centrals, Shopify, Google Suite Apps, Zendesk, and Slack is what I am strong with and I am quick to learn to use any tools that would get the job done well. I can work with minimal supervision, guarantee my online availability, and understand commitment to work. I have been working remotely for over 7 years now with extensive experience in providing phone, email and chat support for clients across US, UK, AUS, and ZA for businesses of all...

Krystal M.
$12/hr
  • Trophy Icon Telephone Handling
  • Customer Service
  • Payroll Processing
  • Data Entry
  • Email Handling
  • Zendesk
  • Dropbox API
  • Live Chat Operator
  • Shopify
  • Zoho CRM
  • Problem Solving

Behind every successful business owner, there is a hardworking team.Let me be that for you! I am a hardworking, organized, highly motivated woman who always put both feet ahead to ensure that I produce results that will not just be satisfactory to you but exceptional. I believe that for any business to be successful, I must be dedicated and strive for success. With 2 years experience in Administration and Payroll as well as more than 4 years in Customer Service as well as Support, I have always strived to offer professionalism and my own touch of creativity thus leaving every client happy once I am well knowledgeable of what I am doing....

Desiree P.
$10/hr
  • Trophy Icon Telephone Handling
  • Technical Support
  • Website Development
  • English Spelling
  • Teaching English
  • Data Encoding
  • Data Analysis
  • Computer Skills
  • Statistical Computing
  • Accounting
  • Data Entry
  • Virtual Assistant
  • Phone Communication
  • Appointment Scheduling
  • Email Communication
  • Google Suite

Your all rounder Virtual Assistant. With over 10 years of experience in customer service, email and technical support. A virtual assistant that is best in organizing anything and everything for you. A scheduling expert and an insurance claims specialist. Below are some of my skills and experiences: - Organized Virtual Assistant - Transcribing Videos - Proofreading - Scheduling specialist - ISP technical Support - Executive Assistant - Social Media Manager - Email Support - Chat Support - Phone Support - Claims Officer - Compliants and Administrative Assistant - Data Entry - Reporting - ESL teacher

Erica D.
$15/hr
  • Trophy Icon Telephone Handling
  • Game Testing
  • Facebook Ad Campaign
  • Training
  • Phone Communication
  • Data Entry
  • General Transcription
  • Google Sheets
  • Email Communication
  • Quality Assurance
  • Team Management
  • Customer Support Plugin
  • Teaching English
  • Management Skills
  • Researcher
  • Technical Support
  • Virtual Assistant

I have more than 5 years of experience as a quality analyst and team lead across different businesses. I've had the opportunity to handle multiple teams of over 50 people. I handled trainings, coaching and feedback sessions, creating performance reports and coming up with a plan to improve quality score. I am also a skilled transcriptionist known for a fast turnaround time. I started my career working with a few different call centers working as a customer service representative and technical/sale representative.

Kesiah Kereneil C.
$10/hr
  • Trophy Icon Telephone Handling
  • General Transcription
  • Legal Transcription
  • Google Suite
  • Transaction Data Entry
  • Technical Support
  • File Maintenance
  • Customer Support
  • Virtual Assistant
  • Phone Communication
  • Data Entry

Hello ladies and gents, Been looking for the right VA for you? Dont overworked I can help you with anything. Do you have an online business with customers asking for inquiries and assistance? Or a real estate owner or investor who sends thousand of emails or SMS and you need someone to deal with them to identify if that is a potential lead or not? Do you want to lessen your workloads? Are you tired of doing the same repetitive and tedious one when you still have more important things to do like go to meetings, doctor's appointments, dates, or family gathering? It stops you from doing that because you need to meet the deadline. Well...

Eric B.
$20/hr
  • Trophy Icon Telephone Handling
  • Technical Support
  • IT Support
  • Customer Service
  • Helpdesk
  • Customer Support
  • Computer Network
  • Windows Administration
  • Online Chat Support
  • ServiceNow
  • Mac OS X Administration
  • Phone Support
  • Computer Skills
  • Ticketing System
  • IT Service Management
  • Information Technology Strategy

I am a highly motivated type of individual solid determination, 15 years experienced in IT Helpdesk customer support specialize in computers and network support. had been part with one of the worlds leading company. Strong initiative skills and problem solving. Has a wide range of technical skills and knowledge on computers, Servers, Network and Telecoms, Rest assured I am very flexible and can work with minimal supervision. Being a Top Rated Plus IT Technical support Specialist and having 15 years of experience in IT industries, expect a timely and quality accomplishment of tasks and projects delivered accordingly. Key services:...

Pekka L.
$30/hr
  • Trophy Icon Telephone Handling
  • Customer Support
  • Technical Support
  • Phone Communication
  • Finnish
  • Translation
  • English
  • General Transcription
  • Translation & Localization Software
  • Finnish to English Translation
  • English to Finnish Translation
  • Transcription Timestamping
  • Subtitles

I live in Canary Islands, Tenerife (GMT+1 on summer and GMT on winter) I have been freelancing since 2005. - Translations (English - Finnish - English) - Transcripting (English - Finnish - English) - Subtitling (translations and making srt from scratch) - Tech support I can call myself expert on these areas without feeling any guilt.

Heinz Rael A.
$13/hr
  • Trophy Icon Telephone Handling
  • Email Technical Support
  • Online Chat Support
  • Technical Support
  • Email Handling
  • Data Entry
  • Virtual Assistant
  • Administrative Support
  • Customer Service
  • Customer Support
  • Email Communication
  • Email Support
  • Zendesk
  • Customer Satisfaction
  • Canva

I have more than 10 years of work experience. Years of my experience involves ESL, sales, technical support, customer service, virtual assistant, and project management. Since I started working through Upwork, the CRMS I have knowledge in are Salesforce, Zoho, & Infusionsoft. The Communication platforms I have learned are Zendesk, Helpshift, Salesforce, Intercom, Freshdesk and Talkdesk. Also worked as an operations associate which helps the manager to develop annual business plans identifying key activities and priorities. Helps in implementing and communicating operational strategies and solutions in line with the company business plan....

Leoma B.
$15/hr
  • Trophy Icon Telephone Handling
  • Online Chat Support
  • Real Estate
  • Virtual Assistance
  • Administrative Support
  • Data Entry
  • Social Media Management
  • Canva
  • Virtual Assistant
  • PDF Conversion
  • Executive Support
  • Email Support
  • Facebook
  • Customer Service
  • Graphic Design
  • Social Media Marketing

I am a passionate customer service professional with strong phone handling skills, email support, ability to adapt to different personalities or pacing, ability to multi-task, prioritize, and proven ability to resolve customer complaints in a professional manner. I have over 10 years in the customer service industry. Promoting customer advocacy, assisting companies to develop their long-term goals for training in customer service are just some of my expertise. I also have experience with Real Estate property management. I started as an admin and got promoted to the Resident Service Manager position. In this role, I have helped clients to...

Enrique C.
$30/hr
  • Trophy Icon Telephone Handling
  • Legal Translation
  • Document Review
  • Spanish to English Translation
  • English to Spanish Translation
  • Typing
  • Transcription
  • Legal Research
  • Legal
  • Legal Assistance
  • Legal Consulting
  • Legal Translation
  • Latin American Spanish Accent
  • Trademark

I am a lawyer with more than 10 years of experience in business law, with a Masters Degree in Business Law and a Major Business Administration (MBA). During my career I have legally advised multinational companies by negotiating and drafting legal documents in finance, energy, banking, technology, cryptocurrency, retail and international commerce areas. I specialize in contractual relationships and translation of legal documents.

Kristian David S.
$18/hr
  • Trophy Icon Telephone Handling
  • Customer Support
  • Appointment Setting
  • Sales
  • Medical Billing & Coding
  • Administrative Support
  • Outbound Sales
  • Telemarketing
  • Inbound Marketing

I have joined the BPO industry latter part of 2006. I started as a Customer Service Agent for Sprint. Since then, I have been part of a larger campaigns that allowed to venture the in and outs of the business. I have also been part of Verizon, T-Mobile and the likes. In 2011, I was also hired as a Process Executive for HSBC U.S.A and handled mainly deposits, line of credits, mortgage and credit card. The common denominator of the said campaigns is SALES. All of them allowed me to learn the skill of tailor-fitting and unlocking customer's needs by asking the right probing questions. I have consistently been on top when it comes to sales....

Mark Warren P.
$15/hr
  • Trophy Icon Telephone Handling
  • Customer Service
  • Real Estate
  • Lead Generation
  • Sales
  • Business Development
  • Technical Support
  • Customer Support Plugin
  • Virtual Assistant
  • Telemarketing
  • Social Media Management
  • Cold Calling
  • Data Entry
  • Social Media Marketing
  • Outbound Sales
  • Phone Communication

I started in Sales, Customer service, Technical support, etc. in the corporate world. After 5 years of success, I started Freelancing, where I helped many clients reach their goals, not only with their sales but also for the development of their company. Right now, I have 3 years of experience as a Freelancer. I learned all the skills and knowledge to be efficient and effective in different fields. I can help you grow your sales and business, as well as, organize your system.

Gliaza Rose C.
$10/hr
  • Trophy Icon Telephone Handling
  • Customer Support
  • Customer Service
  • Administrative Support
  • Database Administration
  • Data Analysis
  • Microsoft Word
  • Microsoft Office
  • Microsoft Excel
  • Internet Research
  • Data Entry
  • Online Chat Support
  • Phone Communication

I've been in customer service industry for almost a decade and was able to manage customers well. Being top performers or agent of the month was given to me at least 6 times a year. I'm a fast learner and can work under minimal supervision. I manage to learned all the process just a few months. Providing a customer satisfaction and at the same time completing all the task is fulfilling. Customer service , taught me a lot. I became efficient, hardworking, fast learner and know how to handle pressure while working. I always make sure to hit a goal every month so that I will become more productive. Agent of the month and being top performers...

Alfredo S.
$30/hr
  • Trophy Icon Telephone Handling
  • Customer Service
  • Virtual Assistant
  • Customer Support
  • General Office Skills
  • Castilian Spanish
  • English
  • Kajabi
  • WordPress
  • Telemarketing
  • Media Buying
  • Search Engine Optimization
  • Video Editing
  • Outbound Sales
  • Personal Administration
  • Phone Communication

Hi Dear, My name is Alfredo, I'm a Venezuelan freelance actually residing in Peru. I have been seeking to build a lasting relationship in a long-term project. I'm a responsible, workmanlike and very proactive person with a lot of experience working on Dropshipping eCommerce. I'm a Psychologist and have experience as a VA, PA and Customer Support Agent. I know all you need for your Dropshipping Store: Shopify - Oberlo - Aliexpress - Aftership and more. Also, I have a strong knowledge of Wordpress and the Woocommerce plugin if you need working on a different platform. My professional experience has been: -More than 3 years working as...

Gary M.
$45/hr
  • Trophy Icon Telephone Handling
  • Online Chat Support
  • Social Customer Service
  • Customer Service
  • Sales
  • SEO Backlinking
  • SEO Audit
  • SEO Setup & Configuration
  • SEO Strategy
  • Search Engine Marketing
  • Search Engine Marketing Strategy
  • SEO Keyword Research

SEO Expert ALERT: I cannot proceed without checking your existing website/domain name for SPAM Backlinks. This is an extremely important procedure to be performed before I even consider working with you. Otherwise, you will not get the results you are expecting and I do not want you to be disappointed. This is to get your brand to the top of page one of Google Organic Search category and without this check-up, SEO is POINTLESS. Moving forward I use a tool to notify me when a Spammer attaches itself to your site before Google even finds out! Ok. Contact me. -My experience over the last two years has taught me that companies need to focus...

Patrick U.
$35/hr
  • Trophy Icon Telephone Handling
  • Finnish to English Translation
  • Business Analysis
  • Data Entry
  • Customer Service
  • English to Finnish Translation
  • eCommerce
  • Account Management
  • Project Management
  • Business Development
  • Cryptocurrency
  • Sales
  • Finnish
  • Email Handling
  • Phone Communication
  • Online Chat Support

Hello, My name is Patrick, a TOP RATED PLUS FREELANCER, and I am specialized in customer service /business development projects as well as translations and proofreadings from English to Finnish or vice versa. I have been working with various freelance projects for 2 years. DO YOU NEED SOMEONE WHO CAN HANDLE VARIOUS TYPES OF CUSTOMER SERVICE RELATED TASKS, PROOFREADINGS OR TRANSLATIONS IN FINNISH OR ENGLISH LANGUAGE? (Native Finnish speaker) Look no further! The jobs that I have done/or I am doing on UpWork have been related to customer service, business development, sales, proofreadings, and translations. Growing sales, making...

Mark Raymond L.
$10/hr
  • Trophy Icon Telephone Handling
  • Zendesk
  • Customer Service
  • Technical Support
  • Online Chat Support
  • Computer Skills
  • Computer Assembly
  • Computer Hardware Installation
  • Customer Support
  • Phone Communication
  • Answering Product Questions
  • Customer Satisfaction
  • Email Support
  • Administrative Support
  • Ticketing System

A hard worker, a positive thinker, a team player and an experienced leader. Customer service driven, and a very patient person through my various call center experiences. I am highly skilled with handling phone calls, chats, and e-mail communication. I have experience with live interactions with customers and clients alike, to reach certain goals placed by my employers. I am very eager to learn new tools which can enhance my productivity and get the job done in the least possible time.

Belinda B.
$50/hr
  • Trophy Icon Telephone Handling
  • Email Handling
  • Customer Service
  • Shiftboard
  • Telemarketing
  • Appointment Setting
  • Appointment Scheduling
  • Order Entry
  • Recruiting
  • Warm Leads
  • Email Marketing
  • Phone Communication
  • Email Communication
  • Sourcing
  • Lead Nurturing

**Currently working as a strategic partnerships manager, marketing manager & appointment setter.** Have Been Setting Appointment For More Than 15 Years & 1 year of recruiting experience, I've dabbled in other areas & am always open to learning a new skill! I would love to take on another recruiting role-this would require more training. I believe I could become a terrific recruiter with a thorough training program & a great teacher/s. What jobs I'm interested in: Strategic partnerships management Recruiting Sending emails Sourcing Calls to warm leads Calls to confirm info/prospect research Short Survey calls Open to other ideas that relate...

Brian R.
$65/hr
  • Trophy Icon Telephone Handling
  • Hardware Troubleshooting
  • Microsoft Office
  • Microsoft SharePoint Administration
  • Scripting
  • Automation
  • Electronic Medical Record
  • Point of Sale & Payment Systems
  • Helpdesk
  • Troubleshooting
  • Incident Management
  • Technical Support
  • Business with 1-9 Employees
  • English

I'm a Microsoft certified professional with 20+ years of experience working with for-profit and non-profit businesses and their unique technologies. I have a willingness to learn new technology and enjoy helping others to succeed. Strengths include: • HIPAA, CARF, PCI-DSS and other various regulations • Point-of-Sale (Hardware and Software) • Document Management (Hardware and Software) • Customer Relationship Management (CRM) • Medical/Practice Management (Software) • Hardware/Software Troubleshooting and Support (Helpdesk) • Small Business technology audit and assessment • Basic Data Entry (approximately 65-75wpm) • Product Testing...

Fatima H.
$12/hr
  • Trophy Icon Telephone Handling
  • Xero
  • Smartsheet
  • Klaviyo
  • Bookkeeping
  • Intellectual Property Protection
  • Project Management
  • Copywriting
  • Administrative Support
  • WordPress
  • Trademark Consulting

A virtual assistant with a qualification background in computer science and project management. Here is the list of my skills and experiences: • Bookkeeping and accounting – Xero | QuickBooks | Wave • Trademark protection and IP Management • QA Testing – Front face testing of WordPress and PHP web projects. • Content writing – Product description | IT Articles | Website content (technology and management) • Business Development – Software project BD | Customer requirements | Proposals | Client Management | Assistant Project Manager • Operations Supervisor - Policy audit | implementation of compliance | HR & finance management •...

Vanessa H.
$12/hr
  • Trophy Icon Telephone Handling
  • Organizer
  • Google Suite
  • Executive Assistant
  • Translation
  • Management Skills
  • Phone Communication
  • Data Entry
  • Account Management
  • Real Estate Transaction Standard

I am a self motivated and enthusiastic hard worker that enjoys the challenges of task completion and being efficient and reliable. I have a large range of experience in cold calling and sales of which I have five years of experience and am able to communicate well to potential buyers and other workers to generate sales and smooth team work. Due to my abilities I also have over three years of being a Virtual assistant/ Account Manager and acting as support and encouragement to those perusing sales offering assistance and advice to make sure that internal targets were met and the success of the accounts under my care. Able to act...

$NaN/hr

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