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Check out Call Center Agents with the skills you need for your next job.
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Clients rate Call Center Agents
Rating is 4.6 out of 5.
4.6/5
based on 13,845 client reviews
  • $10 hourly

    • 4.9/5
    • (4 jobs)
    Hello ladies and gents, Been looking for the right VA for you? Dont overworked I can help you with anything. Do you have an online business with customers asking for inquiries and assistance? Or a real estate owner or investor who sends thousand of emails or SMS and you need someone to deal with them to identify if that is a potential lead or not? Do you want to lessen your workloads? Are you tired of doing the same repetitive and tedious one when you still have more important things to do like go to meetings, doctor's appointments, dates, or family gathering? It stops you from doing that because you need to meet the deadline. Well duh... you came to the right place!!! Be at peace, focus what's more important, and I'll lift the workload from you. I can do Administrative Tasks for you such as Data Entry, Typing, Copying and Paste, Online, and Product Research. In addition, Ive been in chat and email support for more than 4 years now. I will be the one to handle your customer with care and with white-glove service. You focus on running the business and Ill do my way to gain exceptional customer satisfaction. :)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Support
    File Maintenance
    Technical Support
    Transaction Data Entry
    Google Workspace
    Legal Transcription
    General Transcription
    Data Entry
  • $15 hourly

    • 4.2/5
    • (6 jobs)
    Email/Phone Support | Shopify Amazon VA | Customer Service PRO | Administrative Support | Data Entry | Shipment Manager - Consistent Upwork TOP RATED Freelancer with 100% Job Success Score - Highly trained in a world-class customer handling; BPO - 10 years experience in Customer Service, Data Entry, and Admin tasks - I specialize in Customer Service & Satisfaction. - 3 years in eCommerce and email & phone support for dropshipping stores with over 9,000 tracked Upwork hours - Experience in social media management - Digital Business Management I know my obligations and responsibilities when it comes to the job/tasks that I am assigned. I work with passion, and I work with a heart. I can guarantee that I will maximize my capabilities to help you reach your goals. I enjoy taking one extra step beyond what’s expected. I am tech-savvy and can easily navigate and learn any software or tool. An eager learner, a conscientious worker, and a thoughtful, supportive human ;) Technology Stack: -Shopify -Amazon -Zendesk -Reamaze -Helpscout -Gorgias -Slack -Etsy -ClickFunnels -AliExpress -Shipstation -Calendly -Microsoft office -Quickbooks -Nobeeh -Dialpad I am confident in handling stressful situations and projects based on my experiences as I am reliable, prompt, and a quick learner. Pull me to work now, and I am so much ready. Send me tasks directly, and I'm ready to go!! I have prepared myself for this. I have set my mind for the opportunity TO WORK with you and focused on the job first! Let’s work together for our success! :)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Medical Records
    Data Logistics
    Customer Service
    Phone Communication
    Customer Satisfaction
    Administrative Support
    Order Tracking
    Email Communication
    Social Media Management
    Order Processing
    Email Support
    Online Chat Support
  • $20 hourly

    • 4.2/5
    • (13 jobs)
    Managing a growing practice during these times can feel overwhelming. However, with the right people, I can help you save unnecessary resources. HIRE ME!😉 I am a Medical Claims Biller/Revenue Cycle Specialist with over ten years of experience in US Healthcare administrative and clinical functions associated with claims processing, payment, and collection of patient service revenue. ✅ Knowledge of insurance guidelines, including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems. ✅ Familiarity with CPT and ICD-10 Coding. ✅ Effective communication abilities for phone contacts with insurance payers to resolve issues. ✅ Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. ✅ Ability to work well in a team environment. Being able to triage priorities, delegate tasks if needed, and reasonably handle conflict. ✅ Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections. ✅ A calm manner and patience working with either patients or insurers during this process. ✅ Knowledge of medical terminology likely to be encountered in medical claims. ✅ Maintaining patient confidentiality per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). ✅ Ability to multitask. Delivers exceptional service with a sense of responsibility and accountability. Demonstrated ability to research required information through available resources. Provides timely feedback and heads up to clients—a calm, flexible, deadline-driven individual in fast-paced environments.🧑🏻‍💻💯📌💪🏻
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Mental Health
    Insurance Verification
    Insurance Claim Submission
    ICD Coding
    Medical Billing & Coding
    Customer Service
    Document Review
    Phone Communication
    Data Entry
    BPO Call Center
    Email Communication
    Administrative Support
    Medical Records Software
    File Management
    Microsoft Excel
  • $11 hourly

    • 5.0/5
    • (20 jobs)
    As a trained marketer, project manager, and public speaker, I am equipped with top-notch communication and project management skills. My experience in Recruitment and Marketing enables me to deliver tasks not just of the best quality but also with creativity. My exposure to different industries helps me quickly adapt to challenges and responsibilities. I pay attention to learning, and I am efficient once immersed in the processes. As I work with you, I offer to take on those tasks that you, as an entrepreneur, don’t have the time to do. Areas of specialty: ✔️Project Management ✔️Executive Assistance ✔️Events Management ✔️Public Speaking and Engagement ✔️Digital Publishing ✔️Sourcing ✔️Training Other skills: ✔️Content Writing ✔️Documentation ✔️Data Entry ✔️Logo Designing ✔️Poster Designing ✔️Basic Photo Editing I have confidence in the work I do and always make sure that the job is complete in the shortest time possible. I am always open to new learning and happy to help in all the ways I can.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    English
    Event Management
    Phone Communication
    Marketing Plugin
    Task Coordination
    Executive Support
    Project Management
    Email Support
    Email Communication
    Communications
  • $30 hourly

    • 5.0/5
    • (10 jobs)
    "Dani has been an absolute God-send! She is extremely professional, motivated, organized, and dedicated. I'm not exaggerating when I say she's saved my business. She took so much off my plate and helped move me in the right direction. I can't sing enough of her praises!!" ~Briana Melissa Ford "We enjoyed working with Daniella. She is professional and self-aware about the outcome of her work. We appreciate the good work we had with her and can recommend her to other companies." ~Sebastian Herz Over the last couple of years, I have developed a wide range of skills and now I am able to fit myself in multiple roles as well as multitask efficiently. Some of the software I've mastered over time include, G-Suite, Microsoft Word, Microsoft Excel, Dubsado, Shopify, Nifty, Helpscout, SellerCloud, Slack, and Monday. I am very organized and I believe in setting the right priorities and knowing your limits. However, I do not believe in mediocrity, instead, I keep trying to go beyond my current limitations. I am open-minded, a fast learner; always ready to accept and try out new ideas that will improve my skills and output, and an active listener who pays attention even to the smallest of details. I am able to properly manage time and meet deadlines and also capable of self-education in areas of unfamiliarity. I am friendly, hardworking, and enthusiastic. I also place value on loyalty and honesty, in the discharge of one's duties. Above all, my ultimate goal is the satisfaction of my client, and I would do everything I can to make sure they get the best service I can render.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Time Management
    Shopify
    Client Management
    Human Resource Management
    Administrative Support
    Proofreading
    Phone Communication
    Community Management
    Personal Administration
    Customer Service
    Email Communication
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    I'm a seasoned freelancer with a diverse skillset honed over 9 years in the BPO industry and freelance world. From scheduling appointments for growing businesses to managing the intricacies of a private island, I thrive on tackling new challenges and delivering results. Here's how I can add value to your project: - Appointment Setting: A master at filling calendars for businesses in sectors like home improvement, healthcare, and fitness. - Logistics & Admin: Streamline your operations with my expertise in logistics and administrative tasks, honed while managing a Medicare-affiliated home service company. - Property Management: From the sun-drenched shores of a private island to the intricacies of software onboarding, I excel at managing projects and properties with efficiency and care. - Social Media Management: Engage your audience and build your brand with my social media marketing skills, proven across local and international businesses. More than just skills, I bring: - Adaptability: I thrive in new environments and quickly grasp complex information. - Proactive Problem-Solving: Anticipate challenges and find creative solutions to keep your project moving forward. - Excellent Communication: Convey information and maintain smooth working relationships. - Dedication and Integrity: I commit fully to every project and prioritize your success. Ready to tackle your next challenge? Let's connect and discuss how my diverse experience and skillset can elevate your project.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Google Sheets
    Salesforce CRM
    Microsoft Excel
    Phone Communication
    Zoho CRM
    Zendesk
  • $35 hourly

    • 4.9/5
    • (19 jobs)
    Hi there! If you're looking for an experienced and serious professional you're in the right place. • Brazilian Portuguese native. • Fluent in English. • Advanced in Spanish. • International Relations degree. • Technical course in HTML, PHP/ MySql. • More than 10 years of experience working as an international trader. • 5 years of experience as a Project Manager. Previous Jobs: • SaaS Sales Executive - Calling to leads (hot/warm/cold) and developing all sales cycle. Presenting demos and making sure to establish the next step till reach the sales goal. Daily CRM update tracking record of all qualified leads in the system. • Customer Support - Always searching to provide the best experience for customers with a top quality service. Responding to tickets, emails, live chats, and phone calls. Always in a good mood, I know how to make a client happy! • Sales Manager - dealing with incoming leads (warm and cold leads), sending quotes, closing sales, maintaining client relations, managing CRM's (Zoho, InfusionSoft, Service Zone, HubSpot) and working together with the international support team. • Business Manager - Organizing administrative tasks, managing all the digital marketing campaigns (Facebook, Instagram, and AdWords), searching for warm leads, calling for clients and suppliers. Some of my skills: • Excellent phone skills (English, Portuguese and Spanish), • Honesty above all. • Very confident (never stop dreaming :P) • Action-oriented. • A fast learner (this one I'm quite good) • Ability to work without supervision ( easy peasy, I'm very organized and responsible) My language pairs are: Portuguese - English Spanish - Portuguese Feel free to contact me anytime! Cheers!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Sales
    Customer Experience
    Customer Support
    Administrative Support
    Email Communication
    Sales Leadership
    Phone Support
    Sales Development
  • $30 hourly

    • 4.9/5
    • (27 jobs)
    I'm a top notch business development professional with a proven strength in sales persuasion and customer relationship building.I'm an administrative PRO! From data entry, creating spreadsheets, payroll/invoicing, managing CRM’s, organizing files, advanced healthcare background/CNA Certified etc. I possess strong marketing skills across interpersonal, as well as digital platforms by nature. All of which encompasses my untouchable customer service expertise.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Organizational Development
    Administrative Support
    QuickBooks Online
    Scheduling
    Google Workspace
    Customer Service
    Task Coordination
    Lead Generation
    Phone Communication
    Content Writing
    Email Communication
    CRM Software
    Google Docs
    Data Entry
  • $15 hourly

    • 4.8/5
    • (8 jobs)
    I am a dedicated and self-disciplined professional with over 9 years of experience in various roles including Product Support/Retention, Appointment Setting, Lead Generation, Customer Support, Data Entry, and Administrative tasks. My expertise extends to working with both USA and UK & Australian markets. As a full-time freelancer, I have successfully completed over 1000 hours on Upwork. I am available to assist you in various areas such as appointment setting, utilizing platforms like Hubspot, Zendesk, Mailshake, LinkedIn Navigator, as well as proficiency in MS Office, G-Suite, JIRA, and Microsoft Dynamics. To ensure optimal work conditions, I have set up a dedicated workspace equipped with a power backup system, fast internet connectivity, and an 8GB RAM laptop. I am confident that my experience and resources will enable me to provide valuable assistance to your projects.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Email Communication
    Administrative Support
    Account Management
    Scheduling
    Customer Support
    Google Workspace
    Providing Information to Callers
    Phone Communication
    Cold Calling
    Virtual Assistance
    Lead Generation Strategy
    Lead Generation
    Data Entry
  • $25 hourly

    • 4.7/5
    • (49 jobs)
    TOP RATED PLUS!!! Odesk's Top 1% Successful Freelancer and a member of Upwork Premium Programs. In the Customer Service industry since 2004. Proficient in US credit from working for one of the major credit bureaus and credit repair consulting companies focusing on credit repair and securing personal and business credit alike. Very experienced in dropshipping and e-commerce using order processing and inventory systems like Unleashed, Neto, Xero, e-Bay, Stripe, Infusionsoft, etc. Has used Worpress and Magento as the backend tool to manage and maintain an e-commerce store. Completes administrative tasks including but not limited to handling and managing a team, report generation, quality assurance, and team assessments. Works efficiently and timely regardless of pressure. Goes the extra mile in getting tasks done. Very good in Google Sheets and Excel. Maintains a 100MBPS internet speed - wired FIBR connection. Using a Macbook exclusively for work.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Manufacturing
    WooCommerce
    Project Management
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    Adobe Acrobat
    Shopify
    Google Docs
    Xero
    Customer Service
    Credit Repair
    Inventory Management
    Phone Communication
    Sales
  • $17 hourly

    • 5.0/5
    • (9 jobs)
    Hi there¡ If you are looking for high customer service satisfaction you have come to the right person; with seven years of excellent customer service level, I started this great experience with telecommunication company in my country named Claro, I dealt with customers face to face solving difficult customer service troubles providing support service to the internet, home phone and mobile service, I stayed there for almost two years. After this big experience, I got my first job in a call center providing customer service, support to people who received government assistance where I also performed as a quality assurance representative. I had the opportunity to work for the finance ministry of my country, verifying the accounting books, making audits and tax revisions. The last experience I got was in Marketo Inc where I performed as a collector Analyst I worked there for 2 years, making and receiving calls and emails, checking agreements, and also handling different systems such as Salesforce, intact, smart sheet. I worked under pressure getting the ability to reduce in a 60% a portfolio with more than 90 days past due. And all this large experience has given to me, an advanced English proficiency and high sense of responsibility, being also a person who follow instructions and demonstrate the ability to be multitasking. I am a highly self-motivated and determined person, as well as with a perceptive and intuitive sense.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Stripe
    Slack
    Supervision
    Customer Service
    Phone Communication
    Intercom
    Zendesk
    Freshdesk
    Email Support
  • $20 hourly

    • 5.0/5
    • (11 jobs)
    I have been virtually helping global businesses since 2009 by providing Admin, technical, and customer service support. With these experiences, I have strengthened the following skills: - customer service B2B or B2C (I love providing support to people) - technical support (I took BS in Computer Science) - excellent English communication skills (C1 CEFR level; 135 DET score) - store management (I managed eBay, Amazon, Zulily, Shopify, Tundra, Faire for a UK-based retail store as well as a NY-based toy store) - project / team management (I managed a team of people to provide overall store management) - software testing and documentation - data entry and database updates - research (I have extensive research background backed by 3 years of BS in Biology) - order tracking (ShipStation) - managing receivables and light Accounting via Quickbooks, WaveApps - documents management, cloud storage and technologies related to it - transcribing calls, podcasts and the like Being flexible, reliable and dependable, I can do any task as assigned. I have strong attention to detail and I love working on new challenges and managing resources to reach goals. I can also pick up any tech tools fast with my Computer Science background and IT management experience. Feel free to reach out to discuss any questions you may have.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Project Management
    Communications
    Administrative Support
    Phone Communication
    Management Skills
    Quality of Service
    Customer Service
    Quality Control
    Bookkeeping
    Technical Support
    File Maintenance
    Accounting Basics
    English
  • $16 hourly

    • 4.9/5
    • (12 jobs)
    I'm a seasoned sales pro with extensive outbound sales and cold call experience ready for a new opportunity with incredible growth potential. I thrive in a competitive organization and as someone with perseverance, exceptional communication skills, and a goal-driven work ethic, I am ready to significantly impact your organization as your Sales Development Representative.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Presentations
    Time Management
    Lead Generation
    Phone Communication
    Customer Support
    Outbound Sales
    Telemarketing
    Email Communication
    B2B Marketing
    Administrative Support
    Troubleshooting
    Scheduling
    Product Onboarding
    Email Support
  • $50 hourly

    • 4.8/5
    • (53 jobs)
    Greetings prospective clients, Welcome to the profile of the best sales and marketing consultant on Upwork! I bring over 15 years of experience into this space and have sold across all major industries. I now focus primarily on building sales and marketing process, creating marketing content and campaigns to leverage for sales, cold calling campaigns, and the passing of knowledge and experience through coaching and assessment. During the first 13 years of my career, I had worked in the IT/Telecom space selling various products across various levels. Over the last 3 years, I have leveraged this experience to provide assistance to various clients across the country, regardless of industry, with sales and marketing consultation. Even earlier in my life, I spent my senior year of High School through college working in the customer service/telemarketing field and have great experience managing accounts, providing inbound assistance, and solving problems remotely. I enjoy writing of all types, researching various topics, and learning about new technologies and concepts. I truly look forward to assisting you more in the future and growing your business one new client at a time! Certifications Include: Cisco Certified Network Associate CCNA 2009 Polycom Sales 2010, 2014, 2017 Cisco Sales 2010, 2014, 2017 Crestron Sales 2010 AMX Sales 2010 SMART Board Sales 2010 Vidyo Sales/Installation 2012 Level 3 Network Sales 2014 Acano Sales 2015 Ring Central Sales 2016 ConnectWise Sales/Marketing/Implementation 2016 Broadsoft Sales and Installation 2016 Intelisys Telecom Solutions Professional 2017 Hubspot Email Marketing Certification 2024
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales Management
    Mailchimp
    Salesforce
    Phone Communication
    Email Marketing
    Sales Lead Lists
    Marketing Strategy
    Cold Calling
    B2B Marketing
    Sales
    Tech & IT
    Telemarketing
    Lead Generation
    Sales & Marketing
    Outbound Sales
  • $20 hourly

    • 4.3/5
    • (12 jobs)
    Hardworking, efficient, and dependable are some of the words that describe my professional capabilities. With over 15 years of managerial experience in the service industry, I have a gamut of knowledge, skills, and abilities to do the best with every challenge. I commit myself to effectively completing every job just right.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Social Media Marketing
    Employee Onboarding
    Document Review
    Following Procedures
    Project Scheduling
    Administrative Support
    Online Research
    Customer Support
    Phone Communication
    Customer Service
    Data Entry
    Email Communication
    Phone Support
    Online Chat Support
  • $10 hourly

    • 4.8/5
    • (9 jobs)
    With a strong background in freight brokerage and supply chain management and a proven track record of optimizing processes, reducing transportaion costs, and enhancing efficiency, I am confident I can contribute effectively to your team. Throughout my career, I have demonstrated a keen understanding of supply chain dynamics and a commitment to delivering results. In my previous role, I spearheaded initiatives that streamlined procurement processes, resulting in a 15% reduction in purchasing costs within the first year, and implemented inventory management strategies that improved inventory turnover by 20%, minimizing excess stock and reducing freight costs. Furthermore, I possess excellent analytical and problem-solving skills, allowing me to identify inefficiencies and develop innovative solutions. Whether it's optimizing transportation routes to reduce lead times or negotiating favorable contracts with suppliers to achieve cost savings, I am adept at driving continuous improvement initiatives that yield tangible results.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Third-Party Logistics
    Account Management
    Phone Communication
    Inventory Management
    Online Chat Support
    Ecommerce Platform
    Amazon FBA
    Shipping & Order Fulfillment Software
    Technical Support
    Product Marketing
    Virtual Assistance
    Supply Chain & Logistics
    Problem Solving
    Data Entry
    Email Marketing Strategy
  • $10 hourly

    • 4.6/5
    • (38 jobs)
    Integrity is just one of the biggest factors needed to keep a long-term project and sustain good evaluation. That is exactly how I do things all the time. Skills can be taught but not the attitude as they say. I was a billing and sales representative from a call center two years ago. I were able to stay in the same company at the same account for one year and three months. Before this, I had a day job as a front liner on a multi-brand motorcycle dealer company and stayed there for five years and six months. I decided to resign from the call center and go back to our town and started a little business. But I really like my profession before I left the corporate world, and I believe I may be able to like it more if I can do it in my own place. I am a good team player and can do multi-task. I always aim for an excellence and I hope I can be able to share the good vibe to the right company and clients.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Phone Communication
    Telemarketing
    Customer Service
    Email Communication
  • $35 hourly

    • 4.9/5
    • (10 jobs)
    Skilled paralegal/VA optimizing my problem-solving and organizational skills to contribute to increased productivity. Strong multitasking skills and fast learning ability ensure quick contribution to your team.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Chat & Messaging Software
    Google Sheets
    Email Support
    Leadership Skills
    Zendesk
    Slack
    Customer Support
    Phone Communication
    Zoho CRM
    Legal Assistance
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    A multi-skilled customer support representative with over 7 years of experience in the call center industry. Experienced in providing customer service and technical support, also handled sales and billing concerns. Proficient in MS office application with excellent English language and Accounting skills.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Bookkeeping
    Customer Service
    Phone Support
    AppFolio
    Technical Support
    Dropbox API
    Buildium
    Sales
    Microsoft Word
    Microsoft Excel
    Email Communication
    Phone Communication
    Data Entry
  • $15 hourly

    • 5.0/5
    • (17 jobs)
    - Extensive experience and knowledge in Credit Repair. - with advanced knowledge in Credit Repair: Analysis & Processing Disputes (CFPB, FTC, Metro 2, Consumer Law) - experienced in Personal and Business Funding - Proficient in Customer Service, Sales, and Marketing both from the entry-level and supervisory positions. - with experience in drop-shipping & product listing. - with excellent Administrative Skills: Email, Chat, Appointment Setting, Problem Solving, Research & Development - Types 90wpm speed with 100% accuracy - Committed to success with high standards of efficiency. - Self-motivated, with great Organizational Skills, Detail-Oriented & Results driven. Knowledgeable in the following software: - Credit Repair Cloud; Disputes Manager; Prodigy; Creditfixxr; Dispute Fox - Less Annoying CRM, Vcita, Pipeline - Acuity, Calendly - MS Office and Google I am always excited to try and learn new things that would help expand my knowledge and skills in different fields and I can't wait to work with you!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft Excel
    Lead Generation
    Phone Communication
    Sales
    File Management
    Credit Repair
    Customer Service
    Email Communication
    Customer Relationship Management
    Phone Support
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    I am a go-getter, money-driven individual who is confident in my ability to assist you in taking your business to a higher level by leveraging secure negotiation strategies to convince those who are reluctant to become customers. I started working remotely as an independent freelancer in 2022. I have successfully helped various clients' businesses mostly B2B Sales from different industries: software solutions, real estate, the hospitality industry, and pasture management. Before that, I worked with big companies outside Upwork like Citibank, American Express, and Credit Corp Group as a Customer Relations Manager/ Debt Collector. I learned practical negotiation skills (Sales and Collections) giving them the best resolution. For reference, you may also check my Upwork profile reviews from previous clients. If you are interested, please message me so we can discuss this further.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Apollo.io
    Email Communication
    Telemarketing
    Phone Communication
    List Building
    Outbound Sales
    SaaS
    Business Development
    B2B Marketing
    Lead Generation
    Cold Calling
    Sales Development
    HubSpot
    Sales & Marketing
  • $12 hourly

    • 4.9/5
    • (8 jobs)
    Currently, I work as a full-time Legal Intake Specialist at Jesse Kelly PC, an employment law firm in Atlanta, Georgia. I am not available at the moment for new roles. I am professional, quick to learn, highly organized, detail-oriented, a collaborative team player, confidential, responsive at work, and technology-savvy. I have experience working with MyCase, Clio, RingCentral, Slack, Adobe Acrobat Pro, ChatGPT 4o, Grammarly, Google Workspace, and Microsoft 365.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Legal Research
    Legal Drafting
    Legal Software
    Legal Writing
    Receptionist Skills
    Administrative Support
    Legal Calendaring
    Scheduling
    Legal Case Management Software
    Task Coordination
    Customer Service
    Phone Communication
    Legal Assistance
    Email Communication
    Data Entry
  • $12 hourly

    • 4.9/5
    • (15 jobs)
    𝙎𝘼𝙑𝙀 𝙏𝙄𝙈𝙀! Leverage my years of experience! 💼 B2B and B2C client engagement proficiency 🏘️ Real Estate Lead Generation + admin tasks 📈 Ecommerce/Shopify day to day operations 𝙃𝙄𝙍𝙀 𝙈𝙀 and I'll hit the ground running 👇👇👇 🏘️ 𝙍𝙀𝘼𝙇 𝙀𝙎𝙏𝘼𝙏𝙀 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 I take care of 𝘼𝙇𝙇 the heavy lifting like 𝙢𝙖𝙣𝙖𝙜𝙞𝙣𝙜 𝙇𝙚𝙖𝙙𝙨, 𝙬𝙝𝙞𝙥𝙥𝙞𝙣𝙜 𝙪𝙥 𝙙𝙤𝙘𝙪𝙢𝙚𝙣𝙩𝙨, and 𝙠𝙚𝙚𝙥𝙞𝙣𝙜 𝙪𝙥 𝙬𝙞𝙩𝙝 𝙘𝙡𝙞𝙚𝙣𝙩 𝙘𝙝𝙖𝙩𝙨 𝙛𝙤𝙧 𝙧𝙚𝙖𝙡 𝙚𝙨𝙩𝙖𝙩𝙚 𝙥𝙧𝙤𝙨 𝙙𝙧𝙤𝙬𝙣𝙞𝙣𝙜 𝙞𝙣 𝙩𝙝𝙚𝙞𝙧 𝙩𝙤-𝙙𝙤 𝙡𝙞𝙨𝙩𝙨. By streamlining everything, I free up a bunch of my clients' precious hours every week. This not only makes transactions quicker and more spot-on but also amps up how happy and engaged your clients feel. And you know what? It really helps in turning more leads into deals and getting those clients to come back for more. 😉 𝙄𝙨 𝙩𝙝𝙞𝙨 𝙮𝙤𝙪? ⚠️ 𝙏𝙞𝙢𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙄𝙨𝙨𝙪𝙚𝙨 I handle ALL scheduling and administrative tasks to free up the client's time for high-value activities. ⚠️ 𝙋𝙖𝙥𝙚𝙧𝙬𝙤𝙧𝙠 𝙊𝙫𝙚𝙧𝙡𝙤𝙖𝙙 I help streamline document management, ensuring accuracy and timely submissions. ⚠️ 𝙇𝙚𝙖𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 I find, analyze, manage and qualify leads, ensuring consistent follow-ups and conversion. ⚠️ 𝙄𝙣𝙚𝙛𝙛𝙚𝙘𝙩𝙞𝙫𝙚 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 I can assist or take over the digital marketing efforts, from social media to email campaigns, increasing the client's market presence. 📈 𝙀𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝘿𝙖𝙮 𝙩𝙤 𝘿𝙖𝙮 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 I handle the nitty-gritty stuff for eCommerce gurus who've got their plates full -- think 𝙤𝙧𝙙𝙚𝙧 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜, 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚, and 𝙨𝙪𝙥𝙥𝙡𝙞𝙚𝙧 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣. By keeping the shop running smooth and the customers happy, I help free up loads of time. This means orders get filled faster and with less hassle, boosting customer satisfaction and keeping those repeat orders flowing in. 😉 𝙔𝙤𝙪 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙞𝙣𝙜 𝙩𝙝𝙚𝙨𝙚? ⚠️ 𝙏𝙞𝙢𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙏𝙖𝙨𝙠 𝙊𝙫𝙚𝙧𝙡𝙤𝙖𝙙 Experienced and will take over daily operational tasks, allowing the client to focus on strategy and growth. ⚠️ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝘾𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚𝙨 I'll manage all aspects of customer interaction, ensuring timely and professional communication. ⚠️ 𝙄𝙣𝙫𝙚𝙣𝙩𝙤𝙧𝙮 𝙈𝙞𝙨𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Poor inventory management can lead to stockouts or overstock situations. I can handle inventory tracking and alerts, ensuring optimal stock levels. ⚠️ 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙤𝙣 Skilled in digital marketing can implement and manage marketing campaigns to drive traffic and sales. 🧰 𝙏𝙊𝙊𝙇𝙎 and 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 𝙄'𝙢 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙬𝙞𝙩𝙝: • 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 • 𝘗𝘰𝘥𝘪𝘰 • 𝘚𝘬𝘪𝘱𝘵𝘳𝘢𝘤𝘪𝘯𝘨 • 𝘟𝘦𝘯𝘤𝘢𝘭𝘭 • 𝘔𝘰𝘫𝘰 • 𝘙𝘌𝘐 𝘙𝘦𝘱𝘭𝘺 • 𝘊𝘢𝘭𝘭𝘵𝘰𝘰𝘭𝘴 • 𝘗𝘳𝘰𝘱𝘴𝘵𝘳𝘦𝘢𝘮 • 𝘡𝘪𝘭𝘭𝘰𝘸 • 𝘔𝘢𝘪𝘭𝘤𝘩𝘪𝘮𝘱 • 𝘉𝘢𝘵𝘤𝘩𝘭𝘦𝘢𝘥𝘴 𝘢𝘯𝘥 𝘢𝘭𝘭 𝘚𝘰𝘤𝘪𝘢𝘭 𝘔𝘦𝘥𝘪𝘢 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮𝘴! 👉 So, if you 𝙬𝙖𝙣𝙩 𝙨𝙤𝙢𝙚𝙤𝙣𝙚 𝙖𝙣𝙙 𝙃𝙄𝙏 𝙏𝙃𝙀 𝙂𝙍𝙊𝙐𝙉𝘿 𝙍𝙐𝙉𝙉𝙄𝙉𝙂, 𝙄'𝙢 𝙮𝙤𝙪𝙧 𝙜𝙞𝙧𝙡. *wink* 1️⃣ Send me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 2️⃣ Click on the green text that says “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" 3️⃣ Provide me a date and time when we can hop on a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 Laban Lang! 𝙅𝙚𝙨𝙨
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Manage Ecommerce Site
    Virtual Assistance
    Appointment Setting
    Real Estate Cold Calling
    Customer Support
    Administrative Support
    Customer Service
    Email Support
    Cold Calling
    Ecommerce
    Shopify
    Podio
    Real Estate Virtual Assistance
    Lead Generation
    Real Estate
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I've been in customer service industry for almost a decade and was able to manage customers well. Being top performers or agent of the month was given to me at least 6 times a year. I'm a fast learner and can work under minimal supervision. I manage to learned all the process just a few months. Providing a customer satisfaction and at the same time completing all the task is fulfilling. Customer service , taught me a lot. I became efficient, hardworking, fast learner and know how to handle pressure while working. I always make sure to hit a goal every month so that I will become more productive. Agent of the month and being top performers push me to achieve all my goals to become a better employee. I believe with the right training, knowledge and tools on the process or product I can be more efficient than any other employee.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Customer Service
    Phone Communication
    Administrative Support
    Customer Support
    Data Analysis
    Data Entry
    Online Chat Support
    Microsoft Excel
    Microsoft Word
    Microsoft Office
  • $50 hourly

    • 4.9/5
    • (655 jobs)
    I have over 20 years of experience in telemarketing and lead generation. I also have over 5 years of experience in management, quality control and supervision. I do have the ability and update your contact list in real time. I would love to be able to show you how I can increase your business! Skills: -telemarketing -Appointment Setting -webinar confirmations -cold calling -Worked a variety of CRMs -English as 1st Language -data mining -contact verification
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Business Development
    Sales Development
    Warm Leads
    Phone Communication
    Business Services
    Project Management Professional
    Data Mining
    Scheduling
    Cold Calling
    Outbound Sales
    Sales
    Lead Generation
    Customer Service
    Telemarketing
  • $17 hourly

    • 5.0/5
    • (15 jobs)
    Hello, My name is Manuel Cornielle, I have worked for many companies including Spytec. Inc as well as in Nikon USA, Liquid Designers, Time Warner Cable, and Ingram Micro in areas such as Video subtitling, text translation, live interpreting, Customer Service, Technical Support, and Sales. I am a very efficient and proactive person with great problem-solving skills and quick to adapt well to different environments. I am a hard worker who is dynamic, full of ideas, and enthusiastic. Furthermore, I pay a lot of attention to details, and I am quick to pick up new skills and eager to learn from others. Manuel Cornielle
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Asana
    Slack
    Communications
    Stripe
    Language Interpretation
    Data Entry
    Executive Support
    Phone Communication
    Customer Support
    Scheduling
    Customer Service
    Online Chat Support
    Castilian Spanish
    English
  • $15 hourly

    • 4.9/5
    • (85 jobs)
    I specialize increasingly in Business Development, Sales, Sales Demo Presentations, Customer Service, Appointment Setting, Email Marketing and Management, Administrative Support, Web Research, Key Contact Database Creation, Lead Qualifying, Lead Generation, and CRM Management. I am a highly competent Customer Service professional, who is warm, reliable, friendly, and fully dedicated to providing the very best service at all times. I have been in this industry for over 17 years, and I am great at what I do. My experience includes Customer Service via Email, Telephone, Chat, and Social Media. I am calm, polite and patient. I am a great listener, I am empathetic and caring and I remain professional at all times. I am experienced in order processing, canceling and updating orders, order tracking, answering product questions, processing refunds, and maintaining all Databases/CRM's with up to date information. I have been a CSR for many companies, a few of them are AT&T, Bellsouth, SiriusXM, Upwork.com, PeopleMedia, Chemistry.com, Booker Transportation plus more. I am excellent at B2B and B2C Sales Flow. I am great at Demo Presentations, Cold Calling, Appointment Setting and Sales Qualifying. I have done the above sales services for Upwork.com, Work Cloud Solutions, Trackmaven, Webydo, WebIT, ZenFitApps, Starving Students Movers, Step Inside Media, ZingApps, Mobile Anesthesiologists of North Carolina plus more. I have in-depth experience in setting up and automating email campaigns. I am versed in testing strategies and collating reports so that the very best results are obtained. Creating emails to help customers tell their stories in a unique way that captures their audience and grow their business is my forte. I have been in business development for over 16 years. I am driven, energetic, reliable, and fully dedicated to providing the very best results at all times. I am great at strategically creating well-crafted email sequences that move prospects along the buying journey and toward making a decision. I educate, deliver value, and persuade your prospects to reply or click. My main focus is to develop your audience by making your message stand out with effective emails and email templates. I have done so for Silicon Valley Commerce, Upwork.com, Work Cloud Solutions, RocketJudge, Pegasys Real Estate Investments and more. CRM management includes database administration, workflow automation, Integration, implementation, custom configuration, and reporting. Expert with Hubspot, Zoho, Salesforce, Zendesk, Salesloft, Omnisend, Zapier, RingCentral, SugarCRM, Freshsales.io Trello, Insightly, Google Suite, Snov.io, Hunter.io, onepageCRM plus more. This I have done on countless projects over the past 16+ years. I also create websites using Wix and Weebly, I create Flyers, Presentations, Business Cards, Event Tickets, Logo Designs, and Posters. My 16+ years of working experience in the above fields have left me confident in handling that of which is required of me, thus providing excellent service and satisfaction to whom I am employed. I obtained a Merit Certification in Customer Service from ACS, a Xerox Company. I have several Google Apps Certificates In courses that are essential for managing all Google applications which I obtained when working with Work Cloud Solutions- a google re-seller. I am incredibly organized, reliable and I have excellent attention to detail. I have strong written and verbal communication skills, English is my native language, I am very goal-oriented and I'm a hard worker. I am a professional freelancer who is warm, caring, disciplined, empathetic, and efficient. I am great at working on my own and I am great at following companies' policies and procedures. I have been working from home for the past 10 years. I am flexible and versatile in learning new technologies and implementing new processes. I absorb change well. I work well on my own and also in a team setting.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Email Communication
    Administrative Support
    Phone Support
    Sales
    Database Management
    Customer Service
    Customer Relationship Management
    Customer Support
    Lead Generation
    Telemarketing
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