Hire the Best Call Center Agents
in Brazil

Hi, my name is Jimmy ✨ I’m a trilingual professional fluent in Haitian Creole (native), French (native), and English I help brands, startups, and businesses with customer support, sales communication, AI language evaluation, and live audience engagement, with a strong focus on the Haitian market and Haitian diaspora communities in the United States. I’m comfortable handling live chat, real-time customer interaction, sales conversations, and language-related tasks while maintaining a calm, clear, and professional communication style. What I can help you with: • Customer Support & Virtual Assistance 💼 • Sales communication, follow-ups, and lead engagement 📞 • Live marketing sessions and audience interaction 🎥 • Haitian Creole AI audio evaluation & language tasks 🤖 • Text-to-speech (TTS) evaluation and quality review 🔊 • Voice-over recordings in Haitian Creole and French 🎙️ • Translation and localization (Creole, French, English) 🌐 • Social media support and community engagement 📲 I understand the importance of authentic communication and cultural accuracy when working with Haitian audiences online. I’m responsive in real time, detail-oriented, and adaptable to different types of projects. Consistency, professionalism, and reliability guide my work. Available for ongoing projects and long-term collaboration 🤝 Let’s work together.

Hi! I'm available, let's go! I'm an experienced project manager in all aspects of machine learning and AI projects. What I can do: ✅ Data entry from PDF, images, websites, or any kind of documents into Excel/Google Sheets. ✅ Web research. ✅ Transcription of podcasts, meetings, and interviews- either by me or with my team. ✅ Lead generation. A large team of Brazilian freelancers already available.🇧🇷 ✅ Data collection via images, video and audio. I'm experienced with tools including FunCrowd, Shaip and Minute App. And I have home studio available for conversation projects. By working with me, you'll have ✔️ To have someone who is open-minded and easygoing. ✔️ Commitment and reliable constency. ✔️ Delivering results quickly without compromising on quality. Contact me today to discuss your project needs and let's collaborate. 🤝

🚀 Rockstar Customer Service & Automation Specialist | Zapier Expert | Canva Designer with Legal Assistant Experience With over six years of experience in Customer Service and Community Management, alongside two years of Team Management, I bring a well-rounded skill set to any project. I excel at delivering top-tier service, building automation systems, conducting market research, and designing visually compelling content. My goal is to help your business grow and improve its operational efficiency. I am also a Legal Assistant, assisting law firms in the US, relieving the attorneys and paralegals of the time-consuming tasks and allowing them to focus on more time-sensitive and important tasks, ensuring their clients are well-taken care of and have their justice served. I’m fluent in English (American Accent), a quick learner, and thrive in team environments and independent roles. Whether it's managing customer inquiries, building process automation, or designing engaging visuals, I deliver results with precision and professionalism. 💼 Core Skills & Expertise 🛠️ Customer Service & Community Management 🛠️ Platforms: Zendesk, Intercom, Freshdesk, Facebook Business Suite ✅ Dispute resolution, refunds, and reshipment 💬 Live Chat, Email Support, and Social Media Management 👥 Team leadership and collaborative problem-solving 📈 Training and mentoring customer service teams 🛍️ Shopify & E-commerce 🏪 Store setup, theme customization, and general store management 📦 Order management, discount creation, app/extension integration 🤖 Automation & Workflow Optimization ⚙️ Zapier automation building for streamlined workflows 🔗 Integration of apps and tools to enhance team efficiency 🔄 Creating customized workflows for repetitive tasks 🎨 Design & Content Creation 🖌️ Canva designs for social media, marketing materials, and branding ✨ Creating visually appealing and engaging content to elevate business presence 📊 Market Research & Analysis 🔍 Conducting in-depth market research to inform business strategy 📊 Analyzing trends, competitors, and consumer behavior to drive decision-making 💡 Delivering insights that enhance product offerings and customer engagement 🛠️ Technical Skills & Tools ✅ Zendesk, Intercom, Freshdesk (Live Chat, Ticketing, Automation) ✅ Shopify (Store Setup, Theme Customization) ✅ Facebook Business Suite ✅ Zapier (Automation Building) ✅ Canva (Designing) ✅ Market Research (Data Gathering & Analysis) ✅ Apps/Extensions for improved operational efficiency ⚖️ Legal Assistant ✅ Case Intake in Portuguese and English (phone calls) ✅ Matter Onboarding and Follow Up ✅ Portuguese - English Interpretation Calls between Attorneys and Clients ✅Content and Document Translation (Portuguese) ✅Scheduling Tasks 🌍 Languages English: Fluent (C1, American Accent) Portuguese: Native Spanish: Proficient (B2-C1) I am here to support your business growth, whether you need an automation expert, a skilled customer service manager, or a creative designer. Let’s work together to make your team the best it can be! ✨

ABOUT ME I have strong skills in identifying issues and ensuring software quality, along with a strong motivation to learn and grow in the software testing industry. I focus on delivering effective solutions that guarantee an excellent user experience, contributing to the continuous improvement of processes and products.

I am an Excel and VBA specialist with a track record in utilizing data for advanced spreadsheet solutions. I have a passion for process optimization, data transformation, and workflow automation. My expertise spans data analysis, modeling, and visualization with a deep understanding of VBA programming for creating custom solutions. I collaborate effectively, translate business needs and deliver results such as cost savings, enhanced accuracy, and faster project completion. I'm committed to quality, precision, and ongoing learning, ready to help organizations unlock their data's full potential and achieve strategic goals. My strengths are: Microsoft Excel, Power Query, Visual Basic for Applications (VBA), PowerPoint Presentation, Data Analysis, Dashboard, Analytics Dashboard and KPI Metric Development.