Hire the Best Customer Support Freelancers
in Brazil

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Suelen S.

Duque de Caxias, Brazil

$15/hr
5.0
21 jobs

Are you a small business owner, entrepreneur, or content creator struggling to keep up with daily tasks? Let me help you reclaim your time! I am an experienced assistant specialized in translations, travel assistance, administrative support, graphic design, and data entry, so you can focus on what truly matters: growing your business. ✅ Translations (English ↔ Portuguese) – Accurate, 100% manual translations for documents, blogs, e-books, courses and more. ✅ Travel Assistance – Personalized trip planning for Brazil, including itinerary recommendations, local insights, and real-time translation support in Rio de Janeiro. ✅ Administrative Support – Inbox management, scheduling, data organization, event planning, calendar management, document preparation and formatting, transcription and note taking. ✅ Graphic Design – Visuals for presentations, social media and marketing materials. ✅ Data Entry & Research – Precise data input, research, and analysis. In my three years of experience as an administrative assistant working alongside companies that generate over $600 million in revenue and the past year as a freelancer, I’m committed to providing top-notch support, ensuring projects runs smoothly and efficiently. Whether it’s translations, admin tasks, design, data management, or travel assistance, I’m here to handle it all with precision and professionalism. Let’s collaborate and take your business to the next level!

  • Customer Support
  • Virtual Assistance
  • Email Management
  • Translation
  • Graphic Design
  • Presentation Design
  • Data Entry
  • Calendar Management
  • Appointment Scheduling
  • Portuguese to English Translation
  • English to Portuguese Translation
  • Market Research
  • Social Media Management
  • Travel Itinerary
  • Administrative Support
Erika F.

Sao Paulo, Brazil

$12/hr
5.0
4 jobs

Hi, there! Welcome to my profile! I'm an experienced Virtual Assistant and Support Manager. I've worked as a VA and Customer Success Manager for a SaaS Company for years now. I'm skilled in multiple administrative areas, I'm used to managing and organizing schedules, emails, projects, and reports. I handle the day-by-day office routine and manage and train administrative staff. I also have some experience in project management and have worked on multiple projects organizing the workflow, distributing the tasks, checking ETAs, doing follow-ups, and getting the project to the finish line. Long-time experience in Customer Support and Customer Success, I've been a manager of the Customer Success Team, responsible for all support channels, including emails, ticketing systems, chat, and social media. My job was to create support processes and ensure they are being followed by the team, check and guarantee the quality of the given support, create and update training materials and SOPs, help the support team, and overall make the customers happy. I have experience as a home office freelancer, I've been working for home for the last 6 years. I consider myself a great communicator, mediator, and troubleshooter. I'm proactive and self-motivated. My mind is agile, and I like to think I'm a quick and critical thinker. I try to be very understanding and empathize with every person I meet. I'm a calm person, and I'm used to pressure or complicated situations that might come up while handling customers or co-workers I always try to communicate and express myself in an easy and accessible way. I'm open-minded, with an outgoing personality, I'm very friendly and sociable and I'm willing to work in a respectful and preferably joyful environment. Problem solver, flexible, interested, and willing to learn and exchange knowledge . Microsoft Office Suite; Google Docs, experience with spreadsheets, CRM tools, ticketing platforms, and Trello.

  • Customer Support
  • Zendesk
  • General Office Skills
  • Shopify
  • Social Media Website
  • Communication Skills
  • Google Docs
  • Email Communication
  • Data Entry
Loa S.

Manaus, Brazil

$14/hr
5.0
4 jobs

Freelancer with a strong drive to partner with people who bring something meaningful into the world.

  • Customer Support
  • Customer Service
  • Virtual Assistance
  • Administrative Support
  • Technical Support
  • Technical Translation
  • Translation
  • Technical Documentation
  • Documentation
  • Data Entry
Eriberto N.

Sao Paulo, Brazil

$30/hr
5.0
35 jobs

Stop wasting money on designs that can't be built. As a Senior Mechanical Engineer & Retail Designer, I deliver high-converting POS displays and packaging that are 100% manufacturing-ready. Hi! I’m Eriberto Nunes – Mechanical Engineer & POS Design Specialist. For 12+ years, I’ve helped brands create displays that sell. Not just visually stunning—they boost revenue. 💰🏆 Why choose me? ◻ Award-Winning Designs: Multiple POPAI Awards for creativity, durability & retail impact. ◻Big Brands Experience: Worked with P&G, Unilever, Fini, Santa Helena, Pepsico, Brown Forman. ◻Engineering Expertise: 10+ years in mechanical projects (industrial exhaust & custom fixtures). ◻Full-Service Capability: From concept → 3D render → manufacturing-ready drawings. 🎯 What I deliver: ▶ POS & Retail Displays: Counters, totems, gondola ends, islands, premium displays 🛒 ▶ 3D Renderings & Animations: Realistic, eye-catching, ready for presentations 🎨 ▶ Mechanical Components & Projects: Precision + innovation ⚙️ ▶ Prototyping & Manufacturing: Metal, MDF, thermoforming 📐 ▶ Graphic & Visual Assets: Elevate your brand story ✨ Proven results: ✅ Projects that won awards ✅ Delighted clients ✅ Increased sales performance 👉 If you want innovation, precision, and results, I’ll make your next project a standout success. 🚀

  • CAD
  • Commercial Design
  • Autodesk AutoCAD
  • SolidWorks
  • Rendering
  • Photorealistic Rendering
  • 3D Modeling
  • Design Mockup
  • 2D Design & Drawings
  • 3D Design
  • Retail Merchandising
  • Retail Design
  • Retail & Consumer Goods
  • KeyShot
  • Design for Manufacturing
Davi S.

Brasilia, Brazil

$12/hr
5.0
11 jobs

I help businesses keep customer support organized, responsive, and stress free through professional email and chat support. With 5+ years of experience supporting international customers, I know how to manage busy inboxes, solve issues quickly, and maintain a high standard of communication even during high-volume periods. How I add value: • Customer Support: Fast, clear, and professional responses through email, chat, and ticket systems. • Inbox & Ticket Management: Prioritizing urgent requests, reducing backlog, and keeping response times consistent. • Customer Experience: Handling frustrated or confused customers with patience, empathy, and solutions. • Tools & Systems: Experienced with Zendesk, Freshdesk, HubSpot, ActiveCampaign, and quick to learn new platforms. • Bilingual Support: Native Portuguese and fluent English for smooth communication with global customers. I’m dependable, calm under pressure, and able to work independently. If you need someone who can take ownership of support tasks and keep operations running smoothly, I’m ready to contribute.

  • Customer Support
  • Email Support
  • Customer Service
  • Online Chat Support
  • Email Communication
  • Virtual Assistance
  • Customer Care
  • Chat & Messaging Software
  • Customer Satisfaction
  • Data Entry
  • Phone Communication
  • Administrative Support
  • Customer Onboarding
  • Communications
  • Microsoft Excel
  • Google Docs
Marcos Vinicios P.

São Paulo, Brazil

$8/hr
5.0
3 jobs

Multilingual Digital Freelancer (EN | ES | PT) delivering reliable tech support & virtual assistance. I help entrepreneurs and small businesses optimize workflows, organize data, and solve technical problems — quickly and efficiently. What I do best: Virtual Assistance & Administrative Support Data Entry, Excel & Google Sheets Automation Technical & Customer Support Translation and Multilingual Communication (English / Spanish / Portuguese) Cybersecurity & IT Fundamentals Electrical and Technical Troubleshooting Why work with me: Currently studying Systems Engineering in Panama and expanding my knowledge in Cybersecurity (SENAI, Brazil), I combine academic growth with hands-on experience in electrical systems, commands, and digital tools. I communicate clearly in three languages, adapting easily to different clients and projects across cultures. I’m focused, reliable, and solutions-driven — I don’t just complete tasks, I make sure they work perfectly. Let’s bring your ideas to life and get results that matter. 🚀

  • General Transcription
  • Portuguese
  • Spanish
  • Microsoft Excel
  • Artificial Intelligence
  • IT Support
  • Virtual Assistance
  • Data Entry
  • Market Research
  • Call Center Management
  • System Administration
  • Translation
  • Game Testing
  • User Experience

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