Hire the Best Customer Support Freelancers
in Brazil
Duque de Caxias, Brazil
Are you a small business owner, entrepreneur, or content creator struggling to keep up with daily tasks? Let me help you reclaim your time! I am an experienced assistant specialized in translations, travel assistance, administrative support, graphic design, and data entry, so you can focus on what truly matters: growing your business. ✅ Translations (English ↔ Portuguese) – Accurate, 100% manual translations for documents, blogs, e-books, courses and more. ✅ Travel Assistance – Personalized trip planning for Brazil, including itinerary recommendations, local insights, and real-time translation support in Rio de Janeiro. ✅ Administrative Support – Inbox management, scheduling, data organization, event planning, calendar management, document preparation and formatting, transcription and note taking. ✅ Graphic Design – Visuals for presentations, social media and marketing materials. ✅ Data Entry & Research – Precise data input, research, and analysis. In my three years of experience as an administrative assistant working alongside companies that generate over $600 million in revenue and the past year as a freelancer, I’m committed to providing top-notch support, ensuring projects runs smoothly and efficiently. Whether it’s translations, admin tasks, design, data management, or travel assistance, I’m here to handle it all with precision and professionalism. Let’s collaborate and take your business to the next level!
- Customer Support
- Virtual Assistance
- Email Management
- Translation
- Graphic Design
- Presentation Design
- Data Entry
- Calendar Management
- Appointment Scheduling
- Portuguese to English Translation
- English to Portuguese Translation
- Market Research
- Social Media Management
- Travel Itinerary
- Administrative Support
Sao Paulo, Brazil
Hi, there! Welcome to my profile! I'm an experienced Virtual Assistant and Support Manager. I've worked as a VA and Customer Success Manager for a SaaS Company for years now. I'm skilled in multiple administrative areas, I'm used to managing and organizing schedules, emails, projects, and reports. I handle the day-by-day office routine and manage and train administrative staff. I also have some experience in project management and have worked on multiple projects organizing the workflow, distributing the tasks, checking ETAs, doing follow-ups, and getting the project to the finish line. Long-time experience in Customer Support and Customer Success, I've been a manager of the Customer Success Team, responsible for all support channels, including emails, ticketing systems, chat, and social media. My job was to create support processes and ensure they are being followed by the team, check and guarantee the quality of the given support, create and update training materials and SOPs, help the support team, and overall make the customers happy. I have experience as a home office freelancer, I've been working for home for the last 6 years. I consider myself a great communicator, mediator, and troubleshooter. I'm proactive and self-motivated. My mind is agile, and I like to think I'm a quick and critical thinker. I try to be very understanding and empathize with every person I meet. I'm a calm person, and I'm used to pressure or complicated situations that might come up while handling customers or co-workers I always try to communicate and express myself in an easy and accessible way. I'm open-minded, with an outgoing personality, I'm very friendly and sociable and I'm willing to work in a respectful and preferably joyful environment. Problem solver, flexible, interested, and willing to learn and exchange knowledge . Microsoft Office Suite; Google Docs, experience with spreadsheets, CRM tools, ticketing platforms, and Trello.
- Customer Support
- Zendesk
- General Office Skills
- Shopify
- Social Media Website
- Communication Skills
- Google Docs
- Email Communication
- Data Entry
Manaus, Brazil
Freelancer with a strong drive to partner with people who bring something meaningful into the world.
- Customer Support
- Customer Service
- Virtual Assistance
- Administrative Support
- Technical Support
- Technical Translation
- Translation
- Technical Documentation
- Documentation
- Data Entry
Sao Paulo, Brazil
Stop wasting money on designs that can't be built. As a Senior Mechanical Engineer & Retail Designer, I deliver high-converting POS displays and packaging that are 100% manufacturing-ready. Hi! I’m Eriberto Nunes – Mechanical Engineer & POS Design Specialist. For 12+ years, I’ve helped brands create displays that sell. Not just visually stunning—they boost revenue. 💰🏆 Why choose me? ◻ Award-Winning Designs: Multiple POPAI Awards for creativity, durability & retail impact. ◻Big Brands Experience: Worked with P&G, Unilever, Fini, Santa Helena, Pepsico, Brown Forman. ◻Engineering Expertise: 10+ years in mechanical projects (industrial exhaust & custom fixtures). ◻Full-Service Capability: From concept → 3D render → manufacturing-ready drawings. 🎯 What I deliver: ▶ POS & Retail Displays: Counters, totems, gondola ends, islands, premium displays 🛒 ▶ 3D Renderings & Animations: Realistic, eye-catching, ready for presentations 🎨 ▶ Mechanical Components & Projects: Precision + innovation ⚙️ ▶ Prototyping & Manufacturing: Metal, MDF, thermoforming 📐 ▶ Graphic & Visual Assets: Elevate your brand story ✨ Proven results: ✅ Projects that won awards ✅ Delighted clients ✅ Increased sales performance 👉 If you want innovation, precision, and results, I’ll make your next project a standout success. 🚀
- CAD
- Commercial Design
- Autodesk AutoCAD
- SolidWorks
- Rendering
- Photorealistic Rendering
- 3D Modeling
- Design Mockup
- 2D Design & Drawings
- 3D Design
- Retail Merchandising
- Retail Design
- Retail & Consumer Goods
- KeyShot
- Design for Manufacturing
Brasilia, Brazil
I help businesses keep customer support organized, responsive, and stress free through professional email and chat support. With 5+ years of experience supporting international customers, I know how to manage busy inboxes, solve issues quickly, and maintain a high standard of communication even during high-volume periods. How I add value: • Customer Support: Fast, clear, and professional responses through email, chat, and ticket systems. • Inbox & Ticket Management: Prioritizing urgent requests, reducing backlog, and keeping response times consistent. • Customer Experience: Handling frustrated or confused customers with patience, empathy, and solutions. • Tools & Systems: Experienced with Zendesk, Freshdesk, HubSpot, ActiveCampaign, and quick to learn new platforms. • Bilingual Support: Native Portuguese and fluent English for smooth communication with global customers. I’m dependable, calm under pressure, and able to work independently. If you need someone who can take ownership of support tasks and keep operations running smoothly, I’m ready to contribute.
- Customer Support
- Email Support
- Customer Service
- Online Chat Support
- Email Communication
- Virtual Assistance
- Customer Care
- Chat & Messaging Software
- Customer Satisfaction
- Data Entry
- Phone Communication
- Administrative Support
- Customer Onboarding
- Communications
- Microsoft Excel
- Google Docs
São Paulo, Brazil
Multilingual Digital Freelancer (EN | ES | PT) delivering reliable tech support & virtual assistance. I help entrepreneurs and small businesses optimize workflows, organize data, and solve technical problems — quickly and efficiently. What I do best: Virtual Assistance & Administrative Support Data Entry, Excel & Google Sheets Automation Technical & Customer Support Translation and Multilingual Communication (English / Spanish / Portuguese) Cybersecurity & IT Fundamentals Electrical and Technical Troubleshooting Why work with me: Currently studying Systems Engineering in Panama and expanding my knowledge in Cybersecurity (SENAI, Brazil), I combine academic growth with hands-on experience in electrical systems, commands, and digital tools. I communicate clearly in three languages, adapting easily to different clients and projects across cultures. I’m focused, reliable, and solutions-driven — I don’t just complete tasks, I make sure they work perfectly. Let’s bring your ideas to life and get results that matter. 🚀
- General Transcription
- Portuguese
- Spanish
- Microsoft Excel
- Artificial Intelligence
- IT Support
- Virtual Assistance
- Data Entry
- Market Research
- Call Center Management
- System Administration
- Translation
- Game Testing
- User Experience
How it works
Post a job for free Post a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
Katja Krohn
Summa Linguae
How do I hire a Customer Support Freelancer in Brazil on Upwork?
You can hire a Customer Support Freelancer in Brazil on Upwork in four simple steps:
- Create a job post tailored to your Customer Support Freelancer project scope. We'll walk you through the process step by step.
- Browse top Customer Support Freelancer talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Customer Support Freelancer profiles and interview.
- Hire the right Customer Support Freelancer for your project from Upwork, the world's largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Customer Support Freelancer?
Rates charged by Customer Support Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Customer Support Freelancer in Brazil on Upwork?
As the world's work marketplace, we connect highly-skilled freelance Customer Support Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Support Freelancer team you need to succeed.
Can I hire a Customer Support Freelancer in Brazil within 24 hours on Upwork?
Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Customer Support Freelancer proposals within 24 hours of posting a job description.
Find more freelancers
Top cities for Customer Support Freelancers in Brazil
- Troubleshooting Freelancers in Brasilia, BR
- Research Specialists in Recife, BR
- Research Specialists in Joao Pessoa, BR
- Legal Freelancers in Rio de Janeiro, BR
- Kinetic Typography Specialists in Sao Paulo, BR
- Project Planners in Rio de Janeiro, BR
- Lighting Experts in Sao Paulo, BR
- Translators in Sao Paulo, BR
- Translators in Rio de Janeiro, BR
- English to Portuguese Translators in Teresina, BR
- Web Designers in Sao Paulo, BR
- Web Designers in Rio de Janeiro, BR
- Illustrators in Balneario Camboriu, BR
- Video Editors in Sao Paulo, BR
- Photographers in Sao Paulo, BR
- Photographers in Rio de Janeiro, BR
More top skills in Brazil
- Chat Support Specialists in Brazil
- Customer Service Representatives in Brazil
- Helpdesk Specialists in Brazil
- Technical Support Specialists in Brazil
- Customer Experience Specialists in Brazil
- Email Support Freelancers in Brazil
- Virtual Assistants in Brazil
- Administrative Assistants in Brazil
- Support Freelancers in Brazil
- Call Center Agents in Brazil
- Travel Planners in Brazil
- Logistics & Shipping Specialists in Brazil
- IT Service Management Specialists in Brazil
- cPanel Specialists in Brazil
- Visual Studio Team Services Freelancers in Brazil
- CentOS Developers in Brazil
Similar Customer Support Freelancer Skills
- Chat Support Specialists
- Zendesk Specialists
- Customer Support Representatives
- Freshdesk Specialists
- Helpdesk Specialists
- Social Customer Service Specialists
- Apple Certified Support Specialists
- Customer Service Representatives
- Phone Support Agents
- IT Helpdesk Support Agents
- Customer Service Chatbot Specialists
- Customer Success Managers