Hire the best Email Support Freelancers in Brazil

Check out Email Support Freelancers in Brazil with the skills you need for your next job.
Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 112 client reviews
  • $15 hourly
    👋🏼 Hello, and welcome to my profile! My name is Laís, and I'm a Brazilian Entrepreneur, Virtual Assistant, Travel Agent, and English-Portuguese Translator. I've been supporting clients on Upwork since May 2022, earning Top Rated ⭐Freelancer status a year later. 📚 Experience & Education: With over four years of experience in Administrative Activities, including two years of fully remote work, I have developed a keen eye for detail and a major Tech-Savviness - I'm a fast learner skilled in various software and digital tools. I hold a Bachelor's degree in Business Administration from the University of Brasília (UnB) and an MBA in Data Science and Analytics from the esteemed University of São Paulo (USP). ✅ Services Offered: As a versatile professional, I offer a range of services to meet your needs: - Administrative Assistance: ▫ Calendar and Meeting Coordination ▫ Email Management ▫ Travel Arrangement and Booking ▫ Document Creation and Editing: MS Office and Google Workspace ▫ Research ▫ Light Bookkeeping - Marketing Assistance: ▫ Website/Blog Building and Updates: WordPress, Elementor ▫ Email Marketing and Automation: MailChimp ▫ Image Editing: Canva, Adobe Spark - Data Assistance: ▫ Data Entry - Sheets/Excel/CRM/Databases and other software ▫ Data Analysis, Visualization, Dashboards, and Reports - Excel/Power BI/Python and R. - Project Management and Organization: ▫ Utilizing Notion, Asana, Monday, Trello, and other tools to ensure seamless project execution. - Processes Mapping/Operational Tasks - Team Communication: ▫ I'm proficient in Discord, Slack, WhatsApp, Telegram, Zoom, Skype, Google Meet, and Teams for effective collaboration. 🌐 Translation & Proofreading Services: As a native Brazilian Portuguese speaker and a certified fluent English speaker (TOEFL), I excel in providing high-quality translations and proofreading services for various domains, including academic, technical, business, financial, and legal documents. 🤝 Your Trusted Partner: If you're seeking a reliable, detail-oriented, and efficient professional to assist you with your projects, look no further! I am available part-time for freelancing (up to 25 hours/week) and pride myself on delivering the highest quality service tailored to your unique requirements. Thank you for visiting my profile! Feel free to reach out, and let's discuss how I can contribute to your business's success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Editorial Translation
    General Transcription
    Website Translation
    Mailchimp
    File Management
    English to Brazilian Portuguese Translation
    Travel Planning
    Data Entry
    Notion
    WordPress
    Administrative Support
    Virtual Assistance
  • $9 hourly
    Your tech-savvy VA, specialized in Customer Support More than 2K hours of proven experience, only in Upwork. - Certified Customer Support Specialist - MBA In Marketing and Client Communications - Copywriter - Translator - Designer (Canva) - Affiliate marketing specialist, email marketing campaigns - Developer More about me: Systems Analyst and Computer Developer, currently studying Computer Science. During the past few years, I have worked in the IT field of specialization localizing User Interfaces, Websites, Computer Programs, Hardware Manuals, Technical Manuals, WordPress Websites, etc. Bilingual (English/Portuguese). Education: Codecademy (Computer Science Studies/Career path) UNESA (Universidade Estácio de Sá) - System Analysis and Development Bachelor Social Worker Graduated from by the University of Ribeirão Preto English Language Specialist by SENAC Language Institute Embassy CES – New York City. Year: 2001 (English Studies) Hardware Technician (2020 – Udemy) Work Experience: eBay online store refurbished Apple Computers (listings and client communications, customer support) Twelve -Twelve (Amazon store - Brazilian Virtual Assistant 2020-current project) Fourthwall - DNS Support (current) List Building Lifestyle - Customer Support Agent (phone, client onboarding, email handling, customer support). Specialized Services Representative (current) – Brazil Center – Claro Brazil 2020 DELL Computers - Hardware sales 2008 Chemical Industry Translations – PETROBRAS – 2011 Reputation Institute – Walmart and Dow Chemical cases -2011 Scriptware – Translator/Proofreader – since 2011 Planner Traduções – since 2012 Subtitling services for Vertaalbureau.nl – since 2012 Trade Languages Inc. USA – since 2013 Words and Words (Translation Agency) – Current Xplanation (Translation Agency) – current freelance translator 2017 (languages: French and English to Brazilian Portuguese) Aardwolf (2017) – terminology creation, research, and translation of part of the Website. Customer Care Operator (Atento, 2018 – 2019) Ewaider & CO – Content writer, social media (2019 - 2022) Participation in the Development of Kurumimapp (2020) Participation in the setting and translation of cur.to App (2020) Magma Translations – Freelance translator (2020) Game Development Department Assistant (Otherworlds Inc.- 2022)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Content
    Canva
    Squarespace
    Social Media Website
    Customer Support
    Online Chat Support
    Website Content
    Email Communication
    English to Brazilian Portuguese Translation
    Technical Support
    Zendesk
    Administrative Support
    Phone Support
    Customer Service
  • $28 hourly
    6+ years of experience in Customer Service, Customer Support, and Technical Support. Experienced manager of the following CRM/Integration tools: * Helpshift * Zendesk * Dixa * iLog (AppleCare CRM tool) * Freshdesk * Hubspot Versed in Office 365 Experienced user of data analysis platforms, such as: * Sisense for cloud data teams (Former Periscope Data) * Power BI Technician knowledge of the systems: * iOS, * MacOS, and * WatchOS
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Answered Ticket
    Communication Etiquette
    Customer Support
    Customer Service
    CRM Software
    Customer Relationship Management
    SaaS
    Customer Satisfaction
    Customer Support Plugin
    Technical Support
    Online Chat Support
    English
    Zendesk
  • $15 hourly
    If you need to dazzle your clients with good treatment and excellent communication, you are looking at your representative. I love helping people, and I can put a saved reply bench together in less than a week. I'm charisma and results brought together. I've worked at Uber, Shopee and other big companies, so I've got lots of expertise in results. Also, I've been an English teacher for nearly 10 years and I could watch people learn something from scratch and develop beautiful professional relationships.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Engagement
    Brazilian Portuguese Dialect
    Latin American Spanish Accent
    Customer Experience
    Communication Skills
    BPO Call Center
    Customer Service
    Phone Support
    Online Chat Support
  • $25 hourly
    Hey, I'm Tiago! Over the past decade of collective experiences through various professional pathways, I've found my two main passions in life: people and ideas. Using my experience working within the legal system as a lawyer, heading different companies, and using my innate purpose for communication and connecting people, I am now ready to bring my time, dedication and inspiration to companies to see how I can help take you to the next level. My areas of experience and expertise lay within the realms of marketing, eCommerce management, community moderation, social media moderation and creative strategy solutions. I have fluency in G-suite, Zendesk, Shopify, Freshdesk, Veeqo, Slack and more. Hope to connect with you soon! Tiago
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Community Engagement
    Email Communication
    Customer Service
    Interpersonal Skills
    Brazilian Portuguese Dialect
    Community Management
    Zendesk
    Customer Support
    Communication Etiquette
    Marketing
  • $12 hourly
    I am a civil engineer with experience in medium and large projects. I have been working with financial reporting for over 4 years, in addition to having a lot of experience with customer service, market research and application testing.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Payment Processing
    Portuguese
    Market Research
    Customer Support
    Blog Writing
    Web Testing
    Mobile App Testing
    Social Customer Service
    Time Management
    Data Entry
  • $7 hourly
    With over five years of experience in customer service and sales, I bring expertise in Zendesk CRM to streamline operations and elevate customer satisfaction. Skilled in managing inbound inquiries, driving sales initiatives, and nurturing client relationships, I excel in fast-paced environments.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Upselling
    Persuasive Writing
    Customer Service
    Active Listening
    Slack
    Persuasive Tone
    Social Customer Service
    Selling
    Sales Leadership
    HubSpot
    Zendesk
    Help Scout
    Freshdesk
    Online Chat Support
  • $15 hourly
    Do you need more time to serve your customers? And that's why you're getting complaints, and that's causing stress and loss of profit for your company? Don't worry, I'm an expert in solving this problem. As I've been working as a customer success for large companies with many customers for two years, I've encountered this problem several times. So, I developed excellent skills in customer service and quality. In addition to practical experience, I did training in ​​customer success. With that, I have more significant baggage, adding theoretical and practical methodologies and applying them to your market. My biggest focus is your customer's success because happy customers buy more from your brand. My approach is to analyze your company's scenario, research competitors and your persona, and identify the biggest service problem to solve it from the root and reduce the loss of profit. 🤝🏻 What can you expect from my work: • More time for you to focus on planning and managing the company's profits • Service to all customers with attention and care • Increased customer engagement with your brand • Decreased cancellations and complaints • More loyal customers buying more 📊 See the results I have already delivered to other companies: • I was responsible for 68% of upsells in the customer success area at Arbo in the first three months as an employee • Third largest revenue generator in the area for several consecutive months. • Served a healthy base of 80 to 120 consecutive customers. • I founded the customer success area in two companies, in one of them, I structured the onboarding and ongoing stages, and in the other, just the onboarding stage (new names) • Structured customer health monitoring process via Google Sheets and Hubspot. 🚀 My services: • Customer service via chat, email, and video calls to answer questions and plan loyalty strategies. • Proactive contact with customers in personalized cadences according to your niche and customer. • Structuring a customer journey, from form and frequency of contact to developing retention and upsell strategies. • Feeding spreadsheets and managers such as Hubspot, Trello, Notion, etc., of all contacts with each client. 👩‍🎓 My certificates: • Business Communication • Customer Success Training • Customer Success: How to win and keep customers • Customer service • Introduction to Customer Success • Organizational Process Management • Quality in Customer Service 💻 Skill with tools: Google (email, calendar, sheets, docs), Hubspot, Jyra, Notion, Trello, Clickup, Discord and Slack.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    ChatGPT
    Zendesk API
    Virtual Assistance
    Customer Service
    Administrative Support
    Customer Onboarding
    Email Communication
    Data Entry
    Customer Support
    Microsoft Office
    Portuguese
    Customer Relationship Management
  • $14 hourly
    Hi! Thanks for checking out my Upwork page. My name is Maria, and I'm here to help your brand shine online. I love keeping up with all the latest things on social media and using what I know to make your brand pop. Who am I? I'm a 22-year-old who's really into social media. I always know what's new and cool, and I'm great at speaking English (I learned it on my own and moved to Canada). I'm super passionate about social media because of my gen-z background, which helps me create posts and campaigns that really speak to the people you want to reach. Here's what I can do for you: ✅ Plan out your social media strategy ✅ Make and find awesome content ✅ Set up your social media perfectly and make it better ✅ Keep your online community happy and engaged ✅ Work with influencers in a smart way ✅ Keep an eye on the latest trends ✅ And the best part: help your brand grow Why pick me? ✅ I've got the latest gen-z insights on what's trending ✅ I've successfully managed social media before ✅ I know my way around all the important social media tools ✅ I learn new things quickly and love a good challenge ✅ I can work whenever you need me Let's get in touch: Send me a message to talk about how we can make your project awesome. I'm here to help your brand fly high. Thanks for reading!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    Spreadsheet Skills
    Social Media Marketing
    Administrative Support
    Lead Generation
    Online Chat Support
    Social Media Management
    Email & Newsletter
    Virtual Assistance
    Receptionist Skills
    Email
    Email Communication
  • $10 hourly
    I'm a reliable, friendly, and enthusiastic person who loves to relate to people. I've been working with international companies within a B2C environment, dealing with clients from Europe, US, and Brazil. Plenty of experience in platforms, such as HelpScout, Zendesk, Slack, and Shopify as well as the payment systems PayPal, Multibanco, Visa Checkout, Mollie, Ebanx, and PagBrasil. My main skills are in: | Live Chat | Ticket Systems | Order Fulfilling | Shopify Admin | Data Entry | Customer Support | Social Media Management | eBay | Slack | Asana | Libsyn | Loom | Kajabi | Zendesk In the purchasing department, I've been responsible for the after-sales procedures, follow-up, tracking, canceling, refund, resending of products, and other related tasks. I'm very comfortable dealing with customers and assisting them through LiveChat, e-mail/ ticket systems, and social media channels. I'm able to handle angry customers and help them solve issues with ease, satisfying their expectations.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English to Portuguese Translation
    Following Procedures
    Answered Ticket
    Asana
    Shopify
    PayPal
    Chat & Messaging Software
    Zendesk
    Product Onboarding
    Order Tracking
    Portuguese
  • $35 hourly
    I have a master's degree in computer science (Machine Learning) from the State University of Maringá - PR. Computer Engineer graduated from the Federal Technological University of Paraná with a conjoint degree at the University of Alberta (2014/2015). I also lived in Denmark in 2008 as part of the Rotary Youth Exchange Program where I learned Danish well enough to understand even Norwegian. Over the past few years, I worked on Upwork (started when it was still oDesk) in many and different positions mostly as a consultant. My primary work types were to translate; to proofread and to research issues related to Brazil or that involved my language somehow i.e proofreading software localization. I did also work as a graphic designer although the designer jobs were a minor part of my experience here. I can work within the following language pairs: From/To English/ Portuguese Danish/Portuguese Spanish/Portuguese Portuguese/English I am tech-savvy, as one would imagine based on my degree. This nature makes me a very flexible freelancer to work with and around technologies and pick up quickly almost anything IT related. Any kind of media or service is fine for me.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Data Analysis
    SQL
    Customer Service
    Customer Support
    System Administration
    Translation
    Video Editing
    Technical Support
    Training & Development
    JavaFX
    Java
    Python
  • $8 hourly
    Fully available. I am a keen learner and quite excited about learning new things. Also, I meet the deadline without any fear and can: -Make problem-solving methods -Analysis of complex data -Maintain confidentiality -Make the planning and productions secured Thank you for having a glance at my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify
    Customer Service
    Microsoft Excel
    Customer Support
    SMS
    Teaching Portuguese
    Slack
    Portuguese
    Zendesk
  • $15 hourly
    Being a stakeholder in a restaurant, a construction company, and in Import/Export businesses provided me with the privilege to work closely and relate to people from a vast range of backgrounds and fields. For several years, owning and managing successful companies developed a sense of responsibility and necessity for due diligence in every decision. Remotely, I act as a freelancer to SaaS and eCommerce companies with, especially, Latin American clients/markets for the last seven years. My responsibilities are to provide customer support, translationa, and localization of marketing materials, web content, among other administrative tasks. I am a very outgoing and communicative person. It is easy for me to find new opportunities and nourish new partnerships. I have a fully equipped and quiet home office with dual-screen (Notebook + 29" ultra-wide monitor), printer, scanner, 300 Mbps fiber optic internet connection.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Mexican Spanish Dialect
    Brazilian Portuguese Dialect
    Client Management
    Administrative Support
    Customer Satisfaction
    Customer Support
    Customer Retention
    Customer Service
    English
    Online Chat Support
  • $20 hourly
    Hi! I am 25 years old, Brazilian and graduated in Biological Sciences at the São Paulo State University of São José do Rio Preto. I have experience in audio transcription projects and during college, I had the opportunity to improve the English language, I gained experience in writing and formatting essays and scientific articles, and I worked voluntarily in a junior environmental consulting company, where I developed communication skills, administrative, financial and legal. I'm a very curious person and I'm always looking for new knowledge. Organized with schedules and deadlines, I can be a very responsible employee for your services. I currently have time availability and I am looking for opportunities that can improve my skills and gain more experience.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Female Voice
    Brazilian Portuguese to English Translation
    English to Brazilian Portuguese Translation
    Voice Recording
    Email Communication
    Communication Skills
    Customer Service
    Translation
    Problem Resolution
    Brazilian Portuguese Dialect
    General Transcription
  • $20 hourly
    Over 10 years experience in Customer Service with strong communication and problem-solving abilities. Committed to providing high-quality customer care to create a positive experience. Proficient in Microsoft Office and CRM Systems.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Accounts Payable
    Multitasking
    Administrative Support
    Technical Support
    Customer Support
    Report Writing
    Online Chat Support
  • $10 hourly
    I'm a Brazilian Portuguese native speaker from São Paulo. I have a degree in Business management and currently doing a Master degree in Business Sustainability. I’ve worked for 10 years in multinational companies, with administrative services, controlling area and commercial area, with customer support. During these years, I’ve lived in Germany for one year working at the same company I've used to work in Brazil. I’ve just started as a freelancer and the work I offer include the experiences I had in my background: - Administrative Support; - Customer Support; - Internet research; - Translation English to Portuguese/ Portuguese to English. I am very service-oriented, reliable and precise.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Instagram
    Communication Etiquette
    Data Entry
    Order Tracking
    Time Management
    Order Fulfillment
    Google Sheets
    Customer Support
    Product Knowledge
  • $20 hourly
    Hi, welcome to my profile, my name is Abilio. I'm a professional with experience dealing with customers, sales of services and technical support. Worked with different scenarios and clients throughout my career, always seeking the best results and opportunities. My skills are: - Strategic and critical thinker - Highly organized - Implement of new procedures - Development and implement of trainings - Empathetic and friendly - Great communication - Learn quick Thank you for taking your time to visit my profile. I look forward to work with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Brazilian Portuguese Dialect
    Customer Support
    Customer Satisfaction
    Communication Etiquette
    Multitasking
    Technical Support
    Leadership Skills
    Resolves Conflict
    Online Chat Support
    Portuguese
  • $8 hourly
    Hello, Thank you for visiting my UpWork profile. I'm an undergraduate student at the State University of Campinas, one of the most prestigious in Latin America, majoring in Business. As for professional experience, I've done an internship at one of the largest financial companies in Brazil, developing products three different markets (Cryptocurrencies, Wealth Services and Investment Funds), and learning from other project managers. And for you I can help your business grow and accelerate your projects by helping with: - Translation EN - PT (BR) for product pages, technical features, etc; - User guide development - FAQ and content in PT - BR - Market Research (quantitative and qualitative) - Desk Research, benchmarking, etc. in Brazil - Product Operation reports Even though I'm a beginner and I'm still learning, I'll try my best to help you. Let's talk!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    User Guide Writing
    Product Demonstration
    Website Translation
    Hashtag Research Report
    Company Research
    Presentations
  • $12 hourly
    Hello Dev, my name is Nícolas and i’m here to provide a high-quality game-audio to you, helping to reach your goals in a timely fashion and within budget. I'm always available on Discord for chat and I have no problems speaking english. I've been a passionate gamer since I was a kid and I never stopped playing. If your game is in process, my objective will be to provide you exactly the sound that you want for your game. If you don’t have any idea about how your game needs to sound, i’ll give you suggestions, considering the aesthetic of your game and what kind of feeling it wants to pass to your players. With my experience as a musician and assiduous video-game player, i'm sure that we can find the best song for you. I am completing my academic experience, graduating in arts, going through all artistic languages. It has been over a year since I started producing audio for games. I have some work done since then and the access links will be available for you to know some of the audio work I did. I can do music arrangement and sound effects for UI and HUD. Please, check my portfolio to see my work.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Brazilian Portuguese Dialect
    Music & Sound Design
    Foley Effects
    Music Arrangement
    Audio Post Production
    Online Chat Support
    Game Audio
    Music Production
  • $12 hourly
    Hi there! I can help you with English-Portuguese translation, customer support, document organization, research and much more. My experience includes: E-mail Marketing Customer Service Marketing strategy Operations management English-Portuguese translation Tools: Zendesk Trello Ahrefs Wix Hubspot Canva Google Ads
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Translation
    Social Customer Service
    Administrative Support
    Portuguese
    Virtual Assistance
    Online Research
    Customer Support
    Email Communication
    Content Marketing Strategy
    Communications
    Marketing Strategy
    Growth Strategy
  • $10 hourly
    Apply internal metrics so that the service is efficient. In addition, understanding customer behavior, understanding the value they are getting from a product / service and developing prescriptive actions with a focus on growth, customer support.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Time Management
    Communication Etiquette
    Customer Support
  • $20 hourly
    12+years of experience in customer service, customer support, and technical support. Bilingual (fluent in English and Portuguese), analytical and problem solver profile. Basic Italian, Japanese, French and intermediate Spanish Experienced user of the following CRM tools: * Helpshift * Zendesk * Dixa * iLog (AppleCare CRM tool) * Salesforce * Freshdesk * Radix (HP old CRM) * HugMe Experienced user of the SaaS Office 365* Experienced System administrator of Windows server* Experienced user of data analysis platforms, such as: * Power BI Experienced user of cloud-computing platforms, such as: * Snowflake * Amazon AWS * Node.js Technician knowledge of the systems: * Android * iOS, * MacOS * WatchOS * Windows (98 and onwards, always updated) Technician level of knowledge in lan, hardware and general IT troubleshooting* Perks: * Self-taught * Outside of the box thinking * Easygoing Achievements: 2020 Q1 and Q3 Top performer - 5CA / Epic Games Top 10 C-Sat among global agents for 3 consecutive months - AppleCare - 2016
    vsuc_fltilesrefresh_TrophyIcon Email Support
    SQL
    DevOps
    Customer Support
    System Configuration
    HTML
    Communication Etiquette
    Hardware Troubleshooting
    Technical Support
    Microsoft Active Directory
    Python Script
    Product Knowledge
    Web Development
    Zendesk
    English
  • $10 hourly
    Experienced professional with a demonstrated history of working in Customer Service and Sales Operations, with skills in E-Commerce, Logistics and Order Fulfillment. Passionate about Digital Transformation. Skilled in SAP, Microsoft Excel, Salesforce and Power BI. Curious, creative, self-starter, quick learner and collaborative.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Translation
    Order Management
    Brazilian Portuguese Dialect
    Product Knowledge
    Order Fulfillment
    Microsoft Excel
    Functional Testing
    SAP
    Manual Testing
    Customer Support
    Data Entry
    English
  • $25 hourly
    Hello, there! I am Helena from São Paulo, Brazil. I work with social media management, copywriting, translations (English/Portuguese), Public Relations, and more. If you are looking for someone to help you grow and target your audience, improve your content, and increase sales, please get in contact to discuss further details. - Copywriting - Translation - Public Relation - Content Creation - Video editing - Target audience - Paid / Organic traffic I am looking forward to hearing from you! =]
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Translation
    Copywriting
    Product Knowledge
    English to Portuguese Translation
    Data Entry
    Article Writing
    Canva
    Customer Support
    Order Tracking
    Search Engine Optimization
    Brazilian Portuguese to English Translation
  • $6 hourly
    I have a Business course, I have worked as a Customer Service Representative and Social Media Evaluator, But I can also work as a Data Entry Clark, Virtual Assistant and e-Book Creater. I can speak and communicate in English and Portuguese fluently. I have a dedicated Workplace, Desktop and a stable Internet Connection. I am very reliable and I work as a Professional. Customer Service Representative: (1 year experience) ● Asking questions that solve problems ● Handling delays ● Blending templates and free text ● Writing in your company’s brand voice ● Pushing content that boosts sales ● Phone Support ● Zendesk ● Shopify Other Jobs: ● Web Research ● Data Entry ● PDF to Excel Conversions ● PDF to Word Conversions ● Gmail & Google Drive (Sheets, Docs) ● Microsoft Office (Word, Excel, PowerPoint) ● All Kind of Administrative Support Tasks
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    English to Portuguese Translation
    Brazilian Portuguese Dialect
    Translation
    Customer Service
    Customer Satisfaction
    Google Docs
    Data Entry
    Online Chat Support
    Microsoft Excel
    Business with 10-99 Employees
    Zendesk
  • $30 hourly
    Hi! I'm Mariana; I started on Upwork on July 8th, 2021. I'm a fast learner, responsible, and proactive freelancer, the perfect person for your job. I graduated in Languages (Portuguese/English) and post-graduated in English Literature. I have experience working as a teacher, translator and writer both in English and Portuguese. I also have experience with e-commerce business, customer support, and social media since I own a small business. I am flexible and adaptive, can work in a different environment. I have the right attitude to learn new things fast, and I'm committed to delivering an excellent and fast job.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Brazilian Portuguese Dialect
    General Transcription
    Administrative Support
    Social Media Content Creation
    Product Knowledge
    Brazilian Portuguese to English Translation
    Content Writing
    Content SEO
    English
    Portuguese
    Translation
  • $5 hourly
    I am a dynamic and efficient professional in my commitments to the companies in which I provide my services!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Portuguese
    SEO Keyword Research
    Order Tracking
    Product Knowledge
    Customer Support
    Administrative Support
    Communication Etiquette
    Time Management
    Data Entry
    Google Docs
    Communications
    Accuracy Verification
    Microsoft Excel
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