Upwork home
Sign up
Secondary

Hire the best Email Support Freelancers in Brazil

Check out Email Support Freelancers in Brazil with the skills you need for your next job.
Get started
Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 112 client reviews
  • $12 hourly
    • 5.0/5
    • (29 jobs)
    I am a civil engineer with experience in medium and large projects. I have been working with financial reporting for over 4 years, in addition to having a lot of experience with customer service, market research and application testing.
    Featured Skill Email Support
    Payment Processing
    Portuguese
    Market Research
    Customer Support
    Blog Writing
    Web Testing
    Mobile App Testing
    Social Customer Service
    Time Management
    Data Entry
  • $12 hourly
    • 5.0/5
    • (19 jobs)
    Experience in the administrative/service environment, performing the functions of preparing spreadsheets, reports and feeding the system. Experience in customer service, sales, back office and technical support. Dynamic, pro-active, quick adaptable, committed, curious, and easy to work with teamwork professional profile. I am looking for professional and personal growth. Lineage 2 player for 9 consecutive years; Over 20 years of RPG knowledge; Knowledge in MOBAs, RTS, TCG, Visual Novels; MMO.
    Featured Skill Email Support
    Midjourney Prompt
    Brazilian Portuguese Dialect
    Translation
    ChatGPT
    CRM Software
    Data Entry
  • $8 hourly
    • 5.0/5
    • (49 jobs)
    🎯 6 years + working as a Virtual Assistant. Worked at Brazilian companies, including government agencies. I offer a range of services including data entry, internet research, creating email and contact lists for sales, and providing full administrative support to assist you and your business. Graduated in Social Sciences at the Federal University of Santa Maria, Brazil. Working as a freelancer since 2018. 🤝 As a Freelancer I'm used to working with: • Supported CEO and executive team with daily administrative tasks • Completed data entry and data management projects with accuracy and speed • Researched new products, companies, and contacts • Created and managed email and contact lists ✍️ Certifications: LINKEDIN LEARNING: • Essentials for Administrative Assistants by Microsoft and LinkedIn • Microsoft Power BI Data Analyst • Improve Your Professional Communication Skills in English • Wordpress Fundamentals • Power Apps: Basic Training • Trello: Basic Training • Master the Main Tools for Productivity • Windows 11: Basic Training • How to Measure and Report Sales Performance • Programming Fundamentals: APIs and Web Services • Cybersecurity Knowledge: Terminologies • Fundamentals of Remote Work • Fundamentals of Digital Marketing ES SET CERTIFICATE: • 75/100 - C2 FLUENT MICROSOFT: • Microsoft Power BI Data Analyst • Microsoft PL-300 Exam Preparation and Practice • Preparing Data for Analysis with -Microsoft Excel • Creative Designing in Power BI • Deploy and Maintain Power BI Assets and Capstone project • Data Modeling in Power BI • Extract, Transform and Load Data in Power BI • Harnessing the Power of Data with Power BI • Data Analysis and Visualization with Power BI GOOGLE: • Foundations of Cybersecurity • Play It Safe: Manage Security Risks • Foundations: Data, Data, Everywhere IBM: • Introduction to Open Source • Data Science Tools • Data Science Methodology • Data Science 101 • What is Data Science? • Introduction to Data Analytics TABLEAU: • Introduction to Tableau • Data Visualization with Tableau UNIVERSITY OF MICHIGAN: • The Future of Payment Technologies UNIVERSITY OF PENNSYLVANIA: • FinTech: Foundations, Payments, and Regulations •Wordpress •Clickup •Wix •Trello •Zapier •Asana •Hubspot •Slack •Monday •Microsoft Office •CRM •Power Apps •Canva •Notion •Evernote •Microsoft SharePoint •Zoom •Google Suite •Meet •Google Drive •Googel Docs
    Featured Skill Email Support
    Communications
    English
    Mobile App Testing
    Web Testing
    Customer Support
    Data Entry
    Executive Support
    Email Communication
    UX Writing
    Testing
    Manual Testing
    Brazilian Portuguese Dialect
    Administrative Support
    Virtual Assistance
  • $7 hourly
    • 4.8/5
    • (9 jobs)
    ✅ Mission: To make your customer happy ✅ Do you have a problem building customer loyalty with fast and effective customer service even though you have personalised it? Do you suffer from lost sales, high complaint rate? 🎯 Don't worry, I am the right person to help you. 💻 How I work: SCOT Communication: Safety; Clarity; Objectivity and Transparency. Quality service as a competitive differential is fundamental, so it boosts the results of your business. 💻 Deferential of my work: ⭐ Empathy; ⭐ Multitasking; ⭐ Fast learner; ⭐ Problem-solving; 📈 What I offer: ⭐ Data Entry, ⭐ Quality Management; ⭐ Always available; ⭐ Management: Email/Chat/ Support; ⭐ Order processing; ⭐ Handling dissatisfied customer complaints; ⭐ Schedule control ⭐ Confidentiality with confidential information; ⭐ Technical knowledge; ⭐ Ability and willingness to learn; ⭐ Comply with all company processes, procedures, and policies, including information security; ⭐ Sales and retention; Through service, your company maintains a close relationship with customers, ensuring satisfaction, bringing in new customers, retaining old ones, and anticipating needs, generating more profit for the business. 📈 Let's make a deal? I make your client happy and take care of the operational side while you focus on numbers and business growth. Let's go! 📈 Get in touch right now and let's start this journey towards success.💬📈 Looking forward to working with you! All the best. Knowledge of the Canva platform for social media posts.*
    Featured Skill Email Support
    Instagram
    Copy & Paste
    Copy Editing
    Customer Service
    Online Chat Support
    Data Entry
    Order Tracking
    Quality Assurance
    Answered Ticket
    Portuguese
    Virtual Assistance
    Order Processing
    Communication Skills
    Customer Support
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Looking for exceptional customer or technical support? I'm a highly skilled and multilingual freelance support specialist fluent in German, English, and Hungarian. With a solid background in customer service and technical troubleshooting, I offer efficient and effective solutions for your support needs. Services Offered: - Multilingual customer support via email, chat, or phone - Technical troubleshooting and issue resolution - Product inquiries and information support - Software and application assistance - Support in German, English, and Hungarian - Adaptability to different communication platforms Why Choose Me? - Exceptional fluency in German, English, and Hungarian - Solid experience in customer and technical support - Strong problem-solving skills in fast-paced environments - Proven track record of delivering high-quality support - Flexible and adept at using various support systems and tools - Efficient time management and meeting deadlines - Professionalism, empathy, and patience in customer interactions If you need multilingual freelance support in German, English, Portuguese or Hungarian, I'm here to provide outstanding customer or tech support, ensuring clear communication and customer satisfaction.
    Featured Skill Email Support
    Customer Support
    Customer Care
    Portuguese
    German
    Hungarian
    Quality Control
    Customer Satisfaction
    Customer Service
    Online Help
    Incident Management
    Customer Feedback Documentation
    Online Chat Support
    Phone Support
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    I'm an experienced lawyer, which gave me the necessary skills to become a Virtual Assistant/Chatter Specialist with over 10 years of experience working for multinational and national companies. Specialties: Phone, Chat, and Email Support | Sales | Order Management | Product Research | Product Listing | Content Writing | Social Media Management | Chargeback/Disputes Resolution | Online Casino & Sports Betting Support Areas of Expertise: Legal | Finance | HR | Marketing | Sales | IT | Games | Startups | iGaming (Casino & Sports Betting) Main Skills: Customer-Focused | Attentive | Creative | Ethical | Accurate | Punctual | Diligent | Professional Main Tools: Google Suite | Microsoft Office | CRM | Canva | Capcut | Salesforce | Trello | Asana | iGaming Platforms Some Great Companies I've Worked For: Avaya | Hyundai | IBM | Salesforce | CitiBank | Immortals Games | and many others It would be an honor to meet you and discuss your project! Feel free to contact me. :) Best Regards, Vicente
    Featured Skill Email Support
    Portuguese
    Administrative Support
    CRM Software
    Microsoft Office
    Interpersonal Skills
    Problem Resolution
    Phone Support
    Social Media Marketing
    LiveAgent
    Online Chat Support
    Sales
    English
    Customer Service
    Virtual Assistance
  • $20 hourly
    • 0.0/5
    • (3 jobs)
    Brazilian professional residing in Brazil, with solid knowledge and experience in Customer Success. I'm fluent in Spanish and have a good level of experience with the English language. I'm dynamic and organized. My career has been focused on actively contributing to the internationalization of companies, with experience in new business development. In recent years, I have been working in the customer experience field, focusing on expanding the client portfolio and services.
    Featured Skill Email Support
    Customer Relationship Management
    Customer Retention
    Customer Onboarding
    Customer Acquisition
    Customer Service
    Customer Support Plugin
    Customer Support
  • $75 hourly
    • 5.0/5
    • (4 jobs)
    ABOUT ME: Currently Revenue Operations Manager at Daloopa and responsible for understanding where and how our Marketing, Sales and Customer Success operations can be most efficient. I'm a quick learner, always been in tech companies and curious for new business models and different sort of new technologies that can ease people’s lives around the world. RESULTS: Today I'm responsible for +$500K in systems and services budget throughout the entire company in India and US and I oversee the entire technical procurement process, from new requests to renewals and exchange of systems and services with project management skills. With that we had +$200K in savings in the past 2 years. RESUME: Working in the technology market for +8 years, passing through positions in Sales, Customer Success, Sales and Revenue Operations and my learning style is activist, with concrete experiences and active experimentation. MISSION: My mission is to help more businesses thrive by developing their operation's areas. If you liked my profile we can chat more about this opportunity in a google meet or zoom, what do you think?
    Featured Skill Email Support
    Customer Satisfaction
    Communication Etiquette
    Online Chat Support
    Bilingual Education
    Finance & Accounting
    Startup Company
    SPIN
    Customer Support
    English
    Portuguese
    Pipedrive
    Customer Experience
    Business Consulting
  • $8 hourly
    • 5.0/5
    • (8 jobs)
    Fully available. I am a keen learner and quite excited about learning new things. Also, I meet the deadline without any fear and can: -Make problem-solving methods -Analysis of complex data -Maintain confidentiality -Make the planning and productions secured Thank you for having a glance at my profile.
    Featured Skill Email Support
    Shopify
    Customer Service
    Microsoft Excel
    Customer Support
    SMS
    Teaching Portuguese
    Slack
    Portuguese
    Zendesk
  • $12 hourly
    • 5.0/5
    • (8 jobs)
    Hello, this is Felipe Tiengo. I describe myself as a polite, positive, creative, and empathetic individual who thrives on delivering exceptional customer service. Born and raised in Brazil, I’m a self-taught English and Spanish speaker, having been exposed to these languages from an early age. I'm fluent in Portuguese, English, and Spanish, offering excellent communication skills across all three languages. For the past several years, I’ve developed a strong background in Customer Support, including my most recent role at Earn2Trade, a day-trading company. There, I assisted customers through live chat using Intercom and managed email communications via Zendesk. In addition to frontline support, I worked on the technical side, handling account creation, editing, troubleshooting bugs, and managing traders' accounts, ensuring smooth functionality and resolving issues efficiently. I also have experience working at a Call Center and as a Customer Service Representative for Walmart in Brazil, where I handled over 100 customer interactions per day. Whether through live chat or email, I aim to provide clear, efficient, and empathetic support while resolving any customer concerns. With expertise in: - Customer Service - Live Chat Support - Email Management and Support - Technical Support (account management, bug troubleshooting, etc.) - Virtual Assistance - Social Media Management I am proficient in tools such as Intercom, Zendesk, Slack, Gmail, Google Docs, and Sheets. Translations (EN - PT / SP - EN / SP - PT) With over 4 years of experience in translation, I bring precision, speed, and quality to every project. I’ve worked on everything from websites and apps to social media content and manuals. My knowledge of cryptos, trading, and forex further strengthens my ability to translate technical and niche content accurately. If you need someone who’s reliable, proactive, and detail-oriented, I’d love to chat! Let’s work together to create great customer experiences.
    Featured Skill Email Support
    YouTube Thumbnail
    Meditation
    Meditation Music
    Flute
    Audio Production
    Music Production
    Ambient Music
    YouTube
    Email Management
    Customer Service
    English to Brazilian Portuguese Translation
    Live Interpretation
    Online Chat Support
  • $15 hourly
    • 5.0/5
    • (17 jobs)
    👋🏼 Hello, and welcome to my profile! My name is Laís, and I'm a Brazilian Entrepreneur, Virtual Assistant, Travel Agent, and English-Portuguese Translator. I've been supporting clients on Upwork since May 2022, earning Top Rated ⭐Freelancer status a year later. 📚 Experience & Education: With over five years of experience in Administrative Activities, including three years of fully remote work, I have developed a keen eye for detail and a major Tech-Savviness - I'm a fast learner skilled in various software and digital tools. I hold a Bachelor's degree in Business Administration from the University of Brasília (UnB) and an MBA in Data Science and Analytics from the esteemed University of São Paulo (USP). ✅ Services Offered: As a versatile professional, I offer a range of services to meet your needs: - Administrative Assistance: ▫ Calendar and Meeting Coordination ▫ Email Management ▫ Travel Arrangement and Booking ▫ Document Creation and Editing: MS Office and Google Workspace ▫ Research ▫ Light Bookkeeping - Marketing Assistance: ▫ Website/Blog Building and Updates: WordPress, Elementor ▫ Email Marketing and Automation: MailChimp ▫ Image Editing: Canva, Adobe Spark - Data Assistance: ▫ Data Entry - Sheets/Excel/CRM/Databases and other software ▫ Data Analysis, Visualization, Dashboards, and Reports - Excel/Power BI/Python and R. - Project Management and Organization: ▫ Utilizing Notion, Asana, Monday, Trello, and other tools to ensure seamless project execution. - Processes Mapping/Operational Tasks - Team Communication: ▫ I'm proficient in Discord, Slack, WhatsApp, Telegram, Zoom, Skype, Google Meet, and Teams for effective collaboration. 🌐 Translation & Proofreading Services: As a native Brazilian Portuguese speaker and a certified fluent English speaker (TOEFL), I excel in providing high-quality translations and proofreading services for various domains, including academic, technical, business, financial, and legal documents. 🤝 Your Trusted Partner: If you're seeking a reliable, detail-oriented, and efficient professional to assist you with your projects, look no further! I am available part-time for freelancing (up to 25 hours/week) and pride myself on delivering the highest quality service tailored to your unique requirements. Thank you for visiting my profile! Feel free to reach out, and let's discuss how I can contribute to your business's success.
    Featured Skill Email Support
    Customer Service
    Editorial Translation
    General Transcription
    Website Translation
    Mailchimp
    File Management
    English to Brazilian Portuguese Translation
    Travel Planning
    Data Entry
    Notion
    WordPress
    Administrative Support
    Virtual Assistance
  • $13 hourly
    • 5.0/5
    • (43 jobs)
    Good with AI 🌟 Customer Support Specialist | Bilingual Virtual Assistant | AI Prompt Engineer | Tech-Savvy & Reliable 🌟 Are you looking for a skilled Virtual Assistant with strong Customer Support experience, AI expertise, and a creative mindset? You've found the right fit! I'm a bilingual VA (English/Portuguese) with 5,000+ hours on Upwork, a Certified Customer Support Specialist, and a trained AI Prompt Engineer. I help businesses elevate their customer service, streamline communication, and harness the power of AI to boost productivity. 💼 What I Do Best ✔️ Customer Support (email, live chat, phone, help desk tools) ✔️ Virtual Assistance (admin support, scheduling, inbox management) ✔️ Prompt Engineering for AI (ChatGPT, automation, content creation) ✔️ Email Marketing & Affiliate Campaigns ✔️ Copywriting & Translations (EN ↔ PT) ✔️ Canva Design & Content Creation ✔️ Website & Software Localization ✔️ WordPress & Tech Support 📞 Customer Support Experience That Delivers eBay Store – Refurbished Apple Products: Customer service, listings, buyer inquiries List Building Lifestyle – Email support, onboarding, CRM management Claro Brazil – Specialized Services Representative (Telecom) Twelve-Twelve (Amazon store) – Virtual Assistant for Brazilian operations Fourthwall – DNS & technical support Tools: Zendesk, Freshdesk, Intercom, HubSpot, and more I prioritize clear, helpful communication and go the extra mile to ensure customer satisfaction 💬✨ 🤖 AI Prompt Engineer | Certified in AI-Powered Workflows My technical foundation as a Systems Analyst and Computer Science student allows me to create high-performance prompts and assist with automation, content generation, and chatbot optimization. 📜 AI Certifications: 🎓 Prompt Engineering for Marketing 🎓 Certificate in AI Prompt Engineering 🎓 Generative AI Fundamentals If you're integrating AI into your operations or content, I can help you do it smarter and faster. 🎓 Education & Training MBA in Marketing & Client Communications System Analysis & Development (UNESA) Computer Science – Codecademy Career Path Hardware Technician – Udemy English Language Specialist – SENAC Brazil English Studies – Embassy CES, New York City 🌎 Languages 🇧🇷 Native Brazilian Portuguese 🇺🇸 Fluent English ✨ Why Clients Choose Me ✅ 4,000+ Upwork hours and counting ✅ Friendly, efficient, and proactive ✅ Excellent communication skills ✅ Tech-savvy and AI-literate ✅ Trusted by international clients Let’s collaborate and take your customer support and AI-driven projects to the next level 🚀
    Featured Skill Email Support
    Artificial Intelligence
    ChatGPT Prompt
    Prompt Engineering
    Social Media Content
    Canva
    Social Media Website
    Customer Support
    Online Chat Support
    Email Communication
    English to Brazilian Portuguese Translation
    Technical Support
    Administrative Support
    Phone Support
    Customer Service
  • $13 hourly
    • 5.0/5
    • (7 jobs)
    I have a solid 6-year experience in Customer Service, working with Email and Phone Support. During those years I was responsible for assisting Customers from all over the world (English and Portuguese) and following up on their requests. I was also working closely with other internal teams to make sure the requests were addressed properly. I'm familiar with Zendesk and all customer service KPI metrics. In addition, I worked for 3+ years as a Sales and Management assistant, being responsible for supporting the team and the Director with tasks such as: documentation, contracts, translations and organizing Events for Latin America customers. I was also responsible for the Director's agenda, travel plans and expense reports. My native language is Portuguese (Brazil). I also speak Fluent English and Intermediate French.
    Featured Skill Email Support
    Customer Experience
    Customer Support
    Communications
    Time Management
    Data Entry
    Management Skills
    Meeting Agendas
    Zendesk
    Phone Support
    Tech & IT
    Translation
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    Hi! I am 25 years old, Brazilian and graduated in Biological Sciences at the São Paulo State University of São José do Rio Preto. I have experience in audio transcription projects and during college, I had the opportunity to improve the English language, I gained experience in writing and formatting essays and scientific articles, and I worked voluntarily in a junior environmental consulting company, where I developed communication skills, administrative, financial and legal. I'm a very curious person and I'm always looking for new knowledge. Organized with schedules and deadlines, I can be a very responsible employee for your services. I currently have time availability and I am looking for opportunities that can improve my skills and gain more experience.
    Featured Skill Email Support
    Female Voice
    Brazilian Portuguese to English Translation
    English to Brazilian Portuguese Translation
    Voice Recording
    Email Communication
    Communication Skills
    Customer Service
    Translation
    Problem Resolution
    Brazilian Portuguese Dialect
    General Transcription
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    Dedicated and results-driven professional with over a decade of experience in customer service and operations. Known for strong communication, problem-solving skills, and a commitment to delivering exceptional customer experiences. Proficient in Microsoft Office and a variety of CRM systems, with a proven ability to streamline processes and support operational efficiency.
    Featured Skill Email Support
    Accounts Payable
    Multitasking
    Administrative Support
    Technical Support
    Customer Support
    Report Writing
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (7 jobs)
    Hi, I'm Abilio! I'm a seasoned professional with a diverse background spanning customer support, quality assurance, and project coordination. Over the past decade, I've worked in dynamic roles, helping businesses streamline their operations, improve customer satisfaction, and deliver quality solutions. What I Bring to the Table: - Customer Support Expertise: Skilled in providing exceptional customer service in both English and Portuguese, with a focus on resolving technical issues and enhancing user experiences. - Technical and QA Proficiency: Experienced in testing software functionality, identifying bugs, and ensuring seamless performance for platforms in fast-paced environments. - Project Coordination: Proven ability to manage cross-functional tasks, gather requirements, and collaborate with teams to deliver impactful results. - Strategic Mindset: Adept at analyzing processes, implementing improvements, and driving productivity while maintaining a customer-first approach. I am always eager to embrace new challenges and leverage my expertise to help businesses achieve their goals. Whether you need someone to enhance customer satisfaction, provide technical insights, or improve operational workflows, I’m here to contribute effectively to your success. Let’s work together to bring your project to life!
    Featured Skill Email Support
    English
    End User Technical Support
    Troubleshooting
    Brazilian Portuguese Dialect
    Customer Support
    Customer Satisfaction
    Communication Etiquette
    Multitasking
    Technical Support
    Leadership Skills
    Resolves Conflict
    Online Chat Support
    Portuguese
  • $20 hourly
    • 5.0/5
    • (5 jobs)
    ✅ Leadership ✅ Travel and Events Management, Sports Travel ✅ Increase Sales targets, Tech Sales ✅ Zendesk, Pipedrive, Mixmax, Drift, Asana, ChatGPT, Hubspot ✅ Online Support and Customer Success, Experienced professional with a strong background in tourism, hospitality, and technology. Currently serving as Sports Travel Concierge, where I excel in developing performance goals and long-term operational plans. I am dedicated to driving operational efficiency and productivity through strategic goal-setting and process optimization. With over 10 years of experience in the industry, I have had the privilege of working in international environments, exploring more than 30 countries and immersing myself in diverse cultures. This exposure has sharpened my adaptability and communication skills, allowing me to effectively engage with individuals from different backgrounds in three languages. With a strong foundation in customer success, service, support, sales, leadership, travel management, events operations, and technology. I am passionate about making a positive impact and driving meaningful change in the industry. Let's connect to explore potential collaborations and discuss how my expertise can contribute to your organization's success.
    Featured Skill Email Support
    Receptionist Skills
    Bilingual Education
    Travel Planning
    Product Knowledge
    Order Tracking
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (6 jobs)
    Experienced and reliable Customer Support Specialist with over 4 years in e-commerce and customer service. Until recently, I worked at Emma – The Sleep Company (Brazil), where I supported Spanish and Portuguese-speaking clients with post-sales service, logistics, refunds, and complaint resolution – always with empathy, clarity, and efficiency. I’m confident using tools such as Sprinklr, Fluent Commerce, Jira, Microsoft Teams, and Freshdesk, and I adapt quickly to different systems and workflows. I'm also comfortable working with internal teams and following structured processes to ensure smooth resolutions. I speak Spanish (native), Portuguese (fluent), and English at a conversational level. I’m currently open to remote opportunities in customer support, email handling, or virtual assistance, and I bring strong communication skills, attention to detail, and a calm, professional tone to every task. If you’re looking for someone organised, empathetic, and committed to delivering excellent service — I’d love to help!
    Featured Skill Email Support
    Ecommerce Support
    Data Entry
    Multitasking
    Refund Processing
    Complaint Management
    Aircall
    Order Processing
    Order Tracking
    ChatGPT
    Jira
    Slack
    Microsoft Office
    Freshworks CRM
    Sprinklr
  • $8 hourly
    • 4.9/5
    • (10 jobs)
    Hello, Thank you for visiting my UpWork profile. I'm an undergraduate student at the State University of Campinas, one of the most prestigious in Latin America, majoring in Business. As for professional experience, I've done an internship at one of the largest financial companies in Brazil, developing products three different markets (Cryptocurrencies, Wealth Services and Investment Funds), and learning from other project managers. And for you I can help your business grow and accelerate your projects by helping with: - Translation EN - PT (BR) for product pages, technical features, etc; - User guide development - FAQ and content in PT - BR - Market Research (quantitative and qualitative) - Desk Research, benchmarking, etc. in Brazil - Product Operation reports Even though I'm a beginner and I'm still learning, I'll try my best to help you. Let's talk!
    Featured Skill Email Support
    User Guide Writing
    Product Demonstration
    Website Translation
    Hashtag Research Report
    Company Research
    Presentations
  • $12 hourly
    • 5.0/5
    • (1 job)
    Hello Dev, my name is Nícolas and i’m here to provide a high-quality game-audio to you, helping to reach your goals in a timely fashion and within budget. I'm always available on Discord for chat and I have no problems speaking english. I've been a passionate gamer since I was a kid and I never stopped playing. If your game is in process, my objective will be to provide you exactly the sound that you want for your game. If you don’t have any idea about how your game needs to sound, i’ll give you suggestions, considering the aesthetic of your game and what kind of feeling it wants to pass to your players. With my experience as a musician and assiduous video-game player, i'm sure that we can find the best song for you. I am completing my academic experience, graduating in arts, going through all artistic languages. It has been over a year since I started producing audio for games. I have some work done since then and the access links will be available for you to know some of the audio work I did. I can do music arrangement and sound effects for UI and HUD. Please, check my portfolio to see my work.
    Featured Skill Email Support
    Brazilian Portuguese Dialect
    Music & Sound Design
    Foley Effects
    Music Arrangement
    Audio Post Production
    Online Chat Support
    Game Audio
    Music Production
  • $30 hourly
    • 5.0/5
    • (2 jobs)
    I am a detail-oriented Case Manager and Health Writer with expertise in patient intake, simultaneous translation, and immigration support services. With experience conducting psychological evaluations for visa applications, I help individuals accurately document their backgrounds and case histories. Case Management & Immigration Support ✔ Conducting structured patient interviews to gather essential case details. ✔ Providing live interpretation during psychological assessments. ✔ Preparing comprehensive case reports that aid in visa applications. ✔ Ensuring all documentation meets legal and ethical standards. Health & Medical Content Writing As a licensed physiotherapist with a strong background in healthcare, I also specialize in health-related content writing. My experience in healthcare management and data analysis allows me to produce research-backed, engaging content for medical and wellness platforms. I can create: ✔ Evidence-based health articles on physiotherapy, rehabilitation, and general wellness. ✔ Patient education materials for clinics and healthcare providers. ✔ Research summaries and case studies based on scientific literature. ✔ SEO-optimized medical content that is accessible yet informative. Fluent in English, Portuguese, and with strong knowledge in Spanish, I excel in bridging communication gaps and streamlining processes to improve case outcomes. Open to remote opportunities in case management, health content writing, and medical documentation.
    Featured Skill Email Support
    Templates
    Shopify Apps
    Microsoft Excel
    Slack
    Social Customer Service
    Customer Experience
    Email Communication
    Calendar Management
    Content Creation
    Management Skills
    Data Entry
    CRM Software
    Health
    Case Management
  • $30 hourly
    • 5.0/5
    • (10 jobs)
    6+ years of experience in Customer Service, Customer Support, and Technical Support with expertise in SaaS and software development. Proficient in CRM and integration tools, including Hubspot, Zendesk, Freshdesk, Azure DevOps, ServiceNow, Intercom, and Gorgias. Skilled in data analysis platforms such as Sisense and Power BI, with strong knowledge of Office 365. Specialized in troubleshooting, application testing, and process optimization to improve customer satisfaction and operational efficiency. Experienced in managing escalated cases, cross-functional coordination, and documentation improvements in dynamic, fast-paced environments
    Featured Skill Email Support
    Answered Ticket
    Communication Etiquette
    Customer Support
    Customer Service
    CRM Software
    Customer Relationship Management
    SaaS
    Customer Satisfaction
    Customer Support Plugin
    Technical Support
    Online Chat Support
    English
    Zendesk
  • $25 hourly
    • 5.0/5
    • (4 jobs)
    Hey, I'm Tiago! Over the past decade of collective experiences through various professional pathways, I've found my two main passions in life: people and ideas. Using my experience working within the legal system as a lawyer, heading different companies, and using my innate purpose for communication and connecting people, I am now ready to bring my time, dedication and inspiration to companies to see how I can help take you to the next level. My areas of experience and expertise lay within the realms of marketing, eCommerce management, community moderation, social media moderation and creative strategy solutions. I have fluency in G-suite, Zendesk, Shopify, Freshdesk, Veeqo, Slack and more. Hope to connect with you soon! Tiago
    Featured Skill Email Support
    Community Engagement
    Email Communication
    Customer Service
    Interpersonal Skills
    Brazilian Portuguese Dialect
    Community Management
    Zendesk
    Customer Support
    Communication Etiquette
    Marketing
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Apply internal metrics so that the service is efficient. In addition, understanding customer behavior, understanding the value they are getting from a product / service and developing prescriptive actions with a focus on growth, customer support.
    Featured Skill Email Support
    Time Management
    Communication Etiquette
    Customer Support
  • $12 hourly
    • 5.0/5
    • (12 jobs)
    Are you having difficulty responding to customers and managing operations? Do you need more time to serve your customers? I'm here to help, I have 5 years of experience in this area and I work very quickly. My approach is to analyze your company's scenario, research competitors and your persona, and identify the biggest service problem to solve it from the root and reduce the loss of profit. ⭐ Native Brazilian Portuguese speaker; ⭐ I speak English, Spanish and Hunsrik. ⭐ 5 years of experience ⭐ 3+ years at Upwork; ⭐ Extensive experience with people and teamwork. 🚀 My services: • Customer service via chat, email, and video calls to answer questions and plan loyalty strategies. • Proactive contact with customers in personalized cadences according to your niche and customer. • Structuring a customer journey, from form and frequency of contact to developing retention and upsell strategies. • Feeding spreadsheets and managers such as Hubspot, Trello, Notion, etc., of all contacts with each client. 🤝🏻 What can you expect from my work: • More time for you to focus on planning and managing the company's profits • Service to all customers with attention and care • Increased customer engagement with your brand • Decreased cancellations and complaints • More loyal customers buying more 💻 Skill with tools: Google (email, calendar, sheets, docs), Hubspot, Jyra, Notion, Trello, Clickup, Discord and Slack.
    Featured Skill Email Support
    WordPress
    Email Communication
    Microsoft Excel
    Customer Service
    Administrative Support
    Data Entry
    Organizational Chart
    Online Chat Support
    Virtual Assistance
  • $20 hourly
    • 4.6/5
    • (4 jobs)
    12+years of experience in customer service, customer support, and technical support. Bilingual (fluent in English and Portuguese), analytical and problem solver profile. Basic Italian, Japanese, French and intermediate Spanish Experienced user of the following CRM tools: * Helpshift * Zendesk * Dixa * iLog (AppleCare CRM tool) * Salesforce * Freshdesk * Radix (HP old CRM) * HugMe Experienced user of the SaaS Office 365* Experienced System administrator of Windows server* Experienced user of data analysis platforms, such as: * Power BI Experienced user of cloud-computing platforms, such as: * Snowflake * Amazon AWS * Node.js Technician knowledge of the systems: * Android * iOS, * MacOS * WatchOS * Windows (98 and onwards, always updated) Technician level of knowledge in lan, hardware and general IT troubleshooting* Perks: * Self-taught * Outside of the box thinking * Easygoing Achievements: 2020 Q1 and Q3 Top performer - 5CA / Epic Games Top 10 C-Sat among global agents for 3 consecutive months - AppleCare - 2016
    Featured Skill Email Support
    SQL
    DevOps
    Customer Support
    System Configuration
    HTML
    Communication Etiquette
    Hardware Troubleshooting
    Technical Support
    Microsoft Active Directory
    Python Script
    Product Knowledge
    Web Development
    Zendesk
    English
  • $20 hourly
    • 5.0/5
    • (26 jobs)
    I’m not just a content strategist — I’m a storyteller with sharp instincts, a translator who respects the soul of every sentence, and a copywriter who knows that the right words can open the right doors. Over the years, I’ve helped brands find their voice, refine their tone, and turn ideas into strategy. I’ve led global teams, crafted powerful narratives for social media, polished texts until they shined, and brought clarity to content in both English and Portuguese — always with intention and impact. My strengths include: Copywriting that connects (and converts) Translation & localization (EN ⇄ PT) with cultural nuance Proofreading & editing with a meticulous eye Multi-platform content planning & strategy Organic & paid traffic know-how A strong sense of tone, timing, and audience Fluent in English, Portuguese, and Spanish, I thrive under tight deadlines, adapt quickly to different industries, and never lose sight of the big picture — or the tiny details. If you’re looking for someone who blends creativity with strategy, and precision with heart, I’d love to hear more about your project. Let’s create something meaningful together today. Message me =)
    Featured Skill Email Support
    Translation
    Copywriting
    Product Knowledge
    English to Portuguese Translation
    Data Entry
    Article Writing
    Canva
    Customer Support
    Order Tracking
    Search Engine Optimization
    Brazilian Portuguese to English Translation
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Top cities for Email Support Freelancers in Brazil
Show more