I am a motivated, hard-working and reliable freelancer with 10+ years experience in customer service and technical support for various SaaS and other products. I enjoy working individually and also with a team. I am very fluent in verbal and written English.
I am highly skilled in assisting customers via live chats and emails. I have experience using ManyChat, Gorgias, HiveCrm, Shopify, Intercom, Zendesk, Freshdesk, Tawkto, Front, Hubspot, Telegram, Asana and LiveChat.
I would love to be able to gain more experience in providing excellent customer support for your organization.
Hiring me is a win-win situation! I am an enthusiastic, hardworking person and am always on the lookout for my next top-rated partnership. Will that be you?
Here is what some of my recent clients have said:
The best money can buy. I could not hope for a better proofreader than Leah! Thanks a lot!:)
Leah was very easy to work with. She communicated really well and was able to understand what was needed to get the job done. She compleated her work before the deadline. I will definitely consider her for my next project.
“Leah helped us craft new copy for our website, and boy did she do an outstanding job. I highly recommend Leah for all...
⭐⭐⭐ Let us take your social media presence to the next level! ⭐⭐⭐
I strive in a fast-paced environment, I am a quick learner, a reliable co-worker, I am fast with attention to detail, and a positive team member. My primary objective is to provide high quality and reliable service to contribute to the success of individuals, professionals or companies.
As a Personal/Executive Assistant, I can perform the following tasks with the utmost quality and fast turnaround:
✔ Inbox Management
✔ Calendar Management
✔ Data Entry
✔ Social Media Management
✔ Social Media Marketing
✔ Product Listing
✔ Graphic Design
✔ Canva Expert
A blogging and writing rockstar, I have blogged on my own sites for 10+ years, as well as for others. I love to write, and writing is both relaxing and fun for me. I absolutely love writing movie, product, and television show reviews. However, I am pretty much adaptable to most any niche, as I am big on research. If I don't know it, I will learn it. I am more than happy to give my honest opinion as well as interjecting my personality into the piece. I take pride in all I do, putting my best foot forward, and this more than shows in my work. If you need someone to write blog/articles or reviews for you, look no further, you have found the...
** Facilitate customer service via, email, chat and phone support
** Provides professional administrative assistance to clients remotely from a home office.
** Handles all inquiries and follow-ups on Client’s Installation and equipment order services (e.g., Tracking on order status and returns, Appointment Scheduling, Carrier Searches and Booking) and/or warehousing services following the standards set for call management, call accuracy, call handling, and data encoding accuracy.
I know you're trying to save time and concentrate on your most important tasks.
If there was a way for you to double how much work you get done every single day without spending any additional time, would you do it?
See, it has been discovered that over 74% of business owners waste time on duties that should be delegated (source: entrepreneur.com).
Most CEO's work 'IN' their business instead of actually working 'ON' it. Little wonder why their business is barely surviving instead of flourishing & thriving.
But I am glad you are not in that statistic.
Effective executives see time as their most important resource and thus delegate...
I help entrepreneurs oversee the coordination and development of the company’s various projects and complete administrative duties. I can be the extra hand so entrepreneurs can focus more on other important parts of their business.
Let me help you. Let me be your extra hand.
Instagram Influencer Marketing
- Look for inluencers based on a particular criteria, reach out and work to collaborate.
- moderating and responding to comments, handling engagement, posting, and creating content using Facebook and Mighty Networks
- Kajabi, Airtable, Zapier, WordPress, Husbpot, Wix, Pipedrive
Greetings from Greenville, Wisconsin!
Let's cut to the chase... 93% of email signatures suck. Does yours? Probably.
I’ve seen a lot of email signatures over my 14+ years in the real estate business, and the majority of them are absolutely horrible.
You’ve certainly seen some bad ones as well. In fact, there’s a pretty good chance that the email signature you’re personally using right now isn’t branding yourself as the professional that you truly know you are.
Don’t fret… If your email signature is a mess, it’s really not your fault – You simply don’t have the time, skills, or resources to create a professional, functional email signature...
I am no Sherlock Holmes and not even close to being Mother Theresa but for what they're known for is what makes me an AWESOME customer support rep! I have been an excellent resource and a master snoop at piecing together pieces of information, to find probable causes and look for effective solutions.
Empathy and resilience have been my core strengths and I have been continuously learning and enhancing these great skills through my years in the Customer Support Service field.
I am a graphic designer with over 9 years of experience in designing and coding emails and creating graphics and designs for clients. I have a wide variety of past email design/development, print, and email marketing management projects under my belt here on upwork.
I am fully proficient in Adobe Photoshop, Illustrator, InDesign, and Dreamweaver. Beyond that, I am also an expert with email: testing emails via Litmus and EmailOnAcid, correcting coding and design issues, making designs look great on mobile and desktop, and making sure the design and content of an email are as deliverable as possible. I can A/B test your emails, keep an eye on...
Thanks for visiting my profile!
I am a dedicated Virtual Assistant with more than five years of experience in administrative support and customer contact.
Brand Health Management
Ordering and Inventory Management
Excellent written and spoken English
Flexible and MultiTasker
Great working station and internet speed
Committed to long-term projects
Can work with minimal supervision
E-Commerce Platforms (Shopify, Amazon, Woocomerce, Ebay)
Hi Potential Employer,
Welcome, to professional service with a smile. Herein lies over ten(10) years experience as a Project Manager and Social Media Marketer. I have managed projects of different sizes, in several industries. I have led teams ranging from 3 to 30 remote members located in different time zones. I have delivered successful projects for small to medium companies. My experience is enhanced by a degree in Marketing with a minor in public relations, an eye for detail, and a dedication to excellence.
•Social Media Marketing
I am a self-motivated and progress-driven PH Country and Recruiting Manager with an extensive background in this industry. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your Company.
Throughout the course of my career, I have honed my abilities in recruiting, staff management, and process development. I am an astute problem-solver capable of prioritizing and managing complex projects with proficiency.
I am certified in The Basics of Scrum, Agile, and Project Delivery, Social & Community Mastery, & Customer Value Optimization. I have training from Linked University on LinkedIn Marketing.
A strong strength of mine is communication skills: on phone, email or in person.
Online research/lead generation is another field I am good at. I am very familiar with collecting leads from Linkedin, angel.co, crunchbase.com, and similar platforms and have done some lead collection work in the past.
Some more of my skills are: Using Google AdWords, Buzzsumo,
Semrush, Adbeat, Marketing worksheets, WordPress, Appointment setting, Sending out Broadcast...
I am a Medical graduate and an experienced customer service Manager with over 5 years of experience, I am highly skilled in data entry, data retrieval, answering product questions, resolving customer concerns quickly, turning angry customers into return customers.
I have experience with live-chat, emails and phone calls using several CRM platform and tools.
I speak and write in English language perfectly well and speak Russian language at an Intermediary level.
Why Hire Me?
I will make your company's goals my goals, helping you achieve 100% customer satisfaction
I am Accountable, I do not give excuses I simply get the job done
I am a...
"Creative, resourceful and technically competent are words that come to mind when reflecting on Milica’s work and abilities in bring architectural ideas to “life”. She has demonstrated her skills and abilities consistently across multiple projects. Further, she exhibits excellent communication skills and is a true pleasure to work with."
Hello, I am Milica Urosevic, and I am Master Architect, currently living in Belgrade, Serbia.
With more than six years of experience in architectural design and engineering, I have worked on various project types and scales that include drafting, detailing, planning, building 3D models, and renders....
Hello! My name is Sabrena Gartland, Founder & Creative Director of Frogman Media Group and Peninsula PR & Influencer Services. With over 15+ years of marketing, social media, PR, B2B and B2C experience for diverse national brands I have now ventured out on my own to pursue my passion. My goal is to offer small businesses an easy one-stop Social Media and/or PR solution. The reality is, businesses are expected to have and maintain an active presence online. Without it, credibility is lost, consumer engagement is never formed and your consumers will find other alternatives almost instantly via social media and other online news outlets....
I have excellent communication, and negotiating skills combined with the ability to deliver exceptional tasks. Customer service, data entry, transcription, VA, research and administrative work. I have a keen eye for details and work effectively under pressure.
I would like to work part time/full time from my home for extra income. I have currently over 25 years experience in customer service related fields. I also am very fluent with the internet and computer.
VIRTUAL-Technical Contract Recruiter. Available for Part-Time and Full-Time Technical Recruiting, Expert in Talent Acquisition for both the Public and Private sectors.
Databases: Monster, Dice and having LinkedIn RPS Account.
Expert experience using ATS- JobDiva, Trello, CEIPAL, Breezy, Bullhorn, Zoho CRM, Greenhouse, Entelo and others.
Expert at client communication apps - Trello, Slack, Skype, and others.
Provide sourcing and pre-screening candidates for clients.
Sourcing of candidates: effectively source both active and passive candidates through numerous methods including resume banks, search engines, referrals, cold calling and a...
As an efficient person with an extensive experience in customer service/support, I'd like to become a part of a team of hardworking people.
-- Customer Support Agent - Phone, Chat, Email
-- Quality Analyst - Email
-- Customer Support Supervisor - Phone, Chat Email
-- Kindle Virtual Assistant
-- Product Lister (Amazon)
-- Data Entry Specialist/Researcher
-- Article Rewriter
-- E-commerce/Dropshipping VA
-- FB Page Moderator
Shopify and DropifiedApp
Amazon.com/ Seller Central
Having a decade of experience as a Virtual Assistant has helped me develop a lot of skills that can be an asset to any entrepreneur or any business. I have worked with different industries and have an excellent knowledge in the field of Customer Service, Project Management, Graphic Design, Word Processing, Process Flow and Compliance, Research and other administrative tasks.
I am a dedicated team member, highly organised and trustworthy. I will make sure to treat your business as my business and my GOAL is to help you reach YOURS... because your success is definitely success as well.
I have more than 10 years of solid experience working as a Customer Support Specialist prior to working as a freelancer. I worked with the biggest Contact centers here in the Philippines.
I am an expert in Customer Support (email and chat) Ecommerce or Dropshipping store management and any Administrative roles.
I can help you with the following:
❤️dropshipping store management
❤️social media management
❤️creating presentations and spreadsheets
❤️web research and any other relevant task.
I am proficient in using the following tools:
Are you struggling to get your website to the top of search engine results pages? Let me help you! As a skilled SEO specialist, I have the knowledge and expertise to help businesses improve their online presence and increase their search engine rankings.
My skills include keyword research, on-page optimization, link building, and technical SEO. I have a deep understanding of how search engines work, and I know what it takes to optimize a website for maximum visibility and performance. I am also experienced in using various SEO tools and software to track and measure my progress, as well as to identify areas for improvement.
In my previous...
💥TOP-RATED PLUS CERTIFIED ORACLE RESPONSYS & SALESFORCE MARKETING CLOUD EXPERT💥 with 10+ years of experience implementing email marketing campaign solutions. PERSONAL WEBSITE LISTED IN OTHER EXPERIENCES.
🏆 A FEW AMAZING CLIENTS 🏆 I've had the opportunity to work for:
📧 Bed Bath & Beyond
📧 Abercrombie & Fitch
📧 Vivid Seats
📧 Jack Henry & Associates
I focus on solutioning and implementing both scalable and reliable email marketing solutions. My skillset ranges from full implementations, production/management of...
I am ready to help your team create remarkable website content! I can offer you my skills as a "right hand" woman, expressing your company's message through webpage content, blogs, nurturing emails and promoting your products and services. I have written for a variety of industries, after having spent 6 years as a legal assistant, writing legal documents, handling correspondence, performing research, and interviewing clients. I have also dabbled in real estate work, creation of corporations , and done some data base management. I have some experience with SEO and can use WordPress, and Hubspot. What I lack in some software experience I make...
I am passionate about all of the things I undertake in a personal and professional matter, I’m very creative, a fast learner, self-motivated, detail-oriented, and extremely proactive.
I’m able to work under very little supervision because I can solve problems efficiently and think quickly on my feet. I work amazingly with deadlines while always making sure to maintain constant communication with my clients and keep them updated with the projects I’m working on.
After majoring in Advertising in Venezuela, 2011, I moved into the digital world where I started as a VA, but soon my ambition pushed me to keep growing and learning. I realized I...
I've grown and lead the customer support teams for many prominent ecommerce businesses! Is yours next?
Eight years of experience providing outstanding remote customer support for busy and prominent ecommerce stores.
Five years of experience as administrative support and transcription both in office and remotely for two reputable Seattle, Washington law firms.
Three years of experience providing customer support for busy education app start-up company, working directly with teachers and parents all over the world.
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and...
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