Hire the Best Email Etiquette Specialists
in Nigeria

I am a result-driven Customer Success and Business Operations Professional with over 6 years of experience managing customer/client relationships, cross-team communication, and providing excellent customer service. I enjoy finding creative solutions across products, customer service, and business development initiatives. ✨Customer Service ✨Escalation Management and Complaint Resolution ✨Business Account Onboarding ✨Virtual Assistance Skilled in the following; 🔹Email Support 🔹Cold/warm calling 🔹Ticketing System/ Online Chat Support 🔹E-commerce - Shopify Want a smart and prudent workflow process management? I am highly skilled in managing projects from start to completion. CERTIFICATIONS 🔹Google Project Management Professional 🔹Business Writing Skills & Email Etiquette 🔹Brand Management I look forward to working with you. Cheers!

I helped a branding and marketing agency generate over $117,350 in profit by providing high-level Virtual Assistant, Project Coordination, Operations Support, and Sales Support services that kept projects moving, teams aligned, clients supported, sales activities organized, and business operations running efficiently in my most recent role and I can do the same for your business. I help founders, executives, startups, and growing businesses stay organized, execute faster, manage social media, increase sales and growth, and keep operations running smoothly without things falling through the cracks. With 5 years of experience in Executive Assistance, Administrative Support, Project Coordination, and Operations Management, I specialize in bringing structure, accountability, workflow organization, and proactive support to fast-paced remote teams and business owners, along with social media management, graphic design, and logo design support. Clients consistently describe me as responsive, detail-oriented, reliable, collaborative, professional, and committed to quality. I take pride in being someone executives can trust to manage moving parts, coordinate projects, maintain organization, and ensure tasks and deadlines stay on track without constant supervision. I am highly proactive and execution-focused, with the ability to manage multiple priorities, follow up consistently, communicate clearly, and create organized systems that improve operational efficiency. Here’s how I support businesses: • Executive & Administrative Support Calendar management, inbox management, meeting coordination, scheduling, travel coordination, customer communication, document preparation, follow-ups, file organization, and day-to-day operational support. • Project Coordination & Operations Support Task tracking, workflow management, deadline management, project coordination, team communication, accountability systems, status updates, SOP documentation, process improvement, and operational organization. • Client, Team & Vendor Coordination Managing communication between clients, stakeholders, contractors, vendors, and remote teams while ensuring projects continue moving efficiently and nothing falls through the cracks. • Systems & Workflow Management Helping businesses improve organization, streamline workflows, maintain project visibility, and create structured systems that support growth and execution. • Social Media Management, Graphic Design & Branding Support Helping businesses manage and grow their presence across Facebook, Instagram, and LinkedIn through content planning, scheduling, posting, engagement, and performance tracking. I also design professional Canva graphics, social media content, marketing materials, and presentations, as well as support logo design and brand identity development to ensure a consistent and visually strong brand presence across al I have experience supporting: ✔ Founders & Executives ✔ Startups & Agencies ✔ Remote Teams ✔ Multi-Business Operations ✔ Fast-Paced Work Environments ✔ Cross-Functional Teams ✔️Leades & Coaches Tools & Platforms: • Google Workspace • Microsoft Office Suite • Slack • Zoom • Trello • Mondaycom • Notion • Canva • CRM Systems • Project Management Tools • AI & Automation Tools Core Skills: ✔ Executive Assistance ✔ Administrative Support ✔ Project Coordination ✔ Operations Support ✔ Workflow Management ✔ Calendar & Email Management ✔ Task & Deadline Tracking ✔ Team Coordination ✔ Client Communication ✔ Research & Reporting ✔ SOP Documentation ✔ Process Improvement ✔ CRM & Data Management ✔ Remote Team Support ✔ Accountability & Follow-Up Systems Some feedback from past clients: “Tracy did an amazing job as a virtual assistant! She managed projects and coordinated with our designers seamlessly. Highly recommend.” “Tracy was great to work with—very responsive, detail-oriented, and delivered quality work on time.” “Tracy is an extremely hard worker and has a great presence with clients. I would absolutely work with her again!” “Tracy was a great asset. She'll do much for her next team!” What sets me apart is my ability to think ahead, stay organized under pressure, adapt quickly to new systems, and help businesses maintain clarity, structure, and momentum in fast-moving environments. Whether you need support managing operations, coordinating projects, organizing workflows, supporting leadership, or improving day-to-day execution, my goal is always to help your business operate more efficiently while reducing overwhelm for your team. If you are looking for a proactive Executive Assistant, Administrative Support Specialist, Project Coordinator, or Operations Support Professional who can communicate clearly, stay organized, take ownership, and keep things moving efficiently, I would love to support your business. Ready to bring more structure, organization, and efficiency to your business? Click “Invite to Job” or “Hire” to get started. See you soon, Tracy ❤️

Most outbound doesn't fail because of effort. It fails because targeting, messaging, follow-up, and data are never fully aligned at the same time. I help B2B companies build cold email systems that generate real replies and qualified conversations. I don't just hand over a sequence and disappear. I stay involved, managing leads, tracking pipeline activity, following up with the right prospects at the right time, and making sure opportunities don't get lost in the gaps. That's the part most specialists skip. It's the part I actually enjoy. Results I’ve delivered in practice - Reply rates increased from 0.6% to 4.2% after tightening ICP and rewriting messaging from scratch - Bounce rates reduced from 11% to 1.4% after a full list clean and deliverability overhaul - A SaaS client booked 14 qualified calls in 3 weeks from a sequence we built together - Full cold email infrastructure: domains, inboxes, warm-up setup, and inbox placement within 10 days - Managed lead pipelines and appointment setting, ensuring consistent follow-up and timely engagement with qualified prospects Where I can help you Cold Email & Outreach Writing sequences that get replies, not just opens. Campaign strategy, A/B testing, and making sure messaging actually connects with the right prospects. Lead Generation & List Building Finding the right people, not just more people. ICP development, prospect research, list verification, and enrichment so outreach starts with clean, targeted data. SDR, Appointment Setting & Pipeline Management This is the day-to-day execution: managing leads, booking appointments, following up consistently, keeping CRM accurate, and making sure your pipeline reflects reality. If you need someone to own this process daily and stay accountable to results, that's where I work best. Deliverability & Infrastructure Setting up domains and inboxes properly, managing warm-up, protecting sender reputation, and making sure emails actually land where they're supposed to. If your outbound is generating noise but not meetings, or you have leads sitting in a pipeline nobody is actively working, send me a message and tell me what's going on. I'll tell you honestly what I think needs to change and where I'd start.

Executive Virtual Assistant | Administrative Support | Project Management | Operations Lead Is your inbox running you? Are projects stalling because no one owns them? That's exactly what I fix. Here's the short version: I'm an Executive Virtual Assistant specializing in Administrative Support, Digital Project Management, and Operations Coordination. I embed into your workflow, kill the friction, and build systems that keep everything moving, even when you're not in the room. Founders and executives I've supported were drowning in operational debt, scattered tasks, overflowing inboxes, calendars that controlled them instead of the other way around. After working with me, they had clean systems, clear ownership, and finally stopped being the bottleneck in their own business. That's what I do. Not just assistance. Operational transformation. 📌 Here's where most businesses break and exactly what I do about it: ◆ Emails pile up and decisions stall A disorganized inbox doesn't just feel bad, it costs you deals, relationships, and time you can't recover. I build Email Communication systems that filter, prioritize, and draft responses on your behalf. Strong Email Etiquette and 24-hour response consistency aren't extras, they're built into the workflow from day one. Clients I've supported went from 200+ unread messages to an inbox that works like a decision dashboard. ◆ Scheduling becomes a second job Your calendar should protect your energy, not drain it. I manage multi-timezone Scheduling inside Google Workspace and Microsoft Outlook, eliminating double-bookings, writing meeting prep briefs, and making sure you walk into every call prepared and in control. You stop reacting to your calendar. It starts working for you. ◆ Projects start strong and quietly die The problem isn't starting projects, it's finishing them with the right outcomes. I run full-cycle Project Management: scoping, Task Coordination, owner assignment, deadline tracking, and stakeholder Communications, all inside ClickUp, Monday, or Asana depending on what fits your team. Blockers get flagged before they become fires. Status updates go out before anyone has to ask. ◆ Operations live in your head instead of a system If your business only runs because you're holding it together personally, that's not a business, that's a dependency. I document Project Workflows, build SOPs, and design repeatable processes your team can execute without hand-holding. The goal is simple: a business that runs without you being the single point of failure. ◆ Data sits everywhere, decisions sit nowhere I handle Data Entry, research, reporting, and File Management, turning scattered information into clean, structured outputs you can actually act on. No raw dumps. No noise. Just what you need to make the call and move forward. ◆ Customer relationships fall through the cracks Client inquiries, escalations, follow-ups, I handle every touchpoint with the professionalism your brand demands. Where needed, I maintain your CRM records in HubSpot so no relationship goes cold and no opportunity disappears into an unread thread. Retention starts with consistent Customer Service. I make sure it never slips. 📌 Tools I work in daily: ClickUp ▪ HubSpot ▪ Google Workspace ▪ Monday ▪ Slack ▪ Google Docs & Sheets ▪ Asana ▪ Zoom ▪ Microsoft Word ▪ Trello ▪ Loom ▪ Microsoft Excel▪ Notion▪ Calendly▪ Microsoft PowerPoint ▪ Airtable ▪ ChatGPT ▪ Claude ▪ Microsoft Outlook ▪ Zapier 📌 The difference you'll actually notice: Other assistants wait to be told what to do. I look upstream. If I spot a bottleneck, I bring you a fix not a status update. If something can be automated or streamlined, I'll build it before you think to ask. Here's what that looks like in practice: ▪ A founder fielding 200+ emails a day gets a triage system built in 48 hours ▪ A 6-person team with no project visibility gets a full ClickUp workflow with owners, deadlines, and status tracking in under a week ▪ An executive double-booking across 3 time zones gets a scheduling system that makes conflicts structurally impossible You stop managing the chaos. I manage it for you. If you need a reliable Executive Virtual Assistant for Administrative Support, Digital Project Management, or full Operations Coordination, this is exactly where I work best. The businesses that move fastest are the ones with the right operational support behind them. Let's make yours one of them. Invite me to your job or send a message. I respond within 24 hours.

Shopify | Lifecycle Marketing | SMS Marketing | Ecommerce Retention | Klaviyo Email Marketing | Klaviyo Campaign Flow | Klaviyo Email Design Your 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐬𝐭𝐨𝐫𝐞 𝐬𝐡𝐨𝐮𝐥𝐝 𝐛𝐞 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟓–𝟒𝟎% 𝐨𝐟 𝐢𝐭𝐬 𝐦𝐨𝐧𝐭𝐡𝐥𝐲 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐟𝐫𝐨𝐦 𝐞𝐦𝐚𝐢𝐥 𝐚𝐧𝐝 𝐒𝐌𝐒 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠. Your Klaviyo account is usually not the real problem. Flows built without a proper Lifecycle Marketing strategy, weak automation architecture, poor customer segmentation, limited personalization, and campaigns sent without a clear customer journey framework; that is the problem. Emails landing in spam because nobody handled your SPF, DKIM, and DMARC setup correctly? That is another problem. If you are here, there is a strong chance your store is currently struggling with one or more of these: ❌ Low email engagement ❌ Weak customer retention ❌ Poor inbox placement ❌ Low open rates ❌ Underperforming email campaigns ❌ No behavioral segmentation ❌ Weak customer journey automation ❌ Low repeat purchase rate ❌ Revenue leaks inside your lifecycle flows ❌ Poor customer re-engagement 𝐖𝐡𝐚𝐭 𝐌𝐚𝐤𝐞𝐬 𝐭𝐡𝐞 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐜𝐞 I work with Shopify and WooCommerce brands that already have traffic, subscribers, and products but need a structured Lifecycle Marketing and Retention Marketing system that turns Klaviyo into a predictable revenue growth engine. I do not just "set up flows." I build revenue-focused automation systems, Lifecycle Marketing frameworks, customer journey automation, and conversion-focused email campaigns designed around customer psychology, repeat purchases, customer lifetime value (LTV), revenue attribution, subscriber engagement, and long-term Ecommerce Retention. ✔ If your abandoned cart flow is not recovering revenue, I will rebuild it using behavioral triggers, customer journey mapping, A/B testing, trigger timing optimization, and personalized email campaigns written to convert. ✔ If your campaigns are underperforming, I will rebuild your audience segments, improve personalization, optimize engagement tracking, strengthen campaign management, and create a more effective retention strategy. ✔ If your emails are landing in spam, I will audit your domain setup, fix deliverability gaps, improve inbox placement, and rebuild your sender reputation. ✔ If you want to improve customer retention beyond email, I can integrate SMS Marketing into your Lifecycle Marketing strategy to increase customer engagement and repeat purchases. 🔥 Client Review ⭐⭐⭐⭐⭐ “Hiring Goday was one of the best decisions we made for our Klaviyo account. He gave great insights on how to improve flow performance, customer segmentation, retention strategy, and customer engagement. His email copywriting, design skills, Lifecycle Marketing expertise, and understanding of customer psychology are next level. He over-delivered on every task.” 𝐖𝐡𝐨 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 Shopify, WooCommerce, DTC, and Ecommerce brands across fashion, food & beverage, wellness, beauty, supplements, lifestyle, and subscription-based businesses. 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 🔥 Klaviyo Flows, Lifecycle Marketing & Retention Automation ✔ Welcome Flow ✔ Abandoned Cart Flow ✔ Checkout Abandonment Flow ✔ Browse Abandonment Flow ✔ Post-Purchase Flow ✔ Win-Back Flow ✔ Review Request Flow ✔ Replenishment Flow ✔ Cross-Sell Flow ✔ VIP Customer Flow ✔ Customer Re-engagement Flow 🔥 Email Campaigns, SMS Marketing & Design ✔ Email campaign management ✔ SMS campaign management ✔ Promotional campaigns ✔ Seasonal campaigns ✔ Product launch campaigns ✔ Newsletter design ✔ Email template design ✔ Figma to Klaviyo conversion ✔ Customer journey campaigns ✔ Personalization strategy 🔥 Technical Setup & Deliverability ✔ Klaviyo account setup ✔ Shopify integration ✔ WooCommerce integration ✔ SPF, DKIM & DMARC setup ✔ Email deliverability optimization ✔ Sender reputation management 🔥 Segmentation & Growth Optimization ✔ Advanced lifecycle segmentation ✔ Behavioral segmentation ✔ Customer journey mapping ✔ VIP buyer segmentation ✔ Revenue attribution analysis ✔ A/B testing strategy ✔ Customer lifetime value optimization ✔ Repeat purchase optimization ❌ 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 𝐍𝐨𝐭 𝐃𝐨 I do not disappear after sending a proposal. I do not build generic automation structures that look impressive but generate little revenue. I do not chase vanity metrics. Everything I build is designed around Lifecycle Marketing, Retention Marketing, customer engagement, customer retention, revenue attribution, and measurable Ecommerce growth. 𝐈𝐟 𝐭𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫, 𝐥𝐞𝐭’𝐬 𝐭𝐚𝐥𝐤. Skills email | klaviyo email | login mailchimp | klaviyo price | shopify | mailchimp login | klaviyo shopify | mailchimp free | shopify klaviyo | mailchimp email marketing | klaviyo ai | email marketing | klaviyo email marketing | mailchimp review | what is klaviyo | mailchimp price | klaviyo sms | mailchimp integration.

Most freelancers set up cold email campaigns and hope for replies. I build cold outreach systems that connect deliverability infrastructure, automation, CRM tracking, and conversion logic, so you don’t just send emails, you build a predictable pipeline. ⭐️⭐️⭐️⭐️⭐️ “Susan is the best email marketer. I was hoping to get replies from leads, and I got them. We’ll hire her again for future projects.” – Gunjondev Most cold outreach fails because the foundation is weak. Domains get burned. Emails land in spam. Leads aren’t tracked. Replies get lost. Sales teams blame marketing. I fix that. I design cold outreach systems that integrate: 🔴 Email Infrastructure & Deliverability ➜ Domain and inbox setup (Google Workspace / Outlook) ➜ SPF, DKIM, DMARC, DNS authentication ➜ Inbox warm-up & sending rotation ➜ Spam placement troubleshooting ➜ Outlook bulk email deliverability fixes 🔴 Cold Outreach Setup (Instantly | Smartlead | Apollo | Clay) ➜ Multi-inbox campaign architecture ➜ Safe sending limits & domain protection ➜ Lead sourcing & enrichment workflows ➜ Verified Lead/List building ➜ Clean data to reduce bounce rates 🔴 GoHighLevel & CRM Automation ➜ Pipeline setup and tracking ➜ Lead tagging & segmentation ➜ Automated follow-ups ➜ No-show reduction workflows ➜ Email + SMS nurturing sequences ➜ Cold outreach → CRM sync automation 🔴 Conversion & System Optimization ➜ Sequence structure & messaging flow ➜ A/B testing frameworks ➜ Reply handling logic ➜ Lead tracking & reporting ➜ Fixing broken automations I don’t just “send emails.” I build systems that turn outreach into consistent revenue. If you’re: ✔️ Starting from scratch ✔️ Fixing spam/Email Deliverability issues ✔️ Scaling cold outreach ✔️ Connecting outreach to GoHighLevel ✔️ Or cleaning up broken automation Let’s build it properly. Before messaging, please share: 🔹Your target audience 🔹Your current setup 🔹Your goal (meetings, demos, sales) I’ll tell you exactly what structure makes sense. Cold email should be a growth channel, not a gamble. Sound Like a Fit? Click “Invite to Job” or send me a message and let's build your strategy. KEY SKILLS: Cold email outreach strategy, Cold email campaign management, Cold email setup, Cold email automation, Cold email deliverability, Email deliverability optimization, Inbox placement, Spam prevention, Sender reputation management, Domain warm-up, Mailbox warm-up, Lead list building, Lead verification, Cold email lead generation, B2B cold email, Cold email copywriting, Cold email personalization, Cold email segmentation, Cold email follow-ups, Cold email A/B testing, Cold email analytics, Campaign optimization, Outreach consulting, Instantly.ai expert, Smartlead.ai expert, Instantly campaign setup, Smartlead campaign setup, Email domain configuration, SPF DKIM DMARC setup, MX records, Email authentication, Gmail inbox placement, Outlook inbox placement, Cold email system setup, Cold email consulting, High-volume cold outreach, Scalable cold email systems, Reply rate optimization, Open rate optimization, Cold email infrastructure, Lead hygiene, Email spam issue fixing, Cold email audit Cold Outreach, Cold Email, Email Deliverability, Email Automation, GoHighLevel, Instantly ai, Smartlead, Clay, Apollo io, B2B Lead Generation, SPF, DKIM, DMARC, DNS, CRM Automation,, Lead Generation Strategy, Marketing Automation, Email Campaign Setup, Sales Automation I’m available to start immediately and happy to review your Cold Email setup before we begin.