Hire the Best Email Etiquette Specialists
in Nigeria

Are your customers waiting too long for replies or getting frustrated with slow support? I help businesses respond faster, stay organized, and turn customer inquiries into positive experiences. I’m a Customer Support Specialist who helps businesses deliver fast, professional, and reliable support that keeps customers coming back. I manage customer conversations, organize your support system, and ensure every message is handled quickly and professionally Here’s how I can support your business: ✔ Email & live chat support (professional and empathetic responses) ✔ CRM setup and management (Zendesk, HubSpot, Freshdesk, ClickUp) ✔ Inbox and ticket management (fast response & follow-ups) ✔ SOP creation and workflow optimization ✔ Light administrative support related to customer operations (inbox, scheduling, documentation) Proven results: ✔ Handled 3,000+ customer interactions across email and chat ✔ Managed customer records with accuracy and consistency ✔ Trained and supervised 30+ customer support interns I understand that every customer interaction matters, and I treat your business like my own. Tools I work with: Zendesk | HubSpot | Freshdesk | ClickUp | Trello | Slack 📩 Send me a message — I’m ready to help you improve your customer support and response time.

Most outbound doesn't fail because of effort. It fails because targeting, messaging, follow-up, and data are never fully aligned at the same time. I help B2B companies build cold email systems that generate real replies and qualified conversations. I don't just hand over a sequence and disappear. I stay involved, managing leads, tracking pipeline activity, following up with the right prospects at the right time, and making sure opportunities don't get lost in the gaps. That's the part most specialists skip. It's the part I actually enjoy. Results I’ve delivered in practice - Reply rates increased from 0.6% to 4.2% after tightening ICP and rewriting messaging from scratch - Bounce rates reduced from 11% to 1.4% after a full list clean and deliverability overhaul - A SaaS client booked 14 qualified calls in 3 weeks from a sequence we built together - Full cold email infrastructure: domains, inboxes, warm-up setup, and inbox placement within 10 days - Managed lead pipelines and appointment setting, ensuring consistent follow-up and timely engagement with qualified prospects Where I can help you Cold Email & Outreach Writing sequences that get replies, not just opens. Campaign strategy, A/B testing, and making sure messaging actually connects with the right prospects. Lead Generation & List Building Finding the right people, not just more people. ICP development, prospect research, list verification, and enrichment so outreach starts with clean, targeted data. SDR, Appointment Setting & Pipeline Management This is the day-to-day execution: managing leads, booking appointments, following up consistently, keeping CRM accurate, and making sure your pipeline reflects reality. If you need someone to own this process daily and stay accountable to results, that's where I work best. Deliverability & Infrastructure Setting up domains and inboxes properly, managing warm-up, protecting sender reputation, and making sure emails actually land where they're supposed to. If your outbound is generating noise but not meetings, or you have leads sitting in a pipeline nobody is actively working, send me a message and tell me what's going on. I'll tell you honestly what I think needs to change and where I'd start.

Your email list is not the problem. The problem is usually what happens after someone joins it. 👀 A new subscriber joins your list and receives a generic welcome email. A potential customer clicks once and never hears from you again. An existing customer buys from you, but there is no follow-up system to bring them back. That is where I come in. 🚀 I am an Email Marketing Strategist/Specialist who helps businesses turn their email lists into structured systems for nurturing leads, converting prospects, retaining customers, and generating repeat revenue. I have completed 70+ email marketing projects for startups, e-commerce brands, SaaS companies, and service-based businesses, working across Mailchimp, HubSpot, Beehiiv, MailerLite, and Kit. I don't approach email as simply designing attractive newsletters or scheduling campaigns. I look at the entire customer journey: 🔍 Where did the subscriber come from? What do they need to hear next? What should happen if they don't open? What should happen if they click? What should happen after they buy? Then I build the campaigns, automations, segmentation, and messaging around those answers. 🛠️ What I Can Help You Build ⭐Mailchimp: Campaigns, Automations, Customer Journeys, Segmentation, Templates, Forms, and Integrations ⭐HubSpot: Email marketing, Workflows, Lead Nurturing, Segmentation, CRM-connected Campaigns, and Automation ⭐Beehiiv: Newsletters, Publication Setup, Subscriber Growth Systems, Welcome Sequences, and Monetization-focused Email Campaigns ⭐MailerLite: Newsletters, Landing Pages, Forms, Automations, Subscriber Management, and Nurture Sequences ⭐Kit: Broadcasts, Sequences, Subscriber Tagging, Automations, Lead Magnets, and Creator-focused Email Funnels 📈 Beyond the Platform I can also help with: ✅ Email campaign strategy and execution ✅ Welcome & nurture sequences ✅ Lead magnet funnels ✅ Abandoned cart & post-purchase automation ✅ Newsletter design and management ✅ Promotional & product launch campaigns ✅ List cleanup and segmentation ✅ Email copywriting and content strategy ✅ Signup forms & landing pages ✅ A/B testing and campaign optimization ✅ Email deliverability & domain authentication ✅ Performance tracking and reporting ✅ Integrations between your email platform and other tools 💡 But Here's What Matters Most I don't want you to have more emails. I want you to have a better email system. A good email strategy should reduce your business's dependence on manually sending campaigns every week. Your welcome sequence should work while you're sleeping. 😴 Your leads should be nurtured automatically. 🔄 Your customers should receive relevant follow-ups. 🤝 And your newsletter should have a reason to exist beyond simply “sending an update.” 🎯 Why Work With Me? If you're looking for someone to design an email, I can do that. If you're looking for someone to build and manage the system behind your email marketing, that's where I bring the most value. Whether you're currently using Mailchimp, HubSpot, Beehiiv, MailerLite, Kit, or any similar email marketing platform, send me a message and tell me what you're trying to achieve. I will help you figure out what needs to be built, fixed, or improved. 🚀

I am a result-driven Customer Success and Business Operations Professional with over 6 years of experience managing customer/client relationships, cross-team communication, and providing excellent customer service. I enjoy finding creative solutions across products, customer service, and business development initiatives. ✨Customer Service ✨Escalation Management and Complaint Resolution ✨Business Account Onboarding ✨Virtual Assistance Skilled in the following; 🔹Email Support 🔹Cold/warm calling 🔹Ticketing System/ Online Chat Support 🔹E-commerce - Shopify Want a smart and prudent workflow process management? I am highly skilled in managing projects from start to completion. CERTIFICATIONS 🔹Google Project Management Professional 🔹Business Writing Skills & Email Etiquette 🔹Brand Management I look forward to working with you. Cheers!

You built your business to create freedom. So why are you still buried in emails, chasing calendar conflicts, and managing tasks that shouldn't need your attention? The answer is simple. You need an Executive Assistant. I am an Executive Assistant dedicated to helping founders, Startups, and CEOs stay organized and in control by taking email management, calendar management, and CRM management completely off their plates. You focus on growing your business. I handle everything else. What I do as your Executive Assistant: ✅ Email & Inbox Management: I sort, organize, and respond to your emails daily so your inbox is always clean and nothing important gets missed. ✅ Calendar Management: I schedule your meetings, protect your time, and make sure your calendar works for you, not against you. ✅ CRM Management: I keep your CRM organized, clean, and up to date across HubSpot, Zoho, Go HighLevel, Zendesk, and Freshdesk so your data is always accurate and reliable. ✅ Operations & Task Coordination: I track your tasks, manage deadlines across Asana and Trello, and keep everything moving so you stay on top of priorities without feeling overwhelmed. ✅ Executive Support: I handle your scheduling, reminders, and daily coordination so you stay focused, prepared, and in control of your day. ✅ Admin Support: I handle data entry, document organization, and follow-ups so your day runs without interruptions Tools i work with daily as an Executive Assistant : Google Workspace • Microsoft Office • HubSpot • Zoho CRM • Go HighLevel • Zendesk • Freshdesk • Notion • Slack • Zoom • Discord • Trello • Asana • Monday What changes when you hire me as your Executive Assistant: ✔ Your inbox and calendar stay organized every single day ✔ You get back 10–15 hours every week ✔ Your CRM is always clean, current, and reliable ✔ You have an Executive Assistant who handles things before they become problems You built your business to have freedom, not to spend your day on tasks that an Executive Assistant can handle better and faster than you. Ready to finally delegate? Click Invite to Job or send me a message. I respond fast, and I am ready to start.

I’m John Eme, a highly reliable Virtual Assistant | Administrative Assistant | Client Success Specialist with 5+ years of experience supporting founders and teams across multiple continents and time zones. I help businesses stay organized, responsive, and efficient by managing operations, client communication, and daily admin so you can focus on growth. What I support (end-to-end): ✅ Calendar & inbox management (scheduling, triage, follow-ups, meeting notes) ✅ Client success & support (onboarding, check-ins, ticket handling, retention-focused communication) ✅ CRM & pipeline management (HubSpot/Salesforce-style workflows, updates, reporting, hygiene) ✅ Admin & operations (SOPs, process improvement, documentation, file management) ✅ Project coordination (Notion/Asana/Trello, deadlines, task tracking, stakeholder updates) ✅ Research & data handling (web research, spreadsheets, reports, simple dashboards) ✅ Travel & logistics (itineraries, bookings, reminders, time zone coordination) ✅ Internal comms (Slack/Email etiquette, team updates, meeting agendas) You’ll get: fast responses, clean execution, clear updates, and someone who takes ownership without constant supervision. If you need a dependable right-hand who keeps things moving, message me, and I’ll reply quickly.