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Clients rate Email Handlers
Rating is 4.7 out of 5.
4.7/5
based on 665 client reviews
  • $40 hourly
    • 5.0/5
    • (65 jobs)
    I help B2B/B2C brands make more sales with Email Marketing in three steps ✅ By structuring a compelling offer, and copy for their product/services ✅ Identify the right leads suitable for this offer ✅ Send highly personalized marketing campaigns to the prospects. One of the primary reasons people pull out their credit cards to buy is because they want to solve problems and live a better life. It's the same reason sick people seek medical aid, weighty people hit the gym, and men use hair growth products and get surgeries. With this in mind, selling becomes easy by: ✅ Creating a proven solution ✅ Identifying people with problems your solution can solve ✅ Use case studies and testimonials to build trust ✅ Clearly point out their pains, show them what it's robbing them of, and tell them how amazing their lives would be with a solution. ✅ Now watch them pull out their credit card to buy. Why Work with Me? ✅ Proven Expertise: Six (6) Years of experience as an Email Marketing Specialist. ✅ Results-Driven Approach: Focused on achieving tangible outcomes for your business. ✅ Dedicated Support: Partnering with you every step of the way to ensure success. I am Sebastian David, an Email Marketing expert with over five years of experience in Cold Email, Email Deliverability, and Bulk Emailing. 📌 COLD EMAIL: I help businesses plan and execute highly effective cold email strategies. First I aid clients in identifying their ideal prospect persona because regardless of how persuasive the content is, It will sound vague to the wrong audience. This is a crucial step to attaining success in any cold email campaign. I help businesses set up their ideal cold email CRM to achieve maximum delivery by ensuring all authentication records like SPF, DKIM, and DMARC records are properly configured, and create email content, and automation to streamline their cold email process. 📌 EMAIL DELIVERABILITY: One of the major challenges businesses encounter when prospecting with email is quality email delivery. Over time, emails get sent to the spam folder, or even worse send email addresses get blacklisted. I aid businesses in maintaining good email delivery and ensure that a sending domain is properly set up. Before launching any campaign, I ensure that DKIM, SPF, DMARC, and BIMI records are properly set up to attain complete authentication to ensure inbox delivery. I also have experience with deliverability troubleshooting and spam filter removal. 📌 BULK EMAILING: I aid businesses in strategizing, setting up, and managing bulk cold email campaigns without worrying about delivery issues. I have managed several bulk cold email campaigns sending over 80k emails in two weeks, 50k emails, and 20k emails respectively. Whatever the size of your prospect, we can strategize and set up an enabling infrastructure to send out bulk cold emails. I offer businesses consultation on the best cold email strategies to get incredible results, and how to avoid the spam folder while prospecting. Here is a list of services I offer: ✅ I will help you map out your ideal prospect persona for cold emailing. ✅ I will help you set up your cold email CRM for success and always deliver to the inbox ✅ I will help you maintain deliverability as you continue to send cold emails ✅ I will offer you the best advice on email sending best practices, and how to avoid the inbox ✅ I will help you set up your DNS records to attain a %100 sending score ✅ I will help you clean up your mailing list and get rid of dead email addresses hurting your delivery. ✅ I will help you perform a spam test to determine your inbox placement. Here is a list of tools I can help your team manage and setup - LinkedIn Sales Navigator - Skrapp - Emailsearch.io - Snovi.io - Hunter.io - Instantly.ai - Lemlist.com - Smartlead.ai - Apollo.io - Woodpecker Let's talk about your current project, review your strategies, and come up with crucial modifications to help you maximize results.
    Featured Skill Email Handling
    Email Copywriting
    Email Deliverability
    Email Security
    Email Marketing Strategy
    Email & Newsletter
    Email Communication
    Email Automation
    Bulk Marketing
    Email Campaign Setup
    DNS
    Email Template Development
    Email Design
    Email Support
    Email Marketing
  • $40 hourly
    • 4.9/5
    • (40 jobs)
    Hi, I’m Mo! Your go-to Online Business Manager (OBM) & Tech VA. With over 5 years of experience supporting 50+ businesses, I help visionary founders step out of the chaos and into clarity. “Working with Mo as my OBM was a blessing for my business. She helped me see beyond my current limitations and implement strategies that transformed my business operations and income. I’m now earning more, working less, and feeling more fulfilled in my work. I couldn’t have done it without her!” - One of my happy clients If your business feels like it’s running you instead of the other way around, you’re likely: Drowning in admin tasks instead of focusing on growth Overwhelmed by all the moving parts Ready to scale but stuck in the backend chaos Juggling operations, client delivery, and team management Want to launch a program, course, or product, but you are overwhelmed with all the moving parts Sound familiar? That’s where I come in. I bring the structure, strategy, and systems you need to scale without burning out. Here’s what I offer: 🔹 Operational Efficiency From SOPS to automations, I streamline your workflows so you gain back hours and peace of mind. 🔹 Project & Team Management Whether it’s a new launch or daily team oversight, I keep things moving and everyone aligned. 🔹 Client Experience & CRM Setup Specialist in Dubsado and client journey mapping, onboarding, automations, and support without the overwhelm. 🔹 Strategic Planning for Growth From KPIS to quarterly planning, I help you focus on what matters most. 🔹 Administrative & Tech Support I manage the day-to-day backend, implement new tools, and handle tech so you don’t have to. 🔹 Hiring & Team Coordination From recruitment to onboarding and team comms, I help you grow with the right people in place. Tools I work with (just to name a few): Dubsado, GoHighLevel, ClickUp, Asana, Slack, Kajabi, WordPress, Squarespace, HoneyBook, Teachable, Acuity, ConvertKit, Mailchimp, ActiveCampaign, Zoom, Canva, Salesforce, Trello, and more. Some results I’ve helped clients achieve: Save 10+ hours per week with streamlined operations Increase revenue by 30% through optimised workflows Scale their teams and offers with systems that actually work ✨ My Style: Warm, strategic, and proactive. I don’t just take tasks off your plate, I think with you and for you. You’ll gain a thought partner who’s just as invested in your vision as you are. Let’s take your backend from “barely surviving” to strategic, streamlined, and scalable. Ready when you are. 💛 #operationsmanager #businessmanagement #obm #onlinebusinessmanager #dubsado
    Featured Skill Email Handling
    Digital Project Management
    Project Management
    Team Management
    Data Entry
    Email Support
    Administrative Support
    Proofreading
    File Management
    Digital Marketing
    Virtual Assistance
    Customer Service
    Email Communication
  • $40 hourly
    • 5.0/5
    • (105 jobs)
    I am a virtual legal assistant and a professional writer with a solid command of both the U.S and U.K vocabulary. As a writer with over 3 years of ‎experience, I have researched and developed original content on blog posts, product descriptions, SEO articles, website content etc. I also engage in intensive research to ensure all my contents are 100% genuine and that they always pass the Copyscape test. As a virtual legal assistant, I assist sole practitioners and law firms with legal administrative tasks. Due to my legal knowledge and training, I also assist with reviewing and drafting contracts. Building a solid relationship with my clients has been one of the most important aspects of my work, so I make sure I adhere to all instructions and submit completed jobs before the stipulated deadline. I am hardworking, honest and I pay keen attention to detail. I look forward to working with you.
    Featured Skill Email Handling
    Copywriting
    Scriptwriting
    Online Chat Support
    Email Support
    Legal Drafting
    Legal Research
    Content Writing
    Email Communication
    Virtual Assistance
    Customer Service
    SEO Writing
    Blog Content
    Fashion & Beauty
    Blog Writing
    Article Writing
  • $36 hourly
    • 5.0/5
    • (11 jobs)
    My job experience for over 5 years has been to support users. This is something I love to do every day. I have been successful in setup and configuring applications on Windows & Mac operating systems and providing support for SAAS and PAAS applications such as Azure AD, AD Connect, Outlook, OneDrive, SharePoint, Exchange Online, Migration, Windows Security; On-premises servers such as Exchange, Windows, Active Directory. Also working to ensure your services are secure with Microsoft Azure Security and managing your devices (BYOD) with Endpoint Manager. I collaborate with my team members, technical leads, and managers to resolve issues, complete the task in SLA time, and ensure client expectations are met with high-quality support to maintain high values of KPI. Why hire me? I guarantee a project treated with exceptional care and attention to detail. I am accountable, reliable, and a fast learner. Contact me to get the best service you deserve.
    Featured Skill Email Handling
    Command Language
    Splunk
    Zendesk
    Atlassian Confluence
    Jira
    Microsoft Exchange Online
    Customer Service
    Microsoft Certified Professional
    Online Chat Support
    Communication Skills
    Windows 10 Administration
    Office 365
    Ticketing System
    Email Communication
    Microsoft Active Directory
  • $35 hourly
    • 5.0/5
    • (11 jobs)
    My name is Temidayo Frank Obasoyen. I am a Microsoft 365 Enterprise Administrator, Microsoft Security Administrator Associate, Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Security Engineer Associate. I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, Head of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients. I have experience creating technical architecture documents and SOP creation for operation. I have experience work daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and help provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhere to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. I have a Windows 11 Pro PC with the latest updates installed, 16 GB RAM, Core i7, 500 GB HDD with no 3rd-party antivirus software installed and 11th generation. I am fluent in English and with excellent chat skills. I have a work environment conducive to the job (with internet speeds greater than 70 MBs). I have a decent headset/mic for customers to hear me. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Good understanding of DNS, Hybrid Email Routing, Email Tracking, SMTP/ Application Mail Relay, Backup and Restore, Disaster recovery concepts • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement large scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience on Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)
    Featured Skill Email Handling
    Administrative Support
    Troubleshooting
    Email Communication
    Customer Support
    Microsoft Exchange Online
    Microsoft Teams
    Customer Service
    Microsoft Active Directory
    Technical Support
    End User Technical Support
    Microsoft Outlook
    Office 365
    Ticketing System
    Email Support
    Phone Support
  • $40 hourly
    • 5.0/5
    • (14 jobs)
    Microsoft Certified Trainer (MCT)| Microsoft 365 Subject Matter Expert | Tier 2 Support Engineer | Cloud Administrator| IT Support Specialist | Dynamics 365 CRM| SharePoint Online - OneDrive for Business | Zendesk Administrator | Pipedrive
    Featured Skill Email Handling
    Technical Support
    Email Support
    Product Knowledge
    Microsoft Teams
    Microsoft Exchange Online
    Email Communication
    Microsoft SharePoint Administration
    Communication Etiquette
    Customer Support
    Microsoft Active Directory
  • $60 hourly
    • 5.0/5
    • (23 jobs)
    Let me tell you why you're not making sales: I've seen copy on emails, websites, and marketing content generally, that felt like the written equivalent of a sleep-deprived call center agent on her 4th cup of coffee, working at 2 am. (Even if you're B2B, you're writing to humans, not robots. And let's be honest—no one enjoys reading the stuffy, high-sounding jargon you see in most B2B copy). This is what drives your customers away. This is what makes them ignore your offers, emails and content. Well, good news: I have the secret potion to fix this. What's that? You're asking what the potion is? Well, it won't be a secret anymore, will it? But I'll give a hint — it's made of 4 secret ingredients that I used to write this very bio. And when I work with you, I'll be using it to write your copy projects. You'll be getting copy that ACTUALLY brings results. That can pay itself over. Think about a long, cold shower after an hour of sweating it out at the gym. Yeah, that's how your stuff is going to feel to your audience. Refreshing. Reinvigorating. And of course, the money will follow. *commerci— testimonial break* "You nailed it!!!! Excellent work with the emails. I liked how the second one was so relatable. I’m really happy with this." -A recent client (who hired me again for another project shortly after). "Brilliant! I'm so glad I hired you, Fayo. I'm very happy with the results!" -Another happy client (this client ALSO hired me for another project. She said, "The best part about working with Fayo was the attention to detail. She asked questions about major and minor details that made a huge difference with the content provided. I've got another important and dear to me project coming up and I am certain I will be requesting Fayo's services again"). And in case you're thinking I write just emails and sales pages, you might have to think twice because my clients say I write awe-mazing: -Web copy (Home page, About Us, Product/service descriptions) -Landing pages -Lead magnets -Blog posts So buckle up, send me that invite, and let's make some moolah together. PS: I like to work very closely with my clients to ensure maximum results, I have a limited number of projects I can take on each month. So if you're interested in any of my services, send me a message, and let's see if we're a good fit.
    Featured Skill Email Handling
    Sales Letter
    Email Campaign
    Lead Generation
    Lead Nurturing
    Email Marketing
    Email List
    Email Communication
    Outreach Email Copywriting
    Website Copywriting
    Sales Copywriting
    Copywriting
    Landing Page
    English
    Email Marketing Strategy
    Email Copywriting
  • $56 hourly
    • 5.0/5
    • (14 jobs)
    FOCUS ON CREATING; LEAVE THE REST TO ME Hello {​​​​​​{​​​​​​ subscriber.first_name | strip | default: "there" }​​​​​​}​​​​​​, Do you need your Kit account set up optimally? Want to eliminate those day-to-day Kit tasks without sacrificing quality? Here's how I can help: 📩Setting up and optimizing your Kit account and Creator Profile 📩Designing landing pages and forms; connecting them to your website 📩Migrating emails into Kit 📩Segmentation and tagging specific to Convertkit 📩Building a sequence or automation 📩Editing, Proofreading and Scheduling newsletters 📩Virtual assistance for mundane everyday tasks As a creator myself, I uniquely understand the issues we face on the platform. I'll paint a picture: Imagine if, instead of the 5 hours? you'd normally spend on Kit to get your newsletter out, all you need to do is: 👉Write your context in a Doc/Notion page 👉Review the test email once everything is set up 👉Specify the changes you want 👉Talk to someone when you get stuck asap (I'd give this 2 hours tops) And voilà! Your audience receives the same quality, with less stress on your part. (Maybe even better content because you can give that your all). So what do you say? Do you need a Kit Expert? Disclaimer: I am not 'winging it' here. I will be very clear to you about expectations and my capabilities. 💼PROOF Find my Creator Profile and everything else in the portfolio section 📋HERE'S MY PROCESS: 1. Interact - We get on a call to find out if your needs meet my solutions 2. Ideate - I create a detailed plan with recommendations for your project, and you review it. 3. Implement - I work on your project 4. Iteration - You review the work, and give me feedback This cycle may continue for long-term projects. 🕜NEXT STEP Send a message, let's talk Kit.
    Featured Skill Email Handling
    Personal Blog
    Email System
    Email & Newsletter
    Newsletter
    Email Communication
    Newsletter Writing
    ConvertKit
    Email Template
    Email Automation
    Klaviyo
    Email Marketing
    Email Copywriting
    Email Campaign Setup
    Email Design
    Email Template Development
  • $35 hourly
    • 4.9/5
    • (8 jobs)
    Wait! Did the first quarter of 2025 just vanish, gone in a flash, never to return? The second quarter is already rolling in also, gaining momentum. Blink, and it too will be gone. Now, let's play a quick game. I want you to pause for a minute and look at the world around you? Did you see that it's louder, busier, and more competitive than ever and that customers aren’t just buying products...they’re buying stories, experiences, and brands they can believe in. If you're a business owner, my question to you is: Why should your brand matter to anyone? Why should they believe in you and choose you over the thousands of options available to them? Hello, I'm Esther. Asides from being a Top Rated Expert on Upwork (only 10% freelancers have this achievement). I'm the Brand Strategist you should have met first and the last you'll be needing to build market-dominating brands. I turn ordinary ideas into the extraordinary and craft stories that connect, inspire, and sell using my ^Unique Branding Proposition Framework (UBP). If you DON'T know where to start from, FRUSTRATED with blending in, struggling to stand out, or feeling like your brand isn’t living up to its potential, you’re in the right place. Together, we’ll build a brand that doesn’t just exist but one that thrives, capture hearts and open wallets. Now, here is how we’ll get there 👇👇👇 I don’t believe in one-size-fits-all solutions. I believe every brand can be built uniquely, with a differentiation and your strategy should reflect this: 1. Strategic Foundation ✅Deep market research & analysis ✅Competitor Analysis ✅Brand positioning & UBP development ✅Consumer insights & targeting 2. Brand Architecture ✅Purpose, vision & mission crafting ✅Unique offerings and Promise ✅Brand story & messaging ✅Brand culture & targeting 3.Visual identity development ✅Brand Name and logos ✅Brand voice, tone & personality ✅Brand taglines/one-liner ✅Brand Archetype 4.Growth Implementation ✅Launch strategies ✅Content & social media marketing ✅Digital product development ✅Customer engagement systems Okay. This is the moment you begin to wonder why you should trust this stranger on Upwork in 2025 where there are thousands of other people promising similar promises and there's even CHATGPT? WELL, HERE'S WHY YOU SHOULD WORK WITH ME _________________________________________________________________________ ✨ 2,000+ Brands Transformed: I’ve helped businesses like yours go from overlooked to unforgettable. From startups to small businesses. ✨ Tailored Strategies: No copy-paste BS here. No fluff . Every brand I work with gets a Branding Framework tailored to their specific needs. ✨ Results That Matter: I don’t just create pretty brands. I build brands that sell, scale, and succeed. ✨ Your Partner in Growth: From the first message to the final launch, I’m with you every step of the way. I just love Esther, she truly understood my needs and made life easier for me as an entrepreneur. I hope every business owner that needs you finds you quick enough" These are the words from Sadie. _________________________________________________________________________ What You’re Guaranteed to get 👇 •A brand that’s uniquely yours, from the story to the strategy. •A clear roadmap to hit your goals and smash your milestones. •A brand customers/clients fall in love with. •A brand strategy & marketing documents with strategic routes, plans and implementations. 𝗠𝘆 𝗣𝗿𝗼𝗺𝗶𝘀𝗲: No fluff. No templates. No mediocrity. Just strategic, creative, and results-driven brand building that makes your competition irrelevant and your customers loyal. _________________________________________________________________________ Imagine a brand that 👇 ✅ Stands out in a crowded market ✅ Tells a story your customers can’t ignore ✅ Builds trust so deep, they’ll choose you every time ✅ Drives action whether it’s a sale, a follow, or a loyal fan _________________________________________________________________________ This isn’t just a dream. It’s what happens when strategy meets creativity, and when a brand is built with intention. It's what I'm here to help you achieve. Ready to take over with your brand? I'm happy to see you WIN. Click the button below to message me, and let’s start building your brand today. Remember that it's still the early hours of the second quarter of the year. If you don't take actions now, you might wake to 2026. There's no better time you have than now to stand out, differentiate, and achieve your goals. Let’s make it happen together. Click that button Now. Brand warrior, Esther 💜
    Featured Skill Email Handling
    Email Communication
    Sales Copy
    Email & Newsletter
    Email Marketing Strategy
    Email Marketing
    Brand Identity
    Branding
    Brand Positioning
    Personal Branding
    Branding & Marketing
    Brand Naming
    Brand Development
    Brand Strategy
    Storytelling
    Brand Consulting
  • $45 hourly
    • 4.7/5
    • (17 jobs)
    To create an effective working environment equipped with proper time management, effective communication skills with eyes on details. * Exceptional communication skills to ensure that every customer's complaint is resolved speedily and effectively. * I am a smart and detail oriented freelancer ensuring that all tasks are completed with 100% accuracy and as-per client instruction; * I am multifaceted; whatever role I am assigned to play, I play with all diligence and integrity of heart - either as a team leader or a team player. * As a researcher, I have the ability to work on projects in varying industries and sectors, either simple or complex.
    Featured Skill Email Handling
    Data Entry
    Email Communication
    General Transcription
  • $15 hourly
    • 4.9/5
    • (21 jobs)
    I’m a versatile Virtual Assistant and Customer Support Specialist who loves helping businesses run smoothly. With years of experience in customer support, data entry, and virtual assistance, I focus on streamlining processes and providing solutions that keep things moving forward. I pride myself on being approachable, reliable, and always ready to take on new challenges to support my clients’ goals. If you’re looking for someone who truly cares about your business and can help you get things done, let’s chat
    Featured Skill Email Handling
    Tidio
    Shopify
    GoDaddy
    Administrative Support
    Customer Service
    Freshdesk
    Task Coordination
    Customer Experience
    File Management
    Virtual Assistance
    Email Communication
    Data Entry
    Microsoft Excel
  • $10 hourly
    • 5.0/5
    • (22 jobs)
    Highly Skilled Virtual Assistant | Executive Assistant | Project Manager | Administrative Support & Canva Design Specialist | Marketing Designer – Lead Generation Documents & Canva Materials Are you looking for a Virtual Assistant who can handle multiple tasks with efficiency and precision? I specialize in email and calendar management, CRM updates, project coordination, Graphic design, social media management, data entry, research, and workflow automation. With over 7 years of experience, I have worked with businesses, coaches, and agencies, providing top-tier administrative support, customer service, content management, and digital marketing assistance. I am proficient in tools like Asana, ClickUp, Trello, Notion, Monday.com, Salesforce, HubSpot, Zoho, Google Workspace, Slack, and Calendly. I also have expertise in WordPress uploads and edits, SEO content writing, video editing, and graphic design using Canva. Whether it's managing your business operations, streamlining processes, or optimizing workflows, I ensure everything runs smoothly while you focus on growing your business. Clients I've Worked With: ✔ Baltimore Therapy Center – WordPress management, content editing, admin support ✔ Raffi Bilek (TheCommunicationBook.com) – Website updates, video editing, email marketing ✔ Kickly.net – Social media management, project coordination, content creation ✔ Talica Davies Consulting – Business support, presentations, scheduling ✔ Emerging Communities Africa – Communications assistance, report writing In case you're considering why you should hire me, here are few more details about my professional experience; With extensive experience in virtual assistance, content management, and digital marketing, I have worked with reputable clients such as Baltimore Therapy Center, Raffi Bilek (TheCommunicationBook.com), Kickly.net, and Talica Davies Consulting, providing comprehensive support in website management, graphic design, video editing, and administrative tasks. At Baltimore Therapy Center, I managed WordPress uploads and edits, ensuring content was well-structured and SEO-friendly. Additionally, I provided administrative support, handling emails, scheduling appointments, an Client Testimonials: "I will hire him again, he did a great job." - Kelley Marvin "Isaiah was very responsive and had great turnaround. Thank you for your hard work, Isaiah!" - Kyle Gantzer, CEO of KG Consulting "He was an exceptional proofreader with a quick turnaround time. He picked out all the errors even the ones I couldn't see. Great Job!" - Afolabi Blessing, Drip Republic "Isaiah finished the project remarkably quickly at a very reasonable price. He caught many typos exactly as I had hoped, and made some useful suggestions as well." - Raffi Bilek, Director of Baltimore Therapy Center "One thing I appreciated about working with Isaiah, aside from his skills, was his quick turnaround and delivery of high-quality work. I look forward to working with him again." - Afobell Media "Awesome, thank you Isaiah! | Thank you, it's great. So much nicer than anything I could make! And better than the boring 3-page pdf of just words. Thanks again! - Talica Davies, CEO Talica Davies Consulting I offer a range of services to streamline your workflow and boost your online presence, including: My Expertise Includes: ✅ General Virtual Assistance – Research, project management, CRM updates, file organization, data entry ✅ Executive Assistance – Calendar & email management, appointment setting, meeting prep ✅ Content & Social Media Management – SEO writing, WordPress edits, Canva graphics, video editing ✅ Marketing & CRM – HubSpot, GoHighLevel, Zoho, Mailchimp, Apollo.io, lead generation Outlined below are further details about my expertise: 🔔 General Virtual Assistant ✔️ Research ✔️ Project Management ✔️ CRM ✔️ File Management, Processing, and Conversion ✔️ Data Entry / Data Management l Data Scraping ✔️ Error Detection ✔️ Inventory Entry ✔️ Events Research ✔️ Posting Ads 🔔 Executive Assistant ✔️ Calendar Management ✔️ Email Management ✔️ Appointment Setting / Scheduling ✔️ Meeting Preparation ✔️ Market Research 🔔 Tools ✔️ Asana ✔️ Notion ✔️ Trello ✔️ ChatGPT ✔️ Slack ✔️ Calendly ✔️ Google Calendar ✔️ Google Workspace / Suite ✔️ Loom ✔️ Zoom ✔️ Dropbox ✔️ Outlook ✔️ Canva 🔹 𝐖𝐡𝐲 𝐇𝐢𝐫𝐞 𝐌𝐞? ✔ Detail-Oriented & Reliable – No missed deadlines, no overlooked details. ✔ Tech-Savvy & Proactive – Skilled in CRM management (Go High Level, Salesforce, HubSpot, Zoho), project management tools (ClickUp, Asana, Monday.com, Trello), and file organization (Google Drive, Dropbox). ✔ Confidential & Trustworthy – Experienced in handling sensitive business and executive data. ✔ Efficiency Expert & Problem-Solver – Always anticipating challenges and providing solutions. 📅 I’m currently accepting new clients! Let’s discuss how I can help your business run smoothly. Click "𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛" or send a message—I respond immediately!
    Featured Skill Email Handling
    Project Management
    Event Planning
    Asana
    Project Workflows
    Microsoft Office
    Appointment Scheduling
    Communication Skills
    Data Entry
    Customer Support
    Make.com
    Google Workspace Administration
    Email Communication
    Administrative Support
    Canva
    Virtual Assistance
  • $6 hourly
    • 5.0/5
    • (5 jobs)
    ⚡𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄 𝐍𝐎𝐖 Running a business means juggling a lot of tasks , I’m here to lighten the load. As an experienced Virtual Assistant, I provide customized administrative support that keeps things running smoothly behind the scenes, so you can focus on growth and strategy. 𝑯𝒐𝒘 𝑪𝒂𝒏 𝑰 𝑨𝒔𝒔𝒊𝒔𝒕 𝒀𝒐𝒖? 🔍 Administrative Services – Keep your focus on high-priority tasks while I manage your calendar, organize emails, proofread documents, and handle file organization. This helps you gain back a huge chunk of your time daily. 🔍 Data Management – Free yourself from time-consuming tasks like spreadsheet management, data entry, web research, and data scraping. Let me handle the details while you concentrate on growing your business. 🔍 Customer Service – Your customers will receive prompt and professional support through email ,phone or chat, ensuring quick resolution of inquiries and fostering long-term loyalty. Their satisfaction is my top priority. 🔍 Project Management – Stay on top of deadlines and progress effortlessly. With my expertise in Trello, Asana, Click Up, and Monday.com, you get a clear view of task assignments, timelines, and milestones. 𝑻𝒐𝒐𝒍𝒔 𝑰 𝑼𝒔𝒆 💻 Google workspace: Google forms, Google docs, Google Sheets, Googles slides. 💻Email Management : Gmail, Outlook, WordPress, Mailchimp. 💻CRM Tools: HubSpot, Freshdesk, Intercom, Zendesk, Shopify. 💻 Project Management Tools: Trello, Asana, Click Up, Notion, Monday.com. 💻 Calendar Management: Google Calendar, Calendly, Pick time, Acuity. 💻Communication Tools: Zoom, Google Meet, Teams, Slack, Discord. 💻Graphic Design: Canva, Figma, Adobe Illustrator & Photoshop. 𝑴𝒚 𝑪𝒐𝒓𝒆 𝑺𝒌𝒊𝒍𝒍𝒔 💻 Proven Experience – With my expertise in different industries including IT, real estate, and e-commerce, I help streamline your processes for better efficiency and smoother operations. 💻 Tech-Savvy and Versatile – You save time on training because I’m already skilled in a wide range of administrative tools, ensuring a seamless workflow. 💻 Excellent Communication Skills – Clear, professional, and timely communication keeps your business running smoothly and eliminates misunderstandings. With strong speaking and writing skills in English, I ensure clarity and effectiveness in every interaction. 💻 Detail-Oriented – You can rely on my keen attention to detail and accuracy in every task, from data entry and customer interactions to email management, scheduling, and document preparation. I ensure minimal errors and maximum efficiency to keep operations running smoothly. 💻 Adaptable – Whether it's new tools, different time zones, or evolving processes, I quickly adjust to fit seamlessly into your existing workflows, ensuring smooth operations without disruption. ===================================================================== 𝑨𝒗𝒂𝒊𝒍𝒂𝒃𝒊𝒍𝒊𝒕𝒚 I accept short-term projects, hourly projects ,fixed projects, and long-term collaborations. 𝑯𝒊𝒓𝒆 𝒎𝒆: If you’re looking for a reliable partner to handle your workload efficiently, send me a "𝒅𝒊𝒓𝒆𝒄𝒕 𝒎𝒆𝒔𝒔𝒂𝒈𝒆" or hit the "𝑰𝒏𝒗𝒊𝒕𝒆" button! Best Regards, Nancy A.
    Featured Skill Email Handling
    Shopify
    Shopify Dropshipping
    Automation
    Microsoft Excel
    Email Support
    CRM Software
    Microsoft PowerPoint
    Personal Administration
    Communication Skills
    Virtual Assistance
    Ticketing System
    Project Management
    Customer Support
    Email Communication
    Administrative Support
  • $15 hourly
    • 4.6/5
    • (29 jobs)
    *****𝗗𝗿. 𝗚𝗶𝗻𝗮 𝗠𝘂𝗶𝗴𝗮𝗶 | 𝗖𝗮𝗿𝗲𝗲𝗿 𝗖𝗼𝗮𝗰𝗵 & 𝗙𝗼𝘂𝗻𝗱𝗲𝗿, 𝗜𝗺𝗺𝗶𝗴𝗿𝗮𝗻𝘁 𝗖𝗮𝗿𝗲𝗲𝗿 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗼𝗿 "𝗚𝗼𝗼𝗱 𝗮𝘁 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴 𝘁𝗮𝘀𝗸𝘀, 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, 𝗮𝗻𝗱 𝗺𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀 𝗮𝗻𝗱 𝗺𝗮𝗶𝗻𝘁𝗮𝗶𝗻𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻" *****𝗦𝗵𝗲𝗿𝗼𝗻 𝗠. | 𝗠𝗶𝗻𝗱𝘀𝗲𝘁 & 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗖𝗼𝗮𝗰𝗵 "𝗨𝗴𝗼𝗰𝗵𝗶 𝗶𝘀 𝗮 𝗚𝗼𝗱 𝘀𝗲𝗻𝘁! 𝗦𝗵𝗲 𝗶𝘀 𝗮 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗶𝗻 𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗱 𝘁𝗮𝗸𝗲𝘀 𝗼𝗻 𝘃𝗮𝗿𝗶𝗼𝘂𝘀 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀, 𝗮𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘂𝘀 𝗰𝗼𝗮𝗰𝗵𝗲𝘀 𝘁𝗼 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝗼𝘂𝗿 𝗰𝗼𝗿𝗲 𝘁𝗮𝘀𝗸𝘀 𝗮𝗻𝗱 𝗴𝗼𝗮𝗹𝘀. 𝗜 𝗵𝗮𝘃𝗲 𝗵𝗮𝗱 𝘁𝗵𝗲 𝗽𝗿𝗶𝘃𝗶𝗹𝗲𝗴𝗲 𝗼𝗳 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗵𝗲𝗿 𝗳𝗼𝗿 𝗼𝘃𝗲𝗿 𝗮 𝘆𝗲𝗮𝗿 𝗻𝗼𝘄 𝗮𝗻𝗱 𝗜 𝗮𝗺 𝗯𝗲𝘆𝗼𝗻𝗱 𝗵𝗮𝗽𝗽𝘆 𝘁𝗼 𝗿𝗲𝗽𝗼𝗿𝘁 𝘁𝗵𝗮𝘁 𝘀𝗵𝗲 𝗶𝘀 𝗯𝘆 𝗳𝗮𝗿 𝗧𝗛𝗘 𝗮𝘀𝘀𝗲𝘁 𝘁𝗵𝗮𝘁 𝗸𝗲𝗲𝗽𝘀 𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆, 𝗜𝗖𝗔, 𝗼𝗻 𝘁𝗮𝗿𝗴𝗲𝘁 𝗮𝗻𝗱 𝗼𝗻 𝗽𝗼𝗶𝗻𝘁. 𝗨𝗴𝗼𝗰𝗵𝗶 𝗶𝘀 𝗮𝗻 𝗮𝗯𝘀𝗼𝗹𝘂𝘁𝗲 𝗺𝗮𝘀𝘁𝗲𝗿 𝗮𝘁 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝗼𝗮𝗰𝗵𝗲𝘀 𝗮𝗻𝗱 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗼𝗻 𝘁𝗿𝗮𝗰𝗸, 𝗼𝗻 𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗲, 𝗮𝗻𝗱 𝗽𝘂𝗻𝗰𝘁𝘂𝗮𝗹. 𝗦𝗵𝗲 𝗶𝘀 𝗮𝘁𝘁𝗲𝗻𝘁𝗶𝘃𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝗲𝗱𝘀 𝗼𝗳 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗰𝗼𝗮𝗰𝗵𝗲𝘀 𝗻𝗲𝗲𝗱𝘀, 𝘀𝗵𝗲 𝗶𝘀 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱, 𝗮𝗻𝗱 𝘀𝗵𝗲 𝗶𝘀 𝗩𝗘𝗥𝗬 𝗽𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲. 𝗨𝗴𝗼𝗰𝗵𝗶 𝗶𝘀 𝗮𝗹𝘀𝗼 𝗮𝗻 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗼𝗿, 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲, 𝗮𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗾𝘂𝗶𝗰𝗸 𝗼𝗻 𝗵𝗲𝗿 𝗳𝗲𝗲𝘁 𝘄𝗵𝗶𝗰𝗵 𝗵𝗮𝘀 𝗵𝗲𝗹𝗽𝗲𝗱 𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗺𝗮𝗻𝗲𝘂𝘃𝗲𝗿 𝗮𝗻𝗱 𝗮𝗱𝗷𝘂𝘀𝘁 𝘁𝗼 𝗻𝘂𝗺𝗲𝗿𝗼𝘂𝘀 𝘀𝗶𝘁𝘂𝗮𝘁𝗶𝗼𝗻𝘀 𝗲𝘃𝗲𝗻 𝘄𝗶𝘁𝗵 𝘀𝗵𝗼𝗿𝘁 𝗻𝗼𝘁𝗶𝗰𝗲. 𝗦𝗵𝗲 𝗶𝘀 𝗯𝘆 𝗳𝗮𝗿 𝗮 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗮𝗱𝗱𝗶𝘁𝗶𝗼𝗻 𝘁𝗼 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺" 👋 Welcome to my profile! I’m Ugochi. Do you need a reliable, organized, proactive professional to streamline your business? Look no further! I am an experienced Virtual Assistant. I have worked as an Executive Virtual Assistant, General Virtual Assistant, Client Support Specialist, Relationship Officer, Project Coordinator, Administrative Assistant, Booking Assistant, and Claims Assistant (E-commerce). With five years of Upwork experience, I’ve successfully managed client relationships, overseen high-value accounts, coordinated projects, and managed tasks, ensuring exceptional service and results. I have also worked at a Tier One bank where I sharpened my customer service, relationship management, project management, negotiation, marketing, and sales skills. My wealth of experience spans Corporate Banking, Retail Banking, and Product Promotion. Recently, I helped a career coaching business (focused on aspiring six-figure professionals) optimize operations, streamline client management, and drive revenue growth. Here’s what I bring to contribute to your business success: ✔Inbox management & Phone handling ✔Calendar & Schedule Management ✔Email marketing ✔Travel Arrangement and Meeting Coordination ✔Standard Operating Procedure (SOP) preparation ✔Project Coordination & Business Administration ✔Relationship Management & Client Support ✔Lead qualification, client onboarding, and CRM management ✔Lead Generation & Market Research ✔Communication handling ✔Task management ✔Event organization ✔Web Research ✔Report Preparation ✔File and Database Management ✔People Management, Vendor hiring and payment ✔Social media management (LinkedIn/Facebook) ✔Business Development & Sales Strategy I have used Microsoft Excel, Gmail, Google Workspace, Zoho, Shopify, Slack, Zoom, One Drive, Airtable, Pipedrive, Kajabi, Activecampaign, Hubspot, Zapier, Helpscout, Canva, Constant Contact, Ontraport, JustCall, Grasshopper, ChatGPT, Monday.com, Asana, Notion, Draw.io, Miro, Amazon, Walmart, Etsy, etc. I'm quick to pick up new applications and always open to learning. I’m fluent in English, excellent with high-end clients, and a master at keeping projects and teams on track. Let’s collaborate to make your business thrive! Reach out today. Let’s make things happen 🚀
    Featured Skill Email Handling
    IT Project Management
    Executive Support
    File Documentation
    Phone Communication
    Google Workspace
    Customer Support
    Virtual Assistance
    Scheduling
    Data Entry
    Customer Service
    Project Management
    Calendar Management
    Administrative Support
    Task Coordination
    Email Communication
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    An experienced and detail-oriented data entry specialist, with over six years experience in data entry, data extraction compilation, management, visualization and analysis. I am proficient in the use of: ••MS Suite- MS word, MS Excel and MS power point. ••Python programming language -numpy, pandas, Matplotlib, etc., for data visualization and analysis and model development. In my past jobs, I ••Efficiently collected, (or sourced for data); ••Reviewed to check for discrepancies and establish data integrity; ••Infallibly compiled data, in any format desired by my clients; ••Visualized/analysed the data that would help my client obtain actionable insights. In general, I am good for your Data entry, Data organization, Data Management, Data visualization, Data analysis and presentation jobs. I am known for accuracy as well as timely delivery of projects. I also have good interpersonal skills like multi-tasking and customer service skills. My drive is quality, accuracy and clients' satisfaction. If you need these for your data jobs, let's talk. Thanks for dropping by.
    Featured Skill Email Handling
    English
    Data Analysis
    Lead Generation
    Customer Service
    Writing
    Data Management
    Ghostwriting
    Creative Writing
    Email Communication
    Proofreading
    Data Visualization
    Data Entry
  • $25 hourly
    • 4.9/5
    • (95 jobs)
    TOP-RATED EMAIL MARKETING DESIGNER ON UPWORK, Specializing in Customized Ecommerce Email Designs Tailored for Your Brand. I Do My Designs Using Figma, Adobe Photoshop, and Klaviyo. So, are you an e-commerce or DTC business owner, or do you run an email marketing agency? Looking for top-notch email marketing designs for Klaviyo or another ESP? If that’s what you need, reach out asap let's see we are a good fit. 🗣️ 𝐖𝐡𝐚𝐭 𝐬𝐨𝐦𝐞 𝐨𝐟 𝐦𝐲 𝐩𝐚𝐬𝐭 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐚𝐫𝐞 𝐬𝐚𝐲𝐢𝐧𝐠: "Utam is an absolute pro! His designs transformed our email campaigns, leading to a significant boost in engagement and conversions." — W. Jaila "Friendly, communicative, and always on time. Utam delivers high-quality work and is open to feedback. Highly recommended!" — M. Naomi 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? I specialize in creating compelling email designs using Adobe Photoshop and Figma, with a keen eye for detail, creativity, and meeting deadlines. I only take on projects I’m confident I can deliver on. Furthermore, I thoroughly review job postings to ensure I’m the right fit before applying hence message me with your requirements before initiating a contract. Want to see my full portfolio? Shoot me a message 🔧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐎𝐟𝐟𝐞𝐫: ✔️E-commerce, DTC Email Design ✔️Klaviyo Email Design ✔️Gift Email Design ✔️Email Newsletter Design ✔️Lead nurturing Email Design ✔️Promotional Email Design ✔️Welcome Email series Design ✔️Holiday Email Design ✔️Post-purchase Email Design ✔️ Abandoned Cart Email Design ✔️ Marketing Materials Design Interested in collaborating? Send me an invite to your job post or simply hit the message button, and we'll start chatting right way. Looking forward to our chat, Utam
    Featured Skill Email Handling
    Email Campaign
    Email Marketing Report
    HTML Newsletter
    Email Marketing Strategy
    Email Marketing
    Mailchimp
    Email Design
    Klaviyo
    Email Campaign Setup
    Figma
    Email Communication
    Email & Newsletter
  • $6 hourly
    • 5.0/5
    • (5 jobs)
    Every busy CEO deserves an organized and exceptional Executive Assistant with substantial experience, someone who is tech-savvy, adaptable, and possesses outstanding verbal and written communication skills. As a self-aware individual who understands her personality traits, works independently and proactively, I have spent the past 4 years of my life building my career on making life easier for the executives I work with. Throughout my career, I have used project management and CRM tools like Monday.com, Google Workspace, Asana, Trello, Airtable, Salesforce, Hubspot to consistently manage tasks and responsibilities of every CEO I have worked with, freeing up 60% more of their time to focus on their core duties. My ability to exceed expectations and solve complex problems behind the scenes enables executives to work more efficiently and effectively. If you are overwhelmed with too many tasks, HIRE ME! let’s get things done and take your productivity to the next level. ♦️✅General Virtual Assistance ♦️✅Data Entry ♦️✅Digital Project Management ♦️✅General Research Services ♦️✅Executive Virtual Assistance ♦️✅E-commerce Management ♦️✅Market Research ♦️✅Manual Transcription ♦️✅Medical Virtual Assistance ♦️✅Business Project Management ♦️✅Medical Virtual Assistant ♦️✅Email Management
    Featured Skill Email Handling
    Customer Support
    Administrative Support
    Personal Administration
    Scheduling
    Executive Support
    Virtual Assistance
    Email Communication
    Communications
    Project Management
    Customer Service
    Data Entry
    Email Management
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    Hi, I am Sadiq Umar, Thanks for stopping by! 🙂 My work is to provide administrative support for small businesses and entrepreneurs by providing them with time management solutions through my virtual assistance services. Services I offer include: - Podcast Management - Online Course Creation & Management - Newsletter Management - On-Page SEO - Landing Page Design - Social Media Management - Data Entry - Video Editing - WordPress Maintainance - Blog Management, etc. Contact me if you feel I am the right person for your business. Again, thanks for stopping by!
    Featured Skill Email Handling
    Podcast
    WordPress
    Podcast Production
    Data Entry
    Email Communication
    Landing Page
    Email Marketing
    Administrative Support
    Podcast Marketing
    Elementor
    Website Customization
    Virtual Assistance
    WordPress Development
    SEO-Based Website
    On-Page SEO
  • $15 hourly
    • 5.0/5
    • (48 jobs)
    Unlock Efficiency and Growth with My Expert Virtual Assistant Services🎊 Hello! Welcome to my profile😊 I'm Chinecherem but you can call me Neche, a seasoned Virtual Assistant, Project Manager, and Real Estate Virtual Assistant dedicated to transforming business operations with expertise and efficiency. Expertise With 3+ years of experience and a Computer Science background, I excel in: - Streamlining operations and managing projects - Driving business growth through automation and optimization - Providing exceptional customer service support - Supporting real estate businesses with administrative tasks, lead generation, and transaction coordination - Managing short-term rental properties and ensuring seamless guest experiences Key Strengths Administrative Support ✅️Calendar management (Outlook, Google Calendar) ✅️To-do and itinerary management ✅️Email management and correspondence ✅️Transcription and note-taking services ✅️Document creation (project charter, submittals, reports) ✅️Customer Service Support Project Management 🎯Project planning and scheduling (Trello, ClickUp, Asana, MS Project, JIRA) 🎯Task management and delegation 🎯Risk management and mitigation 🎯Budgeting and cost control 🎯Schedule management and timeline adherence 🎯Resource allocation and team management Automation: 🎯Workflow automation (Power Automate, Zapier) 🎯Marketing automation and CRM strategies (Gohighlevel, Zoho, Zendesk) 🎯Payment processing (Stripe) Social Media Management 🎯Social media strategy development and implementation 🎯Content creation and curation (posts, tweets, Instagram stories, etc.) 🎯Social media account management (Facebook, Instagram, Twitter, LinkedIn, etc.) 🎯Engagement and community building (responding to comments, messages, etc.) 🎯Social media analytics and reporting Real Estate Virtual Assistance 🎯Transaction Coordination: Managing transactions from contract to closing, ensuring timely and accurate communication with all parties involved. 🎯Lead Generation: Generating leads through social media, online advertising, and email marketing, and qualifying leads to ensure they meet your business criteria. 🎯Listing Management: Creating and managing property listings on various platforms, including MLS, Zillow, HotPads etc 🎯Property Management: Coordinating property maintenance and repairs, managing handymen and cleaners, and ensuring property cleanliness and organization. 🎯Guest Communications: Responding to guest inquiries and messages, providing exceptional customer service and support, and coordinating check-in and check-out processes. 🎯Short-Term Rental Management: Managing short-term rental properties on platforms like Airbnb, VRBO, and coordinating guest services and amenities, and ensuring compliance with local regulations and laws. 🎯Market Research: Conducting market research to provide insights on local market trends, competition, and pricing strategies. 🎯CRM Management: Managing CRM systems to ensure accurate and up-to-date contact information, lead tracking, and transaction management. Benefits of Working with Me 🥇Enhanced Productivity: Streamlined operations and efficient project management to increase productivity and reduce workload. 🥇Expert Support: Specialized support for real estate businesses, including transaction coordination, lead generation, and property management. 🥇Scalable Solutions: Customized solutions to meet the unique needs of your business, with the ability to scale up or down as needed. 🥇Seamless Communication: Timely and accurate communication with clients, guests, and stakeholders to ensure exceptional customer service. 🥇Data-Driven Decision Making: Robust reporting and analytics to provide insights on business performance and inform data-driven decision making. 🥇Increased Revenue: Effective marketing strategies and lead generation techniques to increase revenue and drive business growth. Technical Expertise - MS Project - Trello - ClickUp - Asana - JIRA - Basecamp - Wrike - Smartsheet - Podio - Airtable - Google Workspace - Microsoft Office - Notion - Airbnb, Book. Com, Vrbo - zillow, Hotspad, Compass - Quickbooks Get Started Today! If you're looking for a reliable and experienced Virtual Assistant to help you grow your business, I'm here to help. Contact me today and let's get started on transforming your business operations! Best regards, Chinecherem.
    Featured Skill Email Handling
    CRM Automation
    Virtual Assistance
    Customer Care
    Project Management
    Real Estate Lead Generation
    Customer Support
    HubSpot
    Travel Planning
    Customer Service
    Asana
    Microsoft Excel
    Email Communication
    Data Entry
    Scheduling
    Phone Communication
  • $25 hourly
    • 5.0/5
    • (8 jobs)
    ❌ The bad news: Time is limited. ✅ The good news: You can optimize it. Running a business is tough. As a business owner, you face many challenges daily. - You need help managing tasks and projects. - You need to handle LinkedIn engagement. - You want to save time and money by outsourcing. - You struggle to find reliable freelancers. - You don’t know how to delegate and communicate effectively. - You feel overwhelmed by your workload. The goodnews is the right virtual assistant can help ease your life and boost your business. Here’s what i can do for you as your VA: → Handle administrative and operational tasks. → Provide customer service and feedback. → Research and analyze data. → Enhance productivity and creativity. The best part is everything will be customized to meet your brand's needs. With over 5 years of experience, I provide high-quality virtual assistance. I have the skills, tools, and systems to handle any task. I’m passionate, dedicated, and personable. I offer real, useful assistance: → Provided by a professional. → Who understands your needs. So, your decision is simple: A - Keep doing everything yourself and miss out on the benefits of a VA? B - Let me handle some of your work and enjoy more freedom, flexibility, and growth? If you choose B, DM me ‘I’m ready to go’ and let’s get started. Here’s how I can help: → Virtual Assistance → Administrative Support → Technical Support → Project Management → Website Management → CRM Management → Graphic Design → Lead Generation → LinkedIn Management → Real Estate Listing → Airbnb Arbitrage → And more Why hesitate? Let's explore if we'd make a good match.
    Featured Skill Email Handling
    Personal Administration
    Real Estate
    Real Estate Listing
    Appointment Setting
    Property Management
    Lead Generation
    Scheduling
    Customer Support
    Email Support
    Administrative Support
    Email Communication
    Data Entry
    Microsoft Excel
  • $15 hourly
    • 4.5/5
    • (11 jobs)
    Hi there, I'm David, a seasoned professional with over 𝟳 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in 𝗧𝗲𝗰𝗵 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗚𝗿𝗼𝘄𝘁𝗵 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 with a proven track record of helping businesses scale their online presence and optimize digital operations. With expertise in 𝗦𝗘𝗢, 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗘𝘅𝗽𝗲𝗿𝘁, I deliver strategic solutions that drive engagement, improve visibility, and enhance customer satisfaction. I’ve had the privilege of helping entrepreneurs, small businesses, and large companies in the 𝐔𝐒 & 𝐂𝐚𝐧𝐚𝐝𝐚 scale their operations and drive measurable growth. As an 𝐔𝐩𝐰𝐨𝐫𝐤 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫, I am a reliable and results-driven specialist who delivers high-quality solutions across multiple domains. I’m here to be your 𝗼𝗻𝗲-𝘀𝘁𝗼𝗽 𝗲𝘅𝗽𝗲𝗿𝘁 for 𝗮𝗹𝗹 𝘁𝗵𝗶𝗻𝗴𝘀 𝗱𝗶𝗴𝗶𝘁𝗮𝗹. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: I provide comprehensive technical support solutions, ensuring smooth system operations and resolving complex issues efficiently. My approach is focused on delivering prompt and accurate assistance while improving user experience. I specialize in: - Troubleshooting hardware and software problems - System optimization and performance enhancement - Managing CMS platforms (WordPress, Shopify, Wix, Webflow, Squarespace) - Website security and domain reputation management - Troubleshooting email issues (DNS, SPF, DKIM, and DMARC records) - Customer support and user training - Data Entry & Analysis - Network setup and troubleshooting - Software installation and configuration - Data backup and recovery solutions - Remote technical assistance and support - IT documentation and process management - Security assessments and implementation - Penetration Testing & QA - AI Automation Support - AI Software QA & Testing - AI Chatbot Setup & Maintenance - AI Tool Integration Support - AI Model Deployment Support - AI Product Technical Support - AI Data Analysis & Insights Support 𝗦𝗘𝗢 (𝗦𝗲𝗮𝗿𝗰𝗵 𝗘𝗻𝗴𝗶𝗻𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻): I help businesses rank higher on search engines, increasing organic traffic and visibility. My SEO strategies are data-driven and aligned with the latest industry trends. My skillset includes: - On-page and off-page optimization - Keyword research and competitive analysis - Technical SEO audits and implementation - Content strategy for improved search rankings 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: I design and execute effective email marketing campaigns that convert leads into loyal customers. I focus on delivering personalized messaging and optimizing performance. My expertise covers: - Creating targeted email sequences - List segmentation and audience targeting - A/B testing and performance analysis - Automation setup using leading email platforms 𝗥𝗲𝗱𝗱𝗶𝘁 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: I leverage Reddit’s unique community-driven platform to build brand awareness and drive conversions. My Reddit strategies are designed to foster authentic engagement while adhering to community guidelines. I excel at: - Crafting engaging, value-driven posts - Identifying and participating in relevant subreddits - Running targeted Reddit Ads - Community management and reputation building 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? - Proven Success: I’ve worked with repeat clients and agencies who trust my expertise to deliver exceptional results. - Competitive Pricing: High-quality services at affordable rates—without compromising on value. - Results-driven Approach: I focus on strategies that maximize ROI and deliver tangible outcomes. If you're looking for a dedicated professional who can seamlessly combine technical support with growth marketing strategies, let's connect and discuss how I can help your business thrive. Let’s discuss how I can add value to your business, 𝙨𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙩𝙤𝙙𝙖𝙮! 𝐏.𝐒. 𝐁𝐞𝐥𝐨𝐰 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐟𝐢𝐧𝐝 𝐬𝐨𝐦𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐫𝐞𝐯𝐢𝐞𝐰𝐬 𝐈 𝐡𝐚𝐯𝐞 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 "David is AMAZING! Most freelancers just do the bare minimum... David did WAY more. It shows you that he takes pride in his work and cares deeply about doing a good job. Another client off here has this to say: "David did brilliant work within the stipulated timeframe, and I was in awe of the outcome. I would not hesitate to recommend him, and I'm working on bringing him in as my Marketing Admin Support." "Amazing work and a great freelance marketing automation expert; I have used him several times and will continue to use him."
    Featured Skill Email Handling
    Sage
    Sage 50 Accounting
    Website Maintenance
    Web Hosting
    Growth Hacking
    SEO Audit
    Email Marketing
    File Management
    Email Communication
    Technical Support
    Data Management
    Tech & IT
    Customer Support
    IT Support
    WordPress
  • $20 hourly
    • 4.9/5
    • (82 jobs)
    Email marketing on Klaviyo and Omnisend goes beyond just template designs and colorful layouts. What really drive results are the quality of your audience lists, personalized messaging, and appealing to each contact based on their stage in your customer journey. Your business deserve emails that produce massive results, and that is exactly what I am here to help you achieve. Here's what I can offer your business: 🚀Klaviyo/Omnisend account setups 🚀Account Audit and Actionable recommendations 🚀Analytics Review and Account Optimization 🚀Welcome email flow 🚀Abandoned cart email flow 🚀Browse abandonment flow 🚀Post purchase email flow 🚀Customer winback flow 🚀Email nurturing sequence campaigns 🚀Strategic promotional emails for various seasons: Christmas, New Year, Valentine, Easter, Halloween, BFCM, Seasons, to name a few 🚀Email Deliverability Improvement 🚀SMS marketing setups 🚀Multi-channel Marketing via Email integration with your store and other marketing media channels 🚀Email Template Design 🚀Email List Management and Effective Segmentation 🚀Pop-up and Exit Pop-up Forms This is a sure way to grow your business!📊 — But how can you be sure I can deliver these promises? Check out one of my recent clients in the US, Veria Travel. I started handling their email marketing campaigns and flows on Klaviyo a few months ago. In just under 2 months, we 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐭𝐡𝐞𝐢𝐫 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧-𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞𝐝 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐟𝐫𝐨𝐦 𝐣𝐮𝐬𝐭 𝐚𝐫𝐨𝐮𝐧𝐝 $𝟏𝐤 𝐢𝐧 𝐌𝐚𝐫𝐜𝐡 𝟐𝟎𝟐𝟒 - 𝐍𝐨𝐯 𝟐𝟎𝟐𝟒, 𝐭𝐨 𝐨𝐯𝐞𝐫 $𝟐𝟓𝐊 𝐢𝐧 𝐣𝐮𝐬𝐭 𝐍𝐨𝐯 𝟐𝟎𝟐𝟒 𝐭𝐨 𝐃𝐞𝐜 𝟐𝟎𝟐𝟒. The magic was in targeted promotions, aesthetically pleasing email layouts/copies, and a super engaged audience. The case study is in my portfolio section. Some of my past & current clients include Veria Travel, Shark Zen, Triggers Academy, Aumello, Gadgets For Projects, Forward Forty, among many more. If you decide to work with me, what you can expect include: 💎Solid 4 Years of Email Marketing and Marketing Automation experience on Klaviyo and Omnisend 💎Prompt, Regular and Clear Communication throughout Project Execution 💎Thorough evaluation of email aesthetics and email copy strength 💎Meeting deadlines at all costs 💎No excuses. I will surely be a great fit for your brand. — Let's start by discussing your business marketing needs and what you must put in place to supercharge your growth. What's your availability for a quick call or a detailed chat? Let's book a time to chat about your business, and I will offer you a complimentary email performance audit with actionable recommendations (usually cost $100, but you're getting it all for FREE)🎁 Just click the chat button and we'll pick things up from there. I look forward to your message. Your "Klaviyo Email Marketing" Pro, Solomon A.
    Featured Skill Email Handling
    Klaviyo
    Lead Generation
    Email Communication
    HighLevel
    Email Campaign Setup
    HubSpot
    Email Campaign
    Campaign Optimization
    Email Marketing Strategy
    CRM Automation
    Mailchimp
    Email Automation
    Email Marketing
    Marketing Automation
    ActiveCampaign
  • $15 hourly
    • 4.9/5
    • (21 jobs)
    Motivated by the zeal to make life easier for other people, to see them take giant strides and reach major milestones in their personal lives and businesses, I support my clients and their businesses by helping them handle administrative duties and providing other virtual assistance to them, in order to afford them the time to focus on other important aspects of their personal lives and businesses, and maximize productivity. I am a proactive, resourceful and highly motivated self-starter with the ability to maintain control over and prioritize responsibilities and manage time effectively. I have a track record of delivering values to my clients by carrying out their tasks thoroughly and excellently under minimal supervision. I am proficient in: Email management || Data Entry || Social Media Management || Calendar Management || Email, Phone and Chat Support || Web Research || Travel Bookings and Itineraries || Project Management || Google Workspace || Microsoft Office || CRM Software (Zendesk, Hubspot, Intercom) || Customer Service || Podcast Management. Let's discuss how I can help you free up your busy schedule by taking some tasks off your plate.
    Featured Skill Email Handling
    Project Management
    Asana
    Administrative Support
    Email Support
    Google Workspace
    Social Media Management
    Customer Support
    Email Communication
    CRM Software
    Microsoft Office
    Lead Generation
    Data Entry
  • $6 hourly
    • 4.8/5
    • (31 jobs)
    Hi, I’m Rebekah 👋, a Customer Support Specialist with 5+ years of experience delivering fast, friendly, and human-first support for eCommerce, Airbnb, and SaaS brands. I help growing businesses handle email and live chat support, while keeping response times quick, inboxes calm, and customers genuinely happy. What I Can Do for You: Email & chat support using Zendesk, Freshdesk, Gorgias, Intercom Order processing, returns & refunds (Shopify, Recharge, CRM platforms) Guest messaging support for Airbnb & short-term rentals Product & billing questions for health/wellness and SaaS tools Clear, empathetic responses that solve the issue the first time 🔧 Tools I Know & Use Daily: Shopify, Zendesk, Intercom, Freshdesk, Microsoft Navision, Slack, Google Workspace, Recharge, Asana, Monday.com, CRM dashboards, and more. I don’t just “answer tickets,” I solve problems, ease pressure on your team, and leave your customers feeling heard and helped. Let’s chat if: You need weekly and weekend coverage or flexible timezone support You want to test me out with a 1-day paid trial You’re tired of generic replies and want real care behind every message 📩 Hit "Invite" and let’s get your customer service running like clockwork. PROFILE KEYWORDS: Customer Service Expert | Customer Support Specialist | Customer Success Manager | Client Relations Specialist | Customer Care Professional | Technical Support Specialist | Call Center Operations | CRM Management | Order Processing | Subscription Management | Issue Resolution | Conflict Management | Customer Satisfaction | Live Chat Support | Email Support | Phone Support | Social Media Support | Help Desk Support | E-commerce Customer Service | SaaS Support | Troubleshooting | Zendesk | Salesforce | HubSpot | Freshdesk | Gorgias | Intercom | monday.com | GoHighLevel | ClickUp | ManyChat | SmartTask | Meltwater | Process Optimization | Customer Experience Strategy | KPI Management | Quality Assurance | Team Leadership | Training & Mentorship | Performance Metrics | B2B Customer Support | B2C Customer Service | Customer Retention | Client Engagement | Customer Loyalty | Ticketing Systems | Multitasking | Problem-Solving | Customer Relationship Management | Digital Customer Service | Omni-channel Support | Customer Advocacy | Customer Journey Mapping | Chatbot Support | AI-Driven Customer Service | Remote Customer Support | Technical Troubleshooting | Product Support | Subscription Billing Support | Escalation Handling | Customer Feedback Analysis | Customer Communication | Call Handling | Knowledge Base Management | Client Success Coaching | Customer-Centric Approach
    Featured Skill Email Handling
    Phone Communication
    Task Coordination
    Inventory Management
    Shopify
    Product Knowledge
    Ecommerce Order Fulfillment
    Order Tracking
    Zendesk
    Email Communication
    Google Workspace
    Virtual Assistance
    Travel & Hospitality
    Customer Service
    Data Entry
    Communications
  • $30 hourly
    • 4.9/5
    • (27 jobs)
    🦄Passionate and results-driven Executive Assistant with a proven track record of optimizing productivity for top executives in the tech, startups, and digital marketing space. Let me handle the details so you can focus on what matters most. 🏆 10+ years industry experience 🥇 Top - Rated Plus freelancer on Upwork 🌟 My clients are busy with executive affairs yet bothered with many mundane tasks, and I help them crush them. Some of the quotes that I love: 🏅 "Our follow-up strategy has increased our ROIs by 25% " 🏅 “The response time was commended by customers and has contributed to customer retention” 🏅 “I love the job done with the email management, it looks a lot more better” 🏅 "I feel more organized with my calendar scheduling of tasks than I used to be" My clients are getting 2X their average leisure time & 5X their productivity. ⚡︎I cannot help everybody, but we may be a great fit if you are thinking: 🔑 "I could make more money if I delegate some mundane tasks and I want the BEST" 🔑 "I can be more productive if my calendar is a lot more organized" 🔑 "I need a reliable assistant to help me with my administrative tasks!" 🔑 "I could help more customers if I had an assistant to coordinate and schedule meetings and appointments" 🔑 "I am in need of high-quality work in Project Management, Admin Support, Data entry, Web research, and leads generation" 🔑 "I need someone to take charge of my travel itineraries and scheduling” Working with me, you will: 🎉 stop struggling with administrative tasks - I’ll handle your email correspondence, and travel arrangements, act as a link between you and your internal clients, produce reports, presentations and briefs, etc. 🎉 save more time to attend to more important affairs to increase your productivity 🎉 not have to bother about mundane tasks 🎉 receive research and gathered information as needed 🎉 no need to coordinate and schedule meetings and appointments 🎉 have adequate record keeping ...and even save money by having me joggle many other tasks with my multifaceted skill 🔢 CLIENTS' TESTIMONIALS ____________________________ My clients each gave me a 5-star review. They have a lot to say about me: ✅ "Pius executed all of his assigned tasks exceptionally well. Will recommend him to anyone seeking a top-notch executive assistant. He's very well rounded and intelligent in many different areas." ⭐⭐⭐⭐⭐ ✅ "Marcelino is focused and diligent. We appreciate his accountability and reliability." ⭐⭐⭐⭐⭐ ✅ "Pius was extremely thorough. It was my first experience with hiring outside of the US, Canada, Europe and the Phillippines, and I found the transaction seamless. He was extremely thorough did an amazing job and was very responsive. Available at all hours, and that was a big plus for our team. I would hire him again if I had another one of these complicated jobs that required as much detail" ⭐⭐⭐⭐⭐ 🔢 ABOUT ME: I am a graduate of Electronics Engineering with background experience in Executive and Administrative Assistance. I also have additional experience in Digital Marketing where I specialized in social media management, Facebook ads, Instagram ads, etc. I am also a skill trainer, sales executive, project Manager and Technical support specialist. 🔢 SKILLS My strongest skills include but are not limited to: 📌 General Project Management (Asana, ClickUp, Trello, and Notion) 📌 Virtual Assistance/Admin Support 📌Customer Service & Tech Support 📌 CRM and Ticketing support (Go High Level, Podio, Zoho, Ontraport, Hubspot, and Zendesk) 📌 General Research Services 📌 Email & Schedule Management (Google, Dropbox, Outlook) 📌 Social Media Management (Facebook, Instagram, Tik-Tok, LinkedIn, Twitter, Pinterest) 📌 Heavy Calendar Management (Google Calendar) 📌 Onboarding and training of new staff 📌 PowerPoint slides preparation 📌 MS Word, MS Excel, Google Sheets, Google Docs, Forms, and Slides, Google Workspace 📌 Hiring/Recruitment (selection to screening to onboarding) 📌Web content management (WordPress, Thrive theme, Elementor, Beaver Builder themes). 📌 Calendly, Zoom, MS Teams, Google Meet, Skype, Webex Cisco, and GoToMeeting) 📌 PDF Conversion and Editing 📌Data Entry & Analysis I have helped some of the most busy C-level executives give structure and organization to their business and personal lives. I literally tap into my clients' thinking process to learn and understand what their needs are and what they need to delegate to improve their work efficiency and increase results. Then, I come to their rescue by relieving them of the tasks that are important and mundane, yet taking their time and constitute a distraction, thereby helping to save time for them, thereby becoming more productive and which eventually leads to more money for their business. SOUND LIKE A FIT? NEXT STEPS: Ready to reclaim your time and boost productivity? Click 'Invite to Job' now, and let's discuss how I can elevate your executive support to the next level.
    Featured Skill Email Handling
    Gmail
    Logo Design
    Digital Project Management
    Sales
    Customer Support
    Task Coordination
    CRM Software
    Customer Service
    Email Communication
    Data Entry
    Administrative Support
    Virtual Assistance
    Light Project Management
    Trello
    Digital Marketing
  • $20 hourly
    • 5.0/5
    • (7 jobs)
    I am an Expert in: o Microsoft 365 Commercial o Microsoft Office 365 Tenant Administration o Exchange online Administration o Mail Flow o Outlook Issues o OneDrive, Office applications Installation, Activation, and troubleshooting o SharePoint online Administration o Teams Administration o Data Migration of Office 365 Administration o User Profile Management °Customer success and Technical Support o Microsoft Windows Am an Outstanding Cloud Technical Support Engineer in Microsoft 365 and Azure that is result-oriented, analytical, and resourceful, with an unwavering focus on organizational goals and targets. Using my technical troubleshooting and problem-solving skills in cloud technology to add commercial value to my organization's corporate goals.
    Featured Skill Email Handling
    Customer Support
    Microsoft Exchange Online
    System Configuration
    Hardware Troubleshooting
    Microsoft Windows PowerShell
    Microsoft Windows
    Microsoft Active Directory
    Communication Etiquette
    Incident Management
    Email Communication
    Technical Support
    Customer Service
    English
    Email Support
    Online Chat Support
  • $6 hourly
    • 5.0/5
    • (14 jobs)
    As a Proactive Virtual Assistant, Researcher, Admin Support, and Customer Support Professional, I specialize in streamlining office operations for entrepreneurs, Start-ups, and professionals to uncover valuable insights and deliver exceptional customer experiences. With my proven track record of successfully conducting online research and providing exceptional admin support, I can ensure increased efficiency and client satisfaction for your business. Imagine having a proactive and versatile Admin Assistant skilled in Web, Company, and Market Research and at the same time handle other administrative duties assigned. My focus is on saving you time, allowing you focus on the main business. For over 8 years, I have successfully delivered top-notch support, driven sales growth, and fostered long-lasting client/customer relationships, I'm committed to excellence and strive to provide exceptional service in every interaction with clients and customers. My expertise are: - Online Research Assistance - Virtual assistance and administrative support - Customer service excellence - Sales strategy and revenue growth - Communication and interpersonal skills - Problem-solving and conflict resolution - Time management and organization -Adaptability skills and Team collaboration -Ability to work in a remote setting and any time zone As a skilled research expert, I am dedicated to providing exceptional service and value to my clients while building robust customer base for the organization. I have extensive experience in both customer service and online research, and I'm constantly learning and developing my skills to ensure I can meet the ever-changing needs of my clients. I'm a team player, always willing to go above and beyond to help my colleagues and clients achieve their goals. If you're looking for someone who is passionate about delivering an outstanding customer experience, I'm your go-to person. Why choose me I offer a unique combination of experience and expertise that sets me apart from other Research Administrative Support professionals. I have a proven track record of delivering exceptional results for my clients, and I'm always focused on achieving the best possible outcome for their work/business. I'm also a friendly and approachable professional who is easy to work with, making me the ideal choice for businesses looking for someone who can handle all their Administrative needs. How I fit into your business ✅ I can help you improve your customer satisfaction levels by providing fast, friendly, and efficient customer service. ✅ I can increase your sales by using my expertise to identify and target new sales opportunities. ✅ I can free up your time by taking on customer service and sales tasks, allowing you to focus on other aspects of your business. ✅ I can provide valuable insights and feedback on your current customer service and sales processes, helping you to identify areas for improvement. ✅ I can act as an extension of your team, providing a seamless experience for your customers and helping you to build lasting relationships with them. ✅ I can also help you build a strong sales pipeline, nurture leads, and close more deals. Ultimately, I can help you grow your business and achieve your goals." My Services: ⭐ Administrative Support ⭐ Customer support ⭐ Customer onboarding ⭐ Customer service assistance via phone, email, chat, and social media. ⭐ Lead generation, Cold calling, and sales support. ⭐ Customer follow-up and nurturing. ⭐ Online Research and analysis of customer data. ⭐Customer feedback collection and analysis. ⭐ Development of customer service policies and procedures. ⭐ Customer service training and coaching. ⭐CRM system management. My tools: ⚫ CRM systems such as Salesforce, Hubspot, Zapier, Notion and Zoho. ⚫ Chat systems such as slack, Intercom, Zendesk, and LiveChat. ⚫ Help desk systems such as Freshdesk and Jira Service Desk. ⚫ Phone systems such as RingCentral and 8x8. ⚫ Customer feedback tools such as SurveyMonkey and Typeform. ⚫ Live chat software and Google workspace. My skills 🔷 A deep understanding of customer service best practices and strategies. 🔷 Expertise in handling customer inquiries and resolving issues. 🔷 Strong sales and lead generation skills. 🔷 Excellent communication skills, both written and verbal. 🔷 The ability to handle customer objections and overcome challenges. 🔷The ability to multi-task and prioritize tasks. 🔷 An understanding of customer service software and CRM systems. 🔷A focus on delivering a positive customer experience. I'm flexible with my hours and time zones, so I can easily adapt to your business needs. I have a quiet, distraction-free workspace with reliable internet access and all the necessary equipment to perform my duties. Let connect and discuss on how I can help you achieve your goals.
    Featured Skill Email Handling
    Market Research
    Company Research
    Email Management
    Executive Support
    Scheduling
    Online Research
    Personal Administration
    Data Entry
    Email Communication
    Administrative Support
    Customer Support
    Communications
    Virtual Assistance
    Email Support
    Online Chat Support
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